Buying a Certified Pre Owned Car? Here's what happens Behind the scenes!
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- čas přidán 14. 05. 2024
- A Toyota Master Diagnostic Technician takes you on the journey of a car's certification process at the dealership going through the full Certified Pre Owned car inspection and reconditioning process.
So are you Buying a Certified Pre Owned car? In this video I will walk you through the entire process of certification for Toyota Certified Vehicles.
Certified Pre Owned cars go through a very thorough inspection to make sure that first it meets the standards set by the manufacturer. And most importantly that it lives to the expectations of the new owner.
Certified Pre Owned cars are usually more expensive that conventional used cars because of the inspection and reconditioning process that they go through.
I'll first explain the important differences between Certified cars and regular used cars. Then we'll start the process on the Sales department side on what they do before they even request certification from the Service department.
Once the Sales department does their due diligence to make sure that this car is worthy of certification then it heads over to the service department and the inspection journey begins.
The first thing in any technicians agenda for the Certified Inspection is surprisingly to knock the car off certification believe it or not. We want to make sure that this car doesn't have deal breakers. Things that would disqualify this car from certification regardless if it can be repaired or not.
Things like major accidents, Poor maintenance history or even excess wear and tear.
Certified inspections leave nothing unchecked. The meticulous inspection needs to be followed through to the end because unlike traditional used car inspections, Certified Pre Owned Cars involve the manufacturer in their certification process.
The information in this video can actually be used to check used cars. I shared many tips here that I hope you will find useful in your next used car shopping experience.
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0:00 Intro
0:29 Overview
2:26 Pre-Inspection Checks
4:17 Service Department Inspection
6:28 Body Inspection
12:49 Mechanical Inspection
15:10 Under Car Inspection
17:41 Getting Ready to Certify : Maintenance Inspection
21:03 Function Check
23:46 Inspection Completed. Now What?
26:08 Things that could Disqualify cars from Certification
28:47 Car is Certified! Now What?
31:38 Red Flags when buying a Certified Car - Auta a dopravní prostředky
I wish all technicians took pride in their work like you.
It is almost impossible for the US tech to take a pride in their work anymore.
This video could be used as a learning tool for other people who want to be a certifed tech.
Also, I had a 2000 Tundra. It had the TRD 4wd options. One of the things that I did noticed is that the tires were over sized as part of the option package. The spec sticker on the front door sill did not show the tire difference. The tire pressure for the standard size tire and the oversized tire was different. I just found the correct pressure from the tire dealer for my tires' size.
I'm a technicians for Kia. What's this thing called pride you talk about?🤪🤪🤪
@@gamingwithstand6886re you still replacing engines on a regular basis. I remember a while back my local dealer had over 100 cars waiting for new engines. I was impressed my neighbor had over 80k on a Sonata and the dealer replaced the engine because of trashed rod bearings.
Pride in their work is very rare you are lucky the tech did 1/4 of this stuff you mentioned
The most respectful person in the whole CZcams.
He’s definitely up there for sure.
You’re right.
AMD definitely is doing CZcams for the "right" reasons and selflessly helping a massive amount of people. Hopeful his channel continues to grow!
Absolutely!
I agree. Because of him I checked out Bredemann's Toyota. I'm pretty sure I'll be getting my 4Runner from them.
Yes, as a former niche auto dealer who knows the ropes, this guy knows his stuff and I wouldn't hesitate to buy a car he certifies any day or time.
My issue with CPO has always been that you are paying a premium based on trust that the car was inspected by a competent and honest tech. If we could all be assured that a master tech with a strong commitment to customer satisfaction was doing our inspection, it would be great, but I don't feel like that is the typical situation at many dealerships. I am glad to hear that AMD takes this very seriously and also glad to hear that Toyota leans on dealerships that are releasing CPOs that don't live up to their standards. The extended warranty is some protection, but that alone doesn't justify the price premium -- you really have to believe in the competence and honesty of the certifier to make these worthwhile.
Almost like there should be a Mechanic rating with feedback. High rating would instill better trust process associated with their signature on the CPO sheet.
