How to handle hosting for clients - What mistakes to avoid
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- čas přidán 29. 06. 2024
- In this video I'm gonna explain how to handle hosting and domains when you are working with clients. What's the best hosting provider? Or should you go for the cheapest hosting provider? Do you pay the bills for your clients?
Check out which hosting will work for your business:
Siteground hosting: livingwithpixels.com/siteground
Hostinger hosting: livingwithpixels.com/hostinger - Use the coupon: LIVINGWITHPIXELS for an extra 10% off.
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All recommended software & discounts: livingwithpixels.com/links/
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Some of the links above are affiliate links, which means that I earn a commission when you make a purchase via my link. Thanks a lot if you decide to do that! I couldn't make all these videos without it. - Jak na to + styl
I'm about to cry... I've never come around a person that explains as GOOD as you. All of them just give you a little info and that's it. You have gone way ahead of them. You should be proud of yourself and your work.
Wow, that’s a huge compliment. Thanks so much. 🙏🏻
@@rinodeboer what if I already have wordpress in my computer can I added their domain name or theire hosting in my WordPress and work on it and until I finish building the website or designing the website or I could't be a webmaster for them ant more
Please make video about how you quote for your clients..
like, I would be interested to!
some customers don't even understand what a domain or a webhosting is, they just say I want a wesbite shut up and take my money.
If you try to explain to them the monthly/yearly costs they may think you're trying to rip them off lol
shut up and build my website! lol xD
Well, they don't have to understand what it is. If they can order a product from amazon, then they can order hosting. It's almost the same buying process. Select product > Fill in info > Pay. And again, if they still struggle, just help them and tell them what to do. There are many simple ways to make it work. Shouldn't be a big issue.
@@rinodeboer I agree, but not 100%. I've always walked my clients through setting up their domains themselves, but 2-3 years later they've come back to me cause they forgot to renew their domain =/ it would have been better for everyone to just charge them to manage the whole package....
But as you said, there are many more benifets to having them on their own system, like if they do go bankrupt or something. So maybe it's best to set a calendar when you set up a client, and make sure to send them some confirmation emails a month or two ahead of the expiration XD
exactly. i had this client who goes "so i pay you $xxx and you will set it up running for the first year right?" I said "yes, its including designing and hosting for a year. then you'll be paying around $150 to $200 yearly after". he said "why am i paying that?" "for hosting and domain" "oh.. thanks" i tried to explain how it works then he never replied.
to another client i said "$xxx to build the site and get it live. then $50 a month, i will do editing up to an hour and do maintenance if needed. any work which takes more than an hour, i charge $25 an hour." deal done. easy peasy.
Almost all of my clients don't care about managing their hosting. They just pay me once a year to keep their site (and emails) online.
Managing domains and hosting email is not a good idea. However, hosting the website can be a great way to make some additional monthly income. It should not be too difficult to give the customer the files and database if they wish to leave. You could even charge for migration if it is actually the customer who wishes to leave.
do you need to know code to do this ?
No
Agreed
I do this, I'll be more number 4 on this list, all seperate, cost say £6 a month, I'll charge £10 on a direct debit over all of my websites, the Income Vs the work asked is 90% Income 10% work (is the juice worth the squeeze?) I believe so, if they want to leave you can give the NEW designer the Info, let them do the work migrating...
I’m with you in this.
I have my new clients buy domains from Cloudflare and share the account access with me.
Great content. This is the type of content that new web developers like me need to hear. I know this video is 3 years old, but it's still very relevant. Thank you for sharing.
This is the only video on the CZcams that had the exact answers to my doubts.... Thanks a lot brother....
Exactly!!😁
SAMEEEE
Samee. Hahaha I'm a startup and I don't know if I should purchase a hosting domain for unli websites or let my clients do those.
He just save me from clients shared hosting
Nice video, for those who consider adding fees for the website service consider this: in legal terms in some countries (Italy for example) the customer is the owner of the website/product unless stated otherwise in a contract with a clear statement that the customer will be "renting" your services and paying a monthly or annual invoice. You need to point this out otherwise you risk legal consequence for any loss or damage (ex: customer does not want your services anymore, you block the hosting service and take their website down, the customer has no website for their clients, they lose money and contacts, it's legally your fault). Always think twice before making decisions, it's not just about easy money or getting greedy, sometimes losing a few bucks can save you a lot of issues. I always go with option 4, they buy the service themselves (I can help and guide them) and I only charge for the renewal, backups, upgrades etc. They are the owners of the product, I just sell the product and bundle up services.
