Best Practice on Soft Skills needed in IT : Real world tips

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  • čas přidán 5. 07. 2024
  • #itsupport #itspecialists #itprofessional #tech #ithelpdesk #informationtechnology
  • Jak na to + styl

Komentáře • 53

  • @user-wp3pc9ky4l
    @user-wp3pc9ky4l Před 2 měsíci +2

    Excellent video

  • @marcusfoo1479
    @marcusfoo1479 Před 3 měsíci +3

    Good video on the topic.

  • @chrnsa.rp_
    @chrnsa.rp_ Před 3 měsíci +1

    thx for the good explanation, sending warm huge from indonesia

    • @EastCharmer
      @EastCharmer  Před 2 měsíci

      You're very welcome! Cheers to Indonesia!

  • @bigbrainsITsolutions
    @bigbrainsITsolutions Před 2 měsíci +1

    Lovely video as usual. Thanks East Charmer.

  • @MuhammadRamshad-ind
    @MuhammadRamshad-ind Před 3 měsíci +2

    Fantastic insights and invaluable tips! Sending love from India! 🇮🇳 💖

    • @EastCharmer
      @EastCharmer  Před 3 měsíci +1

      So glad to hear that!! Thank you so much!

  • @thelitepredator
    @thelitepredator Před 3 měsíci +2

    Great video this is very t=rue have everything you are saying there.

    • @EastCharmer
      @EastCharmer  Před 3 měsíci

      Thank you! Yeah soft skills are just as important

  • @terrabyte-techy
    @terrabyte-techy Před 3 měsíci +1

    Thanks for sharing, it's really helpful.

    • @EastCharmer
      @EastCharmer  Před 2 měsíci

      You're very welcome! I'm glad its helpful!

  • @t3keen0ob
    @t3keen0ob Před 3 měsíci +1

    Great advice and tips, thanks for sharing!!!!

    • @EastCharmer
      @EastCharmer  Před 3 měsíci +1

      You are so welcome! Glad this was helpful!

  • @alainlinga9590
    @alainlinga9590 Před 3 měsíci +1

    Fantastic! Thanks my dear.

  • @espnmk
    @espnmk Před 3 měsíci +1

    East Charmer Thanks for Sharing, a lot to consider in a IT job.

    • @EastCharmer
      @EastCharmer  Před 3 měsíci

      You're welcome!! Yeah that's true. Attitude and personality matters too!

  • @tepitokura
    @tepitokura Před 3 měsíci +1

    Excellent advise and material.

  • @johnczech7074
    @johnczech7074 Před 3 měsíci +1

    Great video Charmer!! Thanks beautiful lady!

    • @EastCharmer
      @EastCharmer  Před 3 měsíci

      You are so welcome!!! Thank you for watching!

  • @franckoumbe5908
    @franckoumbe5908 Před 2 měsíci +1

    You are the best ❤, thanks for all these videos

  • @duafox1600
    @duafox1600 Před 3 měsíci +2

    great topic. I need to practice my verbal communication. Mostly my written communication I use AI to sound formal and professional. 😅

    • @EastCharmer
      @EastCharmer  Před 3 měsíci +1

      Yeah verbal communication is tough too. I always get nervous talking to higher ups. Ohhh yeah we have a lot of tools now to improve written skills, I reference AI too and spelling and grammar checkers are lifesavers as well

  • @Chazzuu
    @Chazzuu Před 3 měsíci +1

    Very helpful video, Thanks for this ate!

    • @EastCharmer
      @EastCharmer  Před 2 měsíci

      You're welcome 😊 Glad it was helpful!

  • @MrChalapaka
    @MrChalapaka Před 3 měsíci +1

    hi chamer your videos are awesome and clear content i really likes

    • @EastCharmer
      @EastCharmer  Před 3 měsíci

      Thank you so much! Appreciate it!

  • @JrYussif
    @JrYussif Před 3 měsíci +1

    You are the best

  • @tyrojames9937
    @tyrojames9937 Před 3 měsíci +1

    👍🏾

  • @charafddiunaguarroum8658
    @charafddiunaguarroum8658 Před 3 měsíci

    thanks for your advice,I have a question about what we are studying in the ccna is the same in the real ?

