No More OBD Accessories, TRX Voided Warranty
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- čas přidán 29. 06. 2024
- In today's video I give you a follow up to the TRX Transmission Blows up and the pedal commander situation.
Do you think the warranty should be voided simply because a device is in the car and not plugged in? - Auta a dopravní prostředky
It seems like if there is any remote possibility to void a warranty they will at this point.
CDJR is out of control. Customers are leaving and they're pulling this?!?!? Straight up bad. Thanks TK
I use a throttle controller in my '22 RAM 1500 Bighorn but mine doesn't plug into my OBD port. I suppose they'll try to void my warranty as well. So my poll answer is a hard NO. Personally I'd consult a lawyer and see if the Magnuson-Moss Warranty Act could help.
Not being able to plug in to the obd port is dumb. Them voiding the warranty in my opinion is a cash grab so you have to use the dealership. Poll: No
Interesting that it wasn't plugged in and just sitting in the vehicle. How did they know that it was for that particular vehicle? Either way, I agree with you. Should have zero impact on the warranty.
Companies will look for everything and anything to void a warranty.
Hi TK,
Appreciate all of your awesome videos! I run Pedal Commanders on all of my trucks. I have one on my Super Duty, and I just recently put one on m Raptor as well. They are just basically a “potentiometer” like you mentioned - it doesn’t change anything in any way, it’s just an illusion of quicker throttle response like you mentioned. They are fantastic! I wouldn’t run a rig without them anymore. Sounds like you have had them on a few vehicles too so you already know what I mean as far as the seat of the pants feeling. Every one that I have installed just plugs in between the electronic throttle pedal, and the harness. They DO NOT even plug into the OBD port. You can remove it in 30 seconds. Sounds like that TRX dealer is not understanding what’s going on there. They are looking for an excuse not to cover his transmission repair! SHADY:::: keep up the good work!
This is interesting as I have seen a number of posts about dealers adding a gps tracker piggybacked into the OBD port without telling the buyer.... so when the Dodge dealer does this it will automatically void the warranty before you drive it off the forecourt
No, adding a Pedal Commander shouldn’t void the warranty unless it’s proven that it caused something to go wrong with the truck.
I would just honored the warranty because of the backlash when you’re spending over $100,000 on a TRX is good to do business just because the pedal commander was not attached now that I know should not void The customer warranty. The customer should dispute it.
The manufacturer can’t do that, unless they have an exemption in the warranty papers. Much like Mazda tried with the oil filters and their V6
Some counties in Texas require plugging into obd for state inspection before you can get new registration. Many vehicles with expired regis due to the fear of warranty being voided by getting the state insp.........
As a previous BMW owner, I bought a reset tool for $20. And reset the lights on my 89 325i and 91 850i and changed my oil at home and saved $200. An oil change. Void warranty NO
I don't think there was any warranty left on those...
Sir I appreciate your videos. This is why we have lawyers to protect us.
No, why the F is the service dept snooping and a customers vehicle?
Ok TK the seatbelt issue is very easy to get around. If you have a doctor's note/prescription that you can not wear one then you will not get a ticket and if you do the Court will dismiss it. My dad had one for many years and got a new script every two years just to make sure it was current. Mom had one too because of her back. Wearing a seat belt caused her a lot of pain so her doctor wrote her one. Trust me I got stopped a lot taking her places but we never got a ticket. You can check your state laws to see if your has something like that. My daughter-in-law had one when she was pregnant. It just a thought and might save you some money.
And honestly, Insurance should be covering what warranty wont. All these companies are bending us over. Have been for a long time. Seeing fellow consumers throw others under the bus is mind blowing.
Pedal commander is tied into acceleration pedal sensor APPS. It tricks the pcm on pedal input, it does not plug into obd port. You unplug apps and plug in pedal commander, then plug factory connector into commander module. Obd is not used except for power to pedal commander
My understanding is the manufacturer needs to explain how mod damaged the vehicle. If its not connected the pcm may have reported it as previously connected.
My progressive snapshot plugs into obd port
No. People are not understanding that the PC is simply intercepting and modifying the signal from the accelerator pedal. Instead of being on a specific curve for pedal angle, the PC sharpens the curve. That is all it does. TK's description of mashing the pedal is accurate and that is what people should be aware of.
My 2019 ram 3500 HO lost it's CP4. Prior to taking to the dealer I pulled a fuel sample and had it analyzed through CAT dealership. Results came back super clean. A copy of the Results went with the truck. The repair got done 90 days later and the cost probably was 20k plus.
