Communication Hack for Connection & Influence |

Sdílet
Vložit
  • čas přidán 5. 04. 2021
  • What if there was a simple change you could make to communicate more collaboratively and with more influence, while also encouraging greater creativity?
    There is!! You’ve got to try this!
    It’s a super simple communication hack that has a HUGE impact on how others feel when they’re around you, and can have a massively positive impact on your relationships (both professional and personal!).
    Here’s why:
    The word ‘BUT’ becomes a form of psychological invalidation. It rejects, dismisses or minimises someone else's thoughts or feelings.
    “I’m so sorry you feel that way, BUT…”
    “That’s a great idea, BUT…”
    “You’re a great team member, BUT…”
    Instead, swap it for another three-letter word, and trust me - you’ll notice the difference!
    #shorts
    _______________________
    🚀FREE TRAINING- Career Clarity: www.shadezahrai.com/cct-regis...
    To find out more about Shadé, visit the website: www.shadezahrai.com
    FOLLOW ON SOCIAL:
    • Instagram: / shadezahrai
    • TikTok: / shadezahrai
    • Facebook: / shadezahraispeaker
    • LinkedIn: / shadezahrai
  • Jak na to + styl

Komentáře • 784

  • @BillehBong123
    @BillehBong123 Před rokem +419

    Question: in the example that you just gave, aren't you just giving implicit agreement of someone's idea when you don't infact agree with it? It's great to make people feel validated but it shouldn't come at the expense of going along with whatever they're saying.

    • @ShadeZahrai
      @ShadeZahrai  Před rokem +246

      Thanks for the question. I'll give you 2 examples of replies in the context of how to substitute 'but' with 'and' in the context of collaborating with someone that's disagreeable and has equal or more power - without having to agree.
      USING BUT
      "We could re-hire contractor X because they're familiar with our site protocols BUT they're expensive and a little slow. I think we can find better deals."
      USING AND
      "We could look at rehiring contractor X since they're already familiar with our work-site, AND just to make sure we're getting good value with timely delivery, let's get a couple of other quotes from reputable contractors who are also familiar with our type of worksites."
      Hope this helps!

    • @PapaRora
      @PapaRora Před rokem +34

      How are you so amazing! Where were you in my 20s?!! Better late than never!

    • @honzareality
      @honzareality Před rokem +6

      @@ShadeZahrai I learn this in Never split the difference :-) And I use it ever since.

    • @bileyroy9609
      @bileyroy9609 Před rokem +2

      You look stunning...just a wish it i was able to be your husband...

    • @KeshavBhola1008
      @KeshavBhola1008 Před rokem

      👁️

  • @fixinfkinsandwiches6183
    @fixinfkinsandwiches6183 Před měsícem +50

    Her voice is so perfect.

  • @aritrasur2682
    @aritrasur2682 Před 2 lety +958

    Honesty and clarity of communication is much more important than making someone feel good all the time

    • @sunofpeter2
      @sunofpeter2 Před 2 lety +23

      Yeah is that you tried making everyone feel better all the time? Then it fell apart before your progress was made? Good thing you found this gem of a communicator as she shows a better way. Good luck chum hope you figure out where you went wrong.

    • @JeEL2610
      @JeEL2610 Před rokem +1

      indeed

    • @sstein4777
      @sstein4777 Před rokem +5

      Agreed. Especially using such long sentences that unveil how hard you are trying and make you look fake in the end

    • @alfacentauri3686
      @alfacentauri3686 Před rokem +3

      "Yes, if ..." would be a better answer. You don't create an obstacle with a "but", you just set a criteria for the idea to be accepted.

    • @ShadeZahrai
      @ShadeZahrai  Před rokem +116

      If your only aim is to make the person happy by telling them what they want to hear then it's not collaboration and it's disingenuous.
      Only through the clash of ideas can you have the sparks of truth. Note - not the clash of people. Depersonalize the ideas.
      In a situation when you need the person to collaborate - leading them to open their mind to new possibilities (not necessarily agreeing) instead of dismissing their perspective can be more influential. You can (and should) absolutely be honest and clear.

  • @andrewdressler6173
    @andrewdressler6173 Před 3 lety +571

    All this stuff sounds great until you actually get into a workplace and realize that everyone is an idiot, and you decide its easier just to join them.

    • @extrawhy
      @extrawhy Před 2 lety +53

      To much truth for one comment.

