Apple Refurbished... What's The Catch?

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  • čas přidán 3. 06. 2024
  • In this video we finally take a look at the inside of and Apple Refurbished iPhone. The phone we purchased was the iPhone 12 Pro 512GB because that is the only Apple Refurbished iPhone available in Canada right now but looking at the American website there was a lot more options and deals on refurb iPhone and other Apple products too!
    We took a look at the unboxing experience for an Apple Certified Pre-Owned product, show you how to test a used / refurbished phone properly and also did a full teardown investigating the refurb job done by Apple. What we found inside is worth taking a look at and at the end I give my opinion on Apple Refurbished as well as how it compares to some of the other refurbished iPhones I've made videos about before!
    Don't forget to check out my other videos on refurbished phones. I've looked at phones refurbished by Amazon, Wish, Best Buy and even GAMESTOP. Each have their pros and cons and results may vary but refurbished is a great way to save some money and keep phones out of landfills.
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    Chapters:
    0:00 Why Buy Apple Refurbished?
    0:49 Unboxing Experience
    2:21 How Thorough are They?
    3:00 What do Refurbished iPhones Come With?
    3:35 How to Test an iPhone
    4:53 Opening the iPhone 12 Pro Max
    5:28 Looking Inside the Refurbished iPhone
    6:10 iPhone 12 Pro Teardown
    7:00 What did They Fix?
    7:11 Should You Buy Apple Refubished?
  • Věda a technologie

Komentáře • 1K

  • @PhoneRepairGuru
    @PhoneRepairGuru  Před 10 měsíci +220

    Wanna know what other refurbished phones look like?
    Best buy : czcams.com/video/ZaY5vRwL9zI/video.html
    Gamestop: czcams.com/video/x5Jjq4dJfGc/video.html
    Wish: czcams.com/video/1Dkan8AFR6I/video.html

  • @SentinelAdam02
    @SentinelAdam02 Před 9 měsíci +5699

    Former Apple employee here, I can say with confidence that 80% of refurbed iPhones are essentially brand new phones that were returned. Apple still replaces the outer shell and battery regardless.

    • @arikowidtrash7074
      @arikowidtrash7074 Před 9 měsíci +103

      why they returned the new phone?

    • @stephanes.
      @stephanes. Před 9 měsíci +89

      What are the 20%?

    • @Unreleased831
      @Unreleased831 Před 9 měsíci

      get a newer model maybe@@arikowidtrash7074

    • @H8RSAPPRECIATE
      @H8RSAPPRECIATE Před 9 měsíci

      @@arikowidtrash7074everyone has their own reasons maybe they didn’t like it or they wanted to upgrade. It’s funny a lot of people still don’t know that you can get all your problems fixed at a phone repair store instead of buying a new phone or upgrading lol

    • @asutora.5363
      @asutora.5363 Před 9 měsíci +336

      ​@@stephanes.presumably actually broken iphones

  • @LordOfReb3ls
    @LordOfReb3ls Před 10 měsíci +1046

    It’s funny, when I got my 14 pro max, I traded in a gold iPhone 12 Pro 512gb. The odds are astronomical, but still, it’s humorous to imagine that used to be my old phone

    • @V3R0N1KA3K
      @V3R0N1KA3K Před 10 měsíci +58

      Do you know the serial number if so ask prg for the serial number

    • @LordOfReb3ls
      @LordOfReb3ls Před 10 měsíci

      @@V3R0N1KA3K oh I traded it in a year ago. I have no earthly idea haha. It is EXTREMELY infinitesimally unlikely that it is mine

    • @jaysmokin
      @jaysmokin Před 10 měsíci

      @@V3R0N1KA3Kthey changed the serial number after it’s done it’s like a new phone

    • @ParodieHecker-mobile
      @ParodieHecker-mobile Před 9 měsíci

      ​@@V3R0N1KA3Kit's in the video

    • @Redragonytb
      @Redragonytb Před 9 měsíci +1

      @@V3R0N1KA3Kyou might get it back for a cool price maybe who knows🤨 he’s a great guy prg

  • @JuanAlvarez-uf3np
    @JuanAlvarez-uf3np Před 9 měsíci +751

    Fun fact I’ve worked at Apple and those phones are the ones that we replace when you ask for a warranty. They are brand new, buy refurbished

    • @Rezik.
      @Rezik. Před 9 měsíci

      Elaborate

    • @ryanb5308
      @ryanb5308 Před 9 měsíci +7

      What about accessoires? Like the 3rd gen AirPods?

    • @JuanAlvarez-uf3np
      @JuanAlvarez-uf3np Před 9 měsíci

      @@ryanb5308 same thing

    • @18PregnantAndProud
      @18PregnantAndProud Před 9 měsíci +7

      if they r brand new, then why r they selling it at a discounted price?

