In Depth: LA Metro
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- čas přidán 12. 08. 2023
- In segment one, Hal is joined by LA Metro CEO Stephanie Wiggins to talk about some of the recent changes and challenging issues affecting the Metro. Then, Metro Art Executive Officer Maya Emsden joins Hal to talk about the art sponsored by the transit agency.
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Metro has expanded a lot and they should be proud, there are lot of challenges but its good to build
It's a great first step. Once they figure out how to stop metro from being homeless shelters like European countries did decades ago, LA can become a real city.
Safety is not the only problem with the subway and light-rail. It's the cleanliness and smell. If it stinks or looks dirty, people aren't crazy about riding them.
The K line is a great example of non-DTLA centered rail. Now we need one to connect the gateway (specifically OC border cities) with the SGV.
A north / south line in the SGV to Gateway would be great. But at least the Whittier extension and the WSAB/Gateway line seem to be moving forward
Great interview im a engineer on the path train in new jersey i just love the progress la metro is making
As a person who uses Metro on a regular bases. I now see suspious and criminal individuals and their activities now in daylight hours. These types normally were around in the late evenings but now are clearly visible in the early afternoon.. These individuals are only kept under control by a visible armed police officer. Until Metro has an armed police officer on the platforms of all downtown stations, rail passengers will not feel safe. Another priority would be to keep the filthy carriage interiors clean. I have seen the cleanliness go down hill since covid . I no longer feel comfortable sitting on the seats.
Agreed. I don't take Metro any longer because the product itself is so bad. The real reason Metro is dropping fares today is because the system's ridership continues to plummet. Poor rider experience and safety concerns is why the system's ridership is not growing. Why can't Metro operate the taxpayer's system with common sense approaches, such as actually enforcing and automating fare collection and using automation where it can to decrease costs? Now Metro wants to hire an entire new police force, rather than using data and AI systems to staff security where it's actually needed. Metro leadership continues making excuse after excuse for policies that cause them to hemorrhage money and increase their losses. Not enforcing fare collection (automated gates like other systems) contributes less safety for riders because it encouraging vagrancy across the system.
Metro continues to operate with service quality that is far below average compared to other systems that are 30 years older. With extraordinarily slow speeds (like 27 mph average on light rail per Metro's own website, even though they are rated at 65mph), I tried the system for 6 months and stopped using it. Outside of the filth and safety issues, it took me on average 60% longer to get to my final destination vs driving or taking an Uber. I tried, but just couldn't continue. Metro constantly made me late for work and other appointments!
The leadership at Metro and taxpayers need one thing right now. And it's not building new lines. They need to focus exclusively on making what they have work faster and better and innovate themselves out of this mess. If they don't innovate and operate a world class system, Metro will become IRRELEVANT once AI based autonomous vehicles and traffic control systems become mainstream. Read what analyst firms like Rand have written about the revolution in AI based transportation systems! Private company based innovation and autonomy is being developed at breathtaking speed. So Metro leadership, if you are reading this, how about you focus on the quality of the product!
Not sure why they don't have transit cops.
The CHP should handle it. @@boardcertifiable
I like the LA Metro :) it is very convenient to use.
It was called the Rapid Transit District (RTD).
the Orange line should of been a rail line. even the silver line😊
The G (Orange) Line will be converted to a light rail eventually by 2040
It was originally envisioned as one, unfortunately at the time of planning/construction, it was illegal/unpopular (thanks to NIMBYs) to build rail in that area, it has since been reversed and they are planning on turning it into a rail line
@@safuu202expand the subway
They need to put in turn styles in stations, just like in the Amsterdam Metro, it works well and keeps the homeless/drug addicts out
All the underground stations have them. Originally, none of the stations had them. It was the honor system. I'm sure Metro is retro fitting wherever they can.
They need high sliding doors like in modern cities around the world. I see people jumping the turnstiles all the time.
@@brunochambre The two gates that get illegally used more often is the emergency gate and the one for wheelchair access. LA Metro is studying it. They should also station a person at the turnstiles to police it.
LA Metro requires a dedicaded armed police force, like DC's Metro Police
They have decided to create on soon
They used to have police. But Metro’s Democrat leaders decided police presence was not good. Now they’re reaping what they sow.
