It's not you. Bad doors are everywhere.
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- čas přidán 31. 05. 2024
- This video is about doors. Joe Posner investigates, with some help from 99% invisible, a wonderful podcast. Check them out here: www.99pi.org
Subscribe to our channel here: goo.gl/0bsAjO
There's a door on the 10th floor in the Vox Media office I hate so much. You probably know one of these too. But it's not our fault.
And luckily, Roman Mars of 99% Invisible magically arrived in my cellphone to send me on a cross-country journey to find out the incredible surprises behind this common complaint:
Don Norman started complaining about doors over 25 years ago. Doors shouldn't need instructions - the shape of them can guide you through just fine. So why do so many doors need instruction manuals right on the side of them?
When most people complain about something, nothing happens. Don Norman is not most people - he's a psychologist and cognitive scientist. Don Norman thought about, and wrote about his complaints so incredibly thoroughly that he changed the world. 99% Invisible's Roman Mars helps tell the story.
Vox.com is a news website that helps you cut through the noise and understand what's really driving the events in the headlines. Check out www.vox.com to get up to speed on everything from Kurdistan to the Kim Kardashian app.
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They called the wrongly designed door after the designer who called upon improving them?
It's an irony Don actually kind of enjoys
+Ronenlahat Isn't ironic, don't you think?
+Vox How a-door-able!
+Loveis Rosp More like Love Is WRONG!
+Ronenlahat
Makes sense to me. If you discover something, they name the principle after you. So if you discover how something is wrong then they would name the principle after the guy who discovered it was wrong even though they're trying to spread the word on which way is right.
What about bathroom doors that need you to pull to get out after washing your hands?!
Elbows exist...
Also you could just grab a piece of toilet paper and use that to open the door
I like the ones with the sanitary arm handle
Yes really!
Why won't u just make a push door
he seemed like such a nice guy, I was relieved to eventually understand he did not invent terrible doors
I also thought he was the one who designed bad doors.
I thought he did not design good doors and that people really are stupider than we imagined.
Yeah, if I were Don Norman, I'm not sure I'd want a badly designed door to be called a "Norman door".
ikr
Dan Norman: Points out problems with design & bad doors.
World: we'll name the bad doors "Norman doors"
Better than Hitler Doors!
Better than Hitler Doors!
@@Perririri oh no
Those doors.. they lead to a gassy place
There is a common human experience where the person who points out the problem actually winds up getting associated with the very problem they pointed out, specifically for being the one to have gained a reputation for having pointed it out. Then, over time, the association may solidify further in such a way that the person who actually sought to address a problem, and perhaps even managed to come up with a solution to the problem, winds up getting blamed for said problem.
This unfortunate phenomenon is fairly widespread in adult experience, yet is more obscure in its public awareness than its actual ubiquity might otherwise suggest. However, its instances in childhood interactions are more well known, often declared by utterance of the phrase: "he who smelt it, dealt it."
@@johnwalker1058 We call this the John Walker Phenomenon.
when it looks like a push door
*but its a slide door*
like that episode of prison school?
Like this?
czcams.com/video/nq-2USGVoEE/video.html
@@user-jd3gf5xw1xI remember being late to school and the teacher usually leaves the door open in the begging of class and I tried to open the door but I couldn't tell if it was me or it was locked. Turns out it wasn't locked. it was a push door not a pull
If it’s a suspended door
One day I pushed a suspended slide door and it broke off and the room shuddered
@@robbieedwardsayers3209 Did you have to pay? A few months ago I thought I got stuck in a Highway toilet because it was a sliding door, after a minute in panic I tried to pull with a lot of force (including legs) and it slided a little bit open. Felt really dumb
You know what confuses me ? Doors that both push and pull, but have a sign on them that says push or pull.
Probably broke or forced to turning to the other way because people did it wrong so many times
TheMonyarm it dosent
On one side you push
On the other you pull
Or when only one of the two doors open
DAC Studios No, I have encountered many doors that have a sign that says “push” or “pull,” but they in fact work in both directions.
Those are mostly to control the flow, so people who comes inside will take one side, and the one who comes out takes the other, assuming that everyone pushes them. However the door is still two way because sometimes they need to put inside/remove a big object, where you often couldn't pull the door, so the door should be pushable from both side to move the object.
Cleary a missed job opportunity for this guy: Don Norman "The Doorman"
DOORMOUSE????!!?!?
Doormannorman
Dorman
If he were a dog, he could be Don Norman "The Doberman Doorman(dog)"
Don “the doorman” Norman
1:07 "a vice precident of advanced technology at Apple"
2:18 * shows the design flaw in an apple laptop *
That’s the reason they have Presidents Of Advanced Technology.
@@AlabamaMan but they still didn't do anything about it.
you do get feedback tho. like the error sound
@@AlabamaMan snowball?
He left
stop putting handles on push doors!
And make bothroom doors push to exit so I don;t have to grab the handle to exit
this, so many places don't seem to understand how much better than would be
The issue with push doors exiting bathrooms is they tend to open onto corridors and the like. You don't want a door swinging suddenly into people's paths. They typically open into a room, out of a corridor. (Or that's my logic on it, I'm no designer)
ai van publix grocery store's bathrooms are like that
You would still get germs on your hands because you're still touching something, plus since doors like that are push to open there's also a possibility of hitting someone in the face or you get the same thing done to you. 😂 js.
Science Vids you can push it without ur hands buddy
Me:*sees a door with no handle*
Me:*thinks it's a push door*
Me:*tries to push open door and fails*
Someone:it's a sliding door sir
I know this situation probably never happened, but wouldn't you see the parts at the top and bottom of the door where it's held in place? And wouldn't there be a little indent handle thing like this [] on the side to open the door with?
