how car rental companies try to take extra money from you
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- čas přidán 13. 09. 2024
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Disclaimer: I am not a financial advisor. Although I am a lawyer by profession, I am not your lawyer and no attorney-client relationship is established with you in any way. This video, and the ideas presented in it, are for entertainment purposes only and should not be construed as financial or legal advice.
"But watch this"
**Pulls out an AK-47**
I hate bots
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y’all need a new joke. it’s under each of these videos. lame
make sure that you pay with the same card for the rental and that temporary charge they put on your card. I used two different cards (a credit card for the rental and another card for the holding charge) and my claim was denied. you have to use the same credit card for all charges associated with renting the car.
what credit card? any type? or a certain brand?
Thanks!!❤
It doesn't matter, they will find a way not to pay. I had a straightforward claim. I was not at fault (some one hit my car while it was in a parking lot).I used the card for the rental, I had everything they asked for. But they (visa) Never paid. Every time I followed up, they will ask for same document over and over. I even attached previous emails where I provided the same thing. No use. Always " waiting for document" status. Until you finally give up.
As for the question of the brand, it's not the issuing bank. It's the chain you have to deal with (Such as Master or visa). I have had positive experience with Amex. But they usually have a fee or have less cash back. So one way or another, you are paying for it 😂😂😂
thanks
Also know that it is different outside of the US. My card covers rentals as long as they are the only insurance but in some countries they add additional insurance (kind of like no-fault) to the agreement by law and the credit card companies will not honor it. Make sure you call your card benefits line and speak with someone that knows. Have them identify the disqualifying conditions prior to traveling abroad.
Worked for a large car rental company- this is actually terrible advice. First you can negotiate the insurance rate as well as the car rental rate with the office when you pick up the car. If you buy the insurance you are not liable for anything. Not a dollar. If the car door gets bumped by another car door or shopping cart (for example) in a parking lot you will need to immediately pay the rental company your full deductible amount (remember that cc they asked for when you picked up the rental) and then go through either your insurance or (cc rental coverage which is an expensive disaster of an option- but that’s a whole other post) and it could possibly cause an insurance hike for future premiums and/or responsibility for tows etc. If you take the rental insurance offered, if they notice damage or you’re in an accident (fault or not) you literally walk away, no stress and no money. I like most of her advice but this will hurt you more than help you.
Agree. When renting storage units cars etc sign up for insurance. Safest bet.
Yes I thought it would be easier to walk away from any damages or accidents than have to battle with insurance companies. Insurance companies do not want to pay.
Haven’t seen a car rental place negotiate ever, lol 😂 seen them over rent cars and have people waiting for hours tho 😊
@@lrac_1 sounds like an airport location. Don’t go to an airport location. They don’t have a need to negotiate because if they don’t rent a car to you they will to the next guy. People are willing to pay whatever just to get on with their travel.
@@jennap2983 he def was at ATL around thanksgiving. I normally avoid them because of the fee’s but when your flying it what choices do you really have. But after 2-3 hours i was upgrade to a Camero SS lol with 4 people and bags 😭😭😭😂
I did this but it’s a huge pain. I had damaged on a rental for $7,500. Had to fill out about 10 million forms an call a billion people, all of whom acted like this wasn’t a thing for rental insurance on credit cards.
It works, but 100% make sure you have a reputable, strong company and use a good credit card. Even then, it’s a pain.
YES! This happened to me such a pain.
I live in Texas and windshield cracks happen quite often here. Not a big deal, but of course damage occurred while in my possession so therefore I am responsible. I should’ve just taken it to have its windshield replace. It would’ve been much easier and from then on, I just pay for the extra insurance For the peace of mind of not having to deal with all the paperwork and harassing calls from the claims department of the rental company.
Absolute, i was in a wreck in in Miami in a rental and it was a nightmare. The hoops they make you jump through to still have it denied. I had to still pay for the damage. The extra 11 dollars a day is worth it if uts just a few days. But any longer than a week in a rental is crazy amount to dish out on added insurance.