    • @ankurmehrotra6506
      @ankurmehrotra6506 Před rokem +21

      There is a book on communication which is called 'surrounded by idiots'

    • @yamichimes
      @yamichimes Před rokem +9

      Comment of the decade as far as office communication goes...lol

    • @chimmeriri
      @chimmeriri Před rokem +2

      🤣🤣🤣🤣🤣🤣

    • @tessa7778
      @tessa7778 Před rokem +2

      😂😂

  • @utkarshaggarwal1631
    @utkarshaggarwal1631 Před 3 lety +281

    You completely changed the answer from not accepting their suggestion to accepting it. It's better to be assertive than just agreeing with everything

    • @gurindersingh8109
      @gurindersingh8109 Před 3 lety +24

      You are wrong. When someone say something how can you instantly conclude about its true impact? A professional would try gather more facts about an argument before taking a decision. Decision is expensive, you can't deliver it like an instant coffee. Therefore encourage and applaud every bit of info when you hear it first. Think

    • @utkarshaggarwal1631
      @utkarshaggarwal1631 Před 3 lety +12

      @@gurindersingh8109 what if that opinion has already been tried just like the answer she gave herself in the video suggesting that it didn't work ....I agree with the "thinking" and making a decision part. But you need not think if the idea is repeated for a similar situation in the past where it didn't work.

    • @kartikpanjabi6801
      @kartikpanjabi6801 Před 2 lety +1

      @@utkarshaggarwal1631 yeah that's true but here she is more tallking about conversation skills that we are used a lot without any conscious thinking. You know like after every yes and but people don't like to hear rest of the things

    • @aunkanmandal360
      @aunkanmandal360 Před rokem +1

      Just say yes instead of no ,super simple. Everyone will like you.

  • @ujjwalrocks
    @ujjwalrocks Před měsícem +11

    You are so articulate. I am hooked on hearing you talk

  • @jonathand.terrell3419
    @jonathand.terrell3419 Před 5 měsíci +20

    This lady is exceptional in communication skills. Love her channel!!

  • @vanzylw1
    @vanzylw1 Před 3 lety +59

    This woman is a champion !
    Imagine spending 3 months with her, gaining momentum and developing yourself, to position yourself as new CEO

    • @SRSGAMER07
      @SRSGAMER07 Před 3 lety +8

      😂😂😂😂😂

    • @SRSGAMER07
      @SRSGAMER07 Před 3 lety +1

      but true

    • @quasiosa
      @quasiosa Před 3 lety +6

      Only your mind will change to be CEO not position actually, but you may become that soon, based on your current position if you continue the mindset.

    • @manjeetmondal220
      @manjeetmondal220 Před 21 dnem

      new ceo in dream world😂😂😂

  • @sonalshukla9447
    @sonalshukla9447 Před 3 lety +18

    I feel the vibe from the book: Win friends and Influence People

  • @samuel12345678922
    @samuel12345678922 Před 2 lety +7

    Where were you 10 years ago... All these teaching are beneficial , God bless you kind heart 💓

  • @inuwabajoga4376
    @inuwabajoga4376 Před 11 měsíci +4

    Communication is the best way to understand people

  • @metalrage3355
    @metalrage3355 Před 2 lety +41

    As a manager, I can't use that term cause that would still be acceptance to a rejected idea darling.

    • @robertweekley5926
      @robertweekley5926 Před 2 lety +4

      metal rage - Then, maybe it could go like this: "And if we can fit that in, with some extra planning, and other ideas are not working, we probably could give it some serious thought!" 🤔😳

    • @fabricciodominic7473
      @fabricciodominic7473 Před rokem +1

      it doesnt matter, this is youtube fun

  • @ohanthemoneydoctor
    @ohanthemoneydoctor Před měsícem

    From negative to positive 💯

  • @teminoah2960
    @teminoah2960 Před 11 měsíci

    Super correct.
    Constructive criticism fosters team spirit, collaboration which inturn increase performance and productivity

  • @vikramtv-insights...8959

    You are a true influencer .... Others are just entertainers ... Respect....👍🙏

  • @everenigmatic5805
    @everenigmatic5805 Před 2 lety +15

    "AND will it work just like last time? AND what have we learned from it?"