    • @xuus
      @xuus Před 9 měsíci +82

      @@18PregnantAndProud because they are technically not brand new, so they simply can't sell them as brand new

  • @RobMemphisOC
    @RobMemphisOC Před 10 měsíci +834

    When the new MBP was released I was told by the Apple employee to order a refurbished. Any recalled issues would have already been handled and for less of a price.

    • @robinbanda1723
      @robinbanda1723 Před 9 měsíci +16

      Yup

    • @jaywhite15_AL
      @jaywhite15_AL Před 3 měsíci +1

      Plus these devices have had a human eye and hand touch to repair them, then tested to the same standards as new devices. I always go for the refurbished, as it also keeps some e-waste out of the landfills (I don't want all those battery heavy metals leeching into the groundwater).

    • @BillAnt
      @BillAnt Před 3 měsíci

      Everyone who buys a brand new device is basically a guinea pig for te company (any company).

  • @dizzydell3668
    @dizzydell3668 Před 9 měsíci +753

    One big thing he didn’t mention is refurbished devices typically have limited warranty which means you can add apple care

    • @chilivelife2581
      @chilivelife2581 Před 9 měsíci +43

      Exactly what I was looking for. That’s one reason Apple Refurbished have an edge over others

    • @siroglethorpe311
      @siroglethorpe311 Před 9 měsíci +13

      Why have apple care when u have this guy lol

    • @issachocolate5116
      @issachocolate5116 Před 9 měsíci

      ​@@siroglethorpe311since its still a lot cheaper in the long run unfortunately.
      Genuine apple parts are stupidly expensive and still require their sterilization

    • @bad26498
      @bad26498 Před 9 měsíci +8

      @@siroglethorpe311 astronomically cheaper. what?

    • @siroglethorpe311
      @siroglethorpe311 Před 9 měsíci +1

      @@bad26498 rlly? Apple care is a subscription so I think u end up paying more

  • @ilyasg2108
    @ilyasg2108 Před 10 měsíci +362

    About the IMEI, apple actually completely rewrites it. The boards get a new IMEI, as the previous one could be tied to a carrier/someone's account

    • @dieseldragon6756
      @dieseldragon6756 Před 9 měsíci

      This is a *very* important consideration, and it's good that Apple assign a new IMEI. 👍
      As mentioned in my own comment I used to own an iPhone XR - Bought secondhand from a local pawnbrokers. Worked perfectly fine with my SIM when I put it in, but as I only ever used it on wifi it lived on airplane mode and never touched the cellular network. 📶
      Two years later, and I sell it on eBay. The buyer found that it would not activate cellular, and was getting messages to the effect of „SIM not allowed“ and „Barred device“. I accepted their return and took it back to the pawnbroker to investigate - It turned out the previous owner had knowingly defaulted on their cellular carrier account, and the carrier had blocked the phone for non-payment. Because I never used it on cellular, it took 18 months for this to come to light. 😲
      On the bright side; The pawnbroker - In line with the traditions of their business - Accepted return of the device for the original purchase price and presumably took the previous owner to the cleaners over it...But that certainly got me off the idea of ever paying top dollar for secondhand phones! 😨

    • @thegreypath1777
      @thegreypath1777 Před 8 měsíci +1

      @ilyasg2108 - Thanks.

    • @xninja2369
      @xninja2369 Před 6 měsíci

      Nothing new bruh 😂
      you can rewrite yourself, atleast in Android , I have done that before

    • @SzymonPmc
      @SzymonPmc Před 6 měsíci

      @@xninja2369you cannot write an imei to an iphone, only way is to swap nand (unless you are apple themselves it seems)

    • @wiiuenjoyer36
      @wiiuenjoyer36 Před 2 měsíci

      wow so if it was blacklisted before the refurb, the new owner doesn't get hit by it. Nice

  • @mediamech
    @mediamech Před 10 měsíci +587

    I would sure as heck buy an older iPhone 12 Pro than an iPhone 14 today.

    • @Forrest_O.
      @Forrest_O. Před 10 měsíci +54

      I have a 12 mini, I recommend the 13 pro over the 12 pro.

    • @traydizzil95
      @traydizzil95 Před 10 měsíci +16

      I really liked my 12 pro it was a good phone

    • @Nateywateyyy
      @Nateywateyyy Před 10 měsíci

      @@traydizzil95I’m looking into it. It’s definitely a huge update from the iPhone X

    • @AloneSolace
      @AloneSolace Před 10 měsíci +45

      @@HanchakovskyThis one was expensive because of the storage. And Phone Repair Guru uses Canadian dollars, iPhones are sold at higher prices in CAD. I’m assuming you’re from the US btw

    • @Gamer-Jeet
      @Gamer-Jeet Před 10 měsíci +1

      So would my dad

  • @noomkahn
    @noomkahn Před 10 měsíci +225

    You've inspired me to learn phone repair! Thank you for being such an inspiration.😊😊

  • @Ucfahmad
    @Ucfahmad Před 10 měsíci +61

    My only problem with Apple refurb is it’s always priced so close to new to make people think “f*ck it might as well buy new for a couple bucks more”. Also they never EVER refurb current or even last gen iPhones.

