This video brings up some great points about this good value scooter. Also I heard that the footboard is kind of flimsy. If you jump off of a curve you can feel it bend.
to change p settings go to the setting you want to change then push and hold power button for a few seconds then u should be able to change the setting with mode button, after you will need to go back into p menu to do another setting
I've had this scooter for a month and the brakes are already not braking good. When I got the scooter they were braking fine, but after a week to so not anymore. Is there a way to fix this, like tighten them? How would I do this?
I have a few videos on the brake issues. You can watch them. In short, you have to check the screws and tightened them but it can also be the brake pads. Keep in mind this scooter doesn't have electronic braking which is another reason the braking isn't that great along with the fast speed which doesn't help.
I put a Self Tapping Screw in my seat post to keep it from swiveling. My front springs don't rattle too much but the folding mechanism sure makes alot of noise. I'm planning to make the folder solid with nuts & bolts. I don't fold it up anyways.
With regard to the seat, I think you will find that it is meant to swivel as there is no way to tighten it no matter what you do with the side clips. The suspension under the seat means that the central pole will stay fixed but the small top section (under the plastic ribbing) will always be able to move around. That just seems to be the way it is designed. We have what is called a Hetzer H5 GT which is what Evercross seems to be called down here.
Hi , I have the h5 second gen , recently the front part towards the wheel started making sound while riding over bumps , no sounds on plane ground , any idea what Might be happening and how to solve ?
I've had the 1st gen for over 1 year and it still storng snd no problems... I sold the seat it came with and I mad the brake and controls to my preference znd my way. I make sure the boys are tightened when I ride
My original dashboard my h5 scooter that I have broke so I replaced it, but the scooter does not turn it back on. Do you know a place where I can get it repaired?
@@carbrickscity they sent me another charging port, I changed it and it still doesn't power on. Also, I asked if I can send it to to them so they can repair it, they did not reply.
My scooter won’t fully charge it’ll show three bars of battery charge maybe 2 & the box on the charger will always be green when charging it and when I take it to ride it’ll die in two minutes or less can someone help please
I got my scooter repaired, so it runs now. However, the lights don't work anymore the front light or the side lights. Only the brake light works when I press the brake.
@carbrickscity My original dashboard broke, so I replaced it myself. Then the scooter decided not to power on anymore, The place I went to was called Bike Man scooter ebike repair in Delaney Street, NYC
Anyone know why my scooter says my charge is full and I take for a little light cruise maybe like 1.1 miles and it just stop going and dies? Brand new too got it yesterday
@@allenwashington208 Yeah I just returned it and just bought a e bike instead it's just bad scooter apparently if you ride side walk and it's bumpy it will just stop thats what Iv been told don't know if that correct.
@@SLick31 yea i think it’s the battery and so i ordered a brand new 1. This is dangerous especially if you left with a dead scooter in a location you are not suppose to be
I have a recent issue with my H5! All the lights, directional signals and horn work when I long press the power button and hold it in but the scooter won’t turn on and move! Anyone got any suggestions on what is wrong with it? The company is not responding to my emails, I purchased this September 14th,2022
Good to know about the tires. I was wonder if they helped or hurt the suspension. They are probably the reason for the new softer suspension. I haven’t had the handlebar issue that seems pretty major.
Not sure if the new suspension is softer. Feels similar to the old one. The new off road tires are definitely worse for on road use. Not sure about off road use. I wouldn't say the handle bar issue is major for now but we'll see. All H5 are built the same with same materials though, and that's the drawback for all scooters with adjustable stems and handle bars. I would rather not have them.
@@carbrickscity I hear the old front suspension bottom out all the time. I just call it my anti-rollover suspension. It’s so stiff that I can’t make it manually make it move. However when I hit a pothole, rock, or I uneven pavement it completely saves me. Also, I started by riding with the light on the fender, and it vibrated so much that I could barely see. When I moved it up to the stem made a huge difference. That’s why your comment about the mirror vibrating was so telling about the new style tires. Keep up the good work it’s very informative and I hope that they listen to your suggestions.