Many states require that vehicle insurance go with the driver and not be locked to just the vehicle you own. That means as long is you have a driver's license and are insured you don't need the insurance from the rental company.
Erika, are you hearing all this⁉️⁉️ Any companies you know of, who won't do this to people?
I had an accident once with hertz, paid with Amex, filed claim and in less than a week Amex paid hertz 5K 😂😅
I worked for Enterprise for a few years after college…just buy the coverage and save yourself a headache and a lot of money. Once you sign the contract you’re claiming liability for ANY damages to the vehicle even if the damage was not your fault. Also, the credit card “insurance” (depending on the card) will only cover up to certain vehicle sizes. And if you don’t have the coverage via the credit card company and the vehicle gets damaged, you’d be responsible for paying your personal insurance’s deductible to the rental company since most act as their own body shop and repair their vehicles in-house. When you buy the coverage and the vehicle gets damaged the branch manager actually loses money due to having to amortize the costs of repairs out of the branch’s monthly profit.
Just buy the coverage.
My friend thought the same, and unfortunately he got his rental car totaled. And the credit card car insurance did not pay for it because the rental was over a certain time period (like 30 days or something). He ended up responsible for paying back the cost of the car.
Yes, I am paranoid about this. Called the cc company if they still cover, what the exclusions are etc and only relied on it, because the insurance would have costed more than the car rental.
Question! Cause I’m trying to learn all this crap now and get financially educated, would he still have to pay if the accident wasn’t his fault?
Unfortunately a persons still has to abide by the terms of their coverage lol psa to all functional adults
And also he should be making sure all the time he had the war it was being covered. Even people with full coverage actual insurance that covers the rental only covers it for two weeks.
i could be wrong but after 30 days that doesnt sound like a rental anymore. it sounds like a lease.
Credit cards might cover collision Erika. Not always liability. However collision is the most important. If u damage it u also pay for time the vehicle is being fixed😮
Yes but your insurance does not include loss of use for the rental company
Just don't pay it. They'll let it go.
FACTS!!!!
Most of the rental insurance included in credit card programs is for property damage only - NOT COLLISIONS!
ALWAYS ALWAYS ALWAYS buy the extra insurance for car rentals!!!!! It is A PAIN IN THE ASS to deal with insurance companies if you get into a rental accident, it’s a way better deal to just hand the car company the keys back to their totaled car and say “not responsible, here ya go! 😊” and walk out the door if you have the total insurance.
Yep. I totaled a rental car with the rental company’s insurance. Not my problem 😂
Even a dented fender, door, trunk lid etc, makes the rental car non rentable.
and credit cards dont cover liability insurance.
Very smart move
75$ vs payment for the average deductible is 500$ to 1000$ plus handling the claim on your own.
My friend rented a car and was in an accident. The car was in the shop for almost 6 weeks. The rental car company charged him like $80 a day for 6 weeks for "loss of revenue" plus a one time "devaluation charge" His insurance did not cover it nor did is credit card. Cost him $1000's
Buy the insurance. Credit cards don't cover everything and are a pain to claim. This also the same with some of the big insurance companies. Don't get rental insurance on credit cards or on personal car insurance. Just pay the rental company.
Read the details. It is probably a supplemental policy. I used to do that until one time I read the details. They cc company was named in a class action for false advertising and dumped that option from their card after losing.
I used to work for a major rental car company as well and I still always get their damage waiver when I rent. Whether your using a CC, third party insurance, or personal insurance just make sure you know what the actual claim process is.
When I was working there, I had people come back with cracked windshields and dents (caused by others/nature) and didn't realize they had a pay a $500 deductible (or more for some). A lot of people didn't budget for that kind or money for their trip.
Check the fine print on the credit card coverage, there may be a limit. Plus it is a pain in butt to get them to reimburse the rental car company on even small claims. If you own your own car and have insurance on it, most likely it will cover you and your rental. Check your policy. If covered, don't pay the rental company for coverage you don't need.
