Thank you so freaking much. I just helped my Dad fix his printer - he is 72, sick with motor neuron disease, and for some reason was madly determined to print this document at 11:25 at night. Because of you I was able to help my dear old, sick dad, and for that I am so thankful.
Thank you so much for this video! Thanks to you we had a working printer for homeschooling during last year's lockdown. The printer is still running well ❤️
I bought my printer about 4 years ago and loved it, then one day it gave me this bug. I've been tinkering with it off and on ever since but couldn't find a good troubleshooting guide until now. Thank you so much!
Thank you. That info was life saving...... Just like everyone else I was clueless after searching for official support in the EPSON web site. Thanks again man..
My Epson WF-7710 printer is working fine (except needs deep clean of head). When I bought it used I updated the firmware from Epson. (I agree Epson never have anything new to offer in FE updates so no reason to do this.) When I first use Epson FW updater it said “Downgraded firmware (firmware cannot be updated).” But after trying a few different times it reported normal FW version and let me update it. Your videos are always very informative and helpful. Thank you.
You know a way to reflash the original firmware? And also reset to the point that not restart in that mode anymore. Because in my case wifi not work, at least don't found my network, but all others yes. My network is fine. All devices easily connected to it. Even older devices. I want to be able to restore to the initial firmware
It works! I meet this problem for several times. I used to call some tech guys to solve this problem remotely. Now , I can do this all by my self in just 2 minutes!
Thank you!! I had no idea what was wrong or how to go about fixing it. Let alone, the control panel tilts??? That will make it all easier going forward thanks a million
I literally feel like a genius because of you, I watched your video on hold with Epson customer service after they told me I couldn't do anything to fix it and I am 2 months over my warranty so they said I had to send it to a technician and pay to get it replaced.
Today it is my time to say tank you very much indeed. Without this video I don't know how I could underpass this Epson's "technical treat" to their users. My Epson model is ET-2750 and it's WiFi name also changed without notice. "Add new printer" feature on Windows 10 was also required to enable printing on my notebook.
Thank you so very much! We had this printer for a little over a year and the warranty had run out. They updated the firmware and it was disabled. I looked all over the web in 2019 for an answer, but found nothing. It's been sitting since then. I just got it up and running again! Just trying to clean the printer heads to get it working well again. Much appreciated!!!!
THANK YOU! It works! En español, para los que están viendo si funciona. A mí no me funcionó a la primera, pero después de un rato que hacen eso de presionar el botón de inicio y el de encendido si aparece el menú y funciona.
Thank you for this video! I contacted Epson support and they told me there was nothing they could do for me because my warranty expired two days ago 😡 all the guy wanted was for me to buy a new printer. I do NOT recommend this printer. Again, thank you for the video and saving me $$
A collection of a few other models: bchtechnologies.com/blog/how-to-put-printers-in-firmware-recovery-update-mode/ If I missed some, please hit "Reply" and comment below. Thanks.
Kevin, this video taught me so much... thank you! I have a different printer model number... the ET-15000 and it is stuck in Printer Inspection Mode, Set Jig. I only have a home button and a help button along with the power button. I've tried firmware updates, but the inspection screen keeps coming back. I also tried holding the home and power buttons, and it takes me to a PIN entry screen, but there is no PIN for it. Please help me, I am pulling my hair out over this... thank you!!!
I have bught ET-2750 from costco. And I find the screen showed SCM FT mode. I need press home botton and power together to select normal made. I want to know how to exit this made. Thank U
Thank you, thank you, thank you! After EPSON forced the brick of my first printer through the update i had to get a replacement and it killed my warranty, so i vowed never to update again and warned everyone else. The problem is that it updates itself AUTOMATICALLY and if you don't cancel in time or close it your screwed. So I think it updated itself and this happened. Epson is so greedy and designed an amazing printer that they had to find ways to kill it to make more money, so sad. Ill never buy another Epson for this exact reason.
Thanks a lot for this video, as for many here, it helped greatly. A question however, everytime the printer powers back on (after a power outage for instance), it starts in "jig mode". After using your trick, I'm back in the Japanese menu which is not a problem, but all my calibration is lost and I have to go through the printing heads alignment process all over again. Running a manual firmware update through usb connection doesn't work, it fails everytime to reboot the printer during the process, and sends me back to the recovery mode. Any advice ?