    • @MTTech
      @MTTech Před 10 měsíci +6

      Probably the point for why Apple does what they do.

    • @ClavinZKL
      @ClavinZKL Před 7 měsíci

      They don't rufubissh last gen or current? So u mean they don't refurbish anything lol for example 15 came out so u mean they only refurbish the 14?

    • @Ucfahmad
      @Ucfahmad Před 7 měsíci +7

      @@ClavinZKL I mean they don’t ever sell the current gen or last gen in their refurb store. If you look now, you will only see iPhone 12s being sold refurbished. That’s because they know if they sold anything too recent, that would potentially harm their new iPhone sales.

    • @ClavinZKL
      @ClavinZKL Před 7 měsíci

      @Ucfahmad oh, I'm not familiar with apple so I thought by last gen u meant every phone before the 15 🤣

  • @goJesusandStarcraft
    @goJesusandStarcraft Před 9 měsíci +64

    I got an M1 iPad Pro from apple refurbished. Saved about $200 compared to new and the unit was absolutely spotless. As far as deals go, sometimes amazon or best buy are better, but as far as quality goes, I can wholeheartedly recommend apple refurbished.

    • @GU_WOP_O
      @GU_WOP_O Před 9 měsíci +3

      I just ordered a brand new 2tb m1 iPad pro 12.9 for $1000 on woot. Hoping it comes with iOS 15.4.1 or older for jailbreak. Killer deal if you ask me

    • @goJesusandStarcraft
      @goJesusandStarcraft Před 9 měsíci

      @@GU_WOP_O that's a crazy good deal

    • @xuus
      @xuus Před 9 měsíci +2

      i also ordered an M1 iPad Pro 11'' in it's cheapest configuration for 749€ and i'm super happy with it. It's basically brand new and I paid less money then I would pay for a new iPad Air

    • @insanestudios8018
      @insanestudios8018 Před 9 měsíci

      @@GU_WOP_O didnt those ship with either 15.6 or 16

    • @GU_WOP_O
      @GU_WOP_O Před 9 měsíci

      @@insanestudios8018 no they came out in 2021. Mine did ship with 15.6 unfortunately so just going to it's delay to 16.5 and hope for the best on an iOS 16 jailbreak

  • @MattRobloxYT1
    @MattRobloxYT1 Před 10 měsíci +81

    Wow, i wonder if there will be any screws missing.

    • @johnzestercorps
      @johnzestercorps Před 9 měsíci +16

      There shouldn’t cause it’s the manufacturer who refurbished it and not a third party shop

    • @youcefdz5598
      @youcefdz5598 Před 9 měsíci

      ​@@johnzestercorpsjokes exist buddy

  • @dakotaaesoph
    @dakotaaesoph Před 9 měsíci +9

    I used to work for a Foxconn affiliate and they basically used all new parts for everything, but the motherboard. There are a few different device assembly and disassembly lines that take the phone all the way apart, do extensive testing of the motherboards by plugging them into devices that check that everything is still working, the motherboard gets flashed with new information, like the IMEI and all of the parts are serialized to the device and assembled. They use all of the same equipment that the normal assembly uses.
    They may refurbish some of the other parts, but at the end of the day, these are basically new phones.

    • @dakotaaesoph
      @dakotaaesoph Před 9 měsíci +2

      There shouldn't be any fingerprints, so whoever was working on that part, wasn't wearing their finger cots.
      The screws aren't tightened by hand, but with an electric torque screwdriver that is calibrated to not over tighten. They can still go in sideways, but it shouldn't be overtightened unless the calibration went off. I'm surprised you didn't have a device with a torn graphite layer anywhere. It was so common to see the screen with the torn graphite layer that it wasn't even considered an issue. (maybe that changed at some point)

  • @austrianexplorer92
    @austrianexplorer92 Před 10 měsíci +168

    I think that Apple Refurbished is good, but still, they should try with some older phones. The 12 will stop being sold refurbished after the 15 is out. If I could have bought a refurbished iPhone 5 I really would have.

    • @samakshbharagav5012
      @samakshbharagav5012 Před 10 měsíci +10

      Yeah I wish they would continue some of the older phones that would be cool!!!

    • @oldpcuser3136
      @oldpcuser3136 Před 10 měsíci +22

      i wanna buy refurbished iPhone 4

    • @monkeygamesYTube
      @monkeygamesYTube Před 10 měsíci

      @@oldpcuser3136how much would you be willing to spend on an iPhone 4

    • @destroyer100onblitz
      @destroyer100onblitz Před 10 měsíci +1

      @@oldpcuser3136you cant

    • @fred-youtube
      @fred-youtube Před 10 měsíci +10

      Those phones don't have software support anymore, so I doubt they would do that.

