Someone Broke Into our Zoo!
Vložit
- čas přidán 13. 06. 2024
- We are devastated... Our store, the building we put our life and soul into, was broken into overnight... We don't even know how to feel right now...
SNAKE DISCOVERY MERCH!
snakediscoverystore.com
SNAKE DISCOVERY PATREON
/ snakediscovery
We love fan mail!
Snake Discovery
831 Century Ave N.
Maplewood, MN 55119
Music by BenSound and Epidemic Sound
Please consider additional gates at the other entrances. Also, there is liability on the part of the alarm company since you weren't notified.
it is really horrible that the alarm company didn't let them know
I was wondering this about the alarm company too. That’s really concerning that no one was notified.
Honestly I'd love to see a gate on the interior zoo entrance so that once somebody gets in the alarm is going off and they can't get to the animals in time.
Have to imagine there's video footage of the culprits
Yes I agree! The alarm company is at FAULT for not reporting the break-in to LEO'S & business owners, Ed & Emily! If the alarm company had done the job they are being paid for then this thief may have been quickly arrested!!
The alarm company not responding to the alarm is very concerning. Have you guys contacted them to get that cleared up?
I agree. That's not right.
They should cover the bills after failing that hard
The one who should also cover the bills is that contractor that never got their gates up. If the gates were up the place would've never been robbed
Bumping so this gets seen
Police have no duty to protect you or your property. It’s not surprising at all whatsoever.
I'm so sorry people did this to you, guys. This is nothing, but I wanted to help even if it's a little. Hope you can recover from it soon. Thank you for all the happy (and even the not so happy) times, it's always a pleasure to watch your videos.
You are so nice! Thank you for your generosity ❤️
@@SnakeDiscoveryhiii I’m soooooo sorry but I can’t donate..
@@SnakeDiscovery can’t too, sorry
😅😊
@@SnakeDiscoverywhat idiot would rob a zoo, I hope you two are ok, I would definitely defend you and no one would rob you again are the animals ok.
I've been a fan for several years, I can't believe someone would do this to you :(
Oh my gosh, you are too generous with this!! You certainly didn't have to send that donation! I promise it'll go straight to the animals. ❤️ Hope to meet you someday!
@Snake Discovery We have met, at the grand opening 🥰 I was the last one in line when there were some tech issues so you guys had to step away for a moment lol!! I'm happy to donate 🩷
The security company is 100% Liable for not calling you guys. They should have to pay bills and be seen in Court! Not all criminals wear stupid masks.
Definitely this! As soon as the alarm was triggered they should have called you guys. If they did the police might have actually been able to respond in time and catch the guy!
I second this and also the contractor should at least offer his work free because there’s a high possibility you wouldn’t have had to pay out if they’d done their job in a timely manner.
1000000000000000% agree with everyone on this! I hope they are able to get money off of these guys! It’s sad such a small business got hit so hard due to two different companies negligence. The security company and the contractor are mainly at fault here (except the actual robber🤣)
I’ve got a feeling this was “just” someone desperate for quick cash as they didn’t even consider the zoo which is good. Maybe they didn’t realise there was one lol! Also why didn’t the door peeps do these security things first rather than now? Then you wouldn’t have had to pay out.
Contractors, door people and security people are all liable
I work at a security company. It depends what they wanted when they set up the account in the monitoring. If emily and Ed said to only action 2 alarms (zones) come through then the monitoring company does that. Most company's that I have seen at my job have that set up on their account and there has been instances where companies have been broken into and only one zone come through so we don't call them plus if there isn't enough coverage like say 1 PIR in that big room can be a huge problem. They should have a MRS on that door or a break glass detector as well, and PIRs in all corners of that room.
Man Ed is normally such a cheery guy, ive never seen him look as angry as he did in this video. Stay safe y'all, glad that nobody was hurt at the end of the day.
Love to all Snake Discovery peeps!
I think the last time he came close was when he saw how those rattlesnakes were being treated.
Yeah, angry Ed is not someone I want to encounter.
It's righteous anger
@@gothicwitch101 which video was that?
Being robbed is traumatic. Even if you weren't there at the time. It's an invasion of privacy and it destroys your sense of safety. What you thought was a safe space has been violated. It's ok to be upset and to feel violated over what happened. It's completely normal.
From what I can tell by watching your more recent videos you seem to have recovered pretty well, but if you find that you are still nervous on occasion just know that what you are feeling is normal and it's ok to feel that way. I'm sorry that happened to you. I'm really happy that no animals were harmed as well (aside from the poor isopods who probably got a bit traumatized from being dropped.)
emotions is what makes people human. wonder what would happen if you told lots and LOTS of philosophy to a cyberman
So sorry this happened to you guys. Glad everyone and all the animals are safe.
