pTron Bassbuds Jade True Gaming Earbuds | Detailed Walkthrough

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  • čas přidán 6. 09. 2024
  • Watch the step by step video guide on #howto​​ connect & use #pTron​​ #BassbudsJade #TrueGamingEarbuds with your smartphone.
    Walkthrough with Each Function:
    1. Smart Power On & Pairing 0:07
    2. Smart Power Off 0:23
    3. Connectivity Bluetooth - Automatic 0:33
    4. Calls & Music through Mono & Dual Bud 0:43
    5. Voice Assistant Activation 0:57
    6. Modes - Gaming & Music 01:05
    7. Call & Music Functions 01:18
    8. Charging the Earbuds 01:47
    9. Charging the Case 02:04
    10. Troubleshooting - 3 Scenarios 02:16

Komentáře • 1K

  • @shubhamdate1851
    @shubhamdate1851 Před 2 lety +16

    I just received the ptron jade earbuds today itself and the sound quality is just the next level🎵 Awesome & Superb product ❤️❤️ Thank you ptron 😉👍🏻

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi Shubham Date, Thank you for the appreciation😊 and Keep grooving to pTron signature sound.

    • @vaibhavleuva4113
      @vaibhavleuva4113 Před rokem +1

      @@pTronIndia I received it yesterday night and since now only right side is working and left side can't working, what should I do?

    • @MATRIX_P4P4_
      @MATRIX_P4P4_ Před 11 měsíci

      ​@@vaibhavleuva4113same problem bro any solution?

  • @TheLaZyGaMer_Official
    @TheLaZyGaMer_Official Před rokem +9

    Now this is what I call a video with complete information. Thank a bunch bro !!

  • @bhaskarpentakota186
    @bhaskarpentakota186 Před 2 lety +4

    Today I received this product the sound was awesome worth for money, and coming to bass it's awesome happy for Product TQ Ptron for a nice product ❤️❤️❤️

  • @mohamedsameer3371
    @mohamedsameer3371 Před rokem +2

    I purchased this product today sound was so good and RGB lights are the highlights, cool to use

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Mohamed Sameer, Thank you for the appreciation and Keep grooving to pTron signature sound.

    • @vaibhavleuva4113
      @vaibhavleuva4113 Před rokem

      Bro My left earbud is not working what should I do?

    • @mohamedsameer3371
      @mohamedsameer3371 Před rokem

      @@vaibhavleuva4113 it's dump product bro return that if you have days left

  • @vivektiwari7503
    @vivektiwari7503 Před 2 lety +6

    I am not a gamer but I am a bass lover that's why I purchased this product and i m lovin it next time i want 14.22 mm driver with same design carry on PTRON ❤️

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi vivek tiwari,Thank you ❤️

    • @anshusarkar7113
      @anshusarkar7113 Před 2 lety

      @@pTronIndia does this support Google fast payer ?

  • @shivashankar9165
    @shivashankar9165 Před 2 lety +5

    Ordered yesterday! Tomorrow delivery waiting eagerly to get the earbuds! 😎😎😎

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hello Shiva shankar, Thank you for purchasing our product.

    • @subhashgudiboina
      @subhashgudiboina Před 2 lety

      Bro how is it ..for bass lovers and music lovers and price

    • @shivashankar9165
      @shivashankar9165 Před 2 lety +1

      @@subhashgudiboina very good bro ! If you ordered yesterday the price will be Rs:1100

    • @subhashgudiboina
      @subhashgudiboina Před 2 lety

      On Amazon now 1500 bro ..what actual price bro..

    • @shivashankar9165
      @shivashankar9165 Před 2 lety +1

      @@subhashgudiboina actual price 1500 than bro but yesterday gandhi jayanthi office 1100

  • @jigyasusharma7320
    @jigyasusharma7320 Před rokem +3

    I wanted to know one thing, how do we know if the case has run out of battery?

  • @shlokseeker2727
    @shlokseeker2727 Před 2 lety +2

    I am the biggest fan of ptron

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Thank you, Shlok Seeker! You are the BEST !!

  • @varun6521
    @varun6521 Před rokem +3

    Sir i have ordered these earbuds today but for charging can I use any type c charger please kindly reply

  • @abhijitmukherjee2941
    @abhijitmukherjee2941 Před 2 lety +1

    I bougt this product yesterday.according to me ptron is doing a great job ❤️❤️

  • @nishamudaliyar4264
    @nishamudaliyar4264 Před 2 lety +3

    When i put both the buds in the case nd close the case, even after that it's connected with the phone. Why that's happening?? Pls let me know it's been just 2 months of purchase nd this type of glitches happening. So poor company. Shall i replace the product?

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Nisha, After closing the case the TWS will not get connect with the phone.

    • @lifeontwowheels1790
      @lifeontwowheels1790 Před 2 lety

      Yes same issue is happening with my Ptron jade , even after placing them in case and closing it earbuds won't disconnect.

