How to get any pokemon using Powersaves
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- čas přidán 17. 02. 2020
- Hey guys, thanks for watching! Like I said in the video, if we can get this video to 50 likes, I will do a livestream on my channel where I will give out free shiny pokemon on sword and sheild!
- Komedie
Tip for you, turn on the inverted theme in the pointer settings and you will be able to see it better. You could also make the cursor bigger if you like in the same place.
Thanks for video, quick question
Is there a way to speed up the process? I want to transfer some event pokemon but it seems like I can only do 1 at a time where i take the game out and put in the 3ds, talk to the man, get the pokemon and repeat. Is there a faster way?
No unfortunately that's how it works :/ I know its tedious but it's worth it
Bro tysm I was tryna figure this out
Bro i have a question. Can i trasfer on pokemon home pokemon that are cloned or turned shiny and pokemon leggendary genned with power saves. And can i trasfer pokemon obtained using power saves wonder cards?
quick question- is there a custom option for the magearna form that you have? how did you get that altered form with powersaves 3ds?
and also one more thing, will i get banned if i use clearly hacked pokemon (like a shiny magearna) using quick link to battle someone?
You have to go to the alternate forms option and click the second option. And yes, there is a good chance you will be banned. I'm a big advocate for not using anything you make on powersaves online
Quick question, on the info part of the pokemon summary would it say that they have been hatched? If this is the case, wouldn't your legendary 'mons have hatched info on them?
They may yes. I am not 100% sure as I have not checked that. But even if it does, it will still pass a hack check so you can still use it online
Hi! I would like to know if I can "create" legendary shinys with the Power Save in Pokemon Sun / Moon and pass them from the pokebank to pokemon home and then to Sword and Shield
Yes you can. But be careful because Nintendo has really put down the law on mons. You could get permanently banned online. Especially for legends. Because some legendaries/mythicals cant be shiny. Some can't be shiny and also have a certain move because of an event where they were released non shiny. It can be done it's just risky. I would advise against it just because of the ban risk but ultimately it's up to you
Hey there! Really great video! I'm new to this whole powersave thing. Do you have any links to the right products? I don't want to buy the incorrect one for Ultra Moon.
www.amazon.com/Action-Replay-Powersaves-Cheat-Device-Nintendo/dp/B00CQ9L1Z6/ref=asc_df_B00CQ9L1Z6/?tag=hyprod-20&linkCode=df0&hvadid=312167127977&hvpos=&hvnetw=g&hvrand=14183498447365880513&hvpone=&hvptwo=&hvqmt=&hvdev=m&hvdvcmdl=&hvlocint=&hvlocphy=9005292&hvtargid=pla-406164264633&psc=1
There you go!
TheNitroGeneral thanks!
Yo my slime love the vid bro keep it up gee
Thanks!
Regular shiny pokemon work for me but no legendary work for me, they say theres a problem with the pokemon when i transfer the legenday to pokemon shield, am i missing something? Please help.
Thx for the vid ,were you able to wonder trade the pokemon in ultra sun/moon and can i trade them in shield?
Yes to both of your questions.
TheNitroGeneral strange cause in my ultra sun game it’s telling me there is a problem with the Pokémon so idk
If I want to get all of the Pokedex is there a method to speed up the process? Or will I have to hatch all of them 5 by 5?
Nice video btw!
Unfortunately theres no way to speed it up :/
@@The_NitroGeneral i understood that... I've spent several hours hatching eggs.... lol
Hi! i have a question, i don’t have a physical copy of usum so i can’t hack in a zeraora or anything is there a way i can hack it onto my regular pokémon sun and moon and transfer it to usum?
Unfortunately since he wasn't released until usum, you cant :/
are the wonder cards legit after injecting? like, same coding as the serial code version of the mon?
When I do powersaves, it takes what seems like days to load. (Wasnt able to use) plz tell me what I did wrong.
Do I need an upgrade? I have the same device as urs
I'd recommend making sure you have the latest version of the app. If you do it may just be your internet connection
@@shockwave1458 its registered in US I believe
Question, there’s a 2018 version of this (circular input) that Etika and a bunch of other youtubers use, may I ask what’s the difference between this version and that?
Is this the pro version?
They basically do the same thing
Yeah I bought one myself they are the same
Yeah
Do all your pokemon (shiny-clones) go into sword and shield without the block on them?
