Three Things to Protect Your Mobile Mechanic Business
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- čas přidán 28. 06. 2024
- Description: In this video, I go over the three things to protect your mobile repair business. Contracts, Warranty, and Chargeback Protection. The square link provided below is an affiliate link, the rest are quick links with no affiliation, just products we use.
Other Links:
Digital Forms (GPS Tagging) - (www.devicemagic.com/)
Square Card Processing - (squareup.com/i/BOOKMOTRLY)
Shop Software - (www.tekmetric.com)
Make a Contract - (www.rocketlawyer.com/business...)
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Video Song: "Some Logic by Shiruky"
Music License: www.epidemicsound.com/track/7...
Disclaimer: This video is for informational purposes only. It is your responsibility to evaluate your own safety and physical condition, or that of your clients, and to independently determine whether to perform, use or adapt any of the information or content in this video. Any unit repair and/or modification may result in injury. By voluntarily undertaking any task displayed in this video, you assume the risk of any resulting injury; your safety is the sole responsibility of the user and not Midnight Speed and Sound LLC d.b.a Motorly. To factors beyond the control of Midnight Speed and Sound LLC d.b.a Motorly, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. Midnight Speed and Sound LLC d.b.a Motorly assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. Midnight Speed and Sound LLC d.b.a Motorly recommends safe practices when working with power tools, vehicle lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of Midnight Speed and Sound LLC d.b.a Motorly, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained in this video is the sole responsibility of the user and not Midnight Speed and Sound LLC d.b.a Motorly. - Auta a dopravní prostředky
What other videos would you guys like to see? What questions do you have about starting or operating a mobile mechanic business?
I'm planning to open a small business a repair shop of truck tand trailer what Is the advice you can give to start and pricing per hour ,how to make an arrangement or a contract to a fleet equipment company thanks
Hopefully you can answer the questions we take the time to ask.
Hey man, I know this video is like almost 3 years old now... lolol but I'm a relatively new sole proprietorship mobile repair service in my local area.. I've been using square since the start of 2022. Would you be willing to make a video outlining your order of operations that you follow for processing a client's service? such as; Intake of a new client, estimation/acceptance/invoicing, scheduling the repair/diag, and post service close-out? I've noticed I have a hard time with staying super consistent with things.. I'm not really too sure what to add in my Items / Services tab, so pretty much the only thing that I have saved in those is a line item for Labor (0.00 format, $100/hr), Multipoint Inspection, Pre-purchase Inspection, Diagnostics, and that's pretty much it... Any time I add parts it's just a single-use custom line item... So my reporting in square is a bit funky because of so many custom items and what not.. Also would like to know more about their charge-back protection that you mentioned. I inputted my EIN number on sign-up, but I'm not sure of whether or not that was enough. I never noticed anything in the UI that was related to anything of that nature. [[Ok, I think I typed enough lolol I'd appreciate any information, or even a special walk-through if at all possible... Thanks in advance, Mike :) ]]
Really good information, I appreciate the video… one thing though background music could be a bit lower volume… thanks
I will consider getting an ASE certification but only after I sort out the details of my business first and after I work on my skills at the junkyard and after I post some youtube or facebook videos of me draining oil and after I purchase all of the most relevant tools I need.
Had a side shop for extra money a few years ago. Advertised on Nextdoor. I had so much work I was 3 weeks out. I only worked on cars 10 years and newer. Mostly did brake jobs and engine lights. Nothing major. Made pictures of the old parts and new. Offered the old parts for proof of repair. I charged 110 hr and shop supplies. Parts were marked up a few dollars. Any diagnosis that took me 10 mins range was free. I mostly worked with housewives and who had extra vehicles. No rush. I did a few charity cases. Every one tried to scam me. I would deliver cars 2 miles and closer. Had one customer ask for a new serp belt. Water pump was bad. Texted and emailed the woman her car needed to get towed or driven home only. Had a call a week later. Was treated to be sued. I told the lady I had proof the car was not safe to be driven. That saved my ass. Had to quit my shop when it affected my main shop job. I knew guys who worked on old cars and nothing but horror stories . Broken bolts etc. Nice video!
This is a wealth of game. Thanks player. Greatly appreciated
great video Mike, thanks!
This video was helpful thanks for sharing
Thank you for posting this great information. you are great at explaining detailed things to do as a mobile mechanic. I am starting my mobile truck repair business and found you at the right time. thank you for sharing and good luck
I'm glad I could help, I'll be uploading a video this weekend about tooling and how to market your mobile repair company. Thanks for watching!
When you set up your facebook page etc, let me know i'll follow.
Great content! I'm looking for more information as I'm in the process of opening a mobile repair business. Thank you for sharing
@@demetrioduenas1519 That's awesome, let me know when you have your socials set up, I'll follow. If you have any questions, feel free to reach out.
How is your business going so far??
Thanks for the info
Good info
We try take pay parts up front. Due we startup since April 20 2022. We charge 5% convince fee for credit card. We also approved by BBB and insured
Very info video
Interesting 👍
Really good information, but was it necessary to have music in the background. Its a little hard to focus on the content of your video
Thank you for the great ideas. I've been doing this for years but had issues with people taking advantage of my kindness.
