📣ANNOUNCEMENT: We are going LIVE from a BRAND NEW Cruise Line for us this Saturday!! 🥳 Be sure you’re Subscribed & Notification 🔔 is marked “ALL” to join the Fun THIS Saturday! 🐙
I'm a 68 year old truckdriver from Canada. First time viewing a JJ Cruise entry. I found you both pleasant and knowledgeable in your presentation. Much more than some of the more mainstream vloggers. I've no doubt your numbers will continue to grow. As for the woman in this particular scenario, some people can't be fixed as they don't see themselves as needing to be fixed. Of course you already know that. Best of luck guys.
Suite, high royalty status or not, there is NEVER a reason to treat anyone poorly like that! And I will never understand how people can treat the crew so badly when they are all working so hard to make our cruise the best possible. Just BE KIND!!! 💖
I totally agree with you. I was raised to adhere to the "golden rule ", treat others as you would have them treat you. I think it's always a good rule of thumb.
I was actually racially profiled when walking into a Loyalty Lounge. The woman asked me if I knew where I was and if I belonged there. I just kind of ignored her and enjoyed my time there until my wife showed up and we departed for the Theater. The entire time I could see her staring our way. Later we found out that we were actually at a higher loyalty level than she was. Ha!
We just got off a cruise every one but us were on the phone.we just proposely unplugged for . .their were people that complained about everything. We don't care .we aways change subject .one time my husband left the table for a minute and I told the coplainer. My husband has a heart condition and can't be stressed. She I Stanly stopped complaining and started to talk about heart issues.my husband asked me later .do you think she guessed about my heart issue because of me not eating salt. I said I guess lol
Sorry to hear this happened to you!We’ve gotten this too, but for age reasons. They couldn’t believe we could have this high of loyalty status with being as young as we were. 😅
Never understood why ppl go on vacation just to complain wow......one thing I'll never do is treat a person poorly who is handling my food or any person for that matter! Glad yall handled this with grace and class!
It's most amazing what the crew has to endure via "entitled" cruisers. Kudos to all of them who handle these situations week after week. I do believe the "ice" demand is like nothing ever witnessed before. Like you, all I could do was to laugh at the end of your video about the lady pulling out her cell phone! Priceless. Great report!
Just got off the Odyssey and had an entitled woman at the Schooner Bar going off on a bar tender because another bartender waited on people out of order and she should have been given a refill of ice before other people because she was first and a higher class! He thought she was kidding and he laughed and she screamed at him that it wasn’t a joke!!! It’s so sad how people earn their way to the top and then think they are better than others!
I used to work in the Loyalty department for a cruise line, and your story is completely believable. Don't get me wrong some of the guests that I talked to were some of the nicest people, but every so often I would get a guest that had completely unbelievable requests that they demanded I fulfill. As an example I had one couple call in because they wanted a different stateroom, which is normally a standard request and easily accommodated. The problem came in the fact that they didn't want just any stateroom they wanted one specific stateroom, that was already occupied. I offered them every stateroom I could, including getting permission to upgrade them from the balcony they wanted up to a suite right next door to the room they wanted, for no price increase, they would not take it. I finally had to hand them off to my supervisor, because in their words I was too much of an idiot to know how important they were. Sad thing was they weren't even in the highest loyalty tier, so I can only imagine how bad they're going to get as they cruise more with that cruise line.
I’ve been in the tourism industry nearly 30 years. Loyalty program people can be some of the absolute worst - whether they are theme park “passholes,” hotel “elitists” when 2/3s your hotel is also platinum/vacation club, or cruise ship. You can’t even say people who also come from customer service are the nice ones because I have seen plenty with the air of “Well *I* would never do that!” Suuuure. I just hope when I go solo next month in April for the first time no one comes after me on my phone. I’m an introverted solo traveler and plan to scroll while waiting for a meal or show or read a book on my phone. I do not work that ship and I’ll be damned if anyone talks to me like I am. 😂
I wish somebody I don't know would have the audacity to interrupt me on my vacation and tell me to get off my phone. You two are definitely better than me handling those people lol
Thankfully I’ve not encountered anyone quite this bad on a cruise. It’s a shame that some people behave like this and treat others so poorly. The good thing is, I’m sure the positive vibes that you two alway seem to exude helped to counteract her negativity! Great video, guys!
Thanks for the love! We definitely believe most cruisers are awesome people, it’s just a few entitled cruisers that you have to somewhat just ignore ☺️
A cruise is a microcosm of the real world. Every type of person and situation you encounter on a daily basis you also experience on a cruise, just on a smaller scale. Unfortunately, the likelihood of repeatedly meeting the same a-hole again is much higher on a shit compared to real life.
I have never been on a cruise, but I have encountered people like that in life. They rarely ever are wealthy and connected. Usually trying to prove that they are a big deal when they really are nothing special! Thank you for the video!
I was profiled by a flight attendant. I used to fly a lot because of my job and that’s why I always get free first class upgrade. I like to dress comfortable when I fly because I don’t have to go to work when I landed. I guess I didn’t dress nice enough for first class because the flight attendant stop me and asked if I was going the wrong way. I was just shocked and show her my ticket. During the flight, I called her over to show her my lifetime platinum card for this particular Airline. I still have over a million points and at one time I had Almost 2 million points 😂😂. Never judge anyone…period!
Maybe she’s not judging. I think people who travel in premium should make a little effort to appear smart as well as comfortable. I dont think shorts or sweatpants are appropriate attire in any cabin, but especially at the front.
@@davideck I’m 50 years old, I would never wear shorts or sweatpants when traveling. I was wearing casual clothing. You weren’t there when it happened to me. She was definitely JUDGING!
That is the strangest thing I've ever heard of. Of course, my wife and I have never stayed in a suite (and are unlikely to do so unles there is one heck of a sale). But everyone on the ship should treat the staff with courtesy and compassion. They work long hours to make sure we all have a wonderful time on our cruise. There's no excuse for being nasty to the cruise staff.
I had just reached my Diamond status before my last cruise on Anthem of the seas. I was thrilled to go into the Diamond lounge and I must say no one turned a hair! I got some goodies,was joined by others,got one of my four free drinks and had a swell time! No “status” attitudes at all. Most people are there it’s to have a good time! This woman had more problems than the two of you having dinner 😢
Hello! “Haters gonna hate.” It’s really not you. It’s always about them. We will be Diamonds in three weeks after our Freedom of the Seas cruise to Nassau and Coco Cay. We’re getting excited! BTW, we’ve mostly cruised interiors and a few balconies. A Suite will be coming one day. Keep me inspired with your videos.
Clearly, NONE of her tantrum was about you two. While this woman is obnoxious, she is also very troubled. VERY troubled. As humans, it is really difficult NOT to respond to personal attacks. Kudos to you two keeping your cool! It's important to realize that NONE of her tantrum was actually about YOU. 💜💜💜
Susan, we completely agree and feel like the crew did a phenomenal job handling the issue as well! They knew this was an outlandish request but still satisfied her by not harming our experience at all. 👏🏽
Thank you for sharing your story. That is absolutlely disgusting behaviour on that woman's part. First off, on all our cruises, the staff and crew have never been anything but gracious and accomdodating. No one ever should be treated like that regardless of their status. Its just darn rude!!! Some people just are never happy. My heart goes out to the crew who had to deal with her. Thanks for sharing!!! Have a wonderful day.
The Crew were Phenomenal!! Super accommodating and Professional with every response. Never once did we have her antics affect us. We also told the Maitre D at the end of dinner that we are so sorry they have to deal with those demands. The Maitre D said thank you but it’s really no worry for us at all as long as you enjoyed your meal and our service was good. ☺️
I’m on the Regal Princess now. On my cell phone watching you with earbuds. Not anyone else’s business. This is my vacation and I choose what I’m doing.
I have experienced this level of entitlement when I stayed in a suite on a cruise as well. I couldn’t hold back and told her to go on a different cruise line. I dared her to say something to me. Lol. I wasn’t having it.
While not a big cruiser, I have traveled a lot on airlines (over 2.5 M miles) I am always amazed at the demands of people. I have always been appreciative of the staff's help and in return they have assisted me even when getting stranded by weather.
You two are so adorable! I say that because it's rare to see a smile completely reach someone's eyes, but you BOTH have that trait. I just discovered you a few weeks ago, and just finally subscribed today. I look forward to watching your videos more often! 😊
First time cruiser in May 2023 on Celebration. We had many conversations with so many people who were Gold and higher. They were great and they could see that we were lowly Blue status by our cards hanging around our necks. They all had great advice and we just had great conversations with them. Where I have had issues with people of Gold or higher status has been on Facebook groups. I am a member of many many many Carnival groups. It really shocks me how some people talk about anyone at a lower status. No one should act like they are better than the next. We are all there to have a good time. I really am the person who just kicks back and relaxes. You do you and I will do me. My husband and I keeps to ourselves for the most part but will share a table with anyone and conversate. We had a blast and are so grateful that we did not run into any of those people. I love your channel and think you guys are great and hope to run into you on a ship one day just so I can say "Hi".