I am on bmw forums all the time.. the number of horrible cpo cars that had been in very bad accidents is amazing. So the fraud element is very strong. If sales and service folks were competent and honest it would. Be great. For me it usually takes just a few minutes to see signs that nothing was actually checked or verified.. low filthy fluids.. worn tires. Bad front end parts ... etc.
It may not be a 100% consistency but you will get some guarantee in any regards vs all the onus on you to try pick a gem.. think of it as a premium for them to sellect the best few now it's easier for u to pick the best of the best available at that time..
Agreed. I saw some dealers try to sell crap as CPO. Ultimately it was their greed that protected me from what in hindsight most likely would have been a very bad car.
On this thought - AMD’s dealership would be smart to let him do videos there. I’m sure a lot of people in the Chicagoland area would go there for service just knowing they do a good job.
This video saved me a potentially really bad situation and losing money. Bought a Toyota CPO vehicle, when I went to take possession of vehicle I noticed a few things off and asked they fix them before taking it. Went home that night and saw this video and realized they must have never done an actual inspection, went and talked to the sales manager next day and they basically admitted they never did the inspection and that they do that all the time. Make sure you ask for the 160 point inspection checklist if you go buy a CPO.
First, my hat is off to the Dealership that let you use their facilities for this video. Some dealerships that is a NO NO. The dealership will get some new customers after watching this video.
This is a very educational video for all viewers....where shopping for Toyota or Ford products.
I have purchased a few used Toyotas and have never see this inspection sheet. Again, Thanks for this video...I like your thousands of viewers - do appreciate you imparting your knowledge, experiences and common sense - about Toyota, etc: which is applicable to many other makes and models vehicles.
Perhaps one of the best videos on this channel. Not only does the video show what should be done during a CPO inspection, it also gives the average Car Care Nut the basic education needed to inspect a used car .
Well done. Going to share this forever with anyone I know looking for a new used car.
This one’s going hit a million views one day.
Good. I just shared it with my sister and her husband who are in the business. I'm very impressed with AMD.
I bought a certified 2016 Camry coming off a business lease. 3 years later, I can say its one of the best cars I have ever owned. Other than oil changes, I have spent zero dollars on repairs.
The fact that you spent nothing on repairs means nothing. Low oil always.. .. bad tires..leaking radiator..oil leaks..slipping transmission...worn out front end parts.. bad air cond compressor. Would still match with your statement.
Buying a used car and driving it 80 k miles with maintainance still matchs your statement of no cost. Is that useful info ??
Just remember to change the 6-speed or hybrid transmission fluid at 60 k miles! My CPO RAV4 has the same six-speed transmission with 62k miles and I had the fluid sent off to Blackwell Labs. The report came back stating it was towards the end of its life. The car might last a whole lot longer, sure. Better safe than sorry. Ahmed made a wonderful video on how to change the transmission fluid on that u760e transmission.
Thats awesome!
I gave a 2011 Camry SE I bought used in 2014 with 18k miles. BEST car I've ever owned! I have 119k miles on it, NO problems, only routine maintenance, tires, and a battery.
They are great, reliable vehicles!
It's a Camry LOL...
And gas?🤔
"Certified Pre-Owned" is one of those marketing terms that was born in the mid-late 90s. It's good to know that there is a process that is supposed to be followed to self-certify a Used Car as Certified Pre Owned.
Jaguar was the first dealer to offer Certified Pre-Owned cars. That was a long time ago. They went a lot further than Toyota. They did a complete major service and fitted new components to replace any that were worn.
This is really the kind of inspection I do to begin with, all aside from paint. The vehicles I buy, are much older, and have a lot more miles. I also buy private seller too. I have run across people who didn't want me to pop the hood, crawl under the vehicle, or open the oil fill cap to see if there was sludge, and I walked away from those vehicles, because they had something to hide.
I worked as a new car salesman for 10 year . Stadium Toyota in Tampa fl. I purchase a 2018 Corolla SE certified with 39k miles, I added the the bumper to bumper warranty for $1200. The waterpump went out and my dealership took care of it. Happy with dealership. Now is called Gettel Toyota group. I know the proccess of certified vehicles. Used cars many time don't allow the service Department to fix the certified all the way. It happened to my car tires. I had to buy tires a month after my purchase.