As a European, I appreciated the work gone into the LA Metro, hopefully it will expand and further improve especially for the 2028 Olympics. It would be nice if they allowed Apple Pay/Contactless as the TAP Card System is annoying, and also they need to do something about all the fare dodgers Lol
Please remember that TAP Card machines only accept $1 bills, not $5 bills. Additionally, the app you are using to add value sometimes fails to transfer funds to your physical TAP Card. It would be beneficial if LA Metro implemented a system similar to Metrolink's, where security checks tickets at the stations before boarding.
In my opinion, LA Metro stands as the preferred and more user-friendly option; however,the absence of policemen or security personnel stationed at the stations to verify passengers' tickets is a significant failure. This deficiency results in the presence of individuals with erratic behavior, accompanied by bulldogs, on the trains, which is regrettable.
As for Metrolink, I do not hold a preference due to its operation of heavy trains and the frequent loud human-voice announcements. However, it should be noted that these trains offer ample space, and the passengers generally conduct themselves in an orderly manner.
While LA Metro provides easier and more convenient access through its automated systems, the lack of law enforcement presence to checking passenger's tickets creates a loophole through which criminals can gain access to LA Metro trains.
As a long time metro rider, I can tell you it is so bad that it motivated to learn how to drive in spite of severe anxiety. I honestly feel for the metro drivers the most. Im not sure they get paid enough to deal with a lot of the craziness that happens.
Lol I did the opposite, stopped driving because things were getting to crazy and unpredictable on the road. My mental health is a lot better now that I stopped driving.
@@pinhead35 u stopped driving in LA?
@@BethRoxyy yup, I only drive if it’s absolutely necessary now!
Does the metro system have an app yet?
Yes. It has two. One for tracking the Metro lines and another for reporting problems
@@mrxman581transit isn’t officially a metro app but it receives real-time info from Metro
“Unhoused”? You mean “homeless”.
The ambassadors are really nice. I like it. But we need more armed officers
I've noticed more transit officers on the E line.
The Pass system should have stayed ... the $5 dollar day plan can improve back to daily, weekly, monthly plans
Seattle Washington they do opposite of every other cities on Homeless Crisis 😂😂 😆 🤣 😂 😹 😆
I have seen lady be beaten at train pico station. Don't feel safe to me.
I saw a person get t-boned and killed while they were minding their own business to make a left turn. Driving don’t feel safe to me.
It's unfortunately simply not safe to ride the metro outside peak hours. I'm a proponent of walkable cities with good public transit but it's simply not possible to recommend using LA Metro, especially the trains, post COVID. Observing drug use is a guarantee whenever you ride, which isn't threatening in and of itself. But about 1 in every 10 times you experience something unnerving (someone yelling threats, blood stains on seats, crack smoke), and about 1 in 50-100 times you are actually unsafe (i.e. you are the target of a sexual assault, hate crimes, direct threats and battery, etc.). 1/50 doesnt sound like a lot, until you consider that it'll take just a few weeks of roundtrip usage to never want to take the metro again. Having loved ones report sexual assault from the Transit App and having nothing come of it ensured that we're now a driving household, even though the Metro is actually much more convenient.
So what hours are you talking about when you say it's not safe outside the peak hours. That implies that it is safe during peak hours.
I've been on the E line several times since the Regional Connector opened and used several different stations between 10am-8pm and felt safe.
@@mrxman581It's fitting that there was literally shots fired at the Del Mar Station within an hour of me writing this response. When I say peak hours I mean peak commuting hours (6-9 AM and 4-6 PM). The new stations are fine because they're staffing dozens of Ambassadors and Transit officers to each station. If they remain that way after those folks leave, I'd be very happy.
@@ShadowRaptor8 I heard about that shooting too, but that's different from what the day to day safety and cleanliness of the system overall.
I'm very optimistic that the entire Metro system will improve, and the odds of Metro returning to having it's own police force is very high. That will make the entire system safer too because LA Metro will have sole discretion on how and where to deploy its force. I was surprised to find out that that is not the case currently. LA Metro has very little say how LAPD, LASD, and LBPD are deployed. I hope LA Metro moves on this sooner rather than later.
BTW, I would like to see LA Metro install those platform security doors on the C line mostly to mitigate the noise level on the stations that are located in the freeway median.