  • @karthikraj8614
    @karthikraj8614 Před 2 lety +1

    Today this beast was delivered thank you very much worthful every penny.

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Karthik raj, This warms our ❤️ We are happy to be a part of your lives! Have a great time with your new ptron gadget.

  • @nayanjit534
    @nayanjit534 Před 2 lety +3

    How to stop the lighting in the charging case?
    Will it be glowing whole the time

    • @NANI-eq3ym
      @NANI-eq3ym Před 2 lety

      automatically turned off after full charged earbuds

    • @aabedasiddatr2540
      @aabedasiddatr2540 Před 2 lety

      Haa bhai muje bhi wahi kerna hai, Nehi hora😭😭

    • @ARAGAMINGALOK07
      @ARAGAMINGALOK07 Před 2 lety

      It never turns off, nor can you turn it off manually

  • @dhruvikpatel2508
    @dhruvikpatel2508 Před rokem +2

    Product quality is more than accepted 😮

    • @pTronIndia
      @pTronIndia  Před rokem +1

      Hey Dhruvik, Thank you for the appreciation😊 and keep grooving to pTron signature sound 🔊

  • @pulkitagrawal4676
    @pulkitagrawal4676 Před rokem +1

    As you tell in video that while charging the earbuds there is a steady green light and after complete charging it will turn off but in my case green light is continuously blinking

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi PULKIT AGARWAL, This is the feature it will not stop, light keeps on blinking untill it was fully charged. Thank you!

  • @shlokseeker2727
    @shlokseeker2727 Před 2 lety

    Ptron is best of all ❤👍🏻👑

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Thank you, Shlok Seeker! You are the BEST !!

  • @tilwani_nikhil
    @tilwani_nikhil Před rokem

    They have multiple unique designs earphones as well

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Nikhil, Thank you for the appreciation😊

  • @PavanKumar-pf3iy
    @PavanKumar-pf3iy Před 2 lety +1

    Will the LED be always on?? I mean on both buds abd case

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Pavan Kumar, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

  • @Leogaming2009
    @Leogaming2009 Před 2 lety +2

    This is so good I am using this for 9 months it's build quality is awesome

    • @Iam_Amankapil
      @Iam_Amankapil Před 2 lety

      Just got mine and can you tell me how do we get to know ki it's switched to gaming mode and music mode? Coz both sound looks same to me. A little help plz

    • @Leogaming2009
      @Leogaming2009 Před 2 lety

      @@Iam_Amankapil hold the right earbud at the centre for some time then when you hear the sound of 'gaming mode 'that means it was in music mode and same for gaming to music mode and another difference is in gaming mode their will be less delay than music mode and the sound quality will improve but it will drain a lot of battery . Their is no way to distinguish between modes by just looking at it . And remember don't hold the sensor for continuous long or it will turn off. At starting it is hard but u will get used to after 1 mon

    • @CHAWNGTHU-19
      @CHAWNGTHU-19 Před 2 lety

      Please can u tell me the left side is not working how to fix?

    • @Leogaming2009
      @Leogaming2009 Před 2 lety

      @@CHAWNGTHU-19 hold the earphone of left side for 5 second it will turn on then . And it doesn't then that is defective pice

    • @niyaansharma93
      @niyaansharma93 Před 2 lety

      How do I turn off the red and green blinking lights on earbuds after getting connected to device?

  • @ilegendff5187
    @ilegendff5187 Před 11 měsíci

    Best product received today 👁️

    • @pTronIndia
      @pTronIndia  Před 11 měsíci

      Hi, Thank you for purchasing our product.

  • @shlokseeker2727
    @shlokseeker2727 Před 2 lety

    It is best airpods in the world ..❤❤👑

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Shlok sakle, Thank you for the appreciation😊 and Keep grooving to pTron signature sound.

  • @SAHILKRSAGAR
    @SAHILKRSAGAR Před 2 lety +2

    I bought it from Amazon and received 4 days ago when opening the case both buds show red and green but from yesterday only one bud show light until they were conducted to phone so is there any problem in buds or it is normal. I also wanted to know what does it mean if charging case start blinking green light when putting buds back in the case.

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi sahil kr. sagar, This is ok. After opening the case it just gets paired and so showing light in 1 bud.

  • @pulkitagrawal4676
    @pulkitagrawal4676 Před rokem +1

    I purchased them around 2.5 months ago and now it's Right side earbud is not charging whenever I put both the earbuds in charging case only left earbud will charge but right earbud remains unchanged
    Please give me some solution

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Pukit, We request you to visit ptron.in/pages/support to register a complaint. Thank you!