OH MY GOSH you didn't have to do that!! You are too kind! Thank you for your incredibly generous gift. I promise it'll go straight to the animals!! ❤️
@@SnakeDiscovery I am really sorry that happened to you, but I was going to donate 1500 Hong Kong dollars to help you, but my mum said no, so I am deeply. Sorry that I cannot help you although this has been a long time ago
Oh my! I know you're gonna help them out!
@@SnakeDiscoverythat was my reaction
@@SnakeDiscoveryI’m glad that the animals are safe and I can’t comment normally
I’m so sorry this happened to you guys, that must have been terrifying! I’m glad that none of the animals were harmed at least.
That's what I was coming to check! Thanks for posting this
It's always an inside job.
but... but... the poor isopods.....;-;''
@@harurainbow8592 amendment: no animal’s were seriously injured and/or stolen. RIP isopods, they took a rough tumble
@@gen.arnavpoe4633 highly unlikely. The cash boxes are visible and the door clearly wasn't up for the task.
It's highly like in the guy just looked through the window saw the cash boxes. Then he jimmyed the doors.
People were really worried about this happening when she lost her purse and store keys at the last expo. It's horrible that it actually happened.
Oh no! I didn't know that happened!
Public service announcement, yall: if you lose your keys, get every matching lock changed just in case.
Crazy people be everywhere 😢
(I am in no way blaming her or Ed!)
They didn't even use a key so that was just coincidence
@@gabrielgalaxygh I think that's why they got the new doors actually
@@amemooress6291 It was especially a big deal because the facility keys were likely labeled, so people could've printed and sold copies
I’m glad reptiles and them are ok
It is a major blessing none of the animals were stolen/harmed. Cash boxes are replaceable; lives are not. I hope the thief is brought to justice, but in the world as it is, it can only be a hope.
I'm so sorry to hear this happened to you guys. I just got a chance to watch this video. I'm a long time fan and I hope this helps a little. I know it's not a lot (I'm a teacher so I have less income in the summer) but I wanted to show my support for you guys in some way. You guys are an inspiration and you always manage to help me feel better when I'm down. Especially when I lost my rescue beardie Asteria back in October. I love you guys and keep up the good work! You are so amazing and important and I hope you aren't let down by humanity in this way again. Much love and happy vibes! 💚🖤🐊🐍🐢🦎🐸🦜
God bless you
Hearing Emily apologize to the isopods almost made me cry. It's just so violating to have someone treat your place like that...especially a zoo you've put everything into.
OMG same like they put soooooooo much time into buying the place, renovating it, making the enclosures, nd putting the animals in is just to much time for some jerk to just spend like 5 minutes breaking in and stealing from them.
Worst part is you can hear her voice shake in some parts 😭 she’s trying so hard to keep it together, bless her
It's so nice to see all of the donations! From 1$ - 500$ it is just really nice to see the love and care from all of their fans! I wish the best for you guys!
I have been a fan since you first got rex. I know this is probably very late, but I still wanted to send this, I have also seen many people suggest suing the security company because they are at fault for not notifying you. Again, I might be too late with all of this but I hope this helps.
Oh my gosh you are so thoughtful! This was incredibly generous and you didn't have to do it. Thank you so much- it'll go right to our animals I promise!
@@SnakeDiscovery no worries
I'm sorry guys. My family's business was robbed not too long ago. It is an incredibly violating feeling. Especially when it is something you have worked to build from the ground up. Sending you positive vibes ❤
The feeling of being robbed in your own place is awful, we dont have a business but my grandparents house was robbed years ago. My grandma accidentally left a pot of beans on the stove and they started burning. Someone must have heard the fire alarm and broke in, and they turned off the stove and put the pot in the sink..
And then robbed the house.
Thanks.. i guess.
@@psychedelicjungle1265 im so sorry but also glad...this is a weird feeling isn't it?
@@psychedelicjungle1265 ...what? That is so weird!
I know this isn't relevant, but I love your profile pic.
I wish people would realize not to rob small businesses. If you are going to steal, steal from someone who you know won't care, which means steal from a big company like Walmart. I'm not trying to promote stealing in general, but at least be moral about it. And besides, the employees won't care.
I was deeply saddened to hear about the robbery you experienced. Wishing you a swift and full recovery.
あなたは素晴らしいです(^-^)
Wow 😮
Why? Insurance will cover it all? But still awesome. None the less...
!!!!!
Definitely say it was an inside job... Most retail stores the cash in safes or bank drops. They had to know what was in there. Plus the fact none of the expensive animals around the place ...
I’m super new to your channel and I love it! I hope my donation helps you through hard times, I know this unfortunate experience happened a few months ago, so sorry for the late donation!❤
Omg you are too nice!! You didn't have to 😭❤️ Thank you so much- it'll go straight to the animals!