Any pokemon I have made using this device have made it to sword and sheild fine. As long as the stats are legal (witch there isnt a legal check on it) you can use them online too. If they arent in sword and sheild they can still be moved to home just fine too
I got three quick questions: Does this still work with Pokémon Ultra Sun? Do you know if Action Replay Power Saver is any different from the device you’re using? And can you transfer these hatched egg legendary Pokémon to Home and then to Pokémon Sword/Shield?
Yes this still works with any 3ds game. Including every pokemon one. It is different than the AR but honestly I think its safer and easier to use. Any pokemon hatched including legendaries can be transferred into home and swsh. However if you want to use them online make sure all the parameters are good to pass the hack check
TheNitroGeneral How can I make sure they pass the hack check?
@@d.knight5015 make sure everything about them is legit. Dont mess with stats. Dont give them moves or abilities they cant get. Make sure they are in a pokeball that they can be caught in. That kinda stuff. As long as that's all legit you should be good to go
TheNitroGeneral Awesome thanks! Also, what device do you use?
@@d.knight5015 I just use powersaves on a dell laptop. I dont even have a 3ds AR tbh
Yo man got a quick question
Is powersaves working anymore cause I do everything to get onto the menu but it keeps saying “system operator failed error code (0)” I enabled it to bypass my firewall but kept on not working I go to check their site and it looks as if it’s took down plz help if this isn’t the case
Works fine for me but I use powersaves pro
Yea I just figured cause the website was down but now it’s back up it works perfectly thanks tho
I-Patrick 1212-I awesome! Enjoy it man!
is this only compatible with 3ds games? or do regular ds games like diamond/pearl work too?
No only 3ds games. There's a separate one just for ds games
@@The_NitroGeneral alright good to know. thanks!
@@popejae no problem!
thanks man i really wanted a meowstic in my game!
No problem! Fun fact. If you transfer a female meowstic into pokemon home it still shows the male sprite! It happened to me 3 different times while transferring pokemon into home!
@@The_NitroGeneral my codes are taking too long to load do you know why
@@The_NitroGeneral do you know how to fix it
With this method are all pokemon legal for online and gts use for pokemon shield and pokemon home?
As long as their stats arent modified then yes!
@@The_NitroGeneral I tried it the only thing I cant trade is legendarys? Why is that
Skyler Singelman im having the same issue
Thank you so much
Hey, I just bought this powersave that you're using, gonna use it in ultra sun to complete the whole nationaldex for pokemon home, and give me some shinies and legendaries I'm too bothered to hunt lol, any suggestions and tips? :)
The only thing I would say is just be careful when if you try and edit stats, abilities, and movesets. Those can all make a pokemon illegal if you screw it up. And then you can be banned if you have them in home. And once a pokemon is considered illegal, it's always illegal. Even if you change them back. Also you can get events using it from other countries and stuff too which is cool. They are under the wonder wondercard folder
I see! thanks for the quick answer! I'm not planning to mess with stats etc, I just want them ^^ also, I suppose I should be careful with shinylocked and event pokemon right?
@@Datafiles123 yeah probably. Which as of right now there isn't many.
@@The_NitroGeneral You mentioned wondercard? How does that work? Since there are some eventpokemon that's so hard to get, like shaymin and manaphy for instance, can I get them legit through there?
@@Datafiles123 yeah you should be able to. As long as the event was during usum. They every event from America, Japan, everywhere. They are under the wondercard slot. Once you click on one, the guy will be waiting for you in the poker pokecenter
How were you able to open the software? my mac continues to say "it cant open application"
I dont have a mac so I'm not totally sure. It has always worked fine for me. Make sure you downloaded the app from the power saves website. The may have a Faq link you can refer too on there if it still isnt working
It doesnt work in mac
If you go to CodeJunkies website and click onto the Powersaves tab on the top of the website, you should be able to find a Mac download link. Hope that helps.
1 question
Does this work with pkmn shield and sword
No. This is a 3ds power saves. It only works with 3ds games. No ds games. No switch games. You can however use this to make pokemon for swsh and transfer them to bank then to home and then to swsh
Does that website in the beginning pop up when you plug in the power save
Only after it senses a game i believe
When I get my hands on a powersave I’m gunna make a shiny magikarp with flamethrower
Lol well good luck with that. You wont be able to use it online or you will get banned. And once you give it flamethrower its basically useless because even if you get rid of the move, you will still be banned online. But you can show it to your friends. But that's it
@@The_NitroGeneral could you keep such pokemon and not use it? say for decoration purposes...
