How miscommunication happens (and how to avoid it) - Katherine Hampsten

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  • čas přidán 21. 02. 2016
  • Explore why miscommunication occurs so frequently, and how you can minimize frustration while expressing yourself better.
    --
    Have you ever talked with a friend about a problem, only to realize that he just doesn’t seem to grasp why the issue is so important to you? Have you ever presented an idea to a group, and it’s met with utter confusion? What’s going on here? Katherine Hampsten describes why miscommunication occurs so frequently, and how we can minimize frustration while expressing ourselves better.
    Lesson by Katherine Hampsten, animation by Andrew Foerster.
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Komentáře • 494

  • @EugeneKhutoryansky
    @EugeneKhutoryansky Před 8 lety +574

    Let's see if anyone misunderstands the meaning of this video. After all, they weren't able to provide feedback as the video was being developed.

    • @videogyar2
      @videogyar2 Před 8 lety +46

      +Physics Videos by Eugene Khutoryansky U wat m8? U wanna fight me? I'll reck u!

    • @Maxander2001
      @Maxander2001 Před 8 lety +3

      +Physics Videos by Eugene Khutoryansky There will always be people misunderstanding, even if they could have provided a lot of feedback. Anyone includes the 1-2% of the human population who are blessed with really interesting illnesses, even. Enough of a tangential approach will do the trick. ;)

    • @nimaxx
      @nimaxx Před 8 lety +1

      +Physics Videos by Eugene Khutoryansky thank u, i forget my cow today.

    • @MonkeyspankO
      @MonkeyspankO Před 8 lety +1

      +Physics Videos by Eugene Khutoryansky I like these vids, but the graphics are distracting and unnecessary. Plus, i think they could put out more often, if they put less time into the animation. just saying...

    • @MegaBabyRawr
      @MegaBabyRawr Před 8 lety

      I didn't know you watched these :)

  • @rollingthrees
    @rollingthrees Před 7 lety +835

    How to avoid misscommunication
    1. passive hearing and active listening are not the same
    2. listen with your eyes, ears, and guts
    3.take time to understand as you try to be understood
    4. be aware of your own perceptional filters

  • @jerwilliamsmith
    @jerwilliamsmith Před 8 lety +39

    Whoever did the ADR and animations on this video is the real MVP. These little characters are hilarious.

  • @TheOswald42
    @TheOswald42 Před 8 lety +183

    that is why, silence is golden...
    avoid unnecessary talking...

    • @manikshamik
      @manikshamik Před 7 lety +1

      Well said

    • @monicarecabarren950
      @monicarecabarren950 Před 6 lety +5

      I have seen this video many times and still have issues communicating with people.

    • @andrjuska9556
      @andrjuska9556 Před 5 lety +19

      If silence is _gold,_
      then knowing what to say and when to say it to a certain person is _platinum._

    • @loganturner79
      @loganturner79 Před 4 lety +2

      Introvert is golden

    • @benurm2390
      @benurm2390 Před 4 lety

      ...and play while someone is talking to you, right?

  • @AECommonThread2137
    @AECommonThread2137 Před 2 lety +20

    I think about this every day. I like to believe I have great understanding and communication skills to make sure what is being said is understood and spoken as clear as possible. I also do not let my biases get in the way of objectivity.

  • @mja91352
    @mja91352 Před 2 lety +15

    Best way to avoid miscommunication is to speak with precision and clarity to people capable of comprehension.

  • @noravilleneuve3005
    @noravilleneuve3005 Před 7 lety +40

    I think it's also important to define our terms while we are talking about a certain subject to avoid miscommunication. If you talk and debate with a friend about freedom, you have a certain opinion about it and your friend have a different one, but you never seem to get along or to understand what the other means, the good questions to ask may be: what does freedom means to you? Do we have the same definition of it? Most of the time, our personal definitions may differ a bit, but it's enough to completely misunderstand the other. Defining words in the beginning of a conversation can save lots of time debating for nothing!

  • @NAJMYNex
    @NAJMYNex Před 8 lety +113

    The sound effects and art style in this video is so funny xD

  • @SafadosAteus
    @SafadosAteus Před 8 lety +20

    The animations on this video, plus the FX, are so great! I loved it!