Should have contacted the manager and requested to have the woman removed from the restaurant. Would have filed a complaint against her. She is a public nuisance and should have been restricted to her stateroom.
Her outrageous behavior speaks volumes about her insecurities and miserable disposition. I’m sorry this happened both for you and the staff. We do occasionally get to travel in suite class. While I feel the service inside the suite areas is a cut above, I don’t see any difference when we’re out and about on the rest of the ship.
Hysterical. Just hysterical! I told my husband that you described here, and he laughed and said “there’s one on every ship!” Luckily, we haven’t come across any, thus far, but MAN, WHAT A PIECE OF WORK! No wonder she was dining alone…no one could stomach her! 🤣
Just found you guys. You’re very entertaining !!! ❤ I actually had a VERY similar experience on my first cruise back in 2012. Eating breakfast in a main dining area where we shared large tables with other guests. This one particular woman was telling everyone how her daughter just lost a couple grand in the casino. Like, “Oh I said she could 500 but not a penny more !” And it was very braggy. THEN she tells the waiter she wants cranberry juice. He says, Maam we don’t have cranberry in this restaurant but we do on the other end of the ship! He looked at her like Please don’t make me go get it. Lol. Well you know where this is going !! She was like I WANT CRANBERRY ! Well, he fetched her juice for her and guess what ???? She never even took one sip of it. She got up and left the table about five minutes after he brought it. Everyone was watching in disbelief. We all talked about her after she left.
Wow!! Just WOW!! Some people have no appreciation for other people. I'm so sorry you had to experience such craziness. First time watching you guys, won't be the last!!
My partner and I have seen similar to this (outrageous demands for service, complain about everything) in the main dining room and the suite restaurant on various cruises. FYI: sometimes it's sort of a scam to make enough noise that the restaurant manager gives them a certificate to the steakhouse or whatever to appease them so they still leave a good end of cruise survey or so they don't call the cruise line main office to complain. I.e. They have learned that their bad behavior gets them a reward.
Hi guys. It was so nice to meet you on the Vloggers cruise. This episode does ring familiar to us. We have known people like this in our lives. Many tags come to mind with this type person. Chronic malcontent, my poop doesn't stink, do you know who I am, etc. Yup, they're out there for sure. Gwen and I were thankfully brought up to be open, tolerant, and accepting. Be well guys and safe travels! 👍🌞
Jared, I went to high school with you and you were my student one act director! I was looking at travel vlogs/reviews for my personal trip planning… And then I see your face on my feed and stopped in my tracks to watch. Nice content!
Hey Alissa!! So good to see you! Completely remember you and loved our One Act Cast!! 🤗❤️ Feel free to email me at jj@lovelandandsea.com if you have any questions regarding booking a cruise! Happy to help! ☺️
New viewer here... Some people are just miserable all the time and feel like anyone in a "service" position is beneath them. As for high loyalty, they easily forget, they were once cruising in steerage in the beginning as well. People like that I consider as part of shipboard entertainment as it only makes them look rediculous. Cheers!😊👍🚢
Overheard from a disgruntled cruise customer: This is way too much ice. Who do I talk to about removing all this ice? The maître d’ walks over, looking at the lapel of his coat, reading the word “ titanic” on his lapel 😂
Im sorry you had to experience another cruiser like that. She clearly was on her own little ego planet. One thing I always take with me is "Somebody else's problem with me, is NOT my problem".
I agree with you. We have had over 60 voyages and find that there are those that complain that there is a sunrise first of all and that it is on the wrong side of the ship.
The only reason you attain the top level is that you have had the privilege of taking many cruises. The better you treat and respect the staff, the more they will try their best to serve you. The only experience I have had with entitled passengers came with someone at my table snapping their fingers at the staff to get their attention. I strongly suggested that they have some patience and wait for their server to return. He was so insulted that he got up and left. The rest of the table had a very peasant meal, no complaints and the only comment from my other table mates was "some people think they are so special."
Everyone is equal. Doesn’t matter if you’re in a suite or top loyalty in the cruise programme, we are all equal, we are all there to enjoy cruising. My husband and I have been on two cruises, both times in suites. I’ve travelled in inside cabins and one with a porthole (I’m going way back to 1979 and into the late 80s on much much smaller ships). Our last cruise was 6 years ago - we treat everyone equally. Looking forward to cruising again at the end of this year.
Guys, your titles are getting better and better..LOL. You mentioned the "class system" and I do think staff are taught to treat some people with "more respect" due to being in a suite. We actually personally experienced this ourselves when we were on the MSC Divina. We won a ridiculously low bid on a yacht club cabin. As such we were afforded all the same perks as those who paid full price for their YC cabins. Our personal butler often referred to those who were not in the YC area cabins as the "GENERAL POPULATION!" She explained how we could use our key card to bypass all those GP people waiting for or already on elevators. In addition, she told us that she would make all specialty reservations and escort us to them so we could bypass all those GP people. We walked ourselves. LOL. We went for gelato one night and when the server behind the counter saw we were YC, his whole demeanor changed. He said "OHHH, you're YC. I can do whatever you need." He tried to wait on us before the people who were already standing there! Insane. I think the lines think that because those in suites and perhaps with high loyalty status deserve this type of treatment because they have spent so much money. Right or wrong? It depends on your viewpoint. What is wrong, is the way that woman handled herself while at dinner. I hope she watched this and realized just how wrong she was!
Thanks Trish for bringing this up! We have heard MSC is very different being it’s an Italian Cruise Line vs. some of the mainstream American lines. So wild to hear a crew member say “GP”! 😅 Suite guests definitely deserve what they pay for, totally agree. It’s definitely the disrespect for others and irrational demands of crew that rub us wrong whenever we see it.
Wow! Thanks for sharing that was entertaining. And I honestly can't say I'm surprised. I'm in a facebook group where we share stories about people like that woman and laugh at them. And finally, I wish cruise lines (and other businesses) gave their employees the approval and backing to stand up to these customers and tell them when they are being ridiculous.
As a minority female, I have been asked multiple times if I work in a certain department. So I could run whatever errands they need! Never mind I have no uniform on. I am in the top tier of most lines I cruise because as a solo traveler, I often get double points so reach higher level faster. Don’t mind the idiots, we will never get rid of them. Challenge them so they hopefully become more aware of reality, but never let them cool your enthusiasm for cruising. The sense of entitlement that some people seem to have is enough to sour life for others. Keep outing them whenever possible. Good work!
This reminds me of a situation I had. It wasn't on a ship but similar. I was at the Dorothy Chandler pavilion in LA to see an opera. During the intermission my son went and bought me a sandwich because my sugar was low. While eating part of the sandwich the usher came up to me and said a lady wanted me removed because even though the show wasn't on at the time she said it was disrespectful that I eat in the theater. The usher said he wasn't going to remove me but to finish the sandwich. In the meantime the lady was 3 rows in front of me. I really didn't notice right away that she was standing at her seat staring at me giving me the death stare. When she realized I wasn't being removed she yelled from her seat how disrespectful I was to eat at an opera. She didn't believe the reason I was eating. Anyways that's my story
So far, the only times I have really complained to staff is when children are in 'Adult-Only' spaces. There are tons of areas for them on the ship, so they and their parents need to stay there.
I’ve witnessed this ridiculous behavior before and will NEVER forget it. While at Guest Service a Platinum/Diamond cruiser was in the line for Platinum/Diamond guest. An emergency with a bleeding child was brought to the attention of the crew member and they immediately went into action helping the injured/bleeding child. The lady waiting in the line for Diamond/Platinum then became irate and yelled she was next! That she was Diamond/platinum!!! I as well as everyone waiting in line we’re shocked to think, that whatever she needed superseded that of the injured child!!!! You are correct when saying people like that has a major problem within themselves!! Those people don’t deserve to cruise. Everyone is on vacation and it doesn’t matter your status, race etc.
No wonder she was on her own...nothing will change there-horrible sad woman. We have encountered people being really rude to employees on ships, especially in the restaurants...what makes them think they're better than everyone else? We love to get to know the crew-they're wonderful people and super hard workers. Your smiles brighten my day guys, keep it up!
Cruise ships are not the only place with class systems where the privileged feel entitled to treat people with disrespect! My wife worked at a very high end resort and was treated poorly numerous times from people that felt they needed to treat working people poorly! It makes them small to people that are in earshot of their horrible behavior! Love your channel!
Nah. Status doesn’t necessarily determine how you treat people. I mean for some people it might but my wife and I always cruise in suites and we are extra polite and respectful to others especially staff. It’s always please and thank you, tipping above normal rates including above prepaid gratuities.
