E4: Extend proven ITSM best practices to other business functions with ServiceDesk Plus

In the fourth episode of Masterclass 2024, we will discuss how you can effortlessly enable other departments like HR, legal, finance, and facilities, to streamline your service delivery operations. We will discuss about launching unique service desk instances for each department and managing users and configurations across these instances.
In this episode, we will walk you through:
👉 Configuring organizational details and user management across all instances.
👉 Configuring domain authentication and SAML authentication.
👉 Launching and customizing multiple unique service desk instances.
👉 Customizing the enterprise self-service portal.
And more.
At the end of the episode, you'll understand the concept of enterprise service management (ESM) and know how to leverage ServiceDesk Plus to streamline service management and service desk operations across all key business functions.
👉 For more information on ServiceDesk Plus, visit mnge.it/what-is-SDP
👉 Schedule a personalized demo from our experts - mnge.it/Get-free-demo
👉 Get a tailored price quote - mnge.it/Contact-Sales
👉 Get started with a 30-day free trial - mnge.it/Start-free-trial
👉 ServiceDesk Plus pricing - mnge.it/Pricing
👉 ServiceDesk Plus editions - mnge.it/Compare-editions
👉 Key features and capabilities - mnge.it/Key-features
👉 Watch the entire Masterclass Season 2023 here at mnge.it/mc-2023
👉 Watch the entire Masterclass Season 2022 here at mnge.it/mc-2022
Useful resources
👉 Service delivery excellence matrix for IT & business teams - mnge.it/Download-ebook
👉 Download self-service template - mnge.it/SS-template
👉 Optimize your service request template - mnge.it/SR-template
👉 What is service request management? - mnge.it/ctM
👉 A comprehensive guide to no-code ITSM - mnge.it/no-code
👉 A comprehensive guide on IT ticketing systems - mnge.it/PAc
👉 Tuning your ITSM to a hybrid, digital workplace - mnge.it/hybrid-itsm
👉 4 ways ChatGPT helps boost ITSM operations - mnge.it/chatgpt-itsm
👉 Reimagining the future of ITSM with generative AI - mnge.it/Gen-AI-ITSM
👉 How generative AI can improve your knowledge management - mnge.it/Gen-AI-KM
👉 How to automate ticket routing to stop ticket pile-ups - mnge.it/Ticket-route
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