Call Center Interview Questions and Answers for Beginners

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  • čas přidán 17. 10. 2023
  • Most common call center questions:
    1.Introduce yourself?
    Tip:
    You can answer by saying your name, education, last work experience or any skills that you have that is related to a Call Center.
    Everytime when you are finish answering!
    Here is a sample answer:
    Hi Sir/Mam Good day my name is Umer and I took up Bachelor of Information Technology and Dietetics from Arid University.
    I am also a very hardworking person, I am optimistic, patient and I am computer literate.
    I am very eager to learn new things and helping other people is my passion.
    That is all!
    Now the next most common interview question might be :
    2. Why should we hire you
    Tip: this is a bonus question because you can say everything good about yourself.
    Sample answer:
    You shoud hire me because I am a fast learner and I have great active listening skills.
    I can do multitasking tasks and I can follow instructions properly.
    And lastly because I will do whatever it takes to become the best asset to your company.
    That is all!
    After that the next most common question migt be:
    3.Why did you apply here?
    Tip: to answer this question you should research about the Company you are applying for before you even apply.
    Sample answer:
    I applied here to your Company because
    According to my research online.
    Your Company has Great Career Grwoth Oppurtunities.
    Friendly work environmet
    State of the art Equipments
    Great Incentives and performance rewards
    And most of all because you have great Salary Base Pay.
    That is all!
    Now the next most common interview question might be
    4. What was your last job?
    Tip: to answer this question you should be honest and try to explain what are the things that you do on your last job.
    If you don't have any work experience then you can try to answer anything related or near similar to a work experience that you have done before.. even in school.
    Sample answer:
    My last job was a Student Assistant at Silliman Library. What I do there is I sort, arrange, and organize books properly.
    I also help students locate books for them to borrow.
    That is all!
    Next question:
    5. What is your greatest strength?
    Tip: another Bonus Question because once again you can say something good about yourself. But in this question make sure to answer the best skill that you have that is useful to a Call Center.
    My greatest strength is that I am very Dedicated person.
    And also because I have no Call Center Experience yet.
    So I am so eager to work for your Company and I will always go for the extra mile, perform really well and exceed your expectations.
    That is all!
    And The last question might be
    6. What is your greatest weakness?
    Tip: This is a trick question. Remember to never every say anything bad about yourself?
    Sample answer:
    My greatest weakness is that I work so hard that I have no time to go out with my friends.
    That is all!
    Now I would love to hear from you!
    What are your greatest problems in getting a Call Center Agent Job?
    Post your answer on the comment below
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    #callcenter #interview #callcenteragent #callcentertraining #callcentertips

Komentáře • 74

  • @umersaleem5370
    @umersaleem5370  Před 9 měsíci +8

    For quires
    Visit my insta:
    instagram.com/heyumerrr?igshid=OGQ5ZDc2ODk2ZA==

  • @Rexdua
    @Rexdua Před 8 měsíci +1

    Informative

  • @haseebgul4182
    @haseebgul4182 Před 6 měsíci +5

    Very Good very informative video for Fresh persons

  • @Muzammil-271
    @Muzammil-271 Před 6 měsíci +7

    This is Muzammil shujaat ahmed. Now I'm student of domino and recently I'm in intermediate level in domino . I'm speaking well with fluency. I need a job but i don't have NIC .

    • @umersaleem5370
      @umersaleem5370  Před 6 měsíci

      Without CNIC its difficult to

    • @Muzammil-271
      @Muzammil-271 Před 6 měsíci

      ​@@umersaleem5370no problem brother but I'm strong communicator . After 18 I'll make my nic. If you hire my I'll always be reliable, flexible and adaptable.

    • @user-qn8ke3id7g
      @user-qn8ke3id7g Před měsícem

      Without cnic you would not hire person

  • @Faithfulvibes212
    @Faithfulvibes212 Před měsícem +1

    Do you know any call centres in islamabad or rawalpindi that are hiring for day shifts?