I wish I could donate
That little kiddo checking in on everything at 10:00 was great. So sorry this happened to you guys, this is awful. I'm so glad your animals were all unharmed and alright
I'm so sorry this happened to you guys. If I can make a suggestion, you can invest in a drop safe, one that can be bolted into the ground so it can't be easily taken. Additionally, if you are using any padlocks that are from Master Lock, I highly recommend changing them. Master Lock's products are very easy to break with minimal effort. I can't give any good recommendations for an alternative, since it's really something you should research yourself, but I have had good experience with Squire Locks in the past. Again, I'm sorry this happened to you, but I am so grateful none of the animals were harmed.
Yesss! Those master locks could end up making the gate useless! 😟
@@chamomil3t3a65 Yeah, that's my biggest concern. :(
You can usually open Master Locks with keys from other Master Locks. With how common they are, you don't even need a lockpicking kit (though if you have one, they're easy to pick)
@@prairiepanda Actually, at least on the base models, you don't even need a key. There is a built-in emergency release that can be exploited without any tools at all.
I was an ametur lockpicker, practiced on old discarded locks from public storage, master locks are terrible, and brinks was the only one that gave me a challenge.
I'm sorry this happened to you guys. Glad the animals and staff are all safe. Hope to help you guys get some more stuff to keep you all safe and prevent more break-ins
I don’t understand why you don’t have any replies you are so KIND!!!!
Dang your a truly good person
Wow, your so kind!!
Emily didn’t heart your comment after you sending 50$ WHATT here ya go ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
bruh you are so generous, keep up the kindness!
Ugh this is disgusting. I’m so glad everyone was safe and unharmed including the animals. Hope you caught the guy tho ❤ sending love to Ed, Emily, rex and the crew!
From now on, make sure to ALWAYS remove the cash drawers from the tills, put them in the office and lock the office overnight. ALSO, at the end of the night, once the cash drawers are removed from the tills, leave the tills cracked open with nothing in there (so if ANYTHING happens again), the robber will see theres nothing in there and it will help deter possible future "rotten sperm". You guys deserve so much better than that for all you do for your community and for the animals.
I also really hope this wasnt taken as rude or spiteful, im just looking out as someone whos worked retail and handled lots of cash in tills
I am so sorry - Emily and Ed, you have brought so much happiness, kindness, and education to so many people, I couldn't think of any two people less deserving of such an act. I don't have any reptiles or live locally to support the store/zoo directly, but I hope this thanks puts a tiny dent in the damage that was done. I greatly appreciate all the work you both do to be role models of kindness and curiosity - it may not always seem like it - but it is making a positive impact and reducing the influence of bad people in this world.
How do you have no replies? You are so kind!
@@Faithful_LBozo aw, thank you! 😊
@@stephaniesprouse1317 No, thank YOU for donating them!
Hi there, the accordeon gate should be installed on the inside of your business in order to delay the thiefs from the moment the alarm counter starts when the door gets busted/opened.
It will give the thieves less time before the alarm starts.
The way its installed right now, once the thief cuts through the gate, and bust the door, they still have as much time to rob the place before the alarm starts.
You should consider an overnight employee that acts partially as a security guard and as someone to keep an eye on the animals in case anything happens. I'm an overnight security guard and often times just having someone there deters A LOT of people when committing a crime. The gates are a really good deterrent for most criminals but I've seen people go through them pretty easily when they're determined. Also consider setting up a silent alarm, because when those get triggered the entire swat team shows up in 5-10 minutes depending on location, they're also literal life savers in case of a robbery during open hours since an audible alarm will likely make a gunman panic and make them act irrationally.
Even if you cant afford to do all of that, just a few of those things can help. Also talk to your local PD and ask them to drive by regularly. Where i guard gets robbed often so my boss talked to the local PD and they drive by every 1-2 hours and on particularly slow nights they'll even park in our lot and wait for a call.
I'm furious the security system didn't alert you or the authorities, and I'm so sorry this happened to you
While I don't know much about security, I'd be interested to hear why they didn't contact either of them, especially if they're actively paying for that service. They're supposed to help keep the adorable danger noodles safe. I'm super glad all of the animals are safe, and nobody was physically harmed.
I hate to be that person but they should 110% be suing the company. they could’ve had their animals stolen !! like omg someone could’ve been hurt.
@@karen_3 I'll second it, I'm not a money-driven person but this seems like it's definitely a situation to sue.
My husband and I were held up at knife point in our place of business several years ago. It’s ok to feel violated, and uncomfortable. It’s ok to take some time being extra careful.. I’m so sorry this happened to you!
I am so sorry that happened to you two. I hope things are better now for you both. Thank you for sharing your story.
Bear arms
I feel so bad I hope you ok
Love you guys!
this is the most donations I’ve ever seen in a comment section, I wish I could donate as well. what a beautiful and supportive community. I’m so so sorry this happened to you guys, you’re so loved)):
I'm so sorry this happened, guys! Please change alarm companies if you can, they 100% should have called you right after that alarm started going off.