@chandan sinha
Only automatic sliding doors do that
I just - 🤣🤣
Embarassing moments
r/Wooosh
I work as a bike messenger in Berlin, so I go through different doors several dozen, sometimes over a hundred times a day (my record is 125 deliveries in one day). When I train other messengers, I tell them that attention to detail will save them a lot of time (and therefore, make them more money)...one of my favourite tips, (because most riders are rather dismissive of it at first), is 'door hinges. Upon approach, look for door hinges'. An uninterrupted flow will save you anywhere from 2 to 6 seconds. Multiply that by 100? Thats 1 to 3 deliveries worth of time, just from this one tip... money in your pocket...its not 100percent foolproof, but works most of the time
I like what he says about discoverability. I hate modern touch interfaces, I miss being able to right click and see all possible actions. I'm not going to do unknown gestures/touches on a device that has important functions to discover how they work lol.
Similar thing, Touch interfaces in cars. I have too look at the street, so if the only feedback is optical, its a bad design, because it takes the eye off the street. I am not allowed to use my phone while driving, but have to use a giant touchscreen when changing the AC? Give me nice clicking switches that I can feel, and hold on to even on a bumpy road.
(Which brings me to touch screens as the only way to control modern space ships like Dragon. IMO thats just waiting for disaster...)
(
Cell phones irritate me.
Old phone: Pay At&T some money, they come out and give you a phone that you never have to replace or update the software and is almost unbreakable. Want to use it? Pick it up, dial, speak, finish, put it down.
Cell phones: Well beyond the obvious nightly recharge, software update, mysterious actions it can do ... try counting sometime how many steps it takes you to make a call. Mine requires six !6! SIX steps.
@@veramae4098 how many steps is it if I just need to tell my phone to dial a number?
Oh yes phone apps suffer from this problem and it is starting to spread to desktop web apps too.
@@veramae4098You can still get a flip phone, however, you have to see that the smartphone is much more than a calling device, it’s a mini computer and many smartphones are more expensive than good laptops. It’s the same with modern cars vs those from the 80s, today’s cars are computers on wheels, rather than purely mechanical devices.
My biggest pet peeve with doors is when there's TWO doors together and one of them is locked. They often leave a stupid sign that says "Use other door" I see so many business that do this and it drives me crazy and it makes no sense why they do this. ..especially when it's not immediately obvious which door is locked.
YES! What is the purpose of this? ARRRRGG. I have seen like 6 doors in a row, where only one is unlocked. C'mon!
Exactly! Like why even build a double door if you're just going to be to last to unlock it. I Worked at a movie theater where I was the only person who would unlock both. There was no rule saying we had to leave one locked. Complete laziness.
Devon Opden Dries The cinema in my city does this. Reason was the wind. If you would open 1 side of the door the hard winds would sweep you out and the door would smash against the wall.
Its double doors especially in the movie theater because incase of an emergency it allows safe exit for the amount of people of people in the room at a reasonable time.
DonTHEhandsome1 But it’s pointless when one is locked.
Hodor died because of Norman Doors
HODOR NOOOOOOO
Ahh why!
+Tweetumsmultiput doesn't fit your image
Hodor?
Hahahahaha I'm dead!
The fact that just now three people consecutively pushed a "pull" door in front of me while I watch this video is hilarious
Most times you need to push doors that lead to the outside. So if there is an emergency, you can just run towards the exit without pulling doors open.
Also if you go shopping you will most likely enter with your hands free but exit with bags of groceries.
Yes. And it's a really terrible decision to use the opposite design. There's this incident back in the Philippines called "Ozone disco fire". People in the club panicked when they heard there was a fire. They were all screaming and running over each other. And the fact that you have to pull the door inwards to go outside didn't help with all the commotion.
@@sheesheney I thought of this exact scenario when I read that.
Except for the millions of doors on and inside houses and apartments. At least in my country, they open inwards--likely for privacy.
Trust me, you'll be thankful for norman doors when the apocalypse occurs and zombies don't know how to open them.
Until A horde of zombies is just pushing on your God damn glass doors
@@fora1924 what if it's a slide door
Zombies: **burst into my bedroom because the door doesn't have a lock and it also doesn't even close properly unless you close it and then push it a bit so the clicky thing goes fully in the hole in the doorframe so from the outside you can just push it and it opens and even my dog can get into my room**
...
**puffs**
Good point lad
ya zombies will be from us
I call such things "Designed by someone who doesn't have to use it." And that door is still a Norman door, they just added an instruction manual to it.
Oh for sure. And it may always be -- I think the door became one when a lock was installed. This kind of door was designed to swing both ways but the lock blocks one direction! Don believes this kind of mistake is often simply a failure of communication between different people in the process of creating a space, but nevertheless it's a great entry point into this process that applies far beyond just doors!
+Vox I love this guy's explanation ("designed by someone who doesn't have to use it"). It's like the location of my parents' mailbox. Who the HECK thought it was a good idea to put the mailbox directly over a *storm drain*? I dropped my keys down that storm drain once fetching the mail, and it had to be fished out with a contraption made of coat hangers. Yes, I should've watched my keys...but really, the problem was just *bad design*.
+Nerys Ghemor I have a better one the driver side sun visor is unusable in my Mom's car because the rear view mirror is in the way.
hamie58 Wow. Just wow. O_O
+hamie58 I've seen this!