  • @manikanta5122
    @manikanta5122 Před 3 měsíci +1

    Good explanation

  • @HopelessAutistic
    @HopelessAutistic Před 2 měsíci +1

    A few other things...
    use relatable language without the specific jargon. Use understandable analogies.
    Also if you're in the States, make sure you know your US English very well, If you are using singular nouns as plural, your language skills is already poor to others. Also in the technical world, lots of words have too many compoundwords. What you write in "commandline" is probably not what the rest of us see as "command line". Make sure you pay attention to the red squigglies if you're in a Microsoft Exchange shop, and proofread before sending emails because as receiver and I see poor English, I'll go ballistic.
    Also, maybe learn other methods before IT came along. Check which department you work for, is it IT or is it Information Systems or Information Services or Information Systems & Technology. Those letters do have a meaning and some departments are more embedded with other business units. IT is basically the custodians to electronics and PCs. All they do is take an off the shellf Dell or HPE install Windows or Linux then not tweak the systems to the needs of the department or business unit. IS is completely the opposite from what I know.
    I suggest learn more than one skill. It only takes one Chapter 11 for that one vendor you focused on so much to certification or training or self-taught and that can ruin your carrer.
    The best techies are well rounded. Everyone is rigid, and so there isn't any well rounded people.
    Advice for someone who was this close going into IS and then never wanted to ever be part of an IT department

  • @garylove2836
    @garylove2836 Před 3 měsíci +1

    Nice tutorial East Charmer.this is good to know.im usually a soft spoken nice guy,but I notice nowadays people are blowing their top for any little thing.is like in the state of NYC where I’m from you can’t even look at someone with out them getting offended.have you ever came across difficult people working in IT?and if yes how you deal with it.

    • @EastCharmer
      @EastCharmer  Před 3 měsíci +1

      you're welcome!! Ah I see I'm the same way too and I'm really not that sociable. Oh no that sounds tough living in NY. Yeah I've worked with difficult people and even difficult managers too and I really try to be as calm as possible. There's also different kinds of difficult people like those who don't cooperate with you and just some that are rude or power tripping. I try to deal with them on my level at first like what I mentioned, be calm , stay as professional as possible and offer different options. If they still continue being difficult, that's when I get their managers involved liked sending them emails copying their managers

    • @garylove2836
      @garylove2836 Před 3 měsíci

      @@EastCharmer Wow! You mention you have to deal with difficult managers when they suppose to behave professional.i know in the comptia A+ objectives on the core 2 operational procedures talks about people that work in IT is suppose to work in a decent professional manner.not being rude one another they are actually breaking the rules.i guess people are tight with all that’s going on inflation,the 2 wars,and the way the u.s. government is running this country.but I once again would like to thank you for this informative videos.I wish you the best you seem like a nice,friendly girl that’s willing to help people.God Bless you my dear.❤️🌹🙂

  • @HowardARoark
    @HowardARoark Před 3 měsíci +1

    Lot of very good down to earth advice. IT is a very multi-skilled profession. This is a great channel for the aspiring IT pro. I wonder what is your view on the IT certification market and how people should approach IT certification?

    • @EastCharmer
      @EastCharmer  Před 3 měsíci +1

      I appreciate that! Yes and it's also more than just knowing the technical aspects. I think IT certifications are still valuable. I still see the certifications being required by employers for job postings and for me , if you don't have educational background and experience, it is helpful to get one. But I'd advice on getting the industry certifications because they're the ones that are widely recognized

    • @HowardARoark
      @HowardARoark Před 3 měsíci

      @@EastCharmer The IT certs are a great way to build up knowledge and prepare for a career in IT but nothing can beat on the job experience, that is the true test.

  • @Dodong1301
    @Dodong1301 Před 3 dny +1

    Ano pong mai susuggest niyo po para saming fresh graduate na lack of technical skills due to pandemic at online ojt dn po kami... Im ECE po pala na gustong maging network engineer at medyo nahihirapan po mag apply due to lack of technical skills .. Anong career po ang maisusuggest for entry level na no expi na gustong maging network engineer

    • @EastCharmer
      @EastCharmer  Před 3 dny +1

      Hello! Ang ma suggest ko talaga is to do homelab projects that will showcase your technical skills. Kung sa networking, build ka ng portfolio to showcase your skills like Design a network for a small business na project that includes mobility or BYOD (wireless devices) mga ganung projects. Sa entry level career naman mahirap kasi mag jump to Networking pag walang work experience so pwede ka mag entry level IT

  • @theredbaron057
    @theredbaron057 Před 3 měsíci +1

    I send this video to hour new helpdesk hires, good info here

  • @vigneshs281
    @vigneshs281 Před 3 měsíci

    Good explanation. Thanks a lot ❤. From India 🇮🇳

    • @EastCharmer
      @EastCharmer  Před 3 měsíci

      Most welcome! Glad it was helpful!

  • @nevram0101
    @nevram0101 Před 3 měsíci +1

    Hi mam

  • @sydwelglobal1439
    @sydwelglobal1439 Před 3 měsíci +1

    Kissing butt always work😂