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Onn Wireless Mouse Not Working Troubleshooting Guide

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  • čas přidán 6. 03. 2022
  • In this video I go through some troubleshooting steps you can try if your Onn. 5 button wireless mouse is not working or is not connecting to your laptop or computer. The first step is to try moving the USB Nano Receiver to a different USB port. The second step is to make sure your batteries are installed correctly. The third step is to try brand new batteries. The fourth step is to use the connect button on the bottom of the mouse to try to connect to the wireless Nano receiver. I have other videos on the Onn 5 button wireless mouse that I will link at the end of this video in a playlist, if you are interested and have time please check that playlist out and thanks for watching!
    AFFILIATE DISCLAIMER PLEASE READ:
    The links below are affiliate links. This means I will earn a small commission, at no additional cost to you, if you choose to click the link and make a qualifying purchase. As an Amazon Associate I earn from qualifying purchases.
    Walmart:
    Onn Mouse In This Video At Walmart - goto.walmart.c...
    Amazon:
    AAA Batteries On Amazon - amzn.to/3Y3uWQU
    Basic Safety Equipment - Safety Glasses On Amazon - amzn.to/3IDvbfU
    Basic Safety Equipment - Nitrile Gloves On Amazon - amzn.to/3J6BUAx
    Basic Safety Equipment - N95 Masks On Amazon - amzn.to/41BrTCy
    Basic Safety Equipment - Earplugs On Amazon - amzn.to/3kFfj4u
    Intro/Outro Music: RKVC - Tropical Thunder
    DISCLAIMER PLEASE READ:
    For reasons beyond the control of Todd’s Garage there is no guarantee of the information in this video and/or description. Use of the information in this video and/or description is at your own risk. Todd’s Garage recommends the use of proper safety equipment and taking all safety precautions when working with the tools, items, or other things seen or talked about in this video and/or description. The information in this video and/or description does not guarantee a certain result or warranty of any kind, expressed or implied. Under no circumstances shall Todd’s Garage have any liability or responsibility for any injury, damage, or loss of any kind that may result from the use of the tools, items, information, or other things seen or talked about in this video and/or description. Any Injury, damage, or loss of any kind that may result from the use of the tools, items, information, or other things seen or talked about in this video and/or description is the sole responsibility and liability of the user.

Komentáře • 190

  • @bighairyfrog
    @bighairyfrog Před rokem +14

    The second I clicked on your video, my mouse just started working for no reason. You must have the magic touch! You've earned a new subscriber.

    • @aboshoqi
      @aboshoqi Před 5 měsíci +1

      same 😂😂

    • @mayathestars2650
      @mayathestars2650 Před 3 měsíci

      😂😂😂 mine is only 5 months old( still new) but it stopped working for now reason! I hope the magic comes my way before I go and purchase a new one.

    • @therealbenard3366
      @therealbenard3366 Před 13 dny

      Bro mine did too wtf 😂😂😂😂

  • @diddlypoop
    @diddlypoop Před rokem +11

    tthe solutions are literally:
    "have you made sure its actually in the usb port?"
    "yes."
    "and you're sure the batteries are in?"
    "yes."
    "and you've tried turning it off and back on?"
    "yes."
    "sorry, can't help you."

  • @ritawoodraska8767
    @ritawoodraska8767 Před rokem +10

    Thank you so much! I spent almost an hour trying to get my mouse connected and your last troubleshooting tip finally helped me get connected. I am forever grateful.

  • @kowd4nexl37
    @kowd4nexl37 Před 2 lety +4

    holy crap my mouse did not work this whole day . i got on youtube and searched how to fix it i saw your video we have the same mouse and then i clicked on it. the last step where you take off the usb and wait 10 secs worked for me thanks!

  • @m3t30r_sh0w3r
    @m3t30r_sh0w3r Před rokem +5

    Thank you so much, this was so helpful! I tried all the steps, but unplugging the receiver and waiting ten seconds, plugging it back in and using the mouse got it working!!