Mine defaults to that same place each and everytime i turn off then turn on the printer. Plus a red Flag check that says Inspection ON Initial Charge OFF
This happened to me after it got a paper jam!! I couldn’t understand it. Thanks so much. Now if I can fix it from stop printing a black line in the middle. Lol power clean not working
Can the printheads be cleaned TOO much on this printer? It sat for a long time not being used. Now it won't print - but it's 3/4 full of ink. ANY ADVICE? Thanks SO much!
Thank you very much. A simple firmware update made my printer non-functional, with the utterly unhelpful display message of Printer Mode / Set Jig / Push [OK] BT. The instructions in this video enabled my printer to function again. It now shows up as an ET-2750 instead of an ET-2760, which is very irritating.
2 total on the phone with Epson. According to them I had to update the firmware, update my pc, restart my pc, restart my router, restart my printer, restart my home server, update my home server, update my printer again... For my next printer, could you give us some advice on what I should buy for my next printer?
on my et-2750 there is no display at all.. if I remove power and leave it few seconds, then press the power button and plug the mains in, the blue power button lights up solide but no display at all. I have trried Home and power button together but no luck.. any ideas will be appreciated.
Hello Kevin, I have a follow up question... This solution fixed the printer mode issue, so Thank You!!! My problem now is that I need to run a power cleaning, and to do this you have power the unit off and Press 'help' & 'power' simultaneously to per clean. The problem is that when doing this, the printer will only return to printer mode, and not go to power clean mode. Might you have any ideas of an alternate way to get to power clean mode? Thanks in advance
Thank you so freaking much. I just helped my Dad fix his printer - he is 72, sick with motor neuron disease, and for some reason was madly determined to print this document at 11:25 at night. Because of you I was able to help my dear old, sick dad, and for that I am so thankful.
Thank you so much for this video! Thanks to you we had a working printer for homeschooling during last year's lockdown. The printer is still running well ❤️
i can only repeat what everyone else has mentioned - this video was so useful and saved me hours and money to resolve. Thanks so much for posting
I'm a high school teacher trying to survive virtual school. Feel like I have to be an IT specialist now. Thank you so much for making this video.
I bought my printer about 4 years ago and loved it, then one day it gave me this bug. I've been tinkering with it off and on ever since but couldn't find a good troubleshooting guide until now. Thank you so much!
Everytime Epson updates the software it reverts back to this mode and every time I have to reference this video - THANK YOU!
This exact issue happened to our printer and thanks to this video, I was able to fix it! Thanks so much for your help!
this is not the first time it happens to me! amazing work, keep on loading videos.
thank you.
Epson Support told me to buy another one. You have saved me tons of money. Thank you sir
it saved my money too!
Thank you for this video, I was literally going crazy trying find out the problem for my printer. 😊
WOW...You're my savior..There was nothing on the Epson website. Thank you so much.
Thank you. That info was life saving...... Just like everyone else I was clueless after searching for official support in the EPSON web site. Thanks again man..
thanks a lot!! we've been fixing it for an hour and finaly found your advice
My Epson WF-7710 printer is working fine (except needs deep clean of head).
When I bought it used I updated the firmware from Epson. (I agree Epson never have anything new to offer in FE updates so no reason to do this.)
When I first use Epson FW updater it said “Downgraded firmware (firmware cannot be updated).” But after trying a few different times it reported normal FW version and let me update it.
Your videos are always very informative and helpful. Thank you.
Thank you for posting this video. Your process worked perfectly for me, and now my printer is working again...whew!!
You know a way to reflash the original firmware? And also reset to the point that not restart in that mode anymore. Because in my case wifi not work, at least don't found my network, but all others yes. My network is fine. All devices easily connected to it. Even older devices. I want to be able to restore to the initial firmware
Your video just saved me hundreds of dollars after Epson support told me that the printer was unfixable and out of warranty. Thank you!
Epson support are crooks
It works! I meet this problem for several times. I used to call some tech guys to solve this problem remotely. Now , I can do this all by my self in just 2 minutes!
Thank you!! I had no idea what was wrong or how to go about fixing it. Let alone, the control panel tilts??? That will make it all easier going forward thanks a million
I literally feel like a genius because of you, I watched your video on hold with Epson customer service after they told me I couldn't do anything to fix it and I am 2 months over my warranty so they said I had to send it to a technician and pay to get it replaced.
