The Secret Way To Use “Why” & “No” in Your Next Negotiation | Chris Voss

Sdílet
Vložit
  • čas přidán 28. 12. 2022
  • Get FREE access to The Black Swan Group’s book 5 Negotiation Tactics for Dealing with Difficult People here: bit.ly/3duQVyW
    Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our website to subscribe to our newsletter and attend one of our live events. See you there!
    ===============================================================
    Don’t Miss Out on the Latest Negotiating Insights
    🔔Subscribe ⬇️
    @Blackswanltd1
    ✉️Join our free Newsletter: blog.blackswanltd.com/the-edge
    About The Black Swan Group
    Founded and led by former lead FBI hostage negotiator, Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discuss everything from silence techniques to influential empathy.
    Connect with The Black Swan Group
    📨Website: www.blackswanltd.com
    Instagram: / blackswangroupltd
    Twitter: / blackswangrp
    Facebook: / blackswanltd
    LinkedIn: / the-black-swan-group
    Connect with Chris
    Linkedin: / christophervoss
    Instagram: thefbinegot...
    Grab a copy of #ChrisVoss book Never Split the Difference© today. Find it here: amzn.to/3dutw0L
    Thanks for watching!
  • Jak na to + styl

Komentáře • 56

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Před rokem +7

    It seems like some of clips here were already shown in you other videos. Are you against adding new scenarios and more role playing in other life situations?

  • @eugenetswong
    @eugenetswong Před rokem +7

    Here are time stamps and notes for those moments. These parts of the video will help us to practise.
    19:06 thought shaping questions definition, and old purpose, and new purpose
    20:59 Review Of LMP: Label; Mirror; Paraphrase
    22:06 How To Deal With Boss, When How-Questions Don't Bring Progress
    27:08 Dealing With A Cut-Throat Negotiator
    31:44 examples of yes-questions vs. no-questions
    40:40 Exercise: Convert These Yes-Questions To No-Questions
    55:30 Tip: "How am I supposed to do that?" should be asked twice , if not thrice.
    58:02 What They Are Really Saying/Doing, When They Push Back
    * "I want a car in 60 seconds."
    * "No."

    • @GMacII
      @GMacII Před rokem

      You're doing God's work. Thank you!

    • @eugenetswong
      @eugenetswong Před rokem

      @@GMacII Thank you, sir!
      If you ever want to practise negotiating with me and another person via video conferencing, then let me know.

  • @travv88
    @travv88 Před rokem +1

    You know what I just used a "no" orientated line of questioning and realized how powerful it was. It was a very personal and controversial conversation so I cannot give an example here, but let me say it really displays the power of "no". Show the negative, "hey you don't want this right?" "no" and then you present what you consider the dichotomy to this.

  • @leslieaharden6183
    @leslieaharden6183 Před rokem +2

    Thanks! I have shared many BlackSwan videos w friends and family. Recently had to get someone who was very sick to stop being stubborn and get out of bed and go to the medical center... have had this happen before in which after many rounds of arguing, including angry voices etc the person finally got up and I was able to take him to hospital (Covid, fever, etc.) This time, I remembered "Are you opposed to..." and used the BlackSwan method. After a loooooong silence, the person struggled to sit up--and went w me to see the doctor. No argument's. Thank you...

    • @TampaBayRealEstateMarket
      @TampaBayRealEstateMarket Před rokem

      ❤a aaaa❤❤😊😊😊😊😊a😊😊😊😊😊a

    • @NegotiationMastery
      @NegotiationMastery  Před rokem

      Wow! That's incredible I'm so glad you were able to get them to the medical center! Thank you so much for sharing and being a loyal supporter.

  • @GCInvesting
    @GCInvesting Před rokem +1

    Love the tips of using why! Happy New Year!

  • @raymondzhu5272
    @raymondzhu5272 Před rokem

    I appreciate you sharing this information and free of cost. I will study and utilize it well in my life.

    • @NegotiationMastery
      @NegotiationMastery  Před rokem

      No problem please LIKE and SHARE We really appreciate your support. Thank you!

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Před rokem +1

    You would be surprised as to how many people misunderstand then no oriented questions. I've been in situations where I need to have a meeting with someone and I've already used the no-oriented questions. After saying no, I scheduled a meeting and the person comes back to me and says no today is not a good time. There is nothing more frustrating than that

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Před rokem +1

    It looks like you presented me with a challenge here. I am thinking the best way to translate these questions when I practice with family in my native language.

  • @conradjones635
    @conradjones635 Před rokem

    Happy New Year CV!!

  • @juliehedges999
    @juliehedges999 Před rokem +2

    Dayam - This is super interesting and mind blowing.

    • @TheKitchenerLeslie
      @TheKitchenerLeslie Před rokem +1

      This dude changed how I sell and I became superhuman. Study him closely.

