Thank your for empathizing a product manager's journey in any organization and sharing your collectively insight. I find this profound as you covered what both research intensive and agile start ups lack respectively.
Ky, sorry for the delay in getting back to you. I don't have good templates for these. One of my regrets with this video is that i used high-fidelity examples. I think all of these artifacts work best as low-fidelity documents that evolve every week as you learn more from your customers. So I prefer stickies on a white board as they allow the whole team to co-create them over time.
Thanks for this presentation. I find that a lot of startups who use the agile framework barely do product discovery. They don’t have time for it. How can we balance discovery with speed?
Thanks for the video! :) Do you maybe have any of these tools as basic/empty docs that can be used as a template? Like the persona, empathy map or customer journey? I could screen grab yours but in some cases they are tiny. Thanks.
Hi Teresa, thanks for the video, it helps me a lot, but I was thinking what exactly I should map in Customer Journey.. I do it for a single task my customer is trying do accomplish or every touch points between my customer and me? For example, my product is a e-commerce platform, so I should map only the journey to get one sale (get traffic -> convert a sale) or the entire process starting from the moment that he searches for "e-commerce platform" on Google and find me, going through the use of the product (creation of products, etc) and finishing when he get the first sale?
Thank your for empathizing a product manager's journey in any organization and sharing your collectively insight. I find this profound as you covered what both research intensive and agile start ups lack respectively.
Great content! Thanks for sharing
This is so useful! Thank you so much for your contribution.
Ky, sorry for the delay in getting back to you. I don't have good templates for these. One of my regrets with this video is that i used high-fidelity examples. I think all of these artifacts work best as low-fidelity documents that evolve every week as you learn more from your customers. So I prefer stickies on a white board as they allow the whole team to co-create them over time.
Very important material ! thank you
Thank you for a lecture!
Thanks for this presentation. I find that a lot of startups who use the agile framework barely do product discovery. They don’t have time for it. How can we balance discovery with speed?
Thanks for the video! :) Do you maybe have any of these tools as basic/empty docs that can be used as a template? Like the persona, empathy map or customer journey? I could screen grab yours but in some cases they are tiny. Thanks.
Hi Teresa, thanks for the video, it helps me a lot, but I was thinking what exactly I should map in Customer Journey.. I do it for a single task my customer is trying do accomplish or every touch points between my customer and me? For example, my product is a e-commerce platform, so I should map only the journey to get one sale (get traffic -> convert a sale) or the entire process starting from the moment that he searches for "e-commerce platform" on Google and find me, going through the use of the product (creation of products, etc) and finishing when he get the first sale?