@@dr.hazeblaze9216 I mean yeah. As long as you dont use it or show it online. Like if your game is ever connected to the internet you have to be super extremely careful because Nintendo is cracking down hard on hacked mons in swsh
@@The_NitroGeneral What type of ban do you get? Can you just delete your save and start over?
@@PunishedGekota your account gets banned
Can you use some cheap laptop if so any recommendations
You have to be able to download the software so something like a chrome book wouldn't work. I'm not sure what to recommend for a cheap one
Do you know what to do when it says your license key has been suspended?
I'm not totally sure. Its probably a result of an error. I'd say restart the whole application, restart your computer, or delete the application and redownload it. If that dosent work I'd contact support on their website.
Thx for the vid, will the Pokémon be able to use on raids in Sword/Shield//can you change the type of pokeball it comes in?
As long As you don't change the stats or anything like that you can not only use them in raids but also online. Yes you can change the pokeball too. It's a different code though
Thanks for the fast reply, can you also make it shiny or just leave it as it is cuz you said making it a shiny impacts it’s Ivs
@@XxDeadlockemaking it shiny dosent modify the ivs. Only if you use the code that says it modifies them. But the regular shiny code wont. So yes you can make them shiny. I hope that made sense
Nope, can’t get them 2 be used in raids and online.. they still follow you tho
TheNitroGeneral I can’t use mine online.
Ive seen people use the 'wonder ward' code to receive pokemon on ORAS, if I used it to get a hoopa for example, do you think poke bank will think its legit? and then be able to get it into pokemon home
Yes. As long as you dont max stats then you can bring it into home. You can even make it shiny
@@The_NitroGeneral I wouldn't make it shiny or mess with the IV's. Really useful video , appreciate the reply too! will purchase a power save now. Best wishes!
@@MrAndyb1312 you too! I make alot of different pokemon content so if you liked the video you should subscribe!
TheNitroGeneral subbed 😊
Is there not a way to get Pokémon #803, #804 #805, and #806 into the game using PowerSaves? Those are the last 4 that I need in my Home National Dex to unlock Original Color Magearna.
There is I believe. The last one is zeraora. However if you cant figure it out you can always just do the code for magerna and then change its form using the alternate form code to get the original color version. You can even get the shiny version of the original color version that is ultra ball colored
How do I transfer a Legendary Pokemon that hatched from an egg to Sword and Shield without worry of being banned?
I wouldn't worry about that. As long as you dont modify its stats or anything you shouldnt get banned. And if you are that scared dont use it online. If you dont use it online you csnt get banned
Can I use platinum or white on these?
No. If you want to you will have to buy the regular ds powersaves or an action replay. This only works with 3ds games
I assume these aren't tradeable. I was going to buy one if you could trade them to complete my national dex in Home but these are technically cheated in therefore they cannot be traded, correct?
They can be traded as long as you dont make them illegal. Technically you arent hacking them in so they arent hacked unless you give them stats abilities or moves they cant normally get
TheNitroGeneral Damn, Didn't expect a reply that quick. Thanks! I will definitely be buying one then.
@@TheCursedDay no problem! I like helping people put with any of there questions!
I hopr your channel grows :)
Thanks!
How long does the powersave hardware last
Well I've had it for like 5 or 6 years now and I've never had any issues with it
Hi, I´ve never had problems with my powersaves pro doing regulars pkm, but I did some legendaries for Sw/Sh and the game doesn´t let me use them online. I already passed them to pkm Bank and Home, I checked the evs on internet and everything looks good to me.
Alot of legendaries are currently unavailable to use in ranked battles. I'm not sure about casual though. You may have done something incorrectly too. Maybe it's in a pokeball it cant usually be in or something
Hello, I left a comment asking if anyone had a powersaves login I could use I would really appreciate the help if you could, I have everything but the login pls & ty
I have the same problem .. it says “ Something is wrong with this Pokémon” so I should change it from being in a poke ball?
