Ingenico iCT220 Set-up Instructions
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- čas přidán 15. 02. 2015
- How to connect your Ingenico iCT220 credit card terminal to the power outlet and ethernet or phone cord. Also learn how to load the paper in this machine. For more information on how you can get this new compliant credit card terminal, please call us at 1-800-905-5164 or visit our website at www.savewithmps.com
we have one of these i have a question about the ethernet, i have a PoE ran for our terminal, do i need to filter the power from this cable for use with the iCT220? Is is it PoE safe?
Do you need a sim card or something for the terminal because mine is coming up alert iruption and I don’t know why
For this model terminal a SIM card is not necessary. Since you are getting that error message you will need to call your processor to troubleshoot. If you don't get the service you need, please call our office so I can get you an operational terminal and superb customer service. 1-903-939-1919.
If you switch from telephone to ethernet - does the machine need to be reconfigured? or does it automatically sense which is connected and either dial or connect via intenet?
Normally, it will pick up the Ethernet automatically. However, if it doesn't, you will have to configure the terminal. You will need to call your processor to have them assist. If your current processor doesn't help you, please call my office, we'd love to have you on board with us!
Typically it will automatically look for the Ethernet. However, if it doesn't call your processor so they can adjust the settings in the terminal. If you don't have luck with your processor, call our team at MPS, we would love to have you as a client.
thanks. We tried just switching, and it did put the ETH on the screen, however, it still continued to try to dial out using the phone. We called the processor, and they said we will need to download an update. We looked for a configuration type menu - and didn't find one - so will wait to we get back to them for the update. Thanks for the response.
Sorry for inconvenience my ipp350 is stuck on LLT how do I fully reset it
Reset
Restart and press after beep and delete all all files
Do you need Ethernet or internet connected all the time
In order for a sale to get an approval, yes you must have a connection. You also need the connection for your batch/settlement at the end of the day.
For the ingenious ipp350
I am not the manufacturer or the company the set up your merchant account. You would have to call the representative or the parent company that services your account.
I have been on the phone 3 times in the past week trying to set up the machine thru the ethernet . I might mentioned each time waiting over an hour to get thru. I have checked the ethernet and it works to the machine. They will give me a new machine to try in case mine is bad. They will do this for a$55.00 up charge to be deducted from my account. May have to find another server.
Sorry for your inconvenience. We are NOT your current processor, but would love to assist you. I apologize we are just now getting back to you, as we were not getting notifications of replies to our videos. We designed these videos for general help needs of our merchants. If you are still unhappy with your provider, please give us a call at 1-800-905-5164 so we can give you the service you deserve.
my iCT220 does not print after the transaction
You might have had the paper in upside down. Try flipping it over. If your current processor isn't giving you the service you need, please call us so we can assist you better.
i live in Australia so what number do i call
I am not the manufacturer or the company the set up your merchant account. You would have to call the representative or the parent company that services your account.