Did you mount the light on the handle bar? How do you do that? I had the old one and yes the old suspension bottoms out easily but it's also very stiff that when I jump on it, it didn't even move a bit. The new one seems less stiff, and I can make it bounce slightly when jumping on it. But it still bottoms out relatively easy and also has more noise than the old one. The tires make the scooter vibrates a lot because of the uneven pattern on the tires. It's not noticeable at high speed and I only realize because the mirror was shaking so violently. Wish they watch this and maybe even send me some scooters to review.
@@carbrickscitythe light was mounted on the fender during delivery. The instruction manual said during setup it needed to be moved. I thought it looked fine as is until I rode it at night and quickly moved it to the stem mount making a huge difference. It’s actually pretty good when aimed correctly. The problem with mounting accessories on the square handlebars is that you can lose the ability to fold them. A trick I learned watching from other CZcamsrs is to buy a cheap set of “baby handle bars” which attaches to the actual stem. This gives you lots of round surface area to mount accessories. Since I do a lot of night riding I went a little overboard by attaching two extra cheap rechargeable bike lights.
Just curious how to mount the light on the stem or the handle bar. It would be nice to have it on the handle bar. But I don't plan to buy anything extra so if it needs extra tools or mount.
I saw another video about the seat falling down under your weight. Cut a piece of pipe the correct length.. drop that down in to the hole, then put the seat in next. The weight will be on that small pipe you dropped in there.. NOT on the clamping mechanism. you would have to do some measuring or a few cuts on the pip to get it just right. won't help the rotation of the seat.
PSA. Nice video. It's almost like they put the lights and shocks and seat and tires on to make it seem like it does more than it's made to do. While riding offroad is exciting on this scooter, it can get out of hand fairly quickly. Definitely recommend wearing at least soft pads and full face helmet and wrist gaurd. I had same issue with seat, the rubber part ripped off mine. What I did to fix is tighten the seat nut until you can barely clasp it shut, like really tight needed to use a wrench, also lift seat up until your clasping on the grip part, it wont grab if you dont lift the seat a little to the grip part of the seat pole. I dont like standing on the scooter because 1. The center of gravity 2. Handlebar stem feels like it's going to bend. Upon buying this item I would make sure all screws are tight, tighten seat. Remove back fender and tail light and front light. Buy new lights. Use silicone or some type of waterproofer on the bottom so battery NEVER gets wet. And if you're thinking of riding long distances regularly I'd just get the wolf king gt or a scooter in that class. This h5 is a nice commuter scooter but they're trying to sell as a low level hyperscooter even though it lacks power and capabilities. Know your machines limitations. Also be careful charging at night, 38 people got injured in an apartment fire because the battery blew up on a scooter that was charging overnight. As far as scooters go, this one is good for commuting on the bus IF you can easily carry 60lbs. Remember, Usain bolt cant even run 28 mph so wear a helmet, Be safe and have fun!
P settings-once you press the M and power button together, the next stop is to hold the power button down a few seconds to be able to change the settings.
I should be getting my H9 tomorrow and from the looks of it, the seat concept hasn't changed. All Evercross had to do was put holes in the seat pole, that accept a pin, then one could raise the seat to their liking and put the pin in, which would prevent it from turning or sliding down. Not rocket science.
@@carbrickscity Got my H9 and already afraid. When the charger hits green, the Scooter only has 4 bars green and the 5th on is red. The display also shows 54v when the Scooter is supposed to be 48v. Can I assume it's just a display issue and not a Scooter problem?
Change the throttle out for a TF-100 throttle you will have access to all the P-settings switching out the throttle alone is a huge improvement to the performance of evercross scooters Thank me later:)
Except why would I need to spend extra money and do all the extra work myself? Shouldn't this be included from the factory? Not to mention the old H5 doesn't even have this issue where I can access all the P settings without any problem.
@@carbrickscity I agree but I think it's a liability issue and they want the performance limited a certain way when it leaves from their factory, once the consumer gets the product they can modify it if they would like I recently just changed out the throttle for the TF-100 and have all the settings and more performance also just much better build quality and thought I would share
Like I said, the old H5 lets you change all the settings so why would the new one not? And how is switching between kph and mph, cruise control, and zero start a liability issue? These aren't even related to performance at all. It's unacceptable to be like this. And I have no intention to change the controller or increase the top speed. I just want the P settings to work.