"You must go to San Diego"
Back when we could go anywhere
Oh the good old times 😭😭
How about the terrible design decision to put the CZcams comments where they are now on mobile. There’s no way they’re keeping this right???
I know! I hate that sometimes the top comment can give a spoiler to the video since the top comment is at the top now
You get used to it. To be honest, I like it that way. And in my old accounts it didn't change.
i'm probably the only person ever that didn't notice the change
I have an iPad which is technically mobile. The comments have been in the same place so idk
Can they stop switching back and forth? Every time I get used to the new version it swaps back.
I've been in the glass business for forty years, doing lots of doors. For 39 years I've tried to get customers to make the right decisions about their doors but they say "No, that's not what I want. I want it to look a certain way. I don't care if people have hard time. They'll eventually learn."
I had a lady who owned a multi-million dollar house on a cliff overlooking the ocean. She actually said she wanted unsafe railings to save money and angrily assured me that "I'll tell people not to lean on them!".
People are stupid.
"I want to buy this!"
"It won't do what you want it to do."
"I don't care! Sell it to me!.... hey, this doesn't do what I want it to do!! You ripped me off!"
"I have one left on display, however it may not function correctly and we won't give a refund"
"I don't care I'll have it"
"if it breaks you are not eligible to return it"
"yea yea, I'm buying it"
* 2 days later *
"I purchased this item from you a few days ago and now it's broken. I WANT MY MONEY BACK"
+LivingInVancouverBC Wow. I own a graphic design business and I never realised how widespread a problem this was across design fields. xD My favorite example was the client who asked me to make the "P" in his logo "rounder." I tried to explain to him that it was already in the shape of a half circle, and to make it any rounder it would have to split off from the stem. He said I just didn't understand his vision.
"People are stupid"
Summary of our species
Maybe they wanted it to be a full or 3 quarter circle?
Crick, my Great Grandpa Moore always used to say, "There are more dumb people in the world than there are smart ones."
All doors should be pushed on your way out of the building. This is for the simple reason that if there is some emergency, and people panic, they won't end up piled against the pull side of a door.
That's in the fire code for a lot of places, but more often than not it only applies to the exterior facing doors and not the interior ones. Other than cost of changing out all the old doors (which could be resolved with a grandfather clause on buildings built before the rules are in place) I don't know why everywhere hasn't instituted this on all doors. >.
Emergency exits in england MUST be push doors. Its literally the law
Mark Contini
Bedroom/office doors should also always open in. You wouldn't want someone to be able to barricade you into a room lol.
Mark Contini also small shops should definitely open out so that people holding things don’t have to also pull open the door
Also then you don’t get your hands dirty when u get out of the bathroom
This video: About doors.
7 million people: *Interesting..*
A door is a everyday thing, yet there are so many flawed doors - ofc that's interesting. We are exploring our own inventions.
@@Terrown its just a joke...
I thought the same when I saw the video was about doors
People are strange...
@@mattcalderon138 You used the template wrong because it is actually interesting
@@gsf2056 yes
why did i read the title as "It's not you. Bad odors are everywhere" and worst thing is i smelled myself :|
Lol I want to see a door with the handle next to the hinge
Haha, you just want to watch the world burn.
+its real which is exactly right my friend
You didnt say that whether the handle or the hinge has to be functional.
+its real I know it would be super funny
+Grzegorz Durda both of them work. It just would be super hard to open pulling on the hinge side haha/ you naturally pull a door with a bar as far from the hinge as possible
Door: *becomes annoying*
Norman: "Oh boy im gonna write a book about you, damn door!"
😂😂😂😂😂😂
Interestingly,
Don Norman
Do..orman?
@@y2kei lol
The book isn't just about doors
fool
Glass doors with the vertical handles on both sides are a case of aesthetics over functionality. The designer wants the door to look symmetrical from both sides looking through the glass.
Never mind that people can get injured or may be carrying something...it LOOKS good, so that's the most important thing. 🙄🤨
Moreso they don't want a metal plate along the full length of both sides. Any attempt to make a push plate off of the columns will look more like a handle than the pull side. They can't have a plate on only one side because you will be able to see the back of the plate from the other side and all the grossness that entails, since, y'know, you can't clean it without disassembling the door.
I remember that time when I was in elementary school stuck out the lobby for like 10 minutes waiting for teachers to help me because the door literally had handles that you are SUPPOSED to push... don't blame me blame the door..
Interior doors open into the room you're accessing so randos in the hallway don't get a faceful of door. Exterior doors open out so the entire door frame keeps the door shut against the wind, as opposed to nothing/the handle.
Exterior doors should open outwards to facilitate evacuation in the event of an emergency. Pulling requires a more calm and concerted effort, pushing is very close to automatic.
Except in a house. I've never seen a house with a door that opens outwardly unless it's a screen door.
@@CJT3X a door at a house should open outwards so that someone just can't kick it in.
A properly built door will not open just because someone removes the hinges. It's comically simple to prevent that.
@J Paterson there really isn't any need to keep the hinges inside on a proper door. In fact it's harder to get through a door that open outwards.
J Paterson
1. You will need a power tool to cut them apart. Or open the door to lift them off. That is standard construction of any hinges on security doors.
1.1. You don't have any power outlets outdoors.
2. Even if you do cut the hinges off with a power tool you will not get through the door. This can sit inside the door, preventing it from being opened the wrong way: imgur.com/PxZLZGc
No, it's a pretty basic rule: in commercial/public buildings they are PUSH to get OUT because it's a fire hazard to have to pull open a door when people are crowding against it; in residential buildings you PULL to get OUT because you greet people in. These are industry standards and seriously design 101.
