Using Google Voice to manage business lines

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  • čas přidán 25. 07. 2024
  • In the shift to hybrid work, the ""everywhere office"" must efficiently handle all communication types. This is especially crucial for employees whose work is dependent on business phone lines. Learn how Google Voice organizations manage phone systems in the Cloud, providing employees with lines that work on any device. See what's next for Voice with exciting enhancements and integrations. Discover how business workflows and AI converge, making Voice a must-have extension to Google Workspace.
    Resources:
    Visit the Next '21 website → goo.gle/3i2ayO2
    Speaker:
    Patrick Wynn
    Watch more:
    All sessions from Google Cloud Next → goo.gle/next21-allsessions
    All the sessions from Google Workspace → goo.gle/next21-allworkspace
    Watch all the Google Workspace sessions → goo.gle/next21-workspace
    What is Google Workspace? → goo.gle/3LH29fk
    Set up Google Workspace →goo.gle/3InFfYb
    Subscribe to Google Workspace →goo.gle/GoogleWorkspace
    Follow Google Workspace on Twitter → goo.gle/3dkgQGD
    Follow Google Workspace on Facebook→ goo.gle/3xHtxTR
    Follow Google Workspace on LinkedIn → goo.gle/2IJgEl2
    Follow Google Workspace on Instagram → goo.gle/3zgCIem
    Product: Google Workspace General; event: Google Cloud Next 2021; fullname: Patrick Wynn; re_ty: Publish;
    #GoogleWorkspaceTutorial
    #GoogleWorkspace
    #GoogleCloudNext
    GWS104
  • Věda a technologie

Komentáře • 41

  • @googleworkspace
    @googleworkspace  Před 2 lety +1

    Try Google Workspace For Free Now → goo.gle/3LH29fk

    • @johnz.2957
      @johnz.2957 Před měsícem

      Is there any way I can forward my office landline number to Google voice on my mobile phone? My office phone is with the Xfinity networking. My cell phone is with Verizon Network. How can I achieve that so that when I make phone calls from my cell phone to my clients, on my client's end, it will show my office number instead of my cell phone numbers? Thank you very much!

  • @syedmahmood8543
    @syedmahmood8543 Před 2 lety

    Thank you, Patrick, for making it easy to deploy.

  • @leemoulton6608
    @leemoulton6608 Před 2 lety +2

    Super helpful! Question tho, what happens when i put someone on hold? Can there be music for them?

  • @belindadavis1099
    @belindadavis1099 Před 2 lety +9

    Difficult to hear the audio.

  • @michaelpichardo
    @michaelpichardo Před 2 lety +1

    Can you add API's to Google Voice that allow for managing business lines? It is annoying that I have to set this up manually. It's not in the Google Workspace Admin SDK.

  • @ericacontreras5498
    @ericacontreras5498 Před rokem +3

    how many lines can I use with Google Voice?

  • @mba2ceo
    @mba2ceo Před 2 lety

    how do I add the VOICE app to the 9 dot apps menu (left of bell) ?

  • @colinmcintyre1769
    @colinmcintyre1769 Před 5 měsíci +1

    This was very helpful, thank you!
    Can you please make a note to add a AI assistant I can ask questions too & can help me find the links to what im trying to do. If you already have one, can you make sure it doesnt recomend making a group and doing it that way, i dont have acces to all of the functionality, so trying to find out how to do things can be very frustrating as a begginer. The more experienced i get with the software though, the more i love it. I trully apreciate google workspace & their affordable call handling options. Being able to start with a free number was very nice, but it is frustrating i had to change the companies number when upgrading, because of how your service is structured. I have ro wait a month while the i tru to port the number out and then back into your company. (Completely unnecessary)

  • @alexanderperkelvald3155
    @alexanderperkelvald3155 Před 2 lety +6

    Does Google Voice have call waiting. If yes, how many incoming calls can be on waiting at the same time?

  • @moderndwellingsofGeorgia

    Can we use our landline phone number on Google Voice -- and cancel our landline subscription?