I did have the ford corp parrot the dealer and told me " just because you bought a mustang and bought a ford performance tune does not mean you can floor the gas pedal..."
The OBD port is just for diagnostic purposes. A scan tool isn’t a modification, but a lot of other accessories use the OBD port which are neither certified as OBD safe nor will the supplier accept liability for any harm caused.
Totally agree on the seatbelt thing had I wore one in my accident wouldn't be here commentsing
to be honest when i read this at the bottom of ANY car brand before i sign .. the rest is on me,i have to own that, i can't decide oh u meant me when something happens .??.lol.. its right there is black and white, so u mean they won't twist this to their advantage?? just my opinion to each his own
..i always have the choice to walk away and purchase from someone else ..........
..A Stellantis warranty may be voided by aftermarket parts, unauthorized modifications, or other factors:
Aftermarket parts
Parts made by companies other than the original equipment manufacturer (OEM) may not fit the vehicle's specifications and can void a warranty.
Unauthorized modifications
Making unauthorized changes to a vehicle can void a Mopar extended warranty. However, some modifications may not void the warranty but may not be covered.
First up no second up what they doing searching the guy's truck and third the dealership sold me a lifted truck with a speed calibrator from hypertech that reads the trouble codes and will delete the trouble codes and it does not plug into the OBD2 port 😮💨😎
It’s illegal. The magnuson-moss act addresses this very problem with Stella. Stella must prove the third party tool caused an issue otherwise they must honor the warranty.
I don't agree with that voiding the warranty. Unless there's some fine print in the warranty against plugging into the OBD port, then plug away. Piggybacking the ECU should not be detected, but with the recent issues, anything could be just cause for voiding the warranty.
OBD accessories have been voiding warranties for years for many vehicle manufacturers.
if you modify your vehicle or use a device that alters the manufacturer's settings or performance parameters, this could potentially void your warrant
And looking at your list of comments from your last video
It seems the majority support the manufacturer on this one
I bought a Z Automotive Tazer for my 23 TRX, and this is exactly why I never installed it
GM warned you about this coming in 2014. They told you flat out, you owned the car, but you didn't own and were not allowed access to ANY of the software! Any alteration could lead to them shutting the car down as it could become a liability on the road for their corporation. Like I said, it freaked me out in 2014 when they said so. Then in 2015 Dodge said "we're locking you out". I know what was up. There's a reason my 2014 is running a tune and my 2015 is stock! I think it's stupid, and without it being hooked up shouldn't void the warranty, but they're all about screwing you and making the dealership more money. We can't forget that.
Lawsuit time! NO
YES thats how warranty works!
If it wasent plugged in then how dose that void the warranty easy fix plug it in have ur fun then when its time to go to the dealer take it out
Tk i work at a cdjr dealership i see it every day that people get so mad over little thing's my answer to your question i think no
By the way love pedal commander. Had it on last cat woke her up surprisingly. Guess no commander on the redeye :(
Would a warranty be voided if a dealership raced around @ WOT and went 0-60ft 2.4 seconds in a TRX with less than 100 miles on the odometer? No, the warranty should not be voided because of the pedal commander.
This isnt new. Manufacturers have been screwing customers for decades
I seen your last video over this voided warranty on the transmission and yes, they’re going to find any and every excuse to not cover warranty. Believe it or not, there’s a lot of electronics that regulate the transmission and putting other things in the OBD port could mess with it. That’s why I personally would not alter, add or change anything to a vehicle that’s new and under warranty. I’m NOT saying this pedal commander caused the transmission to fail. I’m just saying it’s just not wise to do it under the warranty. And YES I could believe the vehicle had transmission failure because I have a 19 Dodge Journey and my transmission went out at 38,000 miles. And I didn’t add anything on it. I sympathize with the guy you buy this expensive truck and the transmission failed and the dealership refuses to fix it under warranty. I would notify your attorney general of your state. They normally handle consumer affairs. call the Better Business Bureau, and even the news media you’re really wanting to shame them.
Just another problem that computerized vehicles that run on software and are connected 24/7 by WiFi. Just don't buy them. Remember there are cameras in these vehicles that watch every single thing you do. So if you plug something in, they have that on video. And if you took it in for repairs with something still plugged in, you are just asking for it. I don't really have any experience with vehicle warranties, my vehicles are all decades out of warranty.
No. Pedal commander does nothing that should have impacted the transmission any more than could have been done without it. I'd get a lawyer.
