Bermuda Hospitals Board Case Study: Clinical Communications Fit for a Country

Excellent communication is critical for any hospital, but especially so for a hospital that serves an island country and is more than 600 nautical miles from the next healthcare facility. Bermuda Hospitals Board (BHB) relies on accurate and efficient communications for everything they do, from routine clinical consults to managing disaster response on an island susceptible to tropical storms.
Go behind the scenes at BHB to learn why they chose to move from several communication systems to standardize on the Spok Care Connect® platform. You’ll learn how they use Spok to support clinical communications on every device, whether it’s one-on-one messaging or coordinating a disaster response by sending mass notifications to hundreds of people.
The end result? Response times reduced by more than 50 percent, a simplified communication process that staff love, and a fit-for-purpose platform that can evolve with BHB as they grow. As Lloyd Holder, Vice President of IT Services at BHB, so eloquently states, “If you use the right platforms, people can effectively communicate. If you can effectively communicate, you will be able to do a job in a more efficient way.”

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