Didn't expect this when visiting my Harley dealer? (HOW LONG IS TOO LONG?)
Vložit
- čas přidán 25. 08. 2024
- Harley Davidson is the king of Motorcycles for a reason but does that reign extend down to local dealers? Follow along as I take a day trip and go inside my dealership to see what happens.
#harleydavidson #motovlog #dealer
man I can't stand being bugged as soon as I walk into a store....I like to be left alone and will ask a question if I have one... this would have been an ideal experience for me
I just posed a question... a simply "welcome" would be fine with me.
@@JustGKue everyone is diff. Some want a hello, some want to be left alone. I prefer the latter😁
Agreed, I'm a biker in an HD shop, not a yuppie in a furniture store.
I don't like sales pressure and I like to be left alone until I seek out a salesman tho help me further.
You don't need to be bugged, but it's nice to at least be acknowledged.
Those two couples are doing some serious riding! As far as waiting to be greeted or asked if you need assistance, I actually prefer to be left alone when walking around the dealerships. Sometimes they can be overwhelming. But I do get the point!
Just a simple hey and welcome would do.
Yeah, I feel the same.
@@Realhighlife I hope to do the same!
I spent more than 10 minutes in the local dealership before I was approached by a sales person. Didn’t bother me though because I like to scope things out without having someone on my hip or looking over my shoulder.
@@coreycallahan7443 10 minutes is a long time. At my local dealerships, it's more like 10 seconds. I prefer to be left alone, unless I have a question about something.
Most new vehicles purchasers prefer to be left alone when looking around. If you have a request, make your request. You have described the perfect experience in a dealership.
Could be ....could not be
You turned a negative situation into a positive one brother. Not sure why some dealers (or people) are like that. But talking to those folks from Canada was awesome. Now you got me researching the million dollar hwy when I ride out to Nevada.
I always try to look at the best in a situation and that couple was amazing
@@JustGKue You found the best, right outside, in the HD parking lot.... this is why HD owners are so wonderful to know and chat with.
The best thing about riding is meeting other riders and hearing their stories. Love the video. ✌
Indeed. Can't wait to meet you in Daytona
I would rather be by myself.
Bro, I garrentee you would have gotten all the assistance you wanted if you had started one of those joints up. 🤣 Good conversation with the Canadian Riders.
Lmaooooo
FYI, some sales folks leave you alone if they see you recording your walkthrough out of respect to not interrupt your vlogging. As others have suggested, some dealerships have a policy to leave you alone until you ask for assistance so you don't feel pressured. I don't know what happened here exactly, but hey...just a thought.
That said, I've been in bad dealership too, so it can definitely go both ways.
Gotcha. Some can just say hey "we're here if you need anything" that will suffice for most.
Wow! It’s amazing how that people who have nothing in common with you and would never even acknowledge you if it’s wasn’t for motorcycle riding. That’s what I love about riding and meeting people.
Meeting people makes everything go round!
So glad you got to meet Art and Charlene. Love them both dearly. 🥰
They were wonderful!
That’s actually awesome for a dealership. I love it when I go into a dealership and they don’t jack with you. That’s a sign of a quality dealership in my opinion.
To each their own
agreed,,,,pushy sales people are annoying
I’ve had the same experience at several HD dealerships. The same thing happened at the HD booth at Daytona bike week.
If you’ve got an Indian dealership near by swing by. Every time I go to an Indian dealership. They’re on it! The last time I went into the Daytona Indian shop. The owner of the shop gave us a tour of the shop. Spent about a half hour with us.
Wow!
This has been my same experience. I've only been to one harley shop where they even acknowledged that I was in the store. Indian on the other hand just has better customer service.
Funny this video came up on my line, I actually had the same experience happen to me when I went into my local HD. Stood at the counter for I know a minimum of 5 minutes, and no one offered. I just lefted, feeling a certain way, and assumed they was just waiting on me to ask for assistance🤷♂️
Go to Gator Harley in Leesburg FL
I have always had great service there. It was recommended by friends. Very friendly and helpful. They also sell there bikes at a decent price.
I highly recommend them.
How Long should you wait to be greeted in a dealership? Let me know!