  • @designwithcare4451
    @designwithcare4451 Před 2 měsíci +1

    AoA Sir Umer! Hru? hope going great! Fantastic Sir, you're doing a wonderful job. Newbies are learning a lot from these interviews. Could you please make more and more videos like this! If I were in Pindi, definitely I would have joined your call center. God bless you and your sweet family and your cute team! May grant all of you respected, long, healthy, wealthy, productive, abundant, and prosperous lives! Ameen

  • @fahadgamer4795
    @fahadgamer4795 Před 5 měsíci +2

    just a quick question: do you need CNIC for these types of jobs?

  • @nasiriqbal8139
    @nasiriqbal8139 Před 3 měsíci +1

    Sir i have one question....ya call center pe salary malti he or yaha pe jo ap product or design ya jatne ap sale krogy os hissab ke sath apki piece bnyge

  • @touseefkiani9489
    @touseefkiani9489 Před 2 měsíci +1

    Assalamualaikum
    Bahi ma listening kar skta hun English par bolna bhot kam ati ha to kya mja job mil jaha gi Call canter ma or ap apna office ke location bta da plz

  • @DanishAbid-g7n
    @DanishAbid-g7n Před 23 dny +1

    After how much time job package start when the student is fresser and how many days for training

  • @sidkhan4705
    @sidkhan4705 Před 8 měsíci +1

    Sir could u please tell me your call centre name and city ? Jazakallah

  • @AliHaider-jq7zt
    @AliHaider-jq7zt Před měsícem +1

    Intermeadiet ky baad call center join kr skty hain k nhi

  • @InspirationalGouldianFin-pv5zs
    @InspirationalGouldianFin-pv5zs Před 6 měsíci +1

    Sir i need call center job my English is not good nd i have no experience any job ... .......

  • @Lonely-7550
    @Lonely-7550 Před 2 měsíci +1

    Best english learning institute fsd mye konsa bro ?

  • @MeharZeeshan-dg1hi
    @MeharZeeshan-dg1hi Před měsícem

    Do you have any call center office in the Faisalabad? If yes then may I know the name and location?

  • @syedazheralizaidi381
    @syedazheralizaidi381 Před 5 měsíci

    Your video killed my strange 😭

  • @W.R_EDITZ
    @W.R_EDITZ Před 5 měsíci

    Umer call center mein interview ke baad registeration fees lete hey ?

  • @user-bu1yl7kt5v
    @user-bu1yl7kt5v Před 3 měsíci +1

    Sir which call center in karachi

  • @PlayerUnknown490
    @PlayerUnknown490 Před 2 měsíci

    Sir ap ka call center kis jaga pe hai..mein kam krna chahta hn or mein ny pyly call center mein kam nai kiya hoa matlab mjy is ka experience nai hai par mein kar sakhta hn or basic salary kitni hai plz reply i am waiting

    • @umersaleem5370
      @umersaleem5370  Před 2 měsíci

      Nadra ki building ma Mars bpo ha rehman abad rawalpindi ap visit kren or mara batey ga

    • @PlayerUnknown490
      @PlayerUnknown490 Před 2 měsíci

      @@umersaleem5370 thanks sir

    • @maliksaifullahagral5523
      @maliksaifullahagral5523 Před 28 dny

      Sir MN job krna chata call center mein I'm fresher​@@umersaleem5370

  • @hijabkhan8858
    @hijabkhan8858 Před 4 měsíci +1

    Sir i need a job.. i hve done vid masters.. plxx help

    • @user-ts8rw5zk7j
      @user-ts8rw5zk7j Před 23 dny

      I don't know how you complete your masters degree, you don't know the knowledge of job , call Centre is a scam bro by physically everything is looks well and professional but its a scam and fraud , if you have master degree you not deserve for csll centre , 😂

  • @khaiullahNasar
    @khaiullahNasar Před 9 měsíci +2

    Is there a way to get in contact with you . I am a fresher/beginner and in need of a job in call centres .
    Do you hire?

