Why I'll NEVER Stay at the COSMOPOLITAN Hotel in Las Vegas EVER Again 🖕🏼 (RESOLVED)
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- čas přidán 25. 09. 2020
- **PLEASE READ**
So, in this video I shared my first experience at the Cosmo hotel and casino in Las Vegas. Long story short... things didn't go well. My way of expressing myself was through this video.
Fast forward about 6 months later and the Cosmo actually reached out to me to make things right. The vice president personally called me to address the situation and apologize. He not only refunded me and invited me back to stay at their nicest penthouse, but he also informed me that the Cosmo completely updated their security measures in regards to vloggers and content creators in general.
All in all, I chose to leave this video up on CZcams. The Cosmo never asked me to take it down either. They respected me enough to understand the integrity in leaving this video up. BUT, I do want you all to understand that this situation is completely RESOLVED. Thanks for listening ❤️
Cosmo Penthouse video:
• The Cosmopolitan Invit...
#lasvegas #travel #hotels
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🌐 All My Links! (click here👇🏽)
linktr.ee/pompsie
Kudo's to you for standing up for yourself.
Give him his money back
Homie sleeps at his house all the time instead anyway so no big deal then.
THANK YOU for posting this because it makes me feel SO much better that I’m not alone in this happening...
6 years ago I got married in Vegas, and had booked a wraparound terrace suite for a quiet reception with just a few people. We went around taking wedding photos while our guests waited in the room, never going around the casino area, constantly moving, and never got anyone else in the shots.
The very second we got back to our room, and my dad was about to do his toast/speech, there was the same aggressive knock at the door, and 2 security guys in suits (very intimidating and humiliating) kicked everyone out... my grandparents, our parents, and a few other family members all had to witness this, and we ended up wasting hundreds of dollars in food and drinks that no one got to enjoy. We never even got to cut the cake or have a champagne toast on our own wedding night.
I’ve been convinced that it was because we had a friend with a “pro” camera taking our photos... but they didn’t tell us while doing the photos... no, they waited to humiliate us in our room.
We paid almost $1000 for the suite for the night that they tried not to refund. The next morning, I went to reception in my wedding dress CRYING and that’s the only way they gave us our money back... only on the condition that we never write a review or post about it.
I’ve never publicly said any of this until this comment.
🖕🏻 Cosmopolitan Las Vegas.
I’m done staying silent, thanks to you, Pompsie. I cannot believe they’re still doing this to people, 6 years later.
They are despicable, I'm so sorry that happened to you but i'll leave this video and your comment pinned forever ❤️
@@Pompsie I’m so sorry they treated you so terribly too. It’s really unfair and ridiculous, especially in this age of technology 😒 Thanks for the love (and the pinned comment! ❤️)
They owe u an apology, at the minimum..that is outrageous. I've been hassled too, at another property (where I over the years took many friends and family members) and I swear, if that happens again, I won't just let it go, just because someone has big boobs, looks good and plays the slots by themselves doesn't mean they are a call girl.
I just subbed to this CZcams channel after looking through travel videos on CZcams for potentially moving out of Arizona and right here top pinned comment I find Goodbye Light's CAITLIN HERST?! That's amazing, congrats on you guys getting married too! Also, sorry you and Pompsie had to deal with that, I'll never stay there now either.
Surprised you kept silent, I’d post that stuff everywhere, all over the Internet on every review site
I just canceled my reservation at Cosmopolitan Las Vegas
Pompsie: “I’m never going to cosmopolitan ever again!”
*Bellagio liked the video
Bellagio, their competition . . . is probably CRACKING UP ! 😝💀😀
I'm booking @bellagio instead now...The Cosmopolitan is completely out of line
MGM just bought Cosmo. MGM also owns Bellagio.
The apology is completely PR driven; I appreciate that you didn't take this down; I've run a restaurant website for a decade and often get "apologies" after they figure out that their bad behavior was being conveyed to 60K readers. It's the reason that we do reviews anonymously; you can call in advance and get permission, but then you get special treatment and your followers don't get a true view of the experience a regular person would get. It's why newspaper reviews are worthless; the places all know who they are in advance so the entire experience is staged.
why didn't the ladies at the front tell you the camera wasn't aloud in the rooms, instead of just saying not to film the employees 🤦🏾♂️
Exactly ☝🏼☝🏼☝🏼☝🏼☝🏼😫🥲🥲🥲🥲
2 rite they shud ave done must ave bin time off month
Right.
Sadly, most of the front desk agents don't know their own rules.
Security won't do anything other than enter that info into a database for trespasses. I bet they didn't tell you that you are trespassed from the sister properties too.