If you have auto insurance because you own/lease your own car, usually that policy is sufficient but be sure to call your insurance company and ask them to confirm and or ask for a nonowned policy which is usually a very cheap rider that can be added to your policy and will cover usage of vehicles not owned by you.
Usually, your Liability insurance will follow you, the driver, but comprehensive & collision to cover the vehicle itself is specific to the cars listed.
I believe that can lead to fraudulent claims by the insurance company’s
Depends on the insurance but if you have comp and collision on your car, that too will follow to the rental vehicle.@@tomm8025
Your auto policy may cover rentals, so check before your trip.
You sure you're not confusing the liability portion? Which follows you the driver. Comprehensive & Collision are usually vehicle specific!
@@tomm8025 not true, comp and collision follow with car rental.
@@nicholeknight1893 - Untrue! For instance, I have full coverage on one vehicle but not on another. ONLY the vehicle with Comprehensive and Collision is covered for physical damage to that vehicle. If I wreck the other vehicle, the liability still pays for damage and injuries to others, but I would receive nothing for my vehicle. The C&C from my other vehicle ONLY covers THAT vehicle. This is why rental companies try to sell the coverage and why many credit cards offer only vehicle damage coverage (but not liability, which does follow you).
Yes, but you still have to make a claim to be compensated by your credit card company.
If almost anything goes wrong when you get the company insurance, you walk away and it's completely out of your life.
I think purchasing the coverage from the rental car company is worth the cost. It seems there are many possible loopholes with rental coverage offered by credit cards.
Yes, your credit card and/or your car insurance will cover the rental. However, you have to pay to get the car repaired up front. Then your coverage will reimburse you after, less the deductible. The time the car is out of service you will be charged the daily rental rate. That will not be reimbursed.
At Enterprise, you have to prove there is collision coverage on your personal policy. if you have no insurance or collision, they make you add it.
some states like MN, your car insurance covers rental car as well.
You sure you're not confusing the liability portion? Which follows you the driver. Comprehensive & Collision are usually vehicle specific!
The fine print on that is it only covers non luxury cars and state mandated liability isn’t included in California and Texas
Also never rent from Budget it’s all franchisees
Your own car insurance policy follows you for liability.....covering damage to the vehicle is vehicle specific...and that is what the credit card insurance covers. Just make sure you credit card includes the benefit because she does not mention that many do not!
As a visitor in Cali in 2017 the insurance and extra charges was going to double the price of the rental. My friend essentially rented the car using her insurance and I paid her the flat cash. I could imagine costs now😅😮
Failing to point out that NOT ALL credit cards offer this benefit. Make sure yours does, then yes, decline the coverage!
@@BobPaganPaganBob - Many people don't and credit card benefits can change.....my comment stands as written.
@@BobPaganPaganBob she’s implying that every credit card has this benefit and that the benefit fully covers the entirety of your liability exposure. It’s irresponsible advertising.
Yes this does work, but pray you don't get into an accident still, because it will be a nightmare dealing with your credit card company's insurance. And the deductible will be higher than that 75$.
You’re awesome! I just called my bank and they confirmed that I do have rental insurance! I have rented several times and purchased the insurance from Enterprise but thanks to you I learned about this information that the bank agents won’t tell their customers. You’re the best Erica
Worked at Avis many years ago, always get the insurance so that even you get a dent in the door, and the car is driveable, they won't rent it and they will charge you loss of revenue for the car. It's better to turn in the keys, they document the dent or damage, and you have the insurance, you just sign and leave. And loss of revenue is calculated at the rack rate per day. Including wait time on the lot to schedule the repair, moving the car to the collision shop, waits there and then gets picked up and returned to the rental lot. Can take upwards of 14 days plus.