@@felixjimenez6392 No but u must create the pokemon with a DIFFERENT poke ball^^ for example legendarys from events are always in the red celebration ball or whatever its called in the english pokemon game. So for the game to be fooled to think that the legendary pokemon u are using being legit...u must make sure its in that type of ball^^
Where do you even start for beginning. What website do you go to to get the cheats and download it
It comes pre loaded with them when you get the device. It's not like an action replay. You can't download more codes or anything
There’s a problem with my Pokémon every time I try to trade them ?
Did you modify them in any way besides making them shiny?
I did this with xerneas in Home and it wouldn’t trade :/ does it just not work with legendary pokemon
Xerneas is only obtainable shiny from an event pre pokemon home. So in order to use a shiny one in home or sword and shield that wasn't obtained from a max raid battle, you would need to go to the wondercard code and find the one for Xerneas and get it that way. The smallest things can cause a pokemon to be found "illegal" that includes OT, place obtained, and even the pokeball it's in
Actually, I can't remember if you can get it through the ultra wormhole I'm USUM. If you can then as long as the Xerneas said it was originally caught in the ultra wormhole then it can be shiny as well
Can I use this to get shiny ash greninja
I use it too but too bad it does not have Shiny tapu Lele and the other two.
Yo, have you tried to use this to get sword and shield Pokémon? I doubt it would work XD
It works to transfer pokemon to sword and sheild but this thing only works with 3ds games so you cnat use ds or switch games on it maybe eventually though!
TheNitroGeneral no, you know how you exchange master balls for a specific Pokémon? What if you could get sword and shield Pokémon like that, u know what I mean? XD
Like, so you could get sword and shield Pokémon on ultra sun and moon?
@@bertenheimer yeah that would be cool! Unfortunately until they make one comparable with the switch you cany
TheNitroGeneral I don’t think you understand, but nvm XD
Noticed that you cant get any specific poke in X and Y with powersave thing.
Actually you can. It's just a different code
Yes you can I got a shiny greninja using powersaves
Question how do i modfy a pre existing mon in my box?
Put it in box one slot one then any cide you select will apply to that mon
@@The_NitroGeneral ok thanks bro
The website isn't working for me anymore
I really want to buy one of these but I had some questions: first of all, is it safe buying it from this website www.codejunkies.com/Products/PowerSaves-Pro__EF001113V.aspx
Second of all, since the powersaves enable you to use multiple save files, is it possible to transfer some pokemon from one save file with pokemon bank and then transferring the rest of the pokemon from the second save file also using Pokemon Bank, or have I misunderstood something?
I'd recommend buying it from Amazon. That website has always been kind of sketchy to me. Also no. They arent save files. They are backups. So if you make a bad code, you can reset it. I'm not sure how that interferes with pokebank but you could always try it
@@The_NitroGeneral alright, thanks a lot!
@@vitorjordao3472 no problem! Also if you are gonna buy from Amazon I'd suggest buying the premium one instead of the regular. You can always buy a premium upgrade from the code junkies website but like I said, it's kind of sketchy. If you have any other questions, let me know!
Is there something similar for Gameboy cartridges?
Unfortunately not to my knowledge. I think there is a gameboy powersaves but I don't know for sure
Yes! It’s called GameBoy Advanced SP Game Shark. You can find it on Amazon
How do you know what Pokémon you are getting?
It's in the codes that you put it. In the video I talk about it
for me its saying that no hardware found what's my problem?
You're cord or box is not working. I'd try using another cord
@@The_NitroGeneral I got it to work lol after a month u answered better late than never
@@HuskyWusky27 sorry for some reason I only get notified for some comments. I'm glad you got it working though!
Lest say I transfer these Pokémon’s will I get banned by transferring them?
As long as they are legit pokemon (ie: not editing their stats, moves, ablilites) then no. But once they are edited, they are always considered illegal. So if you give a magikarp flamethrower and then get rid of the move, it's still considered illegal
ok so if I only make a Pokémon without modifying iv, level, ev, etc it would be considered legal?
@@TostrBath yes!
@@TostrBath you should even be able to make it shiny too.