  • @divyaann8487
    @divyaann8487 Před rokem

    thank you full doubt cleared by seeing this video

  • @anshsingh2330
    @anshsingh2330 Před 2 lety +1

    Pls reply how much time it will take to charge only earbuds with power case battery backup pls tell I bought this this is really so good I love this thanks 😊

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Ansh Singh, When we will put buds in charging case for charging then it will show red light and when it gets full charged then light of buds get stops.
      Another method is that you can check the battery Percentage of buds by connecting it with mobile and in BT option it will show its battery Percentage.

  • @psycho_ff_01
    @psycho_ff_01 Před 4 měsíci +1

    I purchased this product this is very good but case light is not turning off 😢 please give me the solution

    • @pTronIndia
      @pTronIndia  Před 4 měsíci

      Hi, It will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

  • @narendravirendra1532
    @narendravirendra1532 Před 6 měsíci +1

    Bawal chiz he sachme ❤❤❤

  • @mitendarji9085
    @mitendarji9085 Před 2 lety +1

    Right earbud is not connecting .. tried whatever you said in video..and fully charged .. only left is connected. please help

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Miten Darji, please follow below steps,
      1. Unpair and power off both the earphones
      2. Charge the earphones upto 100%
      3. Power On both earbuds and wait for 10 seconds so that both will be paired together.
      4. Turn on bluetooth in your device and search for available devices
      5. Select ("Ptron Bassbuds") from the list and click on pair to connect... it will be connected
      Then try to check both are connected properly or not, if still getting same problem, Please let us know, Thank you.

  • @ARKHONBEATS
    @ARKHONBEATS Před 2 lety

    Excellent product, Love you guys ❤️ awesome product

  • @unknown_2.
    @unknown_2. Před 2 lety +1

    How to turn off the lights glowing on the case?
    Please reply me sir

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Pranav, This is the feature, we cannot stop this, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

  • @life4518
    @life4518 Před 2 lety

    The Lights on the newer model of the same earphones are not subtle. How do I switch it off. Also, the controls have changed, refer their website.

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Life, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. It will stop when it's fully charged check with user manual for touch controls. Thank you!

  • @-Saurabh.
    @-Saurabh. Před rokem +1

    My pTron jade getting delay while playing games 😢 please tell what i do

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi, Bassbuds Jade - Need to activate Game mode.

  • @arahansteeward1694
    @arahansteeward1694 Před 2 lety +2

    I like all the features of the ptron jade ear buds but the bass is too high and unpleasent sometimes, the lights on the buds and the holder should have options for on and off so it consumes less power.

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Arahan Steeward, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

    • @arahansteeward1694
      @arahansteeward1694 Před 2 lety +1

      @@pTronIndia while playing online game it has a problem. The sound gets delayed 😭

    • @imcrew03
      @imcrew03 Před 2 lety

      @@arahansteeward1694 game mode on karke kheloo

    • @abhileshandugula7558
      @abhileshandugula7558 Před 2 lety

      Can I turn off the lights?

    • @vaibhavleuva4113
      @vaibhavleuva4113 Před rokem

      Bro My left earbud is not working what should I do?

  • @shlokseeker2727
    @shlokseeker2727 Před 2 lety

    Cheer up to ptron love ptron, 👍🔥🔥🔥👑👑👑

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Thank you, Shlok Seeker! You are the BEST !!

  • @abhishekgupta6834
    @abhishekgupta6834 Před rokem +1

    In just 2 days my TWS volume is got too low, on hearing on full volume it still was almost at half volume... What can i do!?????

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Abhishek Gupta, We request you to visit ptron.in/pages/support to register a complaint. Thank you! -Team pTron

  • @blusterop369
    @blusterop369 Před rokem

    Song playing inside box also not disconnecting when charging 3 month over after buying

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Bluster, Please try to connect it with other devices and check. Thank you!

  • @narashimha90
    @narashimha90 Před 2 lety

    thanks bro for detailed explaination
    ❤❤❤👍👍

  • @avinashkr0
    @avinashkr0 Před 3 lety +1

    Excellent product ❤️❤️

    • @pTronIndia
      @pTronIndia  Před 3 lety

      Hello Avinash Kumar, Thank you for the appreciation😊 and Keep grooving to pTron signature sound.

  • @besmartsharp6475
    @besmartsharp6475 Před rokem +1

    Hello Ptron,
    Just received my earphones,
    Will green light on the case remained turned on (when not connected)??? Is there any way to turn it of?
    Will it drain the battery??

    • @pTronIndia
      @pTronIndia  Před rokem +1

      Hi Be Smart & sharp, There is all details available in User manual which is provided with the device..

  • @kunalahlawat0009
    @kunalahlawat0009 Před 2 lety

    Heyy please tell me how to turn off lights which are present in buds ????

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Kunal Ahlawat, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

  • @akhilgarg4066
    @akhilgarg4066 Před 2 lety

    Nice product. Just wanted to know that how to know about the case charged or not and same for the buds. I kept my buds in the case for changing but the light of the case turned off without the buds having full charged.

