A Day in the Life as a Hotel Receptionist

Eduardo tells us about what it's like working in a busy hotel in central London.
Big thanks to Eduardo and The British Butler Institute for chatting with us!
Check out The British Butler Institute's courses: www.britishbutlerinstitute.com/
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[@isabelleaniely5500]

"don't take personally anything the guest is saying to you, cuz he doesn't know you personally"
That's actually great advice

[@joshmaclean3179]

I just quit the industry after 26 years working in front office of hotels. Short staffed, abusive guests and management with their head in the sand. It is a far cry from the prestige and well structured industry I joined in 1996. All my colleagues have left as well. The wheels have fallen off.

[@sarahross9541]

Totally agree

[@imnoblueberry8502]

Damn im starting as a fresh nightclerk today, any tips?

[@shapsugh1864]

​@@imnoblueberry8502how is life going ?

[@TreacherousFennec]

As someone who spent 7 years in both Marriott and Hilton franchises as a night audit, I cannot agree more. It's exactly the same thing everywhere. From staffing issues to awful people you have to smile at, the amount of money you have to handle compared to what you earn, working weird and insufferable hours of the day with just a single day off in a week being the norm... Almost every single person I met in this industry don't check the road before crossing the street.

[@fabiotellez6192]

This is really good, thank you

[@adikasmuri7740]

Thanks you for sharing the tutorial front office operational

[@TuAMiMeLaPelas76]

This is one of the Rafi amiguetes of Torrente ?

[@margheritadaraio5589]

Nice

[@user-jz8sb6nu1b]

you need to adjust the content

[@justinrozario2003]

Holy shit that's Martin Scorsese!

[@steffensteve6031]

who

[@justinrozario2003]

@@steffensteve6031 the guy looks like if Martin Scorsese and Ryan Reynolds had a kid

[@extremebrah]

He doesnt look happy at all 😬

[@user-km5mb9lx9c]

that isnt english but spanglish

[@victorcantillano7922]

didn't say any word in spanish, just had the accent

[@felipechaves580]

His English is quite good

[@AmirMUFTV]

Because you don’t speak English that’s why.

[@luisweb7557]

Try to speak other language than your native without accent, and then let's talk

[@chadikhr7258]

Bro imagine making fun of others accent who knows more language than you do bruh 💀