The Future of Mobile Tool Trucks Isn't Looking Good!

[@ryanherman5035]

I work out of my home. No big shop by any means. My snap on guy treats me really good. I do not buy allot but I do buy to support him and his stellar customer service. I ain't seen him in a few months due to me being on mobile calls allot lately when he comes by. But we finally met up he showed me the fllx80 rachet. I was torn. Idk how I like the locking mechanism. So I said I'll think about it. Well he knocked $60 off the price and offered to take it back if I didn't like it. And financed it on my truck acct and willing offered to wait a few weeks b4 he took a payment to see if I liked it. That is a service that you will not find on the internet. Now I can't buy every tool on the truck but dang it I'm gonna support dealers like that

[@1pieman]

I had the same snap on dealer for years he was the same way the guy that bought his truck was the same way I would buy shop ecwepment and he would not only give me the best deal possible he would finance it on the truck account with no interest I moved next time I am home I would love to see him there's a few things I would like 👍👍

[@ryanherman5035]

Guys like that understand we have a business to run also and do their best to help us. I will support them for sure

[@realworldtoolreviews]

As you should. A good tool guy deserves the support. I would rather buy something made in the USA and sold by a guy in my community if I can help it. Even if it costs a little more, it’s worth it.

[@TheRealConflictedGaming]

I wish my snap on guy was like that. I’ve spent like 600$ with him in the last 2 months. Last week when he came I gave him 100$ to put towards my balance (only owe 120 now) and he has this like attitude because I didn’t buy anything else. Been trying to sell me a tool box for months and progressively gets more passive aggressive when I won’t buy the 20k toolbox that I can’t afford even if I wanted.

[@deegan463]

Ryan Herman Big thumbs up! I also have many stories/examples of fantastic service with my Snap-on guy who comes right to my work place every Friday. I wish him nothing but the best and there is no replacing that kind of service with the internet.

[@natelammers652]

I think the tool trucks need to broaden their business to the home mechanics and DIY guys/gals that like to buy quality stuff. When I went to tech school almost 20 years ago I dropped a ton of cash on snap on and matco stuff. I never worked in the field and decided to pursue a different career. I still have my snap on box and everything from then. Now that I do more of my own repairs and things around the house I like to buy some quality tools for certain things. I resorted to buying a lot of snap on and matco stuff off eBay. I wish my local dealers would doing a parking lot, park and sell for residents to stop by and buy stuff. I would have gladly given my local dealer the business. Might not be a ton of business but one Saturday a month might turn into a few grand worth of sales, and they wouldn’t have to drive all over the county. Not all DIYers are looking for the cheapest shit. I hope to pass my collection on to my nephews one day.

[@willdaugherty627]

I agree. I’ve got over 100K in my tools, many SnapOn, but the local tool truck guys act like I don’t belong in the club when I call them. They wont warranty the SnapOn I have and that’s frustrating. I just bought my son the 38 pc SnapOn flank drive plus combination wrench set for Christmas, but I bought it on the Internet. I guess that’s why I use Autel diagnostic equipment and a Pico scope. It’s great to see Milwaukee coming online and I buy from Lang, OTC, etc. as much as possible. Even the Cornwall guy was short with me when I called for a compression leak down tester for my shop. So, I bought a Lang online. No problem. Truck guys need to understand that just because I’m well spoken and work from my home that I’m not a customer worth knowing. I just don’t need financing. I suspect they would be surprised to see that I have an in-ground two post lift in my home. Guess they’ll never know.

[@happydog6537]

Maybe tacos. Everybody loves tacos.

[@SuperJaffro]

@@willdaugherty627 your experience is real, so I won’t question it, however, from the perspective of a tool dealer with a busy route and more scams than you can imagine, how would a fella know who you are? If you aren’t at a reputable shop, any reasonable business person would have to question the value of their time pursuing business at a residential address. Besides the potential of being set up for a robbery, a dealers job is to make money, just like the customers. I would recommend you talk to a local dealer and find a spot on their route that works for both of your schedules and locations. That way, they can continue to keep a tight schedule, and you can get the service that you are looking for. I recommend building a relationship, who knows, it might be Friday tool truck happy hour in your driveway if you play your cards right!

[@fester1957]

I worked in the parts Business for the 14 years people would buy stuff out of magazines and on the internet and I would tell them if they bought them from us they would have a place to bring them back to if they had a problem. If they bought it from the internet or their magazine they were at their Mercy

[@Bunsenburner101]

I agree thousand percent , reality is wether anybody likes it or not mechanics just don’t make enough to afford these tool trucks , diy guys can afford way more , the mechanic industry has kinda ended up towards whoever they can get and more rougher around the edges type of people which is a by product of that , I’m a plumber and love snap on tools and that’s all I have just to work on my own stuff , it’s more of a hobby to me.

[@user-jl3dd6rf7d]

I m glad to find channels that share accurate info. This guy gave an accurate assessment.

[@CPthetooladdict]

I appreciate that!

[@AddictionAuto]

As a Tool Dealer myself I see the price shopping but it’s honestly rare. Once you’ve gained a customer, there yours and they’re going to buy their tools from you. Customer service is 70% of the business, people buy from people. 30% of it is price. I buy promos and discounts and pass that down to them. My customers appreciate that! It’s absolutely a tough business and if anything you’ll see brands drop out because no one wants to put in the work and stick it out. I used to the be a DM for the same company I’m a dealer for now, so I have the perspective of internal and external. I believe the tool trucks are here to stay, the truck account financing also plays a big factor in the tool truck industry. That’s a very big factor.

[@kylemartin5000]

Not really. Paid my Snap On bill off and haven’t stepped foot on a truck since. Had to wait 2 weeks for an Irwin Phillips bit. Broken tap replaced with an Irwin. I’m done with the trucks. Anything I want I can get somewhere else quicker and cheaper.

[@Leo-cl1xq]

I have a snapon epic tool box that cost 13k and the top have manufacturer problems and I waited almost a year and still no have a replacement I do not recommend snapon to no one

[@1pieman]

Man CP this is my turd comment on this video you hit home in a lot of ways you sparked a lot of memories I had a problem with a T25 3/8 drive short snap on I was breaking them left and right my dealer gave me a extra one and some of the bits so I could fix it some times it would be a week before I saw him if I needed something or even a warranty all I had to do was call if he was on his way home he would get off the freeway and take care of me there was a time or two I would drive either to meet him or go to his house at night on the weekend I think that kind of service is all but gone 👍👍

[@richardkluesek4301]

Being a tool dealer is a way of life and to do it without faking it on a shoestring budget takes a million bucks. No exaggeration, about 1/4 million for the truck, 1/4 million to fill it up right, a 1/4 million for the truck revolving account /time payments (which always will be slower than ideal turnover) and 1/4 million for "just in case" emergencies like mechanical breakdowns, and the fund for necessities like the attorney and accountant on retainer. I'm viewing as a well wisher to 1 & all, customers and tool men no matter the brand, I was in it for 30 years and retired 15 years ago and share your opinions, perspectives, and experiences. Good Cheers & Much Luck !

