@mr.smithgnrsmith7808 I'm from Cow Hampshire, just like Jim Florentine. Rockingham County, specifically, which shares a border with Massachusetts. It's known throughout New England that people from Massachusetts are called "Mass-holes." The East Coast gets progressively more sour and cynical the farther north you go. I will concede that Baltimore is full of assholes. But with all due respect, it's no New York City... which is no Boston...
Nobody cares about you and your e-mail address. Only snowflake boomers give a shit about stuff like that anymore. Any business that wants to stay in business has to be invasive because Amazon and Walmart already HAVE all your info. If you want the CVS to stay in your town, they have to be a bit invasive.
I hate it when I'm at a service station and the attendant tries telling me about their great deals. "We have a deal on atm, 2 bottles of water and a drinking straw for just $10"
I worked as a cashier for too many years and it was the customers that were annoying as fuck. I wish they were like Jim but they weren't. Stupid shit like "it's Monday", "working hard or hardly working?" or some stupid joke that they expect you to laugh at and get mad if you don't. I could write a book about all of my experiences behind the counter. I hated every minute of it.
Yup. All the time. I worked retail for three years and I absolutely hated it. Until you have to put up with customer-bullshit in that context you will NEVER get it right or understand. For anyone who ever wonders, no cashier in history has EVER wanted to say ANYTHING to ANY customer they ever see at ANY given time during a day. EVERYTHING that comes out of their mouth is because they're told to say it and act a certain way or they'll lose their job. It's as simple as that. I NEVER gave a shit about any customer I ever had. Like ever. For anything. I was nice because I was told to be nice. When you have to take nonsense and bullshit all day from customers who are mostly all dumber than you, it is absolutely infuriating. So yeah, if you ever get mad at a cashier for anything, 98% of the time you're just shooting the messenger. You're making their life worse despite nothing being their fault. If you want to talk to a manager, ask for a manager--they're the ones calling the shots and pulling all the strings. But berating the person behind the register is fucking stupid, gets you nowhere and you are a fucking idiot if you ever do it. But go ahead, make their life worse and make them feel like shit because you're too stupid, ignorant and careless to even think about the situation or structure for more than ten seconds. It is HARDLY EVER the cashier's fault. If you want to bitch then find a manager. If not keep your fucking mouth shut and leave. There is no other reasonable option. Just clearing up those objective facts because people who never worked retail really don't seem to get this. Dumb Customer Dialogue would be INFINITELY more appropriate.
I miss Radio Shack though. I don't have as much of a need now for the main resource they offered though: technical assistance. People don't realize before the internet, it would be a challenge to even know what you needed (or parts/adapters that were available). I could always find atechnical person that worked at Radio Shack that would assist. Whereas in a larger store like Best Buy, often the employees would just brush you off (or they didn't care to learn anything about what they were selling).
Can't even get a damn grocery bag anymore at a lot of stores... it's kinda infuriating when your spending money at their stupid store and they expect you to bring your own bag... who the hell remembers to do that after a lifetime... plus now they expect you to do the bagging, check out, pretty much their job.
I know that Dunkin' Donuts is a high quality establishment since they have one inside a Delta Sonic car wash. They also have machines where you can gamble there and they sell 40 oz beers.
"Nobody ever got reminded to use their club card." Um, yes they have, I work as a cashier, it happens many times a day. I've actually gotten in trouble because I didn't ask people for their savings card, they paid full price then realized afterwards that they forgot to give it to me and complained to the manager because I didn't ask them. A few things in this podcast though, I do agree with him on.
thing is those sales tactics work on people so thats why they try it, mostly women it works on, but women literally want you to give them permission to buy things and to guide their purchasing choices, women, am i right folks?
I had a club card at a time when I could only afford rent and $50 for food. Because of that card, I could buy enough pasta, sauce, and parmesan cheese for a month. The thing kept me well-fed.