  • @ADCowie
    @ADCowie Před 10 měsíci +78

    I bought all of my Apple devices on their refurbished store, that's an iPhone, iPad and MacBook Pro. They are typically about 15% off but here in the UK Apple just cleared out a load of old iPhone 11s for £379 which is nearly half the original list price so if you don't mind buying something that is just a couple of generations old you can get some great deals.

    • @cricketgoldYT
      @cricketgoldYT Před 10 měsíci +4

      I have an referbished iPhone 12 mini from Apple and I think it was £400

    • @malikkelly
      @malikkelly Před 10 měsíci

      eBay rebubished is better

    • @tezcanaslan2877
      @tezcanaslan2877 Před 10 měsíci +20

      @@malikkellylmao

    • @insanestudios8018
      @insanestudios8018 Před 9 měsíci

      @@malikkelly ebay used is better if you really want value

    • @dieseldragon6756
      @dieseldragon6756 Před 9 měsíci +1

      Probably ex-demo or unsold/forgotten UK-held stock, I'd imagine. If you happened to buy one, does it have a UKCA mark on the box? 🙂
      Actually, I might head to the Apple refurb site later. I know they're close to obsolescence (If not past it) but I miss my Xr, and I'm not buying another one through a reseller after the experience I had with that one!
      (Previous owner defaulted on their account after I'd bought it, and the network provider blocked the phone without my awareness.)

  • @Supertobias7
    @Supertobias7 Před 10 měsíci +18

    My brother bought a iPad Pro refurbished by apple and everything is just like it's new. For the price this is really good.

  • @FloresdorfGaming
    @FloresdorfGaming Před 10 měsíci +10

    0:54 I think the editor forgot to remove that part lol

  • @stanleyK628
    @stanleyK628 Před 9 měsíci +11

    Got my 12 Pro Max the same way, felt just like a new one. Definitely worth going for if your are on a budget.

  • @MaxiWantsFood
    @MaxiWantsFood Před 9 měsíci +10

    Nice vid. I expected that there would be errors in Apple's renewed iPhone program. But hey, it's as you say, it's Apple, you have to trust and refurbished cell phones can obviously have minimal errors. Saludos desde Argentina! 🇦🇷🙂

  • @mediotakutomasperez8724
    @mediotakutomasperez8724 Před 9 měsíci +26

    When I decided to buy an iPhone 13 Mini, I first did it through the Apple refurb page. At first the only odd thing I noticed was that the gap between the screen and the top bezel was a little wider than usual, allowing dust to enter, but nothing I couldn't remove manually with the help of something thin. The real problem came about a week later, when all mobile data functionality stopped working regardless of which SIM I was using. I took it to an Apple Store and they confirmed that the antenna was malfunctioning. The funny thing is that they couldn't exchange it for me there, because refurbs are web-only and therefore returns can only be made from there. Anyway, I returned it without any problems and simply bought a new one on Amazon. The new one has a perfectly sealed screen, so yes, that wasn't normal either. I suspect the antenna was the component that was originally malfunctioning on the original refurbished phone, and the technician just failed to repair it properly. I know my case could just be bad luck, but I just wanted to put my two cents in here for everyone. On another note, the 13 Mini is my favourite phone and I couldn't be happier with its form factor!

    • @atlanticatmosphere6695
      @atlanticatmosphere6695 Před 8 měsíci +1

      Don’t see any 13 minis on apple site yet

    • @nothing9220
      @nothing9220 Před 8 měsíci +1

      12 mini user here... Not a fan of apple and ios but there isn't alternatives

    • @mediotakutomasperez8724
      @mediotakutomasperez8724 Před 8 měsíci

      @@atlanticatmosphere6695 At least in Spain there were a few, but they ran out quickly

    • @giulio4528
      @giulio4528 Před 8 měsíci

      ​@@atlanticatmosphere6695
      they discontinued it with the release of the new 15
      It was available before

    • @GeeEee75
      @GeeEee75 Před 3 měsíci

      It wasn't normal that your brand new phone had a perfectly sealed screen?

  • @DerangedScout
    @DerangedScout Před 10 měsíci +26

    I'm surprised it didn't come out the box charged at around 50%
    God knows how long this phone was sitting dead at 0%, not good for batteries in the long-term.

    • @dylanmooney327
      @dylanmooney327 Před 9 měsíci +5

      Maybe it’s old stock because it looked like it was still on iOS 15

  • @pranavsomayajula5265
    @pranavsomayajula5265 Před 9 měsíci +39

    My dad got an Apple Refurbished M1 MBP 2 years ago for almost 250 dollars cheaper than the actual price. It seems like a much better deal than brand new especially since it looks, feels and functions practically like a brand new laptop. I would never have thought to even go for refurbished from any other company, but since apple is so extensive in its testing, it doesn't feel any less than buying a new one.