[@michaelsedano4016]

Great video!! As an ex Cornwell dealer I got out as soon as I could. Got tired of the day in day out comments of Can you price match the Amazon price and so on? Most of the new Techs that I dealt with were only looking for the lowest price and not really customer service. When I did sell them tools the next week payment was like trying to pry teeth!! It has become a tuff business

[@CPthetooladdict]

Exactly very competitive and complicated

[@gwall1789]

I manage a union shop and every time the Snap-On guy would come by, the guys scattered like cockroaches and disappeared because they didn’t have the money or didn’t want to pay him. It’s rough.

[@edoneill6701]

@@gwall1789 There is a name for those guys. Starts with b and ends with itches....

[@alexanderleske3429]

I like the tool truck, me as a mechanic who still believes I'm still learning everyday, I don't know sometimes they come out with a specific tool for the jobs giving me the most hassle. Going on to a truck and talking about what has been giving me a hard time. The tool dealer will instantly be like " you need this"! Gets me the tool I need, makes my life easier.

[@CPthetooladdict]

Damn straight they do!!

[@kellycowett6254]

With our matco truck he is valuable I've been working on a truck 12 or 1 in morning impact gave up the ghost called grant it he lives 3/4 mile from our shop but he was there with in 30 minutes so I do feel them to still be valuable

[@thinman8621]

Worked professionally as a tech years ago. DIY now. Kept all my tools. Still a serious hobbyist. Wish the Snap On truck stopped every couple months. Do order from catalog and get mail order delivery but having a local dealer who knows what's new and works would be a great resource.

[@rocketsucker1337]

CP I bought a snap on because I wanted it. No justification needed! Lol

[@asmautollc]

I absolutely love my tool dealers, Mac, Snap On, Matco, and (finally) Cornwell. My Mac dealer arrives after hours on Wednesdays so I have a beer and shoot the breeze with him while talking tools. My Snap On dealer and I both went to the same college and enjoy talking Snap On. My Matco dealer lives out near me and was a friend before I had my own shop. The Cornwell dealer I’ve just met. He’s a veteran dealer and a really nice guy. They contribute a lot to my week.

[@CPthetooladdict]

I hope they can find a way to continue i agree I love the tool trucks but they seem to be all offering less I can't get for half the price

[@asmautollc]

@@CPthetooladdict agree. They have to find a model to remain competitive and I hope it doesn’t eat into the quality of their offerings. I see this fickleness in our customer base as well. We pride ourselves in not cutting corners and being advocates for our customers, helping them to make good decisions on their vehicles. And there is a not insignificant group of people that want to treat us like Jiffy Lube.

[@baddabinglounge]

I was laid off years ago from a large aircraft manufacturer. I came up with the idea to buy an old Snap On step van and buy military surplus tools and go around to mechanic shops. I was selling all the same brands that all the regular tool trucks were selling. Particularly Snap On as the military is by far their largest customer . The only difference was I was paying pennies on the dollar for US made tools and the major trucks weren't. They were used , but I got a lot of new tools as well from Uncle Sam. I could under cut a Snap On dealer by at least 60%. It was really a gold mine. I have since gone 100% online but I still think there is a huge market for surplus tools sold off a independent tool truck.

[@brandondindorf]

What’s your website?

[@Longtrailside]

Website pls.

[@I_like_turtles_67]

Yeah what's the website buddy.
I need some impact tools lol.

[@SuperJaffro]

What’s your warranty system?

[@2ndMomentumGarage]

Interesting idea. Never thought to look for tools on govplanet and the like. Will keep that in mind

[@John-yf4ie]

I purchased a Snap on 1/2" drive Impact gun 10 years ago and it cost me over $600. I kept it lubricated every 3-4 days and never had a problem. Just a week ago it quit running. So I sprayed a good lubricant cleaner and continued this with fresh lubricant. Still very little power. I contacted a local Snap on dealer and was told $150 to have it repaired by Snapon. I ended up finding a local Air impact repair shop. My total cost $45.00 and it runs prefect. I needed a new floor Jack and Heavy duty stands for my home garage. Because the Snap on dealer wanted so much I felt he doesn't care about customers. So I went to Harbor Freight and purchased a Daytona Heavy Duty Jack on sale for $259. and a pair of 6 ton Dayton Stands. Later that week I met the dealer and told him most of tools and my Upper and lower Cabinet are Snap on that are over 20 years old. And because he didn't care about my problem he lost a big sale!! Yesterday I went to Home Depot and spent another $1000. on Milwaukee cordless tools. I was retired from the automotive field 15 years ago. I still enjoy working on my own vehicles and helping neighbors with their cars, trucks and other equipment. So I now can seen how many of these Big Tool trucks and leaving the field! Remember your old customers that have for years spent their pay check buying off the tool trucks. Word of mouth spreads!!

[@rockstarfan886]

Hell yeah been using a Daytona jack and stands for 10 years and it still Going strong never had an issue. Could never understand how snapon sells a floor jack for $800 its insane

[@anthonydamico5830]

What was your problem though, that He didnt give you harbor freight pricing on a snap on jack and jack stands? The repair price for your impact is the normal repair price.

[@georgecroney6168]

It's not that they don't care, they're just so big that everything costs more. I'll bet your local place has a few employees, you hand it into the desk, he's gives it to the tech and you get it back. With snap on its dealer, processing, repair centre, tech, processing, your dealer, you. Snap On need to fix that shitty website before anything.

[@gtcam723]

Man that hobby set up at the beginning was beautiful

[@thesmallenginekid]

Im 18 and just started working as heavy equip mech. When the trucks come to the shop its super convenient. I like having the service and being able to touch the tools before buying. Price is outrageous but with snapon lifetime warranty its buy once cry once.

[@CPthetooladdict]

Thanks for sharing

[@UtahTrucker]

Great video as always I was just having a talk with my Mac dealer today. I spent $800 with him and I told him that was money well spent for the customer service he offers.

[@CPthetooladdict]

I hope they can find a way to adapt!!

