How to Correct Common Hair Color Mistakes

How to Fix 5 Common Hair Color Mistakes! - Master Colorist Chelsea Smith and David Stanko, VP of Technical Design and Education, teach us how to correct some common hair color problems with quick solutions you can do at home. We answer the top questions we receive from customers, and tell you how to get your hair back to its best!
Questions? Ask in the comments below.
Common Mistakes:
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▸ MY HAIR IS TOO DARK! : 3:05
▸ MY HAIR IS TOO WARM: 4:05
▸ MY HAIR IS GREEN! 5:19
▸ I HAVE HOT ROOTS: 6:48
Products Mentioned:
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▸ Prime for Perfection: bit.ly/2JveZAQ
▸ Radiant Cream Color: bit.ly/2HklXDG
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[@cm1642]

Noone said how long to wait after a color mistake before applying the fix.

[@Madisonreedllb]

Hello! How long is going to be different for everyone and depends on what needs to be corrected and the condition of the hair. The time can be anything from a day to several weeks and months.

[@teem9010]

I went to the salon and I typically get a hot chocolate dark brown color on bottom (under ) of my long hair & get a cool very light blonde on the top. the girl mixed the wrong colors, dyed my slightly faded top blonde color a hot chocolate (I think-all I know it was very dark). so they next tried to strip it out ( I think) with a toner? and then tried to pull tons of tiny foil highlights through it to lighten in more. (she kept mentioning using a 10?) it is still very orangey looking with a darkish look to it. what can I do??? she mentioned me coming back in in a few days for a toner, but honestly im scared to go back. what can I use to go back to my light white blonde?