2024 troubleshoot and repair wheelchair vsi joystick fault errors 352-999-4477
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- čas přidán 7. 09. 2024
- 352-999-4477
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Troubleshooting, diagnosing and repair of vsi wheelchair joystick controllers flash codes errors.
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1800 717 1252 old phone number
Call us! If we cannot help you clear fault over the phone, we can repair your joystick!
The joystick on newly purchased wheelchair just stopped working. I called Frank and within one hour he called me. He gave me instructions and very shortly was working perfectly. His help was invaluable for me
Shoutout to Frank for the great service and expertise fixing my joystick unit . Thanks again Frank. Mike , Melbourne Fl .
Real helpful, “that’s not good, bring it in for us to repair”, why didn’t I think of that?
My jazzy joystick not driving correctly do u think it could be the circuit board
The bad thing about that particular VSI joystick is that because there is no separate controller, it is expensive to replace. The good thing about is that, unless there is a motor fault, replacing it almost always solve the problem if it is not a loose connection or other easy adjustment. You can find them on eBay and some WC-related website used for about $250 right now. That is probably the cheapest fix. Most places won’t actually troubleshoot and repair the small circuitry on the board of the controller. Rather they will swap the board or the entire controller.
Those controllers can have different wiring harnesses coming out of them, depending on the chair you have. If you get a different wiring harmess, you can open the controller with either a “T15” driver once you remove it from the chair. Then you can swap your wiring harness onto that controller. But only do that if the replacement controllers wires are different from yours, or if it appears damaged. In that last case, your should have paid bargain prices for your replacement part.
That is for the DIY hardy. Most people will be better off hiring out this process. But if you read my description and thought ‘I could do that’, you’re probably right. If you can’t figure out how to remove the controller from the chair then you will definitely need help.
Most electronic circuit boards these days are so complex and compact that most repairs consist of swapping whole boards or components. Few techs actually probe the boards, de-solder and replace the tiny parts at fault. There are specialty shops online that do this. But often it is cheaper to source a working used replacement. There is some risk to this. But if you buy it off of eBay and it is faulty though reputed to be working, eBay will have your back.
On my jazzy chair, I keep an extra controller on hand tgat I bought used and then tested on my chair. That way only motor faults can put my chair out of commission.
I am working on sourcing replacement Left and Right motors. Beyond that, it’s just wheels and tires. Chairs using this VSI controller are super easy to troubleshoot and repair.
Dennis, you make some spot on points. Those VSI PCBs are triple layered. You have to be a whiz to work on them. Thanks for your input.
Frank
@@astrosmell yes, and though I may make it sound pretty accessible to work on these things, I”ve had a lot of trial and error, frustration, and money spent on the wrong or broken parts. Now, based on previous experience as well as the chairs I ride, I can generally troubleshoot and fix them myself. But it has taken me a while to get here.
So it is not for the feint of heart, but I am a die-hard DIYer and can’t help myself. I carry a toolkit with everything I need to work on my chair in the back of my seat so I won’t have to crawl out to the garage for tools. I also have replacement parts on hand.
Also, some may not know that if insurance paid for the chair, they’ll probably pay for repair and even a rental ride while it’s in the shop.
Those trouble codes can even help the less tool-hardy among us. It may point out an easily-resolved problem or that it’s time to call the shop!
So I will never again have a brand of chair if they don’t make trouble codes/ troubleshooting steps/ technical manuals available to the general public.
My chair 610 jazzy. The control got wet. And where are you located?
We are Located in Florida
IMP
6672 W. Grover Cleveland Blvd.
Homosassa Fl. 34446
If you send it for repair, include your phone number. Frank 1800 717 1252
Thanks alot Frank for the information...we have a new electric wheelchair and it has issues
I will put it to charge for almost 10hours but when i turn it on the next day, the bars do not light up at all...the light just comes on for a second and then goes off
How can i go about it?
Clare, Uganda
Clare, Is this a brand new chair with new batteries, or is it new to you. Sounds like a battery issue. If you check the batteries and they are good, you should test the charger next. Batteries will go bad in six months if they are not kept up. Frank 352 999 4477
@@astrosmell yes this is a brand new wheelchair from the factory...I work at a distribution company
How should I test the batteries?