[@malbright45]

I love this video! You hit so many things and things I’m guilty of. When I first started as a mechanic I filled my US general cart with gearwrench tools and many brands (mostly gearwrench) and hand me downs of the big 3 from my dad I bought off him. True guilt didn’t fall then because we didn’t have truck coming to the shop but as a younger person than my dad and older mechanic I work with, I got on the horn and made several calls trying to get dealers to come. All I could get was snap on and Cornwell. Since then the snap on guy retired and the Cornwell comes weekly. I stopped buying online and I eagerly await the truck to come. It’s an addiction we all understand.
I kick around the toolbox thing every week. A scratch and dent in great condition sits on my Cornwell dealers truck that he told me he would hold for me until I got my bill down. It’s a the grade below the iron giant and he only wants $6,000 for. The snap on tool box truck came one day and for a purple and yellow epiq he told me $31,000 and I laughed in his face while I got in my 2002 Buick lesabre worth about 1,000. I mention this because I want to say more on toolboxes that CP may or may not disagree with me on. Toolboxes from harbor freight, masterforce, husky or a truck brand box all have their use and application but I truly believe toolboxes are as much a status as an application. Not saying it has to be this way but typically the shop owner or head mechanic or lead technician will be the ones with the big money boxes because frankly they make the most money. My dad owns an iron giant and the payoff date is his retirement date on purpose. He’s the boss. He has that big energy toolbox.

[@jonyoung6405]

In the 90s had a chance to pay $1500 for Snap-On student tech start up set.But I had Two little boys , one in diapers . Now days , tools are everywhere. Techton, Carlyle, ICon, Kobalt , Husky , …Crapsman making a comeback . Tool business has to be tuff .Cheers

[@rlenoxIII]

I do shop the internet for some tools (Milwaukee, Aircat, Fluke), but this doesn’t mean I’ll necessarily buy it on-line. To me there is a value in touching it and knowing I’ll have some warranty support by buying from a tool truck. If there price is within a 15-20%, on something’s even 25%, I’ll buy it through the dealer or a least a local tool shop versus on-line. As CP said, the customer service is well worth the extra coin to me. For the record, I’m 49yrs old and started in the business in 1989. So, I do have some experience to business my decisions on and I’m glad to hear my son starting of fixing neighbors lawn equipment is learning to appreciate it too

[@showcasecharlie11]

I like looking online for my tools because many truck guys don't think I'll be a consistent customer being a retired mechanic persay. I still work on my stuff, friends, ect when I can. I still want quality tools but at a fair price. Online, you have to watch for the crazy ones...I'll see tools such as Snap On listed for 3x what the truck will sell it for, but with patience and timing, you can snag some great deals.

[@edbuckley1670]

It's hard to justify spending 20 or $30,000 on a steel cabinet to hold your tools when a lot of shops don't want to pay more than $25 or $30 an hour some tools like torque wrenches and pry bars I prefer to buy off the snap-on truck however some things For example a power probe when I tried to buy off the truck there was a 3-week wait I was able to buy it on Amazon get it for $60 less and have it in 3 days..

[@edbigtruck]

Great observation and assessment of the Tool Industry.
A lot of us Started out Craftsman Tools from Sears. Years ago their tools held up.
As competition came around from other brands. Sears cut quality to stay competitive.
Now I wouldn’t waste my money on anything new with the name Craftsman.
To many options and the attitude we’ll I can buy 3 of these for the price of one of those.
Glad I built majority of my tools back when I did.
When it was more about quality then quantity

[@stevesmith775]

I had a matco dealer in 2018, he took over a route for a guy and 95% of his truck was empty. It was interesting to see how the guys I worked with treated it. Half of them didn’t even waste their time going on the truck, the other half hated that he didn’t have anything on the truck and just bought what they needed and 1-2 of the guys felt so bad for the guy that they tried to buy from him every week to try to get the guy on his feet. Thinking about it I’m curious on if the guy still has his truck and if he ever got to stock it. I’ll have to ask a couple of my old co workers

[@levithetoolguy1267]

Great video CP! Well said all around, us tool dealers definitely are getting tired of hearing “Amazon has that tool for this much 100$ less” or “Home Depot has that on a sale right now”. Without costumer service the tool truck industry is really worth nothing.

[@CPthetooladdict]

I want to see them survive you guys can bring out the best and not just price match and set the standards.

[@mlieser1230]

A great topic to cover. When I graduated technical high school in the late 80s there weren't many alternatives to the tool trucks to buy tools. Sears Craftsman was about the only other source. A small independent tool store opened that sold primarily SK tools. They were substantially more expensive than Sears. They closed up after six months. We had Snap On, Mac and later Matco visiting the dealer I worked for. I bought only what I needed from Snap-On. Mac was a little less pricey. Matco had the best prices. Todays young techs have so many other options. The tool trucks are starting to price themselves out of the market. Home Depot and Lowe's have pretty much wiped out the independent mom and pop hardware stores. Online tool options are going to do the same eventually for the tool trucks. I prefer the human interaction of making purchases. The large stores nowadays only have 1 or 2 cashiers. The majority of customers use the self checkout stations. The self checkouts at Home Depot no longer accept cash, only debit or credit, so I have to rely on the cashiers. The Covid lockdowns increased internet sales. I think the big tool sellers will eventually move to being on-line only "stores".

[@doctordiesel5467]

Financing is key for tool trucks no techs can afford to spend thousands in a week for tools needed out.of pocket and so use your credit card and by the time you pay interest on the item damn close if not.more than the truck and the truck will warranty.many tools sold rebranded and the oem manufacturer offers no warranty on same product under their name or does.not.take direct mail in warranty items.

[@02jeepwj]

I’m just a diy guy. Snap on stops at the place I drive truck for and I’ve started buying a few things off of him like ratchets, a marine drain plug screwdriver to do services on my boats outboard, as well as some pliers. Honestly bought more than all but one of the guys in the shop but. I]there’s something’s I probably won’t get on the truck when I can get other USA made things more affordable for me such as Williams sockets. Mac has a decent amount of things I’d like to purchase but the truck doesn’t stop where I work and I’d rather support a small business than buy online especially with if you are a good customer a lot of the tool trucks will give you deals

[@SuperJaffro]

Losing good dealers would be a loss to the technicians that they won’t feel until they are gone. Unfortunately, I think the days of guys who just r n r is going out the door. If you want to make good money as a technician, you need to keep up with electrical and diagnostic equipment, as a tool dealer I saw a lot of folks who just weren’t capable of keeping up with the technology. The tool dealers will be there when the technology adapts, the question is, will there be enough qualified technicians to keep them in business.

[@SuperMegaCliff]

My dealer has Snap On, Matco, Cornwell and 2 independent tool trucks coming by every week. I honestly don’t know how the Cornwell and independent guys stay in business. I want to support them all buy unfortunately I stick with Snap On only

[@jimday3112]

In 2001 Snap On started a new dealer with $120,000 retail price in inventory. That would not fill up the standard size step van.

[@warrenreed6702]

One thing I seen is more brands coming out and making similar quality tools for less. The one brand I started buying from is Tekton for sockets and wrenches. They have an 8mm to 38mm (no skips) 1/2 impact socket set for 170ish and the warranty goes with the tool.