  • @zarinaro
    @zarinaro Před 8 lety +55

    I love this! So concise, yet informative. And the animations do a phenomenal job of exemplifying what the voice over is saying in a simple, complementary way! I love these videos. Thank you for the informative content!

  • @physioweng
    @physioweng Před 8 lety +6

    Most of the video portrays how we miscommunicate than how we stop doing so. I don't think this will solve the usual miscommunications that is inevitable in our daily lives, sometimes even listening with the "gut" may lead to "overthinking/misinterpretation". But I thumbed up for the adorable animation (the characters inside are really lovely)!

  • @sorrygod5649
    @sorrygod5649 Před 8 lety +4

    Honestly, sometimes i think this channel understands me more than i understand myself.

  • @galinka2102
    @galinka2102 Před 3 měsíci

    In a world bustling with voices and noise, the art of truly listening has become rare. Many of us listen but fail to genuinely hear, leading to widespread miscommunication. This barrier significantly hinders our collective ability to live in harmony. To bridge the gaps between us and foster understanding, it is essential to learn not just to listen, but to hear- to truly comprehend and appreciate others' perspectives. This lesson is vital for fostering a more connected and empathetic world.
    Thank you for the video.

  • @c0ldNcl34r
    @c0ldNcl34r Před 8 lety +104

    What we have here, is a failure to communicate

    • @KhaledAlfaris
      @KhaledAlfaris Před 8 lety +3

      +CTalk I love that movie!

    • @hkanything
      @hkanything Před 8 lety

      +Khaled Alfaris The weather is great today!

    • @vish2441139gan
      @vish2441139gan Před 8 lety +1

      That's from a movie?
      I had only heard it in a GnR song.

    • @Firex64
      @Firex64 Před 8 lety +2

      +CTalk Some men you just can't reach ...

  • @codydeegan5915
    @codydeegan5915 Před 7 lety +6

    Communication plays a critical role in business. That is why as much as in a business setting mitigating causes of miscommunication is a must because it could have a fatal blow especially if it is a decision to be executed for the company.

  • @Bunny-pb6dl
    @Bunny-pb6dl Před 8 lety +7

    I love your videos. You explain the stuff so well

  • @prof.einsteindarcy3951
    @prof.einsteindarcy3951 Před 8 lety +12

    I love the narrator! Everytime I click on a TedEd video, I also hope to hear his voice. And when I do, I can't help but smile:)

  • @rockwilder0
    @rockwilder0 Před 5 lety +11

    “I have noticed that nothing I have never said ever did me any harm.” - Calvin Coolidge

  • @h0rysheet
    @h0rysheet Před 8 lety

    this is such a timely reminder, esp. the last point on perspectives. thank u!

  • @harshitagrawal9211
    @harshitagrawal9211 Před 6 lety +1

    One of the best lessons by Ted-Ed.

  • @ajgrant9975
    @ajgrant9975 Před 8 lety +8

    One of the problems I have is people will just plain out refuse to look at your point of view. It's really annoying and adds to the rage.

    • @AJ213Probably
      @AJ213Probably Před 8 lety

      Sorta like the Republicans and religious people do!

  • @surkewrasoul4711
    @surkewrasoul4711 Před 3 lety +13

    Very informative, actually misunderstanding can cause lot's of problem and not just problems but things that could have been a solution to things that we had always dreamt of or wished for.. so I have found it to be useful to say to people things like, I respectfully disagree or I respectfully decline this offer... that way they dont feel humilliated but at the same time you dont mess up the relationship,, bussiness partner or even a stranger.. I suppose not everybody would see that anyways , and that is understandable ..if that became the case.. it's best to just walk away from it or them

  • @loriefranceschi2590
    @loriefranceschi2590 Před 8 lety +82

    This happens a lot in discussions of TED videos.

    • @HiAdrian
      @HiAdrian Před 8 lety +20

      *+Lorie Franceschi* Oh yeah!? So you think you're better than everyone else, huh? Racist!