Using a multimeter check each battery. Look for 12.3 ish volts on each. Of course if the batteries are hooked up incorrectly, they can produce only 12 v to the module, you should be getting 24+ Volts to the module. Also it is possible to have 1 bad battery, that will effect the system the same as 2 bad batteries will. Frank
What about I replaced my quantum joystick with one on ebay ....it comes on but there's a picture if a power chair pops up on the left hand of the monitor screen then on the right hand is a movement making a circular movement in the shape of what I call a square 0....?????
Give me a call. Ill give you my text number so you can text a pic of the screen to me. Appreciated. Frank 1800 717 1252
Most times the joystick is giving an error code, look up the troubleshooting process for your particular chair with your particular joystick. Most of the times it will self-diagnose. If the technical manual doesn’t say exactly what is wrong, it will usually give several options, as well as how to parse which it actually is.
Some manufacturers do not release this information to the public. For that reason, I never buy one of their chairs.
Yes, that works sometimes.
Thanks,
Frank
1800 717 1252
I'm sure a lot of the disabled get played and taken advantage of with this fake ass code method from dishonest wheelchair Mechanic's.
@@lxespitia396 there are certainly dishonest people in the wc biz. I do not sell or service wcs as a business.
However, I am mostly able to repair my own rides. I am not sure how much time you have spent diagnosing and repairing wcs. My personal experience has been that the error codes are very helpful.
Also, even if someone does not intend to repair their own ride, having some knowledge as to the nature of the problem before paying someone to fix it can help prevent being taken advantage of.
I have definitely seen bad advice on CZcams vids posted by wc repair people. But if people check the manufacturer’s error codes when there is a problem it is never harmful to them and sometimes can be very helpful.
In fact, some wc makers do not release technical cal information to the general public, not even the meaning of error codes. I never buy from those manufacturers because I want to do any repairs I can and not be subjected to the high price and long wait times using a wc repair service entails.
Do you see what I mean?
I am not sure I understand your perspective, so if I misconstrued what you are saying, my apologies.
@@DennisHicks78749 .....my joystick I got off of ebay for 70.00...it turns on power whereas it was totally dead before that....but it wont move s bit it shows a picture of a wheelchair on the left then a symbol of a moving lighted up square shaped 0 on the right of the screen .....what's that???? It's a quantum chair the place where you plug in the charger it burned up one night while charging
You’ll want to do a search using the specific Jaír and model and “error codes”, or “fault codes” or “troubleshooting”, or “technical manual” or “service manual”.
If that doesn’t work, usually the electronics are made by a different company than the wheelchair manufacturer.
If you can find the part number for the joystick and/or the controller, using that you can usually find the manufacturer of those parts, and THEIR part number for them. Often that manufacturer will publish error codes/ troubleshooting processes for their equipment.
So it is clear I don’t know that kind of information about your chair and so can’t provide an answer to the actual problem.
I have a jet3 with that same controller. Was working fine & now get 8 slow blinking lights? Any suggestions as to what the issue may be & how to repair?
It may be your gimbal, or it could be that the PCB of the joystick has a bad component.
@@astrosmell Just dropped off at post office. Heading your way.
Thank you sir. Received contoller and I'm back on the road.
What is the cost of a new board and joy stick if i send you the controller ?? Jet 3
I have a P-222 SE joystick light flashing > batteries full i checked and cleaned connection from where the rear part connects to the front. Goes right 5 on power level just flashing.
Please give us a call. We need a lil more info.
Thanks, frank 1800 717 1252
If you see flashing lights indicating a problem, you need to count the number of times it flashes. Just saying it is flashing relays no useful info. If you have flashes like that you can try to find online what it means, but you need to know the number of flashes to do so.
My joystick will not drive correctly??
I have a Jazzy Scooter. The charging unit is underneath the right arm rest...there is a female part and a male part that together underneath the arm to charge..It is a 4 prong set up...One of the male prongs broke off inside the female part, of course now, we can not charge the Scooter...can this be repaired in anyway or part of it replaced or what....
