How to Greet the Prospect | Property Management
Vložit
- čas přidán 7. 09. 2024
- www.leasinguni... or call us (888) 735-7451 let's get you leases!
In this property management training video, I am going to show you how to greet the prospect.
How you greet your prospect will determine if you get to play offense or be forced to play defense in order to close the deal and lease the apartment.
Be sure to SUBSCRIBE for more property management tips.
Double your leases in 60 days with Leasing University.
www.LeasingUniversity.com
Have questions? We are here to help; Call us anytime at (888) 735-7451
I'll now stop answering my phone with "How can I help you?" but I can't say "What can I get you information on?" because my brain was conditioned by a very strict language arts teacher to never end a sentence with a preposition. And since she's also my mother, I got more than just the usual four years of high school from here. I'm talking about a lifetime of this! 😆
I'll go with "What can I get you information on today!?"
Thank you so much for your videos. Tomorrow is my first day!
Great stuff! Also, the meowing is hilarious!
Thank you so much Joshua
I love this information. I'm starting a leasing consultant position tomorrow and this info is unique and will make you stand out.
great video again, brother!
Thank you so much
LOL the cat, you’re awesome
Thank you Johana!
These videos have been very helpful. Where I work we are at 93 percent occupancy. I have learned so much on how to speak to prospects and seal in the deal with the close of the showing to get the prospect to put in an application for a unit. I’m so proud of myself and your videos have helped me tremendously. I have been in property management for 6 years. I have gained more experience as a leasing agent from your videos in better communication skills in person and on phone. Thank u so much
Megan, I am so proud of you too! I’d love to learn more about you and see if I can help you take things to new highs! Can you call me at the www.LeasingUniversity.com offices today? Our number is (888) 735-7451
Matt Easton I will reach out to u tomorrow
@@megantomlin1886 awesome! Looking forward to meeting you.
Hi Matt first I want to say this is great info! It has helped me so much. Thanks so much for putting in the time. I have one small question that has nothing to do with leasing though, is that Queen Diana Ross singing in the background? Pls tell me I’m correct lol.
GogoSam22 you are 100% correct! I just happen to be in hometown of Detroit today too!
What do I need to do to have you check out www.LeasingUniversity.com
Does it make sense to get you your Certified Leasing Consultant Credential this month?
Let me know....
Matt
Matt Easton I knew it was her! I know that Angelic voice anywhere. And I promise to check out the website. I’m starting at a luxury lease up on September 30th. I’m so excited.
GogoSam22 can’t wait to watch you do big things!
Do you answer the phone if you have prospects in front of you? I usually don't unless it's someone that I've been expecting
i need to know the answere to this please !
no.
Ok
Never answer the phone if u have a prospect. It’s more professional to focus your attention on the prospect. If you have any one else in office they should answer the call and if there is a message for u they should give u that message after u finish with your prospect. It’s very rude to the prospect if u answer phone in front of them or if someone in office interrupts u with something when your focus is on that prospect.
@@megantomlin1886 He has a video that helps you display respect for the person in front of you while answering the phone and it also builds a sense of "this is a hot apartment it won't last long" to the prospect in front of you. You simply say "excuse me Susan our property is very desirable right now and I want to make sure I'm giving everyone an equal chance to rent, let me take a message really quick", then answer the phone in your usual greeting, take their name and number and say something leading. If its the landscape man "sure what time can you be here today? if its another resident "Susan I look forward to helping you, I currently am with someone but I will call you to schedule that. The prospect in front of you never knows who is in the other line but when you hang up thank them so much and go back to the conversation and give them your full respect and attention, then you can always put a little pressure to remind them you have another person who is coming to see the same apartment and you want to make sure they understand it could be gone this afternoon. You believe in first come first serve but you have to be fair to everyone.
Oh we answer the phone in two rings but the phone answering service is literally the worst
Stop using the answering service
@@LeasingUniversity would love to but I’m easily the lowest on the totem pole at my company I doubt I have much say. I even prefer your phone greeting so much better but it’s not company standard
@@erincochran1887 call my office I’ll do a FREE 20-minute sales training for all your people and we will see if we can change a few things after everyone starts getting a lot more leases!
(888) 735-7451