Also check out my ride to Canada 🇨🇦
czcams.com/video/roqeAnNnKp4/video.html
Someone should greet you as you walk in or as you walk by them
They should have at least greeted you and asked if you needed any help
@@marvinjacobs2955 I agree
@@smokin-riderz agreed
in Madison WI, they have a desk at the front door that is staffed and they greet you, salesman will see if you need any help if you start wandering in the bikes. when your in Milwaukee come on over and check them out and drop me a note I'll ride over would be great to meet you.
dope vid! Meeting very good ppl in this community is awesome! Admiration to you on how you make the community awesome even more! keep it up King!
Thank you brother!
Excellent video! Gods timing ! He had you wait for a reason because he knew some great people would be walking in as you walked out!
Indeed! I didn't think about it like that bro
To see the positive encounter at the end was phenomenal. That's what riding is all about - not the shenanigans and foolishness. But, I always say the tables have turned. No harm, no foul - no pun intended.
Indeed!
A simple hello in a few minutes works for me and that seems to be the normal time I've experianced locally and on the road. Thank you for sharing your experience, actually an odd amount of time from your dealership though.
That's all I ask my friend
Don’t take that as disrespect! I did too at first, but I later found out that’s a Harley thing! They like to let you shop without being harassed or pressured. Been to many shops and their all the same, but once you request assistance I’ve always had the greatest support from them. And meeting other riders and swapping travel stories is always a plus!
Really!? Interesting....I would suggest a "welcome to harley" and then let the customer be.
@@JustGKue lol so you have never been to a Ferrari dealership huh? Lol that’s a real treat to witness.
Unless you’re checking out the dealers in Orlando. Man, you don’t even get off your bike in already around you like sharks in the water. The dealers in the Orlando area turn their sales team every 90 days. Crazy, more turnover the copier company.
Great to see you Sir as always be safe out on them highways and byways!!!!!!
Much love and respect 🙏
My baby going in to the Harley dealership to get checked out tomorrow so I won’t bad mouth them too bad yet 😂 but heard a while ago a lot of the smaller dealerships are being bought by big corps. so customer service is always the first to suffer but my brother you are a beast with that camera/content period… from the narrations to the edits… Salute
Thank you brother I appreciate you 🙏
The BEST approach is when the store genuinely acknowledges you with a warm greeting and lets you go about your business of looking without pressure while ensuring they are readily available when needed. Ive owned 3 Harleys and have visited quite a few dealerships on the East Coast. Most of them don't speak right away. The one who was most attentive had the worst business practices of them all. They were like a bad used car dealership - on you like a dog on a bone and finding ayway possible to jack up the prices for profit.
That sucks!
Great video as always. Bikers nationality is the best. I always love how the similar interest of humans can unite us more than many other things. “Humankind” This experience is what makes being a Harley-Davison owner Priceless. No matter how a Harley looks or runs the best feature of the bike is the doors to hearts and minds that it opens and the relationships the it creates.
Well said!
I think as long as you're on two wheels, that's what counts, not so much the brand of bike you ride. we are a small group and need to band together to protect this interest of ours.
They ground pounding for real. Awesome video bro
Foreal foreal!
Enjoyed your video, sorry it took so long to be waited on,good interview with the couples from 🇨🇦 🍁, God bless you 🙏
Thank you!
I’m in agreement with others. I don’t even need a hello. I generally know what I want to see, what I want to pick up, or just want to be in my own thoughts and take it all in, and be left alone looking at bikes or gear or pick up a magazine to take home. Someone will roll up on me before I leave with some cheesy chatter or a hello. I prefer to not be approached and I’ll flag somebody down when I have a question or need something.
Just because it's something you don't need doesn't mean it shouldn't be practiced...there are some who would like a hello when you enter. I am him
@@JustGKue yep, didn’t say it shouldn’t be practiced 😁 just sharing my take for me.
I went to Low Country Harley Davidson in Charleston,SC a couple of weeks ago and was in there for over 30 mins and went thru every department, and passed by several employees and ABSOLUTELY NO ONE SPOKE TO ME! I travel a lot and stop by HD Dealers when I do and I must say that doesn't happen very often. Keep pushing bruh, love your content!
Yea it's hit and miss bro!
But did you get to talk to Doc Harley?!
