'This is why doctors are leaving the NHS' - inside Britain's busiest A&E
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- čas přidán 4. 03. 2014
- With eight full-time consultants serving 140,000 patients, Queen's hospital in Romford, east London, suffers frequent bottlenecks of patients in A&E, resulting in overstretched staff and recurring breaches of NHS targets. Days after being put into special measures following a Care Quality Commission report, the Guardian filmed for 15 days in the hospital's A&E department
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Warning: some users may find images in this film distressing Inside Britain's busiest A&E
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Nhs staff are angels,they have saved my wife's life 3 times in the last 2 years due to her illnesses,god bless them.
Megalodon Unlocked i have had inconveniences in the nhs but the staff aren’t even that bad
@Megalodon Unlocked amen thank you for your honesty
@Megalodon Unlocked what happened??
That is amazing!
EX BRITISH FORCES PATRIOTS CHANNEL 💓💓💓💓
Billions/trillions dollars available for arms and nuclear weapons! But, We have tight budgets for humanity concerns such as hospitals and schools!!!!
Shame on us!!!!
We need to scrap that, and the royals too. Time to start putting taxes towards the care of the tax paying, hard working British public.
@@sen.m7832 royals bring in billions every year, plus with brexit we still need to have enough going towards foreign affairs but the NHS definitely needs more staff
@@lukeschofield574 How do they bring money in exactly? The royals don’t shake the hand of every tourist in London. They aren’t coming here to meet the royals, or have tea with the Queen. They want to see the palaces, the architecture, museums, the landscape etc. All of which will still be here without the royals. Why do we need to spend hard-earned public money to maintain the lifestyle of a family whose only accomplishment was being born?
True. Health & Education should be the government’s top priorities.
American boy... been saying this for years. Spot on.
1:23 Those rings under her eyes tell the whole story. Respect to all NHS staff who work so hard.
+George Rickard The hard work is making me feel sle..
Probably takes drugs
OK. ..
Its probably genetic and dugs and lack of sleep ..... ....
I’m glad I’ve taken a year out of my junior doctor training this year to reflect on where life is heading..... British society is very odd in that it shows zero respect or appreciation for this level of work. The levels of medical legal complaints is so ridiculous, the number of angry relatives, the number of rude patients, and the puny amount of pay.... Hopefully my application to Australia works out.
Good-luck dude.
Will u locum for that year?
Don't forget the bullying, agendas and office politics between staff.
brits are just cold emotionless conservative creatures.. its the strangest thing, you cant communicate on a truly human and emotional field
I am a registered Nurse and I got kicked in the stomach while I was pregnant by a patient. I realized even more then before nurses are disposable. It's insane the amount of hours and care you put in and yet the public and administration can be so rude
i was touched by the last scenes, even senior doctor still welled up talking about patients
As a recently retired cardiologist with 30+years in the NHS, I can say the current crisis is the worst by a long shot of all the governmental re-disorganisations I have witnessed in that time. I hope the public will realise this is sincerely serious. Congrats btw to whomever put this professional vid together.
BarnabyBass - 2 years have passed since you posted this and sadly things appear to have declined even further. I hope the nation wakes up and fights for the NHS and its staff before we end up with private insurance for healthcare and staff too exhausted to do their job properly ! Enjoy your hard earned retirement Barnaby !
BarnabyBass Yes, but they still won’t allow us to kill ourselves when it all becomes too much and we don’t want to live in constant pain and indignity.
to be fair, the vast majority of the public understands this and loves the NHS, it's the government that is starving the NHS.
You left early because you can. We who have paid you
, still have to pay for your next life outside the NHS and you don't really need it ?
@@markshortland2101 Dude learn to write properly. I haven't got a clue what you're saying.
I would like Jeremy Hunt to shadow one of these A&E doctors for a month, hour by grinding hour. He wouldn't be able to hack it.
Hunt is a cunt plain and simple. No medical expertise what so ever.
+kaevans50 i agree
Sodomise Hunt till he develops some compassion.
Now there's an oxymoron!
If he was following me he would accidentally recieve a devastating injection. He is the problem we need to remove.
A&E doctors deserve more pay!
All Dr's and nurses deserve more pay !