  • @sailboatlighthouse
    @sailboatlighthouse Před 3 lety +3

    In my age and not shy from learning the wisdom of this young lady, great job and keep it up

  • @rohitjagtap14
    @rohitjagtap14 Před rokem +2

    I am excessively impressed by your delivery, the way you talk and all your mannerism is something that I admire a lot. Including all the little things you do, like you have a content smile while you talk, and all the hand gestures. Your face radiates positivity and your enthusiasm. That is something I'll like to add in my personality. And, your immense knowledge about the topic, its like icing on the cake.

  • @nourhanmegahedmahmoud4252
    @nourhanmegahedmahmoud4252 Před 5 měsíci +1

    I discovered that i do this unintentionally since last year since i started thinking positively about stuff and it really does work magic in perspective not just for people who are around u but for u as well

  • @micha8255
    @micha8255 Před 3 lety +18

    I clicked her video once, now I'm seeing suggestions from her all the time "and" I'm not regretting that. Such a nice change after all those almost naked girls from tick tock. Prove that besides having a good look you can also share something useful with people to be noticed 😘

  • @stevenbest6470
    @stevenbest6470 Před 2 lety +6

    This lady is brilliant. Thanks much for words of wisdom. Best wishes.

  • @dailydefaults
    @dailydefaults Před 5 měsíci +1

    Nice! Dale Carnegie taught me this as well

  • @vivekanandan1882
    @vivekanandan1882 Před rokem +10

    Yes, this is what my friends have to see before talking to me.

  • @SpiritXd5
    @SpiritXd5 Před 2 lety +3

    We need more people like you on this planet earth...

  • @stefanociamarra2505
    @stefanociamarra2505 Před rokem

    Great tip! we all need more straight forward, more positive and less sugar-coating interactions in our lives!

  • @mayurvakare5930
    @mayurvakare5930 Před 2 měsíci

    Honestly, You just talk with my heart💖
    Loved your communication skill✨

  • @DaveSy
    @DaveSy Před 2 lety +4

    I mean it’s a fundamental improv technique. It could work in many scenarios as long as ‘the reasons it didn’t work last time’ are discussed and something changes (testing a new variable).

  • @rajneeshpant5284
    @rajneeshpant5284 Před 2 lety +3

    Shade I must say you really understand communication so well .. really inspiring ideas & modifications..

  • @pawanbains4787
    @pawanbains4787 Před 8 měsíci +1

    That is very good way to exchange words

  • @antararaman3879
    @antararaman3879 Před 3 lety +4

    Loved it! perfect use of words

  • @abdullahabbas975
    @abdullahabbas975 Před 3 lety +3

    I find your videos to be very thorough and well versed. Your videos blend human pscychology and work place code very well.

  • @Adeosisamson-ci3pt
    @Adeosisamson-ci3pt Před 7 měsíci

    Shade, you're the best. Love your input, always.

  • @BeeDingaling
    @BeeDingaling Před 2 lety +4

    Thank you...just little tips like this can totally change the tone of delivery

  • @Scoobie..
    @Scoobie.. Před rokem +1

    Didn't Understood But Feels Good After Listening This😅

  • @rezaf7086
    @rezaf7086 Před 21 dnem +1

    ❤that's right
    Doci Doci❤

  • @barunjena6171
    @barunjena6171 Před 3 lety +135

    I will do one better: prove their idea wrong with facts... IN FRONT OF EVERYONE 😂

    • @pathmor
      @pathmor Před 3 lety +8

      I like the way you think

    • @Aniket2712
      @Aniket2712 Před 3 lety +10

      There is something called "team work"

    • @kenbomar375
      @kenbomar375 Před 2 lety +14

      I think you missed the intent of the tik tok. The point is to enlist engagement and collaboration not to shred and dehumanize people from participating in a team effort. I hope you can think about this for a while and discover the greater benefit to you of winning people over.

    • @mujtabaraisani7376
      @mujtabaraisani7376 Před rokem +1

      yeah but first try to become an influencer.

    •  Před rokem

      😂

  • @larrybird3729
    @larrybird3729 Před 3 lety +3

    loving these shorts🎉🎉🎉

  • @nayeemakhtar2332
    @nayeemakhtar2332 Před rokem

    Yes I agree, and make sure you are learning to make good videos that didn't work last time ❣️

  • @sonamnyendak5447
    @sonamnyendak5447 Před 2 lety +3

    As Ned stark once said, " everything before "but" is horse shit."

  • @cybereye911
    @cybereye911 Před rokem

    Your voice is soo soothing 😢

  • @curlsbyalexa
    @curlsbyalexa Před 3 měsíci

    These very very small details are everything. The world would be a better place if people placed importance on choosing how to think and communicate for the betterment of others and themselves

  • @techturnerco
    @techturnerco Před rokem

    Amazing Audio Output!