  • @RRED2
    @RRED2 Před 9 měsíci +2

    I really wish I new this a couple of weeks before as my wife has just bought a brand new iPhone 14 Pro, I mean she loves it but when I saw you dissecting the iPhone 12, I thought it looked the biz 🤩
    Thank mate. 😊😊😊

  • @gerardomelara5503
    @gerardomelara5503 Před 10 měsíci +8

    I love how this man combines his funny jokes and Good content

  • @dylanmooney327
    @dylanmooney327 Před 9 měsíci +4

    I bought an iPhone 11 Pro Max 512 GB Midnight Green last year and it’s been great, but in January, it kept having unexpected shutdowns so they had to exchange it for another one

  • @xsleep1
    @xsleep1 Před 10 měsíci +2

    I recently got my wife a refurb M1 iPad Pro. In 2022 I got a refurb M1 MacBook Air. Both were like new. Batteries new in both. You can certainly save money buying from other companies but I got decent discounts on essentially new devices with full warranties.

    • @peterounderfire5196
      @peterounderfire5196 Před 10 měsíci +2

      Don’t forget to pay the student discounts, even though you’re not a student 🤗. Apple doesn’t check if you’re a student.

  • @user-zd7id9rx3f
    @user-zd7id9rx3f Před 9 měsíci +1

    It is common to have rework stations on PCB manufacturing lines where assemblers modify boards that have issues. So they likely also do the same wherever they refurbish products.

  • @emiel333
    @emiel333 Před 9 měsíci +1

    Great video. Question, what is the best screen cleaning spray I can buy for my iPhone and iPad?

  • @salvadorestrada1013
    @salvadorestrada1013 Před 10 měsíci +9

    Watching this on my refurbished 12 mini from apple, love it. Spent over 700 with apple care, tho I do have a spec inside the camera, it’s on the rim so it doesn’t show on photos. Would recommend lol

    • @PhoneRepairGuru
      @PhoneRepairGuru  Před 10 měsíci +11

      Should get that covered under warranty. I was specifically looking for stuff like this

  • @ronlevin2339
    @ronlevin2339 Před 10 měsíci +3

    I would check the MB as well for possible repair done to it

  • @thunderbolt10031
    @thunderbolt10031 Před 7 měsíci +2

    For ones who are still in school/college, this is a bit of a tough sell for anything other than iPhones, because you can get student discounts on brand new devices. I got a $200 discount on my 16" M1 Pro two years ago when I got it new.

  • @gaetan_hyn
    @gaetan_hyn Před 9 měsíci +1

    I just want to say thank you for making this video and giving your expert opinion on this. I found it very useful 🙏

  • @CZghost
    @CZghost Před 9 měsíci +4

    Well, I never fell in love with Apple's devices, due to the locked down nature of their products. But I study mobile technology, which frankly includes mobile apps as well, and I am a developer/programmer (not my employment, just a hobby I do), and making mobile apps is actually something I'm also interested in. Guess I'll have to get myself at least some refurbished iPhone to get into multiplatform development more, keeping it for development and testing purposes. Android will however still be my primary mobile device OS.

  • @billiamnotbob
    @billiamnotbob Před 10 měsíci +6

    I have an M1 Mac Mini I purchased from Apple refurbished. It replaced my late 2015 iMac, also from Apple Refurb. I gave that to my cousin and it's still chugging along. I also bought a 13 Mini from eBay refurbished for a 2nd phone for family calls only that came with 100% battery health and no scratches or other issues. That was cheaper than Apple's. Still, Apple refurbished has a decent record.

  • @thelegendarybroccoli4736
    @thelegendarybroccoli4736 Před 9 měsíci

    Hey PhoneRepairGuru, did u use the nintendo switch clicking sound for when you out the sim card tray back in when you were looking for imei?

  • @belloube
    @belloube Před 9 měsíci

    The small clip of Tim Cook LOL about the charger made my day :D

  • @damian9303
    @damian9303 Před 9 měsíci +5

    I feel like these are the exact same iPhones you get when you call in your carrier for a replacement. I find those also come on iOS 15

  • @Nexus7_
    @Nexus7_ Před 9 měsíci +11

    I know this is most definitely just bad luck, but I ordered a refurbished iPhone 12 Pro from Apple at the beginning of the year and had to return it just a few days after because it started bootlooping all of the sudden.
    I contacted Apple support and they sent me a replacement phone, but that one didn’t seem to be refurbished as the battery was at 93% (dropped to 89% just a few days later💀) and the frame had scratches around the lightning port.
    I returned this phone as well and thankfully got my money back.
    I’ve just been very unlucky but I won’t buy refurbished again. I safed all of my money to buy a brand new iPhone 13 Mini a couple of months later and this one is working flawlessly. I simply cannot trust refurbished phones anymore. I’ve had too many bad experiences with them. The issues with the 12 Pro I ordered were the icing on the cake…

    • @DeerJerky
      @DeerJerky Před 9 měsíci +2

      yikes, that's some bad luck

    • @Nexus7_
      @Nexus7_ Před 9 měsíci

      @@DeerJerky it really was :(
      But I’m actually kinda happy it turned out this way because otherwise I wouldn’t have my 13 Mini now so it’s all good in the end haha

    • @DeerJerky
      @DeerJerky Před 9 měsíci

      @@Nexus7_ haha

  • @enriquesosa9288
    @enriquesosa9288 Před 9 měsíci

    Nice video… need some recommendations where do recommend to buy an olde replacement screen for an iPhone 12… I’ve had bad luck with 2 colors are way off

  • @zairadile
    @zairadile Před 9 měsíci

    I've got a CPO 2020 11" iPad Pro. Never had any complaints about it, it arrived looking perfect (but yeah, with the all-white CPO box with no product imagery.)
    I really don't think I should try to open it to explore its insides, though. Definitely don't have any of the tools for that.