No dealer can void your warranty for ANY modification unless they can PROVE it caused the damage. That's the law. Oh and the seat belt thing... Not wearing it will cause you to be injured by the airbag. The seat belt slows you down and affects the timing of when your face and the airbag meet. With a seat belt, your face hits the airbag after it inflates. Without the seat belt, the airbag will punch you in the face. I used to be an EMT.
Had a 2014 mustang Gt with the trash mt82 6 speed transmission. Broke 3rd gear and got it stuck in 3rd to. So took it to the dealer. For warranty on my trans. Mind you car had and lund tune. Cold air intake with a bigger throttle body. Along with aftermarket cat back. I even left my engade tuner in the glove box. One month later, your cars ready for pick up. Paid my $100 and was on my way. I said all that to say this. Sounds like Dodge is cracking down on there service managers. To void warranty’s so they don’t have to deal with these cars.
Pedal commander company attorneys could possibly get involved here. Stellantis claims against this device will be a legal issue and defamation against this company's product.
Is that fridge wallpaper or magnets tk. One magnet for every dealship fried? 😄
If plugged in to obd port I can see a voided warranty. If just sitting in the truck no.
Absolutely NO!
No they should not void the warranty
About the seatbelt thing. I hate them too, but wear one damnit. You can't drive if you're not in the driver's seat. I was in an accident where I was hit by a guy running through a stop sign. Didn't have a seat belt on and it launched me to the passenger side of the vehicle. The car ended up hitting a pole and took way more damage than needed because I couldn't control it from the passenger seat. It's not about safety. YOU CAN NOT CONTROL THE VEHICLE UNLESS YOU ARE IN THE DRIVERS SEAT. ~a large man in sports cars.
If the engine is much stronger than the transmission the manufacturer may be using a "sluggish" computer controlled throttle response to protect the transmission. For that reason I can see them voiding the warranty. You will feel different about this if you realize your dream of having a controlling interest in Stellantis.
First of all I would say no it shouldn’t be voided, but I’m not covering a transmission either. Also I think you have a piece of that story wrong. I read the article on this 3-4 days ago, he clearly said as he was stuck on the side of the road and waiting for the tow truck to pick up the TRX and he forgot to take the pedal commander out. So it was plugged in when it went to the dealership!!! Thats all the warranty company needed to deny the new transmission. Is it right to deny?? NO….but be smart enough to take that shit out before going to the dealership too!!
magnuson-moss act
The point of an OBD port is 3rd party device communication . It should not ever void your warranty.
I didn't think the pedal commander goes in the odb, it doesn't on my 300
When you add a Remote Start we use many commands from the can network, like tach and brake and lights and door open etc etc.. The Manufacturers don't want us using their network. BTW,,,,Still no Remote Start in the mkt for 2022-2024 CDJR (Fiat)... Dealers cry to me , as an add-on for non-equipped vehicles. The network is so corrupt (Digital Term) they can't make it work.
Its essentially is punch control. Factory has a set level. Pedal commander ignored that and provides full punch. Much like commanding WOT signal to send fuel and prioritize power stoich and shifts. Without actually having to manually make it WOT. So it comes down to is it reasonable to accept a WOT command with every throttle input. Probably not. So arguing the devices purpose would probably hinge around the WOT command and the parameters it can effect.
Its no wonder why I would rather buy a pre 1997 vehicle (car or truck) and rebuild it, which I have the knowledge and capability to do. ...for a hell of a lot less money.
I never had, do not want and do not need a warranty.
My present daily driver is 47 years old.
Why did they toss this guy's trx and find this?Is this a illegal thing here?Bad enough cops do it illegaly now dealer is doing it?How intrusive...perhaps time to sue em....
*"Industrial Disease"* attacks!
Oh hell no
Pedal commander plugs in between the harness and the pedal not the obd port
Powertrain added devices is a little different than side step install..apples and oranges
Then they should remove all the scan tools from that said dealership as it would void the warranty on any car/truck they work on. BIG HELL NO
Hey TK, how do you like the BMW M440i? I really want one.
This will lead to right to repair lawsuits
No !!!
It sounds like people don't understand the fine line of modifying a vehicle. You said it best that technically anything you do to your vehicle is modifying if it something that is not on the window sticker. As for the Peddle Commander to only be in the truck is not proof that this was even plugged into this vehicle or goes for this vehicle, it could be for another vehicle weather brand, type etc. Defiantly legal action would be the best next course of action. No the warranty should not be voided, its not a modification of the PCM/ECM or change to the drive line in general. Wow people are really educated on vehicles today.....don't use anything aftermarket or we will void your warranty...sarcasm
First off I don't believe we're getting the entire story here and I don't believe it was just in the vehicle not connected in any way. I was a professional mechanic for over 30 years and worked for Dodge Chrysler and GM. I've had it happen to me several times a customer would come in with a complaint that I would spend a lot of time diagnosing only to find they had an aftermarket accessory installed causing the issue. What usually happened was they would get full labor charged for the diagnosis the removal of the aftermarket accessory and it was recorded in their permanent file for future warranty claims. I have no issues with aftermarket accessories I have issues with idiots installing them then having an issue then trying to get it fixed for free.