With the restaurant rant, I'm surprised Jim didn't bring out this particular situation which - to be quite honest - really pisses the fuck out of me. It's when you're eating out with a group of people and the waiter/waitress starts bringing out the main dishes for only some of the group and not the whole table, and not because he or she can't carry all the dishes at once, it's because the other dinners weren't ready yet. Now, the whole mood of the table is interrupted because those of us who got our food feel obligated to start eating so the dish doesn't get cold, while everybody else has to start wondering "when's my plate coming?". The whole atmosphere changes, the conversation is no longer flowing smoothly, and everybody starts feeling ill at ease because everybody's no longer on the same page, so to speak. Hey restaurant workers, here's a tip: Okay, some dishes get cooked and prepared faster than others, okay, I get it. But why the fuck don't you just keep the ones that are prepared first under a hot lamp, or in an oven warmer, until all the other meals are done, and then bring everything out together at the same time, so everybody can enjoy their meals together? Or is that too fucking complicated to figure out?
@@Harry-Sachs true. In a busy kitchen there wouldn't be enough room/enough heat lamps to keep part of an order warm (it's very chaotic in the back, especially on weekends).
@@sanansa4567 exactly. This was going to be my reply. How much room in the kitchen would have to be dedicated to warmers for plates and then you’d have to label everything on the outside so you could find it when the rest of the table’s food is ready. Just talk to the other people who don’t have their food yet. It’s ok to be quiet and wait too🍽☺️
Restaurants do keep that sort of thing in mind. If a server is bringing out the entrees in segments, I'm confident that one of two things is happening: either the server is making a rookie error, or there is no room under the heat lamp. I'm sure this happens almost exclusively during prime lunch and dinner hours. Unless there is an absurd amount of time between entrees arriving at the table, I would quantify this as a very tolerable event.
It's generally outsourced to local bakeries, so unless you go at 10pm or something, nothing should be stale. Most doughnut places do the same thing now. Even Krispy Kreme has a local factory that delivers them to their shops.
Plain egg white omelet with nothing but the egg? Its not an omelet without at least cheese. So in other words, you want fried egg whites. At least that's how I understand that...
Yeah, I hate the questions as well, especially with your fucking managers breathing down your neck making sure you ask the questions to poor customers.
Get a hobby old man. Stop being offended so easily, very snowflake behavior. They need to use our info to stay in business when places like Amazon already have all your info.
Jim is way off base in this pod, if the waitress brought someone an “omelet” with no cheese, someone like Jim would scream at them and say plain omelets still have cheese. These servers deal with crazy irrational people all day, that’s why they double check on weird orders.
If I hate a certain cashier then I make it super nice with them to act like im the best customer and speak with them all nicely then pay for item in pennies.
Get a life, you can’t possibly have friends and family or significant other if you have time to fvck around like that. I would cancel the transaction and tell you to go count your pennies elsewhere.
Why don't you open a discord server Jim? It's free. Unless butterfly earns a little cake for the....Oh! That's the other disgusting Jim, Norton not Jefferies. If you want a degenerate for a son, call him Jim. Love the podcast.
We'd all be a lot better off if as consumers we organized to tell these big box stores that we really would rather not be upsold. Those cashiers sure as hell don't want to be doing it. It's all a dance to show the company that their cashier is working, when they already have other tasks. Corporate culture could go a long way on treating their employees like the grown-ups they deserve to be treated, and insisting on a forced conversation that the customer doesn't even want is not treating your employee like an adult.
These companies have no concern at all for what they put their employees through. It's humiliating to propose a bad idea just to squeeze the company some extra revenue and it takes a toll that I guarantee isn't being tallied in the yearly figures.
@@stirange I agree. We have similar things down here, with the donations as well. We have to try and get customers to donate to some charity which most people don't know about. This is because the company (in my case Officeworks), gets a cut in the tax they have to pay at the end of the financial year. Managers breathe down your neck over it, usually women since they typically follow the rules rather than make sure things actually work, though our head manager does as well.
@@albertoftasmaniayep, chicks always are good little employees at places like Harbor Freight trying to sell me the extended warranty. If the warranty actually helped the customer, you wouldn’t be trying to shove it down our throats.
I just started listening and sometimes caught my ear. “Effing Lunatic” is kinda Bill Burr’s thing. Just saying keep up the good work I do like your style.
I do miss the days when you would just go to the cashier, get rung up, maybe small talk, but you just bought your things with cash and left when you got the change
The capacity this man has to become angry with the simplest of human interactions is uncanny
It's fantastic
It's hilarious.