Man, I’m sorry you had to go through that. And yes, I really feel for the crew too. They shouldn’t have to put up with people that are acting like that. Sadly, my ex-husband was so embarrassing. He yelled at the cleaning steward and my ex was the type to yell at everyone and he was never wrong. It was embarrassing and thank God I’m not with him to do that around me at least. 🤷🏻♀️
If I had a spouse, relative, or friend, who treated service people badly, I would speak up immediately to them about their behavior. Long ago, I even spoke up to my father about his bad behavior to a cashier. It was true that there was something wrong with the receipt or something wrong, but he didn’t have to take it out badly on the cashier, since it was not her fault it was the computer or some other reason and I spoke up against my father course I got chewed out by him, but at least I spoke up
@@enjoyslearningandtravel7957 I did speak up to him, we actually got into a fight when this happened. Not to get too much into it…he was controlling and abusive, and his attitude was always “He’s right and the whole world is wrong”. But yes, I always stand up for what’s right. My ex is just a really mean-spirited person. And…that’s exactly why I’m much happier w/o. And good for you to stand up to your dad. Things do get frustrating and I work in customer service, so I always try to treat others with respect bc I know how it is to get yelled at and have no control over what the problem or issue is. 😊it’s all about respect and patience 😊
@@AlexHernandez-yb9rx yes good that you stand up some times but when people are too aggressive I guess also wise when we have to back off when the other aggressive person becomes too dangerous and let police or security sometimes handle the problem. Good for you. ! And glad you didn’t get hurt or anything
That is crazy. I Cruise several times a year and stay in suites on them all. I have never run into a situation like that. In fact I have met life long friends in the suite lounges. I guess there are unhappy miserable people everywhere but I’m happy to say I have not run into them. Most people are just having a wonderful time just being on a cruise ship.
The gall of people thinking that they are better than everyone else because of their loyalty status never ceases to amaze me. I was on an RCCL cruise and one older gentleman had a name badge with his name and "Diamond status" on it. Really? I could care less what your status is, treat people with respect and be a fun part of our vacations (that we all pay a lot for by the way).
OH H*** NAW!!! This woman was clearly miserable but to have the audacity to pull out here phone and go at it for the rest of the dinner. INSANE!! There are some people on cruises that you have to simply avoid. That's it. Its shame but you gotta enjoy you vacation! I have to say ya'll did good handling that lol. Jared, your reenactment of that woman had me laughing out loud!!🤣😂
I have an autoimmune disorder. Since the pandemic, we only sail in suites so that we do not have the long lines getting on and off the ships and so we can eat with much smaller number of people in the suite restaurant and relax on sea days in the suite lounge. It reduces my exposure to Covid, flu, colds and Norovirus! Fewer people means less risk. Most of the suite guests we meet are very friendly and do not behave like jerks towards crew members or other passengers. I know we certainly do not!
My wife and I have been fortunate enough to only stay in suites for the past 10 years. We have stayed in every category over the past 30 years. I have never experienced the situation that you describe. I have had other passengers question why we were receiving preferential treatment. I had one passenger ask “who the hell are you and what do you think your doing”. I quest you never know who you are going to meet.
I just heard that a woman on a cruise ship complained because the line didn’t carry the brands of bottled water she needed and she could only drink these two brands of water! I think the word should be like and not need.
I am sad for her. There is a reason she was alone. Her getting on her phone would have probably made me want to complain about her and see what she does. Maybe it wasn't the phone but something else....I mean, she complained about ice!!! I think it was the fact that you are together as a couple and she didn't want to see it. People are so ridiculous!
Sometimes it may be better not to present facts not in evidence. (Oh dear God, I believe I’ve been watching too many Law and Order episodes.) 🤦♀️ But seriously, we don’t know what was going on in that woman’s head. But personally I would prefer to think it was not that. I do agree, some people are ridiculous.
@@JJCruise that would make me really sad if you were, for one minute, made to feel that she was behaving in this way because she didn’t approve of you as a couple. (My comment above was in response to the above poster.) In my universe, that attitude is something I find intolerable.
I've been to many places during my travels and what I notice is certain people automatically go up to a person with brown skin and assume they work there. It can be a hotel or any type of resort. I've seen this happen numerous times unfortunately.
I’d love it if you two created a “press pass” and stuck it behind your room key on your lanyard Or you whipped it out and said “very interesting, I am so excited to get your opinion on riff raff cruising, and one of you pulls out a mic 🎤
Cruising since 1998. entitlement exists everywhere. Have encountered these jerks on several cruises. pushy rude spoiled. I respect the hardworking crew who make the trip pleasant and seemless.
I agree 100% with your earlier statement that it's not necessarily about loyalty status. I was on a Royal cruise with 2000 Diamond+ members out of 3600 passengers. Almost everyone I met was Diamond. I expected them to be snooty, stuck up, etc. Boy, was I surprised! They turned out to be some of the nicest cruisers I've met. Very down to Earth. I was almost at Diamond myself so I asked for recommendations about ships, itineraries, etc. during convos and they were friendly and helpful and never acted like they were "too good" to talk to strangers.
Yes! Completely agree Larry! We think High Loyalty and Suite Guests get bad reps from a few loud bad apples 🍎 Overall, they can be some of the nicest and wisest cruisers! 👏🏽
I just got back from a MSC virtuosa Europe cruise , I think some passengers feel entitlement while on cruises. They seem less patient, less tolerant of staff a and other passengers. Which for my first ever cruise was a culture shock for me. One middle age woman ( not age shaming, I am 50 so she was around my age) she was dining alone on a table of 6 - she expected the MDR to cater to her every whim. The bread didn't come out quick enough, heaven forbid her bread wasn't there when her starter came out... So she complained to the manager. She was aloof and quite rude to the staff. I was shocked 😳 Certainly opened my eyes to see this
You guys are too kind! You were "attacked" by a NUT. The manager should have intervened. There's just so far you go to please your customers. When it comes to abusing your staff, maybe staff should come first.
We definitely agree that there is a line crossed, but the wait staff were phenomenal with handling her demands while not allowing her to affect other guests. ☺️
I was on a world cruise on a dining table next to a table of eight , a man on the table (travelling alone) had suffered a stroke a couple of years previous and when he was eating sometimes little dribbles of food came out of his mouth he always wore a napkin tucked in his shirt but some of the people on the table took offense and had the gentleman moved to another table. How mean of them, no compassion.
You two are lovely and I hope to meet you again....well we (my husband and I) got to briefly meet Jordan on the Vloggers Extravaganza (Jared was visiting with others and we didn't want to interrupt), but my husband and I enjoyed talking with you Jordan, you're so genuine!! ....it comes across in your vlogs too😊 until we meet again!
The status thing, exclusive areas, etc is something that irritates us to no end. We are a higher loyalty level with RC & prefer the perks that can just be put on our cards & used without the flashy other stuff. The class system cruise lines are moving to is taking us back to the days of Titanic!
We are veteran cruisers and have only encountered this type of behavior on a rare occasion but it certainly does exist. We ate in Blu restaurant once when we had a junior suite and never came back because we picked up on a privileged atmosphere we didn’t care for.
My husband and I are fortunate enough to stay in suites on occasion. I would never dream of behaving like the woman that you encountered and I feel terrible for the crew members who would have to deal with someone like that. Most of the other people we meet in the suite areas, including people who have loyalty status, are very nice and also pleasant to the crew. Some people are just awful.
Any wonder why she was sitting all alone? Ugh. We were on a cruise in the Caribbean once and we were sitting with 2 other couples, from England. One of the husbands threw an absolute fit when no one came around to remove the lobster from its shell on formal night. He kept saying that he paid enough for his suite that the lobster should be removed. He threw such a big fit that the maître d' came over and did it himself. The rest of us removed it ourselves, no big deal. His wife was so embarrassed that she actually got up and left and did not return that evening. He finally left and the other couple apologized many times. The husband sat in silence at dinner the rest of the week! His wife and the other couple were lovely to talk with! Lol
We were on a cruise where, at dinner on the first night, one man at our table was incensed that our assistant waiter was in training. He felt he deserved a REAL assistant waiter and DEMANDED a different on be assigned to our table. He was a real blowhard for the rest of the meal, pretty much letting everyone else know how important he was. Luckily, the next night he and his wife were at a different table, and their place was taken by a lovely couple. The man was Belgian and his girlfriend was Ukrainian. They ended up getting engaged on the cruise. We have kept contact with them since then, and they are happily married and living in Belgium.
With more & more cruise lines eliminating the daily paper schedules and everything being done through apps on your phone from muster drill to dinner reservations everyone will be on their phones on cruises soon. People like her are going to continue to flip out. Nothing you can do but keep the great attitudes and smile at them.
Sometimes my wife and I want to break out our laptop and catch up on some emails during downtime on a cruise. It doesn’t mean we aren’t enjoying ourselves or are working the entire cruise. It just means it relaxes us both to do so with the ocean as a backdrop. Still it amazes me how many folks come up to us and chastise us for doing so. It’s like “you’re entitled to your opinion, just maybe keep it to yourself?”
