Hi Mikey! Congratulations! I have my AD end of Nov, so pleased. Was wondering, since the online app changed has the AD changed? My last AD consisted of the height and reach, video intro, group Apprentice style task, role play and final intv. Is it still the same? Thank you.
Ive got my assessment day on 1st November !! so excited even though i am a little nervous but i have just got my degree in International Tourism Management and this would be a dream come true to get this job!! I've worked so hard the last 3 years so i should definitely show them what I'm made of haha. Just wanted to say thank you so much for making this video it has put me at ease a little more and most importantly congratulations on getting the job hun !! wish you all the best for the future :D x P.S. Good Luck to everyone who has their assessment days soon/ on the same day as me :D
Congratulations! I had a assessment day literally a week after you and was also successful. The only thing now is the wait for my security references haha. Have you heard back from yours or if you are still on stage 1 of the references? They just seem to take forever haha. Best of luck with your new career and hopefully will be seeing you around ☺️✈️
Hi, no you are not the only one, they are an absolute nightmare. Was actually going to do an update on BA. It seems as though you have to pester the backcheck people in order for them to do stuff. Theyve told me its all completed and then change their minds. My friend who was on the same AD has her start date, so hopefully im soon and you too! Best of luck to you too and maybe we'll be on a flight together!
Thank u so much for this video ... I hv my assessemnt scheduled next week.. M super excited but equally stressed out .. Please guide me if i need to be prepared for something extra apart from what u said in the video... Lots of love
Congratulations! I have been invited for an assessment day at the end of this month ! This video has really helped me in what to expect, I was just wondering in the second part of the assessment (1 to 1) what sort of questions do they ask you in the interview? Thank you xx
Congratulations on getting invited to an AD! As said in previous comments I would recommend that you have some examples of customer service ready, even if they are made up, infact its crucial! They asked me to give an example of a time I had exceed a customers expectations, Why I want to work for BA and what sets them apart from other airlines, how would i deal with an unexpected situation. And that was it really. Make sure your answers end positively. After that it was just general chit chat. Even tho its 1:1 there were two interviewees. Although i was nervous, they made you feel quite at ease x
Loved watching your video so helpful I have my AD next week so excited & nervous your video was great for insight! You mentioned in another comment your planning on commuting from Scotland, I would have to do the same from Manchester. How are you finding it? Is it workable? Thank you!
Well Done and good luck! Ill be starting in may, ive done trial runs a few times and its absolutely fine, the majority of MF commute and it seems manageable. If you are driving however be careful x
Thank you for sharing this. Its really helpful. Could you please just let me know if the door handle is very high up for the diagonal evaluation test or is it just at the normal door handle position? I am just wondering how far up my hand has to be?
Hi congrats on your new job with BA! I've booked my assessment day for two weeks time and I was just wondering what you did to prepare for your interview? Best of luck with your new job :)
Hi thank you! Good luck! I just watched loads of videos on here and im lucky to have family in the industry already, so they prepared me quite a bit. My best advice is have answered prepared already in your head
Hi :) i'm also from scotland! congrats on being successful! i've also got an assessment day coming up so will need to fly to london from glasgow and this has chilled me out a lot! was at a bit of a loss in regards to what i should be wearing so thank you very much for the tips. did you do your makeup similarly to how cabin crew wear it while working? good luck in your future career with BA :)xx
Hey! Congrats on getting a place on the assessment day. I was so scared at the thought of flying to London alone etc but it couldn't of been easier. Yeh I did my make up quite natural and or over powering like on s night out. Good luck! And thanks xx
That was the most useful video about the subject I've watched. Thank you so much! My question is about the reach test. I've been reading about reaching a bar at 201cms with both hands in every forum. Have they done it as well or just the handle one? Thank you in advance and safe & sound flights. X
They made me show i could get the medical equipment out the over head locker and the manual inflation test (door handle one). She didnt measure me as she could see I was same kind of height as her x
This video makes me feel so at ease!! this really helped:) just want to know if you have a belly button piercing do u get set home for that? Also did they ask you anything about the airline? or was it just those questions?
Hi, I have my belly button pierced and as I said in the video I was successful with the assessment day and I am awaiting my training start date. As long as your piercings and tattoos are not noticeable whilst wearing the uniform you are fine. Yes the only thing they asked me about BA is why I wanted to work for them and what sets them apart from any other airline. It's good to do your research though. Shows you're passionate about the company :) hope this helps
Hi, thanks for the amazing video. I'm staying at the Sheraton Heathrow myself this coming 21st and I'll have the AD the next morning. I was wondering, is being too talkative a plus or a flaw for the recruiters. I mean I am extremely talkative and loquascious, does that affect negatively the decision of the recruitment team or it's better to keep myself together and be professional Cabin Crew figure all along?
I havent had my AD yet but you would think that you would need to find the right balance between talking alot and not much at all. Just be open and friendly and hopefully the assessors will pick up on that.
Hey! It's me again :) I'm really thankful for all the advices you gave me, I think it made a feel a bit more prepared. Well, to make the story short, I was successful at the assessment and I'm waiting to be contacted by the agency to start the referencing process! ...But I noticed it takes quite a while to get through the Stage 1... I really hope you get done with it in no time - please keep me posted once you get your start date! Just wanted to ask you, did you only had to provide references (for work, or whatever else you did in past 5 years, and criminal records check), or you also had to send some school certificates, diplomas, etc.? I'm just wondering because most of my paperwork is not in English and I will need to get it translated if it is needed... One more thing - are they satisfied with references being let's say your friends in some instances - if for example you weren't working/studying but need someone to prove you were doing something else? Thanks for help, I just don't know what to expect and I'm having a hard time finding out what I did during some periods in past 5 years...
Hi, thats fantastic to hear you were successful! Congrats! Yeh my references were only for my past 5 years which was education and work. Thats all theyve asked for so far. I havent had to send anything as they get in contact with the people you provide. Yeh you can use friends as references, as long as you have known them for the time they ask and they arent related! Hope all goes to plan for you
Hey. Very helpful video! For the one to one role play, are you supposed to come up with your own solutions for the customer or specifically refer to all information given in the card? Any further tips also?
Great to know. Thx! With the group activity, do they look for someone to take the lead or is it more about sharing various ideas? I have no idea what to expect, please help!
It is good to show leadership skills, but do not be too over powering. Allow others to speak and a great way to show you're listening is to say " thats a great point" etc
This is a really good, easy to understand video, having completed this process what is the number one tip you would give someone going to an assessment day? And is there anything to watch out for? Many Thanks
This was really helpful! I have an assessment day in a couple of weeks with BA, had one with Virgin last week but was unsuccessful. Are you planning on commuting from Scotland? If I were successful I would try to commute from Ireland but wondering how doable it is.
Thank you! :) I know you're probably really busy and get a lot of comments on here looking for advice, but I'm quite worried about the group activity as I think that was my downfall in my last AD. Do you have any tips for it, or what do you think you did well during it? X
The group activity can be quite stressful as you want to stand out and can feel it is a little hard to when you are in a group. My advice to you would be make sure you get your points across but do not come across as bossy. Agree with points your peers make if valid or say it is a good idea, however give advice on how you could alter it. Also before the activity starts nominate yourself to be a time keeper (ACTUALLY DO IT) or open it up to the group. Most importantly be yourself and do not hold back! Good luck x
Hello! Thanks for your video :-) I'll have my assessment day on march the 8th! I'm very excited! I'm Italian and I'm wondering if it will be hard to pass the AD as there will be mostly British people? What do you think about? How is the job so far? Do you like it? Thanks! :-)
Hi there! First of congrats! One of my friends has the same AD as you! No at mine there was a whole range of different nationalities which is nice because its the same when you're online. I love the travelling, the job is intense and very hard but over all I enjoy it. Good luck :)
Hiya! This video was very useful, thank you for sharing. I know it’s a bit last minute but I am hoping you’re able to respond on time, I’ve my ad on Wednesday this week and was wondering how the measure your vertical functional reach? Do they measure with the hand sticking up to your finger tips or do they measure up to your fist holding the hand like a punch. Hope to hear from you soon, thank you x
+Carolina Valencia hey there. So basically when i did it, you just had to be able to reach the handle of the bag in the overhead locker. She didn't measure my height because I was the same height as the lady assessing. Hope this helps and good luck! X
Hiya, Thank you for the video it was very informative. you mentioned that you applied or went to the emirates assesment day what mont was that please. Was it hard er than the BA assessment day? Also when do you start if you dont mind me asking. Congrats on landing the job x
Hey, this video is only about BA....so not sure where you heard about Emirates...maybe someone else video. I still have no start date as security checks are being done and thank you :) x
Hi there ! I'll have my assessment day coming next wednesday and I am really excited ! You video is really helpful. I was wondering if you had to bring pictures, like a full length one or passeport size pictures ? Because I think that the "What to bring" manual isn't that clear. As I'm not from the UK, I don't have most of what it is required. Could you please tell me which documents are the most important to bring ? I also went to the Emirates open day a couple of months ago now and I didn't pass it through at the group discussions because I wasn't sure of myself and what the recruiter wanted to see. Is the BA assessment similar to the Emirates one for the group discussion ? Thank you so much for you help !!
Hi there, congrats on getting an AD! You dont need to take any pictures with you so dont worry. Just bring your passport, something that shows where you live ( phone bill etc) and the other important documents like that. Yeh it is similar, just be yourself, make sure you share ideas and thoughts and also agree or find positive ways to use your team mates ideas. Its also a good idea to be a time keeper, thats what I did. Good luck!
Hello that was a really helpful video. I got my assessment day on Monday but I have a question that is actually burning me. I have a tattoo on my wrist do you think that's an actually problem that I can't go through the next stages?
Hi thanks for the video, do they physically check if you have a tattoo that day? I have one on my arm but I am getting it removed. Ive seen a girl on IG who works for BA and has a whole sleeve tats but she just wears a long shirt whilst working so it isnt visible?