@@TheBaldDog32 LOL... actually he was the first person I saw when I thru the doors and he looked me right in face and kept talking to the other employee working there. Both of them said nothing to me.
Low country is the worst I've found. Wouldn't to get a shirt. But refuse to beg any one to take my money.
Sorry meant to say wanted to get shirt but was there 20 min no one spoke. I was out.
We were at a dealership in Columbus Ohio never was greeted or anything we watched as others walked in and was immediately greeted with a friendly hello and welcome it wasn't until the girl in the clothing department overheard me say something to my wife about it as we were leaving it was very disappointing because we found someone really nice gear but we refuse to spend our money anywhere that has poor customer service
You gotta treat everyone like they mean something to your business 💯
Don't be weird and ask for help lmao 🤣
@@JustGKue Exactly
@@tylerthrash3155 Weird.....It's just common curiosity to greet people that are coming to your business
Open up your own dealership.
its a hard call for a sales person,some guys like to be left alone to think others dudes like to chat it up.but a hello and fist bump is allways a nice way to kick things off.
Yep
Appreciate your outlook on not judging people, but knowing that it takes all kinds to make this world go round. 🙏
Stay up!
✌😎
Thank you!
I PROMISE you not every dealership is like that (which I'm sure you know). There are dealerships that treat you like Family (not just HD) and actually WANT your business. EIGHT freakin minutes is INSANE!!!!
Thanks for sharing the Canadian encounter EH! LOL
Hopefully, I'll get to link up with you at the 120th!
"...brought together by this culture." A-FREAKING-MEN!!!!!
Yeah I know. Nobody can tell me anything bad about some dealerships and others I wouldn't touch with a 10ft pole.
At the end of the day we all deserve courtesy and to treat each other with respect. We have more in common with each other than we think.
Thank you for stopping by !
@@JustGKue I'll say it again. GQ rode in on a bike with Harley gear on. On average the salesmen are a bit slower to serve if they think that you might just be looking. Sit on one though and you'll almost always get service.
S
I'm standing united and in agreement with you Bro on this one. I prefer to be Acknowledged and offered Assistance if needed it and left alone to browse and/or make a purchase. I turn around and walk out of the door and leave if I'm not acknowledged. The couples were pretty awesome and very friendly. I enjoy meeting authentic and good informative people. Blessings!
Totally agree
Just look at how everyone has a big smile enjoying each other’s company ✨🏴✨
Those are the most adorable Harley riders ever!
Ikr! Simply awesome!
There should always be a greeting whenever you walk into a professional business establishment.
Atleast a "Hey how you doing, let me know if you need anything"...
Totally agree
British Columbia dude here. Thank you Brother. Great interview. 🇨🇦☮️🇺🇲🔥💯♥️
Thank u!
First time checking out your channel. I had a similar experience with a dealer. I'm a blue-collar guy. When to dealer in hometown with trade in and cash in hand knowing I was riding out with a new bike. Wandered around for half an hour being ignored. In walks a man suite pants button down shirt with loose tie. They were on him before he got 15 feet in. Rode 40 miles up to next town and was greeted as soon as I walked in the door. Asked what I needed, knew what I rode up on. That was in 2000. I have bought 3 bikes from them since.
Crazy huh?
I love that "One" by Three Dog Night was playing while nobody was paying attention to him. 😂🤣😂
Lol
Yesterday I walked around the BMW/KTM store in my local market for 15 minutes with no approach. Very classy, high end dealer. Only one customer and 3 sales people. Maybe it's because I had a CanAm hat on my head!
😊😊😊😆😆😆
Great video. I prefer not being hounded when I hit the dealerships but you have a great attitude and it was nice seeing you meet and chat up the snow birds from BC.
I agree and they were awesome people!
Once again. Love your videos and the messages we get from them. Keep it up.
I’ve enlisted into the Peace Army!
@DPGgliding thank you good sir!
Great video and great to see fellow Canucks on the road! Love your attitude.
Thank you! They were awesome folks!
Love the biker community! Not so much the dealers (unless they’re independent) but the other riders are like family out there on the road!
Exactly!
Ya i have been to 2 dealers last summer, no help at all untill i checkout, just bought a hat.
I hope its a more positive feeling when i go look at bikes.