***** ahhh fuck em they have limited responsibilities and education. Im a medical student myself and have doctors in the family so I know
***** Yup. my brother is a radiologist. He knows how to do all those things and more stuff that a radiographer doesnt know
AbStRaCtCovers oh shut up. you don't know anything.
***** thanks for the apology. You aren't completely classless afterall.
8 years later, and it's so much worse.
I really hope Dr Wong got the help he deserved; and is in a better place. Sending my best wishes.
And this is what happens when one of the best health care services in the world is deliberately (and carefully) starved of adequate funding by a government who has an agenda to privatise the service and prioritise profit over people.
The 600k immigrating this year had nothing to do with it?
Graham6762 They also make a net contribution..
So if anything, immigrants make the NHS better
Dav Dan Possibly, thats if your refering to the legal immigrants, which, if the truth be known is the minority.
Dav Dan Not so the illegals
urbanfox53 Eh? The amount of illegal immigrants is so much less than legal...
Even with illegal immigration - immigration still benefits the UK massively..
Because illegal immigrants aren't taking benefits ....
I am a doctor who lived and worked in hospital, more than I lived in my house. Its not the investment nor the staff shortage that has made NHS inoperable. The quality of care will drop and people will suffer if you allow non-medically trained (medical school, worked in hospital as doctors, trained by doctors and respect medical ethics) person to help manage NHS. I have seen and met too many mangers who have no clue what healthcare is all about, so how can you expect this institution to offer the best care and service?
I have worked in the NHS since 1983, and know why and how things started going from bad to worse. You are right about GPs treating symptoms and so the delay is resulting in complications. I have published letters and identified numerous common mistakes that has brought us shame. Unfortunately, the people in power do not want to listen but are bent on driving patients out to support privatisation. Sad, they have destroyed the best healthcare system in the world.We helped people but when we need help, we won't have it.
Well said
Well said
NHS or socialized medicine government has to cut cost...30,000 dollars/pounds for 2,000 patients or 30,000 for 10 patient surgeries? Pure market based, cost transparency, your wallet, personal health responsibility, buying insurance before hand...basically your wallet determines you what can afford. American insurance health plans have zero transparency.
Pick 2 out 3. 3/3 is uptopia. 1) Quality healthcare 2) everyone gets healthcare 3) Affordable healthcare.
Try south Africa you won't survive a day
I think all the doctors nurses at queens do a grand job I have worked with them daily and I see how strained and overworked they can be, but they all deal with it professionally. Government and MPs who decide on funding need to shadow a doctor at queens for 3x12 hrs and see how physically and mentally draining it can be especially when they are at their busiest time. They wouldn't last 1 shift. Dr Goran Ali was the first face I see hours after my husband got killed and he took time out to speak to me, he was kind and showed me so much compassion, and still he gives me words of support. I wish we had more Drs like him. All the staff are great, and everyone is really human. Everyone is affected with sad emotional cases.
It's a shame the NHS has become such a political football kicked around for everyone's separate electoral agenda when we're talking about real staff and real patients' lives.
Sorry for your loss.
Linda Tilbury bless you!
People are complaining about immigrants, are you blind most Dr's, Nurses, health care assistant are immigrants.
Abeer Ebrahem . Yes most nurses/doctors are immigrants. They'll not have been needed if NHS was not swamped by illegal immigrants freeloaders & the too lazy to work association
so? they're incomptent 90% of the time.
No , most staff aren't immigrants you degenerate
Abeer Ebrahem
They are bought in to solve the flood gate you silly billy! lol You think the government could cope with the thousands of people?? In years to come more migrants and kids will be on benefits thus grinding down the NHS and schools plus others.Benefits giving to migrants,benefits to kids,free NHS....long waiting times and oh!! Police cut backs and stations closed,street lights switched off?? These where done years ago and it took all this time to figure out hahaa.The UK was f*cked even years ago.
ILLEGAL immigrants is the difference
This is why uk doctors move to New Zealand and Australia.
What makes you think that sit over there is any better?
@@samad3251 Doctors in my family hAve just moved to Australia. Reasons are: fewer hours, respect, work-life balance, funding, self-government and better pay. The ability to do the job they qualified to do, without killing themselves in the process. Only so many times can you watch your patients die because of poor administration and funding.