    • @mamaadura9831
      @mamaadura9831 Před rokem +1

      You all must be kidding me
      I have tried almost everything and nothing is working, I am very frustrated rn

    • @barrytimothy
      @barrytimothy Před měsícem

      @@mamaadura9831 I tried this 2 times in a row. First time, didn't work. Second, worked!

  • @tonecii
    @tonecii Před rokem +3

    I was just about to give up until I tried the very last step. You are a Godsend my brethren, God bless you!

  • @thebrat67
    @thebrat67 Před rokem +1

    Thank you so much for this video. My mouse is only 1 month old and when I went to use it today, it refused to work so I tried everything I knew to do (new battery, rebooting, connect, etc.) but nothing worked until I found your video. Thanks to your video I am back up and running. :)

  • @theguyyouregoingtoban6709

    Aaaaaaaand i seem to be the only one that didn't get it to work

  • @thuthuaungaung3845
    @thuthuaungaung3845 Před rokem +1

    Thank you so much! when i first got it it wasn't working so i told my dad it also didn't work i tried every video i saw and it didn't work but your last tip got it working! thank you!

  • @jay3622
    @jay3622 Před 3 měsíci

    Thank youuuu! I ve searched and watched many vids but yours has resolved my issue! :)

  • @izzyc.6559
    @izzyc.6559 Před rokem +1

    This video helped me realize I was simply not putting the batteries in the right direction. I had misread the labels and this completely resolved my issues. Thank you! It saved me from throwing it away and buying a new one🤪

  • @sjayepearson3286
    @sjayepearson3286 Před rokem +3

    Thank you for this. Usually I am able to troubleshoot tech issues myself but for some reason, this mouse was literally giving me the run around, thanks again.

  • @grandelovess
    @grandelovess Před rokem +1

    it is still not working for me! my mouse just randomly stopped working. I bought new batteries and still nothing. anymore tips?

  • @preciosa2324
    @preciosa2324 Před rokem

    I thought I had tried every USB port but turns out I didn't. Thanks!

  • @karasic.1017
    @karasic.1017 Před 2 měsíci

    My scroll feature and click feature work, but I can’t move my mouse around my screen. It’s completely unresponsive to movement. Maybe mine is defective?

  • @whatthe639
    @whatthe639 Před měsícem +1

    u helped me lol i felt dumb after watching, almost got a new mouse lol

  • @Spambit2
    @Spambit2 Před měsícem

    This reminded me to check my batteries lol mine just ever so slightly wiggled out of place and randomly started working again lol

  • @CAHOLO
    @CAHOLO Před rokem +1

    Need troubleshooting for an Onn Wireless Rechargeable Gaming mouse. Works fine if plugged in, software says it's 100% charged. But if I unplug the charger, lights all goes off. I reinstalled the driver, and keeps failing on the update. Tried the dongle in all USB ports, no change. Mouse almost a year old.

  • @claudiap.segura1552
    @claudiap.segura1552 Před 2 lety +2

    Don't know which step it was, but it worked -- thank you!

  • @michaelporter7629
    @michaelporter7629 Před rokem

    I have brain damage confirmed.
    One of my batteries was backwards. Thanks for the heads up with that second tip.

  • @ItsCherry504
    @ItsCherry504 Před 3 měsíci

    Thanks I just had to change my batteries 😂 who would have thought!

  • @patriotsangel
    @patriotsangel Před 6 měsíci

    Awesome! you helped me!!! I had to push the connect button next to the nano reciever

  • @danielleladson2536
    @danielleladson2536 Před rokem

    Thank you so much...was on my way to Best Buy! It was your 1st troubleshooting tip. USB switch...Thanks

  • @NAH_ALTZAF69420
    @NAH_ALTZAF69420 Před 3 měsíci

    Hey todd i need help here ive been trying to get this exact mouse to work for about 3 days when you have the cover off and the mouse on i see its blinking green and red or just green and its not moving/connecting anyway you can help me

  • @NotPaws
    @NotPaws Před měsícem

    When you opened the battery compartment i noticed i have the left battery on postive *face palm* lol thank you! 😥🤣👍

  • @lifewithice4462
    @lifewithice4462 Před 3 měsíci

    Thank you so much! My batteries weren’t placed correctly 😅

  • @feliciaghernandez6422
    @feliciaghernandez6422 Před rokem +1

    What should I do if the usb is broke.?