    • @loriefranceschi2590
      @loriefranceschi2590 Před 8 lety +1

      +Adrian Ya! lower than a earthworm is what you are! hahahahahaha good one

    • @sciencepower608
      @sciencepower608 Před 8 lety

      +Lorie Franceschi you fat bitch get outta here.
      (Joking)

    • @JellybellyWaffles
      @JellybellyWaffles Před 8 lety +2

      You're all a bunch of soggy oreos that were left in the milk for too long! (not joking)

    • @YoHoOMirster
      @YoHoOMirster Před 8 lety

      +Lorie Franceschi " Insults are bad, you stupid fly!"- Dumbguy Badspeler Noetaininsultier

  • @doctorcommonsense2364
    @doctorcommonsense2364 Před 8 lety +1

    We can see this world around us and other people just through own mind. "Everyone see only self". But when we try to overcome our aloofness we can reduce misunderstandings!

  • @aadityagupta5776
    @aadityagupta5776 Před 11 dny

    This is such a good explanation man the example of stone and clay was wonderful helping people understand it

  • @davidbuschhorn6539
    @davidbuschhorn6539 Před 8 lety +15

    LOL! The joke at the end is a classic.
    "I see" said the blind man, who picked up his hammer and saw.

  • @TrishaNT-yc7kv
    @TrishaNT-yc7kv Před 10 měsíci +1

    This was informative and easy to understand! Appreciated the animations explained the content, also liked the symbolisms and tips. They were very helpful! :)

  • @PranjalSingh
    @PranjalSingh Před 3 lety

    Yep, gold mine right here. TED-Ed is such a great resource.

  • @elmuroasciende
    @elmuroasciende Před 7 lety

    Wow, thank you so much, the example worths millions of words👍🏻👏🏻👏🏻👏🏻👏🏻👏🏻

  • @KedraIrke
    @KedraIrke Před 8 lety +25

    There's a game my husband and I like to play between us. It's called "twist my words in the worst possible way". Honestly, it's amazing how easy it is to turn one thing (even if it's a direct statement) into something completely opposite.
    P. S. We never take the twisted meanings seriously. This is not a way to turn arguments and it's a dirty trick that shouldn't be used by anyone. Ask questions before assuming is a golden rule.

  • @mschoi0134
    @mschoi0134 Před 5 lety +1

    Good to reflect my own communication style. And it's the opportunity to be aware of my personal perceptional filters. Do not assume from your own perception and take time to understand as you try to be understood.

  • @fireraven1533
    @fireraven1533 Před 8 lety +7

    I love how this video is talking about communication and language, but the characters voices are just jumbled sounds XD

  • @doubletoned5772
    @doubletoned5772 Před 8 lety

    There couldn't be a better channel than this.

  • @ultimobile
    @ultimobile Před 11 dny

    "this is how I see the problem - how do you see it ?" - good - I like that - thanks !

  • @colaarc_
    @colaarc_ Před 10 měsíci

    This is really insightful, thank you so much! ❤

  • @G_G251
    @G_G251 Před 8 lety +209

    A more fitting title for the video would have been "Why does miscommunication occur?"
    Up until 3:18 there's nothing about "How to avoid miscommunication". That leaves only one minute of the video that is about the actual subject, and it's too condensed to actually say anything meaningful and useful.

    • @morningmadera
      @morningmadera Před 8 lety +12

      +Goodguy001
      you have just described CZcams :))

    • @danielav9905
      @danielav9905 Před 8 lety +54

      +Goodguy001 Well, in order to prevent miscommunication, you first have to realize why does it even occur in the first place, right?

    • @Maxander2001
      @Maxander2001 Před 8 lety +2

      +RoastedUnicorn Agree!

    • @Red-sk5op
      @Red-sk5op Před 8 lety +5

      +RoastedUnicorn what if you where to buy a game with 24 hours content, but it had a tutorial 22 hours long.

    • @LukaszekTheBest
      @LukaszekTheBest Před 8 lety +8

      +Goodguy001 Why should we avoid miscomunication without understanding what miscomunication is?
      I understand 3/4 of the video is not about avoiding it but it is as easy as it was said. Just focus what other person says and you will (look like you) understand other people. That would be another reason why they added such big intro for that topic.

  • @user-fq5tl2zj1d
    @user-fq5tl2zj1d Před 10 měsíci

    I found the video very educational and it really explained properly how miscommunication happens as well as the animation portrayed in the video was explicit.

  • @mambuayz
    @mambuayz Před 8 lety

    This channel and Crash course channel are the best channel to learn many things for free. Love this age we live in, which is Information Age.