OMG--every cruise! I don't know if it has to do with status--there's just a lot of rude people. We had just left San Juan on a Viking West Indies cruise when at our first meal, a man complained that this was the worst service he had ever had. It was ironic because the service was excellent. Then a couple of weeks ago we were on NCL through Panama Canal, and a lady complained to the security that a woman was drunk near the pool and should be removed--that part was true. Anyway, she then went off on NCL staff that they better do something really "big" for her because it was so traumatic. My husband and I decided they were grifters.
We've actually witnessed similar incidents of this behavior on other cruises. In fact, at least once per we see ungrateful, rude, unbelievable privilege. It's pretty disgusting. Hope you guys keep doing you. Love the show!
WOW!! Did you go up and ask her to put her phone away? Some people! I'm in the highest tier of my hotel chain and I'm not that picky. But have witnessed those in the same tier flip out over stupid stuff. Treating people with DIGNITY and RESPECT as well as using PLEASE and THANK YOU does wonders. Oh, don't for get to SMILE at people too.
One of the most disappointing cruises we’ve ever had was on our favorite Celebrity Equinox. It was Captain Kate’s last trip with the Equinox. There was a Canadian couple who held Zenith status - and let EVERYONE know it. We found them “holding court” at many of the same events we attended and they totally sucked the fun out of each occasion.
Just came across you two as I am researching because we're cruising next year. You are storytellers extraordinaire! Sorry you had to experience entitled at their very worst- but then again, it made for quite the drama to pass on to us. Too bad people, cruising or not, cannot be kind.
A lot of people who are in loyalty programs, or in some sort of tiered perks program always seem to be worried that they aren’t being perceived as special or elite enough, so they have to go out of their way to make sure EVERYONE knows that they are SPECIAL or IMPORTANT or entitled to the world kowtowing to their every whim. Look, if you are really that wealthy you’d either have chartered your own yacht or actually own your own yacht with a staff to cater to your every whim. You know, a 200+ foot yacht that sleeps only 16 guests and has a staff of 30 people? You wouldn’t be acting like a three year old in need of a nap in the communal dining room of a ship with thousands of other guests if you were, in reality, important….
Oh no. Hubby upgraded us to a accessible Sky Suite for our Canadian cruise. Not sure how many more cruises I have left so he’s going all out. I promise we will be well behaved and treat the crew very well.
THE AUDACITY 🤦🏽♀️🤦🏽♀️ SOME FEEL SO ENTITLED. I COULD STAY IN A SUITE. I JUST DON'T FIND IT TO BE NECESSARY. BUT, I WOULD NOT ACT DIFFERENTLY, JUST BECAUSE I CHOSE SUITE STATUS 🤦🏽♀️🤦🏽♀️
I do travel in suites but not for the other passengers. They are normally not very interesting, but self-interested. No other cabin category has as many control freaks!
WOW and OMG, can I relate to your situation. In 2005, I booked a 'surprise' cruise for my husband on the Queen Mary 2 as he, as a child, immigrated to Canada with his Mom on the original Queen Mary. We booked a Britannia balcony cabin, to find out 3 weeks before our cruise, that we were upgraded to Queen's Grill. We thought, 'what a treat'. NOT! Our dining venue was the Queen's Grill. We have never dined with such a self-absorbing, self-righteous, entitled group of people. They were so rude to the Maitre'd and servers, that we were embarrassed. They mocked our servers' accents. What? Our butler couldn't do enough for us, but was accused of stealing one of our tablemate's wife's jewellery, who were in the suite next to us. She was such an abuser of alcohol...aka a 'drunk', that management found her jewellery under their bed. It was a nightmare! Because Cunard, at the time, was so class conscience, we vowed that we would never accept an upgrade to this level. We are respectable cruisers, and accept everyone but having this experience gave us a look at how SOME of the 'privileged' live. Not pretty! As an aside, the cruise management, met with us and asked if we would sail from Southampton to New York, FREE OF CHARGE, to keep the peace with our 4 other tablemates. Because we were not retired, at the time, we declined their very kind offer. So, you're story is so relatable that I had to comment. Great video!!!
It is people of a certain type! We have experienced 2 women who negatively commented in our hearing that they didn't want to sit near our disabled daughter. In the main dining room a woman ordered every appetiser and main and took just a small mouthful from each. We sometimes travel in a suite and have witnessed the best and most appalling behaviours. We have also witnessed the same when we travel in other staterooms. Some people just think they are entitled to push the staff around. Tragic really!
Each time you shared a behavior exhibited by that obnoxious woman, and then shared the next one, and the next one, my eyes got bigger and bigger! I'm like you...all I could do was laugh!
As a teen, I worked in both a McDonald's and at an amusement park. Later I worked in a call center. Outrageously demanding customers / passengers / honestly just people, will never surprise me. That said, the woman you encountered was pretty crazy.
I just got off the Celebrity Apex 2 weeks ago. We stayed in a lovely sky suite, enjoyed the dining venue. We were in the suite lounge on a sea day my husband and I. We were sitting at a table having fun playing a game of cards and a women walked by and said " why would you even come on a cruise to play a game of cards" . Seriously some people really need to go back to the old rule of thought......IF YOU HAVE NOTHING NICE TO SAY THEN JUST DON'T.
We had a miserable Karen seated next to us on a cruise. She complained about everything they served her, refusing to take more than one bite of each entree. Drinks not right, too hot, too cold, dining alone ( No wonder!) She kept letting everyone know she had traveled all over Europe and she knew good food and this entire trip she had not had one “good” meal. We felt sorry for her, she must have been so miserable. We on the other hand had a great trip!
This does not surprise me in the least. I haven't been on a cruise in a very long time but I have worked in the hotel industry and you get the exact same kind of person there as well. I remember this one lady who called down to complain about the pillows. She said the pillow was way too hard and for us to bring her a softer pillow. We did, but then she called down and demanded to speak to the manager (this is where I came in). She was outraged that she was given a pillow that was that soft. Yes, you heard it right. The pillow was too hard, the next was too soft. The reason I remember this is because we joked with one another that she must have been "Goldilocks" in a previous life. I don't know if this is a "class" thing or not... some people just think they are better than everyone else. Horrible horrible people!
I have sailed in suites many times and can tell you most people do not behave like this woman did. No matter who you are you never should treat people this way. Sorry you experienced this. Sadly sometimes people just feel entitled no matter what cabin type they sail in. I think we need to be careful not to assume people who sail in suites or have status on a cruise line behave like this. I have taken over 20 cruises and have not ever experienced this. However, I have seen people treat staff badly on cruises no matter their cabin type. We need to make sure no matter where we are, we should always treat ALL people with respect.
📣ANNOUNCEMENT: We are going LIVE from a BRAND NEW Cruise Line for us this Saturday!! 🥳
Be sure you’re Subscribed & Notification 🔔 is marked “ALL” to join the Fun THIS Saturday! 🐙
Can’t wait to see which cruise line you are going on!!!! 😊 I’ve been on 24 Disney Cruises only! I/we Have never tried another cruise line!
I hope you have a great time can’t wait to see how you get on
That woman would have gone overboard
Not sure what telegram is. Lol. Thanks anyway
¹11
I'm a 68 year old truckdriver from Canada. First time viewing a JJ Cruise entry. I found you both pleasant and knowledgeable in your presentation. Much more than some of the more mainstream vloggers. I've no doubt your numbers will continue to grow. As for the woman in this particular scenario, some people can't be fixed as they don't see themselves as needing to be fixed. Of course you already know that. Best of luck guys.
Thanks David for watching and kind words! Safe travels in your trucking career! 🛻
Suite, high royalty status or not, there is NEVER a reason to treat anyone poorly like that! And I will never understand how people can treat the crew so badly when they are all working so hard to make our cruise the best possible. Just BE KIND!!! 💖
We completely agree! 👏🏽
I totally agree with you. I was raised to adhere to the "golden rule ", treat others as you would have them treat you. I think it's always a good rule of thumb.
Because some people think because they spent the money, they deserve the red carpet treatment. It is just a distorted sense of entitlement.
I believe that is why the word (not the name) “Karen” is now in the dictionary.
I agree 100%, but there are people out there that figure if they can afford a cruise they are above the people that work there. As ugly as it is.
I was actually racially profiled when walking into a Loyalty Lounge. The woman asked me if I knew where I was and if I belonged there. I just kind of ignored her and enjoyed my time there until my wife showed up and we departed for the Theater. The entire time I could see her staring our way. Later we found out that we were actually at a higher loyalty level than she was. Ha!
Ha! is right :) !
Checkmate!!!!
Lol!!!
We just got off a cruise every one but us were on the phone.we just proposely unplugged for . .their were people that complained about everything. We don't care .we aways change subject .one time my husband left the table for a minute and I told the coplainer. My husband has a heart condition and can't be stressed. She I Stanly stopped complaining and started to talk about heart issues.my husband asked me later .do you think she guessed about my heart issue because of me not eating salt. I said I guess lol
Sorry to hear this happened to you!We’ve gotten this too, but for age reasons. They couldn’t believe we could have this high of loyalty status with being as young as we were. 😅
Never understood why ppl go on vacation just to complain wow......one thing I'll never do is treat a person poorly who is handling my food or any person for that matter! Glad yall handled this with grace and class!