[@keithfaccone8124]

I used to always buy from the tool truck because it was American made. But when I started seeing more and more of the stuff made in other countries but yet selling at American prices I question the value. But what really turned me off one of the tools that I had was broken and I just happen to see a snap on truck actually not even from the area and the guy was not interested in helping me replace it. Buy what’s best for you that’s the best way

[@edoneill6701]

Snap on tools can be repaired or replaced directly buy calling or using the website. No need to flag down a driver for warranty swaps or rebuilds.

[@jperry3956]

the different colors serve as identifiers I chose yellow, so if there was a yellow handled tool about, it belonged to me . also the visual to locate them in floor of a customers car. besides it just looks cool as you open the box to see it all matches.

[@pyromedichd1]

During the mid 1970's through about 1980 I was a Snap -On dealer, then a Mac Tools dealer and when Mac Tools and Mac Allied Tool Corporation didn't renew their contract and MATCO was formed I became a MATCO dealer. I left he business in 1981. Although for different reasons the economy then had the same problems as it does now. During the Carter administration inflation was high, there was gas shortages, long gas lines and high gas prices. In addition, at that time, at least in S FL, tool companies that had previously served wagon jobbers began to sell directly to the public at jobber prices, a situation which has much the same effect on price and competition as stores like Harbor Freight, Northern Tool, Amazon and the big box stores do today. What broke the business for me was that after Mac Tools and MAC Allied split neither company had the financial backing to support dealers and so there were back orders and thus customer service faltered. Price played a larger part as inflation ticked up because mechanics earned less as inflation bit into their incomes and the incomes of potential customers. Truthfully, price always played a part with the exception of mechanics who didn't have the funds to buy with cash. Tool truck credit kept a lot of my customers loyal and many had credit on competitors trucks as well. Today with a portion of the market taken over by the Internet prices plays an even larger role. If a mechanic can get a quality tool for 1/3 or 1/2 the price of a similar item on a tool truck he can buy 2 or 3 should one fail and with Amazon he can have it the next day. Leaving the business at that time was the best move I ever made. Looking back I believe that I didn't really sell brand names as all brands were respected professional tools, what I really sold was customer service and credit which I carried on the books because few, if any, tool truck took credit cards at that time. If I had it to do again today I doubt I would choose the tool business as a career.

[@agtech4580]

I think your correct in 10 years we will see less tool trucks I probably buy 80% of my tools off the trucks but I’m fairly established in the industry if I was just starting out Capri Vim Tekton would be probably where I would go when I started if you wanted good tools you had to get them off the truck but now there are several really great options for less money great video CP excellent points

[@CPthetooladdict]

Yes nailed it!!

[@MostGenericUser]

This is exactly what I've been doing. Only been in the field a few years now professionally and buy tools from all the brands you listed. I can't wait till I'm a bit further down the line like you and can afford to buy all the nice truck tools I have my eye on. They both get the job done though

[@jameslewis1175]

Quality tools equals less cuss words through the day and makes the job itself so much easier.

[@RA-dd5mg]

Got my first job as a tech in 1978 all we had in my area back then was snap on and sears so that makes up the core of my tools I’ve been partial to snap on my whole career and don’t see them going away but like you I do see problems for the others hope they figure it out

[@thisisausername1265]

Great insights. Trucks and the internet both are avenues for my tool acquisitions. I 100% agree that customers are very aware of rebranding and cheaper brands are stepping up their quality.

[@CPthetooladdict]

Absolutely 💯 this is too competitive of a market to be selling the same product at 100% price difference just to say you get better service.

[@joejanie7118]

I was a tech for 9 years and been into engineering for 18 years now. I still buy from my Snap-on guy he's great. What I do is I have 2 sets of sockets and wrenches. If my Snap-on socket breaks no problem I break out the craftsman socket for my back up. I have craftsman tools at home and my back up for work. We have a hard time keeping a Mac tool truck in my town and sometimes Matco is hard to find. Snap-on is my main one and I can go to lowes to get my craftsman replaced.

[@kevindunham9434]

Cornwell dealer here. The internet is pretty easy to compete with if you have a full truck and the product is sitting in front of them. Milwaukee? I sell the shit out of it. My prices are higher? Nobody cares. They are buying ME, and MY SERVICES. Do I lose some sales to NApa and Home Depot? Sure. It has a lot less to do with the product and price and’s a lot more to do with me as a dealer. I show up like clockwork, I’m there every week (save for snow storms or vacations) and I don’t let them down unless it’s something that is simply out of my control. I work late when I have to. Deliver tools on the weekends, open up my truck at 11pm on a Saturday night so a guy can buy a tool to finish his truck so he can use tomorrow, give gifts when they have a newborn, and for Christmas. This job is a ton of work, you’ll get out of it what you put in. Me? I’ve gained 300+ customers, and the majority of them are all now close friends. If someone would rather support Jeff bezos than a local guy that would give their shirt off their back, cool, didn’t really want that person as someone that owes me money anyway. The Tool truck business isn’t going anywhere. It lasted through al the Great Depression , world pandemics, recessions, a bunch of wars, and will continue for a long damn time.
The internet ain’t shit. Bring it.

[@CPthetooladdict]

Love your attitude man this is fantastic to hear I'm happy you are doing well!!

[@mikethemechanic7395]

Been a Diesel mechanic for 21 years.
When I first started. It was Mac or Snap on. My first shop I needed AC guage. Mac guy was a little cheaper. Ordered one. After a few weeks asked the guy what the hold up was. The old timers refused to loan me their AC gage anymore. The mac guy asks for another week. At week 4. I asked again. The mac guy breaks down and tells me he cannot afford to pay for his inventory. My shop manager got so pissed at the guy we kicked him off the property. Snap on had one within a few days. Spent 1 year buying small things. Had bad credit at the time. The snap on guy co-signed my loan for me. Spent 20k on tools and a Box. Glad I was married and no kids for a long time. Took me 4 years to pay it off. My old snap on guy would come to my house on the weekend to give me tools. I stopped buying snap on 5 years ago. Got tired of waiting 2 weeks plus for a socket etc. my patience as I got older became less and the more money I made I wanted my tools now or within a week. I have not seen any new mechanic buy snap on. It’s all HF or Husky etc online. I don’t blame them. I wish I had the option back in 2001. All new mechanics don’t care about what kind of tools they have. Only mechanics who went to UTI or some trade school. Most of us mechanics are in our 40s. I ran my credit on the snap on box to get a free shirt and screw driver set. The snap on guy laughed and told me. He has never seen a 841 credit score. I am not the norm mechanic. I live in the burbs and drive nice cars. I care about my appearance and all of my tools are clean at work. I work with a guy who has all snap on. He throws all of his tools on his box and they pile up.

[@JakeNaughtFromStateFarm]

As you said, people don’t realize how hard it is to stock a truck properly. My SnapOn dealer was just telling us a few weeks ago that he has the 1/4 drive 12 pt SAE sockets stocked just because of the airport. He literally sells them to nobody except the airplane techs, but has to keep them because they buy/warranty them. He may start getting more SAE just because he didn’t realize that everything on the trash trucks except the engine is SAE (at least ours are). A lot of buying on the tool truck can be spontaneous, making it that more important (and difficult) to stock and display properly.

