How to Fix the Outlook Error - We Couldn't Create the Outlook Data File
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- čas přidán 5. 09. 2024
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Last week I was helping a colleague set up her business email account that she purchased through NameCheap in Outlook. I ran into a couple of issues, but the one that seemed to be holding us up the most was this "We couldn't create the Outlook data file..." error.
The error states "Make sure the disk you're saving to isn't full or write-protected and that the file isn't being used."
The thing is she had plenty of space on her disk and I highly doubted that the disk was write-protected.
I did some research and found that the best way to deal with this error is to close down Microsoft Outlook, and then go and use the Windows Key + the R key to open up the Run Menu. Once the Run Menu is open type:
outook.exe /safe
and then hit enter.
This will open up Outlook in Safe mode and you will then be able to add the account without any issues with this error popping up.
Can't agree more with the positive reactions you've already got. Lost 2 hours before finding your simple solution. Thanks a lot sir !
Thank you so much. I'm glad it's helping out.
I had been trying to configure SMTP ports, imap, etc. for about 1 hour and in the end the simplest thing worked, you are the best
I searched the microsoft website for 2 hours for a solution and found nothing until I found this video, thank you a lot sir :)
You are very welcome. I'm glad it was helpful and worked for you.
Not even Microsoft could help me with this...but YOU DID. There is a reason why monopolies should NOT exist. Thank you.
You are very welcome. I agree, I'm always amazed when I can't find answers on the manufacturer's website, but I can find it in other place.
I don't normally comment but tried this a few times last year and then an hour today and it failed each time, before finding this video and it worked within seconds. Thanks for helping me out. I just needed to see my Gmail offline and be able to delete large amounts of emails and then sync back. Cheers
Excellent. I'm glad it helped.
I spent hours this morning trying to find the solution and it was simple.
Thanks!
Given the sum of all the accumulated hours that people have lost on this stupid freaking problem, you sir mathematically deserve an era of applause! Thank you.
Ha.... I love this comment. Thank you so much. I am giving you a virtual bow. I'm grateful that this is something that can be helpful.
Thank you so much for posting this. I am fairly computer literate and could not figure this out. I booted my system in safe mode and deleted all the ost files which did not work. Your solution is so simple. WHY doesn’t Microsoft have this on their site. They should pay you!
You are so very welcome. I am right there with you as far as being fairly computer literate, but there is still SO MUCH I don't know. I agree that this solution should be easier to find on Microsoft's website. I believe I first learned about this YEARS ago when I was doing IT Support and as I was struggling with this same issue again I was like... wasn't there a way to deal with this.... Oh yeah, I'm pretty sure if I start Outlook up in Safe Mode it will take care of this.
I am glad this helped.
Thank you so much! Hours wasted and then I found your video. My problem was fixed within five minutes. a
I feel your pain. It can be so frustrating spending hours trying to figure out how to fix a glitch. I've been there MANY times. You are very welcome. I'm glad it helped.
absolutely brilliant, cant understand why MS cant fix this with all their random updates, rather than giving silly answers on their trouble shotting pages
Awsome, you are better than MS developers. I have spend 2 hours to fix this, thank you.
You are welcome. I'm seeing this issue pop up ALL of the Time now. It's crazy.
Fupping safe mode... You are a star!
I kept getting the error when trying to set up another gmail address in Outlook. This one works, thanks for the help.
You are welcome. This is one that had me stumped for awhile. I hope you are doing well and having a great week.
Thanks. A solution! Finally. I've spent at least a full day on multiple PCs with multiple accounts battling this problem.
You are welcome. I totally get your frustration.
Problem has solved. It's made me crazy till 2 days... Thx dude.
Ha.. I know what you mean. I feel like I'm always going crazy with all of the quirks that come up.
This worked! Thank you for posting this fix! I've wasted hours trying other things and finally came across your video!
You are welcome. I hope you are doing well and having a great week.
At last a solution that worked
Fantastic. I'm glad the solution worked.
That was pretty brillant solution and simple to apply ... really thanks for saving our time fixing this issue :)
You are very welcome. I hope you are having an amazing day!
Brilliant, Thanks for this video. Much Appreciated!
@ataer7023, You are welcome. I hope all is well on your end.
Have spent 3 hours until found your video, really thanks the only solution works!
This was extremely useful, simple and clever
worked like a charm. thank you.
You are welcome. I'm so glad it helped you. Have a great weekend.
Thanks! GOLD! why doesn't all the other help articles say this before uninstall and re-install outlook etc.?
You are very welcome. I was running into the same issues when I was dealing with this. It was driving me crazy.
Worked for me! Thank you very much. I should have thought of safe mode myself.
It worked for me. Thanks a lot!
You are welcome. I hope you are doing well and having a great week.
Appreciate your big help!!!
thank you, this was very helpful
You are very welcome. I'm glad this helped. Have a great day!
It worked, thank you! (added GMail account)
You are very welcome. Have a great weekend!!
wooooooooooooooooooowwwwwwww !!!!!!!🤩🤩🤩😍😍😍😍 There was a sooo simple solution!! thank you so muchhhhh !! greatful to you!!
Hello Mr. Raj. I'm glad the solution worked for you. I hope you are doing well .
Magician!! Thank you :)
Thank you! It worked!
You are very welcome. I'm glad it worked.
You the man! Muchas gravias amigo
@ponderosarealestatepropert7314 Right on. I'm glad that it helped. Have a great night/day!
Thanks for the video :) Great help
You are very welcome. I'm glad it helped.
Thank you soo much for this.
Hello @garyhenderson94. You are welcome.
IT WORKED!!!!!
Awesome. I'm glad it worked.
Brilliant! Worked perfectly!! 🙂Thanks
You are very welcome. I hope you are doing well and having a great day/night!
Muchas gracias! Me solucionaste la vida! Saludos desde Argentina!!!
Works perfect on my Outlook 365. Thank you!
Tnx a lot sir
Mate, I tried initially setting up that additional email 8 times without success. I contacted Microsoft, they tossed me to GoDaddy.. GoDaddy tossed me to Microsoft. I eventually had to setup an Office 365 through GoDaddy to get an email to work, and i wasn't impressed. I just came across your video, i thought to give it a shot.. It WORKED.. many thanks
SOLVED!!! Thanks
You are welcome. I'm glad the video was helpful.
Legend.!!!!
Thanks Sir
THANK YOU I WAS ABOUT TO CRY
Ha. I just started busting up laughing. I know what you mean. I can't tell you how often I get to a point where I'm about to cry!!
Awesome thanks!!!!
Hello Tech Pro. You are very welcome. I hope you are doing well and having an awesome day!
Wow this worked!😎 Thanks man!
Hello Ashton. Right on. I'm glad it worked. Have an awesome day/night!
Legend
excellent it worked
Right On! I'm glad it worked. I hope you are doing well and having a great week.
Damn. just perfect
Perfect!!!😀😀😀
sorry to say it still didn't work for me. I've tried all others as well but still didn't work. I just send to Microsoft if they can help me out.
Dang. I feel your frustration. It's annoying when we are trying to get things to work and everything we try doesn't do the trick. I hope that Microsoft is able to get things figured out for you.
Thank for help! It worked.
Brilliant! Thank you for this! Works perfect!