Epson is criminal, they are purposely killing the printers to make more money
Today it is my time to say tank you very much indeed. Without this video I don't know how I could underpass this Epson's "technical treat" to their users. My Epson model is ET-2750 and it's WiFi name also changed without notice. "Add new printer" feature on Windows 10 was also required to enable printing on my notebook.
Thanks so much, you saved me a lot of hassles with my printers. I was ready to return it to Best Buy.
Epson said my printer was done for. Dude you rock literally 3minutes and I was up and rolling
Thank you so very much! We had this printer for a little over a year and the warranty had run out. They updated the firmware and it was disabled. I looked all over the web in 2019 for an answer, but found nothing. It's been sitting since then. I just got it up and running again! Just trying to clean the printer heads to get it working well again. Much appreciated!!!!
So sad that they designed their update to brick the printers and force you to buy another one
PERFECT!!!!! Very helpful and easy to follow, life saver!!!! THANK YOU!
Thank you so much, perfect video after finding nothing on the Epson website
This helped tremendously, thank you!
Is there a permanent fix though. It's a pain to deal with this everytime!!!
@@breannedesroche9598 I know right, Absece E2760 is so good
Thank you so much, your step by step video is awesomely. My printer now works again.
Thank you!! Best help! I couldn't find help to get anything fixed until I found this video.
Thank you! I've got exactly the same situation now, but that was helpful ! From🇯🇵
Thank you so much my printer has been down for weeks, you get 1000 cool points.
Thank you so much. The fix worked and I even discovered that I could flip up the display screen. Never knew. Bonus. Thank you
this worked amazing for a used printer I bought for $40 that had this very error! thank you!!
You are my hero! I super appreciate your video; it fixed this nasty problem for me; I thought I bricked the thing...
This video just saved my printer, THANK YOU!
A big THANK YOU for this Video and the great help. Greetings from Germany
Génial Kevin, ça a marché exactement comme vous l’avez décrit .sur un ET 2750 Merci infiniment. Marie
Thank you!! Most helpful video on the internet!
THANK YOU! It works! En español, para los que están viendo si funciona. A mí no me funcionó a la primera, pero después de un rato que hacen eso de presionar el botón de inicio y el de encendido si aparece el menú y funciona.
You saved me from purchasing a new printer! Thank you!
You, sir, are a steely-eyed missile man! Saved the day, thanks.
Great job, thank you for the help with my ecotank printer.
Kevin, Thank you very much. Worked perfectly!
HUGE HELP!!! Thanks so much for making this video!!
Thank you very much for this information. What Epson helpdesk couldn't do to help me, you in turn Sir were able to do so.
You're a hero!! Thanks man!
Muchas gracias, fue justo cuando actualicé, hay que quejarse a Epson. No se puede consentir esto.
What would we do without YT... thank you for fixing our printer. Will remember never to update firmware again.
Worked perfectly. Thank you for your help.
Thank you so much!!!!! This fixed my printer!
Thank you for this video! I contacted Epson support and they told me there was nothing they could do for me because my warranty expired two days ago 😡 all the guy wanted was for me to buy a new printer. I do NOT recommend this printer.
Again, thank you for the video and saving me $$
Brilliant saved the day. Thank you so much.!!!
WHAT a life SAVER!!!!! THANK YOU!!!!!!
Lifesaver! Thank you so very much!
Thank you so much for posting this helpful video, you save me a lot of time, the Epson "support" site is good for nothing! Thanks for sharing
Glad it helped!
Thank you so much, great video. The printer works again.
You solved the problem! Thank you!
This was super helpful! Thank you!!!!
Hi Kevin - you're so helpful - I refer back to this video a lot! Can you help with blurry printing with epson after doing this?
Thank you from France!! 🙏😉
Thanks from Canada!
Yes Sir! Thank you so much. It worked!
Thank you! It worked perfectly. Thought my printer is broken
A collection of a few other models: bchtechnologies.com/blog/how-to-put-printers-in-firmware-recovery-update-mode/ If I missed some, please hit "Reply" and comment below. Thanks.
ET-15000
Thanks. Will remember not to update firmware on Epson! Or have the auto update switched on. Would you give this advice for other makes if printer?