    • @NegotiationMastery
      @NegotiationMastery  Před rokem

      Glad you liked it! For more content check out our website www.blackswanltd.com

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Před rokem

    I really like the exercise questions. I have homework to do. Please more exercises.

    • @eugenetswong
      @eugenetswong Před rokem +1

      Hi.
      I posted time stamps for this video, so that we review it while we practise.
      czcams.com/video/ryniNKUtLsg/video.html&lc=UgyCKYNNrpvU-G2HEe14AaABAg

  • @lorellamessana2346
    @lorellamessana2346 Před 6 měsíci

    For exsample . How do you it?

  • @lorellamessana2346
    @lorellamessana2346 Před 6 měsíci

    Like Love Like example

  • @marcellocuoco6192
    @marcellocuoco6192 Před rokem

    Valeu!

    • @NegotiationMastery
      @NegotiationMastery  Před rokem

      You are Amazing! Thank you so much for being a loyal supporter! Please check out our website www.blackswanltd.com I'm sure you will find even more value there.

  • @jaigaines
    @jaigaines Před 11 měsíci

    How can I get this done for you?
    Do you think blahdie, blahdie is a bad idea?

  • @jeffreylonghr
    @jeffreylonghr Před rokem

    This is freaking insane!!! Yup 5 secounds in and I am already saying becuase 99.9% of the time its not life or death your the 0.99% it has to work so people will listen. And I just posted lol.

  • @lorellamessana2346
    @lorellamessana2346 Před 6 měsíci

    Who , When , what, Where

  • @toms1197
    @toms1197 Před 11 měsíci

    Yes is like the bait on a hook. There are millions of examples in the animal and plant kingdom of this. Anything that lures prey gets them to viscerally say yes, I want that thing which causes prey to be eaten. It's how humans trap animals with a lure of some sort. When humans are fighting, one will give the other one an apparent opening that appears to be a vulnerability, so they think they've got the guy, but it's a trap. He is just luring them in for the kaboom.

  • @lorellamessana2346
    @lorellamessana2346 Před 6 měsíci

    Example

  • @eugenetswong
    @eugenetswong Před rokem +1

    For 31:44 and 40:40, let's practise converting yes-questions to no-questions by posting the questions as a reply to this comment.

    • @eugenetswong
      @eugenetswong Před rokem

      Would it be inconsiderate to weaker members of the community if we tweaked our practises and methods this way?

    • @eugenetswong
      @eugenetswong Před rokem

      Has anybody commented on this idea?

    • @eugenetswong
      @eugenetswong Před rokem

      "Does that make sense?" changed to "Does that seem bad?"

    • @eugenetswong
      @eugenetswong Před rokem

      "Do you think that this could help your organization?" becomes "Do you think that this could cause discomfort to your organization?"

    • @eugenetswong
      @eugenetswong Před rokem

      "Is this what you were thinking?" becomes "Were you hesitating about this?".

  • @Sanaki_Ahir
    @Sanaki_Ahir Před měsícem

    Some of the video clips have very bad quality
    Seems like you people don't care about video quality

  • @lorellamessana2346
    @lorellamessana2346 Před 6 měsíci

    😂🎉

  • @nichegoseberazdvatri
    @nichegoseberazdvatri Před rokem +2

    I need a practice buddy. Is anyone here against practing with me on video?

    • @eugenetswong
      @eugenetswong Před rokem +2

      I'm not against it. 😀 What do you want to practise?

    • @nichegoseberazdvatri
      @nichegoseberazdvatri Před rokem +1

      @@eugenetswong I'd love to practice some responses after initial rejection or push back for job offer, salary offer or getting nowhere with customer service. When is a good time?

    • @eugenetswong
      @eugenetswong Před rokem +2

      @@nichegoseberazdvatri I'm not sure about a good time. Maybe in the morning?
      What time zone are you in? I'm in Pacific time.
      I think that a better option is to just practise in this comment thread. We could practise each of those things? In real life, seeing body language is important, but for practise, it's more about practising your responses and discovering new responses. I'm supposed to be impossible to deal with, anyways.

    • @deshyvin
      @deshyvin Před rokem +1

      @@nichegoseberazdvatri I'm not sure this proposal is a good fit for the position, why should we consider forwarding into a new emplacement?

    • @nichegoseberazdvatri
      @nichegoseberazdvatri Před rokem

      @@deshyvin It looks like you are thinking about something here. What concerns do you have about me being the right candidate for this position?

  • @poobum9857
    @poobum9857 Před 9 měsíci

    i would guess his voice or tone might send some to sleep .. interesting stuff though.. a little bit Ron Willingham, Steven Kotler , Zig Zigler

  • @lorellamessana2346
    @lorellamessana2346 Před 6 měsíci

    Exsample is wrong sssssssssssssssss