This does work. Rented a car with my credit card. Was behind 2 semi-trucks. A pebble flew and hit the windshield and cracked it. Would’ve paid $600+ to replace them according to rental company. I filed a claim with the credit card. No BS and no deductible either. They paid the company. As long as you have photos, your paid rental receipt with the specific card, and the estimated cost the rental company provides, basically all your documents you would’ve needed when filing a claim with your insurance. It’s a done deal.
What’s your credit card? Assuming you live in the US.
Expedia offers inexpensive supplemental insurance and their underwriter resolves claims pretty quickly. Keep in mind you can also be held liable for “loss of use” while the damaged rental is being repaired. Some of the larger PC insurers offer specific car rental policies. Cheers!
Very true. I always book rental cars using credit that offers rental protection like AMEX Platinum. Also most insurance companies cross cover rentals as long as its under your name and you are driving it 👍 Thanks Erika!
I agree with this but only when it comes to liability insurance. Loss damage waiver is different. The Lost damage waiver keeps you off the hook for damages up to the value of the whole vehicle and is separate from your regular insurance rates. You're driving around in a 50,000 or more expensive rental vehicle not a junkyard clunker. You don't want replacement cost to be attached to your insurance if you're in a wreck.
Funny how she doesn't tell you, the credit card will cover the car but not loss of use and they can come after you for that.
any CC ?
@@Lanainvestor any CC that doesn't say it covers loss of use.
Not true. I used my CC insurance once, they covered everything in regard to the repairs, which included any valid loss of use. Additionally, just because a car rental company wants to tell you that you owe them for loss of use, doesn't mean they are actually entitled to it anymore than anyone else. I'd tell them to sue me if they believe they are entitled and that would be the end of it because they aren't going through the process and cost of a suit over such a small amount....but if you'll pay just because they say you owe them, they'll gladly take it.
@tomm8025 actually read the contract you sign, it says you accept to pay loss of use and your cc clearly says they will only pay damages. Why don't you try reading contracts. You go to court, you will lose, because you signed agreeing to it. And loss of use cam be thousands.
Loss of use is where the rental car company bills you per day, everyday the vehicle is in the shop for repairs you will be billed thousands!!!
Be lucky if you rented from a smaller location to where there aren’t much vehicles on the waiting list to be repaired
True and you should add that if you take some partial insurance with the rental company, then your credit card insurance does no longer apply...
Ok, understood. But does your credit card include liability? If you are a home owner, and your accident injures other passengers, you can be sued for everything you own. Except for the State of Florida. You cannot be sued for your home.
Got screwed in Puerto Rico because the rental company said that it was not covered through Visa. There are certain countries not covered, like Jamaica, but the Territory of PR is not one of them. Won't be tricked again.
It's not rental insurance that you need. It's the collision damage waiver that you need. That's what you need to make sure you have, whether from a credit card benefit or other source. Of course your own car insurance should cover any damage to the vehicle or other property if the accident is your fault. What it will not cover is the daily rental fee while the vehicle is being repaired which could be months. That's the expensive part. I work in the insurance industry but I have only worked in a specific line having nothing to do with this whatsoever. My income does not change by a penny for what you decide.
FACT OF LIFE: EVERY BUSINESS, REGARDLESS of the product or service will do and say ANYONE to AVOID being LIABLE for ANYTHING!
It's just liability insurance. Her advice is true. If you have a credit card with that perk for no charge than you're good. Damages by others with insurance is covered by the other party as long as you have their info. Also, take pics and note of damages to the car with the agent prior to leaving the lot. They will try to pin an existing damage to you. But if you don't have your own rental liability insurance, do take theirs. As long as its not expensive.
As a insurance professional take the insurance. Rental car agency's are horrible they tend to max out your credit cards in the event of an accident they will charge you for diminutive values and loss of use
The new scam is charging you for dirt on the car from dust. A company tried that on me in Las Vegas.
i like how every employee she interacts with is extremely jaded and done with life. adds to the realism
Take the damage waiver. If you don’t and have an accident then it becomes a nightmare trying to get everything settled. Even my auto insurance agent told me to take the rental damage waiver.