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi Akhil Garg, We can just know only about the case gets full charged.
      The Red light from the case blinks as an indicator while charging the charging case and as the case gets full charged the light stops blinking and gets steady.

  • @sunnysportsnagthane
    @sunnysportsnagthane Před 2 lety +1

    While case charging is low green light keeps blinking on case ???

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi Sunny Sports And Health Club Nagthane, Yes, This is ok. There is no problem with this.

    • @sunnysportsnagthane
      @sunnysportsnagthane Před 2 lety +1

      @@pTronIndia thanks ptron for quick reply I am glad that you replied 🤗✌️💝

  • @vivektiwari7503
    @vivektiwari7503 Před 2 lety +1

    Loved the bass don't compromise with it I am not a genuine Bass Lover

  • @pbgamer1290
    @pbgamer1290 Před 2 lety

    omfg i just received it .. goosebump moment 😁 .

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi PB Gamer✓, "That's great to know. I am sure you will have a great time using it 😀"

  • @maskay8556
    @maskay8556 Před rokem

    Left earbuds is not pairing can u help me?

  • @kbplayz1
    @kbplayz1 Před 10 měsíci

    I actually bought this, and it was actually better than my apple airpods

    • @pTronIndia
      @pTronIndia  Před 10 měsíci

      Hi KB, Thank you for the appreciation😊 and keep grooving to pTron signature sound.

    • @kbplayz1
      @kbplayz1 Před 10 měsíci

      can you tell me how to lower the volume when the AI says its connected, pairing or pls charge?@@pTronIndia

    • @kbplayz1
      @kbplayz1 Před 10 měsíci

      Because the volume is very high and i always get a jump scare@@pTronIndia

    • @pTronIndia
      @pTronIndia  Před 10 měsíci

      Hello KB, ,you can control volume through connected device. Thank you!

    • @kbplayz1
      @kbplayz1 Před 10 měsíci

      Not that volume, that ai you know when it says pairing and all that
      i can't lower the volume@@pTronIndia

  • @iammafia3590
    @iammafia3590 Před 2 lety

    Can you help...!The green light of the case is continuously blinking...its for what

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi I AM MAFIA, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

  • @anshsingh2330
    @anshsingh2330 Před 2 lety +1

    I am playing bgmi i order this product today my phone is samsung m31 is my bgmi lag with this product pls reply

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Ansh Singh, pTron Bassbuds Jade True Gaming Earbuds it is Low Latency.

  • @chillboyyt808
    @chillboyyt808 Před 2 lety +1

    Hlo brother my ear buds are not charging plzz help me after I am putting in side of case it's taking 1 min and off when I see it it's only 70% charged & afer putting in side the case also the buds are connected plzz solve my problem bro

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi CHILL BOY YT,We request you to visit ptron.in/pages/support to register a complaint. Thank you!
      -Team pTron

  • @crystalcreaker
    @crystalcreaker Před rokem

    i got a problem with the earbuds, i had this paired to another device and that device isnt working now. thiis time if i try to pair it with any other device, when it starts, it says "ptron tws is connected" and it doenst show in the scanner in any other device. pls help

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi The Crystal Creaker, We request you to visit ptron.in/pages/support to register a complaint. Thank you! -Team pTron

  • @kvyns.
    @kvyns. Před 2 lety +1

    the automated sound(voice prompts) during incoming calls is really annoying. And when the mode switched the sound is really loud. Please tell me if i can lower that sounds or disable them some how.

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hey Kavyansh Dhakad, control volume through connected device. Thank you!

  • @anuragchandeliya3764
    @anuragchandeliya3764 Před rokem

    Bro this bassbuds jade was very nice 👍🏻

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Anurag, Thank you for the appreciation😊 and Keep grooving to pTron signature sound.

  • @pulkitagrawal4676
    @pulkitagrawal4676 Před rokem

    I purchased them around 2 months ago and now its play function is not working when i single tap then the video will stop but when i further single tap video fill not play what will i do every time i have to open my phone and then play the video

    • @pTronIndia
      @pTronIndia  Před rokem

      Hey Pulkit, Please try to connect it with other devices and check the volume

  • @spectre749
    @spectre749 Před 9 měsíci

    Dear ptron can u please make an option to off this glowing light after we connect to a device??
    Its so Irittating...
    I was listening music on my bed before sleeping... I switched the lights off... But this glowing light is spoiling this darkness

    • @pTronIndia
      @pTronIndia  Před 9 měsíci

      Hi, we cannot turn off the light of earbuds.

  • @stuffhappens8361
    @stuffhappens8361 Před 2 lety +1

    Sir please help, my right earbud is making a weird noise I don't know why! Please reply fast 🙏

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Stuff Happens, please follow below steps,
      1. Unpair and power off both the earphones
      2. Charge the earphones upto 100%
      3. Power On both earbuds and wait for 10 seconds so that both will be paired together.
      4. Turn on bluetooth in your device and search for available devices
      5. Select ("Ptron Bassbuds") from the list and click on pair to connect... it will be connected
      Then try to check both are connected properly or not, if still getting same problem, Please let us know, Thank you.