It can be most likely repaired but it is not easy, special tools etc. Call if you like 1800 717 1252
Hello
My Problem is a the New VSI weelchair controller (D51161.02;PG drivers technologies)
Can you help me of indication a blinking the 5 leds (charge display batteries) for 8 blinking, stop a moment, 8 binking ..etc
What is this problem??
Think you very much
kindly if you have solve this error than also guided me, I will be very thankful to you I am facing same problem.
I am learner engineer.
you can dowlaod the manual from this link and you can find in it the troublshoting by the nombre of leds lighted data2.manualslib.com/pdf5/120/11982/1198124-pg_drives_technology/vr2_series.pdf?6dd5b8952e1229470f7245eb7b7c857c&take=binary
I have a Bruno and I get any power to the joystick unless its plugged into the charger. Took the batteries to test them and they were fully charged. Im at a loss as to what it could be at this point. I can't evien find a damn manual on this unit. I think its a 2200 or 2300. Has the big power wheel in back and turning wheels in front...
call me 1800 717 1252
Thanks,
Frank
Hi Frank, we wear the same shi rts, creepy! Looks like need a controller, blinks constantly, do you have one for sale? Quantum
Let me know what kind, reply here or give me a call. 1800 717 1252 Frank
What the error problom
I have a quickie 710 speed lights flash on any speed setting. it goes very slow
Hi thank you for this video i have wheelchair joystick the same errors you show so how i could pay and resolve it for me.am in rwanda thank you
Hi. I have a invacare m41 that I just installed new batteries. The controls seam to have dead spots in in. Will not allow me to control the chair as it used to. Any recommendations? Thanks
Do you sell the circuit boards
I have a pronto powerchair and I charge the chair fully and I use. And it works fine, but as I use it through out the day when I should only be down 2 or 3 light it goes to one red light that sometimes blinks and sometimes not. Sometimes when I turn it off and on again I have the lights back but not for long. I plug it back in to charge and it says it is fully charged in 2 to 3 hours, which I know is not right. I sent it in to the people who do my chair but they say nothing is wrong. They say it is not the batteries. I have been in a wheelchair for 37 years I know when one is not working right. Is it the controller?
I am going through the same thing you did right now. Have you found out what it was? I would like to know what the real problem is. I have Pronto M41. Thank you in advance.
Hi
Ihave one but it stopped working , no responding from joystick to motor , Although there is power and everything looks fine but ... Not working
Pls , how can i schedule or make rest for it
THX
Give me a call, 1800 717 1252 Thanks, Frank
What if is the spanner sign light that is blinking?
I have an m1 permobil wheelchair. Every now and then, it will instantly stop and flash 7 out of the 10 lights. What is the problem?
The error code suggests a joystick trip.
Give us a call
1800 717 1252
Thanks,
Frank
How do u unlock your permobil wheelchair
I have a electric chair that is flashing 11 times do you know what it could be? Thank you
I am sure this is no longer relevant because you posted so long ago. But if you want to use error codes like flashing eleven times, you can usually find out online what that means. But you have to have the make and model as well, because there is not a universal error code system. It varies from make to maker and model to model.
Just like an auto repair tech needs to know the make, model and year of your car…
Mine got wet and is doing that same error, we are located in Florida, what would you recommend?
Call me 1800 717 1252
I have new batteries on my pronto m41 and the charger is also new but the chair wont turn on. What am I missing.
Probably not much, sometimes the on/off button goes bad after awhile. Did it go gradually or all at once? Call me.
Thanks Frank 1800 717 1252
@@astrosmell I changed the controller. Thanks
Check your joystick and circuit breaker !
I have a q500 mobility chair. It's reading error code inside of yellow triangle and it won't move everything else comes on. I have only one foot and I need my mobility chair j
oystick joystick error 0808 jsm Joystick error and Yellowstone red! Continuously blinking and wheelchair won't move can someone's help me out I need chair very badAnd I am on a fixed income can you help me
Good speaking with you. I hope that if things do not change, you will send the unit in for repair.