Thanks Kyle for sharing your thoughts! Definitely smart not to mess with those in control of your food 😉
That's the first thing I thought of when I saw this video.
I can’t imagine being her. What a miserable life she must lead. She was alone? Gee, I wonder why? As much as this angers me, it also saddens me. 😢
Pam, we completely agree. We don’t know her life for sure, but there are so many sad portraits we could paint from our limited interactions. 😌
Yeah,alone in a suite!!😂
If you want to talk on the phone on your cruise go ahead would no brother me
Frustrated lonely woman!
Yes, this totally puts it in perspective. What an unhappy person she is and how sad that is. Unpleasant to around, but sad none the less.
It's most amazing what the crew has to endure via "entitled" cruisers. Kudos to all of them who handle these situations week after week. I do believe the "ice" demand is like nothing ever witnessed before. Like you, all I could do was to laugh at the end of your video about the lady pulling out her cell phone! Priceless. Great report!
Thanks Dena-Mo! The Crew were Phenomenal the entire night handling her demands. Props to them!! 👏🏽
Just got off the Odyssey and had an entitled woman at the Schooner Bar going off on a bar tender because another bartender waited on people out of order and she should have been given a refill of ice before other people because she was first and a higher class! He thought she was kidding and he laughed and she screamed at him that it wasn’t a joke!!! It’s so sad how people earn their way to the top and then think they are better than others!
I used to work in the Loyalty department for a cruise line, and your story is completely believable. Don't get me wrong some of the guests that I talked to were some of the nicest people, but every so often I would get a guest that had completely unbelievable requests that they demanded I fulfill. As an example I had one couple call in because they wanted a different stateroom, which is normally a standard request and easily accommodated. The problem came in the fact that they didn't want just any stateroom they wanted one specific stateroom, that was already occupied. I offered them every stateroom I could, including getting permission to upgrade them from the balcony they wanted up to a suite right next door to the room they wanted, for no price increase, they would not take it. I finally had to hand them off to my supervisor, because in their words I was too much of an idiot to know how important they were. Sad thing was they weren't even in the highest loyalty tier, so I can only imagine how bad they're going to get as they cruise more with that cruise line.
I’ve been in the tourism industry nearly 30 years. Loyalty program people can be some of the absolute worst - whether they are theme park “passholes,” hotel “elitists” when 2/3s your hotel is also platinum/vacation club, or cruise ship. You can’t even say people who also come from customer service are the nice ones because I have seen plenty with the air of “Well *I* would never do that!” Suuuure. I just hope when I go solo next month in April for the first time no one comes after me on my phone. I’m an introverted solo traveler and plan to scroll while waiting for a meal or show or read a book on my phone. I do not work that ship and I’ll be damned if anyone talks to me like I am. 😂
I wish somebody I don't know would have the audacity to interrupt me on my vacation and tell me to get off my phone. You two are definitely better than me handling those people lol
I disagree by on restaurant on ship vacation on phone text find me
Thankfully I’ve not encountered anyone quite this bad on a cruise. It’s a shame that some people behave like this and treat others so poorly. The good thing is, I’m sure the positive vibes that you two alway seem to exude helped to counteract her negativity! Great video, guys!
Thanks for the love! We definitely believe most cruisers are awesome people, it’s just a few entitled cruisers that you have to somewhat just ignore ☺️
You don't know what you're missing....lolol
IT SAD SHE IS OBVIOUSLY A "BITCH A HOLIC" I HOPE THEY THROW HER OVERBOARD !!!!
A cruise is a microcosm of the real world. Every type of person and situation you encounter on a daily basis you also experience on a cruise, just on a smaller scale. Unfortunately, the likelihood of repeatedly meeting the same a-hole again is much higher on a shit compared to real life.
It is these two who are having badly using the phone no matter what for and no ship mention and fromlast year what was the point of this story?
I have never been on a cruise, but I have encountered people like that in life. They rarely ever are wealthy and connected. Usually trying to prove that they are a big deal when they really are nothing special! Thank you for the video!
A great experience...if you can, book a cruise asap.
I was profiled by a flight attendant. I used to fly a lot because of my job and that’s why I always get free first class upgrade. I like to dress comfortable when I fly because I don’t have to go to work when I landed. I guess I didn’t dress nice enough for first class because the flight attendant stop me and asked if I was going the wrong way. I was just shocked and show her my ticket. During the flight, I called her over to show her my lifetime platinum card for this particular Airline. I still have over a million points and at one time I had Almost 2 million points 😂😂. Never judge anyone…period!
Maybe she’s not judging. I think people who travel in premium should make a little effort to appear smart as well as comfortable. I dont think shorts or sweatpants are appropriate attire in any cabin, but especially at the front.
@@davideck I’m 50 years old, I would never wear shorts or sweatpants when traveling. I was wearing casual clothing. You weren’t there when it happened to me. She was definitely JUDGING!
That is the strangest thing I've ever heard of. Of course, my wife and I have never stayed in a suite (and are unlikely to do so unles there is one heck of a sale). But everyone on the ship should treat the staff with courtesy and compassion. They work long hours to make sure we all have a wonderful time on our cruise. There's no excuse for being nasty to the cruise staff.
I had just reached my Diamond status before my last cruise on Anthem of the seas. I was thrilled to go into the Diamond lounge and I must say no one turned a hair! I got some goodies,was joined by others,got one of my four free drinks and had a swell time! No “status” attitudes at all. Most people are there it’s to have a good time! This woman had more problems than the two of you having dinner 😢
Yes! That’s so great to hear! Welcome to Diamond 💎 🤗🥳
Hello! “Haters gonna hate.” It’s really not you. It’s always about them. We will be Diamonds in three weeks after our Freedom of the Seas cruise to Nassau and Coco Cay. We’re getting excited! BTW, we’ve mostly cruised interiors and a few balconies. A Suite will be coming one day. Keep me inspired with your videos.
Clearly, NONE of her tantrum was about you two. While this woman is obnoxious, she is also very troubled. VERY troubled.
As humans, it is really difficult NOT to respond to personal attacks. Kudos to you two keeping your cool!
It's important to realize that NONE of her tantrum was actually about YOU.
💜💜💜
Susan, we completely agree and feel like the crew did a phenomenal job handling the issue as well! They knew this was an outlandish request but still satisfied her by not harming our experience at all. 👏🏽
Maybe she was on one of those TV shows where she has an ear piece and they tell her to be as difficult as possible 😂😂😂
Thank you for sharing your story. That is absolutlely disgusting behaviour on that woman's part. First off, on all our cruises, the staff and crew have never been anything but gracious and accomdodating. No one ever should be treated like that regardless of their status. Its just darn rude!!! Some people just are never happy. My heart goes out to the crew who had to deal with her.
Thanks for sharing!!! Have a wonderful day.
The Crew were Phenomenal!! Super accommodating and Professional with every response. Never once did we have her antics affect us.
We also told the Maitre D at the end of dinner that we are so sorry they have to deal with those demands. The Maitre D said thank you but it’s really no worry for us at all as long as you enjoyed your meal and our service was good. ☺️
I’m on the Regal Princess now. On my cell phone watching you with earbuds. Not anyone else’s business. This is my vacation and I choose what I’m doing.
I have experienced this level of entitlement when I stayed in a suite on a cruise as well. I couldn’t hold back and told her to go on a different cruise line. I dared her to say something to me. Lol. I wasn’t having it.
While not a big cruiser, I have traveled a lot on airlines (over 2.5 M miles) I am always amazed at the demands of people. I have always been appreciative of the staff's help and in return they have assisted me even when getting stranded by weather.
You two are so adorable! I say that because it's rare to see a smile completely reach someone's eyes, but you BOTH have that trait. I just discovered you a few weeks ago, and just finally subscribed today. I look forward to watching your videos more often! 😊
First time cruiser in May 2023 on Celebration. We had many conversations with so many people who were Gold and higher. They were great and they could see that we were lowly Blue status by our cards hanging around our necks. They all had great advice and we just had great conversations with them. Where I have had issues with people of Gold or higher status has been on Facebook groups. I am a member of many many many Carnival groups. It really shocks me how some people talk about anyone at a lower status. No one should act like they are better than the next. We are all there to have a good time. I really am the person who just kicks back and relaxes. You do you and I will do me. My husband and I keeps to ourselves for the most part but will share a table with anyone and conversate. We had a blast and are so grateful that we did not run into any of those people. I love your channel and think you guys are great and hope to run into you on a ship one day just so I can say "Hi".
Be nice to your server, as they handle your food. That ice was probably not melting. She probably spit on it.
Should have contacted the manager and requested to have the woman removed from the restaurant. Would have filed a complaint against her. She is a public nuisance and should have been restricted to her stateroom.
Her outrageous behavior speaks volumes about her insecurities and miserable disposition. I’m sorry this happened both for you and the staff.