I’m not quite sure the purpose of this video. I have recently purchased the scooter and while it’s not perfect for the price and what it does, I think it’s an excellent scooter at that price point. It is not priced for perfection. It’s priced to give you a quality ride, which it does.
I am not quite sure the purpose of your comment. Just because it is "relatively" cheap doesn't mean people shouldn't be reporting the issues. It's my own money I am free to tell the truth. And I never said it I am looking for a perfect scooter at this price, I am simply reporting what I experience. Even if I got this for free I would still make this video. It's called a product review which I should tell the truth. There are other "cheap" scooters with fewer issues. If you bother to read some other comments people are glad I made this video to help them make their decision or sharing their own problems too if they encounter the same thing. This is called trouble shooting, not just "complaining" that some people may have misinterpreted as the sole purpose of this video. Also, just because some people's H5 have no issues doesn't mean others doesn't have.
@@carbrickscity that’s why I said the scooters in this class. Once you start spending big money $2,000 and up, you get descent headlights. If you’re using the scooter in the city, there’s usually a street light every 15 feet, so you don’t really need the headlight to see, but to be seen.
Not really, actually the other 2 scooters I have, which is in the same price range, already have much better headlights than this. The one thing stands out is the rainbow ambient lights it has. I would say headlights are still mostly for seeing and rear light is mostly for being seen.
Seriously, if you watch the video I already mentioned I tightened it as much as it could. Why would I not tightened it in the first place if the seat is turning...
This video brings up some great points about this good value scooter. Also I heard that the footboard is kind of flimsy. If you jump off of a curve you can feel it bend.
Thanks.
On my first day of riding I got error 08 which randomly makes the scooter stop accelerating. Anyone got a fix?
Glad you identified the loose steering..
I mentioned everything I encountered.
to change p settings go to the setting you want to change then push and hold power button for a few seconds then u should be able to change the setting with mode button, after you will need to go back into p menu to do another setting
I have another video on that.
I've had this scooter for a month and the brakes are already not braking good. When I got the scooter they were braking fine, but after a week to so not anymore. Is there a way to fix this, like tighten them? How would I do this?
I have a few videos on the brake issues. You can watch them. In short, you have to check the screws and tightened them but it can also be the brake pads. Keep in mind this scooter doesn't have electronic braking which is another reason the braking isn't that great along with the fast speed which doesn't help.
I put a Self Tapping Screw in my seat post to keep it from swiveling. My front springs don't rattle too much but the folding mechanism sure makes alot of noise. I'm planning to make the folder solid with nuts & bolts. I don't fold it up anyways.
Hello please help me! the display level battery shows me that up and down why could be that?
It could happens depends on if you are pressing the throttle or not. It's not accurate.
With regard to the seat, I think you will find that it is meant to swivel as there is no way to tighten it no matter what you do with the side clips. The suspension under the seat means that the central pole will stay fixed but the small top section (under the plastic ribbing) will always be able to move around. That just seems to be the way it is designed. We have what is called a Hetzer H5 GT which is what Evercross seems to be called down here.
That's the case here but thr ninebot seat has the same design but the seat won't move though.
you have to tighten the sliver bolt on the opp side
I have the same scooter and have had no issues save for weak headlight which was a easy fix.
Good for you.
were you able to adjust/straighten the handlebar?
There's always some play in it no matter what since it is adjustable.
@@carbrickscity Ok thanks. You mentioned that the steering is angled more to the right on yours... were you able to center that?
I guess every H5 could be slightly different. But since there is play, you can force the stem to the left and make it centered and lock it back.
@@carbrickscity Thanks!
Do you deal with any creaking noise near the folding joint?
Not that I remember.
I do
Hi , I have the h5 second gen , recently the front part towards the wheel started making sound while riding over bumps , no sounds on plane ground , any idea what
Might be happening and how to solve ?
Hard to tell without a video but if it only makes a sound over a bump then shouldn't be a problem.
It's the ''coil springs'' on your suspension rattling.