  • @benjaminwilde152
    @benjaminwilde152 Před 8 lety +25

    I think that conversations via text are even more prone to misunderstanding, thus mostly making the CZcams comment-section a war zone. Too bad.

    • @benjaminwilde152
      @benjaminwilde152 Před 8 lety +2

      Lady Bumta True. I think for text conversations one must master the ability to say the most in the fewest words. This is a huge downside of texts. I never really find myself able to express everything I have to say, especially when the conversation goes into the political, moral or philosophical side.

    • @benjaminwilde152
      @benjaminwilde152 Před 8 lety +1

      Lady Bumta Well, really, arguing on youtube comments is useless in general.

    • @carlvonherrlichingen-carto6985
      @carlvonherrlichingen-carto6985 Před 8 lety

      +Benjamin Wilde
      To pacify this war zone emoticons are invented some time ago. Specifically for lazy folks or people with little writing skills. So some misunderstandings can be attenuated at least.

    • @Ktvanada
      @Ktvanada Před 5 lety

      Yeah

  • @kenbobca
    @kenbobca Před 8 lety

    Words to live by for Everyone. Thank you.

  • @deekshaaggarwal3245
    @deekshaaggarwal3245 Před 8 lety +7

    Very nicely interpreted ,explained and presented! Found it helpful

  • @mureashk
    @mureashk Před 3 lety

    Whoever was behind the graphics and animation, kudos!!!

  • @navnoorsingh8792
    @navnoorsingh8792 Před 7 lety +33

    Every one in the world needs to learn this lesson. Miscommunication is the thing that hinders our ability to coexist. Back here in my country India many people need to learn this to understand each others' perspectives.If every body does so I think that religious hatred can be minimized.

    • @rajattiwari6076
      @rajattiwari6076 Před 7 lety +3

      absolutely... trying to be in the other persons shoes and the percieving the situation is the best way to avoid miscommunication.

    • @Chris-sch
      @Chris-sch Před 7 lety +1

      Navnoor Singh I agree if everyone cared to listen we would live such a better life

  • @studentnursesaima5836
    @studentnursesaima5836 Před 3 lety

    For my uni work- very insightful and will use this in nursing practice

  • @megamastah
    @megamastah Před 8 lety

    Gorgeous graphic design. Kudos to Andrew Foerster.

  • @Jenavee26
    @Jenavee26 Před 2 lety

    That last point is helpful to me. Thank you!

  • @elijahmubianamubz9855
    @elijahmubianamubz9855 Před 6 lety

    it makes a lot of sense and it has been very helpful

  • @vanessavlogs3185
    @vanessavlogs3185 Před 7 lety +3

    I imagine communication as devices. Each person has a different receiver of words. And as we throw out our words, each person process them differently

  • @ryanfrizzell736
    @ryanfrizzell736 Před rokem +1

    Sweet! With this I’ll be involved in less miscommunications and people that I communicate with better understand me the first time around.

  • @markc5960
    @markc5960 Před 11 měsíci +2

    The message communicated by this video is extremely simplistic and leaves out something very important in this day and age: (and even when it was posted 7 years ago) Online media literacy. Is it MAYBE possible that SOME of this post Covid polarization has something to do with the fact that it's all done online? So it's not just "beyond words" but beyond the platform, and you know almost nobody is going to ever meet in person to straighten anything out. Of course, the tendency to pay attention to ones own side and not seriously consider the perspective of the other to any significant extent doesn't help, neither do psychological/psychiatric issues either known or unknown/ignored/not understood. All these people convinced they know who the enemy is and some joe schmoe rando online is another one of them would be comical if it wasn't so sad and causing a ton of chaos in the world. This even happens to people who know each other in person, but the fact the problematic communications happen online is completely ignored and it's all about the person, and they never learn a single thing about the dynamics of the communication. Personal blame rather than exploring what went wrong in the process, always.

  • @ryanfrizzell736
    @ryanfrizzell736 Před rokem

    Thank you for the information. This improves my communication.

  • @vothuong1012
    @vothuong1012 Před 8 lety

    great lesson!

  • @mr.jceniza
    @mr.jceniza Před 8 lety

    perfect analogy!

  • @karsim83
    @karsim83 Před 8 lety

    amazing as always!!