When/if the email is read your trespass will be lifted.
Just wanted to get his money
Canceled my stay at cosmo because of this video! Now staying at the Venetian for 4 nights. Cheers brother 🍻
Yeah venetians way better anyways
He's lying.
@@rvw3022 what’s he lying about?
@@cherylsadventures1234 Your post was ok but you let yourself down with your last sentence - you now come across as jealous.
If your so intresting why don't you set up your own channel?
@@mrfrisky2997 I do have my own channel. DUUUUUUU!!!! Cheryl's Adventures & Slots.
My friends and I just canceled 3 nights because of this. Thank you
No you didn’t.
Nah you guys couldn’t afford it
Are you a vlogger?
Cause if not then you have nothing to worry about
I'm definitely no longer interested in staying there.
@@edyedith why lol are you a vlogger
He only had problems because of his equipment
They knew you had the camera while waiting in line to check-in, yet they let you check-in and then threw you out when you got to the room. They could and should have told you professional cameras weren't allowed in the room when she approached you at check-in. The way the Cosmpolitan's handled this situation was beyond horrible.
If they stopped before checking in, then they can't say "sorry no refunds". I agree.
Yep. Sue them.
I agree! They just wanted the financial transaction to go down first b4 they booted him how disgraceful. Even with their apologies I still won't ever stay there. Venetian it is for me!
canceled my 5 night suite specifically because of this... Wynn here we go.
Wynn sooooo much better anyway. I only stay at the Wynn and Encore! Have fun on your trip!
Weinstein's joint is better anyway
@@bronx26time Wynn is a bit far out?
@@bostonlincolnshire8745 In terms of distance from the cosmo? It’s just down the strip.
👍👍
COSMOPOLITAN Sounds like a HOTEL TO AVOID and I never saw such a rule on their reservation information or terms of contract. I think their security staff went overboard!
Here’s what I shared on Yelp:
My company sends anywhere from 2-3K people on a biennial convention to Las Vegas. Our events are at Bally’s but we’ve been looking for a more modern, fun experience. We settled pretty firm on the Cosmopolitan two years ago. Seeing how your goons assaulted a popular CZcams vlogger (Pompsie) for the horrendous crime of having a camera that cost more than the goon’s salary, we’ll go ahead and pass on booking a test stay, much less a convention.
Their excuse was they didn’t want anyone filming ‘adult entertainment’ in their rooms. So your ‘security’ is great at shoving aside a guest to storm his room but not at identifying human trafficking? Get new security.
As if you make any of the decisions in your company. LMAO
Sure
@@jmart1393 he’s actually the guy that books the stays.. :/
I also had a horrible experience in the Cosmo. I had a late check in and went straight to bed. First thing the next morning, i went to grab some breakfast and let the staff clean the room. Upon my return i was advised that a $500 cleaning fee would be applied. Confused i went to speak with management and was showed a photo taken on my balcony of a (unsmoked) joint laying on the patio furniture. I explained to management that I had checked in late the night before and more importantly I don't smoke. It was obvious the staff neglected to fully inspect/clean my room fron a prior guess. During this conversation downstairs, security found their way into my room to search through my belongings (nothing was found) without my permission. After showing management my Gov credentials and a lengthy argument of filing a suit, i was credited back the $500 cleaning fee then asked to leave. May i remind nothing had to cleaned because nothing was smoked. Ill never step foot in this hotel again!
That sounds like a law suit anyhow
I am french
Smoking to balcon ok or no ok
Sorry for my english
Bruno from Paris
@@brunomartin6522 not ok
@@MrDbiker004 thank you
I don't blame you one bit.
You should talk to Las Vegas attorney Robert Nersesian; he specializes in suing casinos for wrongful trespass cases.
Sounds like alot of hassle for potentially a small payout...
Security assaulted you there is money.
Agreed. Sue them for your reasonable loss and attorney fees.
@@jameslucero9547 I don't see how security assaulted him if they just asked him to hand over his equipment or leave the property. He decided not to hand over his equipment so they had the right to escort him out after explaining to him the rules they had in place. I hardly doubt security even put a hand on him while escorting him out.
LOL. I'm pretty certain even this LV attorney Robert Nersesian already knows that there is no case and all properties has their own legal rules already well in place, and any person staying at the property immediately agrees to the rules at signing in at the check in, break the rules or not follow them then a guest is probably not entitled to any refund either. Thus there is no lawsuit.
as a local, I will remind everyone not to stay at the cosmopolitan 🙉🤭
Only a government entity can “confiscate” your property and even then it takes a court order. Those kinds of tactics used and allowed by the hotel is shameful. I would rather stay at a hotel where they don’t try to violate my civil rights.