I was a former Master Technician with Kia and recently switched over to Lexus. Watching your videos really opens up on how to get more familiar with the product. I salute you and all your great work! Keep it up!
AMD, If they were inspected and approved by you we call them Certified & Pre-Enjoyed ;-)
AMD, I believe that you and perhaps a handful of mechanics are honest enough to do such inspections.
Most dealers would not go this length.
My respect and gratitude for your hard work!
HAHAHAHAHA Not that i want to take any credit away from him and i appreciate his educational videos . but Cameras keep most people honest and on their best behaver lol except cops , most of them think they're above the law lol
@@drjoeset Wow, you sound like a joy to be around. First off, do not generalize anyone, second off, do not assume this man on screen is awful anytime the camera is off. You know nothing, do not speak as if you do. It's disgusting.
i was looking at a 2015 CPO corolla years ago, didnt even have matching tires! what a scam it was, i almost don't trust CPO anymore anywhere unless I personally know the dealership tech/department
Yeah, they are thieve.
@@robertheberlein3424When buying used it’s always a good idea to have your own inspection. Even used cars are expensive as hell and your stuck with someone else headaches after you sign the paperwork.
One of The most qualified mechanic on CZcams
I bought my Camry used at 3 years old and 38,000 miles. Interior was pristine, ran perfectly with no leaks and everything worked. But it had quite a few grandma parking lot scratches on the bumpers and a big scratch on the drivers door. It had been on the lot 4 months probably because of the scratches. However I needed it for a work car so none of that mattered and got a great deal because of the scratches. Dealer did service it with fresh filters, wiper blades, and a oil change before putting it up for sale. The battery died 3 days after I bought it and the dealer replaced it free of charge. Car still runs great 2 years and 45,000 miles later. Pretty sure it would be a certified car in today’s market.
I bought a 2017 Corolla with 35,000 km. It also had granny scratches and an unnoticeable dent in the rocker panel on the passenger side. Brand new winter tires too. Hell of a deal, no issues at all. They even put a new windshield on it.
I've purchased CPOed cars from Honda, Toyota and Mazda. Dealerships wanted to sell me extended warranties and I have never used them, except for the original warranty from the manufacturers. As a matter of practice, I take them home to my garage, and flush all fluids to establish a new baseline in my maintenance schedule. All of these car have gone well over 100,000 miles and continue to perform well beyond expectations.
Absolutely the BEST video explaining the 'process'. And don't forget: ALWAYS get the Certification Form, with signatures and dates clearly written. Know who signed it and when, no smudges either. Thanks from all of us~!
And what will that form get you if they signed the paperwork without inspecting and you have an actual problem? That's right, a big fat nothing. That paperwork is nothing more than an elaborate ruse to make you feel good about paying more money. Period. End of story.
That ppwk is not a legal document?
@@LAOTHAIASEANINFINANCETRAVEL legal document? Legal in what way? It’s not a warranty. I don’t think it will get you very far in court.
I bought a pre-owned "Certification used car" at Toyota of Orange in the City of Orange without the (Certification work sheet). The car was dirty in and out. Inside very filthy and stinky. Outside dirty also. They just bought it at a rental place and saled as is the got it. The financial clerk called me couple weeks after and invited me to stop by to sign some papers to exclude things that I'm not need. Lying to me because the paper was really another contract for which one I can't returned the car. Be Careful they are bad salers
Tenga cuidado cuando quiera comprar un carro usado "Certificado" en Toyota de Orange. Ya que solo es propaganda. Ya que se lo venden sin un documento que avale que en realidad fue "certificado por el dealer de Orange. Se supone que el carro usado Certificado tiene que estar limpio por dentro y por fuera sin manchas de agua. Sin problemas de pintura. En condiciones como si fuera nuevo pero con algunas millas Me vendieron un Toyota Corolla 2021 LE con detalles en la pintura que ellos retocaron con esmalte de uñas. Sucio por fuera y con manchas blancas de agua. Por dentro sucio y oliendo mal y con poca vida de frenos. En la certificación dice que si los frenos tienen menos del 50% de vida se los tienen que poner nuevos. La vendedora mintió en muchas cosas que a la hora no cumplió. Así que si quiere comprar un auto usado en Toyota de Orange "Tenga mucho cuidado. Revise el auto minusiosamente a fondo. Y solicite le den su copia certificada firmada por el gerente de servicio, el gerente de ventas. Si no recibe este documento quiere decir que "No está certificado ". Gracias por el video.
