I RECEIVED A LETTER FROM THE BORDER FORCE AGENCY
Vložit
- čas přidán 13. 04. 2024
- Following my recent ordeal & arrest at Heathrow airport I filed a complaint to the Border Force Agency and this is what they said......
Click link below to watch video on my ordeal & arrest at Heathrow airport
• ARRESTED AT HEATHROW A...
Take legal action, this letter is dismissive, say no more to them, let the solicitor deal with them.
Solicitors don't tell customs what to do you talking and making your own decisions
@@joanhenderson4295she has every right to seek legal action against them. They treated her appallingly, it's up to you if you believe you don't have the right or power to complain.
@@pearlwilliams7817 you can delete
Getting searched is not the problem.It is the manner in which it was done.
Exactly
Keep fighting this Deezer. This ridiculous "fob-u-off" communication is not acceptable. Please seek legal representation. 🙏❤❤
Their behaviour was deplorable..make sure you take this to the highest level.
They humiliated you for no justifiable reason,do not let them get away with it under no circumstances
I am so glad you are escalating this matter further! They went on so bad with you and need to be held accountable.
Rubbing shoulder with the wrong people
@@joanhenderson4295 excuse me?
@@joanhenderson4295 ??
By not responding to your points, it's adding to the distress of the whole situation. Keep fighting Deezer.
Unacceptable response! Fully support you following through with legal action!
Yes D,
you need to get a solicitor on this matter right away.
Basically they
’are trying to fob you off’ without properly apologising and also COMPENSATING YOU FOR THEIR MISTAKE AND OVERHANDED TREATMENT OF YOU BY APPLYING EXTREME LEVELS OF PERSONAL SEARCHES ON YOU WHEN CLEARLY THEY DID NOT HAVE ANY LAWFUL SUSPICION OR EVIDENCE.
YOU NEED TO TAKE OUT A PERSONAL GREIVANCE COMPLAINT AGAINST THE FEMALE STAFF MEMBER WHO HAS CLEARLY TRIED TO VICTIMISE YOU FROM THE ONSET.
All the best
It sounds like a standard, dismissal letter.
They did not address the humiliating, degrading strip search.
It should now be handled by an unbiased independent body.
You know they're not going to admit that they were tipped off by someone.
Blessings in your pursuant for justice, Diza. These people should be held accountable for their inhumane behaviour.
It is not a standard letter. It might not be the way she hoped that they could have handled it, but the vlogger does state herself that the matters raised were those addressed by her.
@@primrosealegre9260 Except they didn't address everything that was raised by her, only what they chose to. Hence the reason I said its a standard letter.
People not hard not Jamaica they don't accept hand out
@@primrosealegre9260 No. The vlogger stated that they did not address ALL the issues she raised. You might want to listen again.
@@jarugie23So they addressed some of them. That means the letter was not a standard letter but it’s a case that they chose not to address some of the issues raised
They replied quickly because they know they are in the WRONG! But what a condescending and patronising reply! "Insufficient evidence"? What BS!! The officer with attitude needs to be sacked immediately! Yes you should escalate it. This is not good enough! You must win this. ❤
I am happy you complain and everyone who is treated this way should. Although I do believe there is no equal justice they all are bias. I truly did not expect anything else from the top. Shameful!
That's a typical standard response. Glad you decided to make formal complaint.
Totally unacceptable response. They have not addressed your major concerns and questions. I am glad that you are going to take it further.
It appears that the agent, or "head" as I presume, is engaging in a cover-up on behalf of other agents, likely due to the potential damage it could cause to their reputation. They probably want to conceal their actions until some form of evidence can be presented. Their response in that letter and their behaviour are totally UNACCEPTABLE, and I strongly suspect that they are treating others in a similar manner as they have treated you. May God bless you and may justice prevail.
They violated you and then they want to fob you off with a flimsy standard letter that's totally unacceptable I agree with you and advise you to take it further. Best of luck there too out of order.