    • @stuffhappens8361
      @stuffhappens8361 Před 2 lety

      @@pTronIndia the problem persists

  • @dhruv343
    @dhruv343 Před 2 lety

    I have bought this product yesterday from Amazon and only 1 earbud is working the right won’t light up and only the left one is working

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Dhruv, Please contact amazon helpline centre or amazon customer care support they will help you return policy. Thank you!

  • @Theevutherusc
    @Theevutherusc Před 2 měsíci

    if we charging the case the red colour will standard red but the will have lower charger only

    • @pTronIndia
      @pTronIndia  Před 2 měsíci

      Hi, Please try to connect it with other USB charging cable

  • @sornalatha2502
    @sornalatha2502 Před rokem

    Hi there i am having a trouble in this earphone when ever I touch the touch sensitivity area one or twice it says that hang up

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Sornalatha, We request you to visit ptron.in/pages/support to register a complaint. Thank you!

  • @ARAGAMINGALOK07
    @ARAGAMINGALOK07 Před 2 lety

    The Right side of this TWS Earbud is not working, I have literally tried everything, I disconnected them and reconnected them, turned them off and put them in case and then took them out again, I forgotted these TWS From both my phone and laptop and re paired them again, but after all of these nothing, Can some please tell me a fix about How to fix pTron TWS Right Earbud not working?

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Redstone 71, We request you to visit ptron.in/pages/support to register a complaint. Thank you!

  • @Imurs_369
    @Imurs_369 Před rokem

    My ptron buds are not charging of this model usually they show green light while charging but my one stopped charging

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi, we request you to visit ptron.in/pages/support to register a complaint. Thank you!

  • @Creative.Engine
    @Creative.Engine Před 2 lety +1

    truke BTG 1 OR pTron Bassbuds Jade , which was first launched?

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hey randeep kk, pTron Bassbuds Jade was launched on 5th Nov 2021.

  • @4run91
    @4run91 Před 2 lety +1

    Why the led is keep blinking when wearing them??? Plz help

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi ÁRÚN 121,This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

    • @4run91
      @4run91 Před 2 lety

      @@pTronIndia the lights are ok but the blinking isn't sync that makes hard to sleep at night any solution for that? Just bought yesterday...

  • @shafirihan6081
    @shafirihan6081 Před 2 lety

    Hi i just purchased ptron jade 3 days back from Amazon
    I want to register but it asking serial number i entered bar code down number still invalid i need support to register i asked for support they said to come at their place but iam busy i don't have any holidays
    And i will use buds for 10 mins and i will put in charging case again
    Will like this buds battery life will be end or need to do something for that
    Pls reply me

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi SHAFIRIHAN, Registration is not mandatory. If you find any issue with the product, then you can visit ptron.in/pages/support to register a complaint. Thank you!

  • @debjitgain9280
    @debjitgain9280 Před 2 lety

    Should I put the ear buds inside the case while charging the case?

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi Debjit Gain, You can do either it's not a problem.

  • @rahulmayekar5771
    @rahulmayekar5771 Před rokem

    Can we stop the blinking of the lights from earbuds when the it is on??

    • @pTronIndia
      @pTronIndia  Před rokem +1

      Hi Rahul, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

  • @gflexop9384
    @gflexop9384 Před 2 lety +1

    I am thinking to buy this product, but after viewing most of the comments and watching some videos and stuff I am doubtful to purchase it. are all the glitches fixed? Should I buy this or will I also face the same problem with airpods like others had!!

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Ganesh,Most pTron wireless buds are the best please compare the features and choose . Thank you!

    • @vend57
      @vend57 Před 2 lety

      These are great. The amazon parcel was delivered today. Only one major issue is that the LED on the buds keep glowing forever. Kinda looks 'chapri'. If I wear these during travel, other passengers will definitely get irritated.

  • @vish_bros
    @vish_bros Před 10 měsíci

    There is only one problem when we put this at night time while sleeping the lights which glow are disturbing so much pls tell me solution to stop that light

    • @pTronIndia
      @pTronIndia  Před 10 měsíci

      Hi Vish, we cannot turn off the light of earbuds.

  • @adithyar4854
    @adithyar4854 Před rokem

    I think there is some issue with mine. The green charging light is continuously glowing for more than hours and the buds are not getting charged

  • @adityaaman2754
    @adityaaman2754 Před 2 lety

    My airpod disconnecting amd connecting automatically while listening songs
    What to do??
    It comes today and it is my first time i am facing is issue

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Aditya Aman, please follow below steps,
      1. Unpair and power off both the earphones
      2. Charge the earphones upto 100%
      3. Power On both earbuds and wait for 10 seconds so that both will be paired together.
      4. Turn on bluetooth in your device and search for available devices
      5. Select ("Ptron Bassbuds Jade") from the list and click on pair to connect... it will be connected
      Then try to check both are connected properly or not, if still getting same problem, Please let us know, Thank you.