@@mrxman581 You have no idea how badly I want you to be right. After the day I experienced, here at the sieged apartment in Pasadena, I am struggling to feel hopeful. I really, really, want to be though. Believe me.
@@ShadowRaptor8 I hear you. You're not alone in feeling that way.
I've been away from LA over 25 years. Coming back. I was hoping LA Metro would've been more far along.
C (Green) hasn't been finished to the complete Southbay.
The westside lightrail (or monorail) Hasn't been completely planned out from the SF Valley to LAX (via Sepulveda Pass).
A completed Pomona line, A completed Whittier line from ELA?
Not monorail. The answer is almost never monorail. Monorail is a gagetbahn that looks good in the videos but is atrocious to use. We need actual solutions not tech toys. It's either light rail or heavy rail.
As long as Metro has safety issues all improvements are pointless because no one wants to ride.... Every one I know without a car would rather ride the bus ( even tho metro is faster) because on Metro you are trapped with the crazies on the Bus too (a bit) but you have option to get off on the bus...
"As long as metro has safety issues improvement doesn't matter" 👏👏👏
This is the key point. The new regional connector shaved 30 minutes off my commute via rail; I still drive because I simply didn't feel safe on the train coming home after trying the RC for two weeks
@@ShadowRaptor8I've taken the E line several times since the Regional Connector opened and it was great. I used half a dozen stations including the new ones. Just last week I took the E Line to the Broad and then Grand Central Market for lunch. It was fast, clean, and no crazy people. I did see many people with bikes which surprised me.
I’m a metro driver. Most of us don’t feel safe. She’s full of shit the system is not safe!
The 25 million monthly riders the Metro system sees say otherwise.
Most Metro riders don't own cars and have to put their lives at risk whenever they take the subway system especially females at night.
Make the numbers on the bus black not white its for visability issue from a first respinder
I think we can all agree the only 'multi layer approach' to safety is to deep clean all the buses and trains and not let a single homeless in period.
Seattle Washington homeless is a lifestyle in the community forr services 😂😂 😆 🤣 😂 😹 😆
bring back the LA Metro weekly and monthly passes why u do us dirty like that? dirty like the B line, although fast and convenient, should be called the P line lol
The LA Metro monthly pass used to cost $100 but they just introduced Fare Capping which means you'll never pay over $72 per month. Once you hit that threshold, all your next rides are free. So it's cheaper now than it was before.
They Chopped It Down To 50 Before It Was Removed. But Now With This Capping System In Effect, Id Store $50 In My Tap Card Every Month Cause I Pay $9 For Each Work Week Which Is 4 Days On My Work Schedule But On Wednesday And Sunday Id Spend $3. $1.75 To Go To Work And Another To Get Back But For Friday And Saturday, Id Spend $1.75 Just To Go To Work And Uber My Way Home. (Both Fri And Sat Combined Is A Total Of $3) With That Said, Out The Entire Month, Id Spend $45 Monthly Its Like I Saved $5 For The Pass
Spoiler Alert: Crime and homelessness is now endemic to every large metropolitan area of the world, not just LA... When studio apartments start at 4 figures a month and the minimum wage is what it is, what would one expect! The solution? Flood the city with micro-housing... 160-320 sq ft studio apartments and backyard suites that can comfortably work for everyone but families which is half the market these days...
Considering the crazy drug addicts that use the bus and subway, kids should not be using metro
I’ve been using it since I came here a month ago and it’s disgusting it smells of urine and poo there’s homeless people all over the place it seems like I’m in a zombie movie sometimes with the amount of people sleeping on trains, floors and platform or just off their face and when they ain’t out of it you get mental unstable people screaming and shouting threatening people being violent etc
Just today on one train ride I had 2 homeless people scream and shout aggressively a guy with a fake gun that everyone thought was real who people panicking and a guy trying to sell tasers it feels like a crazy lawless place rising on metro… plus I have t seen anyone but a ticket
They need to interview a person that actually operates there system the ceo is just a puppet. Only I would love to give my personal view of being a driver and what goes on the real day to day operations. She never once steps out to talk to riders and if so it’s done at union station under the security of the lapd she not really out there I would love to sue her in MacArthur park getting patrons ideas and questions. She needs to be fired and metro needs to stop add more projects to its lists and do a self system check and fix what is going on and finish all its current projects. Then we can look forward for future projects.