Then why does the door in the Vox building a pull?
I think the reason doors open into a residence is so the hinge mechanism isn't exposed to the exterior.
Right, but you should not INDICATE that with a SIGN, but rather with the geometry of the door handle. In particular, the PUSH side, whatever side that is, should ALWAYS be a flat plate and the PULL side, whatever side that is, should ALWAYS be a handle.
Because it's a hallway and you can't block the hallway with a door. That's honestly the number one reason interior doors open in a certain direction.
Nothing wrong with the doors opening in a certain direction -- the problem is not that, the problem is the door doesn't INDICATE direction correctly. It should be intuitive from the handles -- if it looks like you should push on it, then you should push on it, if it looks like you should pull on it, you should pull on it. There shouldn't need to be extra signage you need to read. It's annoying in everyday use, it's horrible in an emergency when a split second judgment is required and so anything extra you need to pay attention to is a liability.
I went to design school for a few years, and I'll never forget during one of the lectures my professor gave about function and intuition he used this exact example of door design.
One way to get it right most of the time: According to a lot of building codes, doors will open to the outside if it's a public space. Stores, offices, etc, so in the event of an emergency the flow of people doesn't make keeping the door open difficult.
exactly...
After years of research I have developed an algorithm everyone can use to avoid this problem.
1. Approach door.
2. Push - If something happens go to step 4, if nothing happens go to step 3.
3. Pull - if nothing happens, the door is locked.
4. Open door.
5. Walk through.
The idea is to design it so you don't have to use trial and error... but rather have it be obvious.
***** Yes I know. But I have never, ever, in my entire life, encountered a door that I could not figure out how to use within 1 second... push or pull. It is hard to believe that people actually have trouble with doors... doors.
+Geronimo Cornplanter Yes but we want the things we design to be more perfect; mediocrity is a bad design philosophy.
what if you were carrying something heavy/important, or was in a rush? shitty doors would then just become shitty inconveniences.
I just sit here and laugh you guys first world problems. You guys should come and visit my village in Zimbabwe. Guess how many doors my "house" aka HUT has? NONE!. You guys have it all and you worry about are freakin' doors!!
I was banned from a supermarket once because I fell victim to their bad design.
In Germany you have to return used bottles to the supermarket. So I went to this supermarket with a couple of bottles, and there was a sign that indicated where to return them. I walked there, and there was a door that said "fire safety door -- must not be held open". So I thought, "oh, I guess I have to open it then". So I opened it and there was the machine, that said "ready" and accepted my bottles. But then an employee of the supermarket stomped at me, really angrily, and banned me from the store, because I was not supposed to open that door. It was ridiculous, because there was no way to know that, so I asked to talk to the owner to clear things up, but he agreed that I should be banned from the store, and he was like, "what should we do? add a sign to the door?" As if that would be something that was unthinkable.
Wow, it still aggravates me today.
I'm not sure I understand the story. If it says on the door that it's a fire exit and must not be opened, why was it not obvious you shouldn't open it? I'm not saying you're wrong, just that I don't get it.
@@ThePigeonBrain Lol when I read the original comment, I got very confused. They themselves said that the door said "it must not be held open", so how does that prompt them to think that they _should_ open it? I don't think it was the store's fault, I think it was theirs.
I see where you're coming from. The solution isn't to add another sign, but to remove the one that's already there.
1) You see a sign that says "Return your bottles here!" and a door between you and "here." You reasonably assume you need to pass through that door to get to "here."
2) Then you see it's a fire safety door, and you reasonably assume that you _shouldn't_ go through the door.
3) But then you see a sign that says the door "must not be *held open,"* and you reasonably assume that it must mean not to *prop open* the door, since the sign is directing you through the door (1) to get to "here."
4) So you go through the fire safety door *as a result of* the sign telling you *not to* hold it open.
Guys, fire safety doors can be opened, they must not be held open 24/7 because if there's a fire, smoke will come through.
There are fire safety doors that is equipped with alarm that should not be opened, and is made very obvious with red and yellow.
Agree with OP, and I think the store employees are a little dumb.
@@AllisonChains64 That is one of the things Norman talks about in his book. Engineers design thinks logically, but human beings are not logical (most of the time). He is a psychologist and he understands human behavior. He came up with the idea of Human-centered design (HCD) based on this principle.
The Design of Everyday things is a legendary book 10/10 would definitely recommend
Where I can buy it? I've been looking for it on my country book store but couldn't find one
you'd probably have to buy it online
UX bible but even that book could’ve been designed better and been a pamphlet
@@akmalferdiansyah1137 You *might* find it in a used bookstore, but I'd expect to have to buy it online, yes. You might find a copy under its first-edition -- and, I think, much better -- title: "The Psychology Of Everyday Things", or POET.
Every door going towards the exit should open towards the exit. It's for safety reasons. So people can run outside more easily in case of an emergency evacuation.
Except people usually expect interior doors to open in to a room. The conference room door is a problem because there's a pull handle on both sides. Simeone probably thought it looked nice. Exterior doors on commercial buildings are already required to open outward (or slide) for safety reasons.
But in case of entrance doors of private housing, they must open inside, so it's easier for the fire brigade to break in
The signal I've always understood is horizontal bar for push, vertical bar for pull.
Decetop as one who installs doors, you are absolutely right. Exception is those large all glass doors in vox’s media office. My trick is I look at the top of the door. In doing so, you will always know which way it opens.
Is there a rationale for that horizontal vs vertical choice ?