  • @mukulprasad3151
    @mukulprasad3151 Před rokem

    Suddenly sound from the right earbud stopped but it is doing all things properly been using it for months , if you can help or advice about it , Thanks.

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Mukul, Please try to connect it with other devices and check. Thank you!

  • @shlokseeker2727
    @shlokseeker2727 Před 2 lety

    My airpods are not returning to amazon facilities 2 weeks done from broughting it it has 1 year warranty how i can return it

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Shlok Seeker, Please let us know the exact issue you're facing with the product so that we can resolve it asap. Thank you!

  • @mahadevtagad127
    @mahadevtagad127 Před rokem

    After use when we put back earbuds green light continue how to turn off that light

    • @pTronIndia
      @pTronIndia  Před rokem +1

      Hi Mahadev Tagad, When you put the buds in the charging case and close the cap of the charging case, the buds start charging, and so the green light remains on at that time, which shows that the buds are charging. As the buds get completely 100% charged, the green light will automatically go off.

  • @Olivia-on7kk
    @Olivia-on7kk Před 2 lety

    I don't know this is an issue or not but the light on one earpod is not glowing??

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Olivia, This is not a problem.

  • @ArchanaSingh-ck3ld
    @ArchanaSingh-ck3ld Před 8 měsíci

    My left earbud is giving problems it's not chargine at all although it worked pretty fine for the last few days and now it just refuses to charge and turn on. also, one more issue I see is after putting the buds back in the case the case light goes off which means that the buds arent getting charged up Please help 😔

    • @pTronIndia
      @pTronIndia  Před 8 měsíci

      Hello, We request you to visit ptron.in/pages/support to register a complaint. Thank you! -Team pTron

  • @vedsubhane3543
    @vedsubhane3543 Před 2 lety

    Can we make the colour of light only green while using???

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Ved Subhane, It is not possible.

  • @pasupathyharish6567
    @pasupathyharish6567 Před rokem +1

    How can i find lost my ptron earbuds please reply

  • @srinivasan1070
    @srinivasan1070 Před rokem

    How to turn off earbuds led after connect to the device

  • @prokiller6978
    @prokiller6978 Před 2 lety +2

    How can I confirm that case is fully charged? Btw good product ...

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi Pro Killer, Red light will come when it is charging and green light will come when it is fully charged.

    • @prokiller6978
      @prokiller6978 Před 2 lety

      @@pTronIndia okay

  • @shivanigoyal2937
    @shivanigoyal2937 Před měsícem

    Hello.
    The case light on my bassbuds keep on blinking, while ot didn't happen before. Why is it so ? Please help.

    • @pTronIndia
      @pTronIndia  Před měsícem

      Hi, Are you facing any issue with the product?

    • @shivanigoyal2937
      @shivanigoyal2937 Před měsícem

      @@pTronIndia nothing other than the battery draining super fast.

    • @pTronIndia
      @pTronIndia  Před měsícem

      We request you to visit ptron.in/pages/support to register a complaint. Thank you! -Team pTron

  • @Shaikh_ibrahimm
    @Shaikh_ibrahimm Před 2 lety

    Hello I'm having same device
    After using it for 15 days my device is getting disconnected again and again after doing 100 percentage charge as well I'm not able to use it

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Ibrahim, We request you to visit ptron.in/pages/support to register a complaint. Thank you!

  • @avonhertz1969
    @avonhertz1969 Před 2 lety

    Hey ptron comment replying bot I have problems with turning on gaming mode does it work only while watching movie does it give any indication when turned on i have tried Turning it on many times by tapping the ear buds 4 times any solution your products are bugged

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hello Avon Hertz, Continuously tap 4 times for it. You will get a sound "Game Mode".

  • @gamingproplayers
    @gamingproplayers Před rokem

    To change the mode i need to press right ear bud long prer
    Is it a duplicate ??

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi meme_bolthe, 4 quick taps on the touch sensitive area of either earbuds to change modes
      Note: Music mode will be ON by default
      Note: change TSA on right the earbuds for 3 seconds to change modes- game & music

  • @bhambhasarvesh456
    @bhambhasarvesh456 Před 2 lety

    My charging case left port's magnet is loose and the left earbud doesnt fit in it completely and the left earbud doesnt charge. Please help me

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Bhambha Sarvesh, keep L in the L side and R in R side, place properly and check please .Thank you!