Alot of British people didnt pay for the medical degree as well. They take their free training to australia then leave the nhs without staff.
@@vonaonline UK steals staff from every other country in the world, fair is fair
@@felixfelicis4528 correct. UK steals staff from other countries that have paid for their training. Successive Tory governments doing things on the cheap.
I didn't even know there was a media report like this & was done 08 years ago!! Felt almost therapeutic,
I thank all the people who show extreme patient 🙏 whilst receiving care under NHS, I hope we would have the scope to do better for our patients.
AWWW DR. GORAN! I just want to give him a hug. Health Care providers (Physicians, Nurses, etc.) are human too goddamn't!
Yup that's a pretty average day. Except we're the guys telling A&E it's inoperable. The government response to all this is to cut our pay. I suffer physically, mentally and emotionally for this job and now I have to worry about whether I will be able to afford my rent next year. I'm too tired to even try and fight this and we can't strike. So I'm off to Oz too as soon as my certificate comes through.
+Kenny Yu Wow, sounds tough. Hope you enjoy Australia!
+Kenny Yu why don't you just find a cheaper place to live lol
+Pierzing.glint1sh7 lol Im looking at leaving the UK too but dunno which country in Europe or further to move to
Did you make it to Australia then???!
If you're under specialist training level, fuck it until you've done your fellowship or do fellowship somewhere else.
Seeing that doctor tear up made me tear up. These are true hero’s ❤️
I have huge respect for all the NHS staff, recently I had to wait for 12 hrs for an ambulance and had to be treated in said ambulance because the a/e was overloaded and the beds were all full as so the triage etc.the staff I saw were kind helpful and looked after me despite being tired themselves...god bless them..they have saved my life on 3 separate occasions over the yrs and they are struggling they deserve better than this...without them we would be in huge trouble...as I had to be treated in the ambulance the drivers were unable to go to there next job but still managed to keep my spirits up...Feb 2019...respect to the hos angels
I’ve had to bow out. I’m now in the private sector as I have my weekends and more time on my hands. After years of 80/90 hour weeks in A&E I couldn’t cope. Unfortunately, this is something that is becoming more common.
I live in Romford and know the hospital well. It was brand new and meant to be state of the art - built in 2004 at a cost of over £330,000 a bed. Four existing hospitals were closed because of this and so most people have to travel a lot further to go to hospital. I stayed there last month. The staff were all nice, but the ward I was in had no windows and the ceiling lights shone directly into my eyes when I was trying to sleep. The problem is not that we don't spend money on the NHS , but that so much is wasted.
I would have loved to study medicine, but I’ll be honest, I don’t think I could have taken the stress these people endure on a daily basis. So much respect for our health and emergency service staff 🙌🏼
@@vizlm3058 thanks for asking! I’ve had a few different “careers” actually. But I enjoy being self employed more than employed.
Heros every one of you! This broke my heart....
And remember that amid the constant intensity and the stress and long hours, the doctor is expected to be perfect and make no errors or oversight. Each patient contact and every clinical decision may result in a potential complaint or medicolegal action.
Very liberating and emotionally focused. The government need to act prompt!
That Dr made me cry at the end they are amazing
People with alcohol related injuries should be charged £50 for an A&E visit
more
Mulch Diggums how about voluntary payments encouraged as its impossible to make a fine for specific cases.
Respect for that final doctor....good man....
Now you can see why we loose our best medical staff to Australia. They offer very flexible time and better money. And yet the NHS still wont learn.
Set Apart also UK lose out getting more doctors from other EU countries ( especially doctors from the baltic countries, poland and etc) because it’s not really worth the hassle anymore, because specialists elsewhere in Eu can earn as much as in UK. Its not worth it financially to become a doctor in uk ( expecially when the pound is almost the same as euro when it comes to worth) and the NHS junior doctor salaries are horrendous.
Nice to see the man near the end gives me greater compassion for the many NHS workers I know and it will help me better understand their frustrations.