Generic letter. Letter expresses the victimization you experienced is practices that only will be addresses if you raise enough feathers. I know you said you will get a lawyer on this case but before you do please followup as the letter suggest....this allows you to have paper trail that will now become evidence to support compensation as the remedy
Girl don't trust generic replies get real justice
We want to link you in june so we can support ur trips
Good day Deezer,
definitely go forward to have it independently reviewed. They can’t keep doing these things and get away with it especially when you ask what was the reason for the search, get legal advice and go do what you Gotta do. The Lord will give you the strength to go through with it.🙏🏿🙏🏿
Happy Sunday. That letter is a generic letter, and you should legally address the problem.
If that was in the USA a lawsuit would be filed for emotional abuse. I wish you lock in further persuing the problem.
Blessings for a beautiful week ahead.🎉❤
That's exactly what i thought.
Your going to win, by the respondent avoiding the main parts means they know it was wrong/unjustifiable & do not want to get caught up in those wrongs especially as there is visual evidence (I. E email correspondence) the respondent wants to maintain their friendships with those who were severely unprofessional & broke code of conduct i.e. doing them a nasty favour by over looking your complaint & trying to cover it up in a very 'political' way. Prioritise your complaint going forward making sure to highlight the corruption/miss handling of upmost importance to you. As you have seen they used your email/letter against you by responding to the parts that they can have excuses for/or that they can cover up more easily. You shall win, all their cards shall come toppling down in the name of the most high, I decree & declare it & where two or more are gathered so shall it be🎉
Sadly, they're trying to justify violating you!! They think they're dealing with a simpleton that knows no better, the " ball is now in your court" to show them you ain't nothing to mess with!!!! I doubt they'll have a good reason as to why you were subjected to all that embarrassment.
My sister, i am back again, please dont let me down. Dont drop this case, go as far as it will last to get your satisfaction. These people are too nasty and rude, and most of them are dunce anyway. Just listening to you speak, you have this covered. Please send me the websites that you use to get those cheaptickets to jamaica. I dont care if the flights are connecting or not. Thanks
You delegate you are fully capable
Joan, I don't understand your reply. Could you shed some more light on this for me please
That is a standard Civil Service "vague" reply to be on the safe side. Good for you to take it further!
Sorry that they never reply dealt with your complaint properly but keep up the fight good will over come evil ❤
You should have gotten a lawyer you would have won the case . Complaint won’t help u. They will not take your side. Get a lawyer b4 the case gets old..
You can delete
The cheek of them, let them guh.weh the non-accountable wicked racist's charts dem!!!! Escalate, hun. How dare they minimise the actions of their staff!
I watched that video and i felt your pain.They are not going to take responsibility , i wish you well going forward.
Please get the answers you need and push this to the maximum! Too much of this nonsense happens and how dare they believe it’s just fine to behave this way as they’ll no doubt get away with it! Good luck and much blessings for justice❤
Utter rubbish. That response was a standard response. Definitely take it further. You need a solicitor to look over this. Their talking rubbish.
You delegate
I am not surprised they responded to your complaint with lots of excuses..i commend you for seeking Legal advice regarding this matter..
Love and Guidance to you. Wicked people. Just started watching you. From the video of the incident. My prayers r with you. ❤
I feel very upset that after all you’ve been through this is the all they have to say? I hope you continue with this, please talk with a lawyer, you deserve satisfaction for what those heartless people put you through. Praying 🙏🏽
Well done deeza that letter sounded like I'm responding to your complaint because I have too. Dezza a second letter is necessary so they know your serious about how you were treated.
Thank you for the update we're sorry that you have to relive this horrible moment. Definitely seek legal advice this response is not acceptable, fight it all the way. We are with you 100% and I here to support you ❤I have traveled all over the world and I know exactly how you felt because I'm always profiled 😮Stay strong keep fighting😮 go all the way🖤💚💛 one love peace out✌🏽✌🏽✌🏽
Not shocked at this response. Absolutely take it to a solicitor, they showed no sign of compassion for the way you were humiliated
This is why Caribbean people don’t invest you money in foreign countries come.