Proud of you Ahmed. I wish all cars technicians were this meticulous.
MY CERTIFED HORROR STORY- so I’ve bought three certifed Toyotas. Totally pleased with the first two. About four or so years ago I traded in one of those (my beloved 08 matrix xr) on a 2015 Prius C. 23k miles. So the next day at home I happen to find in the glove box, this huge stack of stuff from the previous owner! Like registration, and inspection stubs and emissions and insurance cards etc. strange they didn’t open the glove box? Well….in that stack of stuff was also a receipt for collision repair to the tune of about $7k. Now….it was from a Toyota dealership body shop(?)….so maybe that assured it was done right (Although I remember noticing the hood gap was off). This was NOT DISCLOSED to me. I was pissed. I went up there and ended up talking to the service manager. I wasn’t really in a position to give the car back at that point. Well fast forward some more…I noticed that the brake pedal was REALLY worn. I mean almsot more worn than my matrix with 239k miles….even more than the clutch pedal! Also….the steering wheel was very worn. Yes….I should’ve checked this stuff more throughly (I was really in a hurry to buy a car, the matrix had a few issues and I work out of state and needed to hit the road). Plus…like I said, I had amazing experiences buying certified Toyotas in the past so I really didn’t think I needed to be so thorough. Oh….there was also a hole worn through the floor carpet where ones heel would sit.
So…that said, I now became REALLY suspicious that there was some monkey business with the odometer. To be honest I remember it took hours when I was there…like they were doing the inspection even though the car was listed in their website as certified. They proabbly didn’t want to do it until they had a buyer on the hook. I’m convinced now that the car had a lot more miles on it. I mean there’s simply no way that a Toyota carpet and brake pedal and steering wheel wears out that fast.
I ended up going through a bankruptcy through this time…and initially was fully intent on keeping the car through the bankruptcy. Nope….once I started stewing over this odometer issue…and the undisclosed collision (radiator support, headlights, a fender, etc all listed on the receipt) I said Fk it and let ‘em come repo it. I wish I had more prof and could’ve reported them to the attorney general or something. Fking crooks. Newbold Toyota ofallon Illinois. .
Oh…,I should add, I remember they showed me the car fax and it looked good. I saw nothing listed under accidents whatver. BUT, later after finding the receipt for the collision repair, I looked at the car fax online and was able to “drop down” on “other history” or “other damage” and sure enough there was collision listed there. Not sure how that wasn’t listed in the main accident history section of the carfax.
This is why carfax is so dubious
This is why you should always hire an outside mechanic to check over any used car you’re going to buy. Unfortunately, dealers prey on people that are in a hurry to get into a car. You probably even paid too much for it too since you were in a hurry, they love people that are just trying to get in and out in a hurry.
@@sunnyta619Exactly!
I consider Carfax as much of a legit measure of automobiles as Yelp is for restaurants
my uncle once told me to buy cetified toyota but didnt ask what certified means, now it was explained and i understood..... thanks for explaining....
My one Toyota CPO experience was excellent, they missed some TSBs and my service manager made sure everything was brought up to spec under warranty. It's a 2002 Tundra that I purchased in 2003 with 17,000 miles... it now has 178,000 miles and it's easily the best vehicle out over 60 vehicles that I have owned.
WOW, I PURCHASED A #CPO #BLACK #2014.5 TOYOTA CAMRY SE MAY 31,2016 ,IT HAD ONLY #17,000 MILES ON IT, THE DEALERSHIP TREATED IT LIKE IT WAS A BRAND NEW CAR, IT JUST RECENTLY REACHED #32, 500 MILES AND I #LOVE #LOVE THAT CAR!😇💯
I have a 2002 Tundra. Bought it with 80K, now with 177K. Still running strong!