Bruno Mailly I'd guess because pulling with a vertical hand is more natural 🤜. Also we push with our hand up -✋- so it naturally curls around a horizontal bar.
good ideology
Josh Tiel I've always seen a flat plate for a push.
why do some toilet stall doors open inward like how am i supposed to leave if im literay stuck between the half open door and a toilet
literally*
I feel you
Yeah it sucks but I guess it's to maximize space in the bathroom. Imagine a bunch of stalls with opened outward doors. It's taking up space in the likely already small restroom.
to make it hard for rape victims. :/
toilet stall with door opening inside requires deeper toilet stall by standard.
also people are walking in front of the doors to reach other stalls so if there is multiple stall next to each other there is a good chance you will hit someone with the opening door when exiting. When you have one or two stall and you are approaching from the front it is OK to open outside. Also ADA toilet stalls to open outside.
These are just generic architecture design stuff.
Love this! I needed to see this video. The most basic things in life should not come with an instruction manual. If Don Norman was still teaching I would take his class. He's genius!
I love the enthusiasm for making doors facile, I share this passion. . I've been searching for how to open doors easily and this is the most interesting video I can find on the entire net, and another that shares something to help understand the forces and manuveor with more efficiency the heavy doors in my building. in fact we don't just pull a pull door, we pull and push. it is possible to only pull, then slip through. foot positioning is vital. and smile
All doors should open horizontal automatically, so it's in nobody's way. If you ever played Zelda you know those are the best doors.
Yes, pocket doors FTW! ;)
YESS
But you need to find small keys for some doors!
Until you try to put one into a load bearing wall. Go ahead, do some research on what that install takes/costs; pocket doors are not the best solution to all problems.
Rory Christel Then plain old automatic sliding doors (ala hospitals and supermarkets). They can slide just outside the wall as well. Either way eliminating the swinging in or out.
Our new museum's facility had people scratching their heads in how to enter our building. We couldn't understand it either since we had double doors, signs that said which door to push, no handles on one of the doors, etc. It wasn't until watching this video two weeks ago that it dawned on us to simply remove the handle from the outside "push" side and simply replace it with a brass plate. No one has difficulties now. Duh. Why not one of our designers noticed this over our first year in the new building is beyond comprehension.
Not only is that a good idea to address the use issue, it is also a common recommendation to lessen the risk of someone blocking the door from opening as they did at Virginia Tech. Architects don't like it because the door looks unbalanced.
Lewis Bartholomew lol
because they weren't designing for accessibility or human-centered design
I don’t understand why your exterior doors are push, but ok... bad design on your architects part
@@JohnnySins69XO architects don't tend to design every single building btw... also, most things are done with cost consideration first, everything else after, but yeah, exterior doors should open outwards not inwards
I love that since 2016 this video has been attracting sensible comments and discussion. Congratulations Vox for bringing Don Norman's work to the world.
When combined with some languages, it gets "better": When the word for "pull" is e.g. like "TAHAT", imagine that directly painted on a glass door... (hint: Imagine how it looks from the opposite side and think what should you do wit the door from there...)
In portuguese, "pull" its puxe witch could be mistaken for "push", but literally means the opposite 🤣
As German, the shown Door had irritated me, too.
Because, mostly in Germany all Doors are designed to (or even HAVE to be designed to in certain areas) open in the direction of escape - so, this door would "normally" open to the floorside as this is the route to escape in emergency.
This has many reasons like preventing people getting trampled to death when a mass panic occurs and you just "run away" steered mostly by your instincts.
But, mostly Doors like this open to both sides.
In the us, most doors that are the entry and exit point for a room that has a capacity of more than 20 are to be pushed on exit and pulled on entry due to fire code. There was an infamous fire in Chicago where a lot of people burned alive because the crowd mobbed the door which made it impossible to pull it open. Since then this rule has been the standard. I hardly ever get doors wrong no matter how poorly designed they are due to my knowledge of this, so hopefully spreading the word will help some others too.
I have the exact same name as u!!!
Iroquois theater fire right?
That’s not why they couldn’t get out, it was because the owners of the company wanted to lock the doors to keep workers from just leaving. At least that’s what I heard.
Ilya Bochkov That was the Triangle Shirtwaist Factory fire
Your comment reminded me of another complication with doors that us, portuguese language speakers have: push reads almost like "puxe", which means pull. And push is actually translated as "empurre", that can be associated more easilly with the word "pull". I studied English all my life, but I still get confused with this sometimes.
Imagine one of the spin doors spinning the other way.
As a chef the measuring jug with the measuring lines faced up blew my mind.
Don Norman
Don orman
Do orman
DOORMAN
WTF!!??!?!?!?++1+1+?!?!
Read my name
Now I am sad
4ur3n illuminati confirmed
Nice Try but cringey
Hold the door
lol
Why not make a door that doesn't make you forget why you entered the god damn room
Liam, why should God damn the room? Has it committed too many sins?
Yes, the door should go to Hell
The only way to do that is to not have doors or doorways. The doorway serves as an "event boundary" for the brain, a signal that it should file away whatever it was doing because it's about to do something different.
news.nd.edu/news/walking-through-doorways-causes-forgetting-new-research-shows/
And make some goddamn Killing Floors.
There's a scientific phenomenon that explains why this happens to us. I forget what its called, I just think of it as the doorway effect...because yeah, that's easy to remember, even if I pass through a door.
Doors that can open both ways should deserve recognition.
