What It's Like Working For A Financial Account | TAGALOG VERSION | Call Center 101 | Sapient bpo
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- čas přidán 27. 07. 2024
- Curious about the Financial Account? What it's really like working in a Financial Account? In this video, we will talk about what to expect when you start working in Financial Account in Call Center.
We will guide you if you are a newbie or have a second thought about applying as a call center agent.
If you are interested in working in a call center, you can fill out the form on this link to apply:
bit.ly/sapientyoutube
00:00- Intro
00:22- What's it like in a Financial Account
00:30- Finance meaning
00:40- Life of a Call Center agent
00:54- Credit card account
01:09- Types of call in call center
02:22- Billing Account
02:36- Collection Account
02:57- Sales and Promotion difference
03:47- Outbound sales agent meaning
04:27- Account handling fraud
05:02- What is Retention
05:35- Balance transfer and Personal loan
06:26- What's the life of handling financial account
08:00- What are the advantages and disadvantages
08:52- Training tips for financial account
09:42- Outro
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Website:sapientbpo.net
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i have with financial accounts since 2006 and i have enjoyed working with financial. you right that there different call type and drivers like aCtivation,billing, retention, inbound saLes and outbound sales including billing information and account information. i with customer care for credit cArd for international account for 10 yeArs. it's a lot of fun. but very challenging everyday.
Ang galing mag explain..thank you.. Newbies here collections account
Thank you so much Ma'am. I have learned a lot
Im done with my application via your referral link..thank you😊
Thank you po sa info😢 financial account po ako naassign huhu Godbless to me newbie po in bpo industry
Thank you 💗
This is a very helpful information
Thank you so much for this video! Very informative! This will help me a lot! 👌👌👌
@@sapientglobalcareers and I'm actually hired! So thank you!! 😊
10/10 content miss. Keep up the good work!
Hello @markanthonyanascobuna4855! If you are interested to apply, kindly fill out this form bit.ly/44FWL5u
thank you! very informative
Hello there @jeraldynelagulao5130! If you are interested to apply, kindly fill out this link: bit.ly/44FWL5u
Well , I applied in a financial account and will start this Friday so wish me luck . I hope I can survive!!!
Hello may vids ka po ba about dun sa car loans in call center?
It means pag financial ka eto po yung lahat ng i hahandle nyo when it comes of this account?sana po masagot. Thank you
New Subscriber here 😘
Hi im fresher po sa call center company and makakatulong po ito sakin since hahawakan ko pong account is financial account i hope po na makagawa pa po kayo ng another financial account sa fraud po thank you po
ang financial account po ba sa English account gaya ng sa video mo,ay parehas ng sa Spanish account (financial account)?
rotating shift din ba ang financial?
Ang financial account po ba and loan officer is the same? Tnx in advance
anong lugar Po ba hiring? Meron Po ba malapit sa Quezon city/ Mandaluyong city
Hi. I want to ask if sapient is a bpo agency?
queuing po ba lagi kapag credit card account?
Mahirap po bang applyan ang sapient?
hi pwede ba mag apply kahit hs grad?
Na ooferan ako ng financial account kaso parang ang baba ng salary na inioofer nila. 15k at ang layo ng biyahe sa working location :(
Hi ma'am I got hired ma'am and Financial Account ako napunta and I am now waiting SA medical ko at Induction hehehe, thank you for this now I have a little idea SA financial Account😍
Hello po kunting tip naman po sa interview question
Just answer it with confidence po and wag po kayo mag utal² or stop bahala Napo if Di masyado tukma ang words or ma wrong grammar Ka as long as maiintindihan Naman po nila okay Napo Yun at louder your voice at dapat clear po. Yan po Good Luck sayo😊
hello sir. intuit account po binigay. and by tomorrow may assessment ulit and final interview. pero bago ibigay yung account ko, nag assessment and initial interview na 'ko. about saan po kaya yung assessment ulit and final interview?
hows financial acct. goes by? mahirap po ba?
Takte. Napakastric pala nyang financial... tapos ako na taga tinda lang dati sa palengke biglang pinahandle sa financial account..
Kamusta naman po? Ako magstart plang ng training for financial account. Share nman po some tips
Super salamat po dito. May mock interview ako bukas about financial account. Babalikan ko to pag pumasa ako. 😂
Pasado naaa! Officially employed. 😇
PS. May training pa, pero kayang-kaya. If ever di ka makapasa sa mock call sa nesting, hindi ka naman nila tatanggalin, kundi itetrain ka pa nila para mas mahasa ka, tapos sasahod ka pa din ng same amount sa ibang employees.
@@ygpml final interview po ba 'yan? may final interview and assessment po ako by tomorrow. mock call din po kaya?
intuit account po binigay. and by tomorrow may assessment ulit and final interview. pero bago ibigay yung account ko, nag assessment and initial interview na 'ko. about saan po kaya yung assessment ulit and final interview?
