What Southwest doesn’t want you to know about delayed and lost luggage 🤯
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- čas přidán 24. 08. 2024
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Disclaimer: I am not a financial advisor. Although I am a lawyer by profession, I am not your lawyer and no attorney-client relationship is established with you in any way. This video, and the ideas presented in it, are for entertainment purposes only and should not be construed as financial or legal advice.
“She doesn’t know I know this trick. Watch this!”
*Pulls out gun*
😂😂😂😂 I can’t
This joke has been done so many times in her comments, but they're perfect each time 😌🙏
😂😂😂😂😂😂😂 lm literally crying laughing
the response will be:
Oh! in that case here is your $3800 and let's throw in an extra $2000 as well for goodwill
@@ambreeadkins7598 ppp0
I actually used this! It took them 1,5 years to reimburse me! But they did it eventually :D
It actually took the. That long?
Was a lawyer involved ?
Why so long
I'm not surprised but companies like this will do anything possible to delay the process of making things right for customer
@@chinchillamdgamer in the end I threatened with a lawyer because nothing was happening!
“Ma’am, I get paid $10.50 an hour why do you think I would know any of this”
Actually my brother is a flight attendant for southwest and they started him at 25$
@bikmeemee4474 southwest and he’s from Mississippi like me but moved to las vagas
@@LifeWithZeke3 flight attendants get paid way more than customer service agents.
@@LifeWithZeke3which is only for the first 6 months and then the pay, once off probation, goes to $36
My nephew is the one who loses your luggage. 😉🤣 He gets $20 an hour. Mandatory overtime is $40 an hour.
When we flew Southwest last year to a wedding and our luggage did not arrive, they TOLD us to buy and we would be reimbursed. We were reimbursed clothing for the rehearsal dinner, toiletries, sleepwear, swimsuits for the kids, casual outfits for two days, right down the undergarments and socks. We were frugal, kept it under $300 per adult and $150 per child. They wrote us a check on the spot when we went ro pick up our luggage the morning of the wedding. We had no issues. Granted, it was a pain to go shopping each day, but it was better than having to buy it ourselves!
Awesome! Did you eventually get your luggage back?
@@christina-m-sfl read the comment again lol
Sure, Sherry. And that’s what the airline should’ve done. But you weren’t trying to scam the airline-which is the whole point of this video. People like this “video creator” disgust me, telling people to purposefully pack necessary items (like coat and boots if you’re going to a cold area) in luggage and just hope the baggage is delayed. Ugh.
@NoDontLikeIt that makes no sense, nobody hopes their luggage is delayed.
@@NoDontLikeIti sense someone is pissed for no reason 👀
"She doesn't know I know this trick!"
A year later:
"What do you mean I'm on the no fly list?!?"
🤣😂🤣😂😂😂🤣😂😂🤣😂 I can see that happening 😂
😂😂
Realistically they won't risk being sued
I flew from New Hampshire to Dallas back in the early 80s. They lost my suitcase. A very older seasoned salesman pulled me aside and told me to tell the desk clerk my wallet was inside my suitcase even though it wasn’t. The airline ended up giving me vouchers for a hotel, meals and a taxi. I could have paid that but his advice saved a bunch of money. The airline delivered my suitcase to my hotel the next day. I was 22 and he appeared to be in his early sixties. I’ve always wanted to thank him for his advice.
What a good Man to share that information with you, that would have felt good to have a night at a hotel, a nice dinner and the taxi to get there, all on the airline money. I’m sure you have passed the information on to other’s just like you’re doing here, and that’s repaying his kindness. Not related but when I was traveling in the US 19i88 (I’ve been there about 20 times) I answered a call for volunteers to give a their seats and they offered my Girlfriend and I a $500 voucher but since I’m an Aussie I pressed them and they gave us a $1000 voucher each they were much more generous back then with flight vouchers. Plus a meal voucher each as it was about a 4hr wait for the next flight. My Mum taught me to always volunteer if you have the time and to not take the first offer.
That is not only lying but it is also stealing. Why would you think this was OK?
@@CarolP2045 *I can't bring myself to do dishonest stuff like that. The integrity and moral decaying of our society is saddening.*
Reminder: DONT COMPLAIN ABOUT THIS TO THE FLIGHT ATTENDTS AND PILOTS, THEY DONT WORK WOTH THE BAGGAGE
If that's not their department, they can have the decency to direct you to whoever is. We're not going to know who to go to, necessarily. It's called being professional (regardless of field of work), and I have done just that when I was not able to help someone in a predicament.