  • @Circa_2nd
    @Circa_2nd Před 3 měsíci

    3:45 that’s what saved my mouse from the trash can and from being thrown across my room.

  • @better_call_saul429
    @better_call_saul429 Před rokem

    thank you for helping me fix this problem with my mouse I almost went a day with a touchpad which I suck at using.

  • @LoggingLineman
    @LoggingLineman Před 7 měsíci

    My keyboard will not connect to the adapter but the keyboard turns on. The mouse connects to the adapter however and I don’t know how to fix it.

  • @TAndRDInSpace
    @TAndRDInSpace Před 7 měsíci

    This didn't work on my nephews mouse. I did not just watch this but also reviewed and followed the PDF instructions. It does not work on my laptop or his. We got the mouse from Wal-Mart. I wonder if it is just defective.

  • @paisynesteppe4312
    @paisynesteppe4312 Před 9 měsíci +1

    mine still did not work

  • @anonymousively
    @anonymousively Před měsícem

    Thank you! 2nd option works!

  • @thejeep1395
    @thejeep1395 Před 7 měsíci

    I've tried 4 different Onn Mice. The mouse wheel starts to slip after a few months, all 4 of them. The shaft connecting the gear to the scrolling isnt thick enough.

  • @VEIDOMONI
    @VEIDOMONI Před 6 měsíci

    thank you so much, I followed your instructions and it worked! awesome keep up the great work

  • @StoicErennn
    @StoicErennn Před 2 měsíci

    thankyou so much brother iam trying from 1 an hour but not working thanks a lot love from india

  • @crxn9964
    @crxn9964 Před rokem

    the first one with the battery flip thank u so much ur the best

  • @Gravyballs2011
    @Gravyballs2011 Před rokem

    My problem is not connection, but the left button will not depress. I've tried cleaning underneath the cover but no success. Any tip on this would be appreciated. Thanks.

  • @Bluueee03
    @Bluueee03 Před 2 lety +1

    Thanks so much! I was getting worried that it wasn't going to work anymore, but the last step was the best one! It's honestly good to put the best step last if you want more watch time.

  • @anthonyjacques8923
    @anthonyjacques8923 Před 4 měsíci

    THANK YOU SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO SO MUCH

  • @3vshoe549
    @3vshoe549 Před 2 lety

    im confused my batteries were double as 1.2v and i took a different double as 1.2v battery and it worked?

  • @KamiyuiOfGL5
    @KamiyuiOfGL5 Před 4 měsíci

    I ended up getting a mostly busted mouse where the red light doesn't come on or something? It registers clicks and the scroll-wheel but I can't move my cursor unfortunately

    • @KamiyuiOfGL5
      @KamiyuiOfGL5 Před 2 měsíci

      Ended up getting another later on that endures the same issues. I'll just save up for a better long-term mouse...

  • @das6708
    @das6708 Před rokem

    Didn't work for me. Bought a new mouse, still doesn't work. Is the dongle?

  • @KamikaziHobbit
    @KamikaziHobbit Před 2 lety +1

    the last step did it for me! apparently it needed to be 2 inches from the dongle while pairing. you get a follow for that fix my friend!\

  • @rushergames9
    @rushergames9 Před 2 lety +2

    thank you so much.. the last step was the best one!!

  • @Wyatt_6695
    @Wyatt_6695 Před 8 měsíci

    Thank you so much you are the best creator thank you thank you thank you

  • @malloryhoopes1421
    @malloryhoopes1421 Před 2 lety +62

    None of that got mine working

  • @glamtrackstar70
    @glamtrackstar70 Před 2 lety +1

    Nice video but mine still isn't working. I even put that nano receiver into my other laptop which then tells me there is a error. It seems that this has happened to a lot of people so I give up. Time to buy another one. It's just that this mouse was connected to some memories. :(

  • @mrcat4
    @mrcat4 Před rokem

    ok so.. i wanna connect the mouse to my ipad.. do you know how?