  • @nisargaghera4474
    @nisargaghera4474 Před 2 lety

    How to recognise in which mode it is currently ? Gaming or music ? Beacuse it doesn’t speak the mode while switching

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Nisarg Aghera, To switch on the Game mode:- 1. Long Press R bud OR 2. Tap 4 times R bud continuously. When Game mode will get ON then you will listen voice - Game Mode from buds and similarly when Music mode will get ON then you will listen voice - Music Mode from buds. NOTE :- Music mode will be in default.

    • @entertainer.s.d.2525
      @entertainer.s.d.2525 Před 2 lety

      @@pTronIndia sir we can't understand what voice command sys please help

    • @nisargaghera4474
      @nisargaghera4474 Před 2 lety

      @@pTronIndia Thank you so much for your service😊 it helped

  • @atharvajoshi8831
    @atharvajoshi8831 Před 2 lety +1

    I had the same trouble shooting problem of one earbud is connecting and other not .I tried the solution given in the video but not working what should I do is the piece is defective or something else problem

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hello ⚓ATHARVA JOSHI⚓, Please try to connect it with other devices and check

    • @atharvajoshi8831
      @atharvajoshi8831 Před 2 lety

      @@pTronIndia Ok but that's to late because I replace them .

    • @atharvajoshi8831
      @atharvajoshi8831 Před 2 lety

      @@pTronIndia Thanks to reply. Appreciated

  • @kapilTunes2000
    @kapilTunes2000 Před 2 lety

    Hello , mere pas b yahi hai prr jo main earbud rahta hai na pairing ke time usi ka mic work karta hai one at a time , agar left wala right se pair hua hai to right wale ka hi mic work karta hai ! Esa kyu ? Please reply is there any fault in my product ?

  • @shlokseeker2727
    @shlokseeker2727 Před 2 lety

    Hi can you tell which is the best airpods of ptron

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Shlok Seeker,Please compare the features and choose. Thank you!

  • @CHAWNGTHU-19
    @CHAWNGTHU-19 Před 2 lety +1

    Hello, today my order of this product is arrived . It work perfectly for around half hour after that the left side is not working,after charging for more than 3 hour still not working. Please tell me how to fix or should i return?

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Lalremruatpuia, please follow below steps,
      1. Unpair and power off both the earphones
      2. Charge the earphones upto 100%
      3. Power On both earbuds and wait for 10 seconds so that both will be paired together.
      4. Turn on bluetooth in your device and search for available devices
      5. Select ("Ptron Bassbuds Jade") from the list and click on pair to connect... it will be connected
      Then try to check both are connected properly or not, if still getting same problem, Please let us know, Thank you.

    • @CHAWNGTHU-19
      @CHAWNGTHU-19 Před 2 lety

      @@pTronIndia thankyou for reply i have done all the step you mentioned above,but its still remain even the charge is not working on left side and even the light is not blinking

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi Lalremruatpuia, From which portal did you purchase the product.

    • @CHAWNGTHU-19
      @CHAWNGTHU-19 Před 2 lety

      @@pTronIndia I dont know Im from meghalaya an bought from meghalaya,thadlaskein

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Lalremruatpuia, Please contact store or online portal from where you purchased they will help you further.

  • @sachbolbhai7738
    @sachbolbhai7738 Před 2 lety

    my left earbuds no connecting with right buds and then both buds light off .what should i do please help me....

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi sach bolbhai, These are the steps to connect “ ptron BassBuds TWS”
      1. Power ON both left & right earbuds then both will flash Blue & Red light alternatively.
      2. With in-15sec both L & R earbuds will pair (match ) to each other then only one earbud will flash Blue & red light alternatively.
      3. Now Turn ON the Bluetooth of your device & search "Ptron BassBuds"
      5. Get it connected with your phone & both L & R earpiece will work together. You can enjoy with your music by following these steps. Thanks for reaching us.

  • @rishibu7398
    @rishibu7398 Před rokem

    Hlo ptron,
    What does it mean when I put my earbuds back for charging and the green color starts to blink and gets off after 10-15 secs

    • @pTronIndia
      @pTronIndia  Před rokem

      Hey Rishi, Please try to connect it with other USB charging cable

  • @techdev4142
    @techdev4142 Před 2 lety +1

    How can we stop lighting from ear buds, when we are using it for music. Green and red light continuously blinking, it may discharge fast and irritating some times. Please tell me how can stop blinking

    • @pTronIndia
      @pTronIndia  Před 2 lety

      HeyTech Dev, it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds.Thank you!

    • @techdev4142
      @techdev4142 Před 2 lety

      @@pTronIndia it's not changing it's mode to gaming by tapping 4 times.

    • @pTronIndia
      @pTronIndia  Před 2 lety

      HeyTech Dev, Yes,it's mode to gaming by tapping Continuously 4 times

    • @swarnimraut3841
      @swarnimraut3841 Před 2 lety +1

      @@pTronIndia u r wrong. We have to press right side for 5 sec for game mode.