Melisa Kaynak I know now we are told as long as you can cover them it’s fine. I have one tattoo but it’s covered with my uniform ( it’s on my side). Shouldn’t be a problem either way :) if keeping or removing :)
Hi! Great video! Could you go into more detail about the 'role play' part. What did you have to do..? What did you say? Thanks! How's it going for you? 😊
In my previous comments there should be an in depth discussion about the role play. But to summarise. In a room with one assessor, given a laminated piece of paper with a passage. You must memorise key points to later deal with a scenario and show the assessor you can deal with an angry customer. They also want you to read it so they can see how you speak and pronounce words. Hope this helps
Hi :) I am going for my AD in a few days and I'm very very anxious. Your video was very helpful. I have two questions: I do have 2 tattoos that I am going to remove if I get the job. During the AD, are we asked to show our tattoos or not? My other concern is that I am 40 years old and I know that some people might think that I am too old for the job. Do you work with more mature colleagues? I don't look 40 and I'm full of energy but people can be very hard on the age issue sometimes. Thank you in advance for your attention.
Hi there. First of all congrats on getting through to a AD! Yeh if they are visible you will need to show them however they will take into consideration you are getting them removed. The good thing about MF is we are all different ages, so I have worked with many people your age and even older. Everyone is welcoming and friendly. Good luck!
Just booked my assessment day for October 31st! Super Nervous! How long was it between hearing you had got the job and actually starting training? Thanks 😀
Congratulations! I have an assessment day next week and i see that most airlines are very strict with tattoos now i have a small tattoo on the back of my neck however i am in the process of getting it removed do you think this will pose a problem? I'm also coming from Scotland! xx
Congrats on you getting one! They said at mine if you are in the process of getting it removed etc to tell them that you are so they are aware. Otherwise theyll just dismiss you straight away. Good Luck!!
Hi I have my assessment day next week. Did most of the females have their hair tired up? And would you recommend wearing heels? Also did you have to know information on the aircraft/all the destinations they fly to etc? X
Hello again! I hope you have started your training already! Do you maybe know if business attire is necessary during the training course or can we be dressed casually? I know that after the uniforms are received we have to wear those, but I'm wondering for the first part of the training if you maybe know? Also, I am wondering what the security interview consists of? I have just completed stage 1 of referencing and should be doing that interview soon together with medical... Thanks for your help!
Hey there! I have started, ive been training for a week now :D loving it!! Yes you need to wear business attire/smart clothes until you wear your uniform :) They security interview during referencing stage or when you start? Also keep phoning the company who are doing your referencing, as it took me 5 months. Some people were longer!
I'm glad you finally started and that you like it! :) Is it very demanding? Do you have to do a lot of studying on your own after the classes (at night)? I hope you have some time to sleep :) I meant the security interview at the stage 2 (at the time when also medical is etc...)... Thanks & best of luck!
Yeh the workload is high but still enjoyable! Yeh there is self led learning which you must complete every night. Yeh there is no interview, its just filling out a form :) Thank you!
Would love some hints and tips för the roleplay.. I had my assessment day over a year ago and failed after the roleplay stage. Got invited to another assessment day very soon and I want to be a bit more prepared this time... Any tips would be much appreciated! thank you and well done for getting the job!
First of all good luck. I worked in customer service before the interview so i used that experience to help me. The most important thing is to act natural and be yourself. The assessor kept firing scenarios at which i replied quickly back to. Just make sure you take your time, even repeat what they say to give you time to think of a reply...and breathe! Good luck x
Hey Kristen! I have my assessment day in 4 days. I am 6ft 6. I'm wondering if I will get rejected for being too tall? It's a controversial matter so I want to get your opinion.
Hello thank you for your reply!! As well I was wondering, my interview is for Gatwick but preferably I would like to be based at Heathrow, is that an option with going for an interview for Gatwick, as I’ve seen Heathrow are taking on. Thank you:)
jodie mccully so Gatwick is a separate fleet. They do all the beachy routes and I’m Heathrow so mixed fleet so we do all city, some beachy and short haul x
I have an interview in 3 weeks. I have a lot of piercings (I can take all of them out but have 1 that is pretty fresh would I have to take that out as well for the assessment day?) I also have 2 small tattoos on my ankles no one can see them unless i take my socks off. And I have pretty bright red hair atm would it be best to dye it a more natural colour? Thank you this is v helpful!!
Elliot Collins I have 8 piercings and a tattoo. I took out all my piercings except one pair on my lobes. You could keep it in and just say you’ll take it out for flying etc. In regards to tattoos, you can have them as long as you cover them on the job. Good luck!
Hi there, and thank you for posting this video. I had my very first assessment day last year and unfortunately I failed... But I’m determined and soon I’m gonna book another date. Idk if u still follow these comments below this vid, but I’m gonna try anyway... My question is... can u pls tell what kind of questions they ask during the interview? Meanwhile have u started flying? Thanks a lot ☺️☺️☺️
Anto Emme I have been flying for nearly 2 years now. The assessment days have change since I done it, so now my information would not be too accurate. Just make sure you research the company and know your reasoning for wanting to fly. Good luck!
Heyy! Just wondering, what kind of things did you do for prep before your interview? did they ask you anything about the company? Did you have to research BA before? Is there anything I should look up? Many thanks xxx
Well i researched the role and the history of the company....because its pretty bad if you dont know anything for the company you may work for. They didnt ask things about the company but questions more like why i wanted to work for BA. Maybe look at the new routes and changes within BA like buy on board..Good luck x
Thank you very much for all the tips! Just one question, what kind of issue you had to solve during the group exercise? Did you have to present it to the assessors at the end? And did you have to keep a track of time yourselves or would they notify you how much time you have left for the exercise?
Hi. The flight was delayed for 2 hours due to snow and everything on board had ran out. We had 20 mins to workout with our given budget what was best to buy. Assessors were in the room watching our every move. Yes it's important to keep an eye on the time and make sure you emphasis that in the task.
Thanks for your quick reply! Were you allowed to use any tools (calculator (on the phone?) - because you had to budget, pen, paper)? Did you also had to present your results at the end? Did you choose one person to do in the name of the whole group?
No its not professional to have your phone etc They gave us paper and a pencil each. You didn't have to come to a result but it was good if you did because you felt like the discussion wasn't a waste of time. You don't need a group name :)
Sorry I must have expressed myself in a strange way, I wanted to say, did you within a group decide who will present to the assessors the results or did you all speak about results at the end? Do you think it would be weird if I would bring a small calculator? I'm just worried it might be a challenge to budget for many items, passengers especially if it involves a lot of numbers, costs etc... How did you go about that? Thanks!!
You do not present to them, they are in the room and watch you and take notes. No it wouldn't be weird, however you really don't need one. Im not the strongest at maths but the budget and cost for the items in bulk was really easy to work out. The prices are given for bulk items and you know how many passengers there are. The main thing is to make sure your passengers are food, watered and can use the toilet. After that its just additional stuff :)
What did you do in the group exercise that made them decide you and 5 others made it through while others didn't? Did you manage everyone and be the most outspoken one in your group or? I guess what i'm trying to say is are they looking for a group leader? Or a follower with opinions?
DesertedMrFocker I shared my thoughts and balanced it with agreeing with other people's opinions. I didn't speak too much so I didn't appear bossy and over powering.
Hey! I have my AD on the 15th, I've only just turned 18 and I'm worried this might work against me? Generally a bit nervous but I'd say I'm pretty warm and smiley and can prove my confidence in the interview (provided I make it that far!) Helpful video :)
great video, could you please tell me how high the door handle test is and try to explain what it is you do, I have the assessment day soon and have found this video extremely useful, Thank you
This video is quite old now, so the AD may be different now. However the door reach test, is done on a mock up plane door. Where you must hold on to the assist handle and reach down to the ground. good luck :)
Indeed! Ive travelled to so many amazing places and it still continues! However its so tiring and hard work but it is worth it when we stay in like 5* hotels and get to see the world!
Hi there! This may be a silly question haha, but would you suggest I wear subtle red lipstick to the assessment day? or would this be seen as a bit much for the interview? also, what was your role play scenario? this is something I'm mostly dreading about the AD! Do you begin your training once there is an offer of employment or once all references and medical checks have been completed? Thank you! Elle x
Hey there, no you could wear a red lipstick, they say to us as long as it compliments the uniform. In my previous comments there should be an in depth discussion about the role play. But to summarise. In a room with one assessor, given a laminated piece of paper with a passage. You must memorise key points to later deal with a scenario and show the assessor you can deal with an angry customer. They also want you to read it so they can see how you speak and pronounce words. Hope this helps Yes once that is all completed and your 15 hours of coursework and uniform fitting then training commences, which lasts for 4 weeks hope this helps x
I just recently went to the final interview with Emirates, but I unfortunately did not get the job. :( I am now trying for British Airways, and I'm curious on how you would compare the two... You said you went to both. Do you think one was more difficult than the other? What tips can you give me for the final interview? Thanks for the video
Katerina Pasat l feel that at the BA one I was treated as a person and not just another applicant. I felt more relaxed and at ease. For the final interview be prepared and most importantly yourself. Think about why you want to be cabin crew and why work for the chosen company. Also how well you think you could cope with the lifestyle. Good luck!
hello, again! my assessment day is in two weeks so I have to prepare it and thank you for the great video. I have a question about the height measurement. should we grab it or only touch it?
for the reach, is it able to have tip-toe? can we hold the bar with one hand for the diagonal reach? because my arm reach should be over 6'7 ( I usually practice arm reach everyday and I can reach over 205-208? centimetre. but not sure if I can grab it though
sorry its me again , this is true ? i just saw someone post this the month ago saying that "you read a loud a few paragraphs which you have to take in the information. Your then given a scenario and you have to deal with it. Then you have a group exercise" so actually you have to do two exercises ? one alone and another one with your group ? also when they give you the paper with the exercise that you have to do with your group they have the options on the paper ? or you have to create everything by yourself and your group ? Also when you acting i mean doing the role you do just with the person and the members or your group or in front of all the candidates ? sorry for so many questions and for my bad english Im latina hahaha , but thank you so much ! i saw your video like 100 times hahaha thank you again , no everyone do like you do , helping another people even after when they get the job !