TheNitroGeneral ok man thank you. One more question let’s say I put give myself 999 rare candies in the 3ds game and use it on the Pokémon would it could as a modded Pokémon?
i powersaved a hoopa into my game and i didn’t mess with anything at all and i tried to take it into battle spot but i won’t let me :(
Is that online? All online for ds and 3ds pokemon games has been shut down so you can't play online but you can local. If it's not online it's probably because alot of places like the battle tree and stuff make it so you can't use mythicals an some legends
Also it depends on how you put it in the game. If you used the wondercard one it should be fine. If you do it any other way the game will consider it hacked. Because it's not in a cherish ball, or the OT is you, or the first obtainment location isn't the same as the event. Putting legends or mythicals into the game is hard because alot of things you don't even realize will make the game recognize the pokemon as hacked. And once it's considered hacked, it's always that way. Even if you change those things. I hope this made sense
@@The_NitroGeneral yea it’s online i just connect to the internet and use the battle spot feature in the festival plaza to go against people. but like i said the hoopa i powersaved in did not have any out of the ordinary moves and everything else looked fine
There's alot of other things that you don't realize that will make the game see it as hacked like I said in the other comment. If you put it in the game using the method I did in this video, the game will Hoopa as hacked because Hoopa can only be obtained through the event. To get one you can use online you have to go to the wondercard option and click on the Hoopa event there. Then it's no different then you getting the event card years ago
yea that makes sense. i’ve always thought of it as simply hacking the event in the game while the pokémon was actually real but i guess not. and yes i did get hoopa from the legacy ORAS wondercard section
Everything works except I can't get nr. 805 which is Stakataka?
You can unless you are using sun or moon as he was not in those games. I have gotten in usum using this code
Yeah you need to do the medicine pocket egg event thing. For some reason the last 5 Pokémon in the pokedex can only be obtained by doing that.
Dragon Knight I found out! Thanks for the help though ;)
I dont understand the concept of using your backup after doing the cheat code can you explain why?
Basically the backups act as a save. So if you accidentally do the wrong cheat or realize you don't want the cheat you just did, you can restore the backup and it will be like nothing happened. Also there are instances where doing codes will corrupt your save data of your game making it so you can never play the game again. However if you restore a backup, it will get rid of the corrupt data
So if I was to make a pokemon lvl 100 and give it hydro pump but when I got in the game I realized I clicked hydro Cannon instead, where that pokemon can't learn that move, I can restore the backup and it won't have it. Because once a Pokémon is given a stat or a move or ability it can't normally have, its considered hacked. And it will always be considered hacked no matter if you cheat to make it normal again. However, you can restore the backup and it won't be considered hacked anymore. I hope this all makes sense
@@The_NitroGeneral now i understand thank you bro im doing mad hacks 🤣 just for campaign enjoyment lol
@@sema512 haha yeah I got you. I did the same thing.
Can the action replay work for action replay power play
I think so
TheNitroGeneral How I put in everything but every time I use it. It just goes slow
@@kryswilson2743 I've never used it so I dont totally know but it may just be a bad internet connection
Is this the 2018 model on amazon and can you get 999 battle points
I'm not sure. Any model will work the same. Yes you can.
Does it say where to download the software
@@lukethewalrus it should come with directions. Otherwise you can.just download it from the code junkies website. Just look up powersaves application download
Last question really sorry i keep asking but can you get 999 oh any item
@@lukethewalrus you're fine! Feel free to ask any questions, I'm here to help! Yes you get get 999 of any items or medicines. Like rare candies or mega stones
Does pokemon omega ruby have this option?
Yes. Well I think so. If not then they have options that are very similar to that
can i make a shiny white or black kyurem with this in sun?
You can make a shiny kyurem and a shiny reshiram/zekrom and Fuze them yes. You can't have both white and black kyurem in a single save file though. There is a way to get both but it's complicated and could get you banned
@@The_NitroGeneral thanks for your reply how do i fuze them?
@@The_NitroGeneral nvm i searched up a video thanks for your help
You need the DNA splicers. If I'm remembering correctly, after you beat the game you go back to Ather Paridise and you can get them from a guy there as well as a ton of other items for legendary pokemon
No problem. If you have any other questions feel free to ask
Is there a way to get this to work on a DS Pokémon game?
Nope. This is a 3ds powersaves. There is a ds version I think you cab get. Or look into getting an action replay
@@The_NitroGeneral I tried looking but they're so damn expensive lol. Thanks for the help though
@@YerboiKeeevin no problem!