Your credit card may cover damage but one thing they won't cover is 'loss of use'.
Budget told me , my included rental insurance does not cover significant things.
Certain insurance companies you are insured to drive whatever vehicle you are allowed to drive so the owner allows you to drive the vehicle your insurance company will cover you so that means you do not have to take out rental insurance from the rental company you are already insured
Your own car insurance liability policy covers the liability and comprehension for the rental car in most states
If your personal car insurance only covers Liability, then your only coverage for the rental is also Liability
@@tavo7924 no that is incorrect. Your liability insurance covers damage to the rental car and in most states with no deductible. I own an autobody shop and a rental car company and this policy helps up alot...
@@coreyfranco7060 No thats completely inaccurate. Do a quick google search and all insurance companies say if you have a liability policy, then liability coverage is all you receive on your rental. Not comprehensive coverage (aka full coverage). But good luck with your info.
Great, just what we need another “who told you that” TikToker Who is giving out bad information. This whole video scheme is so cringe
Are you only here to say bad stuff about Erika? Seriously get a life
@@diveshagupta Nope, popped in on my feed, didn't look her out FYI. And sorry my opinion isn't like yours but at the end of the day she gave bad info and a super cringy acting performance, She can do much better then following like everyone else on tiktok with these lame cringy " oh i follow so and so that's how i know this useless information". Next time don't be so sensitive please, grow a pair.
@@_AKMOMO_this girl is the one that started the “where did you learn this” tiktoks 💀 this isn’t bad information. It’s true
@@charlesrosen1085 it's* sort of misrepresented
Yeah I got screwed last year. My car got broken into and damaged badly where I had to wait weeks for parts then when those parts came, they needed more parts.
The car rental company cornered me into thinking I had to pay a protection plan of $30 a day just in case any accidents/damages happened with the car rental not knowing that my insurance was covering it 100% for 30 days.
I lost $900 that entire month 🥲 and lost another couple of hundred having to pay the full price for a few days then was like "I can't keep paying for this shit! Why is those parts taking forever?!?!"
The worst part is, the auto body shop just had my car sitting on their lot when the entire time i could've drove it instead!!!!!!!, they made it seem like my car was disassembled the entire time
If you ever had to go through insurance claim with damage to a rental car- getting their insurance is worth it. My experience one time. Not everything is about saving money. I will pay to keep my sanity.
In some states they can file a claim for damages without your knowledge and there is no deductible. Check RI for instance, that is the law
Verify with your insurance. This is 100% solid advice. Also, YOUR car insurance covers you as well. In my state, the rental insurance doubles the cost of the rental so a vehicle rented for $250 ends up being $500.
I have heard using a credit card can be a nightmare getting the rental car company taken care of. I would much rather just pay the insurance to the rental car company and just having the peace of mind not worrying about anything. It usually is not outrageous.
My auto insurance also covers rental cars in the US if the rental is 30 days or less and it’s not a specialty vehicle.
depends on credit card, most of card will cover Secondary Collision Damage Waiver Coverage which means you will need to file with your own insurnace company first. good tip though.
Yes it’s true, but your credit card insurance coverage will most likely not include loss of use for the rental company. So if it takes 30 days to repair the car then you might be responsible for 30 days loss of use to the rental company. So the lesson is to make sure that your credit card insurance covers loss of use also.
When we were on vacation and had a rental car accident without getting the rental car insurance, we had to pay out the damages from our personal checking account and put in for reimbursement from our insurance company. It took almost a month to get our reimbursement. So you better have the money in your checking account and have the ability to payout immediately. CHECK OUT for yourself exactly what the terms are for both your insurance and your credit card information/insurance. Thank goodness we only had a fender bender, but that > $1500.00 out of pocket really hurt at the time.
Just make sure your CC has primary rental insurance and not secondary.