Hi, I briefly mentioned in the video that you had to read off the card so they can hear how you speak. Before that the assessor will leave the room and give you 2 minutes to memorise the most important information on the card, things like if a flight is delayed BA will give compensation etc. The other exercise you just have to speak within the group, you dont have to memorise anything. They just want to see how you'll work within a group. They give you a card in the middle where it has the scenario and then you each have one with options for the passengers. Don't worry everything is explained thoroughly by assessors and you can ask questions. Its a group of 4 of you and the assessors in the room and that is it :) Aww well thats good to hear :) Glad I can help people! Going to post updates about BA soon :)
I want to know , it says I have been invited to take up an online assessment and i have aldready taken up the assessment and not sure what this invitation I have got in the mail is all about. i have applied for Cabin Crew mixed Fleet and want to know what sort of assessment this will be or will it be an online video interview. If you could make a video on it, it will be great!
Hello! I know you posted this 2 years ago and may not remember but i'm due to go down for an assessment day for the second time. Anyway I think I was unsuccessful last time because of the way I was at the role play stage. Do you think its important to be quite firm? (I was acting as the cabin crew and the assessor was the customer who wanted to be upgraded because she was delayed.) I also couldn't memorise the entire script is this as important? thanks in advance x
Julia cairns I think the role play is maybe less important than the other stages if I'm honest. Even if you don't upgrade the passenger but give her options. So important to do service recovery. I.e if shes a member of the executive club you could give her avios points or gOnly the csm (pursor) is allowed to upgrade but not for a delayed flight. It's important to be assertive but sympathetic. Hope this helps! If you have anymore questions feel free to ask. Good luck!
Hey! I'm thinking about applying for they mixed fleet offer they currently have in their website, and I was wondering if for example I'm lucky enough to make it to an assesment day, but turns out that I can't go, do they give you the option to change it for another day? Can you pick the best day? Or it's the date they give you or nothing? Oh and also, I'm not sure if you mentioned it, but how many hours do you have to be there in the assesment day? It's just one day and then after you can go back home? Thanks in advance :)
Hey there... i phoned them up and changed my day because of flight availability so it is worth a try. They say you are for around 6 hours however i was only there for 4. It is a one day thing, everything is done on that day including the interview. Good luck!!!
How difficult is the arm length test? I've heard horror stories about people having to rotate their hand around a metal pole that's 201cm high? Do they still do this?
hey, I have my assessment day on the 16th August, I am very nervous, I plan on wearing a dark navy blue suit with a knee length skirt and a white shirt and small black heels, hair up in a bun and some make up but not loads. just wondering I'm 5ft 6inches and I've tried the reach test , do they make you reach to the floor? I've worked in bars and supermarkets so I have loads of customer service experience, I'm just very nervous x
Hi there, first of all good luck! What you are planning to wear sounds great, very formal and stewardess like. They will make you do the reach test to reach the cabin and also the floor to reach the emergency tag for the slide. This measures your arm length. Hope this helps x
+Missmac thank you yes it does help :) now with the tattoos I said to then that I do have tattoos but they are on my thighs and are hidden when I wear a skirt , I'm hoping that will be OK as they aren't visible unless I'm Inna bikini x
They ask you why you chose BA out of all airlines, what sets them apart from any other airline, a time when you excelled in customer service, how you deal in unexpected situations, how you would deal with sleeping during the day etc. However please bare in mind this is what I was asked, many of my team were asked different questions. Just remember to have customer service scenarios in your head and practice, practice, practice x
Hi there, the recruitment process is very quick however the background checks not so much. I got the offer in may and I started in the October last year ):)
Hi there, i have my assessment day tomorrow and i was just wondering how much you prepared for the final interview in terms of the questions you thought you maybe asked? thanks very much x
I’ve got an assessment coming up, I have a nose ring in at the moment, if I got the job I would take it out. However for the interview do you think I should remove it??
hi I got a email inviting me for the assessment day, now I'm worried because I'm of Trinidad and Tobago national, but a resident of Amsterdam Netherlands, I have permission to work here but I saw on BA website that you must show proof that you are able to work in the UK, now I'm scared to leave Amsterdam to go London just for the interview
Missmac, can I a please ask you a question? In your time with British Airways, did you ever encounter a fellow cabin crew member with an Australian accent? I have been invited to an assessment day but feel doubtful they'd hire someone with an Australian accent, as it is British Airways after all.
It does not matter where you are from, all they are looking for is someone who is best suited to do a very important job and you are friendly. At my AD, there were people from all different back grounds! So don't let it stop you from going :D
Thank you so so much!! It's so nice to hear that feedback. My assessment day is less than a week and I'm sooo nervous! Can I ask one more thing - did you wear false eyelashes for the day? I love make up but suck with eyelash adhesives. Is it part of the look they want? Thanks again!! X
Hi, youll be great! Dont you worry, once you're there you settle in and feel more comfortable. No dont wear them, keep your make up asw natural as you can x
My assessment was the Thursday and I heard that following Monday. Currently under going background checks and so far it has taken 2 months, still no start date ( which is normal) 🙂
hey, so its approaching 3 months since your assessment day, at what stage are you at, have you begun your training? Also i am assuming you will be moving to London, the starting salary is around £12.000 something. What are you planning to do for a place to live.? Thanks
Im still currently waiting on a start date, as they are just running through the last checks for my referencing. They've employed so many people, around 3000 i believe so its a long process. Yes ill be moving to London and hopefully into shared accommodation. In terms of my salary, thats something I wish to not disclose :)
hey again, sorry for all these questions. i have a few more questions i was hoping you'd be willing to answer if possible. so firstly, was your referencing dealt with Procius or Sterling BackCheck? and secondly, how much information is required of the referee's? in other words, are they required to give a detailed explanation of the individual and why they left the company, or is it just confirmation of dates employed they are required to give. (I ask because I left my most recent employer on bad terms and i am seriously worried the information they give will result in my provisional offer being withdrawn) anyway Thanks MIssmac
Hi there. The training is very intense as its such an important role, however it is also fun. Yes you can be sent home if you get a certain amount of warnings (pmi's) or if you fail a course :)
Hello me again!😂 Just wanted to ask whether you knew the height of the pole in which we have to grab and then touch the floor to measure our arm length? Just so I can get some practice in! How're you getting on with your references? I'd love for you to do an update video!💖
Hey, haha its all good! Its the handle of the door plane and the tag on the ground but I have no idea what the length is, im 5ft 5 and i could reach it no problem. I just got my start date a few days ago, so once second part of my referencing is complete, there will be for sure an updated video! x
Hello again! I've got my assessment day on Tuesday! I'm super nervous and I'm heading down to London tomorrow. I'm just a bit concerned about my documents we've been asked to bring a photocopy in colour, do you know whether it would be okay if the original document (such as my National Insurance letter and Bank Statement) are in black and white is it still okay to bring the black and white photocopies? I know this is probably the stupidest question haha! but I'm such a worry wart! Thank you! Elle x
Heyy great video! I applied yesterday and they send me back for online assessment. Can you please tell me what's exactly that includes? Is a video, questions, i have nooo idea and i'm so nervous!! thank you!!
hi! this might be a strange question to ask and I would ask privately it I knew how but can I ask what level of education you've studied at? I'm only asking due to the fact the bare minimum to apply is to have GCSE's and I wish to know if I have a decent chance with 4 AS Levels and 14 GCSE's or do you think I need any additional education? thanks in advance! x
Hi there, I am invited to the Assessment Day in November. I am a Canadian citizen currently residing in Toronto Canada. I would need to apply for a work permit / visa in order to work in UK. What sorts of documents would I need to bring, other than my passport? Do they need to see my University diploma? Also, do I need to obtain work visa prior to Assessment Day in order for them to consider me or I can say to them that I can get it at a later time? Can you leave London right after the AD or would you need to physically wait there? Would they email or phone you to notify you of the result? THANKS!
Hi there you do not need to take your University diploma and they will get into contact with you to let you know which appropriate documents to take. I do not know if you need to obtain for a visa for that, i dont think so as you are only visiting, but again please double check with them. You can leave after the AD is complete and you will be emailed with the result,
@Missmac i have applied to british airways as a cabin crew and waiting for a feedback yet dont know how to swim.how strict are they to swimming? please reply
Swimming was never mentioned in the AD, however i suggest you do learn because it is one of the requirements in training :) Its very important for safety, in the unlikely event of an emergency :)
Depending on the length of the trip, you usually get 2/3 days off for long haul. I am now classes as experienced crew so ive had about 4 long hauls and a 2 short haul :)
@missmac hey there i noticed the tattoo on your hand. can you please explain to me process regarding the checking of tattooes and piercings at interview,??? i always cover mine but should i let them know that they do exist? thank you for the informational video
Eszter Lovas hi. It's not a tattoo on my hand, It's just pen. They do ask you at the beginning to declare tattoos/piercings. As long as they can be covered up with the uniform or a watch etc it's ok.
Hi, have an assessment day at BA tomorrow for work experience. i know its different to applying for a proper job but a little bit nervous. Im good with people and communicating so theres no problem there just nervous for what we will be doing. i hate not knowing haha. any tips and ideas would be great. thanks:)
Aww thats cool! Just dress professional, like you look like cabin crew. Be yourself and make sure you have customer service examples for the interview and finally be yourself! Good luck
Hey lovely. I just got my invite for an assessment day and I just wanted to do I have to pay for my flight and accommodation for the day ? And what about accommodation during and after training? How is the salary and where have you visited so far and are you enjoying yourself?xxx
José Ann Gordon Gordon hey there, yeh you have to pay for your flight and accommodation, and while training I am in a house share. They should go over the salary with you when applying and on your assessment day. Hope this helps x
Hi, really great video, thanks so much for doing it. Please can you tell me what happened about your tattoo? I have a similar sized one on my wrist, thanks again x
Hi, my tattoo is on my side and you can't see it under clothes. On your wrist won't be allowed, even if you try to cover it up. You could try using a plaster, but I'm not sure that'll be allowed.