Your awesome brother......
Ride Safe....Steve from illinois.
Thx Steve! I Hope your experience is better as well!
I'm sorry I would not spend a penny in that store. Really sad, but you did an awesome video. Canadians are some of the nicest people.
Thank you!
Those guys at that dealership saved me 2 years ago when I had an electrical problem on my bike in my Toyhauler was coming from Florida heading to Sturgis and they saved me
Good deal man!
My brother. You are one of the hardest riders I know. Keep doing you. Miss you bro.
I'll see u this weekend!
That was a long time before anyone greeted you. Glad it ended up being a positive day in the end. Ride safe and enjoy. 👍👊✌️
lt kinda just hit me that no one said anything so I just wanted to see...it didn't really bother me. Thank you for tuning in ✌🏾
I remember riding the Dragon and meeting several other bikers from all over. That to me is what it's all about, loved the video and be safe!
Thank you! Meeting awesome people really makes this thing go round!
Stumbled onto your channel, I like what I see and I subscribed!!
Thank you!
They should greet you as you walk in the door. "Thanks for coming in. My name is , let me know if I can help you find something."
Comment of the day! Exactly
Wow!!!!! 8 minutes is wayyyy too long!! All that walking around!
So the two couples from BC so that is West Canada so North of California … my daughter lives there!!
Stay safe and looking forward to your adventures this coming summer😊
Thank you for stopping by! I can't wait until you are able to get back on 2s!
That pretty much sums up my experience with HD dealers, too, which is being ignored. Although I no longer ride for several reasons I would like to give my respects and thanks to my main shop for the last 25 years (of my riding). It was Grassroots BMW in Cape Girardeau, MO. They all knew my name and I knew them all, too. Great people. And the bikes I had were bullet proof. I know some guys like Harleys. Fair and well. But you deserve to get respect from the shops you patronize, no matter the brand.
Totally agree
I can appreciate your video. I work at a Harley dealership. Been here 6 years, Previously worked in the auto industry for 25 years. During those 25 years I was taught
to be right up customers asses from the time they step foot on our property. To me that is bad business. Greeting a customer immediately is important. Drilling them
with questions and following them around the showroom sucks. Some people just want to look around and have the common sense to grab an employee when they
are ready to take the next step or ask a few questions. My point: You should have been greeted by someone as soon as you walked in the door. Like you said in another
comment, just a hello would be nice. But expecting an employee to bolt right towards you and have them expect you to want to talk to someone right away is not how most sales
consultants operate. Especially in a Harley dealership. It's just not a high pressure atmosphere.
I'll double down on the hello and that's it until I ask for something. That's all
G kue. Hey man, that's a long time to get noticed. But hey you ran into some cool people. Hope to see you in Milwaukee for the 120 weekend. ✌️ Shoe
I'll definitely be there!
How cool was that. I live in British Columbia too and also ride a HD. Be safe!
They were great!
I get the same experience at a local Harley dealership where I bought a pair of boots there recently. After I had looked awhile one of the staff came over and offered some info on their boots. We had a nice conversation. No pressure to buy anything.
That's all it takes
I've been skeptical of getting a Harley because of the negative history when it relates to black people and the brand. But those 2 couples toward the end changed my mind and made me realize that there are good folks out there that ride Harley's that don't have that old way of thinking. Great video, you always provide great content.
Thank you! And that's what it's all about!
This is the same thing females say but they think its because of their gender. Black people think its because they're black. White guys experience it and know its because the employees are being lazy.
Love the vid going to sub frfr I don't look into things that deep but motorcycles has led me to people that are the best it's something that changed my life and put things into prospective that I just would never experienced any other way I get bikers just checking on me and all I'm doing is getting gas and they make a point to say hi or acknowledge me witch always makes my day because it strips away the lack of humanity in our everyday lives and brings a sense of their are people who care
Excellent point given friend!
Thanks for the vid Bro. I was looking for a bike and you found it for me. I just bought that yellow CVO road glide that was in the video.
Nice!