We do occasionally get to travel in suite class. While I feel the service inside the suite areas is a cut above, I don’t see any difference when we’re out and about on the rest of the ship.
Hysterical. Just hysterical! I told my husband that you described here, and he laughed and said “there’s one on every ship!” Luckily, we haven’t come across any, thus far, but MAN, WHAT A PIECE OF WORK! No wonder she was dining alone…no one could stomach her! 🤣
Just found you guys. You’re very entertaining !!! ❤ I actually had a VERY similar experience on my first cruise back in 2012. Eating breakfast in a main dining area where we shared large tables with other guests. This one particular woman was telling everyone how her daughter just lost a couple grand in the casino. Like, “Oh I said she could 500 but not a penny more !” And it was very braggy. THEN she tells the waiter she wants cranberry juice. He says, Maam we don’t have cranberry in this restaurant but we do on the other end of the ship! He looked at her like Please don’t make me go get it. Lol. Well you know where this is going !! She was like I WANT CRANBERRY ! Well, he fetched her juice for her and guess what ???? She never even took one sip of it. She got up and left the table about five minutes after he brought it. Everyone was watching in disbelief. We all talked about her after she left.
Wow!! Just WOW!! Some people have no appreciation for other people. I'm so sorry you had to experience such craziness. First time watching you guys, won't be the last!!
My partner and I have seen similar to this (outrageous demands for service, complain about everything) in the main dining room and the suite restaurant on various cruises. FYI: sometimes it's sort of a scam to make enough noise that the restaurant manager gives them a certificate to the steakhouse or whatever to appease them so they still leave a good end of cruise survey or so they don't call the cruise line main office to complain. I.e. They have learned that their bad behavior gets them a reward.
That's disgusting. I can totally see people doing that. Another reward for bad behavior.
I do think the internet has encouraged such behavior. Let's bring back shaming for such people.
Hi guys. It was so nice to meet you on the Vloggers cruise. This episode does ring familiar to us. We have known people like this in our lives. Many tags come to mind with this type person. Chronic malcontent, my poop doesn't stink, do you know who I am, etc. Yup, they're out there for sure. Gwen and I were thankfully brought up to be open, tolerant, and accepting. Be well guys and safe travels! 👍🌞
I just feel sorry for the staff that has to deal with this
We do too! Given, we believe this is rare and not commonly seen by Crew. 🙏🏼
💯 agreed. No one should ever be treated like that 🤦♀️
Jared, I went to high school with you and you were my student one act director! I was looking at travel vlogs/reviews for my personal trip planning… And then I see your face on my feed and stopped in my tracks to watch. Nice content!
Hey Alissa!! So good to see you! Completely remember you and loved our One Act Cast!! 🤗❤️
Feel free to email me at jj@lovelandandsea.com if you have any questions regarding booking a cruise! Happy to help! ☺️
New viewer here...
Some people are just miserable all the time and feel like anyone in a "service" position is beneath them. As for high loyalty, they easily forget, they were once cruising in steerage in the beginning as well. People like that I consider as part of shipboard entertainment as it only makes them look rediculous. Cheers!😊👍🚢
Thanks for watching and sharing your thoughts, Andy!
Overheard from a disgruntled cruise customer:
This is way too much ice. Who do I talk to about removing all this ice?
The maître d’ walks over, looking at the lapel of his coat, reading the word “ titanic” on his lapel 😂
Im sorry you had to experience another cruiser like that. She clearly was on her own little ego planet.
One thing I always take with me is "Somebody else's problem with me, is NOT my problem".
I agree with you. We have had over 60 voyages and find that there are those that complain that there is a sunrise first of all and that it is on the wrong side of the ship.
The only reason you attain the top level is that you have had the privilege of taking many cruises. The better you treat and respect the staff, the more they will try their best to serve you. The only experience I have had with entitled passengers came with someone at my table snapping their fingers at the staff to get their attention. I strongly suggested that they have some patience and wait for their server to return. He was so insulted that he got up and left. The rest of the table had a very peasant meal, no complaints and the only comment from my other table mates was "some people think they are so special."
Thanks Jim for sharing your similar experience! Definitely a true takeaway!
I’m originally from NY. Snapping fingers is considered rude and even insulting. Would never be able to get a cab doing that.
Everyone is equal. Doesn’t matter if you’re in a suite or top loyalty in the cruise programme, we are all equal, we are all there to enjoy cruising. My husband and I have been on two cruises, both times in suites. I’ve travelled in inside cabins and one with a porthole (I’m going way back to 1979 and into the late 80s on much much smaller ships). Our last cruise was 6 years ago - we treat everyone equally. Looking forward to cruising again at the end of this year.
Guys, your titles are getting better and better..LOL. You mentioned the "class system" and I do think staff are taught to treat some people with "more respect" due to being in a suite. We actually personally experienced this ourselves when we were on the MSC Divina. We won a ridiculously low bid on a yacht club cabin. As such we were afforded all the same perks as those who paid full price for their YC cabins. Our personal butler often referred to those who were not in the YC area cabins as the "GENERAL POPULATION!" She explained how we could use our key card to bypass all those GP people waiting for or already on elevators. In addition, she told us that she would make all specialty reservations and escort us to them so we could bypass all those GP people. We walked ourselves. LOL. We went for gelato one night and when the server behind the counter saw we were YC, his whole demeanor changed. He said "OHHH, you're YC. I can do whatever you need." He tried to wait on us before the people who were already standing there! Insane. I think the lines think that because those in suites and perhaps with high loyalty status deserve this type of treatment because they have spent so much money. Right or wrong? It depends on your viewpoint. What is wrong, is the way that woman handled herself while at dinner. I hope she watched this and realized just how wrong she was!
Thanks Trish for bringing this up! We have heard MSC is very different being it’s an Italian Cruise Line vs. some of the mainstream American lines. So wild to hear a crew member say “GP”! 😅
Suite guests definitely deserve what they pay for, totally agree. It’s definitely the disrespect for others and irrational demands of crew that rub us wrong whenever we see it.
Wow! Thanks for sharing that was entertaining. And I honestly can't say I'm surprised. I'm in a facebook group where we share stories about people like that woman and laugh at them. And finally, I wish cruise lines (and other businesses) gave their employees the approval and backing to stand up to these customers and tell them when they are being ridiculous.
As a minority female, I have been asked multiple times if I work in a certain department. So I could run whatever errands they need!
Never mind I have no uniform on.
I am in the top tier of most lines I cruise because as a solo traveler, I often get double points so reach higher level faster.
Don’t mind the idiots, we will never get rid of them. Challenge them so they hopefully become more aware of reality, but never let them cool your enthusiasm for cruising.
The sense of entitlement that some people seem to have is enough to sour life for others. Keep outing them whenever possible. Good work!
We have been cruising for 43 years and it seems there is one on every cruise!
This reminds me of a situation I had. It wasn't on a ship but similar. I was at the Dorothy Chandler pavilion in LA to see an opera. During the intermission my son went and bought me a sandwich because my sugar was low. While eating part of the sandwich the usher came up to me and said a lady wanted me removed because even though the show wasn't on at the time she said it was disrespectful that I eat in the theater. The usher said he wasn't going to remove me but to finish the sandwich. In the meantime the lady was 3 rows in front of me. I really didn't notice right away that she was standing at her seat staring at me giving me the death stare. When she realized I wasn't being removed she yelled from her seat how disrespectful I was to eat at an opera. She didn't believe the reason I was eating. Anyways that's my story
I see nothing wrong with you eating at the opera we’re you interrupting anybody, they sell food there so you should be able to eat it
The disrespectful one was the yelling lady, not you. Oy vey!
@@laurawachler1403 oy vey is right
@@gloriabowie5629 That what I was thinking. They sold the sandwiches there.
So far, the only times I have really complained to staff is when children are in 'Adult-Only' spaces. There are tons of areas for them on the ship, so they and their parents need to stay there.
I’ve witnessed this ridiculous behavior before and will NEVER forget it. While at Guest Service a Platinum/Diamond cruiser was in the line for Platinum/Diamond guest. An emergency with a bleeding child was brought to the attention of the crew member and they immediately went into action helping the injured/bleeding child. The lady waiting in the line for Diamond/Platinum then became irate and yelled she was next! That she was Diamond/platinum!!! I as well as everyone waiting in line we’re shocked to think, that whatever she needed superseded that of the injured child!!!!
You are correct when saying people like that has a major problem within themselves!! Those people don’t deserve to cruise. Everyone is on vacation and it doesn’t matter your status, race etc.
Yikes! A bleeding child should always come first 😅
No wonder she was on her own...nothing will change there-horrible sad woman. We have encountered people being really rude to employees on ships, especially in the restaurants...what makes them think they're better than everyone else? We love to get to know the crew-they're wonderful people and super hard workers. Your smiles brighten my day guys, keep it up!