The dealerships are starting to get lazy....they are already suffering and now don't want to do any work....great way to really get rid of dealerships
Ford voided the warranty on my mustang gt because it had a flowmaster exhaust, cold air intake and under drive pulleys
I just want to know where are all the ppl from the last video basically saying the customer got what he deserved for "modifying" the vehicle.
Lets go down the John Deere right to repair rabbit hole.
I don't wear a seatbelt either....
If you install anything that bypasses or otherwise manipulates the electrical, computers or logistical systems of the car then you have in fact voided the warranty. I won’t be surprised if Stellantis claims warrantees voided for oxygen sensors or any other part of the engine after a customer changes the exhaust system. If it’s not given to you by the factory, then it’s not supposed to be on the car.
If you don’t like it: don’t buy their cars.
We are quickly moving into the error of dealer slaved vehicles. That is that these vehicles will be completely reliant on the dealer for each and everything either through direct payments or micro transactions.
4:34
Yes, you can void the warranty for installing wheels on a vehicle that it didn’t come with. There are many vehicle purchasers who are facing that for the four-wheel-drive systems on their cars when they put wheels on those cars that shouldn’t have been on there.
Does that mean if I put on new valve stem caps on the warranty is void too? What about new tires? What if I plug a cable in to charge my phone? lol Dodge always sucked but dam it's gone way down hill now.
Not no but hell no.
Ps there is a federal case Magnuso the manufacturer cannot void warranty
Harley lost a federal case
No, it should not avoid the warranty
No it should not.
No!
If that is the case, then you are going to have TONS of vehicles with VOIDED warranties, before they even leave the lot, because DEALERS add GPS tracker (lojack, for mortage lenders, etc.) into a vehicle, and almost all those "daisy chains" onto the OBD port. If you don't believe me, search GPS Toyota OBD and you will see a few examples, where the GPS module interferes with scan tools, bi directional tools/programmers, etc.
If it doesn't screw with any of the settings in the ECU then it shouldn't void the warranty
Point blank period
No it should not void the warranty
So my CarLock will void my warranty??? Wtf
No. They shouldn't be able to void the warranty because of a frickin pedal commander. That's absurd.
No...DUH!!!!!
They could of said the pedal commander was for a friend just In thir car
No it should not be void
However. I see these pedal commander equipped trucks on video pulling wheelies and crashing like it’s a video game. We have to be responsible with the OBD port.
No more Stellantis products for me...EVER! This is the last straw.
Hell nah
NO !!
Let’s be real it was plugged in. They can’t void someone warranty for random car parts in someone car. Anytime your vehicle is under warranty and you start to mod it they can void the warranty if they want. Now does every dealership do that, no. Some are cool enough to tell you to take the part off the car but it’s up to the dealership.
No
no
TK...I sure hope this guy has the money to fix his mistake!
I'm with Stellantis here!
The DTC is for diagnostics only!
Even with bi-directional scan tools you have to know what you're doing when you use them, even.
The insurance companies want some ill inform churls to plug their DTC plug-ins to spy on your driving habits!
They aren't for that either!
They aren't to be used for aftermarket performance enhancements... or fancy creature comforts or ego enhancement devices!
It's a diagnostic terminal ONLY!
Bullshit
Bullshit!
I would fight it tbh that’s bs
This BS will continue to happen because Stellantis doesn’t care about customers anymore! They care more about money than warranty & fixing their junk. I worked for Chrysler Corp. in the 90’s same shit happened back then. At this point I personally will never buy another Stellantis product ever again.
Why would you need a Pedal Commander for a TRX in the first place. Don't agree with voiding the warranty but Dodge is getting desperate because people are fed up with being ripped off on the Market Adjustment crap and are pulling back from them.
Why would you even care and make such a lack luster comment? Why would you argue when someone wants to do something to their own vehicle they purchased that doesn’t alter the basic state of the computer infrastructure? What’s it to you? It’s like you don’t agree as you stated but still go to bat? My point being who the fuck cares?!? Stellantis is being greedy and needs to be punished. Ram should be North American owned only imo. I own Fords.