  • @pynthamizh9513
    @pynthamizh9513 Před 2 lety

    Wheather there is volume control in this ear buds

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hi pynthamizh, No, you can control volume through connected device. Thank you!

  • @raynmac4921
    @raynmac4921 Před rokem

    My ptron charging case broke can I purchase new charging case only without earbuds

    • @pTronIndia
      @pTronIndia  Před rokem

      Hi Rayn Mac, Sorry. We do not sell individual parts or accessories at the moment.

  • @husenurrahaman001
    @husenurrahaman001 Před rokem

    Can I change my ptron bassbuds jade with my 33w adaptor?

    • @pTronIndia
      @pTronIndia  Před rokem

      Hey Husenur, Please let us know the exact issue you're facing with the product so that we can resolve it asap. Thank you!

  • @Ghost_X4T5
    @Ghost_X4T5 Před 3 lety +2

    How can i find out the amount of battery power left in the case itself? Like how do i know when to charge the case? Cause for the earbuds, we can see its charging level upon connecting it to device but i can't find a way to check the battery for the case itself. Please help.

    • @pTronIndia
      @pTronIndia  Před 3 lety +2

      Hello Ghost X, if you charged your earbuds 4 time it means your charging case need charging. This is the only way you can know

    • @Ghost_X4T5
      @Ghost_X4T5 Před 3 lety

      @@pTronIndia Ah okay. So, there is no straight indication on the case. I kinda wish that it had that feature like pTron bassbuds pro that shows battery level on case but i guess it'll work too. Thank you for the info.

    • @pTronIndia
      @pTronIndia  Před 3 lety +1

      Hello Ghost X, if you find any issue with the product please let us know. Thank you!

    • @ankitjoshi3490
      @ankitjoshi3490 Před 2 lety

      @@pTronIndia i have purchased this product on 11th of August but now one of my earbud is not working..i have tried everything after watching this video..pls hlp

    • @romashajee6509
      @romashajee6509 Před rokem

      @@ankitjoshi3490 what did u do? Did it work?

  • @sk.kamalhasan2330
    @sk.kamalhasan2330 Před 7 měsíci

    How to access google assistance from touch control ?

    • @pTronIndia
      @pTronIndia  Před 7 měsíci

      Hi, Tripple Touch Left earbud for Google assistance.

  • @kapilTunes2000
    @kapilTunes2000 Před 2 lety

    In my buds case sometimes green light keep blinking what does it mean. ??? Ptron bassbuds jade

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi KP Shtaan gaming, It's not a problem, This is the feature.

    • @kapilTunes2000
      @kapilTunes2000 Před 2 lety

      @@pTronIndia but what does it indicates

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi KP Shtaan gaming, This is the feature it will not stop, light keeps on blinking when you're playing songs or doing anything with the earbuds. Thank you!

    • @kapilTunes2000
      @kapilTunes2000 Před 2 lety

      @@pTronIndia I am talking about the case of buds

    • @kapilTunes2000
      @kapilTunes2000 Před 2 lety

      @@pTronIndia something case green light blinks

  • @anime_edits1504
    @anime_edits1504 Před 2 lety

    I LOST MY EARBUDS CASE SO I CANT CHARGE IT IS THERE ANY OTHER WAY OF CHARGING IT OR ANOTHER CASE CAUSE I CANT USE THEM ANYMORE

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Anime_edits, Sorry, We do not sell individual parts or accessories at the moment.

  • @Dxrky_
    @Dxrky_ Před 2 lety

    I just recived it today in my product the right side has more sound compared to the left one is it for all or my one is defected?

    • @pTronIndia
      @pTronIndia  Před 2 lety

      Hi Deadshot Jayan, please follow below steps,
      1. Unpair and power off both the earphones
      2. Charge the earphones upto 100%
      3. Power On both earbuds and wait for 10 seconds so that both will be paired together.
      4. Turn on bluetooth in your device and search for available devices
      5. Select ("Ptron Bassbuds Jade") from the list and click on pair to connect... it will be connected
      Then try to check both are connected properly or not, if still getting same problem, Please let us know, Thank you.

  • @abhishtkrishna121
    @abhishtkrishna121 Před 2 lety +1

    Amazing Expierence!!!

    • @pTronIndia
      @pTronIndia  Před 2 lety +1

      Hello Abhisht Krishna, Thank you for the appreciation😊 and Keep grooving to pTron signature sound.

    • @yeduvithu3661
      @yeduvithu3661 Před 2 lety

      Hey is it good only for gaming? What bout the calling and sending voice messages?

    • @balaramrakshit122
      @balaramrakshit122 Před 2 lety

      Calling and sending voice quality is very good in indoor and in outdoor in extreamly noisy area it's also quite good. But for high end gaming very little lag.

    • @abhishtkrishna121
      @abhishtkrishna121 Před 2 lety

      @@yeduvithu3661 they have very low latency u'll not feel it