We're seeing this here across in the US too. Doctors, nurses, staff beyond exhausted abused overwhelmed and quitting. With smaller "last in the region" hospitals struggling even just closing, it's a huge problem. Props and thanks to medical and long-term care professionals everywhere ❤️
This is a really good representation of what its actually like day to day
Big fan of your channel, been following you for over 3 years now (since before I got into medical school). I’m already making an application and working towards developing a portfolio so I can work outside the UK after I graduate. Anyways thats beyond the point, I want to thank you for the the advice and videos you’ve made for us in the past years and I look forward to your future videos!
@@HassanPoyo that's so cool! Thank you ❤️❤️❤️
I've worked in hospitals...I really can empathise....we lose so many hardworking dedicated staff....
I commend all NHS staff who are working their hearts off everyday saving lives. The environment is gruelingly hard, just the look on the doctor’s eyes gives us a glimpse of the emotional turmoil the NHS staff are experiencing. We need our NHS. More funding is necessary.
I'm italian and I know very well what it means to have a good health care system, I had to go to the ER at Royal London Hospital and I've been treated very good. Thank you to all the angels of NHS!
I work in an ER, or A & E, in the US and it's the same thing except we get paid so much more money. I was astonished at the paultry salary that doctors and nurses get in Great Britain.
Lisa Mercado its ten times more work even less pay in India
@@maheshm5463 India is dirt cheap to live in though for the most part don't forget
That's private health care for you. It will happen here eventually but we won't get the pay to match it 😂
Carrie Halliday oh yes you can. Doctors make very well here. My brother is a surgeon and makes well over 500k a year, and lives in a mansion and has a Ferrari.
Carrie Halliday Depends where. You can in Texas, but definitely not in New York California. Texas ha a very low cost of living.
Why dont you scrap nuclear weapons and fund NHS instead?
Dusan Veselka Britain needs to scrap it's foreign aid budget and spend it on the NHS instead.
Because the government don't care about it's citizens only themselves and the country they're in. Why is India so poor?? Many stock piles just in case.
Because nuclear weapons make profit the NHS does not
@@tardeliesmagic India is not a poor country it is the sixth largest economy in the world after England. Where as large proportions of population is living under poverty.
Because the Trident missile system is essential to our survival.
My wife worked for 40 years as a nurse she said the biggest problems are privatisation ( who milk the system as a cash cow) poor local social services external to the NHS causing bed blocking and by people using the NHS for minor things which are easily self treatable eg the amount of people demanding antibiotics for ridiculous complaints is. Costing millions
Poor guy you are all amazing sending my best wishes to all NHS people
5.5 years later and nothing has changed!
This is nothing compared to what we go through in Indian GH. My friends who moved to UK feels work is far less compared to our country providing free treatment for a country with 1.3 billion population. At times you can also get beaten up by angry mob of patient's relatives
You have wrong information. ..
true. its not wrong information. experienced twice myself
dont compare things simply, this is just a glimpse of what theyre doing
Healthcare was never supposed to be free in India! You will expect mediocre facilities and medical practice if you seek free government service. The NHS appears to be struggling in less affluent areas just like India. That's why we notice more private healthcare firms in today's Britain.
Thank you for the sense of perspective
Thank you for this piece.
God bless your hearts & I hope y’all got time to recover 😔. I feel your pain. We’re in the same shoes. Never gets easier. 9 yrs and counting 💪🏽 🇲🇾
We lost an amazing saint when Dr. Wong left medicine :(
Yeah. I know how it feels to tell the relatives about the death of their loved one.
Thank you
nhs staff are sent from heaven. saved my life with smiles on their faces the whole time
I love my job ...I love being a doctor ...always have the passion to learn more and more every day ... its just amazing when you help people
As a doctor who works there in the A&E department I can say many of the issues still stand. Our political leaders are not fully aware of these issues and the scenario is unlikely to change unless authority and accountability are balanced. Us clinical staff have all the accountability and almost no authority. The imbalance doesn’t work.