I thought I was the only one. The number of times I've yelled "WHY IS IT A PUSH DOOR WITH A HANDLE"
That books is amazing by the way, I recommend anyone read it, but be warned it will ruin you. I read it in college for a class and I now hate everything I can't look at and instantly learn how to use.
Sounds interesting
Same. Very little patience for poorly designed processes, too.
"Oh no everything in the world isn't super easy for me and holds my hand boooo hoooo"
@@chrish4439 bad design is bad. we shouldnt have to waste time on useless things like trying to figure out how to open a door
@@chrish4439 you’re obnoxious
I wonder how many hours I have wasted on bad doors.
Silas R.N 5000 hrs
Silas R.N ***
Better question is how many hours is wasted on videos like this.
Hey You thanks
Silas R.N Oof same dude
In Finland there is a law that defines which way doors open (it's fire safety issue) so Finns get very confused when travelling in foreign countries because the doors can open to illegal directions
And what happens to doors that break the law? Are they getting arrested by the Door Police?
The construction contractor gets fined.
The first Vox video I saw dealt with a topic in the music industry - so I thought it was a music themed channel. So delighted to find that it is much, much, MUCH more than that. Thank-you!
Who else flew to san diago because they were irritated at a door in their office?
ᐊᒻᒪᒐᕈᖅᓂᒃ *Me*
I guess you never flew to an English class, as it is spelt san diego with an "E" and not an "A" like you've done. Maybe while you're flying to an English class, you can get the app "spell checker" which will help you with English.
+Bob You're a idiot. I can send you a link that shows its spelling. www.google.com/search?q=San+diego&spell=1&sa=X&ved=0ahUKEwiNvf-I0JnYAhWlYt8KHYIFA_sQvwUIJigA&biw=1745&bih=885
+Bob *Spanish class
No English class has ever taught me the spelling of San Diego.
CZcams's Norman Door is the space bar to pause the video, rather than move the page down
That is not CZcams specific. It is a browser thing... space bar moves the page down on all sites. But, yeah, CZcams could have chosen another key for pausing the video.
there is an it's the keyboard key for k. Simply press k as long as you're in your browser with the tab open in front of you, with having to click on the video to pause and then be able to hit space. K works 100% of the time and it's beautiful.
Actually, the space bar does pause the video, but only if the video control has the 'focus'. Normally, the browser page has the focus so it will process the spacebar keystroke first and doesn't let any child controls process the keystroke. However, if you press any of the video hot keys such as 'F', 'J'', 'K', or 'L', this will give focus to the video control. Now if you press the spacebar key it will pause/unpause the video.
THAT is poor design.
ikr
You. Are. A. Genuis.
I had to write a research paper for my ap research class and I used Don Norman and his book as a huge reference and inspiration for my paper!!!!! He’s a genius
My bedroom door is a Norman door abomination. You have to push the lever down, pull, **THEN PUSH TO OPEN**
The lock is just as bad. Sometimes you have to basically lockpick it, **EVEN IF YOU HAVE THE KEYS**
I'm not a fan of doors since I can't reach the handle #capybaraproblems
+JoeJoe The Capybara how can you reach the keyboard?
Chairs i.imgur.com/aw58SIZ.jpg?1
oh i should have known.
Cringe
+JoeJoe The Capybara Seems legit, picture proves it even.
All public restroom doors should open outward. That way when you leave (after washing your hands) you can just push the door open with your arm or side, instead of grabbing the fecal-contaminated handle to pull open the door.
+macroorchidism I use a paper towel to open bathroom doors.
+macroorchidism That's reasonable, but usually bathrooms are in tight areas or corridors where the people outside walk about so you push the door onto oncoming people.
+Albanianator Wrong and Wrong. I never want to touch a door when going to the bathroom. The best option is the setup that has no door, instead there is a privacy wall/hallway which you simply walk around/through.
If the bathroom is in a tight corridor, then it is designed wrong.
Bobbesee I've seen that set up, it's a good idea but waste of wall space lol. Architects only do that in large buildings where they have the space for it.
In my country
Door:Has pulls sticker
People:push the door
Those one doors on American Idol did make for some very hilarious moments though 😂
I love you Vox.
+Aidan Clarke we love u back
+Vox Awww
+Aidan Clarke HAHA LONG BOY
+Aidan Clarke gnome child approves
I love you Don Norman.
Bruh I thought it said "Its not you. Bad odors are everywhere."
Fmono • 38 years ago • Updated you almost got me with the username
me at 2am trying to sleep
youtube : why there are some bad looking door
Design of a door should be based on the exit direction of traffic in case of an emergency. If you have a lot of people rushing a pull door, they would crowd it too much and no one could pull it open.
Oddly, most private homes that I've encountered have inward opening doors. Always thought that was backward.
@@AJPemberton So people outside aren't the ones who have control of the door. If doors were exclusively to resist hurricane force winds or to escape from fires from, then yeah, private dwelling doors would open outwards. But they're not. Part of the use of a door is opening a dwelling to a stranger, so it's advantageous, if something is awry, to not put the stranger between yourself and the door.
This is the premise of a storm door or screen door, which is a second, outward opening, door to protect the main external door, opening inwards, without compromising the premise of "to talk to a stranger outside your dwelling, you do not have to give them the door."
Also, of course, so you don't open doors into people. If you open the door inwards, you know exactly where everything is on your side of the door. If you push the door outwards, you can potentially hit someone or something with the door.
So, TL;DR: dwelling doors open inwards so you both don't have to surrender the door to strangers to confront or interact with them and so you don't smack people or things with doors.