  • @lahongwan4440
    @lahongwan4440 Před 8 měsíci

    Yes your advice is so true and on point. Some times I fel it only me learning all the nice things from you, and others continue to invalidate me. Thank you Shade for your help thanks you again.👍👍🙏❤️

  • @Spike_104
    @Spike_104 Před rokem +3

    It just changes the whole response. So instead of saying “your idea is stupid” now I’m saying “we should proceed with your stupid idea”.some ideas are meant to be invalidated.

  • @Ahmad_9134
    @Ahmad_9134 Před 3 lety +18

    That sounds even more passive aggressive lol

  • @RAHULSINGH-rk8nq
    @RAHULSINGH-rk8nq Před 6 měsíci

    Wow Shade, keep sharing it..

  • @JCBurdenLifter
    @JCBurdenLifter Před 9 měsíci

    What an amazing piece of advice! Thank you!

  • @BillJamesWallace
    @BillJamesWallace Před měsícem

    Great vid! I use AND all the time! (well, maybe not ALL the time) but I do try! It totally opens up the conversation.

  • @efhurtado
    @efhurtado Před rokem +1

    This is an excellent example of improving communication skills and, most importantly, how properly recorded sound can make a short video exciting. Good job!

  • @poorvachauhan
    @poorvachauhan Před 7 měsíci

    I saw you and instantly felt connection ❤

  • @rollandjoeseph
    @rollandjoeseph Před 5 měsíci +1

    Shes mesmerizing

  • @gladstoneb879
    @gladstoneb879 Před 4 měsíci

    Yes..communication is key.😊

  • @shivafoods007
    @shivafoods007 Před rokem

    I believe in straight forward communication

  • @EMPNETWORKS
    @EMPNETWORKS Před 6 měsíci +1

    that is genius! great. ya got a sub

  • @saianihami
    @saianihami Před rokem

    But to and- negative to positive plus acknowledge their ideas. 👏

  • @MusicExcellence
    @MusicExcellence Před 6 měsíci +1

    Thank you so much. This is very inspiring 💛🧡💚

  • @TwbUmayr
    @TwbUmayr Před rokem

    Yes, keep it positive and optimistic to encourage stakeholders towards the problem solving.

  • @robbynv9900
    @robbynv9900 Před 10 měsíci

    Your advice is so awesome and on point.

  • @KuldipSingh-pw4ec
    @KuldipSingh-pw4ec Před rokem

    Great words and guidelines to succeed.

  • @phillipsantana2633
    @phillipsantana2633 Před 2 měsíci

    So true it also puts you in team mode as mentioned validate the thought but build on it by substituting and. It's much better.

  • @piyaliwalia2154
    @piyaliwalia2154 Před 3 lety +2

    U R Awesome and M really appreciate ur suggestions

  • @souhityogupta7704
    @souhityogupta7704 Před rokem

    Your contents are literally transforming people ... Love and respect to you Ma'am from India

  • @rahul-yr
    @rahul-yr Před 2 lety +4

    I am just watching your videos, just because of your facial expressions 😃

    • @MarshallArtz007
      @MarshallArtz007 Před rokem

      She is stunning, isn’t she?- _and_ she’s so well spoken.

  • @PARDEEPPINTO
    @PARDEEPPINTO Před 4 měsíci

    Thank you so much for this tip

  • @silencedandshadowbanned7277

    For some bizarre reason I like the way she talks not sure why but I can understand her more that other people.

  • @panagiotisanastasopoulos107

    Great insight, thank you!

  • @John-wj4yf
    @John-wj4yf Před rokem

    Great advice ! 👍

  • @mostofakamal8981
    @mostofakamal8981 Před 2 lety

    Your way of taking is just amazing 😍

  • @stevenreynolds6697
    @stevenreynolds6697 Před 6 měsíci

    So working together we all win-win

  • @Yogeshjain84
    @Yogeshjain84 Před 2 lety +1

    Ur voice is very nice, so soothing..

  • @SP-Steel
    @SP-Steel Před rokem +1

    It's better to tell upfront if something is going to work or not. I don't beat around the bush, and go straight to the point. I appreciate if others do the same to me. Feeling validated is a secondary issue.