Hi! I really appreciate the detailed info you provide in every single video. Please keep this style, because there's no one on youtube doing it like you do. If I would be teaching this subject to the community I would do it just like you and another amazing youtuber called Ferdy from the Netherlands also. You guys are my best friends. All the best from Portugal.
Hi Rino, fellow Dutchie here. Your tutorials are very valuable and useful. Thanks for taking the time and putting in the effort to educate and help all of us. It's appreciated. Please, keep them coming!
thank you SO much for this video!! This is incredibly helpful. All of the research you put into this... Is SO appreciated!! I've been in a whirlwind of looking at all the different hosting options, and which is best. I finally have a clear answer and I am so appreciative of that. Yesss!! little step in front of another little step!
This video exactly explains the things one need to get started in freelancing. It's easy to learn the skills from so many resources around. But the tits bits of the business is not discussed that much.
Thank you.
By not offering hosting, you'll get technical questions like "how do I find a host?" "What host do you recommend?" "How do I get my site on the internet?" - all of which are opportunities to make some money by solving their problems for them and charging a little for the service. You're walking away from money if you don't, and leaving your customers will a half-done job.
💀
I'm really glad I found you channel. Your videos are amazing and I could have saved much time researching, if I found your video and channel earlier. I spent like 10-20 hours to get the advantages of having a client handle his own hosting instead of me doing it. I also wrote with multiple webdesigners with their own business and so on.
Just the video I needed. Loving this guy already🔥
This video has answered all my questions. Did not even know how to formulate the questions I had in words but you somehow found the right words and examples to answer everything. Thank you!
This was spectacularly informative. I am approaching my first gig, and despite being comfortable getting my own sites up and running, not knowing what is normal/good etiquette when giving the client the the keys was making me sweat. Thank you so much!
I was searching for this information for years! I couldn’t find a good source for this information!
Man I could literally pay you money for this video! Thanks a lot.
still haven't found good info here...
this is the most amount of information i got in 17 mins in my entire life. you sir are a genius at teaching. ive been going thrue videos for 2 hours to explain what hosting and domain is and i didnt get anything until i found your video which pretty much andwered all my quistions and on top of that gave me recommendations for where i should get them. what an angel
You should make them sign-up to webhosting themself. I send them a link to hosting that I know is Great. And yes, I send them an affiliate Link so every month that they stay with that hosting I get a percentage. Good stuff!
Do you mind letting me know where you send them?
great idea!
I watched other videos, and felt that that was the best option. After seeing this video, it seems so much more doable and realistic. Thank you for all your work! You are appreciated.
Oh my gosh your videos are so great! Perfect delivery and great info. So glad I found you!
Thank you for the tip at the end of the video. I will be signing up using your link soon. I am restarting my website design services too. Your videos are helpful in times like these. Thank you and looking forward to more of your innovative tutorials! From Singapore.
Excellent points Rino. I totally agree that a client should own their hosting and domain. If they don’t understand at first, then take the time to explain. It builds trust and puts them in control.
Really love this content, it's just full of great value... well-done brother and keep the good work
Good video, bro! I was just thinking about this topic and option number 4 is really the best.
I'm so glad I found this channel. Your videos are very well edited and explained. This will definitely help me a lot with my web design agency. Thank you!
Thank you - Welcome aboard!
This is the video I needed for months now. Loved the content and subscribed 🔔
Thank you so much for making this video! This is just the type of knowledge, that is usually learnt the hard way. Thanks for saving us a lot of trial and error 👑
Hi when I have to make a wordpress account on my clients hosting account, shall i make an account for them using a new email or should i tell them to make their own wordpress account and give me access?
Great!!!!! video. I have been watching your videos and we think alike. I 100% agree with you about not hosting sites for clients. The only thing that I do differently is I DON'T build on existing hosting packages. I had a horrible experience where I took over from another designer and built on the existing hosting. He then went in and messed up my work which means that I had to start over. PLUS, I realized that each providers dashboard is a little different so I now work exclusively with one company and require my clients to use them (they get a huge discount from the provider) which enables me to be a subject matter expert and know the dashboard inside out. I lose a few clients because of that but that ok. You are doing a great job. Your videos are excellent. Easy to understand and informative.
Thank you so much. I could not find another video on CZcams that covered this topic in this much detail
most of the wordpress gurus dont have contents like this. This channel is the best to watch after you are ready to find clients.
Never really comment, and I do realize the video is over a year old, but I just had to say I really appreciate the work put into this and the value provided! Thank you so much!