@@Lavenderrose73You just ask where the lost baggage department, they have an office at the airport, it’s also where you take your baggage if it’s been damaged by the baggage handlers, because once you take it out of the airport they don’t have to have your baggage repaired or replaced.
@Sweetlyfe Who said anything about having taken it out of the airport yet? This was about reaching out to someone for help and not knowing who you should be actually reaching out to (while stressed out and anxious over baggage that should be there and isn't). Maybe consider how the person may be feeling and that they may not know _what_ to think at the moment.
@@Lavenderrose73 I think you misunderstood my intent, or it may not have come across in my comment, it was meant to be informative not critical of the person, having been travelling for 43yrs, I prefer to have a 23yr old reliable car and live simply so I can travel. I have been In those situations and yes it’s incredibly stressful, and I feel for anyone in those circumstances as you stand at the baggage carousel hoping that your bag will arrive. So that’s why I put some meant to be helpful information for people in those circumstances, because airlines will try and screw you and claiming it’s not their responsibility like when my suitcase was damaged after a 20hr flight/s when I got home and I still hadn’t gone through customs as the lost baggage area is usually in the baggage hall, but find a staff member to direct you if you can’t find it. I also carry any and all medication in my carry on luggage even if it’s enough for 3 months away, just in case my baggage gets lost. I hope this clarifies my intent. Take care.
It actually does work when my dad came to India his luggage was delayed so we emailed the airline(it was air Canada) so we got the money
We told about every item that was in the luggage and told how necessary things were there in the luggage and had to buy new ones
Oh and we got the money in 2 weeks
Wow...we live and learn I had was to wear my grandmother dress to go back to the airport on one occasion due to my languages was delayed...they got away not anymore.
Thank you
“She doesn’t know I know this trick. Watch this!”
“I planted a bomb underneath the airport that will detonate if you do not give me 50,000$.”
“Ugh fine who tought you this?”
“Erika did! She is a layer and a bomb specialist.”
Lol
Lmao
Bro lol
LMAO
😂😂😂😂😂😂😂😂😂
"Ma'am why are you whispering in our security cameras? Do you have an attendant with you today?"
LMAO 😭
SISKKAKA,AOAI,MAKAKAIKA KAEYA??/?
@@Mrow_Yae YES IT IS I. KAEYA ALBERICH 😩
Yes she a complete joke.😫
AirTags also help too and that's how one person got their bag back with the help of their followers because what was in their bag was irreplaceable.
I had my bag delayed by Lufthansa last year. They also had a policy about filling reimbursing costs of toiletries but only offered 50% for clothes. I was traveling to Norway in December. Thankfully I had my coat, but I needed to purchase replacements of everything else. When I finally got the link to submit receipts, I could only upload one small file. I put pictures of all my receipts onto a PowerPoint slide and played around with the exported file size until it was accepted by the form. Airlines really do treat you like nothing when they mess up.
Legend has it, she is still waiting for the check to arrive in the mail....
That also got delayed....
@@_billydagoat😂😂
@@_billydagoatlmao
Okay she isn't wrong but it's the fact she makes it look like the workers are just evily scheming to not give you money despite the fact it doesn't come from their money-
I dont think people are understanding my comment 😭 I'm not saying they dont do this, its the fact she makes it seem like it was the workers idea and not what she is most likley encouraged and told to do by the company
I think it’s probably more meant to represent the business, practices not the employees.
So glad you said this, I thought the same.
Possibly because they are trained to play CYA for the airline?
No but the dam people working act like it’s coming from their wallet.
@@wdwerker perhaps
Me searching for the receipt of my clothes which my grandfather owned from 70s
75% of my wardrobe is vintage. I hear you.