  • @VariantAEC
    @VariantAEC Před 8 lety +5

    There is still no set curriculum for teaching English in the US nevermind other languages. Most younger people are apparently taught that definitions of words are up for interpretation. This only helps compound problems and perpetuates miscommunication among peers with comparable levels of education. Education is important here. Most people will obtain a more complete understanding of their language through educational means. This usually is through schools, but home schooling can be just as effective as long as an individual understands the fundamentals of their language they can shape a more complete knowledge of their language through accurate reading material, demonstrations of words and phrases used in sentences and interactions with other individuals who possess similar levels of knowledge in the same language.
    The bottom line is if we can't stop interpreting language as a subjective means of communication then we can't possibly hope to quell misinterpretation in routine conversations with others.

  • @snikitty12345
    @snikitty12345 Před 8 lety +3

    I feel as if I am the only one who has actually gained useful knowledge from this video, for I have absolutely no skills in understanding others or sharing my thoughts to others trough words.

  • @NikhilRamakrishnan1
    @NikhilRamakrishnan1 Před 8 lety +1

    The voice of the people speaking in the background is just too good.

  • @aBigBadWolf
    @aBigBadWolf Před 8 lety

    Awesome animations! I chuckled a lot :)

  • @RockyD90
    @RockyD90 Před 8 lety +83

    I swear that triangle was voiced by lumpy space princess.

  • @luizcabraldemelo660
    @luizcabraldemelo660 Před 8 lety +4

    Thank you for the clay metaphor, i really liked it. Also, awesome animation!

    • @1joyeeta
      @1joyeeta Před 4 lety

      Awesome ..... understood

  • @happyjulien6275
    @happyjulien6275 Před 5 měsíci +1

    The problem is that you make an effort to understand others, but when others do the same, in the end it's you who suffers.

  • @bestofthewebseries5385

    Well done!

  • @Yulizie
    @Yulizie Před 2 lety +2

    The animated illustrations are amazing 😍

  • @genetiqcii
    @genetiqcii Před 8 lety

    i just so love the characters in the film. theyre so cute lol

  • @gyanaranjanpanda3925
    @gyanaranjanpanda3925 Před 2 lety +9

    Examples of miscommunicated people... people who disliked the video.

  • @BobF510
    @BobF510 Před 8 měsíci

    Superb work on this material. It's reminiscent of a book I read that fundamentally changed me. "The Art of Saying No: Mastering Boundaries for a Fulfilling Life" by Samuel Dawn

  • @adityathota5158
    @adityathota5158 Před 2 lety

    Masterfully said

  • @elenak6934
    @elenak6934 Před 8 lety +2

    It's one of the greatest frustrations of not being fully understood.

  • @srinivasnahak3473
    @srinivasnahak3473 Před 4 lety

    Amazing message with incredible animation

    • @mirakadri3667
      @mirakadri3667 Před 4 lety

      Can u please tell me how does miscomunication happen

  • @JohnJesus
    @JohnJesus Před 8 lety

    There is a wonderful thing that assist with communication called 'dictionary' - there you will learn lots of words (and their respective meanings) that will allow you to say precisely what you want to say -- and you'll find it also much easier to understand those that have their words and meanings confused....

  • @vitorbernardo9789
    @vitorbernardo9789 Před 7 lety +1

    no wonder I upset people so easily. I rarely look at them and in general give little feedback

  • @mikaedisons
    @mikaedisons Před 4 lety

    Muito bom!

  • @user-ci2lg1lw5b
    @user-ci2lg1lw5b Před 3 lety +4

    잘못된 의사소통을 줄이기 위해 의사소통의 과정에서 일어나는 일에 대한 기본적인 이해를 해보는 의미있는 시간이 되었습니다. 내가 생각한것보다 의사소통이 복잡하다는것을 배웠습니다. 좋은 시간 감사합니다.

  • @AnstonMusic
    @AnstonMusic Před 8 lety +18

    0:27 No always, the idea might actually be stupid or the concern negligible.
    The background noises, while humorous, are quite distracting. Good video though.