  • @Shaggy_Brandon
    @Shaggy_Brandon Před rokem

    A year later and your help continues my friend. The last step is the ticket. Repeat if necessary.

  • @ameirmadness8455
    @ameirmadness8455 Před rokem

    thankyou so much i had just gotten this mouse and i thought it was broken

  • @chariotrequim1004
    @chariotrequim1004 Před rokem +1

    thanks man you just got a like and a new subscriber

  • @user-zb3ud2rf3y
    @user-zb3ud2rf3y Před 6 měsíci

    Why my mouse we dont have switch on. What to do next. Pls help me

  • @Noahghbxf
    @Noahghbxf Před 4 měsíci

    The last trick worked for me as well

  • @gamingbrosstreams3130

    none of these steps worked , do you have any more, as these are first steps to try and the same ones I already tried

  • @kathleenhodges5184
    @kathleenhodges5184 Před 5 měsíci

    None of that addressed driver issues or other non obvious remedies. Thanks for the video but those seem to be very superficial remedies and none of them helped my situation. I’m harsh because I’m exasperated that my new mouse won’t work.

  • @michaelhart5070
    @michaelhart5070 Před 9 měsíci +2

    tried all of that and it still didnt work!

  • @jesserustin7956
    @jesserustin7956 Před rokem

    Thanks this really helped a lot I was about to just throw mine away

  • @solomonpachowiak106
    @solomonpachowiak106 Před 2 měsíci

    I found an easier way to fix mine; I placed it in a microwave for 30 seconds, and then went to Walmart and bought a Logitech mouse/keyboard set.

  • @blacklimosmatter2023
    @blacklimosmatter2023 Před rokem

    last solution worked for me. thanks!

  • @martinhinds7060
    @martinhinds7060 Před 11 měsíci

    The thing is that I have a iPad with a wireless keyboard and a same mouse as u but my mouse won’t connect to my iPad

  • @Wacit
    @Wacit Před 3 měsíci

    My wireless dongle mouse is not working I tried to turn on the mouse and try to connect to Bluetooth and my mouse name didn’t appear

  • @Footbool101
    @Footbool101 Před 6 měsíci

    I love you soooo much thank you I was about to buy a new mouse.

  • @Pecausa1279
    @Pecausa1279 Před rokem

    Thanks youuu , you help me a lot to conecct this mouse with my mom :3

  • @Martinrs75
    @Martinrs75 Před 7 měsíci

    Thanks so much! I tried everything!

  • @kanhfsftsaqrn-qp1kq
    @kanhfsftsaqrn-qp1kq Před 2 měsíci

    thank you so much i am 10 yrs and my mouse that i use for fortnite didn't work and i just needed to rearrange my batteries.

  • @secretstar589
    @secretstar589 Před 2 lety

    Omg it actually works Ive been watching so many vids you deserve a new subscriber

  • @chocobawr4263
    @chocobawr4263 Před rokem

    this didnt work, my computer is talking about a driver erroor and im not sure if the usb might be damaged i cant connect to the bluetooth either

  • @herpdederptuber5841
    @herpdederptuber5841 Před 10 měsíci

    Thank you at the end of the video helped

  • @lucygarcia322
    @lucygarcia322 Před 2 lety +2

    Thank u so much it works now!!! Ur a blessing!!!

    • @ToddsGarage
      @ToddsGarage  Před 2 lety +1

      Thank you for watching, I am glad this video helped!

  • @Hellcat22122
    @Hellcat22122 Před 2 lety +1

    It didn’t work sadly for me

  • @user-wu8ih1js8o
    @user-wu8ih1js8o Před rokem

    woop woop, way to go guy!

  • @sirc7586
    @sirc7586 Před 10 měsíci

    mine died but when i try to replace the battery it doesn't work

  • @katrinarossi2443
    @katrinarossi2443 Před rokem

    Haven't used mine in months and it wouldn't connect ..then I realized I was missing the USB adaptor found it immediately 😂

  • @Thetinest_pineapple
    @Thetinest_pineapple Před rokem

    do have more tips that might make it work

  • @rockettcassia
    @rockettcassia Před rokem

    Well I didn’t have the batteries lmao thanks!