Thanks,
Frank
i have a quantom 600 i turn it on and it shuts off then it will move a little bit then shut off the tree never lights all the way up like it always did before help
Louie Mazzeo
Give me a call we can talk details
Thanks,
Frank
1800 717 1252
I appreciate it I have a question if you don't mind I'm buying a chair that's like brand new I'd like a jazzy there's nowhere on it much but the batteries are going down and it's sitting in a really cold environment when we plugged in the charger the other day with the chair turned on the LEDs went back and forth I thought it was a charge indicator and it could be when we turn the chair off it's still charged but the charger got hot because of no fan running I can deal with a fan and I can deal with batteries being bad but chair is not very old but they might be they don't look old I don't know whether to finish paying this chair off or just leave it and let him keep the 150 I paid on the 400 it's like new and I have drove it or I would not have popped on telling him to save it but before the third gets here I need to make a decision whether I need to leave it there because I don't have the Medicaid or the Medicare yet because this thing might be a money pit and it might be okay but whatever it needs I'm going to have to buy out of pocket I think it will charge up if I keep the charger cool off or charge the batteries individually I was just wondering about the charge indicator on the chair itself does it have one? And I know I'm not describing the controller it's just a horn on off joystick and five or six LEDs one red and the rest yellow I think
The literally is not much wear on this chair I can tell that I just wonder if it has a problem and is it worth $400 it's really good shape is from looking at the tires and whatnot I'm just scared of it might have set for a week or two with really low batteries and I was worried about that charger that thing was getting too hot but the fan was not running
Ronnie,
Good speaking with you....
Frank
@@astrosmell thanks for the comeback that was quick
I am not sure if you are serious. But as someone who has bought new and who has bought used, I would never buy a wc that is not 100% working, unless it was super cheap and I was buying it for parts.
Also, when someone says they just put new batteries in it I usually shy away, unless it is priced low enough for me to replace batteries.
Most brands of wc batteries are not worth the money, but they are going to want more money because of the crappy batts they just shelled out for.
Also, they may have just put new batteries in six or seven months ago and never charged them once. If lead acid batteries are not kept charged up, they are damaged by the low level of charge. I would rather buy a chair that works for a price that included needing new batteries so I can put in a set of top quality batteries myself.
I have too much play on the controller stick .is it possible to repair this myself please?
Jenny,
What do you mean by play? Is it too fast? Too slow, what is the problem? What wheelchair do you have? Call if you like.
1800 717 1252
Thanks,
Frank
i have a invacare wheel chair with digital screen. keeps saying left motor fault... please help!!!
Check your motor plug connection. If good, then check the brushes. If brushes are all good check the brake ohms with a multimeter at 20K, it should read between .04 and .06 if it is far out of the range , it could be the brake.
When you turn on the chair it just beeps and a man is on with wrench
Give me a call 1800 717 1252 Thanks, Frank
My mpv4 powers up input the levers to drive and when the joystick is engaged in any direction it doesn't move and a soft momentary hum is audible below. No codes are thrown and after cleaning all connections it remains the same. I at a loss here. Any suggestions?
Call me..
1800 717 1252
كم سعر الجديد نوع سامبا
What if & when it's charging, there are no indicators of anything working, charger is just flashing?? No beeps etc..Motor's & or motor is shot?
call me 1800 717 1252
Thanks,
Frank
Ok so I lost some of the buttons to my joystick
Heather Fraire
Give me a call we’ll get you a keypad.
Thanks,
Frank
1800 717 1252
Up shits Creek without paddle, least that's what it Sounds like to me 🤭🤓😜
Give me your phone on the Viper or Walsab so please I can communicate with you easily and send you pictures of the control
Call me 1800 717 1252
You may write me the international number for your country
I will contact you from the state Libya will use the international code for your country you
Thanks
text 407 443 4495 usa Thanks, Frank
Please your Whatsapp no
Bhai hindi nahi ata ky apko
I have a Dalton scooter and am having
Call me
1800 717 1252