Cruise ships are not the only place with class systems where the privileged feel entitled to treat people with disrespect! My wife worked at a very high end resort and was treated poorly numerous times from people that felt they needed to treat working people poorly! It makes them small to people that are in earshot of their horrible behavior! Love your channel!
Nah. Status doesn’t necessarily determine how you treat people. I mean for some people it might but my wife and I always cruise in suites and we are extra polite and respectful to others especially staff. It’s always please and thank you, tipping above normal rates including above prepaid gratuities.
Man, I’m sorry you had to go through that. And yes, I really feel for the crew too. They shouldn’t have to put up with people that are acting like that.
Sadly, my ex-husband was so embarrassing. He yelled at the cleaning steward and my ex was the type to yell at everyone and he was never wrong. It was embarrassing and thank God I’m not with him to do that around me at least. 🤷🏻♀️
If I had a spouse, relative, or friend, who treated service people badly, I would speak up immediately to them about their behavior.
Long ago, I even spoke up to my father about his bad behavior to a cashier. It was true that there was something wrong with the receipt or something wrong, but he didn’t have to take it out badly on the cashier, since it was not her fault it was the computer or some other reason and I spoke up against my father course I got chewed out by him, but at least I spoke up
@@enjoyslearningandtravel7957 I did speak up to him, we actually got into a fight when this happened. Not to get too much into it…he was controlling and abusive, and his attitude was always “He’s right and the whole world is wrong”. But yes, I always stand up for what’s right. My ex is just a really mean-spirited person. And…that’s exactly why I’m much happier w/o. And good for you to stand up to your dad. Things do get frustrating and I work in customer service, so I always try to treat others with respect bc I know how it is to get yelled at and have no control over what the problem or issue is. 😊it’s all about respect and patience 😊
@@AlexHernandez-yb9rx yes good that you stand up some times but when people are too aggressive I guess also wise when we have to back off when the other aggressive person becomes too dangerous and let police or security sometimes handle the problem. Good for you. ! And glad you didn’t get hurt or anything
That is crazy. I Cruise several times a year and stay in suites on them all. I have never run into a situation like that. In fact I have met life long friends in the suite lounges. I guess there are unhappy miserable people everywhere but I’m happy to say I have not run into them. Most people are just having a wonderful time just being on a cruise ship.
I feel bad for the staff who have to deal with such bad behavior.
The gall of people thinking that they are better than everyone else because of their loyalty status never ceases to amaze me. I was on an RCCL cruise and one older gentleman had a name badge with his name and "Diamond status" on it. Really? I could care less what your status is, treat people with respect and be a fun part of our vacations (that we all pay a lot for by the way).
OH H*** NAW!!! This woman was clearly miserable but to have the audacity to pull out here phone and go at it for the rest of the dinner. INSANE!! There are some people on cruises that you have to simply avoid. That's it. Its shame but you gotta enjoy you vacation! I have to say ya'll did good handling that lol. Jared, your reenactment of that woman had me laughing out loud!!🤣😂
😂 Glad you enjoyed our reenactment 😉
I have an autoimmune disorder. Since the pandemic, we only sail in suites so that we do not have the long lines getting on and off the ships and so we can eat with much smaller number of people in the suite restaurant and relax on sea days in the suite lounge. It reduces my exposure to Covid, flu, colds and Norovirus! Fewer people means less risk. Most of the suite guests we meet are very friendly and do not behave like jerks towards crew members or other passengers. I know we certainly do not!
My wife and I have been fortunate enough to only stay in suites for the past 10 years. We have stayed in every category over the past 30 years. I have never experienced the situation that you describe. I have had other passengers question why we were receiving preferential treatment. I had one passenger ask “who the hell are you and what do you think your doing”. I quest you never know who you are going to meet.
I just heard that a woman on a cruise ship complained because the line didn’t carry the brands of bottled water she needed and she could only drink these two brands of water! I think the word should be like and not need.
I am sad for her. There is a reason she was alone. Her getting on her phone would have probably made me want to complain about her and see what she does. Maybe it wasn't the phone but something else....I mean, she complained about ice!!! I think it was the fact that you are together as a couple and she didn't want to see it. People are so ridiculous!
Sometimes it may be better not to present facts not in evidence. (Oh dear God, I believe I’ve been watching too many Law and Order episodes.) 🤦♀️
But seriously, we don’t know what was going on in that woman’s head. But personally I would prefer to think it was not that. I do agree, some people are ridiculous.
We were definitely feeling mixed feelings. She seems entitled but could also just be lonely. 🤷🏽♂️
@@JJCruise that would make me really sad if you were, for one minute, made to feel that she was behaving in this way because she didn’t approve of you as a couple. (My comment above was in response to the above poster.)
In my universe, that attitude is something I find intolerable.
@@JJCruise entitled is the perfect word for her. I can't stand people like that.
@Pamela Brauer I don't want to think that way, but the haters are out there in full force.
I've been to many places during my travels and what I notice is certain people automatically go up to a person with brown skin and assume they work there. It can be a hotel or any type of resort. I've seen this happen numerous times unfortunately.
Status anywhere shouldn’t matter because in the end it really doesn’t. Enjoying your time, and being a good person…that’s what matters.
Agreed!! 👏🏽🙌🏽
I’d love it if you two created a “press pass” and stuck it behind your room key on your lanyard
Or you whipped it out and said “very interesting, I am so excited to get your opinion on riff raff cruising, and one of you pulls out a mic 🎤
Gee I wonder why she was dining by HERSELF?!?😂
Many people dine by themselves.
@@ameliaerin1544 it was a JOKE 🤣
Cruising since 1998. entitlement exists everywhere. Have encountered these jerks on several cruises. pushy rude spoiled. I respect the hardworking crew who make the trip pleasant and seemless.
I agree 100% with your earlier statement that it's not necessarily about loyalty status. I was on a Royal cruise with 2000 Diamond+ members out of 3600 passengers. Almost everyone I met was Diamond. I expected them to be snooty, stuck up, etc. Boy, was I surprised! They turned out to be some of the nicest cruisers I've met. Very down to Earth. I was almost at Diamond myself so I asked for recommendations about ships, itineraries, etc. during convos and they were friendly and helpful and never acted like they were "too good" to talk to strangers.
Yes! Completely agree Larry! We think High Loyalty and Suite Guests get bad reps from a few loud bad apples 🍎
Overall, they can be some of the nicest and wisest cruisers! 👏🏽
I just got back from a MSC virtuosa Europe cruise , I think some passengers feel entitlement while on cruises. They seem less patient, less tolerant of staff a and other passengers.
Which for my first ever cruise was a culture shock for me. One middle age woman ( not age shaming, I am 50 so she was around my age) she was dining alone on a table of 6 - she expected the MDR to cater to her every whim. The bread didn't come out quick enough, heaven forbid her bread wasn't there when her starter came out... So she complained to the manager. She was aloof and quite rude to the staff. I was shocked 😳
Certainly opened my eyes to see this
You guys are too kind! You were "attacked" by a NUT. The manager should have intervened. There's just so far you go to please your customers. When it comes to abusing your staff, maybe staff should come first.
We definitely agree that there is a line crossed, but the wait staff were phenomenal with handling her demands while not allowing her to affect other guests. ☺️
I was on a world cruise on a dining table next to a table of eight , a man on the table (travelling alone) had suffered a stroke a couple of years previous and when he was eating sometimes little dribbles of food came out of his mouth he always wore a napkin tucked in his shirt but some of the people on the table took offense and had the gentleman moved to another table. How mean of them, no compassion.
I love hearing about your misadventures! You always have such a good attitude about these things and keep a level head! Way to guys!
Thanks Katie! We definitely cruise enough to see a lot 😅
You two are lovely and I hope to meet you again....well we (my husband and I) got to briefly meet Jordan on the Vloggers Extravaganza (Jared was visiting with others and we didn't want to interrupt), but my husband and I enjoyed talking with you Jordan, you're so genuine!! ....it comes across in your vlogs too😊 until we meet again!
The status thing, exclusive areas, etc is something that irritates us to no end. We are a higher loyalty level with RC & prefer the perks that can just be put on our cards & used without the flashy other stuff. The class system cruise lines are moving to is taking us back to the days of Titanic!
We love the Diamond Drinks 🍹, but we could care less on some of the other “status” perks. 👍🏽
I so agree!❤️
We are veteran cruisers and have only encountered this type of behavior on a rare occasion but it certainly does exist. We ate in Blu restaurant once when we had a junior suite and never came back because we picked up on a privileged atmosphere we didn’t care for.
My husband and I are fortunate enough to stay in suites on occasion. I would never dream of behaving like the woman that you encountered and I feel terrible for the crew members who would have to deal with someone like that. Most of the other people we meet in the suite areas, including people who have loyalty status, are very nice and also pleasant to the crew. Some people are just awful.