Commenting to bump this. As far as I’m aware, police and Emily and Ed both should’ve been contacted as soon as the alarm went off.
I agree!!!
Some people just plain SUCK😡
Bump, please! This is seriously an issue
Agree!!!!!!
100000% agree. Calls should have happened immediately.
You should consider moving all your left over cash from the tills into a hidden safe at night!! Better yet, the whole cash boxes… I’m sorry this happened to you all
Yeah, this is standard practice for retail businesses. Every time a register is not in use, the cash box is removed. Even between shifts.
They mentioned in the video that the cash boxes will be kept open at night and the cash will be stored separately, so those are some solid steps.
Even if they can't get the cash, I'm sure they'll still grab something...
@@ambergibson9962 They will only have so much time though because they will assume the alarm will call the police
Although that's the right thing to do, if the cash boxes wasn't there it could have been worse, the person broke in, got what they wanted a left, if there was no cash boxes to take they would have started looking at other things, possibly even live animals.
I would leave the cash boxes empty but closed. If someone does manage to break in they may see empty drawers and decide to steal computers, shop stock, or animals instead. At least if they see closed cash drawers they'll hopefully focus on taking those! So sorry this happened to you guys. Just discovered your channel and you seem really nice.
yeah smart... just they would need to delete this vid make a copy without the cash register knowledge in it
ya that's what most of what i see stores do cos they want to know the days profit and also balance the til... for all they know an employee could've been dipping into the cash register or even told a friend they don't take the cash tray from the cash till/drawer
I would much rather they just take STUFF. Not animals, never animals. Cash drawers, merch, etc can be replaced by insurance. Live animals....I would never stop worrying for them the rest of my life.
You clearly don’t know how to run a business or know how to own a pet because you prefer money over pets.
@@cheekycharlie24 Unless you're referring to a deleted comment and not the original comment, I think you misread it. The person was saying to close the cash registers so that the robbers don't realize they are empty. This is because if they realize the registers are empty, they might target the computers, merchandise, or (god forbid) the animals. That's what the person was saying.
Ed and Emily, you have done so much for so many -- snakes and humans. You are loved by many, and your channel is very much appreciated -- one of the highest quality snake related channels on CZcams. So sorry this happened. I know you will recover from this setback and continue doing what you love.
I am so happy the animals are safe and no staff were harmed! This is devastating to hear, especially when it happens to such amazing people.
The fact that you guys didn't panic and were sooo calm tells me that you guys will go a long way. So sorry this happened to you wonderful people.
Ok but Ed's face with the drill at 9:36 perfectly embodied a 9 yr. old boy. I love it
Wow I’m so sorry you guys are having to go through this. Every pet store I have worked for has been robbed at least once. The last guy got caught because the birds he stole still had their numbered leg bands on. I hope you guys get justice ❤
I’m glad that the animals are all safe! I clicked on the video and that was my biggest fear
❤ since Emily didn’t heart your comment
Same I was so worried it was gonna be like a Philadelphia insectarium situation where all the animals got stolen or something😢
that must be terrifying to experience, i'm relieved the animals are okay and I hope things get better for you all!
You're too kind! Thank you ❤
@@SnakeDiscovery I feel so bad for what happened. 😢At least the animals weren’t hurt
OMG so sorry this happened to you 😢
Was the alarm company even notified when the alarms went off? I know that happened at my company - it was during a DEA inspection when they were inspecting our security measures. If that's what happened, definitely do regular testing amd checks! If they got the alarm but didn't call you, it's time to change companies and look into if they're liable (basically, what did they guarantee you when you purchased their services, and what was in the contract/service agreement)
Glad everyone's OK! Have you considered getting shutters that come down over the glass doors ?a lot of businesses with similar kinds of entrances use them in England ,they're pretty effective even against cars ,plus no ground drilling needed.also the captions were hilarious 😂
Emily having anxiety over answering the phone despite being an incredibly successful business woman is so relatable 😂reassures me a lot tbh
Fr! XD
Phone-phobia is a real thing. I have it. It sucks. I joke, "Instant moron, just add need to use phone," and I feel like a total rubber-lipped, mush-brained dope. Seriously, my brain tends to go blank when people ask me questions when I'm on a phone and I need to ask for info, or get needed appointments taken care of. I fuggin' *HATE* it. Social anxiety of this form is *SO* frustrating.
This is the least I can do. You guys are the reason I got a snake in the first place. This is from both me and Ramen Noodle. Cheers.
❤
I love its name
I LOVE snakes
Ramen Noodles!? That’s the best snake name I’ve ever heard! 🤣
@Violet Beettam-Johnson We thought she was a boy at first, If we knew she was a boy we would have named her Sundae. She's a super fire ball morph and I love her.
And people seem to love her name. Lmao
Your positivity in a situation like this is incredible!!
Thanks!