Hello first of all congratulations for landing the job. I just have few questions. What documents should I take on AD ? Can you tell me the hotel you stayed at ? I hold an iata cabin crew certificate. if selected do they give us training before hiring ?
Aww thank you! Take the documents that it tells you to take on the briefing sheet. I stayed at the Sheraton Heathrow Hotel, 5 mins from waterside and the airport. They give us training after hiring and once background checks are complete.
They accept anyone who is suitable for the job, it doesn't matter where you are from. However it was only girls who made it in my round. There were only two guys in my group, but the previous morning session people were there and there was a few males of all different nationalities.
OMG! I was going to ask the same thing.... Which nationality were most of them? I am hesitant to book my AD date because I need to secure the VISA entry first 😥😥😥 and I have no clue on which VISA I should get....
there is usually only Heathrow or occasionally Gatwick or London city but no you can't apply for Edinburgh to my knowledge. the one to one is about 20 minutes long, group task about 20-30 mins and the role play is about 5.
It was around 20-30 mins i think. I didnt really time check to be honest with you. I applied to mixed fleet which is based at heathrow. However you can apply to be based at edinburgh which is city flyer.
and your shifts? are they like 12 hours long? not that thats a problem cause i do them all the time. sorry to be a pest pestering you with question after question :p
hi, please could you let me know how they are checking for tattoos on the assessment day? I'm worried they'll strip me naked as I do have some that are not visible normally. thanks
Hello, i'm really worried about the reach test im 5'2 and y assessment day is on wednesday, could you also give some websites where to find info for info i can use for my interview
If you are the ,minimum height they say you should be fine and if you know you can reach the overhead locker then you'll be fine. however they do an extra height test which measures your arm span, where you have to hold a handle and bend downwards and reach a tab. Cabin crew excellence its s great site and also cabin crew.com is a forum with really useful information. Hope this helps and good luck!
Hello! thanks for your video. I just got a question about height measurement. Is it strict? I'm 5'2 (it may be shorter a little bit) but not sure if it's okay to apply for? do they have any written test or math test? only interview?
many thanks!! and also, what question did they ask you about BA? and did you meet the medical requirements before you joined the fleet? what test did you have for the medical checkup?
+Haley Song hi if you look in the previous comments I've answered about what I was asked in the interview. I have had no medical prior or post the assessment day. I may have one before I start training :)
wish me luck as I have my assessment tomorrow, and been Spanish and English not been my mother tongue I'm more exited than nervous ,but a little bit nervous I guess... :)
hey does British Airways hire overseas citizens?! I'm not from Europe, I am Canadian, would they still consider me if I don't have the right to permanently live and work in UK but on a visa that would need to be renewed (has expiry dates)? Because on their list of documents to bring, it states that need to show proof to permanently have the right to live and work in UK.. I just want to make sure of this before making my trip there, thanks
hey another question about the Medicals: when do they do a Medical check on you, after you receive the offer or before? and do you know what the medical exam consists of? It would be done in London right? Just want to know the timeline of the application process, thanks
It is after the job offer and completion of references. Yes it is done in London at HQ, where the assessment day is. You may get vaccinations, a urine sample, eye test, height and weight and thats it.
Hi there, I'm good thanks. I'm assuming from your comment you're male. I highly recommend that you wear something that is smart, represents the BA colours :) look at the BA uniform. hope this helps. :)
They asked me certain things like, "why did I want to work for BA?" . " How would I deal with time zones?" " What I knew about the company" "What could I bring to the company as a person". They only asked me a few questions, we talked a lot which was good and that also allowed them to see part of my personality :)
Hey! Aww good luck! First of all its crucial you have some examples of customer service ready, even if they are made up. They asked me to give an example of a time I had exceed a customers expectations, Why I want to work for BA and what sets them apart from other airlines, how would i deal with an unexpected situation. And that was it really. Make sure your answers end positively :D
Thank you sooo much!!! this really is helpful. Also I was curious if you have any idea or any guess what made the difference between the 6 people selected after the group exercise versus the unsuccessful 24? Did you notice anything in particular about those 24 guys?
As part of the 6 who got selected, we all looked like stewardesses and we were down to earth, friendly and worked well as team. Whereas the 24, only half made an effort and didn't fully perform in the group activity.
Danielle Watson Good luck!! Okay so in the role play, youre given a laminated piece of paper with a scenario on it. You have 5 minutes to memorise key parts. The examiner will come in and pretend to be a customer. You must help him by using the key points. However my examiner added more problems and wanted to see how I could resolve them with customer service skills. Hope this helps! It's fast and a little intimidating but easy! Just think before you speak and remain calm and professional l
Really useful video. I had my assessment on Tuesday and got my provisional offer yesterday. 😀
Hi Mikey! Congratulations! I have my AD end of Nov, so pleased. Was wondering, since the online app changed has the AD changed? My last AD consisted of the height and reach, video intro, group Apprentice style task, role play and final intv. Is it still the same? Thank you.
mikey0118 please give me tips I’ve got my assessment soon. So nervous...
Ive got my assessment day on 1st November !! so excited even though i am a little nervous but i have just got my degree in International Tourism Management and this would be a dream come true to get this job!! I've worked so hard the last 3 years so i should definitely show them what I'm made of haha. Just wanted to say thank you so much for making this video it has put me at ease a little more and most importantly congratulations on getting the job hun !! wish you all the best for the future :D x
P.S. Good Luck to everyone who has their assessment days soon/ on the same day as me :D
Aww this is cute! Good luck to you! Im sure youll smash it x
Thanks Hun x
is your ad the 7.30am one Alexandra?
Congratulations! I had a assessment day literally a week after you and was also successful. The only thing now is the wait for my security references haha. Have you heard back from yours or if you are still on stage 1 of the references? They just seem to take forever haha. Best of luck with your new career and hopefully will be seeing you around ☺️✈️
Hi, no you are not the only one, they are an absolute nightmare. Was actually going to do an update on BA. It seems as though you have to pester the backcheck people in order for them to do stuff. Theyve told me its all completed and then change their minds. My friend who was on the same AD has her start date, so hopefully im soon and you too! Best of luck to you too and maybe we'll be on a flight together!
I have one next week and I am SO nervous... more the fact I am 18, and worried everyone else will be older! This really helped :)x
Good luck! And don't let your age worry you! One person in my group was 19 and they got through! X
I applied a few days ago and I'm waiting to hear back 😁
Thank u so much for this video ...
I hv my assessemnt scheduled next week..
M super excited but equally stressed out ..
Please guide me if i need to be prepared for something extra apart from what u said in the video...
Lots of love
Congratulations! I have been invited for an assessment day at the end of this month ! This video has really helped me in what to expect, I was just wondering in the second part of the assessment (1 to 1) what sort of questions do they ask you in the interview? Thank you xx
I have too !
Congratulations on getting invited to an AD! As said in previous comments I would recommend that you have some examples of customer service ready, even if they are made up, infact its crucial! They asked me to give an example of a time I had exceed a customers expectations, Why I want to work for BA and what sets them apart from other airlines, how would i deal with an unexpected situation. And that was it really. Make sure your answers end positively. After that it was just general chit chat. Even tho its 1:1 there were two interviewees. Although i was nervous, they made you feel quite at ease x
Thank you so much!xx
Loved watching your video so helpful I have my AD next week so excited & nervous your video was great for insight! You mentioned in another comment your planning on commuting from Scotland, I would have to do the same from Manchester. How are you finding it? Is it workable? Thank you!
Well Done and good luck! Ill be starting in may, ive done trial runs a few times and its absolutely fine, the majority of MF commute and it seems manageable. If you are driving however be careful x
I'm a Scottish gal too! I have my interview at the end of this month. Your video really helped thanks
Thank you for sharing this. Its really helpful. Could you please just let me know if the door handle is very high up for the diagonal evaluation test or is it just at the normal door handle position? I am just wondering how far up my hand has to be?
Graceful Knots just the normal position if you were to google a plane door. So the assist handle (top left or right ) and the bottom of the door.
@@9318afm Thank you
Hi congrats on your new job with BA! I've booked my assessment day for two weeks time and I was just wondering what you did to prepare for your interview? Best of luck with your new job :)
Hi thank you! Good luck! I just watched loads of videos on here and im lucky to have family in the industry already, so they prepared me quite a bit. My best advice is have answered prepared already in your head
Hi :) i'm also from scotland! congrats on being successful! i've also got an assessment day coming up so will need to fly to london from glasgow and this has chilled me out a lot! was at a bit of a loss in regards to what i should be wearing so thank you very much for the tips. did you do your makeup similarly to how cabin crew wear it while working? good luck in your future career with BA :)xx
Hey! Congrats on getting a place on the assessment day. I was so scared at the thought of flying to London alone etc but it couldn't of been easier. Yeh I did my make up quite natural and or over powering like on s night out. Good luck! And thanks xx
That was the most useful video about the subject I've watched. Thank you so much! My question is about the reach test. I've been reading about reaching a bar at 201cms with both hands in every forum. Have they done it as well or just the handle one? Thank you in advance and safe & sound flights. X
They made me show i could get the medical equipment out the over head locker and the manual inflation test (door handle one). She didnt measure me as she could see I was same kind of height as her x
Thank you very much. Safe n sound flights. Xx
This video makes me feel so at ease!! this really helped:) just want to know if you have a belly button piercing do u get set home for that?
Also did they ask you anything about the airline? or was it just those questions?