Had an 06 I never should have sold
I suspect it had nothing to do with the CPO - it's the inherent reliability of the car itself....just a thought.
@@kevinrtres CPO back then included an extended warranty... my 2002 would not be the solid truck it is today without the dealer performing all of the recall and TSB work they did post sale.
Age and conditions had taken their toll on the rubber parts... earlier this year I replace the control arm bushings, ball joints, steering rack bushing, sway bar end links, valve cover gaskets and the carrier bearing, plus some smaller items. The Truck rides and handles well now - it's a keeper.
Purchased a CPO 2017 Lexus RX350 with 32k miles. Came with a 6 year Unlimited mile Lexus bumper to bumper warranty and 2 years included maintenance. They had already replaced the battery, front and rear brakes, and new tires. Peace of mind for sure especially because we drive 15k-20k miles per year.
Great job on putting this video together and you have a great way of explaining the processes of used car certified. As for I had done quality control for 2 years at a bodyshop what I learned and saw there helped me the next 15 years at Lexus dealership repairing and certifying cars seeing the many things missed by others. Keep up the good work and I’ll be sharing this video 👍
I just purchased a Certified 2016 Mazda CX-5 with now 29,000 miles on. I absolutely love my local Mazda dealership.
I would like to see more technicians as you are AMD. Thank you for another great video.
Always appreciate your honesty and integrity. 🙏🏼🙏🏼
this gentleman is so thorough in doing his work. no cutting corners
The Car Care Nut presents with no ego. I enjoy watching all his videos. Thank you!
Wow, I had no idea what a Pre Owned Certified car was all about. I sure learned a lot from this video. Thank you!
Thank you for creating this channel. Man, I love it. I have a 2017 gx460.
Brutally honest! Thank you for taking pride in your craft and your product. Over the years some others have brought shame on the industry.
Briliant video, thank you for taking the time to do this video and to explain the certified vehicle inspection
I signed on to your channel because I can sense your honesty. Shall watch ALL your videos as that will continue to ADD knowledge for US on the channel. I have and continue to maintain a Pearl White 2002 Toyota Solara SE [3.0L V6 manual] Coupe and as of 01AUG22, it has 555,545 Km on odometer. ALL *original parts* [except brake flex lines as Toyota stopped making them] - This car is now 20 years old and has had no issues. 1MZ-FE engine runs like clockwork. LOL - A/C blows VERY cold and engine does not burn oil. Like NEW... I'm so proud of this car.
I just love how you explain in detail the procedures done for certification. You have very clean work area. Keep it up.
Man, this was an excellent educational vid! 👍 You provided a very beneficial info in how the certification process works. 👌
This is a keeper! Thank you so very, very much!!! 👏👏👏
Ahmed, another great video. Thanks explaining what the process is for inspection for pre-certification. Also great seeing your interview on YAA.
Phenomenal videos. Thank you AMD for making this. Totally unbiased and full of extremely valuable end user information.
THANK YOU SO MUCH for this video! I didn't realize how much went into checking a CPO. My Camry that I've had for six years now and purchased with 22K miles on it now has 150K and it's just been preventative maintenance on it for the most part. I replaced my alternator about 30K miles ago and that's been it! It's been a reliable CPO vehicle! If I ever get a newer vehicle, I'll definitely buy a CPO after seeing this!
Thanks for educating us. Your expertise fills a void. Keep it up!
Growing up in and around a shop, becoming a engineer from the bottom up... This guy is an excellent teacher and technician. Highly recommend. Any videos for the 11 Lexus GS350 awd or the 2GR-FSE engine would be greatly appreciated.
Well done, that is the cleanest dealership service shop I have seen.
Thank god for this man! Literally a blessing to hear what happens behind the scenes. Can’t go wrong with a master diagnostic technician’s knowledge!! Keep it up! Please…
I got a CPO lexus over the summer. It is a 2017 and was like new inside and out. Really cool to see what truly goes into an inspection like that.
