How Do You Know if You Have a Good User Experience?

User experience has become an increasingly important part of any business. Deliver a great UX, and you’ll have raving fans. Deliver a sub-par UX, and your customers might leave for good.
But what do we mean by user experience? And how do we know if our user experience is good or bad?
Ingrid Cruz, the head of product design at FullStory, gives you all the answers at #spark2022.

[@alex-golovin]

Thank you, Ingrid Cruz, your presentation helped me :) motivated to think about the problem which my company/app do solves and focus on delivering value first rather than focusing on delightful minor things...