[@thomasperina2990]

Good Evening Fellow Toolhaulics 😊: CP you were spot on accurate. The only tool truck dealer I have is Snap On. I would always give him first dibs on all of my additional tool purchases. Well he's one arrogant A O !!! I text him the part numbers & no response. I follow up with a phone call + leave a message & NOTHING. I feel as I'm doing his job & I've had it. Since I found your terrific channel I have pushed him by the wayside, followed your personal recommendations & purchased tools just based on your say so & it's perfect 🥰 💞 !!!! After I became acquainted with JDTCO I'VE purchased thousands of dollars of dollars of tools, I went to his storefront in northern N.J. & I just love everything about them !!!!!! Now I'm waiting on a pair of Knilex Raptor pliers & they should be in shortly. When I speak to Nick, his son, or an employee I'm treated with respect & dignity. How many people do you know that has 8 Nepros ratchets ????? I found a Snap On ratchet for my knock around tool box that cost over $ 200.00 + tax then I remembered what you have said about the Capri ratchets so I purchased it & await its arrival & besides the Snap On dealer doesn't have the ratchet so it has to be ordered & there goes weeks of waiting & since I pay cash for everything all I get is 10 % off but I'm the one doing his job following up & getting no value in return. Here in N J. you really must kiss ass to get things done & after 60 + years doing vehicles I'm out of CHAPSTICK. Excellent video Chad and I for one appreciate all of your efforts, my best to you, Henry, & all of your subscribers. TMP FROM N.J. 👍.

[@ineedapharmists]

I live in south central Louisiana. Word on the street is our matco dealer loaded his truck up with everything, dropped it off at a Kenworth dealer in Baton Rouge, then hauled ass to somewhere upstate.

[@260Jake]

I started selling thru mobile tool net work part time on the side. It’s allowing a great way to get better tools into hands of a couple smaller motorcycle shops that didn’t have truck support. As well as friends and family. I never expected to get rich from it. And maybe it will never take off enough to go full time. Maybe it will. We’ll see. But being able to sell lang cta wright koken is awesome to keep the rebranding off and price down. And since my overhead is way low, I can sell pretty reasonable. And I outfitted a little trailer to keep costs down. I agree tool truck prices are nuts. My best friend is a matco dealer and a damn good one. And I still support him when I can. Also have a top fuckin notch cornwell dealer who’s a friend. I hope mobile tool biz keeps going. And I hope diy and hobbyists look to some of these brands at least for their heavy use stuff. Keep up the great content CP!

[@wolf-uq9tb]

It's about the convenience of the warranty. I go through a couple of deep swivel 15mm /13mm a year

[@vansohren9048]

The thing thats really getting me is the prices especially snap on I went on the truck today to try to buy one because ive been pulling the pulleys off to replace the pumps for my complete engine rebuilds . 437$ for an 8 piece kit that is some hardened threaded rods and cast puller pieces .. like what does that really cost to make ? 437$ ... I went on justifying spending up to 200$ for a premium quality one vs harbor freight which is 20$ also lifetime warranty but 22x the price really was insane to me . part num CJ3PSB . Not a tool truck hater but some of the stuff seems so outlandish in price for what it is

[@markm0000]

I bought the Mac version of that puller and it’s about $300. I got it because of the warranty. Buying the cheap one online that looks the same has no warranty even if they say it does.

[@anthonydamico5830]

That will be the last time you will ever have to buy that puller. With snap on, if there is a new model that comes out, you will get the new model if need be for a warranty.

[@hdrider2071]

Yep, you can buy 2 in case one breaks and still be under 50 bucks.

[@vansohren4474]

I ended up buying one off the Mac guy who stopped by today 129$ for pretty much the same thing . Much more reasonable to me Snap On 4x the price ! Seems like they have closer pricing in the general tools like wrenches screw drivers etc but the speciality stuff is always way more !

[@vansohren4474]

Part number l39000

[@timwindsor03]

Incredible video brother. Thanks for sharing. Keep the content coming. Hope you have an incredible night. Sorry got really busy and didn't get a chance to call but will as soon as I can. Much love and RESPECT

[@CPthetooladdict]

Thanks for coming

[@jaybilzarian1351]

I work in construction/fleet maintenance and I prefer the snap-on truck. Because when the weekend rolls up I want to forget I’m a mechanic for two days.

[@olivertaylor4779]

Great video, if you really want a tool truck brand big roll cab toolbox there are loads on selling websites, for 2-4k gets a nearly new snap-on or mac 40'' or 52'' roll cab some with top box. As a diyer good tools are essential if you like your knuckles.

[@CPthetooladdict]

Thanks for sharing

[@prevost8686]

I started in the late 80s so other than some new or special tool that I must have or makes my life easier I don’t need much and it’s been that way for I guess the last 12 years but I still purchased things from certain tool men simply because I wanted something that I didn’t necessarily need.
When I started backing off of buying from one certain tool brand was when their hardline tools began being produced offshore. I’m not saying that their stuff was junk but I am saying that if you’re going to buy offshore tools because of cost you may as well buy them as cheap as you can from an online seller. A big part of my patronage of a tool truck was supporting a small business person who was selling premium American made products . Perhaps that’s out of date today. I’m at the end of my wrench turning career because of age.
I think that the changes that are coming in the next ten years will be unbelievable if we saw them today. Just look at how quickly our whole world changed in the last five years.
In closing, I’ve got an absolute fortune just in tools that’ll fit inside my boxes. That’s not counting all the shop and equipment that I have purchased and I don’t regret buying any of it. It fed my family and kept a roof over our heads. I’ve got a few tools with names like Snapon, Mac, Williams that my father made his living with 50-60 years ago that are priceless to me. Hopefully when I’m gone my son and his son will tinker with their stuff with mine after I am gone.

[@WildBill1984]

Your hitting the nail on the head with the Originality comment! I feel the tool industry as a whole has very little imagination or creativity. I’m not a professional auto mechanic, but I do plant maintenance at a large facility for a living. So I work with hand tools daily. There is a need for creativity in designing new tools and updating current tools to fit modern manufacturing and maintenance needs. I watch a ton of tool videos on CZcams and combine that with my own experience. I feel there’s a need for a new ratchet drive sizes or types. Between 3/8 and 1/2”. Tools with different coatings other than chrome and rust. I personally think the ratchet lengths some of the companies produce make no sense.

[@robertraynes3229]

Honestly CP the tool truck experience isn't what it was 10 years ago. Between the delays with warranty items and the quality of some of the manufacturers anymore I find the oem and buy from them for less because if it breaks and I need to wait months to get it replaced I might as well just buy it again with the money I saved.