Same, All it takes is one situation to learn.
Thanks for watching!
Good info music too loud
I don't need to accept cash and besides cash is quite cumbersome to do legally because you also need reciepts. However, I do want to provide my customers with multiple ways to pay me and cash is the most liquid form of payment that I can think of so I will be accepting cash and they will get a receipt. However I hope that the receipt can be digital and can be emailed to both me and the customer and maybe my business attorney that is if I have one. And I don't mind having a business attorney because I do want to be held legally accountable just so I don't get in trouble with the law.
I DO NOT WANT TO GO BACK TO JAIL AND I WANT TO GET PAID ALREADY lol.
Amazing video , but can you help me with insurance company whic one and how much that I have to pay
What business insurance do you go through?
I'm starting out with oil changes, then I might move on to brake pads and rotors, then batteries, then shocks and struts, then alternators, and then that will be about it. I might do more research but I'm not sure about that yet.
I've been away from YT for a bit on the video front but you'll love the next video i've been working on. Making a mobile repair business for under $3000. Best part is you can do all those services in that budget. Should release soon.
You never posted it. Love to see it.
Good info. Tone down the background music though, its distracting.
I will book all job appointments with a credit or debit card deposit before I even hop in my car and drive there. That is very reasonable and that is something I can commit to.
Best way to secure that you're getting paid. People are more serious when they have to provide a credit card number.
Who do you recommend for mobile mechanic business insurance? Im in TN also and have a hard time finding it.
I think I'll charge a $55 deposit fee and it can be adjusted to compensate for future gas and any other overhead expenses.
Hey man, I know this video is like almost 3 years old now... lolol but I'm a relatively new sole proprietorship mobile repair service in my local area.. I've been using square since the start of 2022. Would you be willing to make a video outlining your order of operations that you follow for processing a client's service? such as; Intake of a new client, estimation/acceptance/invoicing, scheduling the repair/diag, and post service close-out? I've noticed I have a hard time with staying super consistent with things.. I'm not really too sure what to add in my Items / Services tab, so pretty much the only thing that I have saved in those is a line item for Labor (0.00 format, $100/hr), Multipoint Inspection, Pre-purchase Inspection, Diagnostics, and that's pretty much it... Any time I add parts it's just a single-use custom line item... So my reporting in square is a bit funky because of so many custom items and what not.. Also would like to know more about their charge-back protection that you mentioned. I inputted my EIN number on sign-up, but I'm not sure of whether or not that was enough. I never noticed anything in the UI that was related to anything of that nature. [[Ok, I think I typed enough lolol I'd appreciate any information, or even a special walk-through if at all possible... Thanks in advance, Mike :) ]]
Any info on insurance ..or garage insurance .. monthly cost ?
Great question, I'm working on a part 2 & 3 for a series on this topic. Been slammed with work but standby with a new release soon.
I am perfectly fine with the two "signatures" I have. I honestly don't think I need anymore. I've done my part multiple times over and over again. Now I honestly feel like yall should cut me some slack, but whatever there's only so much I can do under the laws of this nation.
The background music makes it hard to hear what you're saying
What's is standard for shop supplies % of parts ? Minimum & max ?
Depends on your state laws and regulations but typically in the industry it's 20% of the bill capped at $20.00. I have mine at the 20/20 rule.
How do I apply for these contra contracts?
Send me an email (mbollard@bookmotorly.com)
I will inspect all of the relevant car parts that are involved with my services before and after the service on every single service. However, I'm only taking pictures when I see that the relevant car components are fucked up beforehand. And I might take pictures of my work afterwards that way the customer can't say that I didn't do my job. However, in my contact I am not going to have a warranty so all work that I do is NOT refundable unless if a judge orders otherwise.
I'm not a lawyer but you should verify with your state department of consumer affairs on laws and regulations regarding warranty. A contract is only as good as the state law allows. If your state law says you have to provide a warranty, your contract won't hold in court because state law overrules the contract.
What if a mechanic makes a mistake on a repair its evident and the customer wants a charge back on that what she paid for?
That's a good question. So I suppose it depends on the situation as a starter but most of the time the bank/credit card company wants to see a reasonable effort from both parties. So if the shop has tried reasonable accommodation and the customer still refuses, the bank doesn't like that and usually it works in your favor provided you have ample evidence. This is why I stress photos, documentation of every communication, contracts, etc. If there is a mistake and it's the shop's fault, most of the time the customer won't go through the hassle of chargeback if you just do the right thing. That's just my experience in this.
I'm charging a deposit to cover the cost of parts and of gas to get to the customer and back. I'm not going away from any customer completely empty handed. The customer is going to have to pay SOMETHING upfront otherwise I ain't serving shit lol.
I will be taking an upfront nonrefundable deposit on every single customer and car I service. That's not an option.
No oil in the engine, I'll pass on the job. Not worth the 50 bucks
Can I contact you bro
Yea absolutely, DM me @ Motorly on FB.