That was very flippant of them, there must be ombudsman
They refused to acknowledge that you were unnecessarily stripped search because they know that they can be sued for millions.
She is not the only one Jamaicans love to make their own rules
?????
@@joanhenderson4295 I think it’s insensitive for you to say that. Also, she wasn’t born in Jamaica; she is a British citizen.
I am a Jamaican who was born in Jamaica & when my son was about 6 moths - 10 years old, for years I was constantly harassed at the airport in 🇯🇲 though everytime they stripped search in front of my husband & child, I had nothing on me. Essentially, I was profiled to be stripped search and be harassed so much that I almost missed my flights (back to the 🇺🇸) several times as my husband & child sat on the plane & waited for the immigration authorities in 🇯🇲 finished harassing me.
I was so harassed in 🇯🇲 at the airport that every time I visited Jamaica from the 🇺🇸 I just hold my hands up the air & tell them to do what they like to do best - which was to stripped search me & traumatized me. Notably, my husband at the time was a White American immigration officer & he got so mad at the immigration officers in 🇯🇲 that he told them never put to foot in the USA because he was going to ensure that they also get stripped searched & harassed. Essentially, for more than 10 years I got harassed & humiliated at the airport in 🇯🇲 for nothing at all, other than to flex muscle power. 🤦♀️🤦♀️🤦♀️
@@joanhenderson4295 What rule(s) do you think the British government has as it relates to going overboard with searching a person. Suspecting that a person has poor character is one thing, but if the basic enquiry doesn’t lead up to finding drugs etc, then why do you think anyone deserves harassment & humiliation? 🤔
@@joanhenderson4295 I think it’s insensitive for you to say what you said. Also, she wasn’t born in Jamaica; she is a British citizen.
I am a Jamaican who was born in Jamaica & when my son was about 6 moths - 10 years old, for years I was constantly harassed at the airport in 🇯🇲 though everytime they stripped search me in front of my husband & child, I had nothing on me. Essentially, I was profiled to be stripped search and be harassed so much that I almost missed my flights (back to the 🇺🇸) several times as my husband & child sat on the plane & waited for the immigration authorities in 🇯🇲 finished harassing me.
I was so harassed in 🇯🇲 at the airport that every time I visited 🇯🇲 I held my hands up in the air & tell them to do what they like to do best - which was to stripped search me & traumatized me. Notably, my husband at the time was a White American immigration officer in the 🇺🇸 & he got so upset at the immigration officers in 🇯🇲 that he told them to never put foot in the USA because he was going to ensure that they also get stripped searched & harassed. Essentially, for more than 10 years I got harassed & humiliated at the airport in 🇯🇲 for nothing at all, other than because the 🇯🇲 immigration officers wanted to flex muscle power. 🤦♀️🤦♀️🤦♀️
Yes follow through hun. Here for you 👊🏾🙏🏾❤️
I’m glad you are taking it further, how dear they 😡
You are right to go forward with this the need to address that embarrassing that search !
So happy you are escalating further. It’s only right.
Can you do a video on how to book cheaper tickets to JA from Dam As you spoke about on your original video. Thank you 😊
D I'm so glad your taking the matter further. There behaviour was totally unprofessional and unacceptable. Love ya girl ❤
🙏🏾❤️
Do what you needs to do, dem too out of order
Disgusting
Of course, the officers' report would not reflect what actually took place. They are very much like the police force. They are always right even when they use brutal force. Take it to whatever level you want in order to satisfy yourself.
You need a lawyer
I am so sorry you experience that, I have also gone through something similar. Be strong and do what must be done, so your rights are not violated.
🙏🏼♥️ stay strong and take the next step with legal counsel.
Please fight to the end, you were definitely targeted, you were humiliated purposely in front of other people and you will always feel like that especially when you travel again to your own country because you are British, I would feel violated, stress, depressed and would need mental health counseling for a long time. I encourage you to take it to a Lawyer very good one to take up this matter. People do get searched at Airport randomly but in the way it was done to you is on actable.