  • @Abel_DG
    @Abel_DG Před 9 měsíci +4

    Weird, this box still has a plastic wrap around it, whilst the normal iPhone boxes have had pull strips since 2020 (iPhone 12 gen.).

    • @PradiptaGitaya
      @PradiptaGitaya Před 9 měsíci

      Nope, starting with 13 the box no longer has plastic

    • @Abel_DG
      @Abel_DG Před 9 měsíci

      @@PradiptaGitayaOh yeah you’re right. My bad. Still weird tho

  • @ShockWave101.
    @ShockWave101. Před 10 měsíci +5

    I got an m2 air refurbished and it works perfectly for me. Well worth it if you don’t wanna pay retail.

  • @AbiyBattleSpell
    @AbiyBattleSpell Před 8 měsíci +1

    they actually dont replace the shells least for macbooks i believe mine came with some scuff marks but u only notice em in the right light like 1 prcent of the time so very rare and u notice it only if u look for it. i was expecting this though and it was a steal for a macbook air with 16gb ram and 1tb storage that pretty much was new minus minor cosmetic stuff

  • @harold_hd
    @harold_hd Před 10 měsíci

    Maybe a roomtour of your store or setup? Btw nice video keep it up 👍

  • @nate32396
    @nate32396 Před 10 měsíci +3

    I got my MacBook Pro refurbished and if I didn’t know any better, I’d swear it was brand new.

  • @LoraxGaming32
    @LoraxGaming32 Před 9 měsíci +4

    Damn, I wish we had certified refurbished iPhones here in Australia

  • @mr.mwithants1072
    @mr.mwithants1072 Před 10 měsíci +1

    I love your videos keep up the good work❤😊

  • @adamsgarage5119
    @adamsgarage5119 Před 9 měsíci

    I bought my 12 pro refurbished through eBay. First one I got had the “display message” for a screen replacement. Bluetooth didn’t work but I sent it back and the new one I got works fine. Paid $500 for a 12 Pro 256gb. The new one doesn’t have a display message so I’m pretty happy.

  • @IAmConorr
    @IAmConorr Před 9 měsíci +3

    Many, many years ago I had a faulty iPhone 4 (sticky home button) which I took back to Apple on like the 350th day of the 365 day warranty and they said (at that time anyway) that whenever you get a replacement phone through the warranty that late in the cycle it would a "certified refurbished" similar to what they sell nowadays, the guy said that everything is a new part except the motherboard. I think things like fingerprints on the internals and overtightened screws happen on new phones too, Friday afternoon jobs are the worst 😂

  • @tilqibiumplays6325
    @tilqibiumplays6325 Před 8 měsíci +4

    Who let Tim Cook 💀💀

  • @arjunsecondary
    @arjunsecondary Před 4 měsíci

    I looked at getting one prior to buying my 15PM, and I am also in Canada. They only had 13PM with either the 512 or 1tb. For the cost, it was the exact same as buying a 15PM brand new, mind you my 15PM is 256. From my POV, unless you really want more storage but you are fixed to a specific budget, you are better off buying new than apple refurb. It's just hard to stomach paying 1900 when that's how much a brand new 15PM base model is.

  • @georgetfoka7584
    @georgetfoka7584 Před 8 měsíci

    hi i am a big fan. Is there a video of the ''must have'' equipment to work on iphones? thanks

  • @rossfisher323
    @rossfisher323 Před 10 měsíci +28

    Louis Rossman has documented cases about refurb MacBooks having water damaged boards, etc. I think there's still some room for error, but I also think that refurb can be a good deal and better than some random eBay sellers. May want to pop the cover and inspect your boards if ordering refurb MacBooks though. There's also some accusations about Apple maintaining sweatshop like conditions for the companies they subcontract to for repair and refurb.

    • @paulstejskal
      @paulstejskal Před 9 měsíci +3

      But was it fully functional? I mean if it has mineral deposits from the water but still is 100% functional I wouldn’t necessarily mind.

  • @isaiahedwards3889
    @isaiahedwards3889 Před 10 měsíci +3

    Does apple also give each refurbed phone a new battery?

  • @Arnabit
    @Arnabit Před 9 měsíci

    fun stuff! I was considering to get refurb iPad pro from Apple Store app. thanks for these kind of unique content

  • @fahriagung-_.
    @fahriagung-_. Před 10 měsíci +3

    The iPhone makers will be tensed while watching your videos 😅

  • @tdrg_
    @tdrg_ Před 10 měsíci +3

    0:42 As we, software devs, say: it always often works.