Yes!!
Ha Ha! A court order? All they need is probable cause to take your shit in the real world! This is america bro
and even then they have to posess a warrant that meets the prerequsits of the 4th Amendment to the Constitution.
Also - he cannot enter the hotel room because he is searching for video equipment. You rented a hotel room - you have similar rights as if it was a residence.
That's not how it works..the cops will Always take the side of the casino and the gaming board is a joke that will also Always side with the casino
Just call your bank and make a claim on the charge; they’ll side with you most likely and give a full refund
I will, thanks man 🙏🏼
_Totally dispute the charge. Bottom line, the consumer has every right when they pay for a service with their bank card / credit card. As an afterthought, contact the General Manager(and yes speak your honest mind)._
EMC is right on target.
@RickReviews he definitely was profiled for his looks. And that is freaking SAD. Funny kinda and sad too. Definitely dispute the charges
EMC is totally correct. I work for a bank. You are protected under Regulation E. Dispute the charge and you will get your funds back. Sorry this happened to you!
This video is going to cost Cosmo thousands of $$$.
Well unless it’s millions. They won’t care about thousands.
It won't cost them anything lol. It's a rule for the Cosmo now. No recording at all allowed . It will end up making them money . Think of all the rich ppl who will welcome the fact they can go there and do whatever they want without the worry of being caught on camera cheating on their wives or whatever .
@Dracula Tepes easy there rain men...
Thousands of dollars is what the casino makes every 10 minutes! 😂🤣
@Dracula Tepes You cant even count your toes behave yourself
Thanks for sharing what happened. It must have been a scarey situation. Next time I book a Vegas trip I will definitely cross them off any list. Keep your spirits up and don't let those disrespectful people stop what you're doing.
Your story telling skills are incredible, artistically & communication wise & the fact that you maintained your composure. Sorry to hear about your negative experience, and how The Cosmopolitan poorly handled the situation, but happy to hear you've come to a resolution with The Cosmopolitan after all. Very informative and respectful video. I understand their concern regarding that "industry", but what if people are travelling for work, staying in Las Vegas, and they're a professional photographer on a work assignment or a local vlogger that has nothing to do with that "industry" or just a regular tourist who has a passionate photography hobby, so they will have all their professional photograph equipment with them or even with the camera technology that is continuously improving, the average person is more technically advanced than ever before, I think they need to find an appropriate, reasonable solution.
Keeping your $10k worth of camera equipment over a $200 room...
Wise choice 👍🏼
When someone sticks a gun at me is when I’ll hand my camera equipment over 😂😅
@@Pompsie bro I've seen your type stop lying. Can't film in those places and you made it a problem. Black men do the same thing and then call racism. Own up to your problems instead of passing blame.
@@rvw3022 what? Just what?
@@rvw3022 Go back to sleep for another 100 years. The world doesn't need your douchebaggery.
Why would anyone need or bring in $10k worth of camera equipment? Something is off or missing in this entire story I think.
I had a 2 night One Bedroom terrace reservation, and I cancelled it due to this video. I don’t need myself and my significant other to be dealing with a staff that treats their guest like criminals for simply recording their point of view. Pompsie this was a video I was looking forward to and was shocked when I heard your words on the subject. I will be taking my business somewhere else. Thank you for keeping it real and using no filler, you tell it how it is and I respect that 😌
Thank you so much Oscar! I really appreciate the support ✌🏼🙏🏼 and for sure there are so many great places in Vegas who deserve the business much more.
Umm if you’re not using professional recording cameras then you are going to be ok! Just came back from an amazing stay at The Cosmo Chelsea Penthouse and a terrace suite. Super fun times and The casino is always full of a younger crowd!
they would be peeing, i mean peeking in on "you and your wife" and sell it to overseas claiming that you were perverts. trust your instincts and spread the word.
@@AKhan.28 as a gaming employee in Vegas, this story is missing some major details. Whether he got guests on camera he shouldn’t have, or was raising red flags for filming sensitive areas, or some other behavior. They don’t throw people out for film equipment, ever. Never seen it at any hotel for over 20 years. Even during AVN convention. Just sayin. Cosmo is awesome, and they tolerate more than most places.
@@truthseeker8123 Thanks for the clarification. And yes I've stayed at Cosmo many times and it has always been a fantastic time and the employees are great!
Thank you! We will never book or recommend the Cosmopolitan because of this video. Thank you Pompsie! ❤️
I can guarantee I will never stay here the rest of my life because of this video.