As a daily rider I can confidently say things have been improving back to the way they were pre-covid. The changes are happening, been seeing armies of training ambassadors and a lot more personnel (police, ambassadors, outreach, security) on trains and stations. Heck, police finally rode the trains, that’s huge, they never rode.
We wanted to take the metro to a birthday party in DTLA... but decided drive instead due to all the "homeless" and the crime.
As a metro worker , I’ll tell you , you made the right choice lol
You should see for yourself instead.
@@whynottv5779as a metro worker what the hell are u talking about
@@pigjubby1lol my favorite thing is everyone says riding metro is unpredictable, yet when you drive it’s more unpredictable, there’s no guarantee you’ll make it home safely when you drive, like literally none, you’re at the mercy of other drivers.
Take a shot of tequila every time she says "absolutely"
SHES NOT ADDRESSING IT AND THATS THE PROBLEM! AND BY THE WAY AMBASSADORS DON’T MAKE IT FEEL SAFER
They've added more transit officers in addition to the ambassadors
She lost all credibility with me when she speaks of "New York style" subway cars enhancing a feeling of safety. Apparently she's completely unaware of how unsafe the NY subway is now and we don't feel safe either. She has her talking points well rehearsed but I don't see her as a problem solver.
She's probably referring to the open gangways on the upcoming new subway cars that will also have the seats facing the center aisle. With the current seating people can come up behind you and not realize it until it's too late. The open gangways also allow passengers to move to the next car to get away from a sketchy situation. You can't do that on the current subway cars. So, yes, it should help with feeling safer.
@@mrxman581 All I can say is that it doesn't work in New York. People don't feel safe on our subway. A friend of mine was "pummeled", as the newspaper put it, while sitting in a longitudinal seat. Also, the open gangway can go either way. Yes, easier to move to another car but also easier for trouble to follow you. I do agree that knowing I'm not trapped by locked end doors, like some of our older and longer 75 foot cars is better.
Still, the answer is to address the root problem and take people who will do you harm off the street and Subways.
@@robertbeck168 they're doing that as well as of April of this year. Many people don't know that LA Metro decided not to enforce fares during Covid. That is when you saw an explosion of criminal activity on the Metro system. I believe that policy ended several months ago with the official end of the pandemic. Personally, I thought it was wrong not to enforce fares during Covid. Though I have to admit I stopped using Metro during Covid. Only started riding it again about two months ago.
@@mrxman581 I agree with you. That's a lesson learned and now apparently forgotten. Back in the 90's, thanks to the "Broken Windows" philosophy of policing, NYC went from being the murder capitol to the "safest big city" in the country. Turns out those folks who fare jump go on to do other bad things. Now we've forgotten history and are doomed to repeat it.
@@robertbeck168 In the case of LA Metro it was different because they weren't technically breaking the law. The policy was instituted for health reasons due to Covid and many people stopped using the Metro during this time anyway so they thought it was a sensible policy. What they didn't take into account is that the homeless realized it was safer for them to use Metro stations and trains as shelter instead of being in crowded street encampments. Now Metro is finally cleaning up the mess they inadvertently created. It's getting better but it will take several more months to get the safety and cleanliness back to where it was before Covid and hopefully even better than that especially if they decide to go with their own in-house transit police officers. I hope that is the case. That way LA Metro has complete say about how and where to deploy their offices. I was surprised to learn that LA Metro, currently, has very little say on how or where LAPD, LASD, and LBPD are deployed on the LA Metro system. That's an issue.
BTW, LA Metro used to have their own police force about 25 years ago. However, because of political expediency by mayor Richard Riordan back then, the LA Metro police force was subsumed by LAPD. Personally, it was a way to quickly increase the number of LAPD officers and in turn the police union would support Riordan. LA Metro apparently did save money initially but it was a huge mistake in the long run.
It’s now called the Metholink
Methro Tull
Fire this woman.
Oh great a homeless mover
Such a stupid comment! Not only are you criminalizing homeless who are Not criminals but you're also dissing an alternative to sitting in LA Traffic! very stupid and brainless comment.