I am really surprised by what you say...because in my experience the cons you mentionned are not really meanful. I can make a lot of benefits almost effortlessly by offering hosting plan to my clients. It is very easy to handle. And if they wanna leave, I give them a backup of their websites. Most of my clients don't want to be cioncerned by technicals stuffs, and they would prefer to have someone in charge of everything. I charge them also for support service. They pay the bill for one year with domain name. You can make your own rules to make hosting an easy and lucrative experience for you and your clients.
@@4Sell Every service is overpriced in order to make profit, yet majority of people still buy gas for their vehicles.
Agreed. It all comes down to what you want to do with your time. It seems he wants to design websites and that's it. Then his points are very valid. He doesn't want to be encumbered with other tedious tasks. For those of us who don't have the success he has, we make our money by these other services.
Thank you for this awesome explanation, Rino! I have been watching your videos on Elementor functionality for about a year. I am now starting to build websites for clients all thanks to you!
This is my favourite channel on CZcams. Amazing content!
The clearest explanation I watched so far! :) Thank you!
I love this tutorial. Very easy to understand, i like how he took into consideration people who are in a tight budget- like me !
Just found your channel and the information your providing is invaluable and everything I’ve been searching for! Subbed immediately!
Yeah man I also think like you and I have searched this topic on google for hundred's of time, thank you brother
Good points Rino, I would definetly go for option 4, less hassle down the road. In addition, you can send your client an affiliate link, so the web host will also pay you a comission of about $25-$50. It's up to you if you keep that or give a discount to the client :)
what web hosts have good affiliate programs?
@@gabeadams2926 Hostinger
Nice which one
Incredibly informative and helpful to me. As a new web designer, I could not be happier finding this video. Thank you!
You've answered all my questions! Thank you so much. I'm learning ALOT
Hi Rino,
I'm loving your content, I am making Websites at the moment, but have been using templates for too long now. I think your model to design in XD and build with Elementor is my next step. I have been looking for a workflow that will suit me!
I will purchase your course in the near future, just have a few Udemy ones to get through first.
Thanks for the great content!
Bruh! You deserve more subscribers than other CZcamsrs out there. You explained everything very well and all of your thoughts makes a lot of sense.
Man I like the way you are explaining the things. You make them look so easy and funny.
Thank you so much for this brilliant information. I have been searching for a long time for this information and you have answered all my questions. You are a superstar. ⭐️
I am an experienced web developer, and with me happened exactly same what you talk about... Informative for those who new in business.. efferts appropriated....
I really appreciate the effort you put into this video. It was very helpful. Thank u
Thank you so much for this video! This is so helpful.
This was an excellent video. This is exactly what I needed. Thank you!
Very useful information! Exactly what I was looking for. Thank you! Appreciate your hard work!
Great content! Thank you...I really love this channel 💕
I loved this video, thank you very much for sharing this info, you know, #4 procedure that you're recommending, is exactly what I was doing intuitively (I'm also a SiteGround client), but lately I was thinking, "what nonsense am I doing?" I should be making more money by using my own hosting and charging my clients, thanks to you, now I know I've been doing things the right way since the beginning :)
Rino, I have been watching a few of your videos recently. Yes this video is a few years old, but the information given is still very relevant. It is good, and better than many other yt'brs giving advice. Dank u. 💯😎 All your other videos are fantastisch.
I am using hostinger and my experience with them is really good. And their control panel, addition of new sub domain and installation of new wordpress site.. all of it is intuitive and easy to use..!!
Yeah. I also using hostinger and all i can say im happy with all the offer they gave with the happy price too.
Dear Rino!
Thank you so much for this great summary. Helped solve the problem of managing customers' storage space! I appreciate your work! József Medved from Hungary
Such an amazing content and so proffesinally explained. love you!
thanks for for your feedback, can you help me
Thank you so much ! This helped me so much. I love the way you present
Rino, thank you so much for all these great tutorials. These help tremendously!
Hey great content. Need more people tackling the practical problems. Nice work!
In my experience some clients don't enjoy doing anything technical at all so they'll just prefer to leave you to handle it all. In that case I just turn off auto renew and send an invoice to the client when it's time to renew.
I do agree with you. I found the same thing BUT I then realized as stated in the video, they then feel comfortable asking for small items like email set-up etc. I created a how to video which walks them through purchasing their hosting OR I do a share screen with them. I signed up for an affiliate program with my preferred hosting company which means that I get a commission for each new customer AND the client gets a huge discount (Win/Win). It's worked well for the last few years.
Hello Rino! Congratulations , great content and education. This magement is hard to do!
You are so easy to understand and look really friendly.
Thank you! That's a great video and info. Much appreciated, super helpful!