You can change the writing of it you know
I apologize for the loss in theft. Unfortunately, it is happening everywhere, especially in Chicago, from where I live. I hope, my small donation can help. Both of you are the best! Please continue the hard work and care for your animals!
That isn't small donation that's a big donation they will love that
You should talk to you lawyer before apologizing and if the police talks to you don't say anything!
I'm sorry this happened to you guys, yes though you can't trust everyone sadly. also, I noticed your locks on those doors at 10:10 are locks that can be broken by bolt cutters I would suggest you replace those with some closed shackle padlocks as I've had to use those due to break-ins at a storage facility. I know you got lots of protection but it's just an added bandage just to be sure (also please do consider doing the same to the other end to prevent any intruders from getting in) much love to you all.
I came here to say the same thing. Those locks are super weak.
I hope someone contacts them about a thorough security audit. They've got some points of weakness that I wouldn't want to point out in comments that are concerning, even now.
Yes! They definitely need to review their whole security situation. It would be heartbreaking if animals were taken.
Closed shackle locks are a waste of money since most of them are easily picked in a small amount of time. The lock is just to slow down or deter a potential thief into looking for an easier target.
Also if you put a closed shackle on it then a thief will just cut the metal on the gate holding the lock. Better to replace a cut lock than it is to have to get a whole new gate
Bump this up so they see it!
I bet the mouse sent of the alarm! 😅
Security MOUSE!
I am so sorry btw, this should not have happened😢
I wish I also had something to give, but it’s so cool that this is one of the most donation filled comment sections I’ve ever seen. You guys deserve it.
At first I thought it was a joke, but I’m just so heartbroken for you! This is terrible!
Same. This is just awful.
Was thinking maybe a large python got out and trashed the place, sadly it was a human (use to term loosely). Shame there's people that can't leave things that don't belong to them alone.
Yeah I thought a mouse broke in
They're most likely ensured. means payday for them. I'd be a LOT more pissed off.
I was hoping it was a joke
It's hard seeing Emily so rattled. But this is something that can happen to anyone and I appreciate that they shared it with us.
I just wanted to hug her and be like oh hunny it's going to be ok 😔
This was me too. You could tell how much this rattled her, hope you guys recover in all ways!
I'm so sorry that happened to you! I'm so glad you guys can stay so positive. And I'm SO SO GLAD that the animals are safe and that they weren't taken or hurt💜
Bro I’ve been watching you guys since the time of like the old intro, the double headed garter snake, and up till u guys started the zoo and all. I feel so bad for what happened to you. I really hope I can go to your zoo one day for support
I must say, it's a brave mouse that lives in a snake store.
Also, condolences on the break in. I know how bad it feels when something like that happens and I'm glad to see that you're managing this well.
I wonder if he goes infront of the enclosures just to taunt them 😂
@@Frankenzebra 4sure does
@@shanebryant6478 That mouse is just shaking dat booty in front of the snakes and just cleans his whiskers there while the snakes stew in their frustration. XD
Hi Ed and Emily,
You guys have helped me so much with my fear of snakes! What happened to you was just awful! I know it’s not much, but I thought I could at least give you something to go towards losses.
Thank you for donating to them, that is very kind ❤
You are so kind! Thank you very much- it'll go straight to the animals 😊
I would donate, but I don’t have any money right now. I would of sent all my savings!
@@mmkayplays243 same!
@@SnakeDiscovery you DIDNT heart the comment of someone who sent 50 dollars…
4:57 the way he was stomping away was kinda funny😂
Thank God everyone is ok
And the animals are safe!
Hope this helps, been following you two for a few years now, i learn a lot from you about reptiles and other things discussed on this channel. This community is great and i hope everything gets over with. Robberies are devestating, hopefully the person gets caught.
Big hugs from norway
❤
❤
You're so sweet
@@Kaede-Akamatsu Its the least i can do after what happend. These 2 are wonderful, and im wishing them the best recovery.
❤
I'm sorry this happened, but lessons learned, and the best part is nobody and other than the isopods being tossed on the floor, no animals were harmed or stolen
Holy crap ur an amazing human being ur so kind thank you for donating that much that’s really kind!
Your an amazing person!
I’m really sorry this happened to you, people these days just don’t understand how there actions affect others. I wish you all the very best and that this will never happen again. You guys are truly the best CZcamsrs ever. ❤
Every night when the last person leaves, have them hide an apple airtag in each cash drawer just in case. And get an alarm company that contacts you when the alarm goes off, otherwise what's the point?
I’m so sorry this happened to y’all
Some good notes based on other comments:
+The thief may have checked out the store earlier that day.
+If you guys have a partial fence around the store, maybe complete the fence (do a fence fundraiser!) the gate could be closed at night (they would need to scale and are more likely to be seen) and you could have a lot of motion sensor flood lights.
+You could add some random light timers in the front shop? The lights would turn on randomly 2-3 times a night for only 10 or so mins, and a random thief may not want to risk it.