Hi, I have my belly button pierced and as I said in the video I was successful with the assessment day and I am awaiting my training start date. As long as your piercings and tattoos are not noticeable whilst wearing the uniform you are fine. Yes the only thing they asked me about BA is why I wanted to work for them and what sets them apart from any other airline. It's good to do your research though. Shows you're passionate about the company :) hope this helps
Thanks alot was wondering was a bit worried about it but thats fine then. I will do my research hahah thankkyouu
Hello! really good advice making me feel more at ease just asking what hotel did you stay in as I've got an assessment day next month many thanks x
Aww im glad! I stayed at the sheraton heathrow, it couldn't of been any easier. The premier inn is across from my hotel too x
Thank you so much! so is it easy to get to warterside from there? And thanks once again for those tips they are really helping me feel more at ease X
+oliverirving100 you literally turn right and it's a 5 minute walk! No problem! These types of videos really helped me! Good luck! X
Hi, thanks for the amazing video. I'm staying at the Sheraton Heathrow myself this coming 21st and I'll have the AD the next morning. I was wondering, is being too talkative a plus or a flaw for the recruiters. I mean I am extremely talkative and loquascious, does that affect negatively the decision of the recruitment team or it's better to keep myself together and be professional Cabin Crew figure all along?
I havent had my AD yet but you would think that you would need to find the right balance between talking alot and not much at all. Just be open and friendly and hopefully the assessors will pick up on that.
Hey! It's me again :) I'm really thankful for all the advices you gave me, I think it made a feel a bit more prepared. Well, to make the story short, I was successful at the assessment and I'm waiting to be contacted by the agency to start the referencing process! ...But I noticed it takes quite a while to get through the Stage 1... I really hope you get done with it in no time - please keep me posted once you get your start date! Just wanted to ask you, did you only had to provide references (for work, or whatever else you did in past 5 years, and criminal records check), or you also had to send some school certificates, diplomas, etc.? I'm just wondering because most of my paperwork is not in English and I will need to get it translated if it is needed... One more thing - are they satisfied with references being let's say your friends in some instances - if for example you weren't working/studying but need someone to prove you were doing something else? Thanks for help, I just don't know what to expect and I'm having a hard time finding out what I did during some periods in past 5 years...
Hi, thats fantastic to hear you were successful! Congrats! Yeh my references were only for my past 5 years which was education and work. Thats all theyve asked for so far. I havent had to send anything as they get in contact with the people you provide. Yeh you can use friends as references, as long as you have known them for the time they ask and they arent related! Hope all goes to plan for you
Thank you so much! Keep me posted on your progress too :-). Best of luck!
Hey. Very helpful video! For the one to one role play, are you supposed to come up with your own solutions for the customer or specifically refer to all information given in the card? Any further tips also?
Hey, they give you like solutions but they also add in s few extra problems to see how you deal with them. Just be yourself and you'll do great :)
Great to know. Thx! With the group activity, do they look for someone to take the lead or is it more about sharing various ideas? I have no idea what to expect, please help!
It is good to show leadership skills, but do not be too over powering. Allow others to speak and a great way to show you're listening is to say " thats a great point" etc
This is a really good, easy to understand video, having completed this process what is the number one tip you would give someone going to an assessment day? And is there anything to watch out for? Many Thanks
Dress like cabin crew! That is my number one tip. Just make sure you are sociable with other candidates and you are friendly x
+Missmac that's great advice thanks! One last thing, are the maths exams/tests hard?
+lisa woakes there's no exams in assessment day so don't worry! Just your role play and group activity
+Missmac phew! Thanks for answering my questions 👍🏼
This was really helpful! I have an assessment day in a couple of weeks with BA, had one with Virgin last week but was unsuccessful. Are you planning on commuting from Scotland? If I were successful
I would try to commute from Ireland but wondering how doable it is.
Good luck! im sure youll do great. Yeh im going to try it next month, know loads of people who do. So will do a trial run :D
Thank you! :) I know you're probably really busy and get a lot of comments on here looking for advice, but I'm quite worried about the group activity as I think that was my downfall in my last AD. Do you have any tips for it, or what do you think you did well during it? X
The group activity can be quite stressful as you want to stand out and can feel it is a little hard to when you are in a group. My advice to you would be make sure you get your points across but do not come across as bossy. Agree with points your peers make if valid or say it is a good idea, however give advice on how you could alter it. Also before the activity starts nominate yourself to be a time keeper (ACTUALLY DO IT) or open it up to the group. Most importantly be yourself and do not hold back! Good luck x
Thank you so much for the reply! :) I got the job, so excited! :) x
Hello! Thanks for your video :-)
I'll have my assessment day on march the 8th! I'm very excited!
I'm Italian and I'm wondering if it will be hard to pass the AD as there will be mostly British people? What do you think about?
How is the job so far? Do you like it?
Thanks! :-)
Hi there! First of congrats! One of my friends has the same AD as you! No at mine there was a whole range of different nationalities which is nice because its the same when you're online. I love the travelling, the job is intense and very hard but over all I enjoy it. Good luck :)
Thank you! :)
Hiya! This video was very useful, thank you for sharing. I know it’s a bit last minute but I am hoping you’re able to respond on time, I’ve my ad on Wednesday this week and was wondering how the measure your vertical functional reach? Do they measure with the hand sticking up to your finger tips or do they measure up to your fist holding the hand like a punch. Hope to hear from you soon, thank you x
+Carolina Valencia hey there. So basically when i did it, you just had to be able to reach the handle of the bag in the overhead locker. She didn't measure my height because I was the same height as the lady assessing. Hope this helps and good luck! X
Great video. It's really put my mind at ease as I have my ad 24th august
Good luck!!
Hiya, Thank you for the video it was very informative. you mentioned that you applied or went to the emirates assesment day what mont was that please. Was it hard er than the BA assessment day? Also when do you start if you dont mind me asking. Congrats on landing the job x
Hey, this video is only about BA....so not sure where you heard about Emirates...maybe someone else video. I still have no start date as security checks are being done and thank you :) x
Hi there ! I'll have my assessment day coming next wednesday and I am really excited ! You video is really helpful. I was wondering if you had to bring pictures, like a full length one or passeport size pictures ? Because I think that the "What to bring" manual isn't that clear. As I'm not from the UK, I don't have most of what it is required. Could you please tell me which documents are the most important to bring ? I also went to the Emirates open day a couple of months ago now and I didn't pass it through at the group discussions because I wasn't sure of myself and what the recruiter wanted to see. Is the BA assessment similar to the Emirates one for the group discussion ? Thank you so much for you help !!
Hi there, congrats on getting an AD! You dont need to take any pictures with you so dont worry. Just bring your passport, something that shows where you live ( phone bill etc) and the other important documents like that. Yeh it is similar, just be yourself, make sure you share ideas and thoughts and also agree or find positive ways to use your team mates ideas. Its also a good idea to be a time keeper, thats what I did. Good luck!
Missmac thank you so much ! You are so kind and helpful ! 😊
Hello that was a really helpful video. I got my assessment day on Monday but I have a question that is actually burning me. I have a tattoo on my wrist do you think that's an actually problem that I can't go through the next stages?
Hi thanks for the video, do they physically check if you have a tattoo that day? I have one on my arm but I am getting it removed. Ive seen a girl on IG who works for BA and has a whole sleeve tats but she just wears a long shirt whilst working so it isnt visible?
Melisa Kaynak I know now we are told as long as you can cover them it’s fine. I have one tattoo but it’s covered with my uniform ( it’s on my side). Shouldn’t be a problem either way :) if keeping or removing :)
MissMacFly thanks so much
Hi! Great video! Could you go into more detail about the 'role play' part. What did you have to do..? What did you say? Thanks! How's it going for you? 😊
In my previous comments there should be an in depth discussion about the role play. But to summarise. In a room with one assessor, given a laminated piece of paper with a passage. You must memorise key points to later deal with a scenario and show the assessor you can deal with an angry customer. They also want you to read it so they can see how you speak and pronounce words. Hope this helps
Hi :)
I am going for my AD in a few days and I'm very very anxious. Your video was very helpful. I have two questions: I do have 2 tattoos that I am going to remove if I get the job. During the AD, are we asked to show our tattoos or not? My other concern is that I am 40 years old and I know that some people might think that I am too old for the job. Do you work with more mature colleagues? I don't look 40 and I'm full of energy but people can be very hard on the age issue sometimes. Thank you in advance for your attention.
Hi there. First of all congrats on getting through to a AD! Yeh if they are visible you will need to show them however they will take into consideration you are getting them removed. The good thing about MF is we are all different ages, so I have worked with many people your age and even older. Everyone is welcoming and friendly. Good luck!
Just booked my assessment day for October 31st! Super Nervous! How long was it between hearing you had got the job and actually starting training? Thanks 😀
Exciting! Good luck!! Its been 5 months, I start in October x
whats your start date? mines 28th of october, are we on the same course?
Ive already started :) good luck
how are you getting on how was your first few days
I am 3 weeks into the course, its intense but I am loving it!
Congratulations! I have an assessment day next week and i see that most airlines are very strict with tattoos now i have a small tattoo on the back of my neck however i am in the process of getting it removed do you think this will pose a problem? I'm also coming from Scotland! xx
Congrats on you getting one! They said at mine if you are in the process of getting it removed etc to tell them that you are so they are aware. Otherwise theyll just dismiss you straight away. Good Luck!!
Thanks for the heads up! Kinda sacred about the interview process, so send good vibes. Good luck in your career!
My interview was quite relaxed even though I was so nervous! Thank you and good look to you!
Hi I have my assessment day next week. Did most of the females have their hair tired up? And would you recommend wearing heels? Also did you have to know information on the aircraft/all the destinations they fly to etc? X
Sorry, I have only just seen this. Ive been so busy with flying Ive had no spare time! I hope the AD went well for you x
Hi.. just a quick one,.In regards to your travel arrangements to the assessment, was this arranged by BA or did you do it yourself?
Bulelwa Gebashe I arranged everything myself but you can get a free staff bus from T5 to waterside :)
Hello again! I hope you have started your training already! Do you maybe know if business attire is necessary during the training course or can we be dressed casually? I know that after the uniforms are received we have to wear those, but I'm wondering for the first part of the training if you maybe know? Also, I am wondering what the security interview consists of? I have just completed stage 1 of referencing and should be doing that interview soon together with medical... Thanks for your help!