I just cancelled my week stay there. This is wrong
Cancelled my stay, as well removed from our conference list.
Conference list for your company that you always day dream about? Nice
You may want to rethink your decision. The cosmopolitan is the best hotel in Vegas. If you book a conference near you will be the hero of your company I absolutely guarantee it
@@edgagnon7808 hero of your company that you day dream about? Nice.
@@kokake You sound jealous that you've never been invited to a conference. Of course that would mean you'd need a job first and it's pretty evident you don't have one... so, ya.
@@pepethepatriot7524 I'm so jealous
I’m so happy I seen this, I am canceling the two rooms for June. My pick was the Venetian anyway!!
I used to work for the Las Vegas Sands (Venetian parent company). They appreciate all guests and are an awesome company.
Pompsie this is why we watch this channel for the honest feedback! My husband and I are planning a trip to Vegas (our first time) and this is an experience we can do without. We'll keep looking at your other reviews to choose. Keep up the good work.
I will NEVER stay there regardless of the apology 6 months later. A member of senior executive management should have called you within 48 hours. A refund is not even optional.
@@gwendolynqtl9732 - Congrats???
Thanks bro…I’m definitely staying there
I just canceled my vacation at the Cosmo - going to stay at the Wynn instead. Keep up the good work! Screw the Cosmo.
Stay at motel 6
THANK YOU for sharing and having the integrity to do give us an update but keeping this video up. It's important for the MANY who travel to know what to expect. Always enjoy your HONEST reviews, thank you
I’m so sorry this happened to you and others. I just cancelled my reservation for June here. You guys should have never taken it that far,he wasn’t filming your employees he was filming his self and his perspective , if you look him up, his job is a vlogger. Stay strong,we have your back.
Hi Gabrielle
I just emailed them in your behalf. I posted this video on their Facebook page as well.
Yeah that will help him be welcomed back and help lift ban off him. LOL
Wow!!
Awesome
snitches get stiches
@@WrestlingErnestHemingway Well ... it helped him.
This is awesome! Cosmo being held accountable. I heard you say in a recent video that the president of Cosmo called and apologized to you later, likely after losing $$ because of this video. You should reply with one sentence: THIS VIDEO WILL NOT BE DELETED AT THIS TIME.
YYESSSS! 👌🏾♦️
Feed them the same shyt that was given! 👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Thank you For this. I wanted to stay there and NOW I WILL NOT!!!!!!!! The Disrespect to a Patron/Guest is inexcusable!!!
Just cancelled my reservation, thanks for the heads up. I’m traveling from a distance with my camera gear. I’m on to your next video to see what hotel I’ll be choosing. Thanks for reviewing the hotels out there it really does help.
You should see how they treat their employees its far worse i know I am one
Tell us?
That’s insight worth hearing.
And here I am....... wanting to work for them
Security runs it like its military they look for reasons to fire you , and when your probation is up theyll look for stuff just to know have to pay you the full pay and hire someone else .. this casino is ran by evil ppl ..
Im happy i dont work there anymore , the place was nice and all , but underneath the glitz and glammor is a real stink of bad emotional intelligence and corporatism..
That helped to change my mind. It is back to the Venetian for me.
Great choice
Center strip, better location, anyway.
Thank you for posting this. I recently found your vlogs and have come to trust your them. You seem like a cool guy too. I wasn't sure about that at first, but you grew on me the more I watched. Keep up the good work. I had a horror story at a different Las Vegas casino several years ago and just have not been back. I'm getting ready to visit your city again and will be depending on folks like you to help make good decisions. I certainly will not be staying at the Cosmopolitan.
I have been reading about how poor treatment of customers at some Atlantic City casinos hurt the entire city as an entertainment venue. I am wondering if the Chamber of Commerce is taking note of these bad actors before they seriously hurt Las Vegas' reputation.
The only reason they compensated you was because you exposed what they did and your video blew up. Glad you made this and called them out, they definitely have gotten away with alot of shit and ruined many people's experiences and wasted their time and money. I've binged a bunch of your videos and decided to book a stay in the Venetian for next year! Keep up the quality content!
They’ve been like this for years. I was planning to get married to my wife there, went through all the tours, and even put down a deposit. But between the time I had placed my deposit and the date of the wedding, they had changed their pricing, increasing our wedding by several thousand dollars. We ended up cancelling. Obviously didn’t get our deposit back, but still saved money and had a much better time at another resort on the strip.
We then tried to get our wedding party into the nightclub. I had emails coming from several different people saying we would get our wedding party on the guest list, up to 20 people. We were going a couple of nights before the wedding, so 20 guests was perfect. When we arrived, there was no name and they were extremely rude and almost hostile. We eventually got in, but not before my fiancé (now wife) started to break down.