When I was seven years old my parents installed a screen door with a push button. To open it from the outside, you had to push a button inward while pulling a handle outward. My hands were too small to do both at the same time, so I used the alternate interface, namely kicking the bottom panel of the door until someone else opened it.
Welcome to Finland, here all doors open towards the building exit. So if you enter a building and go deeper in it, you always pull the door, and vice versa. I'm not sure if there is some kind of regulations behind this, most likely.
I think thats EU regulation that finland uses. Not sure though
Wait, so when you open a door from a room into a corridor, there's a chance you could hit a person passing by?
One reason for that is in case of an emergency people exiting the building will be able to exit faster.
SnBergamo you realize germans sue more than Americans? But keep on being ignorant!
no way, in every hotel I had been in my life in EU I push the door to enter my room
99% Invisible is one of my fave podcasts, too!! I so love this. 🤍
That reminds me of a discussion I had with a carpenter. He was replacing old plexiglas push plates with stainless ones. The paint above the push plate was worn out from people pushing there. He told me "You guys don't know how to open a door". I told him he did not installed the plates on the correct height. Next day they were all 20cm higher.
You're a good guy!
and then everyone clapped
Clap clap clap
Clap clap clap
@@toastedcloud2612 NOTHING EVER HAPPENS. WHEN I WAS BORN SEX DIDNT EXIS BECAUSE NOBODY WENT OUTSIDE. PEOPLE FIXING THEIR MISTAKES NEVER HAPPEN. EVERYTHING IS A LIE.
Why not make the door swing both ways?
not always convenient
Like …bisexual?
in my country, most of the doors swing both ways.
For example, door would just swing into street outside, or in some place where people are walking and they could get killed
lol
THANK YOU for posting this. Awesome stuff. Stay safe & healthy.
Honestly since this video came out, i nearly think about it every time i run into a bad door!
one of the rare videos on youtube, that basically relate to every day!, well played VOX!
Why don't you just make em go both ways
You would smack the person on the other side 😂
because or else they wont see who is coming on the other side unless its a glass door
because its a door to a hallway. Doors almost never open into hallways because it disrupts the flow in the hallway. It also has the potential to injure someone in the hall.
Building designers spend a lot of time planning out doors. In homes its mostly about maximising usable space, and minimising obstruction when the door is open(because most interior home doors spend more time open then closed). In commercial buildings its about safety, security, and traffic flow.
Logically it only makes sense that this door should only open into the room, but the poor discover-ability (using normans principles) is the biggest flaw. There is also a flaw with having simply a plate on a frame-less glass door in the middle of frame-less glass walls. A new user may have a difficult time finding the door(relative to one that has a clearly visible handle sticking out).
but that's stupid becuase in case of fire everyone pushes and no one pulls to get out of rooms
Odds are it leads into an office where its unlikely there will be masses of people. Its way less dangerous then having doors flying open into the hallway while people are running down it.
while studying i had a course of Work Health and Safety, and they taught us that every doors in any public places or work places should open outwards in case of fire or any emergency, so people dont block opening if bigger crowd gathered.
Now i always fail to open doors at firs time cause this rule stuck in my head but noone using it.
Doors that open outward, particularly opaque doors, have to be recessed inward, so people walking by the door don't get slammed in the face. (Or alternatively, have barriers on the outside so people can't just walk by the door.)
Outward-opening doors, such as fire doors that open to an alleyway, are subject to being blocked by someone parking a car in front of the door, to deadly affect.
That could lead to a disaster in the regions with heavy snowfalls. My classmate had to climb out the window to go to school once.
Imagine a door with no handles and you cant push it
We have those in the back of my school. If you get locked out, then you have to walk around the campus
Well, I guess that's not considered a door, then it's just a sheet of glass, right, you might wanna look for the door?🤔
I learned about Norman Doors from Don Norman's book! It is fantastic (and I'm not an engineer or designer by profession--it's THAT good)! Highly recommend The Design of Everyday Things.
One time I ran into a glass door, smack my face and broke my glasses. IN THE MALL. Ohh the embarrassment
Same happened for me at an airport once when I was a kid. I was lucky enough not to be wearing glasses though.
Not first won’t be last
Oh man, this reminds me of a time I smashed into a glass door when I was still a kid wearing braces. One of my front teeth braces got pulled off my teeth and ripped the inside of my mouth. That was at school and man it was embarrassing
Screen door at a family reunion
I hate that! If a door has a handle on it, that should imply pull!!
YES!!!!!
+Никола Кољо yes we American are stupid
+Hallowed GuardiansHD Americans are pretty dumb. If you are trying to say that Никола Кољо is stupid because his English grammar is not the best, you are stupid because you think that everyone from every country can speak English perfectly, even if it isn't their first language.
And if you just have bad grammar, and English is your first language then you are still stupid.
+Wheretheredferndies But didn't you just generalize? And generalizaion can be a good thing, such as a human's ability to think subconciously about things like pushing or pulling a well designed door. Because of generalization, one can make a product for a group of people rather than an individual, such as movies, videos, games, etc.
+Никола Кољо Not all doors are like that
Very interesting, it makes us reflect on the importance of analysis at the moment of design due to get people to understand what we want them to learn.
It's a very important safety feature in some cases to have a pull handle on the'push' side; to prevent an unwelcome person from coming through from the pull side!
In Newfoundland, Canada there was once a fire at a big dance; the K of C fire. Everybody at the fire rushed to the exit, but the doors opened inwards, and with the crowds of panicking people, there was no room to open the doors and everyone died. Ever since then, doors in Newfoundland were designed to open outwards for ease of escape during an emergency, and most Newfoundlanders have a sense that that's the direction to open a door.