I always double check with my credit card company to ensure rental cars are covered
Yes, me to, as not all credit cards offer this benefit...and benefits can change. I recently rented a car and checked to find the credit card I used ALL the time years ago no longer offered the benefit. Glad I checked! Used a different card which did include it!
Just pay the $75. If you opt out and you get any damage on the car, you will generally have to pay it up front in full, then claim from your credit cards. And on a lot of credit cards, it's only a small optional extra to persuade you to take their credit card it may not even cover the vehicle you are driving alot have tight restrictions on them.
She’s taking in third person and I think I’m enlightened and educated all at the same time. 👏👏👏👏👏
That doesn't work, coverage is actually only approved for international car rental accidents. One can actually use personal car insurance if the policy covers rentals but one also needs to bring printed copy of contract when picking up the car or the actual car rental company can decline service.
what doesn't work? American Express covers precisely what she is saying, I know this because I used their service.
@@msf8297 I have had American Express, called them and said it is only for international traveling, you need to read the tiny letters in the contract.
Credit card rental insurance often acts as a secondary to your personal insurance. It depends on the CC but don't be surprised if you got to use your main insurance bc the CC rental insurance is a secondary coverage
This is not necessarily true. Many credit cards companies do not offer the insurance. You would need to check with your credit card company. I have one card I use for everyday purchases and another for travel due to the insurance coverage provided. However, your car insurance should cover rentals.
If you have full coverage you are usually covered for any car you are driving.
I once had accident with my rental car (someone broke car in san fransiso. I called my credit card company and they said they can only pay for additional charges if needed after primaty pays out, which is nobw most of the time. And they don't give money JLT !
I would say to do the research. Your personal insurance is almost always the primary, followed by the credit card’s. If you are going somewhere like San Francisco (where your vehicle is highly likely to get vandalized) I would def go with the rental company’s insurance.
You can even just add the VIN on your own personal car insurance for week and cancel if you are really worried about it.
“I actually have rental insurance included as a benefit from my credit card”
“We don’t do that here, sorry”
*awkward silence*
I believe only the Chase Sapphire cards and Capital One Venture X have "primary" rental insurance.
You're fantastic, chickie! These are shortcut factoids that all people should learn. You're truly doing a community service here 😊❤
Also, your credit card will sometimes only over excess that your own insurance won’t pay.
I had an accident in a rental car. I paid and did everything with the Wells Fargo credit card and their claim was that the insurance provided by them was a secondary insurance to back up what my primary insurance didn’t pay for.
Denied
My vehicle insurance covers me, regardless of whose vehicle I'm driving, such as a rental car
Erica dialed this one in. The coverage from your card sucks if you even get a slight dent on the car. Somebody opened theor door hard next to my rental and getting my CC to cover it was an epic pain. They never actually paid it.
Oh no I worked at a rental car company and this is one thing you should definitely not not do always always always take the loss damage waiver that credit card doesn't cover the full amount.
I dont have time to deal with insurance company back and forth so i always purchase full insurance from rental company (not 3th party) if something happens i can walk away let the rental company deal with it. It might cost a lot but it gives you hassle free.
Sadly my cc doesn’t offer that feature unless I upgrade to their premium card for a $100 membership fee a year. So I usually get the insurance from the rental company. Easier more convenient… because even if I wreck the car I walk away. If I use the cc insurance to cover it. I still have a $500 deductible, and have to spend time filing a claim etc..l so there are advantages to the rental company insurance.
If you use the benefit of your credit card, be aware that in case of an accident, you need to run with all the claim paperwork and its a nightmare. In addition, the rental car may lock a lot of money from your credit car until the claim gets resolved, and that may take 2 monhs.