The government doesn’t care because they go private. I’ve been a patient undergoing some major stuff and spent a lot of time on ward and A&E. I feel the stress that the staff have to endure. It breaks my heart. The working conditions are disgraceful. I did experience some bad stuff but the amazing treatment and kindness far outweigh the bad. Something patients seem to forget is that politeness goes a long way. Even in my most distressed conditions I endeavoured to remain grateful and polite. When in ICU I was assigned a recently graduated nurse for day shift. I told her to relax and not to feel nervous. However I asked that if anything happened that she was not sure about to please get a senior nurse immediately. I did have an episode where I couldn’t breathe and my nurse alerted a senior who spotted the problem quickly.
@@bar10ml44 Thank you for your understanding and I wish you all the very best on your journey.
Thank you so much for all your help and hard work. You guys are all heroes!
These People Are Beautiful Souls...
I Am an RN but would quit too. The demands and the stress are high and after 12 sometimes more hours with the relatively high loads I experienced on military floors years ago....I was glad to move to ambulatory care then finally to Diabetic Education and am now caring for my wife with end stage Alzheimer's at home now year 8 once I had to start stepping in to this 12 year long journey, still have an active license but at 60 it is not likely I would return and certainly not to the long hours and understaffed floors with relatively high acuity levels. adequate staffing is a must, compensation, and reasonable hours 12 would be maximum. I understand why they are leaving.
The NHS staff are amazing and they are what make our country great, not the Royal family, not our incompetent government, but the NHS. I have lived with a chronic illness for the last 18 years, ever since childhood. I have always been seen and cared for by amazing doctors and nurses (except for those in the GP practice!). I have always had access to the best medicine and technology available, a right that is not easily accessible in many countries, including rich countries like the US, where healthcare is treated as a commodity rather than a birth or human right. I honestly believe that myself and many others wouldn't be here, if it weren't for our NHS.
Im an emergency physician, i have worked all my life and studied to pass top exams internationally . After 15 years decided to move on and start my own job. Away from Medicine , it’s just not worth it at all for your mental health.
Wow! This is my local hospital! I’ve been to the children’s A&E (I’m still a child) loads of times and once stayed there for 5 days when I was 2 or 3!
Imagine going to school all those years only to LEAVE the career you trained for...
Man I hope he is doing something more enjoyable and I hope Dr. Ali is coping.
My great grandma would walk 2 hours a day (after each meal). Lived to be 102. Only started to have problems when her leg was broken. No walking started to get ill quickly.
Brutal training, brutal job.
Much respect to these doctors and nurses. Hopefully they can solve their staffing issues.
You could see that poor guy was at breaking point.
“Conveyor belt medicine.” That’s a term you don’t want to be associated with!
It’s like this in the US as well my grandpa waited 7 hours to see a doctor than when he was finally seen he was treated in the hallway.
Oh Wow!
Bless this man. We expect our healthcare staff to work at robotic pace. Like at the end of the video he states that they are only human.
I feel sad. As an ex member of hospital staff, I can understand their feeling. They're doing a good job to help or even save patient's life, but mostly the outside world don't care about their happiness that they also need time off for their own goodness. This is not about how much they get paid, this is simply too stressing that it may effect their mental health.
this also happens is the US and the problem is it bleeds off onto the patients and you end up with horrible substandard care. Beng in a hospital is a dangerous place to be and people end up with life long hospital acquired infections that cannot be effectively treated. Ir medication mistakes. Its awful all the way around. Who ever thought it would be a good idea to keep someone up for 48 hours straight..sometimes longer..and that someone is responsible for human lives..should go play pokemango while driving!
Dziękujemy.
And they wonder why no one is joining...no thanks...but bless you all
So thankful for the nhs and for saving my life twice x
The NHS budget needs increased by a lot! Also give back the power of actually running many hospitals to senior doctors and top nurses! Rather than office management staff. Most of which don't even have basic medical qualifications! In my opinion, doctors and nurses would certainly know how to actually a hospital, far more than the people who do just now! They know much better than the pen pushers about the needs of hospitals and the patients in it!
Great job
It's so bad here in the US in some places too. I was a RN, would go in at am and not leave until midnight. Try to take breaks but really can't.
Being a Docter and a Nurse is a crucial job which is a commitment like to the end for mankind which really hambers their mental and physical health aswell .
They never had time for themself n family friends.