The best
Called being from the East coast….I’m from Baltimore and my rage is palpable
@mr.smithgnrsmith7808 I'm from Cow Hampshire, just like Jim Florentine. Rockingham County, specifically, which shares a border with Massachusetts. It's known throughout New England that people from Massachusetts are called "Mass-holes." The East Coast gets progressively more sour and cynical the farther north you go. I will concede that Baltimore is full of assholes. But with all due respect, it's no New York City... which is no Boston...
"Can we E~mail you your receipt?" No.
Nobody cares about you and your e-mail address. Only snowflake boomers give a shit about stuff like that anymore. Any business that wants to stay in business has to be invasive because Amazon and Walmart already HAVE all your info. If you want the CVS to stay in your town, they have to be a bit invasive.
I can't imagine him and Norton living together
I hate it when I'm at a service station and the attendant tries telling me about their great deals. "We have a deal on atm, 2 bottles of water and a drinking straw for just $10"
I forgot where I was....I thought I was in a fuckin car wash loll
Right about talk between employees, and loss of focus. Happens all the time where I live.
My coworker does this, gets annoyed when ignore him because a customer is standing there waiting to be helped
Now that Curb Your Enthusiasm is almost over, we need a new and improved Curb, starring and created by Florentine.
Oh yea
revisiting all the Florentine files after seeing him on Joey I Diaz's church of what's happening. . still good stuff very relatable
We shit I missed that one, better give it a listen soon. Thanks!
I worked as a cashier for too many years and it was the customers that were annoying as fuck. I wish they were like Jim but they weren't. Stupid shit like "it's Monday", "working hard or hardly working?" or some stupid joke that they expect you to laugh at and get mad if you don't. I could write a book about all of my experiences behind the counter. I hated every minute of it.
The weather is another cringy topic.Stfu with that nonsense.
Yup. All the time. I worked retail for three years and I absolutely hated it. Until you have to put up with customer-bullshit in that context you will NEVER get it right or understand.
For anyone who ever wonders, no cashier in history has EVER wanted to say ANYTHING to ANY customer they ever see at ANY given time during a day. EVERYTHING that comes out of their mouth is because they're told to say it and act a certain way or they'll lose their job. It's as simple as that. I NEVER gave a shit about any customer I ever had. Like ever. For anything. I was nice because I was told to be nice. When you have to take nonsense and bullshit all day from customers who are mostly all dumber than you, it is absolutely infuriating.
So yeah, if you ever get mad at a cashier for anything, 98% of the time you're just shooting the messenger. You're making their life worse despite nothing being their fault. If you want to talk to a manager, ask for a manager--they're the ones calling the shots and pulling all the strings. But berating the person behind the register is fucking stupid, gets you nowhere and you are a fucking idiot if you ever do it.
But go ahead, make their life worse and make them feel like shit because you're too stupid, ignorant and careless to even think about the situation or structure for more than ten seconds. It is HARDLY EVER the cashier's fault. If you want to bitch then find a manager. If not keep your fucking mouth shut and leave. There is no other reasonable option.
Just clearing up those objective facts because people who never worked retail really don't seem to get this. Dumb Customer Dialogue would be INFINITELY more appropriate.
@@patricksmith5757 Now tell us how you really feel.
This is why i shop at places like CVS, Whole Foods and Target that have self checkout.
I miss Radio Shack though. I don't have as much of a need now for the main resource they offered though: technical assistance. People don't realize before the internet, it would be a challenge to even know what you needed (or parts/adapters that were available). I could always find atechnical person that worked at Radio Shack that would assist. Whereas in a larger store like Best Buy, often the employees would just brush you off (or they didn't care to learn anything about what they were selling).
Can't even get a damn grocery bag anymore at a lot of stores... it's kinda infuriating when your spending money at their stupid store and they expect you to bring your own bag... who the hell remembers to do that after a lifetime... plus now they expect you to do the bagging, check out, pretty much their job.
Nobody likes radioshack. Jims lobbying to be their pitch man
"No i live in florida" LMFAOOÒOÒOO MY SIDES
I know that Dunkin' Donuts is a high quality establishment since they have one inside a Delta Sonic car wash. They also have machines where you can gamble there and they sell 40 oz beers.