Hey Kue! Glad to hear that you went to Niagara Falls Canada. I live about 100 miles from there. Just a note about Colorado highway 550. I did a trip on my Ultra in 2012 to the million dollar highway. MAKE SURE you’ve got fresh brakes and tires. There are hairpin switchbacks and some places have no guard rails with 900-1000 ft drops. Don’t worry it may sound really scary but millions of riders do it every year. Just make sure you are well rested and it ain’t raining. Riding through it on a big heavy Bagger is comfortable, but it ain’t no sport bike. Just saying that’s all. Google it on CZcams to see how other riders have it captured on video. Many blessings and enjoy! 😊🇨🇦
Thank you so much! Will look it up more in depth!
I have walked in to a dealership check in pocket two salesman discussing jet ski they didn't even speak guess they thought I was just kicking tires I took my check on to another dealership female greeted me showed my around made the sale. My dad told me a long time ago never beg anyone to take your money 💰
Indeed.
No Shit!!!
really liked your video and also liked how much of a super nice person you are, be safe and many Happy Trails to you and Blessings to you and your Family.
Thank you!
Oh they saw you my dude. They saw you. But you already know. Respect for not letting it get to you.
As a customer regardless of individual characteristics, should be acknowledged
That dealership sucks but those two couple you met were absolutely awesome. Such nice people. Hope I bump into them when I'm out on two wheels.
They were absolutely awesome!
I went to our local Dairy Queen a few years ago and was planning on buying a pretty good $$$ amount. I stood there for at leat 10 minutes with 2 girls at the counter and kitchen folks standing there playing grab ass. Never even asked anything. Went to a Suzuki dealer the other day and man walked in and asked what I be shown, looking for parts. She took me over to parts and waited there till the parts folks showed. Great service!!
That's awesome!
I remember in the 90’s going into a high end Mountain bike shops & looking around & no one would say anything but I actually preferred it because I had done all my research & knew probably better then any staff any questions about what I was buying I just needed them to ring it up & tell me if it’s in stock. Little did they know I would have a pocket full of cash & by hundreds of dollars worth of gear & parts. One cashmere actually asked me where I worked. Interesting how people judge others by looks when I catch myself doing the same thing I’ll correct myself real quick. But in todays world things have drastically changed & more & more people are less social even when it’s there job to be. It’s just a different world now. It’s nice to see something positive though. Happy Trails!
I have to accept that is the case now. Great point!
It's always the good people I encounter when out or on the bike.
I always meet those who refresh my confidence in humans and Americans.❤
Indeed!
@@JustGKue I have never felt wanted in a Harley dealer. Except In DC ,ninja owned
I’m an old white guy. I’ve been in Harley Shops, Indian Dealers, Honda etc. I’ve gone in with cash and been ignored like you were. I’ve gone up to the sales person and asked if I could get a few questions answered. Most shops said yes but, I had to go find someone. I feel your irritation. Obviously they didn’t get a dime of my money. I hope they didn’t get a dime of yours. If I ever buy another bike I’m flying from Ca to Florida and buying from Burt’s Barracuda HD. They take care of their people. Thanks for posting. I liked the topic. I’m looking forward to watching your trip this summer.
Nice and thank you!
I know I am unique, but I am retired, 65, and really like old style Mom and Pop motorcycle shops. I love the people that ride Harley Davidsons, but I am not a "lifestyle" HD owner with my Sport Glide set up for lite touring, instead of a Road Glide or Street Glide. I'd just prefer to go look for someone to help me and ask for it, instead of expect it at a Dealership, since I'm usually just window shopping or picking up another HD T shirt to add to my collection. But as you say, you be you, and I'll be me. Don't be afraid to go up to an employee and ask for help. Saturdays and Sundays they have lots of workers in there, Tuesdays and Tuesday mornings, they are busy with meetings and restocking and refronting the store front from all the weekend sales. If you find something you like, pick it up, and start looking it over, then put it back on the shelves... do that a couple of times and they know you're looking, at least, for something you want to buy or need.
Gotcha
It's like that whenever I go into a gun store. I have quite a few crazy stories I could share.
One time, I came into a store with the intent of purchasing a pretty rare revolver that the dealer acquired. I had the 1500. cash that he wanted for the gun, but I was absolutely ignored and disregarded from the moment I walked into the shop.