@@Aiks123 Bale po 'pag assessment, usually exam po siya. Medyo swerte po pag online ang exam, pwede mag-Google. Hahahaha! Mag-ready din po kayo ng mock call, and mga possible scenarios for mock call. Usually naman po, ang tinitingnan nila sa mock call interview, eh kung paano po kayo makipag-usap. Kahit hindi po perfect, basta confident sa pakikipag-usap. Goodluck po! 😊
Nakapag-mock po ako dati about Home Security. Ang scenario po sakin, kung paano aayusin yung wifi.
@@ygpml helloooooooo! sabi ng recruiter ko, wala naman daw mock call. kaso meron pala HAHAHAHAAHA. dami pang exams, accounting and computer related. 30mins pa final interview. daming ganap umabot 4hrs HAHAHAHA. pero heto, pinapamedical na 'ko and ibang requirements. sheeeshhhhh! first job ko 'to! sana makaya ko sa training, hirap ng intuit e. pero kakayanin! HAHAHHAA THANK YOU SA RESPONSE KUYA! GOOD LUCK SA ATIN!
Ate ano po yung Expedia Amex Account? Sana masagot huhu
Travel account po yun
Hello Po same lang Po ba Ang intuit account at financial account? Salamat Po sa makasagot.
same po ba sila?
helloooo. same po ba sa intuit acc?
intuit account po binigay. and by tomorrow may assessment ulit and final interview. pero bago ibigay yung account ko, nag assessment and initial interview na 'ko. about saan po kaya yung assessment ulit and final interview?
Hi! Im planning to apply om BPO as well and my friend (former g10 classmate) wants me to refer on their company and on finance as well. Im only SHS grad and i'm not even a graduate from ABM (but my friend who was an ABM graduate). They said its easy for them to handle finance because they're from ABM but its very different for me because im a HUMSS student.
Do you think i am able to survive handling a finance account with no experience and not even a graduate from ABM? Im kinda doubting myself but there's a part of me that really wants to do it because ofc 1. i will have my own money 2. experience 3. i stopped college.
@@sapientglobalcareers Hi! Even tho im still unsure, i clicked the application link and im done already.
@@ahnyudaeng9571 we have same scenario Im not graduated ABM and I want to try this kind of work but I don't know if I can handle it
Hello @ahn yudaeng same! let’s connect, saang company ka?
Hi is it a hard account for newbies
yuppp. i agree. i'm a newbie in the field of call center agency. i'm also undergrad. my company gave me intuit acc and it is also a new account in the company so basically, i'm a pioneer. they haven't told me my training schedule yet but i want to be prepared so here i am, searching and watching financial account related videos
what arr your sites po?
First job application ko na hired ako and narefer sa financial account hahaha kabado malala ako
Hello, what company po and saang site?
same. Jan na po start ko. Kamusta po work ninyo as new hired at financial acct po hawak ninyo?
So far trainee pa and i handle chase uk account
Hello ma'am! naipasa kopo yung initial interview and then tomorrow (if the Lord wills) I will proceed for my final interview, at Financial Account po yung ibinigay sa akin,
first time ko lang po sa ganitong industry, and nagsearch napo ako patungkol sa mga final interviews,
eto po yung question ko: may script poba para sa mga mock calls?
by the way, this video is really helpful for me ma'am, thank you for giving me an idea about Financial Account, thank you and God bless!
if the Lord wills na pumasa ako, babalikan ko itong comment na ito :)
any update sir? intuit account po binigay. and by tomorrow may assessment ulit and final interview. pero bago ibigay yung account ko, nag assessment and initial interview na 'ko. about saan po kaya yung assessment ulit and final interview?
@@Aiks123 hello Jham, unfortunately, yung final interview hindi ko naipasa, but by the grace o f God nasa Concentrix na ako ngayon nagtetraining na,
Kadalasan yung assessment may kinalaman yun sa account na ibinigay sayo, kaya better na magsearch kana, then sa final interview, kadalasan uulitin lang yung mga tinanong sayo sa initial, pero depende padin,
eto yung tinanong sa akin sa final interview last time:
Tell me about yourself that is not written in your resume
I hope this will help you, God bless Jham!
@@mrchristian8782 thank you! actually tapos na ako sa final interview, with mock calls and assessments din siya. start na training ko sa sep 5. piprepare na rin ako niyan para di na mahirapan sa training. congrats sa'tin and good luck sa life as agents!
Ma'am may i ask what is inbound sales?
Naiinis ako sa mga BPO ngayon, kita na nila technical support ako ever since pero dinadala ako sa mga sales at finance 🥹 Ligwak ako lagi sa final interview kasi nganga ako sa mock call 🤣
Hi do you have any idea po about HappYness Account? (Concentrix) po