Giving thumbs up 👍🏽 is not my thing but this video definitely deserves it. No time wasting, straight to the point, clear, nice honest advice. 😊 great stuff, thanks
Exactly what I was looking for. Yes, please provide more info. I’m building websites for family and friends right now on the cheap. I would like to expand my client base to help offset my time and effort, so I’m looking for a business model.
I also like option 4 and been working that way. Very good video. Thank you!
Great video! Packed with lots of good information & research, got my sub! Will you make one about deciding estimates or quotes for your clients? I think that would help a lot of people out, especially those of us just starting our own freelance business. Thanks Rino!
Been looking for this video. Gracias bro 🔥🤝🏽
dude you just bombed the hard bitter experience before I got it. I was thinking about those possibilities when working with clients and the 4th option is the way to go ... otherwise there will be so much trouble along the way. Thanks a lot .. been looking for this content for a day and CZcams suggested this today .. !
hi Sir i am from india. I have watched most of your videos. best thing about you is how u portray things. One of the best channels for wordpress web development
Dude you are so awesome lol. best web design tutorials on youtube. Your a big inspiration for me, thank you for your vids man, keep it up!!
Thank you so much for this video, its exactly what i was looking for. cant wait to get my website business up and running, and watch more of your videos :) cheers :)
Great work, thank you!
Hey Reno, that was just brilliant, thank you for sharing :)
Respect to you Rino! Your videos are so useful, thank you so much bro!
love your channel so much! super helpful and professional
This is great, Rino! I was wondering why I couldn't find any Wordpress tutorials that focus on, or even mention, this very important aspect of making Wordpress sites for clients :D So thanks a lot
Thank you so much for this great informative video. It was super clear and I found it very helpful.
Amazing content, well presented! thank you!
I run a dedicated server to host clients. Having the option to tweak the server, build any project you want and have hosting clients pay for it has worked beautifully for 20 years.
What are you using to host your multiple clients? Thank you.
@@smartyards6474 I run dedicated server with WHM installed to setup clients. One factor to bear in mind are the ip addresses you get assigned. I'd leave a note requesting the ip addresses are clean. If you get previously used ip addresses make sure they aren't on any blocklists otherwise you could get email delivery problems.
I second running your own server. I use a dedicated server with just NGINX and FPM. I then have a second server for email and route all those emails through AmazonSES.
Hi when I have to make a wordpress account on my clients hosting account, shall i make an account for them using a new email or should i tell them to make their own wordpress account and give me access?
@@liban2 you shouldn’t be using wordpress.com. I would look into managed Wordpress hosting. They use the Wordpress.org which allow more plugins/themes without charging more. I also do managed Wordpress hosting myself and for people. Wpengine I believe is one of the big names. Since I do it myself I don’t really have a recommendation other than contact me haha.
Finally! Many thanks for this concise and informative session.
Thank you for explaining so clearly
this video is too good to be true.. i mean just what i need regarding building my portfolio....and made me smile too.. :) this is an honest video and inputs thanks alot!!!!! i just subscribed to ur channel
You’re just amazing.
Thank you for sharing your experience and knowledge. Please keep up the good work 🙌🏼
Awesome video man. You're great!!!! Thanks a lot
Thank you very much. I understand everything I needed to.
Thank you so much for your help !!
Great video, and some valuable information! Thank you 😊
Thanks a lot ! This solved my big dilemma with concrete examples on why reselling is not a good practice !
All of your content is incredible :)
I am so glad I found this channel!!!!!!
I was looking for this information and I couldn't find it even in paid courses. Thanks, you are the best. Suscribed
Great stuff, good info, thanks, will help me decide more.
that's the best video i've seen about this topic great job Rino !
Thank you so much for this video. Very informative and helpful.
This is great! Probably one of my favorite videos so far. Love how it was long and in-depth.
Just curious, in another video I saw that you had changed the WordPress dashboard colors and added a logo to the dashboard. Do you use a plugin for that or code? I'd love to implement this for my sites. Thanks again!
That’s awesome to hear because it’s one the video’s that I’ve spent a lot of time on. Really appreciate your comment 🙏🏻. And yes, thats a good idea for a quick short video. I will put it on my video todo list 👌🏼
The best presentation of client handling for websites I have seen. I really enjoyed your presentation style, thank you. Do you have any videos on costings for the design and making of websites for clients and what you do as a maintenance of their websites, extra work they want doing after the handover. Also do you you set grid sizes for your design work for websites, desktop, mobile etc. Looking forward to watching more of your videos.
Thanks! This is what I needed to know 👨🏾🚀
I absolutely love your channel! Just had to say it.
Best explain of all the required questions.keep it up and we want more videos like this related to client works.
Very well explained! Thanks for the video👍