Any wonder why she was sitting all alone? Ugh. We were on a cruise in the Caribbean once and we were sitting with 2 other couples, from England. One of the husbands threw an absolute fit when no one came around to remove the lobster from its shell on formal night. He kept saying that he paid enough for his suite that the lobster should be removed. He threw such a big fit that the maître d' came over and did it himself. The rest of us removed it ourselves, no big deal. His wife was so embarrassed that she actually got up and left and did not return that evening. He finally left and the other couple apologized many times. The husband sat in silence at dinner the rest of the week! His wife and the other couple were lovely to talk with! Lol
We were on a cruise where, at dinner on the first night, one man at our table was incensed that our assistant waiter was in training. He felt he deserved a REAL assistant waiter and DEMANDED a different on be assigned to our table. He was a real blowhard for the rest of the meal, pretty much letting everyone else know how important he was. Luckily, the next night he and his wife were at a different table, and their place was taken by a lovely couple. The man was Belgian and his girlfriend was Ukrainian. They ended up getting engaged on the cruise. We have kept contact with them since then, and they are happily married and living in Belgium.
Awww we love the happy ending (but that one man… WOW!! 😳)
Thanks so much for sharing- that story is hilarious !!
With more & more cruise lines eliminating the daily paper schedules and everything being done through apps on your phone from muster drill to dinner reservations everyone will be on their phones on cruises soon. People like her are going to continue to flip out. Nothing you can do but keep the great attitudes and smile at them.
Great point Nathan! 👏🏽
I only cruise in a suite. No one ever knows my room status. It makes no difference what you pay for your cabin, we’re all on the same ship.
Sometimes my wife and I want to break out our laptop and catch up on some emails during downtime on a cruise. It doesn’t mean we aren’t enjoying ourselves or are working the entire cruise. It just means it relaxes us both to do so with the ocean as a backdrop.
Still it amazes me how many folks come up to us and chastise us for doing so. It’s like “you’re entitled to your opinion, just maybe keep it to yourself?”
That's crazy, these old farts you know they are on their phone on Facebook 😜
That's one thing for the top weird things that you will never forget! We listened to the complaints about dirty beaches on a private island.
These waiters are saints.
AGREED!! 🙌🏽
OMG--every cruise! I don't know if it has to do with status--there's just a lot of rude people. We had just left San Juan on a Viking West Indies cruise when at our first meal, a man complained that this was the worst service he had ever had. It was ironic because the service was excellent. Then a couple of weeks ago we were on NCL through Panama Canal, and a lady complained to the security that a woman was drunk near the pool and should be removed--that part was true. Anyway, she then went off on NCL staff that they better do something really "big" for her because it was so traumatic. My husband and I decided they were grifters.
I totally adore you two and thoroughly enjoy your videos. How dare anyone be rude or disrespectful to you.
We've actually witnessed similar incidents of this behavior on other cruises. In fact, at least once per we see ungrateful, rude, unbelievable privilege. It's pretty disgusting.
Hope you guys keep doing you. Love the show!
Thanks Pamela!! We hate to see it, but it does happen. 🤷🏽♂️
WOW!! Did you go up and ask her to put her phone away? Some people! I'm in the highest tier of my hotel chain and I'm not that picky. But have witnessed those in the same tier flip out over stupid stuff. Treating people with DIGNITY and RESPECT as well as using PLEASE and THANK YOU does wonders. Oh, don't for get to SMILE at people too.
One of the most disappointing cruises we’ve ever had was on our favorite Celebrity Equinox. It was Captain Kate’s last trip with the Equinox. There was a Canadian couple who held Zenith status - and let EVERYONE know it. We found them “holding court” at many of the same events we attended and they totally sucked the fun out of each occasion.
Have never encountered ANYTHING like that, even in the Suites restaurant! She needs what I call a “Gratitude Check.”
Just came across you two as I am researching because we're cruising next year. You are storytellers extraordinaire! Sorry you had to experience entitled at their very worst- but then again, it made for quite the drama to pass on to us. Too bad people, cruising or not, cannot be kind.
A lot of people who are in loyalty programs, or in some sort of tiered perks program always seem to be worried that they aren’t being perceived as special or elite enough, so they have to go out of their way to make sure EVERYONE knows that they are SPECIAL or IMPORTANT or entitled to the world kowtowing to their every whim. Look, if you are really that wealthy you’d either have chartered your own yacht or actually own your own yacht with a staff to cater to your every whim. You know, a 200+ foot yacht that sleeps only 16 guests and has a staff of 30 people? You wouldn’t be acting like a three year old in need of a nap in the communal dining room of a ship with thousands of other guests if you were, in reality, important….
Oh no. Hubby upgraded us to a accessible Sky Suite for our Canadian cruise. Not sure how many more cruises I have left so he’s going all out.
I promise we will be well behaved and treat the crew very well.
THE AUDACITY 🤦🏽♀️🤦🏽♀️ SOME FEEL SO ENTITLED. I COULD STAY IN A SUITE. I JUST DON'T FIND IT TO BE NECESSARY. BUT, I WOULD NOT ACT DIFFERENTLY, JUST BECAUSE I CHOSE SUITE STATUS 🤦🏽♀️🤦🏽♀️
I do travel in suites but not for the other passengers. They are normally not very interesting, but self-interested. No other cabin category has as many control freaks!
WOW and OMG, can I relate to your situation. In 2005, I booked a 'surprise' cruise for my husband on the Queen Mary 2 as he, as a child, immigrated to Canada with his Mom on the original Queen Mary. We booked a Britannia balcony cabin, to find out 3 weeks before our cruise, that we were upgraded to Queen's Grill. We thought, 'what a treat'. NOT! Our dining venue was the Queen's Grill. We have never dined with such a self-absorbing, self-righteous, entitled group of people. They were so rude to the Maitre'd and servers, that we were embarrassed. They mocked our servers' accents. What? Our butler couldn't do enough for us, but was accused of stealing one of our tablemate's wife's jewellery, who were in the suite next to us. She was such an abuser of alcohol...aka a 'drunk', that management found her jewellery under their bed. It was a nightmare! Because Cunard, at the time, was so class conscience, we vowed that we would never accept an upgrade to this level. We are respectable cruisers, and accept everyone but having this experience gave us a look at how SOME of the 'privileged' live. Not pretty! As an aside, the cruise management, met with us and asked if we would sail from Southampton to New York, FREE OF CHARGE, to keep the peace with our 4 other tablemates. Because we were not retired, at the time, we declined their very kind offer. So, you're story is so relatable that I had to comment. Great video!!!
It is people of a certain type! We have experienced 2 women who negatively commented in our hearing that they didn't want to sit near our disabled daughter. In the main dining room a woman ordered every appetiser and main and took just a small mouthful from each.
We sometimes travel in a suite and have witnessed the best and most appalling behaviours. We have also witnessed the same when we travel in other staterooms. Some people just think they are entitled to push the staff around. Tragic really!
Each time you shared a behavior exhibited by that obnoxious woman, and then shared the next one, and the next one, my eyes got bigger and bigger! I'm like you...all I could do was laugh!
As a teen, I worked in both a McDonald's and at an amusement park. Later I worked in a call center. Outrageously demanding customers / passengers / honestly just people, will never surprise me. That said, the woman you encountered was pretty crazy.
I've cruised on the resort lines, the premium lines, as well as Seabourn. I've never encountered anything that crazy.
I just got off the Celebrity Apex 2 weeks ago. We stayed in a lovely sky suite, enjoyed the dining venue. We were in the suite lounge on a sea day my husband and I. We were sitting at a table having fun playing a game of cards and a women walked by and said " why would you even come on a cruise to play a game of cards" . Seriously some people really need to go back to the old rule of thought......IF YOU HAVE NOTHING NICE TO SAY THEN JUST DON'T.
We had a miserable Karen seated next to us on a cruise. She complained about everything they served her, refusing to take more than one bite of each entree. Drinks not right, too hot, too cold, dining alone ( No wonder!) She kept letting everyone know she had traveled all over Europe and she knew good food and this entire trip she had not had one “good” meal. We felt sorry for her, she must have been so miserable. We on the other hand had a great trip!
This does not surprise me in the least. I haven't been on a cruise in a very long time but I have worked in the hotel industry and you get the exact same kind of person there as well. I remember this one lady who called down to complain about the pillows. She said the pillow was way too hard and for us to bring her a softer pillow. We did, but then she called down and demanded to speak to the manager (this is where I came in). She was outraged that she was given a pillow that was that soft. Yes, you heard it right. The pillow was too hard, the next was too soft. The reason I remember this is because we joked with one another that she must have been "Goldilocks" in a previous life. I don't know if this is a "class" thing or not... some people just think they are better than everyone else. Horrible horrible people!
I have sailed in suites many times and can tell you most people do not behave like this woman did. No matter who you are you never should treat people this way. Sorry you experienced this. Sadly sometimes people just feel entitled no matter what cabin type they sail in. I think we need to be careful not to assume people who sail in suites or have status on a cruise line behave like this. I have taken over 20 cruises and have not ever experienced this. However, I have seen people treat staff badly on cruises no matter their cabin type. We need to make sure no matter where we are, we should always treat ALL people with respect.