[@johnasosajr]

My snap on guy was trying to get me to buy a box the first year cause I had tools stacked on the floor and I wouldn’t do it I told him the most I would spend on a box was 500 eventually he showed up with a trade in and I took it but a giant box is not worth it to me I would invest in a cart before a box any day

[@SaggyNaggy]

My Cornwell guy tried to sell me a set of Milwaukee wrenches for roughly 190. Amazon had the exact same set for around 130

[@glenmclendon9209]

Started my career in 1980 . Had a tool truck that was regional . Thorson Tools I think it was in TX .
Back in Indiana now . Mac , Cornwell and Matco routes are all gone in my area .
Snap On is our only truck .

[@CPthetooladdict]

Thanks for sharing

[@BubbaAyers1969]

Nice boxes, I don’t have room to bolt mine up complete just 12’ of it, maybe when I go into another shop I can bolt up all 18’ .. great video 👍👍

[@CPthetooladdict]

Great idea

[@TurboDog73TX]

I was a tech for 20 years and in the beginning I would buy many tools off the truck, primarily for the financing, and the quality.
However as time wore on and I got married and then children came along, I found Myself goong less and less on the truck, and more and more into pawn shops, and seeking the same tools, abheit used.
Then in 2004 ALL of My tools were stolen ( @ $150K worth..) and I was ready for a career change into the oil field.
Recently, after our tyrannical government has all but gutted the oil field, I've been doing a LOT of side work.
As I've been building up a new collection of tools, Harbor Freight's Icon line has been the lion's share of the basics.
Where the tool trucks can still compete is in Diag tools and other unique specialty stuff. That's about the only reason I'd darken the door of one now.

[@TheDrumminjay]

Plus a lot of people just order their stuff online. Snap-on, Mac, and Matco all ship/sell online

[@gran_turismo_fan]

I think it's a good alternative to buy tools online occasionally but I wouldn't totally rely on buying tools online if it's something very specific that only technicians use. In those instances, having a tool dealer that's smart and listens on what tools you need and is honest with you for the most part. It's absolutely worth the money.
If you're a technician, I firmly believe that paying good money to your tool truck guy for good tool service and supporting their tool truck business the right way can definitely exchange lots of positive benefits between you and your tool dealer.

[@ghost13829]

As I continue to age I feel it is important to support America and the products that are made here even if they are little more expensive. It's fine if it takes me a little longer to pay it off. Professionally wrenching 18 years(flat rate) 40years old. Just an everyday Ford mechanic here, take it as you will.

[@renehernandez1403]

I fall in the 18 to 24 group. Every Friday I always look up to going onto the tool truck. Honestly, I do get excited when the truck pulls up. Customer service has always been great for me, and I will continue to go on the tool truck as long as they keep coming. One thing I like about my Matco rep is he will remind me it's not wasting money it's in investment into the trade you're working in.

[@CPthetooladdict]

That is awesome! Just keep in mind that the statistic doesn't say all so you are a good man!!

[@CPthetooladdict]

​@deedeeramone34 wow you are so smart matco has been doing that since 1978 this is news to who?.
... you? Lmao

[@BOYBROU]

FYI, MAC tools and Proto Tools are both owned by Stanley Black and Decker. Also look at some MAC tools and Proto and look at the similarity. Proto Tools are a widely used tool brand, that companies buy in the oil and gas field in Louisiana and other places.

[@CPthetooladdict]

Next time watch the entire video before trying to educate me on companies I worked for 15:40

[@BOYBROU]

@@CPthetooladdict I did watch it in full and enjoyed your video. I was just putting the information out there that I missed. I meant no insult, I apologize if I offended you.

[@tallbrian100]

I looked into getting a tool truck from Mac. Out of the box I was looking at $100k for a used truck and $70k in starting inventory. They had 100% financing at 15.9%, that is a lot of carring cost to cover every month.

[@gregwillis7767]

Our old snap on dealer was always willing to deal, often saving the tech $ on a bundle. Then he retired and we got a new guy. We actually look at the online snappy catalog before getting on the truck, for a tool number ( he doesn't know tools by description) and price. The new guy is always priced over what the tech would pay buying directly from snap on, usually WAY over. He must be getting a "dealers bulk price", and NEVER offers a deal.

[@Eggomania86]

I definitely agree! I can See Stanley Black and Decker eventually discontinuing MAC. The tools MAC sells are basically other Stanley Black and Decker products. MAC truck guys pretty much sell Proto, Facom and Dewalt. All of said brands you can buy online for lesser price point. Same can be said with Matco they rebrand nearly all their tools.

[@Eggomania86]

@Your Name Very true

[@sascandave]

I ordered an air tool from Mac. Took two weeks for him to get it paid around 300 CA. For it . When it came clearly said made in China with a Mac sticker stuck on it . Later found the identical tool at princess auto ...that Canada's Harbour freight .... for 50 bux . Total rip off .

[@ZetaN7]

Out of the big four tool trucks in my three years as a mechanic. Along working in 5 different shops. 3 Snap-on. 2 Matco. 1 Cornwell. My shop will be getting Mac in the end of this month.
The Snap-on trucks were always full of stock. One matco truck was a new guy and filled with stock. The other truck was a season dealer barely had anything. (Both dealers lived in the same town so they only knew each other lol). And Cornwell only one guy. Bought a lot from him. But the company is starting to shy away from their in house made brands. My dealer told me due to lack of proper staffing in their manufacturing plants. He also sells non Cornwell brands as a back up and side job.
Unfortunately I am starting to move away from Cornwell not because of my dealer. I have a great business service and experience from him. Most of Cornwell's inventory is cheaper on Amazon. Unless something I cannot find on the websites. I go to my Cornwell dealer.

[@djosbun]

These types of ‘non-tool’ tool video discussions are really well done by you, CP. More of these “Insights by CP” will be hugely successful in terms of views and “likes”. I think everyone will agree that you’re a highly intelligent person so if you can find some other topics to cover (regarding the industry, whether it’s technician education, business marketing/growth, etc.) I think each video will be highly successful.

[@brandontabethabrisbin9753]

i miss being a tool truck dealer but the amount of people that would default or take the tools and skip was what caused me to give it up

[@user-mm9hv2oj8d]

IMO the majority of the business is because they are giving sub prime short term loans on the tools. Without 40-60-80-100 a week they would not be selling $400 socket sets or adding 40% to the price of a Milwaukee impact.

[@davidkafka2452]

If the tool truck brand can capitalize on prestige there is still a reason for them to exist. Like you mentioned, the more senior techs are more likely to flex their tool collections. And like collecting anything, there is always someone who looks forward to completing another collection. To me that brand is snap on just because of their legacy of being associated with mechanics I admire.