This video is 7 years old, and what improvement has been made to further support NHS staff? it seems to only be getting worse. Their understaffed, overworked and underpaid. It doesn’t take a genius to understand they need more funding
It’s hard but also very rewarding
read the faces in the video smh
Nhs has helped me loads of times this year the staff is amazing tho
I'm a third year trainee psyche nurse and I love my job, I know what I'm getting myself into although the pay during training is dire when compared to police and such, given we train for 3 years!!!!!!
I would become a DR and work long shifts but the courses are so hard and impossible to complete
And yet we are underpaid and under appriciated. Sad.
Oh no!
I worked in A&E in the NHS as a nurse in 2000 on a holiday work visa from Australia. It was a mess then. I left NHS to specialise in Occupational health for 8 years it was much better. I went back to Australia for a few years
I returned to the uk in 2018. Had a go in A&E lasted 1 month.
Nurses are paid double the uk rate in Australia. Doctors are also better paid. I worked with 3 consultants and a few SHO grade docs in A&E in Oz they were not planning to return to the NHS. Australia's gain. Ps they are still recruiting and no Jeremy Hunt....
Question needs to b asked! Where is our tax money going if the NHS is in shambles! Do your research!
Queens used to be my local hospital, I’ve only had to go there to get my braces done, the staff I’ve had were very nice
Ohh darling don't give up totally bless you
... UK doctors moving to Australia, And Australian doctors moving to Canada. 😂
And Canadian doctors moving to the US. Wonder why that's happening?... (lol)
@@0doublezero0
LMAO
As a current medical student and someone born and raised in Romford this is sad, as my friends and family will one day need this service.
But yet Romford is one of the LARGEST Conservative strongholds in the country. And the government has been chronically underfunding this service and putting the lives of people I care about at risk for nearly 10 years.
But don't worry people of Romford keep voting Conservative I'm sure things will improve.
29.yrs lady ...4.5 yrs ITU RGN...quite NHS December 2018!!! Can’t handle take the pressure any more..going around looks after the sick which I love but, for a moment I have been thinking about my own life who will look after me when I work myself to exhaustion... I am always replaceable as a RGN..... loved my job but can’t take it anymore....
Majority of NHS staff work 12 hours shifts and get paid wayyyyyy to little we should start a petition or something because it's not rigtt especially as they are doing so much right now
Most of the new doctors and most doctors are EU citizens and since brexit it's really hard to find doctors and I feel like we should start a pettiton to rejoin EU so they can get their Polish and Lithuanian doctors back
Now with CoViD 19 epidemic the problem will become worse.
Can everybody pray for England please!
they need to tax unhealthy lifestyles a lot more.
J Long
One of the most useful suggestions I read so far..
Wow, now that's a phenominal idea.
@James Doyle then the same taxes goes to reduce healthier foods
J Long....oh f**k off you sanctimonious hypocrite.
Bry that's the reason people get heart disease, diabetes and yes cancer
A health to provide as a country.
These people are all heroes!!!
one of the problem is many people abuse A&E
Not abuse as much as miss-use I went in with cracked ribs and I was surprised to see among others a small boy in football kit with a grazed knee. Maybe they were afraid of tetanus?
Otherwise they tell us about the pressure on A&E but not what is causing it. During the referendum campaign Dr David Owen who is not known for extreme right-wing sympathies said it was primarily due to people not registered with doctors using A & E to access health provision. He did not say get rid of the foreigners rather the NHS should have more money so it can treat them properly.
It's not just doctors, us nurses are leaving for better paid jobs in other countries and agency work.
Great work by nhs staff.. this is similar to most hospitals of india.. have seen my mom( a nurse in under staffed hospital) so tired after her every shift..
Unless you have physically done this job both from a doctors point and a nurses point and of course the ancillary staff you have no idea how grueling it is especially certain times of the year when illness is high and the worst is getting verbally and sometimes physically abused. Prayers for all those who work A/E first reaponders.
If people ate healthy they would be a lot healthier. During my stay in the UK. Ive seen nothing but sweets everywhere. If I was eating an orange or a raw carrot at work, everyone looked at me like at alien.
This is Tory Britain folks.
I hope my application to work as a Doctor in America works out.
In the US, doctors are well compensated and medical trainings are well organized.