    • @umersaleem5370
      @umersaleem5370  Před 9 měsíci +1

      0336 0688889
      HR contact details
      You can also use my reference if required 😊

    • @khaiullahNasar
      @khaiullahNasar Před 9 měsíci

      @@umersaleem5370 that's kind of you

  • @nomaniqtidaruddin2905
    @nomaniqtidaruddin2905 Před 7 měsíci

    Fluent english zaroori hai kya

  • @hmmzh1889
    @hmmzh1889 Před 9 měsíci +1

    How can i join sir?

    • @umersaleem5370
      @umersaleem5370  Před 9 měsíci

      Wait 😊😅

    • @cricket360k
      @cricket360k Před 9 měsíci

      Bhai ksi b call centre main ja kr interview do wo aap ko rkh lein gain phir 4,5 din training dein gain phir aap dialer prr baith jao gu

    • @anayarehman9819
      @anayarehman9819 Před 7 měsíci

      ​@@cricket360kinterview English mn hi Hoga aur Jo job hai USS mn bhi English hi bolni hai ?

  • @UsamaKhan-cw6jp
    @UsamaKhan-cw6jp Před 9 měsíci

    Person with 5 year experience is considered newcomer? At least state right thumbnail

    • @umersaleem5370
      @umersaleem5370  Před 9 měsíci

      He is new in BPO industry bro🥳

    • @UsamaKhan-cw6jp
      @UsamaKhan-cw6jp Před 9 měsíci

      @@umersaleem5370 I understand but "call centre interview questions and answers for beginners"
      For beginners nullify your reason
      It's a good content if it really address beginners like students not 5 year experience

  • @maniabxi2583
    @maniabxi2583 Před 5 měsíci

    If someone has no call center job experience and doesn't speak English well, is he eligible for this job?

    • @umersaleem5370
      @umersaleem5370  Před 5 měsíci

      No brother

    • @itxgondalg6340
      @itxgondalg6340 Před 4 měsíci +1

      Yes, you can apply in small call centers. They provide script in which everything is already written.

    • @matrix8408
      @matrix8408 Před měsícem

      @@umersaleem5370sir my listening skill is really good but sir due to environmental issue I can’t speak properly like it’s 65/100 can I get job

    • @ahtishamshaikh9782
      @ahtishamshaikh9782 Před 28 dny

      Which type of small call center

    • @artugrulgaazi7706
      @artugrulgaazi7706 Před 21 dnem

      Yes UAE and local call centre

  • @Islamic_Videos_678
    @Islamic_Videos_678 Před měsícem

    Sir Job k Lye English Annna zrori hay kya ...

    • @umersaleem5370
      @umersaleem5370  Před měsícem +1

      Yes

    • @Islamic_Videos_678
      @Islamic_Videos_678 Před měsícem

      @@umersaleem5370 Sir International he bt krni hotiii ya Pakistan k bhe hay k English k bghair kam chl jata

  • @cuteorpyarahamza
    @cuteorpyarahamza Před 6 měsíci +1

    You said: Why did you Left your previous company 😂😂😂

  • @Islamic_Videos_678
    @Islamic_Videos_678 Před 19 dny

    English Weak hay bro Urdu wala btaye koi 😢

    • @umersaleem5370
      @umersaleem5370  Před 19 dny

      Brother work kro thora sa english pa atleast smj ana vala level achieve kr lo

  • @Alok77796
    @Alok77796 Před 2 měsíci

    Sir what about a fresher , and i can totally speak English and i can communicate fine , and im 17 . Give me an answer kingly

    • @umersaleem5370
      @umersaleem5370  Před 2 měsíci

      Yes you cab get a job

    • @Alok77796
      @Alok77796 Před 2 měsíci

      @@umersaleem5370 thanks for the reply umer saleem sir ,

    • @Alok77796
      @Alok77796 Před 2 měsíci

      And thank you for the whole guide for interview in the description 👏🏻​@@umersaleem5370

  • @nyhalharis9184
    @nyhalharis9184 Před 9 měsíci +1

    3 months bd callcentre waly nikal dety hai ?