Can the cam be rotated by 90deg to capture floor to high bottom.. we are living at the ground floor with terrace and wanna track who is throwing stuff from above down to our property.
I have the original Duo and very happy with it. I just purchased the new Duo 2. I don't like the two images now compressed onto one screen with the Duo 2. Please correct in a firmware update by allowing two screens. I think this will hinder sales if this is not fixed
Sorry to tell you that the duo 2 will not have two images through updating the firmware because it is the hardware deciding which has two images or only one image. Could you pls tell us why you want the camera with two images?
@@ReolinkCameras The image is compressed/squished onto one channel and is very fish eyed. The original Duo has a better representation of the image it is capturing.
Hi Steven, the Reolink Duo can display two separate views on one screen. You may submit a support request and our tech support will get back to you soon: support.reolink.com/hc/requests/new Hope this helps.
Sorry guys. I’ve got several of your 4K cameras and love them. They’re small and unobtrusive. This camera is very large and, in my opinion, less than attractive.
Thank you.
😆
Can the cam be rotated by 90deg to capture floor to high bottom.. we are living at the ground floor with terrace and wanna track who is throwing stuff from above down to our property.
How do you install this to the nvr though? When it auto adds to the nvr I only see one side but not the other.
Pls contact our support team: support.reolink.com/hc/en-us/requests/new, they will help you.
I have the original Duo and very happy with it. I just purchased the new Duo 2. I don't like the two images now compressed onto one screen with the Duo 2. Please correct in a firmware update by allowing two screens. I think this will hinder sales if this is not fixed
Sorry to tell you that the duo 2 will not have two images through updating the firmware because it is the hardware deciding which has two images or only one image.
Could you pls tell us why you want the camera with two images?
@@ReolinkCameras The image is compressed/squished onto one channel and is very fish eyed. The original Duo has a better representation of the image it is capturing.
Pls contact our support team support.reolink.com/hc/en-us/requests/new, they will help you to adjust the image.
i cant get my duo to show up on one screen
Hi Steven, the Reolink Duo can display two separate views on one screen. You may submit a support request and our tech support will get back to you soon: support.reolink.com/hc/requests/new
Hope this helps.
Sorry guys. I’ve got several of your 4K cameras and love them. They’re small and unobtrusive. This camera is very large and, in my opinion, less than attractive.
This Reolink Duo has a 150° wide field of view with less distortion.
You can buy the camera according to your needs. 😊
i cant get anything to work
May I know what happen? Please get in touch with Reolink support via email: support@reolink.com, then we will see how to fix it. Thanks.
Where the power source?? Not explain the power source at all. Not a good video.
It is a battery-powered camera which has a battery inside, you can use it with a solar power.
@@ReolinkCameras how do you charge the battery? And how often? Thanks.
@@pattycheeze Usually we use the solar-panel, pls check store.reolink.com/accessories/#reolink-solar-panel.