Hey there! I have started, ive been training for a week now :D loving it!! Yes you need to wear business attire/smart clothes until you wear your uniform :) They security interview during referencing stage or when you start? Also keep phoning the company who are doing your referencing, as it took me 5 months. Some people were longer!
I'm glad you finally started and that you like it! :) Is it very demanding? Do you have to do a lot of studying on your own after the classes (at night)? I hope you have some time to sleep :) I meant the security interview at the stage 2 (at the time when also medical is etc...)... Thanks & best of luck!
Yeh the workload is high but still enjoyable! Yeh there is self led learning which you must complete every night. Yeh there is no interview, its just filling out a form :) Thank you!
Would love some hints and tips för the roleplay.. I had my assessment day over a year ago and failed after the roleplay stage. Got invited to another assessment day very soon and I want to be a bit more prepared this time... Any tips would be much appreciated! thank you and well done for getting the job!
First of all good luck. I worked in customer service before the interview so i used that experience to help me. The most important thing is to act natural and be yourself. The assessor kept firing scenarios at which i replied quickly back to. Just make sure you take your time, even repeat what they say to give you time to think of a reply...and breathe! Good luck x
Hey Kristen! I have my assessment day in 4 days. I am 6ft 6. I'm wondering if I will get rejected for being too tall? It's a controversial matter so I want to get your opinion.
Hello thank you for your reply!! As well I was wondering, my interview is for Gatwick but preferably I would like to be based at Heathrow, is that an option with going for an interview for Gatwick, as I’ve seen Heathrow are taking on. Thank you:)
jodie mccully so Gatwick is a separate fleet. They do all the beachy routes and I’m Heathrow so mixed fleet so we do all city, some beachy and short haul x
I have an interview in 3 weeks. I have a lot of piercings (I can take all of them out but have 1 that is pretty fresh would I have to take that out as well for the assessment day?) I also have 2 small tattoos on my ankles no one can see them unless i take my socks off. And I have pretty bright red hair atm would it be best to dye it a more natural colour? Thank you this is v helpful!!
Elliot Collins I have 8 piercings and a tattoo. I took out all my piercings except one pair on my lobes. You could keep it in and just say you’ll take it out for flying etc. In regards to tattoos, you can have them as long as you cover them on the job. Good luck!
Hi there, and thank you for posting this video.
I had my very first assessment day last year and unfortunately I failed...
But I’m determined and soon I’m gonna book another date.
Idk if u still follow these comments below this vid, but I’m gonna try anyway...
My question is... can u pls tell what kind of questions they ask during the interview?
Meanwhile have u started flying?
Thanks a lot ☺️☺️☺️
Anto Emme I have been flying for nearly 2 years now. The assessment days have change since I done it, so now my information would not be too accurate. Just make sure you research the company and know your reasoning for wanting to fly. Good luck!
Heyy! Just wondering, what kind of things did you do for prep before your interview? did they ask you anything about the company? Did you have to research BA before? Is there anything I should look up?
Many thanks xxx
Well i researched the role and the history of the company....because its pretty bad if you dont know anything for the company you may work for. They didnt ask things about the company but questions more like why i wanted to work for BA. Maybe look at the new routes and changes within BA like buy on board..Good luck x
Thank you very much for all the tips! Just one question, what kind of issue you had to solve during the group exercise? Did you have to present it to the assessors at the end? And did you have to keep a track of time yourselves or would they notify you how much time you have left for the exercise?
Hi. The flight was delayed for 2 hours due to snow and everything on board had ran out. We had 20 mins to workout with our given budget what was best to buy. Assessors were in the room watching our every move. Yes it's important to keep an eye on the time and make sure you emphasis that in the task.
Thanks for your quick reply! Were you allowed to use any tools (calculator (on the phone?) - because you had to budget, pen, paper)? Did you also had to present your results at the end? Did you choose one person to do in the name of the whole group?
No its not professional to have your phone etc They gave us paper and a pencil each. You didn't have to come to a result but it was good if you did because you felt like the discussion wasn't a waste of time. You don't need a group name :)
Sorry I must have expressed myself in a strange way, I wanted to say, did you within a group decide who will present to the assessors the results or did you all speak about results at the end? Do you think it would be weird if I would bring a small calculator? I'm just worried it might be a challenge to budget for many items, passengers especially if it involves a lot of numbers, costs etc... How did you go about that? Thanks!!
You do not present to them, they are in the room and watch you and take notes. No it wouldn't be weird, however you really don't need one. Im not the strongest at maths but the budget and cost for the items in bulk was really easy to work out. The prices are given for bulk items and you know how many passengers there are. The main thing is to make sure your passengers are food, watered and can use the toilet. After that its just additional stuff :)
What did you do in the group exercise that made them decide you and 5 others made it through while others didn't?
Did you manage everyone and be the most outspoken one in your group or? I guess what i'm trying to say is are they looking for a group leader? Or a follower with opinions?
DesertedMrFocker I shared my thoughts and balanced it with agreeing with other people's opinions. I didn't speak too much so I didn't appear bossy and over powering.
Hey! I have my AD on the 15th, I've only just turned 18 and I'm worried this might work against me? Generally a bit nervous but I'd say I'm pretty warm and smiley and can prove my confidence in the interview (provided I make it that far!) Helpful video :)
Good luck and do not let your age worry! I had a girl on my course who had just turned 19. In MF we are all generally young so youd fit in well!
charlie stack. I have mine on the 15th too!
Oh cool at 12?x
Mines the 15th too! 😂
Oh cool!
great video, could you please tell me how high the door handle test is and try to explain what it is you do, I have the assessment day soon and have found this video extremely useful, Thank you
This video is quite old now, so the AD may be different now. However the door reach test, is done on a mock up plane door. Where you must hold on to the assist handle and reach down to the ground. good luck :)
I wasn't able to attend my first assessment day and had to change it, do you think this will lower my chances? My new ad is on the 11/09, anyone else?
Not at all! I changed mine and then they gave me the wrong time so i was technically late and I still got the job!
Missmac ah wow! How frustrating! At least it all worked out. How are you enjoying the job?
Indeed! Ive travelled to so many amazing places and it still continues! However its so tiring and hard work but it is worth it when we stay in like 5* hotels and get to see the world!
Missmac it sounds amazing! I have a friend that worked for ba a few years ago and she's the one that made me go for it! What fleet do you work on?
Aww thats cool! I work for Mixed Fleet :D
Hi there!
This may be a silly question haha, but would you suggest I wear subtle red lipstick to the assessment day? or would this be seen as a bit much for the interview?
also, what was your role play scenario? this is something I'm mostly dreading about the AD!
Do you begin your training once there is an offer of employment or once all references and medical checks have been completed?
Thank you!
Elle x
Hey there, no you could wear a red lipstick, they say to us as long as it compliments the uniform. In my previous comments there should be an in depth discussion about the role play. But to summarise. In a room with one assessor, given a laminated piece of paper with a passage. You must memorise key points to later deal with a scenario and show the assessor you can deal with an angry customer. They also want you to read it so they can see how you speak and pronounce words. Hope this helps
Yes once that is all completed and your 15 hours of coursework and uniform fitting then training commences, which lasts for 4 weeks
hope this helps
x
Thank you for the reply!
Sorry to ask another question but will there be any tests on the day such as maths and reading?
No tests at all so don't worry x
+Missmac Sorry to ask yet another question 😂 but are you allowed to bend your knees during the reach test? X
Its okay! I was like this before mine. Yes you are allowed to bend your knees. Make sure your arms are warmed up to stretch haha! x
What are the 1 to 1 interview questions?? And what is the group one like? What did involve?
I just recently went to the final interview with Emirates, but I unfortunately did not get the job. :( I am now trying for British Airways, and I'm curious on how you would compare the two... You said you went to both. Do you think one was more difficult than the other? What tips can you give me for the final interview? Thanks for the video
Katerina Pasat l feel that at the BA one I was treated as a person and not just another applicant. I felt more relaxed and at ease. For the final interview be prepared and most importantly yourself. Think about why you want to be cabin crew and why work for the chosen company. Also how well you think you could cope with the lifestyle. Good luck!
hello, again! my assessment day is in two weeks so I have to prepare it and thank you for the great video. I have a question about the height measurement. should we grab it or only touch it?
The height, you just need to be able to touch the handle and then for the reach you have to grab it :)
for the reach, is it able to have tip-toe? can we hold the bar with one hand for the diagonal reach?
because my arm reach should be over 6'7 ( I usually practice arm reach everyday and I can reach over 205-208? centimetre. but not sure if I can grab it though
Yes you can be on your tip toes :) The diagonal reach, one hand on one item and the other on the other item.
many thanks!!!!! so appreciated :) xx
sorry its me again , this is true ? i just saw someone post this the month ago saying that "you read a loud a few paragraphs which you have to take in the information. Your then given a scenario and you have to deal with it. Then you have a group exercise" so actually you have to do two exercises ? one alone and another one with your group ? also when they give you the paper with the exercise that you have to do with your group they have the options on the paper ? or you have to create everything by yourself and your group ? Also when you acting i mean doing the role you do just with the person and the members or your group or in front of all the candidates ? sorry for so many questions and for my bad english Im latina hahaha , but thank you so much ! i saw your video like 100 times hahaha thank you again , no everyone do like you do , helping another people even after when they get the job !
Hi, I briefly mentioned in the video that you had to read off the card so they can hear how you speak. Before that the assessor will leave the room and give you 2 minutes to memorise the most important information on the card, things like if a flight is delayed BA will give compensation etc.
The other exercise you just have to speak within the group, you dont have to memorise anything. They just want to see how you'll work within a group. They give you a card in the middle where it has the scenario and then you each have one with options for the passengers. Don't worry everything is explained thoroughly by assessors and you can ask questions.