Don't trust your credit card to pay for accidents. Better to have rental coverage added to your insurance temporarily. I once had to claim 100 from visa (yes, these are 'benefits ' from the card chain such as visa and master and not the issuing bank). They asked me to provide same proof over and over formonths(the card was rented using their card, I otherwise had insurance etc). While they never paid it, the rental company black listed unless I paid for the damage, they will no longer rent me a car. So don't fall for a bs unless you have an attorney like Saul Goodman on speed dial. It's not what it sounds like. 😂
Most insurance policies extend to rental cars under a certain timeframe
Whoah! It’s much more complicated. Rental car companies will charge you the full daily rate every day the car is under repair because they can’t rent it to another person. That’s usually NOT covered by your credit card unless you have a specific high-end benefit like some Visa Infinite cards. So, be very careful. Otherwise, you can still be on the hook to pay $1,000+/week for “Loss of Use” while under repair, which could be multiple weeks of time.
Always buy the insurance. Your private insurance and credit card insurance will not pay for lost rental revenue. The Rental company can come after you for lost revenue for the time It takes them to get another car after you total theirs. You will be on the hook for that, if you don’t buy their insurance.
When we asked to remove the insurance, the agent lied to us and said foreigners must purchase insurance. He could remove it when we wanted to get the police involved to document it for either a chargeback or getting him in trouble for fraud
It’s not worth it. Many rental cars companies will try and go through your primary insurance and the cc insurance will be secondary. Even if the cc company would be primary they could still file a claim with your primary to get a letter of denial. Either way if your primary insurance gets notified a claim will be filed whether you are at fault or not.
If you can get a corporate rate even better.
One thing this “ expert” does not mention is that many cards act as your secondary insurance, not primary
They don't give up that easily 😅 some cheap rental car companies charge a fee to use other insurance than theirs ..
Know what she should’ve said was you do realize if we takeoff your insurance you go to jail, right
The storage rental place where I have a storage unit just got bought by another company last year and they just sent us a notice informing all renters that they had calculated the insurance incorrectly and demanded I pay them retroactively an extra $125 per month going back to October 15 2022. The total rental before they bought the place was $75 a month. When they took over it went up to $150 a month. When I asked about it they said they were supposed to charge $130 per month on top of that for insurance but instead only charged $5. They are also charging a late fee for not paying the insurance and since every renter is now in arrears they have locked everyone out of their unit with a lock out lock and rescinded access to the facility so my password no longer works. Then they imposed a late fee of $5 for the first day and $1 for each additional day each month's insurance fee was not paid so that's over $5000 they say I owe. So I asked what the insurance covered because I don't have $5000 worth of stuff in my locker and they said it is state mandated storage insurance to pay for any damage to the building or property in case of natural disaster or arson or anything else but it didn't' cover my belongings and that they don't offer insurance for that. Then I remembvered when Walmart made all their employees pay for life insurance with Walmart as the beneficiary and the courts found against Walmart saying they couldn't do that So I contacted an attorney and he got a court order to take all the locks off and to grant everyone access. It was also a lie that it was state mandated. In fact, according to my attorney, the insurance company the storage facility lists for the police is not licensed to sell insurance in my state and can't find it in the national registry of insurance companies.
Then my lawyer told me that half of the insurance charges that rental company's claim to be selling you isn't real. The way some work is they charge you the fee. Then they pool all those fees and when a customer gets in an accident, that money goes to pay for damage to the vehicle. The customer gets nothing out of it so if you are injured you have to rely on your health insurance coverage. If you hit another driver the rental company's insurance pays that but that insurance company then turns around and sues you to recoup the cost. and if you don't have your own separate policy you will have to pay out of pocket. Make sure you read the fine print and know the law where you are renting.
I rented a car a week ago. The company made us buy the insurance. I told them we had insurance through State Farm which covered me. The rental place wanted a copy of my insurance plan which of course I did not have since I was 2000 miles away. And because we were pressed for time, we couldn't wait for them to fax anything over.
Yup they just steamrolled you and your money
Well that's your fault. You needing to bring you insurance plan will have been in their company policy to protect their cars.