  • @khurramjavaid4757
    @khurramjavaid4757 Před 9 měsíci

    That "the rock" side eye effect was a good one lol

  • @dai_-786
    @dai_-786 Před 9 měsíci

    Love your videos specially when I’m in work at Night shift 👍🏻❤️

  • @ChersyWerdy
    @ChersyWerdy Před 10 měsíci +5

    just curious, is the battery health full?

    • @nate32396
      @nate32396 Před 10 měsíci +1

      Yes. They replace the battery in refurbished devices.

  • @timredstonecraft
    @timredstonecraft Před 10 měsíci +3

    Can you say "Mir hend es Päckli"? It's swiss german for "We have a package"

  • @stevenrama
    @stevenrama Před 9 měsíci +2

    Bought my 13 Pro Max as a refurb from apple site. It’s essentially a brand new phone. Would 100% go refurb again in a few years when the 16 pro maxes are being refurbished

  • @LiveInArcadia
    @LiveInArcadia Před 9 měsíci +1

    The rock in Touch ID man that caught me off guard 😂😂

  • @AdritPlayzRoblox
    @AdritPlayzRoblox Před 10 měsíci +86

    Heloo im not cringe so i dont consider saying first

  • @johans.31718
    @johans.31718 Před 10 měsíci +4

    Hey mr. guros. U videos are very epicos. Can u reply me?

  • @eklypse180
    @eklypse180 Před měsícem

    Good editing! 😊

  • @TheWin9User
    @TheWin9User Před 9 měsíci

    After I got my replacement airpods, they felt cheaper. The hinge was odd. But in the end they worked perfectly.

  • @openheimr
    @openheimr Před 9 měsíci +2

    chinese children dont leave fingerprints but american adults do

  • @patrikk9961
    @patrikk9961 Před 9 měsíci

    Hey, got a question here
    I’ve got two older iPhones (7+ and 11 Pro Max) as backup and got me thinking if these can be upgraded in any way. I know battery upgrades and water seal can happen but I mean like aftermarket screen upgrades, 3d touch etc.
    Thanks!

    • @user-ow1mc9hd9m
      @user-ow1mc9hd9m Před 9 měsíci

      No. You’ll lose Touch ID/Face ID and get annoying pop ups about non genuine parts. You may even lose tap to pay.

  • @TakiTarik
    @TakiTarik Před 7 měsíci

    Any idea where u can see the imei on a iPhone 15 in general, i have seen a few come through my hands on my work, and none of them have the imei on the simtray anymore? Especially if the device does not turn on. Cuz i wanna check if its the same imei like on the box

  • @kaykaleli
    @kaykaleli Před 9 měsíci

    That Nintendo Switch click when putting back the SIM tray made me happy. 😊

  • @viktor1797
    @viktor1797 Před 9 měsíci

    What screens do you use to repair iPhones and if possible where can I buy them?

  • @grantojeh1251
    @grantojeh1251 Před 8 měsíci

    Nice video love the little bits of meme's in the video.
    The Dwayne Johnson meme got me😂

  • @prithamchhana5561
    @prithamchhana5561 Před 9 měsíci

    Quick question, what do you do with all the phones you get for videos?

  • @justanormaluser1535
    @justanormaluser1535 Před 9 měsíci +1

    You should inspect the board as well. Jesa Jones from iPad rehab gets lots of apple refurbished devices that have really bad liquid damage. They’re often “fixed” really poorly and will eventually fail. This is because the refurbishment process is outsourced to the lowest bidder in China. Apple does visually inspect these devices really carefully, but only the outside. All the terrible board repairs aren’t visible.

  • @nexus_omegaprime6872
    @nexus_omegaprime6872 Před 9 měsíci

    Hey for my ps5 controller the option button got jammed because it fell so you think you have an idea on how I can fix it

  • @theknightmare2796
    @theknightmare2796 Před 10 měsíci +2

    It's a good day when PRG UPLOAD LONG VIDEO

  • @countrygaming8367
    @countrygaming8367 Před 9 měsíci

    Couldn’t help but notice what seems to be a flipper zero on the left! NICE!

  • @iLife64
    @iLife64 Před 9 měsíci

    My first iOS device was an Apple refurbished 1st Gen iPad. It was very solid during the VERY SHORT time the 1st Gen iPad was supported

  • @TheJoMan2
    @TheJoMan2 Před 9 měsíci

    Nice vid, also prg jailbreaks video when?

  • @commondary9953
    @commondary9953 Před 9 měsíci +1

    The switch sound at 2:47 :D

  • @ThatOneDudeWho
    @ThatOneDudeWho Před 10 měsíci

    What do u do with the phones after you use them for a video. Do u keep them or do u give them away to ur subscribers. Idk if u have answered my question since I'm asking this at 7:04.