Its a group of 4 of you and the assessors in the room and that is it :)
Aww well thats good to hear :) Glad I can help people! Going to post updates about BA soon :)
oh thank you so much !language and I'm afraid that in reading the text laugh at me
I want to know , it says I have been invited to take up an online assessment and i have aldready taken up the assessment and not sure what this invitation I have got in the mail is all about. i have applied for Cabin Crew mixed Fleet and want to know what sort of assessment this will be or will it be an online video interview. If you could make a video on it, it will be great!
Hello! I know you posted this 2 years ago and may not remember but i'm due to go down for an assessment day for the second time. Anyway I think I was unsuccessful last time because of the way I was at the role play stage. Do you think its important to be quite firm? (I was acting as the cabin crew and the assessor was the customer who wanted to be upgraded because she was delayed.) I also couldn't memorise the entire script is this as important? thanks in advance x
Julia cairns I think the role play is maybe less important than the other stages if I'm honest. Even if you don't upgrade the passenger but give her options. So important to do service recovery. I.e if shes a member of the executive club you could give her avios points or gOnly the csm (pursor) is allowed to upgrade but not for a delayed flight. It's important to be assertive but sympathetic. Hope this helps! If you have anymore questions feel free to ask. Good luck!
Missmac ❣️
Hey! I'm thinking about applying for they mixed fleet offer they currently have in their website, and I was wondering if for example I'm lucky enough to make it to an assesment day, but turns out that I can't go, do they give you the option to change it for another day? Can you pick the best day? Or it's the date they give you or nothing? Oh and also, I'm not sure if you mentioned it, but how many hours do you have to be there in the assesment day? It's just one day and then after you can go back home? Thanks in advance :)
Hey there... i phoned them up and changed my day because of flight availability so it is worth a try. They say you are for around 6 hours however i was only there for 4. It is a one day thing, everything is done on that day including the interview. Good luck!!!
Awesome, thanks!
How difficult is the arm length test? I've heard horror stories about people having to rotate their hand around a metal pole that's 201cm high? Do they still do this?
No they dont. I had one hand on the plane door handle and had to reach with my other to the red tab :) Im just over 5ft 5 :)
Thanks! I'm about 5ft 4 was it relatively easy or not?
Yeh i reached it no problem :)
Fab! Thanks for your help :)
hey, I have my assessment day on the 16th August, I am very nervous, I plan on wearing a dark navy blue suit with a knee length skirt and a white shirt and small black heels, hair up in a bun and some make up but not loads. just wondering I'm 5ft 6inches and I've tried the reach test , do they make you reach to the floor? I've worked in bars and supermarkets so I have loads of customer service experience, I'm just very nervous x
Hi there, first of all good luck! What you are planning to wear sounds great, very formal and stewardess like. They will make you do the reach test to reach the cabin and also the floor to reach the emergency tag for the slide. This measures your arm length. Hope this helps x
+Missmac thank you yes it does help :) now with the tattoos I said to then that I do have tattoos but they are on my thighs and are hidden when I wear a skirt , I'm hoping that will be OK as they aren't visible unless I'm Inna bikini x
Yes that is totally fine. As long as they cannot be seen your safe. I have one in my rib/bra strap area. So don't worry x
hi! what kind of questions come up in the final interview? i am so nervous as i have an asessment day coming up in the future, thankyou so much! x
They ask you why you chose BA out of all airlines, what sets them apart from any other airline, a time when you excelled in customer service, how you deal in unexpected situations, how you would deal with sleeping during the day etc. However please bare in mind this is what I was asked, many of my team were asked different questions. Just remember to have customer service scenarios in your head and practice, practice, practice x
Hey I was wondering how long the overall recruitment process took from your provisional offer day to your official start date, thank you :)
Hi there, the recruitment process is very quick however the background checks not so much. I got the offer in may and I started in the October last year ):)
Hi there, i have my assessment day tomorrow and i was just wondering how much you prepared for the final interview in terms of the questions you thought you maybe asked? thanks very much x
Hi there, sorry Im only replying now I was on a long haul flight...hope it went well x
I’ve got an assessment coming up, I have a nose ring in at the moment, if I got the job I would take it out. However for the interview do you think I should remove it??
jodie mccully yes I would. You want the employers to envision you as cabin crew. Good luck!
hi I got a email inviting me for the assessment day, now I'm worried because I'm of Trinidad and Tobago national, but a resident of Amsterdam Netherlands, I have permission to work here but I saw on BA website that you must show proof that you are able to work in the UK, now I'm scared to leave Amsterdam to go London just for the interview
If you are allowed to work in the UK and you have proof then I think you should be okay
Missmac, can I a please ask you a question? In your time with British Airways, did you ever encounter a fellow cabin crew member with an Australian accent? I have been invited to an assessment day but feel doubtful they'd hire someone with an Australian accent, as it is British Airways after all.
It does not matter where you are from, all they are looking for is someone who is best suited to do a very important job and you are friendly. At my AD, there were people from all different back grounds! So don't let it stop you from going :D
Thank you so so much!! It's so nice to hear that feedback. My assessment day is less than a week and I'm sooo nervous! Can I ask one more thing - did you wear false eyelashes for the day? I love make up but suck with eyelash adhesives. Is it part of the look they want? Thanks again!! X
Hi, youll be great! Dont you worry, once you're there you settle in and feel more comfortable. No dont wear them, keep your make up asw natural as you can x
You are so kind, thank you!!
hi, what kind of questions were you asked in your individual interview? x
Hi! Sorry! How long did you have to wait from hearing you got the job to your first day of training? 😊😊
My assessment was the Thursday and I heard that following Monday. Currently under going background checks and so far it has taken 2 months, still no start date ( which is normal) 🙂
+Missmac thanks!!!
hey, so its approaching 3 months since your assessment day, at what stage are you at, have you begun your training? Also i am assuming you will be moving to London, the starting salary is around £12.000 something. What are you planning to do for a place to live.? Thanks
apologies if these questions are too personal.
Im still currently waiting on a start date, as they are just running through the last checks for my referencing. They've employed so many people, around 3000 i believe so its a long process. Yes ill be moving to London and hopefully into shared accommodation. In terms of my salary, thats something I wish to not disclose :)
hey again, sorry for all these questions. i have a few more questions i was hoping you'd be willing to answer if possible. so firstly, was your referencing dealt with Procius or Sterling BackCheck? and secondly, how much information is required of the referee's? in other words, are they required to give a detailed explanation of the individual and why they left the company, or is it just confirmation of dates employed they are required to give. (I ask because I left my most recent employer on bad terms and i am seriously worried the information they give will result in my provisional offer being withdrawn) anyway Thanks MIssmac
Hi! Is the training course difficult? I mean... is it just a formal training or you can be sent home?
Thank you :)
Hi there. The training is very intense as its such an important role, however it is also fun. Yes you can be sent home if you get a certain amount of warnings (pmi's) or if you fail a course :)
I see... That's how you keep high standards.
Thank you dear :)
Hey,
Is the height assessment done with your shoes on or off?
Cheers.
Hello me again!😂
Just wanted to ask whether you knew the height of the pole in which we have to grab and then touch the floor to measure our arm length? Just so I can get some practice in!
How're you getting on with your references? I'd love for you to do an update video!💖
Hey, haha its all good! Its the handle of the door plane and the tag on the ground but I have no idea what the length is, im 5ft 5 and i could reach it no problem.
I just got my start date a few days ago, so once second part of my referencing is complete, there will be for sure an updated video!
x
Hello again!
I've got my assessment day on Tuesday! I'm super nervous and I'm heading down to London tomorrow. I'm just a bit concerned about my documents we've been asked to bring a photocopy in colour, do you know whether it would be okay if the original document (such as my National Insurance letter and Bank Statement) are in black and white is it still okay to bring the black and white photocopies? I know this is probably the stupidest question haha! but I'm such a worry wart!
Thank you! Elle x
I took the original documents im sure and they copied them all and then gave me them all back at the end...But im sure itll be fine :D. Good luck x
Heyy great video! I applied yesterday and they send me back for online assessment. Can you please tell me what's exactly that includes? Is a video, questions, i have nooo idea and i'm so nervous!! thank you!!
hi! this might be a strange question to ask and I would ask privately it I knew how but can I ask what level of education you've studied at? I'm only asking due to the fact the bare minimum to apply is to have GCSE's and I wish to know if I have a decent chance with 4 AS Levels and 14 GCSE's or do you think I need any additional education? thanks in advance! x
hey its okay, I have a degree from university and no thats fine! Apply! x
Missmac thank you for the reply! Will do :)x
Hi there, I am invited to the Assessment Day in November. I am a Canadian citizen currently residing in Toronto Canada. I would need to apply for a work permit / visa in order to work in UK. What sorts of documents would I need to bring, other than my passport? Do they need to see my University diploma? Also, do I need to obtain work visa prior to Assessment Day in order for them to consider me or I can say to them that I can get it at a later time? Can you leave London right after the AD or would you need to physically wait there? Would they email or phone you to notify you of the result? THANKS!
Hi there you do not need to take your University diploma and they will get into contact with you to let you know which appropriate documents to take. I do not know if you need to obtain for a visa for that, i dont think so as you are only visiting, but again please double check with them. You can leave after the AD is complete and you will be emailed with the result,
i have a small tatto on the inside of my ankle. would i be alowed to wear uniform trousers or stockings?. is there any hope?
You may get away with it with the trousers as many people have tattoos in the industry, including myself
@Missmac i have applied to british airways as a cabin crew and waiting for a feedback yet dont know how to swim.how strict are they to swimming? please reply
Swimming was never mentioned in the AD, however i suggest you do learn because it is one of the requirements in training :) Its very important for safety, in the unlikely event of an emergency :)
thnks you sister i realy appreciate Missmac
yeah bro mohammad don
mohammad don they informed me that my application hasn't progressed it was a dissapointing news indeed
mohammad don it was not hard to apply i followed the process carefully
does anyone have an assignment day on the 17th of November? xx
So there was 30 people at the assessment day... 6 got interviews for 1 position ?