+if you need to keep cash overnight have it in a secure, bolted down safe. Maybe even cover the safe at night to make it seem like another animal enclosure.
+Also I know this is an unpleasant thought, but please make sure you and your staff are never alone when leaving the building, especially at night! And please make sure each of you has some sort of defense tool, mace, tactical pen, pocket knife etc.
Maybe also a decoy safe? As a time sink until the cops arrive ( trackers inside?)
I know it's not a funny situation, but I misunderstood your recommendation of mace (I'm assuming the spray) as a mace the midevil bludgeoning wepon
@@annikahstebben4425 i mean, it would technically work, just not quite as practical as the spray with how bulky maces ive seen are
@@annikahstebben4425 Ya know that would work too. Good intimidation tool
Guns maybe? Home defence type of thing. Although I don't know what the state law says about that.
This is from my nieces and wife (as well as myself). We hope it helps a bit with replacing what was taken and broken.
Ty for the donation its really nice of u 💚
God bless you
I wish I had the means to donate, hopefully insurance can help out!
Good move to keep the boxes empty overnight. I still worry about staff and the animals, but probably wouldn't have to worry so much if the alarms went off properly 😡
We have a solid community here and it's so nice seeing everyone come together in the best and worst of times. Love y'all ❤
Im so sorry that happened to you all! I hope you're doing better now since it's been nearly a year
i still think back on this like "I wonder how that guy would've reacted to finding an alligator staring him down if he went into the zoo."
I know this had happened a week (or maybe a few weeks ago) but I am so SO sorry you guys had to deal with this. I’m thankful none of the animals were hurt (especially the tortoises). Just as a heads up if you haven’t done it already, you may need to contact the Records department of the PD that took the report; make sure you have the case number (if you don’t, provide your name, DOB, and date of the incident, they should be able to locate it on that) and ask them what you’ll need to do to request a copy of the report for insurance purposes. The PD I work for usually requires you come in person with your driver’s license and cash or a check to pay for the report (though depending on your PD you may not need to pay for it if you’re the victim, but double check with the Records unit!), but police departments differ in requirements.
Prayers to you guys!
So sorry this happened to you guys! Glad the animals are okay and nothing further was destroyed, thank you for all you do!
@@annsDreamcore-wierdcore 😯 😮
Wow
@@annsDreamcore-wierdcore she's probably been really busy due to the break in. Don't be inconsiderate
I'm very glad that all the people and animals are safe! I'm sorry this happened to you.
I hope ur okay ! ❤ I feel so honoured for u guys to share this with us!! ❤🐍
[Big fan]
Im so sorry this happened to you, this is a horrifying situation. I hope you all are ok and are able to recover from it ❤
You guys handled this so well, and are still able to stay positive. You all were able to learn from a situation likes this, and that is amazing and a great way to make the best of things. I hope you all are doing fine ❤
I'm so sorry this happened. It's so violating to have your place broken into. I hope you talked to your security provider about why you weren't called out for the alarm?! This is a traumatic event, please take time to process and heal from this. Take care!
I'm sorry you two, I hope it will be up and running as It did before the break-in. Good luck!
Im so glad none of the babies were hurt. Im so sad that you guys have to deal with all the mess because someone decided to be a bad person. ❤❤❤
When I saw this title I was immediately terrified for the animals in the zoo. I'm sure this was a devastating experience. But you're right, it could have been so much worse. Money and things are replaceable, your precious animals are a different story. I'm glad it was just a brute force break-in and run. I hope you are able to get the peace and support you need after this.
As someone who lives in a very high crime area and country (South Africa) I'm sorry this happened. It's traumatic and violating, please see a therapist if you can, it might not seem like a big deal but it can REALLY haunt you and cause PTSD, so chatting with someone about it is really helpful. A tip (again as someone who lives in a super high crime area): infra red beams set before entry points are a great deterrent as they trigger the alarm before the robber can even start attempting entry. A lot of times they give up because it cuts into their time badly as armed response will get there faster than they can gain entry and steal. Unfortunately when there's crime in your area, the strategy to make your place the least appealing to break into is the most effective one, as many of these people are simply desperate and looking for an easy target. Times are tough and the pandemic has made the world much poorer. It still doesn't make being robbed any less traumatic though. Best of luck.
Agreed. Definitely set up an appointment or three. Letting Rex roam at night might be a good deterrent too, 'cause you know she'd come investigate any sort of noise. 😂
I mean, they live in Minnesota, a state which, despite having nothing in it, has one of the highest crime rates. Security measures should have *already* been in place.
The only people who leave their money out on the counter overnight are the ones who WANT to be robbed. The money should have been in the back, behind a locked door, in a hard to find and open wall installed safe.
Yours are words of wisdom, from an individual "in the know".
Your compassion is SUPER encouraging, though!