No one will read this order a regular meatball hero and they will always ask. You want cheese with that
"Nobody ever got reminded to use their club card." Um, yes they have, I work as a cashier, it happens many times a day. I've actually gotten in trouble because I didn't ask people for their savings card, they paid full price then realized afterwards that they forgot to give it to me and complained to the manager because I didn't ask them. A few things in this podcast though, I do agree with him on.
I don't know about everyone else but, I can't run on Dunkin. I can barely walk! Help me!
Message from 5 years in the future, this post still sucks
@@youtube.commentator it wasnt so bad
thing is those sales tactics work on people so thats why they try it, mostly women it works on, but women literally want you to give them permission to buy things and to guide their purchasing choices, women, am i right folks?
This podcast must be REAL old because he mentions 50 cent newspapers and $1.09 postage costs???....and Radio Shack
WHHHHYYYYY WOULD YOU DO THAT?!?! WHAATAREYOU FIIIIIVE?
Damn man. I wish I knew Jim had a podcast when it was active. Seems like he stopped doing it 2 years ago. Anyone know if he's still active?
He's still doing it under a different name.
riotcast.com/jimflorentine
Everyone is Awful on barstool sports
they say a place is slammed when its very busy.
I had a club card at a time when I could only afford rent and $50 for food. Because of that card, I could buy enough pasta, sauce, and parmesan cheese for a month. The thing kept me well-fed.
You left out the part where you sold your box for Ramen
@WolfieMel oh really lol
@@mr.smithgnrsmith7808 i don't have one since I'm a guy
@@mr.smithgnrsmith7808you’re everywhere and GNR still stinks, worst band ever, even Kiss isn’t that bad 😂
@@TheKitchenerLeslie u ever mad u were called Leslie?
With the restaurant rant, I'm surprised Jim didn't bring out this particular situation which - to be quite honest - really pisses the fuck out of me. It's when you're eating out with a group of people and the waiter/waitress starts bringing out the main dishes for only some of the group and not the whole table, and not because he or she can't carry all the dishes at once, it's because the other dinners weren't ready yet. Now, the whole mood of the table is interrupted because those of us who got our food feel obligated to start eating so the dish doesn't get cold, while everybody else has to start wondering "when's my plate coming?". The whole atmosphere changes, the conversation is no longer flowing smoothly, and everybody starts feeling ill at ease because everybody's no longer on the same page, so to speak. Hey restaurant workers, here's a tip: Okay, some dishes get cooked and prepared faster than others, okay, I get it. But why the fuck don't you just keep the ones that are prepared first under a hot lamp, or in an oven warmer, until all the other meals are done, and then bring everything out together at the same time, so everybody can enjoy their meals together? Or is that too fucking complicated to figure out?
First world problems AmIRight
@@Harry-Sachs true. In a busy kitchen there wouldn't be enough room/enough heat lamps to keep part of an order warm (it's very chaotic in the back, especially on weekends).
@@sanansa4567 exactly. This was going to be my reply. How much room in the kitchen would have to be dedicated to warmers for plates and then you’d have to label everything on the outside so you could find it when the rest of the table’s food is ready. Just talk to the other people who don’t have their food yet. It’s ok to be quiet and wait too🍽☺️
Restaurants do keep that sort of thing in mind. If a server is bringing out the entrees in segments, I'm confident that one of two things is happening: either the server is making a rookie error, or there is no room under the heat lamp. I'm sure this happens almost exclusively during prime lunch and dinner hours. Unless there is an absurd amount of time between entrees arriving at the table, I would quantify this as a very tolerable event.
Yeah, people are so weak these days. The server doesn’t make the food, go yell at the stoned cooks in the back
3:11 LOL. that's what I like about Jim, when he pokes fun of himself. "Shut the F up...let's hear what you got"
21:47
I heard their donuts are shipped there. They are not made in house. That is why they are stale. Go get donuts at CC next time
It's generally outsourced to local bakeries, so unless you go at 10pm or something, nothing should be stale. Most doughnut places do the same thing now. Even Krispy Kreme has a local factory that delivers them to their shops.