  • @user-fk9fi5sm1o
    @user-fk9fi5sm1o Před 10 měsíci

    Thank you so much. It totally worked.

  • @empresszaire2305
    @empresszaire2305 Před rokem

    You my friend is genius!!!! Thank you!!!!

  • @openbookwithdidi
    @openbookwithdidi Před 2 měsíci

    Thank you.

  • @nocreativename
    @nocreativename Před rokem

    What if I dont have a usb port? I have a macbook air!

  • @stacyhelton7111
    @stacyhelton7111 Před 2 lety

    My mouse is dragging and acting erratic - any cure for this?

  • @cathytrull2123
    @cathytrull2123 Před 2 měsíci

    Can’t find that side piece thing

  • @Biggzzz
    @Biggzzz Před rokem

    I'm mailing mine back to the manufacturer with a nice letter attached.

  • @muminikar5895
    @muminikar5895 Před 5 měsíci

    thanks alot man working

  • @Ree_man448
    @Ree_man448 Před 2 lety

    thanks so much I thought I had to get a new mouse!

  • @FHBCK
    @FHBCK Před rokem

    Thanks some much my batteries where placed the wrong way

  • @anoc5511
    @anoc5511 Před rokem

    Wow! What a comlicated technical trouble shooting...Now How to turn on the TV. Please teach us the complicated process of how to pick up the remote and find the power button and then how to press the danm button should we use the index finger or may be use a thumb? and please also teach us how to turn it back off. What would we all do with out your state of the art troubleshooting instruction...:)

  • @gauri_tripathi
    @gauri_tripathi Před 3 měsíci

    Thankyou so much 🙏

  • @Devin-hp8dc
    @Devin-hp8dc Před 2 lety

    i feel so dumb i had the batteries in the wrong side lmao thanks!

  • @collinyounng
    @collinyounng Před 10 měsíci

    Thank you very

  • @bencharlesabdul
    @bencharlesabdul Před rokem

    Thank You soooo much
    I really appreciate it.

  • @theroadrattler6074
    @theroadrattler6074 Před rokem

    Seriously thats your majestic advice? Turn it off and turn it back on? What happens when it says that the device is not recognized? Because that's whats going on with mine, says it doesn't recognize the device... I tried all your tricks and its still unresponsive. The light comes on and remains bright, I try to connect and it dims for a second like its searching then goes back to the bright red. However it refuses to connect...
    So any more bright ideas to try?

  • @addisonakers
    @addisonakers Před rokem

    Tysm my mouse is working now turns out the batteries were in the wrong way

  • @destroyer_king796
    @destroyer_king796 Před 10 měsíci

    thank you so much

  • @DougHinVA
    @DougHinVA Před 13 dny

    I bought a wireless mouse at a local shop and when I changed the AAA pair of batteries it would not come on. I bout a very cheap new WIRED mouse at WalMart and had no problems at all. I will take the two mouses to the local shop and get a refund or another wireless mouse. It is possible the 3 pairs of batteries are OK and the small spring for one of the batteries is broken and not accessible (cheap China build. I will ask the shop owner to verify whether the 2 battery poles are working but I suspect the . spring for one of the batteries is broken or disrupted.

  • @haleyc5464
    @haleyc5464 Před 2 lety

    This worked! Thank you for the help!

  • @chrisgabrys4121
    @chrisgabrys4121 Před 2 lety

    getting really close to the receiver and hitting that connect button was the only thing that worked. I mean I thought it was close before and nothing. It was basically touching the receiver and started working again.

  • @TehDangerSethYT
    @TehDangerSethYT Před měsícem

    Does this work on phone?

  • @user-ou5yw5nw3g
    @user-ou5yw5nw3g Před 2 měsíci

    Thanks alot

  • @user-ty5hr1ml2u
    @user-ty5hr1ml2u Před rokem

    Ty