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How pilots get along in the cockpit.
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- čas přidán 2. 06. 2016
- In this video I will be covering how pilots deal with the fact that they have to share such a small space with one other person for very long stretches of time. What kind of mindset do you need to have in order to make it work
These tips will work well for anybody in any occupation but are crucial in the small cockpit environments we operate in.
Make sure to check out my mobile application as well.
Find it on Appstore or on Google Playstore.
www.mentour360.com
I actually work in IT, but honestly - this is just general good career advice!
Great to hear that you like it!
Mentour Pilot yeah, totally do. Just discovered your channel by accident. I'm hooked! :)
This is exactly what I wanted to say.
Also it's useful in other parts of life too.
About this topic.... my father used to say: "it is not WHAT you say, but HOW you say it" :)
+Mentour Pilot, I just want to say that I love your positive outlook on everything. It is so refreshing!
Great to hear!
being on point, subtlety + respect with these elements combined, I don't care if you're flying with an airline or like myself, on the corporate side, you will have a fun and rewarding career ahead of you. MP, you remind me of my Citation instructor, sitting on the ramp I was reading the pre start checklist, as this was my first time handling the actual aircraft. I was so nervous, he sensed this. my voice was shaking as I finished the last item, he reached over, shook my hand and exclaimed: well done, Ava, I am proud of you. flip the switch, let's see if the damn thing will start😁
CRM at its best, what could have been a horrible memory turned into laughs and a wonderful trip.
some time later, I had the chance to pay it forward, my sim partner couldn't remember the turbulent air penetration speed, I felt him freeze so I wrote it on my I pad and held it up so he could see it.
he started laughing and we became friends that day. Remember, the people you fly with are your colleagues, not your opponent. help when you can, learn from everyone you meet. a smile and genuine interest can never be replaced💖
Your professionalisation and work ethic is so commendable... I'm rewatching your old videos...
I was never as pilot, I was an electronic technician. Unfortunately, while during thew 80's I was able to have a career, that career was much stunted because of having been brought up absurdly socially naive.
So, from the humanitarian focus alone, this session really hit it off for me. Had people treared my problem along the lines you are teaching, a career and a whole life would heve beenn much better, not only for myself but for many others.
All to reinforce your remark that this kind of karma applies to far more than just in thre cockpit, and I would easily believe that whether it shows, be it for better or worse, everywhere else as well, that would make a big difference over a pilot's career!
For the sake of your cadets, you might well pass this comment on, with my blessing for all of them!
R. E. Bruce Martin I feel I might have the problem you describe, but I’m 35. I often lose contact with friends or get angry at work and never kept a job more than 3 years. I really feel like I wasn’t given a chance in any of those. Worked my ass off, never gotten promoted.
It comes to: when the other isn’t doing CRM, how should you react? Should I keep being considerate (like he says: opening the door to the other, carrying the paperwork), given the corporate world is often full of sharks who will step upon me?
Sounds like a sure way to show weakness and be bullied. But I never got my share when I said I wasn’t satisfied, nor when I said what I wanted. This upsets me. I feel used. I created my company but that’s a poor workaround for social skills which are really lacking.
Another example, I’ve lost contact with a friend yesterday, because I struggle financially and he makes fun of me for declaring everything to taxes. I can’t stand that he doesn’t pay 50% of his taxes and he still makes fun of Gilets Jaunes like me for protesting. I had the choice of living with this discrepancy and « covering » his misdeed, but I couldn’t stand that. So I told him that I didn’t like his criticism of GJ, given that he doesn’t gives his share to the state, and it escalated. He’s not a bad guy, he sincerely believes he doesn’t have to pay taxes on this specific thing, and I’ve lost a friend and dangerously reducing my circle of friends. So sad.
Does it look like your problem too? Did you ever solve it? Is the solution to just shut up and accept other people’s treatment without claiming for too much space?
I’m so tired of life. Tried to see some psys but they’re usually feminists and not really understanding of issues men face - the last one even believed men and women had the same suicide rate, which is unacceptable for a psychologist.
im not planning to be a pilot or anything i just watch your videos for knowledge because i find all of these really interesting and very helpful, yet i also do accept all the advice you give in your videos. your really a great person, bless you
I agree that you will meet people where the personalities may clash and as you said,it's the way you handle it that is respectful to the other person...excellent tip...
Great video. I think this a relevant in a lot of different jobs. I am not a pilot, but I will certainly use it in my work.
I have seen some Air Crash Investigation episodes. In some pilots not cooperating have been the reason for a crash. Often because the captain had to much trust in him self and didn't wan't to listen to, or trust the young first officer that saw something wrong. Or that the first officer had so much trust in the captain that he didn't believe he did something wrong. Or that he was too frightened to speak up to the experienced captain.