Other people:When I grow up I'm gonna be [insert basic job]
Me:When I grow up I'm gonna design a better door!
to reinvent(or refine) such a universal piece of design is a pretty high benchmark to set your self .
Other people: wtf.
thanks. please do it for us.
Me: when I grow up I'm gonna be a door
It's already been designed though
In my college this happens too much, but in my college there’s also a lot of double doors. And they are so much worse because it’s always only one of the doors out of the two opening, and sometimes you need to press a button to unlock them which for some reason they are locked only sometimes. That’s three normandoors in one!
4:37 I like how the extra person was unintentional, it didn’t bother to do another take 😂
I knew the verge and vox are from the same company but I didn't know they worked in the exact same building!
+Javier Ocampo Yep - a majority of the team is in DC actually, but those of us that live in NYC do work in the same building! -joe
+Ed Deaver I agree, Vox fix your door. Adding a sign does NOT fix it. In fact just about anything that needs a sign is already a design failure, and the sign is just a crappy band-aid of a fix.
+kitchencone but with their door if they pull they block the entire hallway which makes it seem obvious to the designer of the door.
Well it would seem that the designer might have got it wrong, if people find that it's an annoying door. And apparently people don't care that they might be blocking the hallway, they just want to open the door, get through it, and be on their way.
But the stupid door raises its ugly head and says no.
Why can't the door have 2 way hinges and open both ways?
+kitchencone Exactly what I'm saying.
Worst door of all: you pushed to go in, used the toilet, washed your hands, and now to go out YOU GRAB AND PULL THE HANDLE ALL THE UWASHED HANDS PULLED. Best door: you go in and out touching nothing.
Tolyngee Even when the knob is made of an antimicrobial alloy or metal (I've seen some that aren't), it's somewhat unlikely that nobody will touch the doorknob for more than half an hour; unless you have a really small group of people allowed to use that bathroom, there probably won't be enough time for it to kill all microbes.
downbntout many places where i have been there are no doors after where the sinks are
That's how the doors at my work are
The best solution is no doors, with two partitions with opening on opposite side, blocking bathroom visually
0:23 kudos to editor for identifying a relevant small clip from silicon valley.
A handy tip most doors on commercial buildings leading to the out side are push (when exiting to the outside or pull when entering the indoors)this is due to the fact that in case of a fire if people crowded around the door trying to leave the door could be pushed open instead of not opening if it were a pull door and too many people around it would not let you pull the door open as everyone’s shoving to get out cause the door to be pushed shut.
The push sign could be way bigger or just remove the entire door.
The closed door is useful to block light, wind and temperature.
Hilary Manuel Make a push sign really big, put it on hinges and use it as a door
Make it so the door can open either way. At my school a kid went to the hospital because the glass door smashed when he tried to open it. Since then they have started marketing doors that can swing either way.
It's a safety concern. If someone's rushing out a door and it flings open into a walkway it could hurt someone. How the hell do you smash a glass door unless you're charging at it?
Captain Briggs. Sparey How did he make it to school without being able to figure out which way to open a door? Even with a bad door, after pushing or pulling the wrong way once, any normal person would get the idea.
Rez LTT had a glass door just explode. It is believed that the automatic closing springs were pulling it shut too tight. So I imagine that glass door had a similar issue, but it was him pushing it the wrong way that put the pressure on it to break it.
Captain Briggs. Sparey
Doors cannot open into hallways/corridors, it's a serious safety issue. So, most doors cannot be dual-swing doors. Doors leading outside or emergency doors should always only open out as having a door that can open inward could cause an increase in congestion in the event a building had to be evacuated quickly.
you're right about the safety concern but not knowing your own strength and weather conditions can cause glass doors to shatter too
I also "love" it when they on a double panel door one goes in and one goes out, and they put little arrow stickers on them to indicate which one you go through.
On glass doors...
The way I see it, handles should be horizontal to indicate that you should push, and vertical to pull. Entrances into rooms or buildings should always be pull, and exits from rooms or buildings should always be push (for bathrooms so you don’t have to touch anything after washing your hands, and for buildings so you can easily get out in case of fire or other emergency). It could be.... so simple......
You're right becky, youre goddamn right
like is her name actually Becky or was that shade??
Sexy legs
What I hate most are bathroom doors that you have to pull on a dirty handle with clean hands to get out.
use a paper towel
+jeff darnell Exactly! and sometimes I use my sleeve.
yeah like wtf
00crashtest and where do you put the paper towel once you have exited the door? no the engineers should use their brains so we don't have to use a paper towel.
Jeff Darnell I dont think he is saying this is what the ideal solution should be, I just think he is giving a practical way of getting around the problem
One way you can remember whether to push or pull is if you think of it in terms of exiting the building in an emergency. Doors are always designed to be push if you are walking in the path of an exit route, so out of the building. It might not be always true in every building, but its a good rule of thumb for most commercial buildings.
This video introduced me to 99pi. I am forever grateful!!
I love the video - looks like the door at Vox though was designed as a double-swinging door - this is pretty common for frameless glass doors, as putting a push plate on one side looks really ugly from the other side. Then, probably post-installation, the access control (card swipe) guys have come along and installed a magnetic clamp locking device at the top of the doors (you can see this in the video), making them only able to open inwards. I see this happening all the time, typically due to cost - systems which support double-swinging doors are much more expensive and less reliable at locking compared to a magnetic clamp on a door that only swings one way.
That's very likely the reason. It's unfortunate that it happens so often. If there could just be a bit more communication, many things in this world would be way better off :P