Understanding my bill

As a not-for-profit utility, we charge only enough to cover the costs to maintain our systems. This video explains the terms on your bill for each service, electricity, natural gas, water and wastewater.

[@chordsofgratitude2073]

So, no more separate bill for wastewater, it's all on one bill now??? ❓❓

[@SpringsUtilities]

Hi there! Wastewater charges have always been included in the bill, but it might have appeared differently to you if you were a tenant. If you have any further questions or need clarification, feel free to reach out! - Diana

[@chordsofgratitude2073]

@@SpringsUtilities I meant Storm Water ... sorry for the misunderstanding

[@chordsofgratitude2073]

I can't login to pay my storm water bill, says I no longer have an account

[@SpringsUtilities]

@@chordsofgratitude2073If you are a Colorado Springs Utilities customer and are having difficulties accessing your account, please call 719-448-4800, M-F 8 a.m. - 5 p.m. Mountain time. - Diana