@@blahblah8471 Damn those rental companies for wanting to protect their assets. LOL
Unfortunately if you cant prove you have insurance I wouldn’t rent you a car either
Be aware that credit cards typically work as secondary coverage for anything your personal insurance doesn’t cover. This doesn’t not include the deductible. It’s typically primary if you have no car insurance
I went to Puerto Rico and used my Chase card to pay for the rental from Ace. I told them i wanted to decline the insurance, my card offers rental insurance, they said no. I had no choice unless i had my personal renter's insurance. Is Puerto Rico different?
I am from PR and have been living here all my life, and to answer your question, I can confirm that many things here are different (…in a bad way). Things shouldn’t be different here, but they are.
Those car rental companies here make up their own policies and their own rules, and customer service is terrible everywhere in PR.
Big Companies like Costco, Walmart, AT&T, just to name a few, have different policies for everything and even their websites are different.
I lived for a year in Washington state (in 2022) and everyone (well, …almost everyone) was nice and friendly.
I have visited many different states in the US and have rented cars dozens of times from almost every rental company, and have always declined every insurance they offer me without any problem. Some of the employees are very insistent while others just accept the fact that you have the right to decline their insurance and don’t give you a hard time.
In PR everyone (…again, almost everyone) is rude and nasty.
Maybe you didn’t notice this because you were here on vacation or just visiting, and people here tend to be nicer and more polite with tourists than they are with the locals.
Anyway, that’s just my opinion based on my experience living here for 59 years now.
It's not different, Erika is wrong. I work for a car rental agency. Credit card companies DO
offer coverage, but it's a reimbursement coverage. Meaning either you pay for all damages upfront and then get reimbursed by the credit card company, or the rental agency goes through your insurance to pay for the damages and your credit card reimburses your insurance. So, you'll still have a claim filed against your insurance.
Here's my advice as someone who works for a rental agency but doesn't get paid more to offer protections. If you're renting for 2 weeks or less, take the damage waiver. The cost of the protection will be less than the vast majority of peoples' insurance deductibles. If you're renting for 2+ weeks, ask how much the protection is per day, and then do the math to see whether your insurance deductible will be cheaper or if the protection is cheaper.
Keep in mind that damage waiver is truly, "it doesn't matter what happens. as long as you're not breaking the law when the car was damaged, you walk away. no bs"
I had a lady take the damage waiver, total a brand new (had 56 miles on it when she got it) Wagoneer the same day she rented it. She took our damage waiver. She came back in, and we switched out her cars and she went on her trip. Total cost to her was that $30 she spent on damage waiver.
Many credit card companies have stopped offering. rental car insurance unless you have a premium credit card . Unfortunately for peace of mind,I would purchase
the rental car insurance :(
I have learned that if your credit card covers insurance on a rental car, and you get into an accident, you may have to do all the leg work that a normal insurance company would do. Just an FYI.
Ive seen someone returning a vehicle in Los Angeles n as everyone was pulling in he bumped like 5 cars in an Expedition.
All the other 5 cars declined protection and had returned their cars so they were all held liable
He told everyone, its fine i have the insurance my deductible aint going up lol
It made a few of us chuckle n the 5 renters were livid but he got to walk away
More times than not, your regular auto insurance already covers your rental car.
In the State of Florida you can't be sold auto insurance for the same vehicle for the same period. Where is the class action lawsuits
We’ve had them try to get us to pay insurance multiple times despite telling them we already have it. 🙄 We also had a woman try to tell us the car we rented was far too small for my husband who is 6’5 because it was a compact car. Instead of agreeing immediately, he asked if he could go sick in the car before paying and they reluctantly said yes. Turns out, he had plenty of room and I’m sure she knew that. It’s just scam after scam.
Agree and I would never buy their insurance but my understanding is that the insurance they are selling is for use of that vehicle that they *could* have rented to a customer but because of the vehicles non-use they cant and rather they would bill you (the renter who wrecked the vehicle) as a result. Yes, the vehicle is covered, but until they replace the vehicle they can not charge rent for it.
I have an Amex platinum but always end up buying insurance because I’m to LAZY to go through Amex in case of an accident…