That thing with the Dunkin donuts guy is funny as hell. I'm going to do that for the laugh of it lol
the gum is because on the plane some peoples ears get blocked,and the gum unblocks your ears,
Plain egg white omelet with nothing but the egg? Its not an omelet without at least cheese. So in other words, you want fried egg whites. At least that's how I understand that...
@@billybatts9491 That makes sense
Why the fuck does he extend the last syllable of the last word of a sentence?
lol now its just Dunkin, they dropped the Donuts
Stale donuts and shitty coffee
This dude and bill burr are kindred spirits I swear.
@@billybatts9491 Ol' Billy clipped nuts
Yeah, I hate the questions as well, especially with your fucking managers breathing down your neck making sure you ask the questions to poor customers.
Too fucking funny!!
Agreed..
Florentine is dead on about Dunkin Donuts. It's terrible.
Wha…? Dunkin’ Doughnuts is good.🤔
how many packs of cigs does this dude smoke in a day?
33:50 ketchup is for children, according to Jim Florentine
What are you, 5?
Almost as angry as doug stanhope
Couldn't agree more! All the club card and wanting your personal info shit is about gaining access to your personal information.
Get a hobby old man. Stop being offended so easily, very snowflake behavior. They need to use our info to stay in business when places like Amazon already have all your info.
I don't drink the shit,but have you seen the lines in the morning, jim?Not to mention their stock prices.Maybe it's true.
Jim is way off base in this pod, if the waitress brought someone an “omelet” with no cheese, someone like Jim would scream at them and say plain omelets still have cheese. These servers deal with crazy irrational people all day, that’s why they double check on weird orders.
Yea love Jim but he sounds a lot like one of the whiney cunts in his awful yelp reviews podcasts
Jim isn't really much of an asshole in real life. But we all feel these ways and keep it to ourselves. Let the man rant lol
"America runs on Dunkin'"
If I hate a certain cashier then I make it super nice with them to act like im the best customer and speak with them all nicely then pay for item in pennies.
You're just pissin off the guy behind you
Get a life, you can’t possibly have friends and family or significant other if you have time to fvck around like that. I would cancel the transaction and tell you to go count your pennies elsewhere.
I'm an adult and I love doughnuts, and have loved them since I was a kid.
Why don't you open a discord server Jim?
It's free. Unless butterfly earns a little cake for the....Oh! That's the other disgusting Jim, Norton not Jefferies. If you want a degenerate for a son, call him Jim.
Love the podcast.
We'd all be a lot better off if as consumers we organized to tell these big box stores that we really would rather not be upsold.
Those cashiers sure as hell don't want to be doing it. It's all a dance to show the company that their cashier is working, when they already have other tasks. Corporate culture could go a long way on treating their employees like the grown-ups they deserve to be treated, and insisting on a forced conversation that the customer doesn't even want is not treating your employee like an adult.
These companies have no concern at all for what they put their employees through. It's humiliating to propose a bad idea just to squeeze the company some extra revenue and it takes a toll that I guarantee isn't being tallied in the yearly figures.
@@stirange I agree. We have similar things down here, with the donations as well. We have to try and get customers to donate to some charity which most people don't know about. This is because the company (in my case Officeworks), gets a cut in the tax they have to pay at the end of the financial year. Managers breathe down your neck over it, usually women since they typically follow the rules rather than make sure things actually work, though our head manager does as well.
@@albertoftasmaniayep, chicks always are good little employees at places like Harbor Freight trying to sell me the extended warranty. If the warranty actually helped the customer, you wouldn’t be trying to shove it down our throats.
Don't all omelets have cheese? It's just eggs without it.
Gotta love how Jim goes non-PC at around the 15-minute mark. I feel nostalgic, because non-PC in 2022 = career suicide.
I just started listening and sometimes caught my ear. “Effing Lunatic” is kinda Bill Burr’s thing. Just saying keep up the good work I do like your style.
I do miss the days when you would just go to the cashier, get rung up, maybe small talk, but you just bought your things with cash and left when you got the change
I’m sure owning slaves was great too, Jebediah.
Def showing some negative emotions to working class people
Cry
is this dude funny?
Jacob Maya
Listen to his appearances on O&A when he lived with Norton. Your opinion will change on him