  • @nAcolz
    @nAcolz Před 7 měsíci

    Your PRG on the mat reminds me very much of the PRG rental company lol

  • @oamenboluwatifeoze3774
    @oamenboluwatifeoze3774 Před 9 měsíci +1

    Hi @phoneRepairGuru do you fix android phones or just iOS ??

  • @lorinfink6127
    @lorinfink6127 Před 4 měsíci

    This was an excellent video with good information. Apple is one of three manufacturers that I would buy a refurbished product from. The other two are Bose and Sonos. The three companies are the only ones that I am aware of that provide the same warranty as if it were new (one full year parts and labor, or even replace). If you buy a refurbished device from one of the big box stores or any retailer, you will most likely get a warranty that's from 30 to 90 days, and there is no guaranty that any replacement parts or components are OEM certified. Also, these retailers often use third party marketers, that most people never heard of. The parts may be generic.There may be other manufacturers that I'm not aware of that would offer one year warranty. Always do your due diligence before making your purchase.
    Having been in Consumer Electronics since 1980, I know what I am talking about. A couple of tips:If your Apple device needs service (new battery, screen, etc.), only take it to an Apple store or Apple authorized service center. They are the only ones that use certified Apple parts and components. If you do use an authorized service center, never leave your device over night. If they insist that you have to, then leave and take it to an Apple store and have them service it. (Apple is less likely to go out of business).

  • @keepernod2888
    @keepernod2888 Před 8 měsíci

    Correct me if i'm wrong, but I don't think that Apple does component level repair. I'm sure they have a proper tester, and they replace faulty module(s) based on the testresults.

  • @buffuniballer
    @buffuniballer Před 8 měsíci

    Just wish there were newer options.
    I'd just wait for my wife to get her 15 series and take her 12 pro. A 13 pro would have been tempting.
    Yet, I found a good example of FB marketplace with 256GB of storage for $550. Met the seller in Starbucks, verified that it had 91% battery health and was unlocked.
    I'd moved my SIM from my iPhone7 (you read that right) and was up and running in less than an hour.

  • @aisherling
    @aisherling Před 8 měsíci

    I got a refurbished iPad mini 2019 and it was sooooo worth it it works and looks brand new!

  • @CallMeH44
    @CallMeH44 Před 10 měsíci

    You've the Flipper Zero device. What do you use it for?

  • @Buildit_AndPlayIT
    @Buildit_AndPlayIT Před 9 měsíci

    Hello, I have a question. I recently bought a wireless PC mouse and I use it for gaming. But sometimes, It just disconnect for 0,50 seconds and then reconnects instantly and thats a big problem for me when I am playing games like fortnite or Roblox. How do I fix it? Thanks!

  • @destroyer100onblitz
    @destroyer100onblitz Před 10 měsíci +2

    The Face ID ROCK 😂😂😂

  • @C4YLER_
    @C4YLER_ Před 10 měsíci

    I was looking on the refurbished for a MacBook Air
    Two big questions, that I have:
    1. Did the battery got replaced and has 100% capacity?
    2. Could you get AppleCare+ on refurbished devices?
    That's the biggest questions in my head.
    Love your videos, keep going 🤝🏼🫶🏼
    Greetings from Germany
    Sincerely.
    Your lovely C4

    • @PhoneRepairGuru
      @PhoneRepairGuru  Před 10 měsíci +3

      1.yes
      2. yes

    • @C4YLER_
      @C4YLER_ Před 9 měsíci

      @@PhoneRepairGuru
      1. Thank you
      2. Dankeschön 🫶🏼

  • @NinPossible
    @NinPossible Před 7 měsíci

    This sounds very interesting. Does it ship outside the US?

  • @Dan.2020.
    @Dan.2020. Před 10 měsíci

    You're such a good tech youtuber you've got a new subscriber

  • @vincerainwater1661
    @vincerainwater1661 Před 9 měsíci

    Did you rip the 5G antenna flex when you were removing the board?

  • @rekky.
    @rekky. Před 5 měsíci

    I got myself a M1 iPad Pro refurbished and it's truly amazing. Especially that there is no way that I could afford a brand new one. I have it for like a year and there are no issues

  • @ItzmeshadowLOL
    @ItzmeshadowLOL Před 9 měsíci

    my iphone SE 2nd gen mic is weird, on phone calls people say that I sound really quiet when im screaming, its also like a few months old so Im surprised there are problems

  • @thevirus9924
    @thevirus9924 Před 9 měsíci

    I have a Samsung galaxy m40 with a broken screen.where may I get the display and do they do shipment

  • @jamesdriver0317
    @jamesdriver0317 Před 10 měsíci

    Bro they shipped it on iOS 15. Immediately after you set it up you have to update. Reminds me of when I got a brand new iPhone SE 2 from Walmart last year.

  • @Princeton_James
    @Princeton_James Před 9 měsíci

    Does the display removal tool work on Samsung phones? Is the size adjustable?