I work as a paramedic, so in most of the time very dynamic situations - and CRM is a huge topic in the last few years and you can really see the effects of it, if you use it properly
As a former handling agent and airline ground staff, I've dealt with cockpit crew in many different airlines from a myriad of countries. I've walked into cockpits where you could tell the cockpit crew was a team and I've walked into cockpits where there was an icefront between the left and right seats. Everyone is trained in CRM, but in my experience, not everyone buys into it or understands it. In general, and it's a generalization but also generally true, pilots from countries that are egalitarian are much more interested in cooperation and teamwork, including with us on the ground, than pilots from countries where there is a rigid social structure.
Couldn't agree more man! Keep up the fantastic work :) I'm starting pilot training next year here in Calgary and your channel is absolutely the single biggest resource a person in my position has. Again, Thank You.
In my opinion, this is probably one of the best, and most useful, and fascinating of your videos. Thank you M. Mentour !!
Cockpit Resource Management Saves Lives.
GALAXY GUITARS USA CRM is « Crew » Resource Management. If you start forgetting the crew, that won’t go far haha...
This talk could be about any job relations out there...not just pilots,,, I love your work Sir
Yes, I choose my own line of work but you are right. It applies everywhere.
Great channel been watching practically everyday. Hopefully getting into a airline cockpit in the year 2025. Long road ahead glad I have your videos to keep me inspired and prepared. Going to download the app now. Many thanks mate
I think what you say is relevant in every field not just for airline pilots. Thanks for the tips.
Just can't stop watching your videos!! Are fantastic!! and you explain everything so clear, so well, so nice... You are not only a talented pilot, but a talented showbusiness guy in front of the camera! :) @Netflix should hire you to make a pilot series!!!
Hello Commander! I’m Very Sorry to have made you Upset. Sometime ago Trying to be funny I asked you what it is like to be trapped in a cockpit for a whole day with someone, given a choice, you would Not. Your amazing & I’m a Huge Fan of You & your channel. Once Again I Want to Apologize. Every chance I get I like to spread the word of how important you are in helping the world. In my travels I spend a lot of time in hotels. Most of the pilots I have talked to are aware & enjoy what you are doing. It’s a Difficult world but we have you to help us. Thnx, CJ
THANKS A LOT CAPTAIN YOU ARE A LEGEND WHO INSPIRED MANY
Great video actually one of the best. These are actually thing people may consider irrelevant like i will just know how to handle it when the situation arises i.e. myself.so thanks
I'm not sure if you will read this but I just wanted to say that I really like the fact that you actually ask me stuff! 👍🏻
This has got to be one of the best channels out there!
Amazing video. This is extremely true as I am discovering. Preparedness + Good Intent will carry you miles.
These tips are the same for healthcare. We are incorporating more human factors and similar 'crm' principles. We also use alot of algorithms and checklists for emergencies. I do agree, be polite in getting your point across but 'know your shit' is the best advice. Be the best that one can be in your professional sphere. This will get you respect by your colleagues, especially the senior ones. At the end of the day they want to know that if the shit hits the fan then the out come is going to be a positive one if you know your stuff. Be prepared and be one step ahead of the curve.... Be prepared for the next step 🙂
This is just the best information regarding dynamics,thank you 😊
Good to take this into life...
I had Goosebumps @11:01 ,It is Highly appreciable to See you pull some time from your free schedule to talk, enrich, share your knowledge to the Open World and Educating the Public with your Experience's and Thoughts is Excellent. I've Subscribed to your Channel, will definitely be a regular follower to your vid's. Wish you a Safe and Enjoyable flight time Captain.
Cheers,
Azhagu
Great incite into who the people are up front.
Calming for us passengers.thank you great blog.
Thank you for this kind of videos.
I am an IT consultant, beyonf being a flight enthusiast, I am trying to learn about aviation CRM, procedures and similar to translate some of the methods in my profession.
Your videos are really helpful.
Well done Captain ! Thank you for all
Yay another video podcast! Thanks Mentour!
Very good piece of advice. And actually it applies to every field. One thing I would like to add about the age difference between first officer and captain, is that if you are young you should consider lucky to be working face to face with someone that expereinced because you will learn a lot; so try to absorve as much as knowledge you can get from the captain. When I was in my middle 20s I had the luck to work in some big banks here in my country and I had collagues of every age, from 30 to 60 years old; and it was a really good experience because I adquired a lot of knowledge from them. They have already been through this process so they know what works. Now I am in my early 30s and I am starating my pilot training this month and I am really excited! By the way, how is doing the 360 app??
Petter in this early video about CRM points out how small acts of respect with a senior captain goes along way. People notice these gestures, and draws on these acts to evaluate your character. Note: Be sure these acts of respect are sincere.
This actually applies to life in general.
Thank you and bravo.
Starting the TR with Ryr very soon. Your videos are very helpful! Thank you for taking your time and share it with us!