No they are recruiting for 3,000 new members. But in my group I was down to the last 6. They had over 17,000 applications.
+Missmac so did all 6 get jobs ?
+connor layton I'm only in contact with one other candidate and she did. So I'm thinking we all probably did :)
This was so helpful, I'm just 5'1ft and I've been invited for the assessment day. Is it worth me going now?😩
Go and do it! You never know. They do state a min height and if you are that height then you should be okay
Bombshell beauty I hope you dont mind me asking but did you go the assessment day in the end? and if so what was the outcome with your height?
Hi, this may seem an odd question for the job role but how often are you at home?
Depending on the length of the trip, you usually get 2/3 days off for long haul. I am now classes as experienced crew so ive had about 4 long hauls and a 2 short haul :)
@missmac hey there i noticed the tattoo on your hand. can you please explain to me process regarding the checking of tattooes and piercings at interview,??? i always cover mine but should i let them know that they do exist? thank you for the informational video
Eszter Lovas hi. It's not a tattoo on my hand, It's just pen. They do ask you at the beginning to declare tattoos/piercings. As long as they can be covered up with the uniform or a watch etc it's ok.
also do they see if you can reach the 201cm or just do the width arm test where you have to reach down?
Yeh you have to do both x
Hi, have an assessment day at BA tomorrow for work experience. i know its different to applying for a proper job but a little bit nervous. Im good with people and communicating so theres no problem there just nervous for what we will be doing. i hate not knowing haha. any tips and ideas would be great. thanks:)
Aww thats cool! Just dress professional, like you look like cabin crew. Be yourself and make sure you have customer service examples for the interview and finally be yourself! Good luck
Hi there,
Please tell me the questions they ask in the 1.1
Hey lovely. I just got my invite for an assessment day and I just wanted to do I have to pay for my flight and accommodation for the day ? And what about accommodation during and after training? How is the salary and where have you visited so far and are you enjoying yourself?xxx
José Ann Gordon Gordon hey there, yeh you have to pay for your flight and accommodation, and while training I am in a house share. They should go over the salary with you when applying and on your assessment day. Hope this helps x
José Ann Gordon Gordon also I'm loving it! Been to Thailand, Spain and Johannesburg
Hi, really great video, thanks so much for doing it.
Please can you tell me what happened about your tattoo? I have a similar sized one on my wrist, thanks again x
Hi, my tattoo is on my side and you can't see it under clothes. On your wrist won't be allowed, even if you try to cover it up. You could try using a plaster, but I'm not sure that'll be allowed.
It's just pen in my hand
Hello,
Very useful tips! Do you know when they will start hiring again? On the website it says vacancies are closed now. Thank you!
No sorry I have no idea when they will start hiring, but i would think maybe in the summer as it is a busier season then. :)
Hello first of all congratulations for landing the job. I just have
few questions. What documents should I take on AD ? Can you tell me the hotel you stayed at ? I hold an iata cabin crew certificate. if selected do they give us training before hiring ?
Aww thank you! Take the documents that it tells you to take on the briefing sheet. I stayed at the Sheraton Heathrow Hotel, 5 mins from waterside and the airport. They give us training after hiring and once background checks are complete.
How did you find out about the assessment in the first place? Thank you :)
I applied online :)
hey, congrats on acing the interview,,,so do they accept foreign guys? Were they all successful upto the end?
They accept anyone who is suitable for the job, it doesn't matter where you are from. However it was only girls who made it in my round. There were only two guys in my group, but the previous morning session people were there and there was a few males of all different nationalities.
ooh okay coolios,,thankie though mine is coming up in a week's time and am pretty freaked out. I will make it though .
Good luck! youll be great :)
yeah i know i will,,i will look for you there :) ;)
OMG! I was going to ask the same thing.... Which nationality were most of them? I am hesitant to book my AD date because I need to secure the VISA entry first 😥😥😥 and I have no clue on which VISA I should get....
how long is the one to one? x did you have to apply for Heathrow in England or was their one up here? like some other airlines say Edinburgh x
there is usually only Heathrow or occasionally Gatwick or London city but no you can't apply for Edinburgh to my knowledge. the one to one is about 20 minutes long, group task about 20-30 mins and the role play is about 5.
thanks :) I was curious because I didn't know how many airlines were recruiting like around November/December time. do u get jetlagged a lot? xx
It was around 20-30 mins i think. I didnt really time check to be honest with you. I applied to mixed fleet which is based at heathrow. However you can apply to be based at edinburgh which is city flyer.
and your shifts? are they like 12 hours long? not that thats a problem cause i do them all the time. sorry to be a pest pestering you with question after question :p
how many mugshots is needed for when you do something wrong? Also, is the training paid,. do you get a normal salary before flying?
Hi they are called snapshots, you have a maximum of 3. You get your basic salary but not until you have passed the training.
Missmac oh wow so no pay during the training. have to use the savings hahaha
Ruben Andres Jimenez Mottoa yeh unforts! i was lucky enough to be paid by my old work and my parents helped me
hi, please could you let me know how they are checking for tattoos on the assessment day? I'm worried they'll strip me naked as I do have some that are not visible normally. thanks
Thats a little extreme....as long as they arent visible in the uniform youre all good. Many crew have them :)
Missmac can you have a helix piercing with BA if you are able to take it out or will that stop you getting the job ? x
As long as you can take them out, you are fine. I have 8! haha x
Did they ask you whether you have to be able to swim a certain length?
No they did not, but i believe in the training you must be able to swim 50m
Hello, i'm really worried about the reach test im 5'2 and y assessment day is on wednesday, could you also give some websites where to find info for info i can use for my interview
If you are the ,minimum height they say you should be fine and if you know you can reach the overhead locker then you'll be fine. however they do an extra height test which measures your arm span, where you have to hold a handle and bend downwards and reach a tab. Cabin crew excellence its s great site and also cabin crew.com is a forum with really useful information. Hope this helps and good luck!
Did you wear heels or flat shoes with your outfit for the assessment?
shevoneatkins I wore heels. most important be comfortable! but they like to invision you as CC. I'm only 5ft 5 hence why I wore heels
Hello! thanks for your video. I just got a question about height measurement.
Is it strict? I'm 5'2 (it may be shorter a little bit) but not sure if it's okay to apply for? do they have any written test or math test? only interview?
Hi there, they are really strict on height. If you do not meet the requirements on their website you will be sent home.
There are no tests except the role play, group work and interview
many thanks!! and also, what question did they ask you about BA? and did you meet the medical requirements before you joined the fleet? what test did you have for the medical checkup?
+Haley Song hi if you look in the previous comments I've answered about what I was asked in the interview. I have had no medical prior or post the assessment day. I may have one before I start training :)
wish me luck as I have my assessment tomorrow, and been Spanish and English not been my mother tongue I'm more exited than nervous ,but a little bit nervous I guess... :)
Good luck!!1
Sorry also are their any ice breaker e.g. tell me something interesting about yourself sort of questions?
hey does British Airways hire overseas citizens?! I'm not from Europe, I am Canadian, would they still consider me if I don't have the right to permanently live and work in UK but on a visa that would need to be renewed (has expiry dates)? Because on their list of documents to bring, it states that need to show proof to permanently have the right to live and work in UK.. I just want to make sure of this before making my trip there, thanks
Im sorry like in your previous question I cannot answer this because I do not work for the recruitment of BA. You need to contact them.
hey another question about the Medicals: when do they do a Medical check on you, after you receive the offer or before? and do you know what the medical exam consists of? It would be done in London right? Just want to know the timeline of the application process, thanks
It is after the job offer and completion of references. Yes it is done in London at HQ, where the assessment day is. You may get vaccinations, a urine sample, eye test, height and weight and thats it.
Hello how are you? What colour of tie do you recommended , in the case of the man as a cabin crew in the interview ? Thank you
Hi there, I'm good thanks. I'm assuming from your comment you're male. I highly recommend that you wear something that is smart, represents the BA colours :) look at the BA uniform. hope this helps. :)
Thank you so much
Also, what did you put on the application where they ask for your salary sought?
i put nothing :)
What sort of questions did they ask in the final interview?
They asked me certain things like, "why did I want to work for BA?" . " How would I deal with time zones?" " What I knew about the company" "What could I bring to the company as a person". They only asked me a few questions, we talked a lot which was good and that also allowed them to see part of my personality :)
Hi, I have an Assessment with BA in 1 week? could you please tell me what questions were you asked in your final interview? Many thanks, Ana
Hey! Aww good luck! First of all its crucial you have some examples of customer service ready, even if they are made up. They asked me to give an example of a time I had exceed a customers expectations, Why I want to work for BA and what sets them apart from other airlines, how would i deal with an unexpected situation. And that was it really. Make sure your answers end positively :D
Thank you sooo much!!! this really is helpful.
Also I was curious if you have any idea or any guess what made the difference between the 6 people selected after the group exercise versus the unsuccessful 24? Did you notice anything in particular about those 24 guys?
As part of the 6 who got selected, we all looked like stewardesses and we were down to earth, friendly and worked well as team. Whereas the 24, only half made an effort and didn't fully perform in the group activity.
Thank you!!!
I have my assessment day on the 5th, I'm really nervous about the role play, can you explain more what its like and how difficult it is to handle?
Danielle Watson Good luck!! Okay so in the role play, youre given a laminated piece of paper with a scenario on it. You have 5 minutes to memorise key parts. The examiner will come in and pretend to be a customer. You must help him by using the key points. However my examiner added more problems and wanted to see how I could resolve them with customer service skills. Hope this helps! It's fast and a little intimidating but easy! Just think before you speak and remain calm and professional l
Thank you so much for your help, I guess I will have to just deal with it as best as I can x
Oh I also have another question, do they physically check you at the assessment day for tattoos or do you just declare them?
No you just have to declare them. However they now say as long as you can cover them then it is okay :)