I hope your own life has joy and fulfillment, to match or exceed your compassion ❤🥹❤
Agapé 303
@blobbertmcblob4888 ...like in Rex's or Justin Timbersnake's enclosure? 😂🤣
I hope they have cameras outside at all entrances as well.
Emily and Ed I’m so sorry that someone broke into your business and took your hard earned money for the animals and your employees. That was a really wrong thing that person did. I’m glad animals are employees and everybody is safe.❤
I discovered you guys recently through Clint's Replites, who I also discovered recently, and I can tell you guys do such good and important work already. I'm sorry this happened to you guys, what a traumatic experience! That guy definitely smells like poop! 😡
I just signed up for patreon for the month because youtube takes about 30% of donations while Patreon takes far less. I would encourage others to use Patreon or another system that takes less from the creators!
Big hugs to you guys at Snake Discovery and I hope that this doesn't affect you all too much. Keep doing great work! ❤
I am so upset! Emily and Ed have worked so hard to make the dream of Snake Discovery. SHAME ON THE ROBBER ! I am so happy no reptiles were hurt.
Please make sure the other entrances are checked and reinforced too. Glad all he took was the cash! I'm sorry this happened to you guys.
I'm really glad that no one was harmed. I was starting to think about how the animals might have been taken or worse
I was thinking the same thing
Yall are talking about reinforcing like they are a bank that is targeted by multiple gangs. The dude was just walking by and took the opportunity.
@@DeterminismisFreedom Nah the door is in the back, you can’t see it from the street at all. So if he was walking by he wouldn’t have chosen this building when there are much more obvious targets. It doesn’t even really look like a store from the front, just a zoo.
@@DeterminismisFreedom they have tons of animals worth good money, it’s not insane to think someone would target them to break in and steal them to make money. Maybe not gangs, but I could see some crazy/greedy person learning how much some of them are worth and purposefully breaking into their facility for them.
Hats off. Your calm and cool demeanor speaks volumes.
the amount of donations you have been receiving is truly amazing… not every people are bad, but some definitely are! (you know who I’m talking about)
A small donation for you guys to help recovering. I'm really glad the animals are safe and not harmed during that, and that y'all are safe as well. Dude was a huge jerk. I hope y'all recover soon. Cheers :)
Also sorry for being a little late, I just got the notification for it >:/
You are too nice!! Thank you so much ❤️
@@SnakeDiscovery have you tired suing the security company for $12,000 Dollars
@lawrup yea bc you should get notifications, and yea, he does belong in the trash with is dumb tiny ant size brain
P pink eye fishes from the
Who robs a zoo?! I'm so sorry you guys are dealing with this.
Desperate and sad people
Junkies needing money for their next fix, don’t do drugs, kids.
Very odd choice of business to target for sure.
Breaking into a zoo isnt all that uncommon. We had issues with that at my zoo where I volunteered. It's so weird.
Probably people who think reptiles are a lot of money (which they are) so logically rob the store for money. Very sad.
I’m so glad no one was hurt and all of the animals are safe also I hope what is needed gets in check
So sorry this happened to you guys 😞 Sending lots of love to you both, those poor isopods that got disturbed and to your staff. And healing vibes to you all and to the individual that was offline enough to commit this crime. 🙏🏼
Thank you for donating to them, that is very kind ❤
@@veledwin1 and extremely gullible considering it all fake
@@cured_bacon647 how do you know it's fake? Do you have proof? And if it is fake why would Emily and Ed. Two people who have spent 3, almost 4 years working on their store, purposely fake a break in for some views? (Not to mention the cost of the damages is a lot so there's no way they would fake something like that for some views). You clearly don't know who snake discovery is if you think they faked this. Yes they didn't have many security measures but that's because their store has been open for almost 2 years and no one has broken in, so you know when your store that you spent almost 4 years of your life on doesn't get broken into for almost 2 years you would think that it's never gonna happen or it's not gonna be huge. Now the stuff the dude stole was probably quite a bit (considering it was a money box and had money in it) so it was kinda big but still. And it's also their contractors fault for not putting in the gate and fence. Go research on stuff before you comment dumb things like this, also don't comment on a person's break in story if you don't know who they are. Especially if they're someone who would never fake something like this 🥰😘
You are too kind! Thank you ❤
@@cured_bacon647 sh
You could always put plants in front if you really want to hide the gates, make them more like the Zoo! Sorry this happened to you guys, glad all the animals are safe!
Absolutely fantastic idea to hide the gates when open. ❤
Or the realistic vines they put in the enclosures!
Thats a good idea!
I'm so happy the animals weren't taken or hurt... I'm so sorry for what happened to you.
I'm so incredibly sorry this has happened to you guys 😢 it broke my heart to see you guys being affected by this, it sounded like Emily was holding back tears in the beginning of the video 😢😢😢
Emily:
Handles rattlesnakes and tarantulas and holds an alligator on her lap.
Also Emily:
Answering the phone is really scary!!
MOOD. I also have phone anxiety. The struggle is real.