Haven’t been back since, and nothing would ever attract me to stay there again. Even as an event planner who will be moving my business to vegas soon, I will be recommending other locations.
Thanks for sharing your experience.
That's really Sad! I walked through their casino on my birthday with four others and the stares their employees gave us made us leave ASAP without playing one slot it was around the time they had not been open long it was new SMH I've been in Vegas for 20 yrs now and I will NEVER step a toe in there again 💯👎🏿 they are very RACIST 😩😡 What people that don't Live here don't get to see all the time is that this place definitely has a grey cloud over the whole city and it's PLENTY of RUDENESS HERE 💯
Whaaat!? They scolded me for filming in the lobby, too. Never anything this extreme! That's disappointing to learn they handled it like that, as they've been favorite hotel in Vegas.
Hes lying. I'm sure he was being a dick to them.
I doubt it. They got all over a friend of mine for taking a picture with the high heel statue on the second floor.
I guess it's not ok to be tourist in Vegas anymore? Jeez🙄
Security was prob didn’t wanna try and stiff arm someone your size my guy
I was there with my wife back in June. Took pictures when we were checking in right at the same lobby he was. Didn't have a single issue.
I live in LV and feel locals are treated terribly. Greatly appreciate you vids and insights. Thank you for your posts. Don’t stop!! 💪🏻🥰😎
I'm watching this video 2 years after the fact but I'm still not going anywhere near the Cosmo. I could feel your trauma, no apology can wipe that away. I'm sorry you experienced that unwarranted treatment. I watch you because your content is real and I want the truth. I'm planning a small trip to gamble, eat some great food and to scout out a location for a BIG family reunion. I thought I had settled on the Cosmo but Honey.....back to the drawing board. Thank you for the heads up.
Was going to stay at Cosmo this summer. After this I am staying at the Venetian Casino.
The mob would have never treated a hotel guest like that.
All the old timers who live in Vegas swear that the place was so much better when the mob ran it. The current casinos will take every last penny from a family man, an old timer told me that back in the day when they saw a family man losing all his money they would cut him off, give him a plane ticket and tell him to don't ever fcking come back to Vegas and lose his family's money.
You are right, they would have just sent up Sharon Stone to your room to ''smooth things over''.
100% true!
The mob would have sent the girls to him.
Vegas was better when it was run by the mob.
NEVER DELETE THIS VIDEO. While Cosmopolitan looks like a nice property, what I've read AND HEARD from folks (to include friends who have visited) tells me that this isn't the property for me to spend money on.
I'm happy to hear that you got a nice room months after, but that's not enough for me to go there. I would need assurances that service and policies have changed there. I don't want to think that I'm bringing pro equipment for UNLV and Pro Sporting events, just to be trespassed.
Wow just wow! I'm coming from the video of another vlogger who was discriminated at cosmo and saw the comments about this happening to you too. I've been wanting to stay at Cosmo but I sure in hell won't anymore. I'm so sorry this happened to you.
Wow, I was planning to spend my birthday there....going to cancel my reservations. I despise any place of business that treats people that way. Thanks for the heads up!
Never staying at the Cosmopolitan again.
Everyone leave a Bad Review on the Cosmopolitan!!!
damn...im staying at cosmo in a couple weeksn:) it's all good if you just book a penthouse
Stupid reason
@@ashleymitts i'm just kidding, but honestly i've never had a problem there although we only book suites and penthouses
I had booked the first week of June, glad I watched your review. Not sure where we're staying as of now, but perusing your videos for ideas.
Really happy it worked out for you. Safe Vlogging!
wow what bs. not refunding your $200 is just insane to me
Didn’t even pretend to care either.
@@Pompsie pride is strong in some people..but not always the good kind 😔
Call your credit card company, or chalk it up as a loss. I feel you about worrying for your safety. Thats PTSD.
Everyone leave a Bad Review on the Cosmopolitan!!!
Glad I saw this. I'm going to cancel my reservation.
You are still so chill about all of these. I’m never going to stay in cosmo. Thank you.
So glad I saw this video! Was planning on staying at the Cosmopolitan on my upcoming trip to Vegas, not anymore! Will stay somewhere else! Thank you!
My husband and I stayed there in October we had to change rooms twice because of uncleanliness we’ll never stay there again that place has gone downhill
I WILL NEVER STAY THERE AFTER WATCHING THIS
Also, check out the pinned comment at the top of the page.