19.40 - Please do not let them get away with it. I am glad that you are taking it further and will be seeking legal advice. Thank you for sharing.
Good luck.
Lawyer time. We got u hon. It could be anyone else they dislike. But real criminals not treated in this manner.
No they must not get away with this. She has not dealt with your complaint. Dont give up they take people like a fool.
Take it further and go legal with them!
You are correct, go further as the strip search was uncalled for given them not having justification to go further be the steps already taken. It’s embarrassing and it was uncalled for but I do believe they had to have been tipped by someone and so were expecting to find something somewhere. That was nasty and I would have been f’ing pissed! Take it to the media next , f not satisfied please!
Having watched the vids and your account I am inclined to agree with you. Your credibility was evident from fairly early on and the examination should never have progressed to the stage it did. I do wonder how far you will get with the complaint and look forward to hearing the outcome of a secondary review. Good luck
Just a standard letter to try and shut you up. You definitely should follow this up with another letter so that they’ll realise just how serious you are about the way in which you were treated. They just want to sweep this under the rug.
I truly hope you’ll get a satisfactory resolve in the end. Keep your chin up 🫶🏽
I'm glad they respect you enough to respond, but that's not enough.
I think if they had received a letter from your lawyer, that responding letter would've been different.
I did watch the first video, and honestly, was felt very angry and upset hearing you explain what had happened border agency. I have to agree with you from what you just read they're not responding to your complaint it seems that don't want dealt with properly. Yes, get a lawyer to take it further. Your questions require valid answers properly, not wash over them. I stand with you 💯 lady. There was no need for you to be told to strip entire clothes and find dam outta order had pack bag after they had ram sack it. Continue to stay focused and more determined 👍💃💪🤝❤
So glad you plan to pursue this. Dont let them think they can go unchallenged.....
Stripped searched! That's all these people, including Canada, do to travellers from Jamaica. Mistreat & harass them!
Getting search is not the issue, is the manner in which it was carry out, this is not a apology this is hush your mouth.
Do hope you get this matter resolved as responding to the letter quoted, them label you fi color a skin and because you very educated them don't like that
Yes it’s a Generic response- my initial thoughts. Dem out a auder. Tek it all the way sis🙏🏾 I will look out for further updates💪🏾
Take it to the next level Queen
Deezah I watched everything of yours my point is don’t let them off the hook
You'll need to seek professional legal advice if you want to go forward with a claim. Good luck.
Don't let it go until someone is held accountable.
Sorry, for results hope you continue to address the Issue.......
Standard blow off client letter...meaning they are above the law and human rights to do the Right thing...which just shows the world of the UK
Non compliance to Human beings
You said you were going to see legal advice 6 months ago awhile ago why are you delaying ? You don’t want them to get away with it but you do. Get a solicitor and stop saying you are going to get one .
I’m not sure where you heard me say 6 months ago that I was going to seek legal advice!!! This incident only happened to me this year!! Please look back at my original video and when it was posted. It happened just before I posted the video.
I am fed up of these liars
What did you expect from them? We know this was going to happen. I don't cry racism often, but this is what I think. They think every one coming from Jamaica is a drug mule.
Clearly Border force have brushed you off please seek more legal advice and pursue your complaint do not let those involved getaway with there unacceptable behaviour.
Im happy to hear that you will persevere
Please don't let them get away with it. Your actually fighting for us all
The letter is generic a lot of saying nothing at all tbh. Deezer make sure you follow this up don't let it go. They need to be held accountable. They were bang out of order.
That was a rubbish response. As you said, it is not addressing the crucial points of your complaint.
They have brushed you off and kinda respond so you take it no further. I would take more actions etc... don't let this go Deezer.
What a bullcrap response
I agree. Get to the bottom of this ❤
Did you see the home office sack a few of their staff recently what.....