    • @kaitlynfedele6285
      @kaitlynfedele6285 Před 7 dny

      I hope you found your answer since this comment was from last year - but yes, we did that for the company I work for, you can transfer the number to a Google Voice account, it was a one time cost of $20, then canceled the plan with Verizon. We've been using GV for the business line for almost a year now and it's been great.

  • @amyah7634
    @amyah7634 Před rokem +3

    Thank you Patrick. Question: How do I find and hire a VERY reliable EXPERT consultant to setup Google Voice for one of our business teams?

  • @suddengaming5217
    @suddengaming5217 Před rokem +3

    Can we make it so people call and can choose different lines to dial. Example. press 1 for sales, press 2 for service etc?

    • @DilliganGames
      @DilliganGames Před 10 měsíci

      Yes, that's Auto Attendant, around 7:30 in the video.

  • @brandlumo
    @brandlumo Před 2 lety +1

    Is it possible to use Google Voice for Business alongside my personal Google Fi phone?
    Example: I'd have my Google Voice tied to my work email address, but would also like it to work on my phone, which runs on Google Fi on my personal email address.

    • @suvokhan-wx1pb
      @suvokhan-wx1pb Před 3 měsíci

      I am a Google voice seller. Do you need Google voice. I sell Google voice at very low price, if you need Google voice please contact me,

  • @nahilnaylahcharleshermann7574

    I need your help to get it for my agent

  • @thematrix5115
    @thematrix5115 Před 2 lety

    I have an excel spreadsheet with phone numbers that I make clickable but it just use my iPhone to call. I would like for the hyperlink to call through google voice instead. Please help. Thanks

    • @Harlza23
      @Harlza23 Před 2 lety +2

      Setting or changing default app for the link/protocol "tel:"

  • @rhanks05
    @rhanks05 Před rokem +3

    Why do I need to hire someone to help set all this up. Why not have a customer service number to have someone walk them through the process. For a multi multi billion dollar company, Im sure you can hire a staff and put out a phone number for people to call

  • @jilesinsurance
    @jilesinsurance Před 2 lety +3

    Google needs to add conference calling as a feature to this product

  • @wayneswildworld
    @wayneswildworld Před rokem +1

    How do my empolyees know that the call is coming from google voice on there phone? I want them to know that it is a work related call so they will definitely pick it up

    • @MDMijaN-gt5op
      @MDMijaN-gt5op Před 7 měsíci

      if you needed Google voice sir??

    • @wayneswildworld
      @wayneswildworld Před 7 měsíci

      @@MDMijaN-gt5op are you saying it opens the app to answer the call

  • @kevincain19
    @kevincain19 Před rokem +2

    This is outdated. I see no options for Ring Groups or Auto Attendant.

    • @babakbanijamali5130
      @babakbanijamali5130 Před rokem

      That's what we are struggling to setup. I want to have inbound calls go to an autoattendant, and outbound calls able to use our inbound phone line. So CALL AS for outgoing calls. But you can only assign the phone number to either inbound autoattendant or Ring Group. Not both. And there is no option to setup caller ID for outbound calls to show our company name.

  • @mlongwell3
    @mlongwell3 Před 2 lety

    How to change your email

  • @sukumarray1812
    @sukumarray1812 Před 9 měsíci

    google voice available

  • @NooBGaminG-re9tn
    @NooBGaminG-re9tn Před rokem

    you need Google voice sir??

  • @tomwaterloo
    @tomwaterloo Před 4 měsíci +1

    You should cut a new from the 6 minute mark to the end with the title "Getting started with Google Voice". I got faked out and left this video the first time because I thought it was just an overview.

  • @Anturoybabu
    @Anturoybabu Před rokem

    google voice sell

  • @xxaliceandshadowxx9830
    @xxaliceandshadowxx9830 Před 2 měsíci

    TERRIBLE for business. It will block you so bad and ruin all of your workflow. We are a truck dispatching business, and google voice isn't for business.