I am so sorry this happened to you. I really appreciate your hard work and effort in showing all of us the Vegas Hotels. Please don't let this diacourage you. You do excellent work. I will keep following your Vlogs, and I WILL NOT EVER stay at Cosmo. Period!!
New subscriber. Thanks for keeping this video up for all to see. Lots of good information in the video and the comments. It is a bit sad in a way though. I won’t think of the Cosmo the same way anymore.
I live in Los Angeles, and visit Vegas often. I have planned to stay at the Cosmo, but will NOT stay there after hearing how they treated you. If everyone LIKES this video it will push it to the top and get the word out to others who are planning to stay there.
I stay at Cosmo every month from LA I would say I stay on average 40-50 nights a year. Not gonna stay there anymore as I also see some other issues with it. I spend at least 20k a year gambling a year....I get my rooms comped but they still gonna miss out on $20k a year from this. Hope Cosmo sees this and reaches out to you to help you out.
HEY YOU NEED TO START REPOSTING TO YOUR CHANNEL :-)
@@RoadTrippingFrank who?
Hey can I hang out with you next time you come to Vegas ☺️
I was wondering at first why you’d leave it up if it was resolved… halfway through now I see why this absolutely needs to stay up, and mad respect to you for not only getting to vlog and stay in their 15k room but finding a way where you can leave this up. This isn’t one bad staff member, this is the entire staff treating you like a criminal because you had a camera… 🤯💀
Well made Video man,
Story Well Explained,
The story was so well Elaborated , this video was great man!
Keep it 100 out here man
Thats great😂😂
OMG I am in utter disbelief... Looks like I will not be staying here in October.
Thanks Travel Ruby! See you in October at Circa 😉
I was going to .. but opted not to now/ changed my reservation.
Me too!
@travel ruby thank you for standing up for what’s right. I follow you and I love your style! This decision is consistent with what I already know about you 💕💕
They just lost our business.
I am so sorry this happened 😢to you. You did this video with class and respect the end screen tho LMAO 🤣
Hey Pompsie just discovered you... I just got back from LAS and stayed at MGM Grand - was not altogether impressed although the restaurants were awesome... I think you're very cool, and I love love love your Siamese!
Canceled my stay at the Cosmo for New Years because of this video. Stayed at the Palazzo instead. Thanks Pomp!
You upgraded anyway. Palazzo staff and. On site is much nicer. Old school owner.
Wow do I have a story about the palazzo. Not much better at all.
The Palazzo is badass! The Cosmo struck me as pretentious. I like the classic style hotels more.
I stayed there about 2 years ago. Awful service . Will never stay there again and I’m 72.
they have a SMALL casino. buffet is overpriced. full of pomp.
@@rexlv2011 ironically the cosmopolitan has been operating at loss for years. It’s too overpriced for locals and younger tourists and it’s too “trendy” for high rollers.
It's for a trendy younger crowd. ✌🇺🇸
@@bm373 if its for a trendy younger crowd you would think they would understand the demographics that they wish to SERVE .. vloging is a big thing in this culture , theyre all prideful scum ..
@@cristianorozco6226 A very small percentage of visitors blog, its free advertising, but its their casino. Im all for visitors not using cameras in the hotel and casino. ✌🇺🇸
I’m so sorry you went through that I don’t think it’s the cosmo as a whole but people not wanting to do their job the right way this could have been easily resolved and shouldn’t have taken 6 months to come to this conclusion. Love your video I hope you go back and give them another shot I’m really curious about all they have to offer.
Pft, i’m about to go to vegas in sept, thanks for this info! Be blessed and protected pompsie!
So if you're going to Las Vegas for a Camera & Production convention, Don't stay at the Cosmo. Got it.
Right?? Guess all CES attendees need to steer clear for sure!
@@FlyLikeDove #NAB don’t think about staying here if you attending the broadcast convention
Wow, I am in shock. We always stay at the Cosmo as it’s become one of our favorite things about Vegas. Cancelling our New Years week-stay there, we will happily book elsewhere!
Much respect to you for making this video Pompsie!
Noted🥺
Sorry this happened to you, my husband booked our anniversary suite at Circa because of you! Thanks buddy hold ya head your so talented!!👑🎉🎉
Hi TBaby Cute1
Hoping you looked into getting an attorney to assist you with this situation. Keep us posted.
Attorney will cost him more than $200. Glad you found out early in the evening. Instead of later on when they are cranky. Lol.
@@loriemmert2101 lol. That’s Funny!
Against a corporations funding that s a loosing battle.
I just started watching your videos and love them. I am so sorry this happened to you. I have had bad experiences there. I will never go back there after watching this. You have a respectful, understanding and wonderful attitude.