@@YerboiKeeevinthey are really expensive nowadays. I would check ebay. That's where I got my action replay. It was used but worked fine. And it wasn't that expensive
Does powersaves still work on March 25, 2021?
@@adavis1129 Alr u got discord?
It will never stop working. It's not a website that can just be taken down. You will still be able to do this year's later
@@adavis1129 does it work on ultra sun and ultra moon? And if u do it will you get banned?
And If u got discord can you add me so I can ask u sum?
You can't even go online on 3DS games anymore. They shut it down. And they have really upped their game on banning people with hacked mons in swsh
@@adavis1129 I know. I literally said that a 100 times on other comments. But you shouldn't do that. It's very unethical to modify them with the powersaves and then use them online. I only do it for the collection aspect. But I never use them online. You shouldn't do that. Make them for a collection fine but I'm very big on not using them online.
Question, is there a way you can hatch the pokemon but at a lower level? I just dont wanna use lvl 100...yet haha.
I have another tutorial video where I explain that! Check out my tutorial Playlist to find it!
I didn’t modify anything except it’s shiny
How do you generate new Pokémon using the Powersave? You showed how to get Pokémon that you have shiny but if you want Pokémon that you don't already have it doesn't look like you can.
Yes you can. You just use the same code I showed. You dont need to already have them
Is there a way to make em hatch lvl 1 instead of 100??
The egg wondercard one will hatch any pokemon at lvl 1. Just follow the directions on the code. I can make a tutorial vid if you want. The way that I talked about in this video will hatch lvl 100s every time
@@The_NitroGeneral If it's in the egg wonder code than I'll try to find it thanks, if you want to make a video then go ahead lol, title it someone good for views
@@dickdrip lol maybe I will. Dont have the time right now
@@The_NitroGeneral yeah, I might need a video on this
@@dickdrip alright I will tomorrow night. New video going up tonight!
I lost the key years ago rip
You can buy another one through the code junkies website! It's cheaper then buying the whole thing. It is however in pounds and I'm not sure the conversion rate. I also dont know how safe that website is to buy from lol. But just an idea
TheNitroGeneral I just logged into their website and got it back for free
How do I change their region
So I believe there is a way. I'm not totally sure what the code is though since I havent used my powersaves in a while. I'm sure you can find it if you look
Do you still do this?
I haven't in a few months but yeah from time with time
Or you can just use pksm
Except not everyone can use it. It's way more complicated then this.
Does this work for ds
No. Just 3ds.
Does this still work?
Yee
I think the 992 error got fix
Yeah finally!!
can you please trade me a shiny sylveon or a shiny beldum? :)
I would love to help and I wish I could. But unfortunately I just don't have the time to help you or anyone here. If I help one person, I have to help everyone and you aren't the first. And when I made this video, it was intended to be a tutorial. Not an invitation to help everyone. So I do apologize but I can't trade you.
@@The_NitroGeneral i completely understand, but anyway i can get a beldum, ill paypal u a dollar lol
@@pachirsiis if I had time I would but I just don't. I'm sorry. They are easy to get in swsh and in usum
@@The_NitroGeneral alright thanks for replying tho, but it would be nice if uc an place one in the gts of oras
@@pachirsiis not to bum you out but they shut down the GTS a little while ago. Right around when home came out. Sorry :/
I can't find solgaleo and lunala
I have moon
@@crzxn885 if you are using this strategy with powersaves lunala is # 792 and solgaleo is #791. That should only be one code. If you dont have powersaves you catch lunala in the story and you cant get solgaleo without trading or having sun
@@The_NitroGeneral I might need to do that asap because i transfer my legit lunala to home and I fuck up people been telling to use wondercards to take them out since i don't have Ultra moon or sun only the normal ones
@@crzxn885 yeah. But keep in mind if you do use the wondercard code it views the pokemon as "special" so you csnt trade it online or use it in certain battles. If you do the egg wondercard code or the method I used in this video you will be able to use them anywhere
Is anyone else having issues trading/ battle raids with the pokemon from the powersave ?
I haven’t been able to successfully trade any of my PowerSaves Pokémon in GTS. I haven’t tried local trades or raid battles yet though. I think they implemented some sort of hacked Pokémon detection for online functions. I don’t know this for sure, that’s just my guess.
Any 1 here able to lend me their login for powersaves, just got back into it with my old powersaves & cannot get passed the login on my computer help pls much appreciated