[@douglasdangelo6755]

I own a marine repair and yacht restoration business. To me the marginal increase in performance for tool truck tools is not worth the four fold increase in price. If I buy from snap on or Matco and have a problem with a tool I need to wait about a week to see the dealer for service. If I buy something from Carlisle, or icon I can go into a Napa or harbor freight and can get a replacement in mins. As a business owner who travels between jobs I cannot afford or store multiple tools that are of no use to me because they are in need of service. One of my neighbors is a former snap on dealer. One of the reasons he states for the cost is that they need to compensate for their loss in tools that could not be collected from debtors.

[@nuxboxen]

Man CP that was one hell of a presentation.... I'd heard you say you went to college, and that doesn't mean much I know. But I'm impressed brother you are corner office material buddy!

[@CPthetooladdict]

Thanks I'm just a hillbilly blue collar mechanic no white collar job is ever in my wheelhouse lol

[@dosgos]

Unbranded tools don't have the margins to support premium truck delivery & service. Those are for big box stores with scale.

[@inexpro167]

I'm a cornwell dealer. We are actually growing and we build our own tools. We are not publicly traded so we are able to keep prices lower than snap-on. If any tool truck that will go under would be MAC. They just made a good case to put MAC tools on the shelves in brick and mortar stores

[@CPthetooladdict]

I'm still skeptical I love cornwell but it doesn't love selling tools they need better leadership grandpa cornwell isn't up to speed with the world.

[@inexpro167]

@@CPthetooladdict he died a couple years ago. Before he passed he set up a board and made it where it would never go public and employees at cornwell own 20% of the company. While he was alive he was comfortable with the money he was making. You'll see cornwell in 5 years as the top tool franchise

[@CPthetooladdict]

I hope this is true beings they are the oldest mobile tool truck business and they have made some improvements they need to ramp up their tools and stop pushing the cheap stuff imo.

[@rockstarfan886]

I'll have the unpopular opinion here at the end of the day tools are tools. When I first started out I had probably 90% usa made craftsman in my box and some matco. I can tell you i embarrassed some of the techs in the shop I worked in because they were paying out the ass for tools off the truck and I never spent more then a few thousand on the tool truck over a 5 year period at this certain shop. I owned all my tools free and clear it got to the point where some of the techs in shop came after me because I was getting all the gravy work and flagging 60 hrs a week which in my area is a lot I didn't make a killing but considering I didn't have a tool bill I made out pretty good I have 4 kids so blowing my wad on the truck every week wasn't an option the tools don't always make the mechanic skill and learning to work with what you have can take you far ive seen guys with 20k in tools and have no clue how to even use them. I could out work half the guys in the shop with less tools it is what it is

[@CPthetooladdict]

I don't think it's all that unpopular good comment!! Thanks

[@rockstarfan886]

@@benc3380 you sure don't... I totally understand the love of tools and wanting to have certain tools just to have them there is nothing wrong with that but to many channels are poisoning the up and coming mechanics by telling them you need every tool in existence to be successful (i haven't gotten that from cp's channel he is just a lover of tools) but I do see it from lots of others mostly snap-on fan boys. This seems to be a popular subject this past week I think I'm going to make a video for my channel where I talk about this subject and give a tour of my box and what I used when I was a shop mechanic it was never a video I plan6on making but I think I will now

[@drock5298]

The prices are rediculas. As a father myself I can barely afford there tools. And a box I had our matco guy who is super cool tell me that the 3k matco box he pays $700 for it. I'm sorry but there all a rip off. Sell your tools for cheaper and still make good $. Sounds simple to me.

[@gamerX-wk7ct]

everyone has there own way . with me got all my hand and air tools from snap on at 19 had it payed off by 24 and that total was 22 thousand I think this was back in 97 .

[@cyrusmoser1090]

Team Pennington mac tools is awesome!! Nowadays almost anyone can get stuff next day for less offline. I buy my tools off him because of his customer service! He has gone above and beyond for us! Time is money and good service isn't cheap!

[@CNCali-]

Professional tech at a dealership for 20+ years. What I see now is the up and coming techs aren't invested in themselves. They don't spend the money, and go the cheap route. Have the employer purchase some of their tools, go to HF etc, I have had many great snap-on tool truck dealers, one being Kevin Bodine out of Springfield, IL. Shoutout. I feel bad for the new dealers, young, learning curve is hard and the competition with the internet like you said. The quality of the new snap-on is not that of the old. Could go on and on. Great topic to explore more. Appreciate the video. Our Matco guy has his truck as just a side hustle, seems like the only way to make it work.

[@randywilliams4325]

Local snap on dealer has sets of tools on the truck but can’t service a test light . He has to order parts for it . If he has to order things I will just order from Amazon. Or buy from Harbor freight .If it’s cheap I will just buy another tool if it breaks . But when a Snap on dealer takes 2 weeks to get me a 12v test light he lost my business for good.

[@roadtechmatt4112]

I really don’t see Matco or Cornwell surviving the internet apocalypse. It’s just way too competitive out there now. By the way, I really enjoy these type of videos. Well done sir.

[@Docholliday1106]

Tool trucks may not go away, but are feeling the bite from online sales from competitive brands. You most certainly will find quality on a truck, convenient service on a truck, if I break something, the truck will arrive, rather than try to send it back to an online vendor. On the inverse, you can find some very solid tools online, as you've shown on your channel, however can you or anyone really wait for it? Can you wait for warranty exchanges? I'll keep using trucks, even though it costs more in the end, knowing I'm going to be taken care of, and that I'm supporting local business since the truck is independently owned and operated.

[@jeramy2398]

In my opinion if I buy a tool from Amazon or online tool seller I pretty much figure it's a disposable tool if breaks toss it if buy off truck I know even if don't have dealer the companies will still warranty. Somethings don't need quality but once use a good ratchet and good wrench it's hard to go back.

[@OACSOME]

At my shop our Mac dealer is the best out of the big 3. He's there every Tuesday morning same time. Decent deals he's fair. Our Snap-On kid shows up once a month MAYBE. Consistently "forgets" orders and doesn't understand making a deal. I'm not sure how he even survives.

[@markm0000]

Same thing with my SnapOn guy. He’s a rich fool and I don’t trust him at all. I tried to order a pair of parrot pliers for 3 months and he made up lie after lie every week why it’s not in yet. He has money as he’s constantly showing off new toys and remodeling he’s done but none of his attention goes to customers. I made a decision to never step foot on his truck again. If I ever need to warranty my old SnapOn stuff I will just have to wait and ship it off myself because I sure ain’t dealing with him again.

[@OACSOME]

@@markm0000 Mac and Matco are just fine anyways!