  • @Manuel-jr6op
    @Manuel-jr6op Před 8 lety +1

    Every single person I have ever argued with NEEDS to watch this video.
    "What do you mean I didn't let you say your side of the argument?! All I did was shut you up and say you're wrong!! >:("

  • @luckyahad
    @luckyahad Před 8 lety

    LOVE VIDEOS LIKE THIS ! Keep up the good work ! :) :) :)

  • @Ondrix
    @Ondrix Před 8 lety +11

    There is one big catch with this...... and it's the fact that being understood requires _all_ parties involved. Even if you follow all of these rules it doesn't matter if the person you're speaking to isn't alao following them.

    • @rebecca_stone
      @rebecca_stone Před 2 lety

      So true. I was thinking the exact same thing!

  • @ALXG
    @ALXG Před 2 lety

    This is brilliant ! 🤩

  • @AnnieLiang1994
    @AnnieLiang1994 Před 8 lety

    nice,brief introduction to communication models and basic theories

  • @queenpaquibot7840
    @queenpaquibot7840 Před 8 lety +1

    I did not just enjoy the video, I also learned a lot!

  • @veronarvaez3659
    @veronarvaez3659 Před 7 měsíci +1

    1. Reconocer la diferencia entre la escucha pasiva y activa
    2. Escuchar con los ojos, los oídos y también con tu instinto ( la comunicación es más que solo palabras
    3. Tomate tiempo para entender mientras los otros intentan comprenderte
    4. Se consiente de tu propia subjetividad

  • @richepinca
    @richepinca Před 2 lety +1

    This was very helpful in the party of a spokesperson, whether the receiver of the message could get it or not.✌️🤓

  • @ravinchandra916
    @ravinchandra916 Před 8 lety

    Great video !

  • @Lizzi190
    @Lizzi190 Před 8 lety +10

    Miscommunication in a relationship usually ends it. I would know.

  • @lucaslayton3974
    @lucaslayton3974 Před 8 lety +1

    Lol, that mars probe fiasco segment was the best part of this video XD

  • @flerma223
    @flerma223 Před 7 lety +17

    Not everyone is willing to listen. Some people's perception filters don't allow for alternative perspectives.

  • @LOUISESAGUN
    @LOUISESAGUN Před rokem

    Very interesting and insightful, actually misunderstanding can cause lot's of troubles and not just troubles but things that could have been an answer to things that we had always dreamt of or wished for. I respectfully disagree with it or decline this offer. They won't feel humiliated this way.

  • @nufumalangaviorel
    @nufumalangaviorel Před 8 lety +4

    this phenomena is disecated in Ludwig Wittgenstein's "Tractatus logicus-philosophicus". Worth the read

  • @cg4unet
    @cg4unet Před 8 lety

    wow that is great, thanks for the video,

  • @angeazze6667
    @angeazze6667 Před 2 lety +1

    😂 I love the characters. so true & really funny

  • @user-dp4ov4uy9z
    @user-dp4ov4uy9z Před 4 měsíci +28

    i hate school

  • @LewugaBenson
    @LewugaBenson Před 8 lety

    great video!!

  • @hemalivengurlekar7402
    @hemalivengurlekar7402 Před 2 lety

    Very helpful tips to avoid miscommunication

  • @chadventures3491
    @chadventures3491 Před 8 lety

    It seems like a lot of people misunderstood the video and have little self awareness. However, I must add that the misunderstanding of any individual could very well be overlooked through watching characters speaking in shapes. That's understandable.

  • @kenodiref5378
    @kenodiref5378 Před 9 měsíci

    The clay analogy was brilliant.

  • @horatiomoonraker390
    @horatiomoonraker390 Před 8 lety

    When I nod my head, you hit it.

  • @devendrabaskey1
    @devendrabaskey1 Před 7 lety

    very very informative

  • @alhdlakhfdqw
    @alhdlakhfdqw Před 8 lety

    great vids TQ so much !! :)

  • @annanurjanah9549
    @annanurjanah9549 Před 2 lety +3

    Thank you for the illustration. It is really interesting. I would gladly share this to my Communication students at class. :)

  • @rafa6222
    @rafa6222 Před 7 lety

    According to Robert Selman, a psychologist, in his 1975 work in the Journal of Moral Education, by adolescence, a person must realize that mutual roletaking does not always resolve disputes; there might be rival values that simply cannot be communicated away. Why is this not addressed in this clip? This is an important stumbling block to communication, along with psychological barriers.