Great advice. Thanks for your insight.
Amazing video and topic that apply to any job really. I would just add a tip, that my boss that is now retired pointed out. It is important to show interest and apreciation when people put effort and passion in their jobs. Probably this is more Pilot to 1st officer related, but on the other direction will still make sense. Not being hiprocrit. but praising the effort of you colleague, specailly when he or she is in lower level. Lack of comunications, miss understanding (intentional or uninentional), ignoring, or failing to recognize others effort, or been mean, even when subtle, just grows a bad work enviroment.
Thanks for your videos, they are great and full of good advice for all walks of life. Hey I downloaded the app and last night watched all of it back to back, it is really interesting! Thanks again
The bit at 11.44 reminded me of what is reported to have happened on the flight deck of the KLM Jumbo at Tenerife in 1977.
Team work is crucial.
This is very good subject. There was an episode in one of Malcolm Gladwell books ( can't remember which now - either Outliers or The Tipping Point) about interaction of a first officer with traffic controllers on the emergency situation they were having. Shortly, Gladwell dissected the conversation between pilots and TC taken from the flight recorder, how unclearly the first officer were corresponding to control tower and how inferior he felt towards them that resulted in very ineffective way of communication that sadly led to terrible accident. I personally think that people need to be as straight-to-the-point and as polite as possible with their interactions to eliminate multiple meaning that could delay the reaction times or produce unnecessary confusion. Moreover, everything else is down to the level of attention and presence, the moment of now. And I would recommend reading a book on this subject - Eckhart Tolle - The Power of Now :)
Again, great video - thanks very much
Excellent - safety and good psychology.
Will probably in due course! For now just focus on my B777 subject, while maturing the long haul lifestyle, so one day one can come back to the B737
Excellent advise.
Great Video, it's quite interesting for all the ATPL students in order to really understand CRM.
I remember working the gates in the 90's, the Cpt showed up for the flight, I gave him his paperwork, there was an FO flying with him that the Sr. CPT hated. I asked the other agents about the story on that one, he was stuck with a young cocky FO, the FO answered his cell phone during Rotation (girlfriend calling), that started the bad relationship, the CPT figured he would never have to fly with him again after reporting incident, FO suspended 2 weeks and ended back in the Right seat with same CPT... I bet it was a long quiet ride DCA-DFW
What do you do if you're the first officer and the captain makes a mistake which you point out and he gets angry and defensive and ignores the correction, as occurred in the Tenerife Airport disaster in 1977? There may have been additional factors in that particular accident, but the broad point is the potential danger of the pilot in command becoming personally vested in a decision which when pointed out by the junior officer as an error, is seen as a challenge by the captain to his authority.
bills48321, Excellent point. Seniority or rank doesn't necessarily mean that a pilot or military officer will ultimately become an effective leader. Besides natural capabilities, I suppose there are more stringent psychological tests for pilots that may greatly help during their training and throughout their career.
Yes, and this is precisely what happened with many Korean Air crashes. The imperious captain was seen as a dictator in chief, so crew members did not dare to question his authority, fatal consequences not withstanding.
You die, if you end up in the Tenerife case. If you don’t manage to say something when needed, and you don’t decide to take over the control from the impaired Captain, you may have an accident. So, the risk is high enough, and that’s where I never know how to make the difference between saying things with authority and not trying to be nice anymore.
You guessed it, I’m not a pilot fortunately ;)
I’m currently an FO. I’ve never had any extreme situations like this (knock on wood).
If you’re in that situation you just do what you need to. Most likely if you just say “My airplane” or “My controls” and sternly explain why, they’ll let go. If they don’t and we’re likely to crash if he keeps flying, I’m treating the captain as if he was a hijacker. After I land he may need to go to the ER (or the morgue if it comes to that).
I respect the Captain’s authority but I won’t just sit there and let one kill me and everyone on board.
99% of Captains I’ve flown with are fantastic people, promoting a fun, professional, and safe work environment .
The other 1% are still safe and professional, just awkward and rough around the edges, but we can still get the job done.
Have you ever declared mayday or PAN to ATC (if so how often and why, and how did you handle it)?
Nevertheless I do follow and enjoy your pods and level of fairness and professionalism you present the wide range of aviation subject. Good JPD, and please do keep up., 👍🏿🙏🏿
I just started watching; I like this channel.Thx. Sam.
Almost at 20,000 subscribers !!! You can do it mentour !! Guess im not the only one that gets there inspiration from you 😏😏
Awesome stuff. Thanks Mentour Pilot.
Any workplace can benefit from this video
Another Awesome Video...
Love your videos!!! Keep doing them! I also keep sharing your vids through facebook 'cause I think this is one of the best aviation content
Gracias!