[@carlhansen8668]

You can also online have weekly payments 0% like on a tool truck with pay pal etc. So the benefits of buying off a tool truck and having weekly payments has gone.
The only reason snap on sells is because of weekly payment few people would pay £300 cash in one go for a spanner set for example.
Great videos keep it up 😎
Wales UK

[@brandoncrimmins6296]

The issue isn’t really the internet. That’s been a cop out for so long with almost every industry that’s it’s essentially debunked itself. The issue I see is the fact that people today don’t appreciate quality. And American made is almost a derogatory term for young kids. I’m here to tell you if you’re buying ratchets from anyone other than Snapon. You’re wasting your money regardless of the price or warranty. I’ve learned that the hard way over almost 20 years as a diesel mechanic.
I think the real problem here is harbor freight stealing the tool designs of Snapon and selling them for a quarter the price. I have both Harbor freight stuff and Snapon tools and the HF pliers feel like sponges when you really start cranking on them whereas Snapon tools are rock solid regardless of how much you lean on them.
Like mentioned in the video. If you would prefer to buy cheaper tools and spend the remainder of your tool money on bills or other expenses. That’s perfectly fine. And there’s nothing wrong with that at all. This is actually why I have both Snapon and cheaper tools. Sometimes I just need a tool for a couple projects and I don’t want to wait a week or two to see the tool truck.
I personally think Snapon will be around, in mobile trucks, long after I’m gone. However unless something changes… the other three probably won’t be. Which is pretty sad because I personally love being able to go on the Mac truck and buy all my Dewalt tools. Yes, there’s a premium because of the Truck service. But they do also get better warranty results than the average consumer does on the same dewalt tools. And provided you keep a good relationship and reputation with your tool dealer. You get interest free financing on the trucks. Unless you’re spend thousands. Then you’re opening a credit account. But I’ve never had to put my power tools on credit. Just the Truck account.

[@markm0000]

I think Mac Tools having Stanley will make it out of everyone here. SnapOn is just too big to change and can’t possibly compete when everyone expects all their tools to be Made in USA. Cornwell is definitely on the chopping block. Why would anyone wait a week or month to get the same exact tools they can get online shipped next day for half the price.

[@erichand9816]

Living an hour and half away from any harbor freight tractor supply etc and working flat rate and having some coming to me well I work and ask me what I need is definitely a big advantage to the to tool truck and some purchases definitely need to be planned out a bit

[@CPthetooladdict]

I completely get it makes sense to be efficient.

[@davidschwartz3427]

Good customer service isn't necessarily in person. Tekton will 2 day ship you replacements. The tool truck comes once a week and ain't comin back 2 hours after you broke something. Big hardware stores replace tools in person hassle free same day in my experience. I work on pretty light duty stuff out of a snap on box provided for me, I do harder work from my personal collection and have warrantied 2 tools in a decade from cheaper brands. Something to think about.

[@tonyg7553]

I don’t always agree with you, but I always love your videos.😊

[@CPthetooladdict]

I honestly would hope everyone would feel that way. I'm not a dictator

[@Numbah893]

To be honest I do not even see tool trucking going anywhere. The one thing thats holding back online buying for tools is getting your tool replaced under lifetime warranty. Your tool breaks and now you need to contact the tool company online and have the tool company ship their new tool to you. Instead of getting the job done, now you are waiting for your tool replacement to be delivered in the next 1 to 3 days. Where as your tool truck will have a new socket, ratchet or wrench to replace your broken tool on the spot. Leaving you to still get your job done..

[@JohnWoessner-pt7yr]

43 years in the business. Best job around.

[@ElPatoification]

The comments of people saying stuff like 'I buy from the tool truck to help support my tool guy.' just kill me. Why!? Support yourself, support your family, not some salesman, and that's what they are, salesman. Do what you want with your money, but for the life of me I cannot understand paying someone crazy amounts of money for what amounts to lip service. 'It has a lifetime warranty', it better have, at those prices, and yet I still don't care because I can buy multiple tools for what the trucks charge for one unit anyway; and considering nothing lasts forever, I'm happy to be able to quickly replace well built, well used, well priced tools instead of waiting for an overpriced one to finally come back from warranty. Three days a week, every single week, I get interrupted by three different tool truck shills, whilst I'm working for a living because some salesman is allowed to walk into the shop unimpeded and try to talk money out of my pocket, money that I actually work for. Salesman are leeches, and tool truck guys are no different. Keep your hard earned money and let the leeches die of starvation.

[@JC_AUTO831]

I think you are correct cp. the tool truck is a sinking ship. I have purchased 95% of my tools from tool trucks. I am all about the customer service too. I look forward to the days when the tool trucks come. We used to have all 4 brands in my area. All we have now is snap on and Matco.

[@CPthetooladdict]

Thanks for sharing

[@jrico3051]

As a tech, its not that I don't care about quality. Its the fact that I can buy a good quality tool online for MUCH cheaper than I can get on the tool trucks. With warranty and every thing. The face to face interaction simply isn't necessary anymore

[@tpfromcentralpa1692]

Wouldn''t make me mad if they all failed...........I was a traveling ag and heavy equipment mechanic, self employed and nobody was interested in selling to one guy who wanted to pay cash for stuff. They wouldn't stop at my shop out in the middle of no where for one person, I get it............But wouldn't ship anything either, I would see dealers in two counties at various customers of mine who had size and some employees and I remember one time I wanted a complete set of metric wrenches with no skips to put in a roll, because when I am out in a field laying under a machine, I can't have skips. I asked and everyone was intersted, after that crickets, not a call, text, email, nothing and I ended up going online. Then I would see them and they would say how tough selling was..................And it wasn't just one brand............Snap On, Mac, and Matco. I am more upset that the old school made in the USA Craftsman is gone, I prefer stuff from here that was easy to get replaced..............Unfortunately those days are over, seems mostly import junk.

[@johnasosajr]

I’m 32 I do care about price I have 3 kids but I do have a lot of stuff from the trucks and then some things I have cheap stuff like pry bars or my cart and toolbox I got from harbor freight and husky I do love the quality of tool trucks but it’s hard to justify big purchases with them when a box can cost 20 thousand and you it’s not typically something you roll around and work out of all day

[@CPthetooladdict]

I completely understand I listen to everything every single person has said on my channel thanks for sharing this perfect example of a respected source!!

[@davidwalle5025]

Good job cp. You are absolutely right about Mac more videos like this. When is icon going to start showing up on tool trucks?

[@CPthetooladdict]

Good question! Lol

[@jaimetumtum81able]

The convenience of the truck coming to me is why, I don't mind paying for a higher price and why I doubt they will be going out of business.

[@craigjorgensen4637]

Yep, I believe the mobile tool business would be more of a challenge today than in the past for several reasons!

[@user-jl3dd6rf7d]

It's not complicated. Many of us just don't trust on line buying.. Many, Many reasons.. I never got to enjoy the luxury of
the best tools. Now it's way different. Too many millionaires to compete with. There are DIY people that have taken all the business.

[@CPthetooladdict]

Thanks for sharing

[@southwestndn8401]

I bought the Walmart tools at first but when I broke my locking pliers lmao I started thinking about better brands