I see your odometer is at .8 mine never goes up how do you fix that? I just did a 99 reset on the p we’ll see if that fixes it
I don't know.
Can you share what kind of handlebar mirror that is and where I can purchase? Thank you!
I actually don't recommend it anymore.
Do you have one you could recommend please? I like the shape of the one you have in the video though
I've had the 1st gen for over 1 year and it still storng snd no problems... I sold the seat it came with and I mad the brake and controls to my preference znd my way. I make sure the boys are tightened when I ride
Nice to hear that. The main concern is the brakes in the long term.
@Carbrickscity brakes in general wear down but you csn upgrade them If you want to. Not to much I the bank and keeps you safe
Is it easy to sell the seat? I think it would have to be someone that also has a H5 but doesn't have a seat? Did you ever change the brake pads?
@Carbrickscity I sold the seat idk what they did with it and I'm gonna get new brakes next week.
My original dashboard my h5 scooter that I have broke so I replaced it, but the scooter does not turn it back on. Do you know a place where I can get it repaired?
Well try contact Evercross.
@@carbrickscity I've already done that I did exactly what they said to do and it still doesn't work.
Well then I don't know, since you want to use original parts.
@@carbrickscity they sent me another charging port, I changed it and it still doesn't power on. Also, I asked if I can send it to to them so they can repair it, they did not reply.
i got all the issues just for number 8 i use 2 extra light for riding at nights as u said the original light is literally useless
Hey bro did you know how can i fix if i see error E-10 i try to fix that but is imposible for me..... thx
No idea. A google search may be your better option.
It’s happenes when hold onto the brakes
My scooter won’t fully charge it’ll show three bars of battery charge maybe 2 & the box on the charger will always be green when charging it and when I take it to ride it’ll die in two minutes or less can someone help please
Contact Evercross.
I'm trying to figure out how to put the front break back on evercross electric
You may watch some videos here.
I got my scooter repaired, so it runs now. However, the lights don't work anymore the front light or the side lights. Only the brake light works when I press the brake.
Who fixed it? Why don't they fix the lights?
@carbrickscity My original dashboard broke, so I replaced it myself. Then the scooter decided not to power on anymore, The place I went to was called Bike Man scooter ebike repair in Delaney Street, NYC
Then I don't know. Always a risk to repair yourself.
I found out you have to hold the m after it enable the light you could change it... weird
I have made a new video on changing the P-settings.
Anyone know why my scooter says my charge is full and I take for a little light cruise maybe like 1.1 miles and it just stop going and dies? Brand new too got it yesterday
Trying to figure out same issue
@@allenwashington208 Yeah I just returned it and just bought a e bike instead it's just bad scooter apparently if you ride side walk and it's bumpy it will just stop thats what Iv been told don't know if that correct.
@@SLick31 yea i think it’s the battery and so i ordered a brand new 1. This is dangerous especially if you left with a dead scooter in a location you are not suppose to be
@@allenwashington208 Good luck if it works Id rather just return that giving that shit company more money.
I have no idea for that but returning is the right choice probably.
I have a recent issue with my H5! All the lights, directional signals and horn work when I long press the power button and hold it in but the scooter won’t turn on and move! Anyone got any suggestions on what is wrong with it? The company is not responding to my emails, I purchased this September 14th,2022
Did you fully charge it? Or it could be the display or controller.
@@carbrickscity it’s fully charged because when I plug it in the charger box lights green, is this also kickstart?
@@carbrickscity anyway I can factory reset everything if it’s not completely powering on?
Try everything you could. It could be because it was set to kickstart.
@@carbrickscity how do I remove that if that is the issue?
Good to know about the tires. I was wonder if they helped or hurt the suspension. They are probably the reason for the new softer suspension. I haven’t had the handlebar issue that seems pretty major.
Not sure if the new suspension is softer. Feels similar to the old one. The new off road tires are definitely worse for on road use. Not sure about off road use. I wouldn't say the handle bar issue is major for now but we'll see. All H5 are built the same with same materials though, and that's the drawback for all scooters with adjustable stems and handle bars. I would rather not have them.