My spouse and I went to the Cosmo for a concert. Once the concert was over we were tired and wanted to wait for the crowd to thin out, so we just stood against a wall patiently waiting. One of the security gals in that area started barking at us telling us to leave. No desire to return to Cosmo after that.
As soon as you said porn I knew that’s why they had that policy. A lot of porn is filmed in hotels rooms.
You know, it's kind of funny you tell this story. I am an independent filmmaker and a few years ago I went to Louisville to promote at a convention at the Hyatt and we checked in and everything went fine. I had stayed there before and it had been great and we went back to the car and I had a cooler and we brought beer. We were going to the elevator and this security guard comes at us, I never got his name, but he was like a Bond villain, had a heavy European accent, we just called him Sven, but he literally, in the middle of the lobby, like a parent talking to a naughty child at the store, starts freaking out about how we can't bring alcohol to our room. It wasn't allowed. I was like "What?" He doesn't really answer, he just starts yelling about how he was going to kick us out for bringing beer in and this and that and I try to explain I was there less than eight months ago and no one said something like that, he claimed it was a city ordinance. He made us leave the cooler with him and walked us to our car with it, threatening us again. I went to the room, sat for a moment, blew up, and called their corporate office demanding the CEO. I made such a stink that I got someone in his office and blew up about the entire situation. I explained what happened, I explained how angry I was and how uncomfortable I was and how ridiculous that was. They were just as confused as I was, asked me to hold, called the hotel manager, explained the situation, but management told them the same thing, it was a city ordinance, they even claimed there were signs. In the end, management agreed it was not handled properly and I got a ton of credit because I told them I wanted to leave and a refund, but they told me this would be handled and to go see the manager. So I was better after that. So we decide to go down and as the elevator goes down, it stops on a floor and the door opens, and there is Sven and the hotel manager I was going to see. Our eyes locked and he hesitated to come on. I gave him a sarcastic evil grin. Me and my associates were trying not to laugh, it was a very quiet and uncomfortable ride down. I went to the desk and asked for the manager and she came to me, gave us I want to say like $200 in credit, and apologized profusely. We stayed the weekend for the convention, really, everywhere else was sold out anyway, and every time we saw Sven, he'd walk away from us. They ended up posting signs that were literally like 6X8 and taped them to wet floor cones, like anyone would see them. I did confirm that their ordinance story was BS as no other hotel had heard such a thing, it was most likely to force people to buy from them. I have gone back to Louisville several more times and never stayed at the Hyatt again and in all my later visits I have brought coolers into every room and always confirming it is OK.
thank you all for watching and continuing to support me and the channel ❤️
Also, this is the email of the “vp of surveillance/security” at Cosmo (the only contact they provided me) if you wish to email them and try to stick up for me 🙏🏼
david.logue@cosmopolitanlasvegas.com
You must have that adult film director LOOK 😂. I shared this video on Cosmo's Twitter. They best fix this BS. Hope you hear back from them. Let us know if you DO. They are under fire being the best place to catch a case of Covid in Vegas. And apparently the best place to shoot an adult film
Sorry to hear about it.
Cosmopolitan hotel should feel ashamed of what they did to you!. Since we watch your videos we know your style of sharing and promoting people coming to Vegas. WON’T enter this hotel!!
Wish you All the best.!
@thegaygaymerchannel that is judging someone by how they look. You cannot profile people like that. Clearly he wasnt filming an adult movie. They should have given him the opportunity to take the cameras home or off property. Security & Management handled this very poorly is the bottom line and I expect more from Cosmopolitan than a open and shut case without reviewing the facts. Have a super weekend
Peace all ✌♥️🎰🎲🎲
@@casinoBALTIMORE1 I wish that were true but totally disagree. They will still happily escort a diamond status player w 20 bags up to their room and not check what's in there. That upsets me they haven't got better about checks w high rollers. Ya that bugs me I have never heard of a security check once since Oct 1 for that type of issue. And their should be. That's a whole different story to chat about. Have a super weekend
Peace all
✌♥️🎰🎲🎲
Post that email they sent , if they get a ton of emails bitching about how they wronged you that might help get your money back.
Omg 😳 that’s so F’ed up I’m so so sorry for that bullshit that they put u there , I will never stay their ever that’s horrible and didn’t even give u ur money back . Thank you 🙏 I’m glad you shared ur experience.
Thanks for this video! I don't want to be on Instagram in the lobby and end up getting bullied by security. You just helped me make my decision. Just booked at the MGM. Thank you!!!