I hate using my phone so much. One reason is that I can't tell what the other person is really thinking, what their expression is etc. And as I struggle understanding social cues it's intimidating and nerve-wracking at times just trying to communicate as my brain trips over words or struggles to understand something the other person is saying.
Let me email/text though and I'm a totally different person! It gives me time to write and proof read a response, so I'm way more comfortable with it. :D
texting and phone anxiety. it's a real thing! if you know, you know. it sucks, btw. it makes me nauseous, and anxious to the point where i just can't and i have to put the phone down.
Idk man, at least you can see them and learn their body language. Kind of hard to do that with a phone, since it isn’t always the same person, and you never know what’ll be on the other end.
I totally understand where she is coming from.
Yesterday I was fairly cool even when a black widow almost made me freehandle her while trying to keep her from running under my bed. The phone ringing an hour later though sent my anxiety through the roof. Of course I didn't answer it, but just the potential of having to talk on a phone was 10x more threatening.
So, sorry so this happened! People can be such....son o' a-bees. I'm so glad no little guys got hurt (except the isopods getting a bump on their heads)!!!
An old place I used to work at kept the cash drawers open and empty when the store was closed so if anyone broke in, they'd know there wasn't anything to take.
Much love to you guys!
God bless you
too bad they probably didnt even acknowledge this comment 😕
@@gapnap they're very busy! I fully understand this and no acknowledgment needed here!
Emily is a wonderful creator and animal ambassador, TRULY dedicated and *sincere* in her cause! And if you visit Snake Discovery and she's on site, she's likely out amongst visitors, teaching and getting to meet her followers!
I seriously cannot speak highly enough of her, and I'm only sorry I can't give more!
@@saga2964 dang bruh. so your saying you would give them ALL of your cash?
@@gapnap lol! All or none, eh? No, but a little something...
I'm so happy I've been apart of this I'm so glad so many people have donated love your vids
should put a sign on the door "no cash left on property after hours" even if you do leave cash there it will keep the place safer
Even though im a lurker, not sub, I watched everything from the begining of your videos and im devastated this happened to you. I honestly would cry if this happened to me. I hope that everything goes well with you guys much love!
Heres a heart because Emily didn’t heart your comment
❤
I just can't imagine how someone targets a zoo to rob? Like what the hell? I was worried it was a targeted attack and someone had stolen animals, so like Emily said- big relief that the animals were all safe and this was just seemingly a random smash and grab. Just mind boggling but glad you're all safe and that things weren't worse
There are garbage people in this world. It's hard to empathize with such people, but some people really only care about themselves, and see other people only as obstacles in the way of their own happiness. If asked, they'd ask you why they should care about anyone besides themselves.
Yeah, I was really worried that someone went and either took or tried to take specific animals.
I’m really glad it was just the cash boxes.
It’s 99% likely an addict. They’re usually the ones who do ‘random’ smash and grabs like this. If it was a sober burglar it’s very unlikely they’d target a speciality store like this, and if they did they would’ve researched to know they could try to steal some pricy animals to resell. I’m so relieved it was just a messy junky who was too stupid to try to take any of the animals. Can’t imagine how devastating that would be for the SD family 😣. I’m glad they’re getting the entrance extra secured, and maybe they can train the mouse as security haha.
Super grateful that the animals weren’t harmed/taken.
Because it has money like any other business
Im pleased none of the animals were harmed or bothered. I dont understand though why you guys left the register money in the register. I understand that its great that the money would be ready to be used at opening but you do play a risky game leaving it in there. I worked at a very popular cafe and we used "money envelopes" (not sure of the correct name), but once our days drop was counted, we'd put the tils at the designated amount for morning shift inside the bags for each til. At night we'd put those bags in the safe. So our lead supervisor or the manager would get them out in the morning before opening. Just thought I'd share that. I hope there wasn't much in there (esp since nowadays people pay with card/phone). I hope that karma rakes care of that dude with a cherry on top. Take care you guys and hope everything works out better in the future. ^^
ive been watching your videos since like 2-3 years and i cant believe someone would do this to you.I hope everything works out for you.
Good Luck!
I know it won’t compensate everything that was stolen, but I will be buying a t-shirt to help cover the loss. Love your channel and so happy the animals were safe!
Now I want another Snake Discovery shirt❤❤❤
They almost need to do an isopod shirt for the cause. Have all the proceeds go to the upgrades.
That is really low. Some people deserve bad karma their way.
Sorry that happened guys. Im just glad they left the animals alone.
They did not mess with the charity thing though, so it could cancel out the bad karma, unfortunately
I hope they got struck by lightning
@@theviking1359 probably didn't even notice it, or it wasn't worth his time.
Ya know- he kind of deserves getting kicked in the crotch by everyone he meets- and everyone he talks to calling him a jerk-
@Capital J well said
Glad you all safe. That's all that matters.