Wow, Welldone once again Ahmed. I knew the term Toyota certified, but never understood what needed checking. When I go and buy my next certified Toyota will be much wiser and will use a fine tooth comb to do my checks. Great content and well explained at a correct detail for most to understand. Will all also request an inspection report.👍
I enjoyed every video you presented. You are very thorough and clear about the subject discussed. How I wish all the dealerships will be as honest and respectful as you. As far as dealing with the used car salesman, you know the saying: They are rated as popular as lawyers. Another thing I like about your presentation, you throw in comical comments that make me laugh! Thanks for sharing!
Just found your channel and watched a few of your videos. What a great channel and informative content you're putting out. Best of luck!
I bought a certified 2015 Corolla Le at our local Toyota dealer in 2018. Other than a couple recalls (CRT for inspection and a problem with an airbag sensor), everything has been very good. I never knew what a Toyota certification involved. Thank you.
I highly appreciate your brutal honestly and simplicity. You are doing a great job. May God bless you and you keep going. 👍
Your videos are by far my favorite ones because I know how thorough your review is. You've helped me finalize that my next vehicle will be a gently used CX-9 vs the brand new CX-90. Love your videos!
Most knowledgeable insider Toyota technician in the world! Thanks for that info. I can now buy certified Toyota with peace of mind, if needed be. Thanks again for shedding the light and touch the bases on these.
It’s a delight to listen to you, not only because of your brilliant grasp of your field, but also because you have a rare ability to talk in the language we layman understand. Thanks for everything. Dr Dkals.
I bought a 2019 SR5 with 18700 miles it had Certified Pre Owned carfax everything has been great all but the winshield wiper blades I had to replace 3 months later. thanks for the video stay safe.👍👍👍
Sir, you are a saver. What an awesome program. Your presentation skills are par or even better than the automotive industry. Professional guys like you deserve the best comments and gratitude from their viewers. Congrats.
Really insightful and useful material here. The last two vehicles I've purchased (2019 Kia Sorento V6 off a two year lease, purchased in 2021 w/19k miles) (2021 Tundra off a two year lease, purchased last week w/23k miles) have both been CPO, and I'm pleased that the process is so involved and meticulous.
This is perfect. Thanks for your guidance. I actually bought a 2019 certified pre-owned C-HR Limited. Very good and so far working fine. I was a little scared with some comments made on different web pages about the noise from the CVT transmission but the dealer offered me an extended 100K warranty on it, (like you say...) Life is good..!!! Thanks..!!!!
I wonder what proportion of CPO vehicles actually follow this. I would love to buy a car inspected by you, AMD, but I really REALLY don't trust dealerships to be thorough. And that's assuming they're even honest. In any case, another invaluable video for DIYers!
Its thanks to you getting me accustomed to my cars maint. schedule where I was able to discover that during certification of my Lexus they forgot to complete a brake line fluid flush and a few filters and I went back and had them complete it... great channel for any car owner. Thank you for what you do
Brake line fluid flush???? Is just a scam to move money from you to them.I had a 2000 Camry with 327,000 miles on it, running strong when it was tee boned by a young guy running from the law. I had replaced the water pump 4 times, crank shaft seal, cam shaft seal 2 times, timing belt 4 times, oil pump seal 2 times, 3 sets of spark plugs, about 6 sets of tires and engine oil with oil filter every 3000 miles. I had replaced the front brake pads 6 times and never replaced the break fluid. I do live in the South where they do not have to salt the roads, Never had to do nothing to the AC, I was just in this week with my wifes 2016 car with 40,000 miles on it to have the free tires rotated and balanced. They said they reconmended that I have a AC refresh done to it, I asked what that involved and was told they would take out the old freon and put in new freon, I just hate to go to a dealership for anything at all because of all the upselling they try to pull on you.
Brake flush is not a scam. This guy is clearly a customer that declines all work at a dealership. Contaminants builds up in the brake fluid over time and cause the brake fluid to change color hence causing problems inside the brake lines in the long term. Bet any money the brake fluid on the guys Camry looked like shreks kidney got overly abused.