I need to address this. When one has become a private pilot, the CRM should begin. If an individual is going to do this as a career than you should fly with other pilots as much as possible..not just CFI's. Thats is how you can gain experience by becoming familiar with different personalities and how to deal with them. There is no actual FAA certified training for CRM so you have to develop it on your own...by flying with other pilots.
Great, informative video! Thank you 😊
wonderful information and advices! thanks
I guess my little sister is giving me practice on how to deal with not getting along. My older sister is great though!
Dette er en fantastisk video; som er veldig hyggelig å se på. Takk for innlegget.
In the 1960's-70's, airline Captains were brusque and overbearing and stickler for discipline. If the Captain was making an error, nobody in the cockpit would dare question him.
hahaha nice Video. whish all airlines have instructors like you. Team spirit will be awsome :-)
Great career advice for non pilots too!
I really enjoyed the video, thanks Mentour!
please please please do a video on aviation /pilot culture !
Great topic and very well covered!
Dealing with another person with an age gap can be awkward. Best advice is to treat them the same as anyone else. If they are senior to you give them respect but do not be excessivly submissive, just do your job. If they are older than you but you are in charge, treat them the same as you would another other junior employee; with respect, but knowing and acting like you are in charge.
I've been senior to older guys in the workforce before. You need to fill your role / job first and foremost. Age does not put them in charge of you in any way. Some people get there later in life, and thats fine.
Well done. Very interesting subject. Thanks
Bonus for knowing your shit: don't need to think so hard about basic SOP, so you can pay more attention to CRM.
Your videos are fantastic
Thank you
Could you do a video on what you think of the requirements or interests people should have in order to become a pilot?
Video Request: Consider a (classic!) video titled "A Day In The Life" or "Pilot's view of a Tour of Duty" (i.e. typical "Home-to-Home" routine across multiple days and flights.)
Could you perhaps make a podcast on the most interesting / surprising / educational errors that you personally have made in aviation? In a number of videos you basically say “pilots err just like everyone else, it’s human, that’s why there are two of them” etc., but it’s hard to imagine what kind of errors these are. Errors that made it into an Air Crash Investigation series episode are … already known, so to say, but there must be lots of other interesting errors, far less serious, and human factors that lead to them.
Another Great Video Mentour!!
What does CRM stand for? I can kinda guess from the context that it describes the procedure of co-worker interaction.
Yes, I know CRM as "Customer Relationship Management". I'm glad someone asked the question.
Crew Resource Management
Sir,
I am a non pilot but is interested in flying and the relationship with pilots in the cockpit...
On 9/11/ 18, am AL 101 from India to JFK had serious multiple system failures, could/ can you give your opinion on what happened and how the crew of 4 rectified it..
Thank you sir!
BEST VIDEO! really nice.
That was really helpful thank you!
Applies to all fields in life!
im too young too understand these stuff but u r awesome
awesome video!
You are more than welcome!
flying aircrafts is easy and lending but lining up straight that's a different story I still want to learn that maybe that's why localizers exist
Amazing video sir! Keep it up!
Really good video!
Well done P!
The strength of the aviation industry compared to many other work situations - there are certain protocols to be followed and precise expressions to use for things. Professional behavior means to be able to focus on the task ahead. something that sadly lacks in many workplace situations...
I'm only a student pilot right now. but I agree!
Hi there, sir! Loving the videos! Would it be possible, either in a video with a simulator setting or just right here in the comments, for you to just give continuous examples of actual pilot errors, as well as good CRM and bad CRM methods of resolving them?
Seeing how you approach the various situations will help me (and others like me) to learn from your actions and ingrain the process!
+Mentour Pilot I'm eagerly looking forward to it! Also I've not been able to, sorry!! The app isn't compatible with my phone :/
i guess this one is really hard to get right all the time as the chemistry is something hard to standardize even CRM and SOP's do exist especially when there is a huge age gap, a senior pilot who thinks to know it all and a very young FO trying to impress him or even exceed him being f.e. more talented or knowledgable. Your advice sounds reasonable but how to minimize potential upcoming emotions fueled by your personal life f.e. going through a divorce, etc. Sounds like the need for being super human.
Tell about your brawl with Pilot Joe
Great discussion
+MrMrwilson11 Thank you, glad you liked it!
Great video
yes sir!
excellent! How will I want to be treated is key for CRM
Do you ever stretch or move around?
Seen a disaster movie here on CZcams or well a real accident recreated where the respect for the senior captain prevented the young first officer to not speak up, did not end well.
What I cant wait for is when I become a fully licensed pilot at 20 years old when friends that say I will never become a pilot are still in uni and working at a fast food store earning less then 20k a year and your a pilot having fun earning 60k -80k at the start then start to earn 300k per year after a couple of years
You look so young in this podcast!
Good advise man, But i didn't see your replay to my last question :) !
perhaps you don't need to configure flaps for landing. not real key for effective safe landing?