It's a shame because unbeknownst to the owner, I'm a collector who's willing to pay a premium for rare finds. Im also an avid shooter, and I likely would have spent thousands in his store had I been treated like everyone else. It was so bad that eventually a white guy that came into the store about an hour after me approached the owner and said "hey dude this man has been waiting patiently much longer than me, I think he's next in line."
No one from the store ever acknowledged me or offered assistance. It's a pretty common theme in my experience, especially in gun shops and stores that cater to outdoor enthusiasts.
Man that is wild...a simple hey or welcome could change all that!
Great video. Nice track in the background 🔥
Thank you! It's by my friend @veauxcal
I enjoyed your video G-Cue…. Keep em coming…. Ride Safe 👊
Thank you friend!
I really like your attitude. My daughter, who is Chinese, is starting university right now. I told her that one thing that seems to be part of the zeitgeist these days is to look for division, look for a reason to think you are being discriminated against.
I told her it is not a path to happiness, or good relationships, to be looking for every tiny sign, whether it is there or not, that someone thinks less of you because of your color or culture.
Im not saying it doesnt exist, only that looking for the bad in others, rather than the good, is an unhappy way to move through life.
Agreed
Biker lifestyle is the best. You meet the greatest people and make life long friends. Hope to catch you on the highways. Ride Safe my friend
Much respect to you!
When I was up in BC at the dealership they pushed to front of line and allowed me to watch my oil to be changed. Everyone in BC that rode on two wheels was very cool. Great video man.
Awesome bro!
I had the same experience at the Harley Davidson dealer in Bowling Green, KY. I wandered around for a hour in the store and was never even acknowledged by a store employee, until I took an $80 shirt up to the counter to pay.
That's not cool at all imo
hi!!!! Those are my friends from Canada 🇨🇦!!!! Charlene and Arty Nendza With Robyn and Doug Parke! My motorcycle rock star friends!!!!
They are amazing!
For me, I kind of hate being immediately approached. I prefer to walk around and look at things for a few minutes. Then come to me and ask me if I need anything or have any questions that need answering. If I were a salesperson, I'd let you walk around a bit and observe what seems to interest you most, then tailor my introduction to that in order to make a sale more likely.
No one likes to be harassed but to be acknowledged is definitely welcome
I’m a sales person at a Harley and I do this. I think it’s hilarious when the other dudes swarm the front. Like give these people a breath! But most of the time I am genuinely saying hi. We all have the same hobby. I like chatting to people about the bikes they are working on when they are at parts. People not dollar signs!
That’s crazy when I go to that Harley they attack me and I have to tell them stand down 😂
Some are like pitbulls lol
Another great video please keep them coming and when you make it to the Pacific Northwest it would be an honor to take you to my local Harley dealership you will be taken care of immediately G
Much respect 🙏
A Harley Davidson ad payed right before this video lol😂
Wild lol
Good wholesome video. I dig and SUBSCRIBED!
Thank you! Welcome to the Peace Army! ✌🏼
Brother I feel for you, and I am a white 72 year old man. I owned HD bikes since my first one in 1965, a well used 58 Sportster. I mainly rode HD other than a couple of new Goldwing 1200 I bought in the mid 80's. My last HD was a new 99 Road King. No doubt, the worst bike I have ever owned. I owned the bike for 16 months, and it stayed in the shop for 7 of those 16 months getting one thing after another fixed. My last trip on the bike I was riding in the Trail of Tears from Cherokee, NC to Waterloo, AL and was in Waterloo for a week. Left Waterloo headed home and was on the Natchez Trace when I started to smell something burning, and I pulled over to see what was happening. The wiring harness was roasted. HD would not fix the harness under warranty, but they also didn't fix the last two brake downs under warranty. I was so pissed I actually got trespassed from the dealer. I told them to fix the bike, and sell it. Bought a used 99 Roadstar with 10k on the bike. I put 171k on that bike, and never had a problem with it. I also bought a 05 Roadstar, and rode the hell out of it never a problem. I now have a GL1500 that with a little maint will run for 250k+ so I'm set.
Awesome! Glad you were able to not let that stop your love for riding!
I worked with Doug on the waterfront in Vancouver! He is a beauty! Happy trails to everyone out there✌️
Awesome dude!
It's funny. it happens all the time. When you want help, it's like a ghost town, but if you're just looking, there are 3 or more sales people accosting you.