@@TheBravo13x one of CCN’s videos addressed the brake fluid issue. Test it.
You are highly experienced and greatly appreciated. Thanks for enlightening us.
I enjoy watching you, a real professional, give honest, accurate information about vehicles. There are so many not so professional automotive technicians out there that you are a refreshing example of who I would let service or repair my vehicles. Thanks for a GREAT channel.
this is a great video Ahmed I really like what you said about having a known good example and what it feels and drives like.
This year I bought a 2017 ram, before I bought it I had it taken to a Dodge dealership in the city where the truck was in. I paid them to inspect the truck and test drive it, check the tires and tire pressure. I asked them check any check engine notices present and past. They sent me a copy of the inspection report that said the only thing wrong with the truck was it needed a engine air filter, oil change was coming due and it needed a cabine air filter. I had asked them to balance the tires also, which I paid for. The way I looked at it I was about to drive 8 hours to buy this truck if it checked out good. Spend money on hotel for one nights so having it checked out and walking away from it, if it was a bad truck, I though it was a good ideal to just walk away. We would be driving back on a Sunday, so good luck on any help on the road. Well we drove 8 hours, bought the truck spent the night in a hotel, the next morning Sunday started home. Less than five miles down the interstate the right front end started bouncing all over the road, a car passing by pointed at the front end of the truck. I called the guy I bought the truck from and asked what was going on, he said I must have hit something because the Dodge dealer had inspected it for me. We sat along the side of the interstate 4+ hours for our travel club to send someone out to change the tire, I have a bad back. The guy that changed the tire said that it look like the tire had seperated and that the spare looked like it was also seperated. Being Sunday and Walmart and Sam's club did not have our tire size in stock, so we had to spend extra day and night in a hotel. Monday morning we found a tire store that had our size tire about 1 mile from the hotel, we drove 20 mph and bought two new tires. The owner of the tire store said both tires were coming apart and he could not see how anyone at the Dodge dealership could have missed it. I will stop here, I could type about two more pages of things that they missed on their inspection for me. Money well wasted, live and learn, not everyone takes pride in their work.
Shut up
Your story is chillingly horrifying; you could have had a serious accident with the tires separating like that. Worse still is that you paid the Dodge dealership to inspect the truck, to avoid such mishaps. Unfortunately, the technician who "inspected" it either wasn't well trained, was in a hurry (possibly pushed to rush to the next car) or didn't care to check everything. (I had a coworker who did the same job as I did, and he left out a LOT of steps and services that I always include; our manager was too busy to check behind him.)
If it takes 35 minutes just to discuss how to perform an inspections, imagine how long it takes to actually perform a thorough inspection. Many dealerships will not want one tech to take that long, if it's 2 hours or something like that.
That was a really beautiful presentation and evaluation of the Certification process. Thank you!
Yet another very informative video! I personally bought a certified Toyota and have never looked back. Am very happy with the sales, service and overall performance of my Toyota. Thanks, again, for a great presentation on a very interesting subject!
Excellent video......thank you for you extra efforts to make it happen.
Another great video, AMD! Thank You!
Would you consider doing similar video about how a dealership determines a trade-in's value to be offered to a potential new car buyer as there are nicely kept (well maintained) trade-ins while there are some with issues, I hope the sales personal (or used car manager) does not just based on the Black/Blue Book Value...? Thanks!
Excellent Video !! I love watching you're videos. So informative and honest in your presentation. Don't go changing.
Thank you for your advice on certified cars. Awesome video❗👍🏻😊🙏
I wish all mechanics were honest and gave a shit about their customers. Thanks AMD.
Great information and you work at a very clean shop which shows pride. Blessings
The video is informative and gives you the insight. Excellent for buying a certified used car from reputable dealers. Thumbs up !
Between Car Care Nut and Scotty Killmer videos you'll be well informed about used Toyota vehicles. Lots of good information on your videos. Keep em rolling. We need honest people in the Car world. 👍
Scotty cannot be even a tip of a nail of this guy.
Scotty Kilmer is all about generating "click bait" and nothing more!
