Incident management in ServiceDesk Plus
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- čas přidán 27. 08. 2024
- Learn how incident management works in ServiceDesk Plus, starting from ticket creation to its closure. To know more about #IncidentManagement in ServiceDesk Plus, visit bit.ly/3eGiMIe
#ServiceDeskPlus is an IT service management software that helps organizations streamline their ticketing, and manage their IT efficiently, ensuring there's minimal downtime and top notch IT service delivery. Learn more about ServiceDesk Plus at bit.ly/2S08FEs.
Watch ServiceDesk Plus full overview demo at • Video
Incident Management resources:
[eBook] Incident management handbook - mnge.it/get-eb...
[Guide] A comprehensive guide to IT incident management - mnge.it/incide...
[Guide] A comprehensive guide to Major Incident Management in IT - mnge.it/major-...
[Guide] What is incident response? and its phases - mnge.it/IR-phases
Watch other features in ServiceDesk Plus:
Incident management - • Incident management in...
IT change management - • IT change management i...
IT asset management - • IT asset management (I...
Request management - • Request management in ...
Knowledge management - • Knowledge management i...
Enterprise Service Management (ESM) - • Enterprise Service Man...
Configuration management database (CMDB) - • Configuration manageme...
And, more features at bit.ly/2S08FEs
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