PocketWizard Plus Series Radios - Basic Troubleshooting Techniques
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- čas přidán 7. 09. 2024
- This video goes over some basic troubleshooting tips and tricks for PocketWizard Plus II, Plus III, Plus IV, PlusX and MultiMAX radios.
Here are some helpful timestamps and links:
0:43: Batteries
wiki.pocketwiz...
1:19 Contact Us about Repairing your PocketWizard
pocketwizard.c...
1:22: Replacement Hot Shoe Foot
Older Plus & MM: • Replacing a PocketWiza...
PlusX and Plus III • Replacing a PocketWiza...
2:00: Understanding & Updating Firmware
wiki.pocketwiz...
2:16: Factory Reset
wiki.pocketwiz...
2:31: PlusX Transmit Only mode
wiki.pocketwiz...
2:39: Find the Right Sync Cable
pocketwizard.c...
3:40: Understanding X-Sync and HyperSync
wiki.pocketwiz...
3:10 Testing your radios
4:21: How to maximize your performance
wiki.pocketwiz...
5:00: Tell us what’s happening
Email Tech Support: pocketwizard.c...
"Set the flash to manual" fixed my issue. The second time around, I had to switch units from flash to camera. Definitely not plug and play. I will check firmware next. This is the best laid out and thorough vid out there - shoe repair? You got to be kidding. Thanks.
Awesome
Where do get the PocketWizard Utility for Mac or Windows? Flex TT5 + MiniTT1
You can download it from the PocketWizard Wiki. Our "Getting Started" page will walk you through the steps. You will need a mini B to USB data cable, it should have come with your PocketWizards. wiki.pocketwizard.com/index.php?title=Getting_Started
Hi there what PC cable for the Canon 600 ex-rt ? In combination with PW III Threw a link plz.
The Plus III actually comes with a PC3N cable that should work fine with that flash! If you need another one: www.pocketwizard.com/products/cable_accessory/synccables/pc3n/
I just bought a new pair of pocket wizard fours and one has the LCD display working fine with numbers and letters The other one in order to get it to light up you have to press mode and even then no numbers no letters
Hi Elizabeth, would you please send us a message at info@pocketwizard.com? While CZcams comments can be helpful for some things, it's not the best way to provide good technical support. We'd love to help figure out what's going on and help solve it. Thank you!
Hello. Using on Nikon D850. I have a mini TT1 and a Plus II attached to my SB800 flash. Test button on the TT1 WILL fire the flash but will not fit with camera shutter pressing.
All works fine on my D750.
I’m on firmware 3.909.
Any advice?
Thanks.
Hello, sorry we missed your question! If you're still having trouble, can you shoot us an email at info@pocketwizard.com? Doublecheck to make sure you didn't turn your flash off, it needs to be set to Fill.
I'm trying to figure out why I'm not getting faster than 1/500 sync speed on the Flex ttl with zone controller and SB910 speedlights. Neigher FP 250 or 320 solved this problem by the way. And I'm always shooting full manual.
Hi Mike, sorry we missed this! This video is designed for Plus radios but we'll connect with you through the support queue to solve the problem. It definitely should work!
my Plus III all of a sudden decided not to send out signal to my other radios...the screen functions normally and i can select any channel or mode, when i press test button i see the light doing something, but none of my other radios receive a signal from it on any channel...
Sorry we missed this message! Please send us an email at info@pocketwizard.com so we can help you out, unless you've already done so. Thank you!
Hi I have a Sony a7riii and I using got the plus X and it won’t fire??? The receivers are talking to each other. When I press the test the red leg blinks
Sorry we missed this! If you're still having trouble, here are 2 things to check: 1. if you're trying to trigger a flash, see if the hot shoe is disabled. Silent Shooting, continuous high speed drive, and electronic shutter all might turn it off. 2. If you're trying to trigger your camera remotely, do you have the S-VPR1-ACC remote camera cable?
Have been trying to call since yesterday and no one answers the phones.
Pocket wizard plus 2 on a sony a6500. Will only trigger the shutter when the bbf is held down. Will not trigger shutter otherwise. The camera shutter button works fine.
Ive tried putting the camera in manual focus, no go.
Hi Jose, we had a major snowstorm up here and most of us are out of the office today! Sorry about that. Please know that if you ever get our voicemail, we will call you back. In this case, do you have the shutter set to electronic? And you are triggering a remote flash, not triggering the camera remotely, correct?
@@pocketwizardvids
Hey guys,
Im triggering the camera shutter remotely, no flash; ie; camera behind soccer goal.
Trigger is not set to electronic; im assuming you mean silent shutter on the sony a6500. The a99ii doesnt have that option.
@@JoCoMoreno I'm guessing it has to do with the fact that you're using Plus IIs and the specific cable you're using. I have your number (the roads cleared up) so I'll give you a call in a few minutes. Thanks!
@@pocketwizardvids
You guys are awesome!
@@JoCoMoreno Thanks, so are you! Good luck tomorrow! :)
My plus 2’s are still kicking.
That's great to hear! Those units are solid!
Definitely not responding to hot shoe which looks pristine.
It works with when i push the test button but does does not fire when the shutter is pressed. Any tips? I can't find the answer on Google. I am using a canon rebel t7 with an aileen bees 400 and pocket wizard plus x trigger and receiver. Thank you.
I tried all the troubleshooting in your video
@@cristinarosado5749 Unfortunately, Canon does not provide a center pin contact in that camera. Without that center pin, our radios (and any other radio that needs that main sync trigger) can't get a trigger signal from the camera. Both the Canon T7 and SL3 have this design. Here's an article from Fstoppers about this issue: fstoppers.com/gear/canon-removes-universal-hot-shoe-pin-its-latest-release-361330
Mine only seem to work on the A channel. As soon as I switch either of my receivers to B or C they stop working. Please can you help? Many thanks.
Can you please send us a message at info@pocketwizard.com with details about what radios you have, what cameras, and what flashes? We'd love to help you out but the CZcams comments section is not the easiest way to give you good tech support help. Thank you! :)
@@pocketwizardvids Sure thing - I've just sent an email now. Thanks.
what a waste of my money !!!! and the update costs $5. CAN I HAVE MY MONEY BACK !!!!!!!!!!!!!!!!!
Hi Tomasz, if you're having trouble with your radios, you can email us at info@pocketwizard.com, we'd love to help you.