Factssssss! Lmaoooo
Haven’t we all been places and not been waited on regardless of who we are, or what we look like. That’s a yes for me. Love your videos.
Thank you! ✌🏼
I worked at a Honda dealer in the 80s and if a person came into the showroom we made damn sure they got help or assistance within minutes. That dealer looked like a ghost town, I can’t believe how many bikes were in there with such little staff… and not willing to lift a finger to help.
It was the weekend too
We have two dealerships where I live here in Tennessee. One in Knoxville and one in Maryville. You could walk through the Knoxville dealership for quite awhile and never get approached. When you enter the dealership in Maryville, you will be greeted at the door and talked to by sales people as you walk throughout the dealership. Two different business models. I’m pretty sure the interactive dealership probably makes more sales.
Interesting
Your words in the beginning was true snd your attitude is good. Someone should have spoke to you sooner
Thank you!
I'm a white, middle aged guy. 250 lbs, tattoos, union pipe fitter. I work for a gas utility and stopped into the dealer one day to look at the CVO Road Glide LMTD. I had my grubby work clothes on. I stood around looking at that bike for twenty minutes while a clump of sales guys told jokes to each other. I watched as 2 couples and a single man walked in and we're greeted and helped. I never received as much as a look. I went to a dealer a little farther away and the experience was completely different. I now own a 2020 LMTD and won't even think of spending my money at the dealer who is literally 5 minutes from my house. Gotta have respect.
That's all we ask brother
@@JustGKue True, in all areas of life, for everyone with a heart. Should be simple.
I am a 60 year old white male and I have been riding since 1972. I have noticed the customer service every year since then has dropped off to nothing or close to it. I live in the Washington D.C metro area and there were four dealers. Every time I have ridden to those dealers on my Electra Glide Ultra Classic to pick up something usually from the parts department I have spent time looking at the motorcycles in the showroom. I have done this many times to include the dealer where I bought my bike at and I can't remember a time when someone asked me, can I help you with something. I take care of myself and don't look like a bum when I go into places out in public. It's the same with car dealers. As well as many other places of business. The bottom line is the customer service sucks in the retail business. Many people don't have pride in the jobs they have. And that is reflected right back to the customer when it comes to service. It's only going to get worse before it gets any better.
Wow man....
Great video. When worked at HD, it was expected that we engage customers. If I saw someone in the dealership, I talk with them, then direct them to who/where they could get what they needed.
You trip next summer sounds awesome. I have ridden to all of those places. Don’t know your routing, but if you can work riding Hwy 12, then 95 in Utah as you travel from Zion to the Million Dollar Hwy you won’t regret it. You could also drop through Monument Valley on the way to Durango to ride the Million Dollar Highway.
Definitely taking note!
@@JustGKue See 2LaneLife's 2021 day 2 trip to Sturgis on CZcams to get a feel for that ride.... gotta find 20 to 30 minutes to watch it. Or Thrashin Supplies video of the same.
I really enjoyed this video man. Really inspiring
Thank you!!
Keep up the good work bro im a black motovlogger as well I just subscribed bro just wanna say keep filming and making a name for us!
Thank you! I'm trying bro!
You represent the demographic Harley Davidson is trying so desperately to reach but the pig headed dealers and sales reps don’t get it. Great video that I hope the Harley Davidson executives see. Subscribing
Thank you!
I've never had that issue at a Harley dealer before. Damn this particular dealer needs to step up their game.
Awareness is key
Harley dealership near me is the same way, it is kind of nice that they don't bug the crap out of you.
Agreed. Just acknowledge whose in your facility not harass
This video be titled either, "You meet the nicest people on a Harley," or "Why are Canadians always so damn nice?"
I'd consider a peaceful walk through a dealership as a gift. I HATE being pounced on.
Nobody likes to be pounced on I agree
My Dad had the same experience at a BMW dealer. He was looking for something to replace his Goldwing. He left with no help and bought another Goldwing lol. I honestly prefer to be left alone.
Goldwing Nation standup!
Those two couples are living the dream man ! Ride safe !
They absolutely are!
For me. That's perfect. Don't pressure me. And the fact that your recording. They probably assume you don't want bothered. Don't want to interrupt your video
Understandable