@@carbrickscity I hear the old front suspension bottom out all the time. I just call it my anti-rollover suspension. It’s so stiff that I can’t make it manually make it move. However when I hit a pothole, rock, or I uneven pavement it completely saves me. Also, I started by riding with the light on the fender, and it vibrated so much that I could barely see. When I moved it up to the stem made a huge difference. That’s why your comment about the mirror vibrating was so telling about the new style tires. Keep up the good work it’s very informative and I hope that they listen to your suggestions.
Did you mount the light on the handle bar? How do you do that? I had the old one and yes the old suspension bottoms out easily but it's also very stiff that when I jump on it, it didn't even move a bit. The new one seems less stiff, and I can make it bounce slightly when jumping on it. But it still bottoms out relatively easy and also has more noise than the old one. The tires make the scooter vibrates a lot because of the uneven pattern on the tires. It's not noticeable at high speed and I only realize because the mirror was shaking so violently. Wish they watch this and maybe even send me some scooters to review.
@@carbrickscitythe light was mounted on the fender during delivery. The instruction manual said during setup it needed to be moved. I thought it looked fine as is until I rode it at night and quickly moved it to the stem mount making a huge difference. It’s actually pretty good when aimed correctly. The problem with mounting accessories on the square handlebars is that you can lose the ability to fold them. A trick I learned watching from other CZcamsrs is to buy a cheap set of “baby handle bars” which attaches to the actual stem. This gives you lots of round surface area to mount accessories. Since I do a lot of night riding I went a little overboard by attaching two extra cheap rechargeable bike lights.
Just curious how to mount the light on the stem or the handle bar. It would be nice to have it on the handle bar. But I don't plan to buy anything extra so if it needs extra tools or mount.
I saw another video about the seat falling down under your weight.
Cut a piece of pipe the correct length.. drop that down in to the hole, then put the seat in next. The weight will be on that small pipe you dropped in there.. NOT on the clamping mechanism. you would have to do some measuring or a few cuts on the pip to get it just right.
won't help the rotation of the seat.
Yes I heard of that. I don't have that issue since I have the lowest setting so it doesn't drop.
Just got it and cant even go over 15mph even on fast mode?
I have made a video on how to unlock the top speed.
Hi, i want to buy this scooter, after i watched this review. I confused now, so buy or not, thx
I still recommend it for the price. The issues are mostly minor.
PSA. Nice video. It's almost like they put the lights and shocks and seat and tires on to make it seem like it does more than it's made to do. While riding offroad is exciting on this scooter, it can get out of hand fairly quickly. Definitely recommend wearing at least soft pads and full face helmet and wrist gaurd. I had same issue with seat, the rubber part ripped off mine. What I did to fix is tighten the seat nut until you can barely clasp it shut, like really tight needed to use a wrench, also lift seat up until your clasping on the grip part, it wont grab if you dont lift the seat a little to the grip part of the seat pole. I dont like standing on the scooter because 1. The center of gravity 2. Handlebar stem feels like it's going to bend. Upon buying this item I would make sure all screws are tight, tighten seat. Remove back fender and tail light and front light. Buy new lights. Use silicone or some type of waterproofer on the bottom so battery NEVER gets wet. And if you're thinking of riding long distances regularly I'd just get the wolf king gt or a scooter in that class. This h5 is a nice commuter scooter but they're trying to sell as a low level hyperscooter even though it lacks power and capabilities. Know your machines limitations. Also be careful charging at night, 38 people got injured in an apartment fire because the battery blew up on a scooter that was charging overnight. As far as scooters go, this one is good for commuting on the bus IF you can easily carry 60lbs. Remember, Usain bolt cant even run 28 mph so wear a helmet, Be safe and have fun!
Except the seat rotating issue is not the one you mentioned.
What water proofing did u use. I just ordered this. Kind of worried with all these negative comments
Nothing. Just don't ride in the rain, just like any other scooter.
Not intended for off road
P settings-once you press the M and power button together, the next stop is to hold the power button down a few seconds to be able to change the settings.
Actually I have a tutorial video on that.
@@carbrickscity then why did you say you can’t change the P settings in your video?