I’m planing a trip in December 👌🏾I guess cosmopolitan is off my list 🛑 ❌🚫⛔️be careful how you treat ppl 😡🤬
the only plus they have a nice hookers, if you are single. if you see one you might trip. wow! walking in together from the garage and hanging out alone at the bars there.
OMG, this is a great video. We are Vegas locals and we have been to the Cosmo countless times. More than once have I been approached by really rude security for taking pictures or videos clips with my PHONE. And I certainly wasn't in the casino area because I don't gamble. One of the security guys came out of nowhere and got up in my face to ask "what I was doing". I'm a 5'7'' GIRL. It scared me. I freaking hate Cosmo security, they are so rude. I get it if you don't want people filming naughty videos in rooms, but the majority of people are there as tourists or normal people trying to make memories and enjoy themselves, and they want to have pictures & videos of their experience. Ridiculous.
I photographed different areas at Cosmo with my cell phone on the main and upper level with no problem, I'm pretty sure "tourist" was written all over my head!
I think you are a very positive person for all the hotels and don't deserve that kind of attitude from nobody...you love what you do like nobody that i know...keeping going...we really appreciate...
Thanks for the blog! You used some samples that were on Remy Ma's Shether
Thanks for the video. I’ll never stay at the Cosmepolitan.
Me too!
Same
i will only sneek in to take pictures. i have done it many times there. they are on guard now. you got a quick glance of global power that globalists want for america. they are in the wrong place.
Amen
Whatever happened to customer service and satisfaction I'd fight for refund Darcy Spears consumer advocate channel 13 news...
I am a veteran hotel manager here in Vegas (not from Cosmo) and I knew instantly when you said they mentioned professional video equipment that it was because of people using their hotel rooms to shoot porn. That does happen and is a major issue. However that is NOT an excuse for their treatment of you. No place I have ever worked would have acted like this - everyplace I have worked welcomes travel vloggers. I'm sorry this happened.
Thanks Walter I really appreciate it 🙏🏼
SEXUALLY HARASSMENT
SEXUAL DISCRIMINATION
I'm sad that this happened to you. I'm glad that you didn't take this down. I was planning to switch to Cosmopolitan to play but after hearing what happened to you, I changed my mind. Even though it was resolved after many months, this leaves a bad taste in my mouth. One thing I don't forget and forgive is being humiliated by stupid employees. I can see that this really bothered and hurt you. I will notify my friends not to gamble in Cosmopolitan. This casino doesn't understand that they need us more than we need them.
Yeah Cosmo is on my Never Ever List for life now
Cosmo is one of the nicest casinos/hotels on the strip. I was going to skip the free room at Aria, and shell out the money for a few nights there on the trip my girl, and I are taking in November. Looks like I'll be calling my host at Aria back. I can't give my money to people who refuse to be a little understanding, and reasonable when enforcing their rules
Was literally about to book three nights at the cosmo ...have been eyeballing it for years and was ready to fork out the cash. Not anymore
As a local bro I love the cosmo, I primarily play there. It is a great fun place but dude what they did to you made me think twice about going there that often. I’m a filmmaker, New Yorker that moved to Vegas and I love it here. It’s my home and hearing things like this is just so disappointing. Thanks for the video bro, new sub.
Wow. Glad I saw this. Was planning on booking here this year. Not anymore.
Sorry to hear this happened to you. I know it has you shaken up but stay in good spirits and don’t let it get you down. I stayed there recently and had camera equipment with me but I didn’t use my pro camera in the casino/lobby. I think you unfortunately just got singled out and they handled it poorly. Maybe take a break from the casino vlogs for a bit and focus on other subjects just to cleanse your palate. You have such a great style and personality I think you would do well with any subject. Thanks again for the great vlogs! Sending positive vibes!
Lmfao they can ask you to not film them or the Gaming Floor. They cant ask you to not film in your own damned room.
Exactly
@@Pompsie well depends on subject matter of filming lol. They discourage modeling and adult filming in their establishments but it does happen.
They can ask all they want. You can film whatever you want. You can't however use a person's image for profit. You need releases for that. But possession of a camera can't be dictated. They actually legally can't do anything to do.
Actually they can. It’s private property and they can make any rule they want to. There is no legal right to possess recording equipment on private property believe it or not
@@aprilcory3815 there are things that it is illegal to film anywhere.
I'm glad things turned around for you as shown in your updated video. When the first video came on, in my head I thought that they didn't want people with camera equipment because they were probably going to film porn, and yep, I was right. Thank you for the videos and hope that one day soon, a fun trip to Vegas may be in my future.
Chose to stay somewhere else now when staying, and have shared this with all my friends and family. It’s a shame since it’s a Marriott linked property and I’m sure they don’t want bad PR like this.