    • @ShadeZahrai
      @ShadeZahrai  Před rokem +1

      Sometimes it's also smart to be tactical to influence. Acknowledging and opinion doesn't mean agreeing to the person's opinion or not being clear. We all prefer to do it our way but that's not always effective. Different tools for different situations.

  • @alistacks283
    @alistacks283 Před 2 měsíci

    I would be honest and say "Thanks for your suggestion, it shows your dedication. I believe my idea might align better with our objectives. Let's discuss further though"

  • @Fairisfairhg
    @Fairisfairhg Před rokem

    With your voice that “And” will go along way.

  • @orolimomov5866
    @orolimomov5866 Před rokem

    My mentor used to use it all the time in the class. Even if your understanding is totally incorrect, he would start with " yes, that is right and " tell the correct answer. That makes you fell good.

  • @popcornMD
    @popcornMD Před rokem +9

    You and your voice.......ohhhhh ❤️❤️❤️

  • @TheNetflixNook
    @TheNetflixNook Před rokem

    the language we use is one of the easiest ways to create a positive change. even small changes like asking for "assistance" opposed to "help" can have a dramatic impact on the way we think and interact with others.

  • @mangosorbet8183
    @mangosorbet8183 Před 5 měsíci

    Great tip. I happen to me and many people I know !! Great tip for the communication

  • @Eastcapitalindia
    @Eastcapitalindia Před rokem

    Really great!!!Thanks.

  • @deepak2012able
    @deepak2012able Před rokem +1

    Thankyou 🙏

  • @crazymaths23
    @crazymaths23 Před rokem

    You are super simple. I like the way you put it.

  • @abdulrazzak3976
    @abdulrazzak3976 Před 3 lety

    @Shade Zahrai Thanks for sharing this information 👍👍👍

  • @user-zp6ff2gr4n
    @user-zp6ff2gr4n Před měsícem

    "However" is also another good one when trying to be persuasive. For example:
    "Yes, that meatloaf sandwich looks delicious, however, Bill from accounting will be very angry if you eat his lunch."

  • @kreenpananas
    @kreenpananas Před rokem

    What I enjoy about this is that it also mirrors that of improv where the one rule is “Yes, and”. Meaning Yes I acknowledge your idea AND I offer this. It’s that brick on brick thinking. I dig it and how it strengthens collaboration and creative ideas. 🎉

  • @salmahnurman1199
    @salmahnurman1199 Před rokem

    Thank you for the lesson

  • @LifestyleiHate
    @LifestyleiHate Před měsícem

    This is improv 101. “Yes! and…”

  • @physician4541
    @physician4541 Před rokem

    Most amazing voice tone I’ve heard!

  • @beinghomie
    @beinghomie Před 2 lety +1

    Me : Nah, Last time it didn't work.
    HR : Steve, for your kind information today is the first day of our company.

  • @masoncarter7333
    @masoncarter7333 Před 3 lety +1

    Instructions unclear,
    I am now in HR being destroyed.

  • @pembanurbusherpa6179
    @pembanurbusherpa6179 Před 3 lety +4

    I love your voice 😍💕

  • @consciouschirag
    @consciouschirag Před 4 měsíci

    Thank you for sharing such useful content. You add so much value & make it look so easy at the same time. We need more Women Leaders Like Yourself. Such A Role Model. 👏👏👏

  • @silvestersze9968
    @silvestersze9968 Před rokem

    Hey, well said! 🎉

  • @yippiay
    @yippiay Před 5 měsíci

    Remarkable content ❤

  • @manhnguyenthe6194
    @manhnguyenthe6194 Před rokem

    I love so much that idea ❤❤❤

  • @princearadeshna1127
    @princearadeshna1127 Před rokem

    clear cut advice 👍

  • @roomiesroom
    @roomiesroom Před rokem

    This is amazing❤

  • @abdeliq3972
    @abdeliq3972 Před 2 lety

    Your knowledge is awesome🙏Thank you for this free knowledge you're passing on. I never learned this at school.

  • @ZhiznTV
    @ZhiznTV Před rokem

    Positive attitude ❤helps more us you're right✔

  • @localppcartist
    @localppcartist Před 8 měsíci

    Suggestion and ..."Think" to me seems like the key word that the response is free to respond with an opinion( suggestion) It's not a contractual agreement.

  • @rolandcampos2338
    @rolandcampos2338 Před 6 měsíci +1

    Yes, and you should totally go out with me.😎

  • @forno_nicolas
    @forno_nicolas Před rokem

    Thanks! 💯