Thanks for another useful and thorough lesson from Toyota University 😃
Very interesting and informative. Watched a few videos on your channel and I am quite impressed. 👍 Thank you!!
Amazing job just got this car 3 days ago in holman Toyota nj love your videos very informative and inspiring watch your videos since last year. Quality video and Quality voice is an A+
I bought a certified preowned car from a Toyota dealership, and the thing leaked a rusted bucket in the rain, and the bumper cover started separating from the vehicle. Apparently, it had been in an accident and was "fixed" off book. The dealership took the Sienna back thankfully, and we replaced it with a 2022 Sienna, which is a much better van than the 2020 Sienna we bought..
Interesting 🤔
But that there showed that you were covered by the warranty and service. Or else you would have been stuck with that car, glad that it worked out for you
@@walter.bellini also shows what criminals most car dealers…. and their employees… are.
Nice!!! Thanks for doing this video.. now I know that the “CERTIFIED “tag is for real,in the past I wondered wether it was just a gimmick to have the consumer pay a premium
Where have you been all my life? I just discovered your channel today. Your
auto stop/start and buying tires along with this video on certification have taken
my old brain to its saturation point. I have learned more from you today than I have ever learned in any 3 semester class I have ever taken on any subject. You have me hooked.
For the record, I always thought “certified used car” was nothing more than meaningless hype.
Always enjoy your informative and comprehensive videos... Thank you 🙏
I bought a 2017 RAV4 Limited Certified Pre Owned just one year ago. The SUV you showed in this video is a mirror image of my own! The only difference is that mine is a 2WD. AWD not really needed in San Antonio. :)
Greatly appreciate this AMD. Bless you.
Just bought a CPO 2022 Venza XLE. Had to pay the premium but i feel very relaxed because the car went through such inspection. Love ur work
AMAZING video, how informative! Thank you for your hard work.
Thanks AMD! Another great video!
Great details thank you for providing this information!!
This was nice video for me , I bought a new 2021 RAV4 xle . Very happy with it . You have provided useful information for me.
Great video man.. Very informative... I was blown away when I was told you could Lease a certified toyota.... thats wild...
CPO vehicles are typically very thoroughly inspected yes, because most CPO vehicles have an extended warranty. The manufacturer doesn’t want to guarantee a car under extended warranty and pay for a bunch of repairs because the car wasn’t well inspected.
Thank you for this quite educational video!
This man is becoming legendary in the Toyota world. OG for sure!
Wow ! A fantastically good video, a complicated subject explained so well ! 👍👍👍
CPO's are great, especially in the US where it comes with additional warranty. However a lot of the stuff can be subjective, so I still get a pre-purchase inspection from an independent mechanic, and ask them to be as critical as they can be.
Another great video! I was hoping that was your new garage / studio! 8-) Maybe in another few years. Say thanks to your wife for encouraging you to do these. There's nothing better than a wife who honors and encourages their husband. You are a blessed guy! I look forward to your videos as I'm new to the Toyota family, well, I'm a cousin as I have 2 Pontiac Vibes which are kissing cousins to the Matrix.
Yes, I think that Ms. car care nut is the boss behind these videos. And does a great job on editing these videos. Things like lighting, audio and picture sharpness, all goes into making these videos great quality. I saw one of these videos on some internet site about what to look for in a vehicle, etc. They have gotten a Name for themselves on the internet world.
Great job, didn’t know all that went into certifying the car, thank you!
Actively shopping for a used Toyota, such clear and helpful content!!! 🙏
I think three panels repaired is too generous. Scotty recently showed a certified Toyota where it had unrepaired accident damage to the suspension that was not caught in th inspection.
Maybe dealers ask some morons to inspect the car
I kind of agree Personally I guess it’s just depends on what I would use the car for and how long I planned to keep it
Great review and applies to any manufacturer.
Thank you so much for this video. I bought a CPO Toyota 4Runner from a dealership near me with information that you gave here!
Thank you for another great video! I definitely learned something new and useful
I’m sure there are examples of certified vehicle horror stories out there but I’ve bought several over the years and never had an issue with any of them. Plus, I like the idea of getting my warranty extended as well.