Because I made this video first. And I could go into the P settings in this video. I just couldn't change it at that time.
I should be getting my H9 tomorrow and from the looks of it, the seat concept hasn't changed. All Evercross had to do was put holes in the seat pole, that accept a pin, then one could raise the seat to their liking and put the pin in, which would prevent it from turning or sliding down. Not rocket science.
Not just Evercross, but all companies should do it. I have yet to see the H9 being reviewed after it had been released for such a long time.
@@carbrickscity Got my H9 and already afraid. When the charger hits green, the Scooter only has 4 bars green and the 5th on is red. The display also shows 54v when the Scooter is supposed to be 48v. Can I assume it's just a display issue and not a Scooter problem?
but for P setting actually u don't need that because on the app you have all of those options
There's no app for this scooter. And P setting actually works. I have another video of it.
Heavy to carry - looks like more than 50 kg and I have the same problem with the seat.
It's around 45 lbs. The H7, however, is 70 lbs.
When you're in your p settings hold your power button down for 2 seconds and then you can change your p setting
I have a video of it.
Change the throttle out for a TF-100 throttle you will have access to all the P-settings switching out the throttle alone is a huge improvement to the performance of evercross scooters
Thank me later:)
Except why would I need to spend extra money and do all the extra work myself? Shouldn't this be included from the factory? Not to mention the old H5 doesn't even have this issue where I can access all the P settings without any problem.
@@carbrickscity I agree but I think it's a liability issue and they want the performance limited a certain way when it leaves from their factory, once the consumer gets the product they can modify it if they would like
I recently just changed out the throttle for the TF-100 and have all the settings and more performance also just much better build quality and thought I would share
Another thing if you wanted to modify is the battery the controller will handle a 52 volt battery and can reach speeds of up to 35 mph
Like I said, the old H5 lets you change all the settings so why would the new one not? And how is switching between kph and mph, cruise control, and zero start a liability issue? These aren't even related to performance at all. It's unacceptable to be like this. And I have no intention to change the controller or increase the top speed. I just want the P settings to work.
Even the old one was very limited with the p settings. Just mph/kph,zero start, and reset for about 50 miles.
I’m not quite sure the purpose of this video. I have recently purchased the scooter and while it’s not perfect for the price and what it does, I think it’s an excellent scooter at that price point. It is not priced for perfection. It’s priced to give you a quality ride, which it does.
I am not quite sure the purpose of your comment.
Just because it is "relatively" cheap doesn't mean people shouldn't be reporting the issues. It's my own money I am free to tell the truth. And I never said it I am looking for a perfect scooter at this price, I am simply reporting what I experience. Even if I got this for free I would still make this video. It's called a product review which I should tell the truth. There are other "cheap" scooters with fewer issues. If you bother to read some other comments people are glad I made this video to help them make their decision or sharing their own problems too if they encounter the same thing. This is called trouble shooting, not just "complaining" that some people may have misinterpreted as the sole purpose of this video. Also, just because some people's H5 have no issues doesn't mean others doesn't have.
The seat pole is very loose im only 117 lbs
I know. That is exactly what I mentioned in this video.
Headlight-most scooters in this class have a headlight that’s basically so you can be seen, not so much for you to see like car headlights.
That's mostly what is rear light is for. Some scooters have much better headlights than this.
@@carbrickscity that’s why I said the scooters in this class. Once you start spending big money $2,000 and up, you get descent headlights. If you’re using the scooter in the city, there’s usually a street light every 15 feet, so you don’t really need the headlight to see, but to be seen.
Not really, actually the other 2 scooters I have, which is in the same price range, already have much better headlights than this. The one thing stands out is the rainbow ambient lights it has. I would say headlights are still mostly for seeing and rear light is mostly for being seen.
bro all uu gotta do is tighten the seat… put some elbow grease in it it’ll get tighter my seat don’t turn
Seriously, if you watch the video I already mentioned I tightened it as much as it could. Why would I not tightened it in the first place if the seat is turning...
@@carbrickscity cool
عندي وحدا هكاك
Basically you didn’t help with any issues
Don't know what you mean. In this video I was only telling people what issues I encountered.