PERFECTION! THANK YOU!!
It worked! Thank you!
YES! Thank you!
Obrigado. Thanks from Brazil Curitiba L 4160.
Thank you! You saved me!!!
Thanks now my mom can print stuff!
You are the man! Thank you.
Glad to help
Very helpful, thanks!
You get my like hero 🙌🏼
Thank you so much, it works now.
Thank you very much you save my daywork
Thank you so much for this video
You are awesome!!!
Thanks for the help!!!
Thanks man I’m from Brazil and until this video I was thinking to take Fire in this printer 😂😂😂
Thank you for this!
Thank SO much!!
Kevin, this video taught me so much... thank you! I have a different printer model number... the ET-15000 and it is stuck in Printer Inspection Mode, Set Jig. I only have a home button and a help button along with the power button. I've tried firmware updates, but the inspection screen keeps coming back. I also tried holding the home and power buttons, and it takes me to a PIN entry screen, but there is no PIN for it. Please help me, I am pulling my hair out over this... thank you!!!
Hi, same happened to me, I just came across his video. Did you ever get to fix yours? Anything helps.
Thanks
I have bught ET-2750 from costco. And I find the screen showed SCM FT mode. I need press home botton and power together to select normal made. I want to know how to exit this made. Thank U
Thank you!
Thank you soooooo much!
Thank you, thank you, thank you! After EPSON forced the brick of my first printer through the update i had to get a replacement and it killed my warranty, so i vowed never to update again and warned everyone else. The problem is that it updates itself AUTOMATICALLY and if you don't cancel in time or close it your screwed. So I think it updated itself and this happened. Epson is so greedy and designed an amazing printer that they had to find ways to kill it to make more money, so sad. Ill never buy another Epson for this exact reason.
Thanks a lot for this video, as for many here, it helped greatly. A question however, everytime the printer powers back on (after a power outage for instance), it starts in "jig mode". After using your trick, I'm back in the Japanese menu which is not a problem, but all my calibration is lost and I have to go through the printing heads alignment process all over again. Running a manual firmware update through usb connection doesn't work, it fails everytime to reboot the printer during the process, and sends me back to the recovery mode. Any advice ?
Have the same problem :(
Me too!!
Me too, does someone have a solucion??
THANK YOU SO MUCH!!
Mine defaults to that same place each and everytime i turn off then turn on the printer.
Plus a red Flag check that says Inspection ON
Initial Charge OFF
This happened to me after it got a paper jam!! I couldn’t understand it. Thanks so much. Now if I can fix it from stop printing a black line in the middle. Lol power clean not working
You are welcome 🤗
Can the printheads be cleaned TOO much on this printer? It sat for a long time not being used. Now it won't print - but it's 3/4 full of ink. ANY ADVICE? Thanks SO much!
Thank you for the video
Thank you very much. A simple firmware update made my printer non-functional, with the utterly unhelpful display message of Printer Mode / Set Jig / Push [OK] BT. The instructions in this video enabled my printer to function again. It now shows up as an ET-2750 instead of an ET-2760, which is very irritating.
Glad it helped
Although your trick worked perfectly, now when I print, it prints bolder and darker than it used to. Any ideas?
2 total on the phone with Epson. According to them I had to update the firmware, update my pc, restart my pc, restart my router, restart my printer, restart my home server, update my home server, update my printer again... For my next printer, could you give us some advice on what I should buy for my next printer?
Thank you so much!!!
on my et-2750 there is no display at all.. if I remove power and leave it few seconds, then press the power button and plug the mains in, the blue power button lights up solide but no display at all. I have trried Home and power button together but no luck.. any ideas will be appreciated.
Hello Kevin, I have a follow up question... This solution fixed the printer mode issue, so Thank You!!!
My problem now is that I need to run a power cleaning, and to do this you have power the unit off and Press 'help' & 'power' simultaneously to per clean. The problem is that when doing this, the printer will only return to printer mode, and not go to power clean mode.
Might you have any ideas of an alternate way to get to power clean mode? Thanks in advance
HI Bryan. Since you posted a few months ago, did you ever come accross a solution to this? I have the same problem unfortunately.
I to am having the same problem. Any resolution?
Thank you so much.
THANK-YOU!!
THANK YOU!!!!!!