Continue to take it to the next level they are hoping you will accept this and go away⁉️ Don’t drop this Deezer
Get a lawyer don't drop it
Bottom line: degrading and disgusting treatment. I wondered when they were going to use the word " misunderstanding " so very British.Sue them and don't contact them again. Seriously what do you expect to happen if u contact them again???? More of the same BS. Make sure you appoint the appropriate solicitor.
The quick response might not be as you wanted, however you have to admire the British Border Force system. The Brits have clear rules/procedures and systematic way to lodge a complaint and appeal their decision. Even though the Border Force agents who inspected you could be described as “unprofessional”have you seen videos of people who had the unfortunate experience of interacting with border agents in some African countries?
The typical waste letter from their system even when they' are clearly in the wrong.......if you can find a lawyer your best chance is legal action and hopefully an 'unbiased ' court.....or just get a lawyer to send a letter regarding their abuse and defamation of your character and see if it brings a correct response
This was done to me at the Miami Airport. They brought a dog to me and told the officer to get it away from me.
When asked why I was singled out for a search, I was told that I’ve been traveling every week back and forth to Jamaica.
I said, all you had to do is ask. I am a business woman.
I see no reason why they would have a valid reason to strip search you. I would be outraged as well. That’s so humiliating! Definitely seek legal advise as quickly as possible. ❤
Yes I agree with you
Hello and morning i have been following this issue, you are a youtuber, when this incident happen you vlog it right? attach the video to whomever you are going to reapply to and let them see your evidence to the situation which show your feeling and unhappiness to the whole situation. The whole situation is not good and i know the letter will be bla bla bla, as a Civil Servant for over 25ys this is just what we do. Please do follow up on this again this is your evidence.🤞
Hi there, unfortunately you are not allowed to use your phone whilst being questioned and searched by Border Force at the airport
@@DatMiSehTV
I'm wondering if they taped/recorded your entire incident. If you find a good lawyer, ask him/her to inquire about that and if they did to request a full copy of the that video/audio recording. Just a thought.
THE CREATOR BLESS
I honestly believe you seek legal counsel
This is a standard letter. Go further with this complaint Deezer. Kmt
Good morning first I don’t believe that you go about your complaint in the proper manner making accompany on your own they will not take it seriously you should have an attorney make that complaint watching your previous video and the things that have mentioned in your video. It doesn’t seem like you have made a proper complaint to them. I heard you spoke about some personal things that they have done to you like moving your clothes and and also physical search, those complaints should be made through an attorney by you making the complaint they will not honor it at this point they are just listening to you complain just like many others what you have needed was a civil right attorney because I believe they have violated your right I have been through similar experience, visiting Jamaica, where my mom originally from not as dramatic as yours, where my shoes was cut into and my suitcase was totally destroyed by them. I called my attorney and they replace my shoes on my suitcase. Also just to be clear with you. This type of search has conquer every day. It’s the way how they approach you and it seems like the office was very unprofessional and I don’t believe they have follow proper procedure
Typical response very dismissive as usual this is why people don’t bother complaining because nothing happens but I definitely think you should take it further best of luck ❤
It’s an awful thing to undergo I feel bad for you but we must all work together to stop drugs coming into the country. So many lives are seriously ruined by drugs.
You should have complained via a solicitor. Are you clear what you want out of complaining?
I think you need to focus more on core of the issue in that use the legal term of race and sexual harassment. Your case is here and forget about other minor issue. I think is all about Equality Act 2010. Put it to them directly that you was specifically treated different because of your race and colour. Again, the level of the search the (strip) is sexual harassment. That is it.
Total lack of accountability. There are organisations in the UK who deal with these issues. I understand you will pursue this through the legal channels and our people from the diaspora need to know what could happen while traveling back to the UK. Your followers must share the video to bring awareness. Wish you well. Praying for justice for u.
Take legal actions otherwise this behaviour will continue to happen. They made an example out of you return the favour 😊
What...
Please seek legal advice!