@@a.b.creatorme too. I’m always nervous to check a bag
@@marlenef777I checked a bag on a U.S. airline and it had a whole character’s outfit and human hair wig and stage make up and I was doing a show in San Diego just a one night thing, not a paid gig as I had paid gigs in my country, but I have always a day job, so that I can feed myself to pay for what I really love to do, anyway his outfit was a safari suit from the 70’s but the whole thing was irreplaceable to me, San Diego was going to be 5th country I had performed him in including my own 4 of those for money but it was never loads of money not enough to live on. Anyway they lost my bag, I had 3 days until the gig, I said to them I don’t care about anything else, but the character stuff was irreplaceable and could they please help, I was practically begging them. I didn’t even go shopping total forgot that bit, as I was so stressed about the potential loss of one of my beloved characters who I had been doing for about 10yrs then, and he always wore the same outfit, but also his wig and handlebar moustache also made from human hair would have been able to be replaced, but the wig no way. I was beside myself, they finally found it and dropped it off to me the morning of the gig, I have never felt more relieved in my life, since that day I never check in bags that have my character’s in. I had no finger nails left from biting them all.
The receipt is for the replacement clothes, that you can buy at the vintage store
You'd be surprised. I've been lied to by employees for lesser recourse. Like a Publix grocery manager tried to correct the price for an item that didn't ring up for the amount it should. I told her I was aware of the Publix Promise, which entitles me to getting the item for free. Also, some fast food employees act like they get a commission for every packet of condiment they don't give you.
Also make a copy of your receipts. They sometimes like to play that "That's not what it said" game
Which receipts are you referring to
@@meg.h. Where she buys the stuff and turns in the receipts for reimbursement from the airline
Clothing, and if the delay / cancellation is long enough, food and hotel
As with anything that has a vested interest in denying / screwing you for their own pocket, document EVERYTHING.
Hope some people sitting OUTSIDE the Nashville airport see this ! ref Police threatening passengers waiting on delays with arrest for trespass .... unbelievable !
Cash Rules Everything Around Me
Probably because they dont want to pay out
souless corporations
Chances are the attendants don't read the fine print and will have no clue what you are talking about. They will spend 10 minutes trying to figure out what to do, 10 min calling a manager to help them, 30 min waiting for a manager to become available, and another 10 minutes of the manager trying to find and read the fine print. Wasting an hour of your time.
Erika is there any recourse against institutions being intentionally slow?
"reimburse" is the bigger problem. they assume you can afford to replace your items in the first place. Most people can't afford to!😭
its not their money?
@@chip_pawzz who do you mean by "their?" Your question is unclear.
I mean maybe the full 3800, but no, most people who can afford a plane ticket can afford to replace their luggage. not everyone's that broke, just the people our age
Most people are not broke and bad with money
If you cant afford you shouldnt be flying lol
The only time this happened to me, I *told* them they didn't have the bags for the entire flight. There was a problem with our plane and they had us change gates. From the gate, I could see they hadn't brought any baggage over, and as we boarded I pointed it out to the flight attendant, who assured me it was taken care of. Cue 200 people at the destination baggage carousel waiting for nothing.
@epbrown01 did you ever get your luggage back ?
@@ryanparkhurst5718 The next day, but I had to stay overnight.
“I read your carriage 41-“
“ *here we go* ”
"she doesn't know I know this trick!"
"I strapped a bomb into a chil-
My bag was lost for three months. They told me they couldn’t find it after only 15 hours. They made me jump through hoops to make sure they continued to search for it and they only compensated me for 50 bucks for items stolen out of my bag.. it was missing for three months. …. American Airlines.
@gabrieleClare what hoops did you have to jump through inorder to make sure that they continued to search for your lost luggage ? Where was your luggage?
Was anything missing from the bags when you finally got it back?
Sue.
Flyers need to check this individually. Last time I read it was $500 and you have to have a receipt for the contents. When our bags were late we received $75 in compensation for future flight per filed bag/passenger, so make sure passengers file individually. We were given nice bags of amenities like toothbrush toothpaste, hair brush, mouthwash, Etc we had to return the next day for a car rental anyway and our bags were there in the morning.
Thanks for a real reply
Why would anyone have a receipt for every single item they have?? Did you really read the fine print??
@ASmith-jn7kf I have had to file for lost/damaged goods before. Same with renters insurance after a fire.
you may get a response like: so what, sue me? Miss, I have told you there is nothing I can do. If you want I can give you the ECO’s contact number. It is never like this simple to deal with airline, travel agent, bank customer service etc.
They dont speak that way. It is how u approach the agent is when they will call security. Harassment towards them vocally and blaming them for something they were not present at your dept flight because your bag didnt make it, is just plain rude.
You'll probably get punched in the face using this strategy
Flight attendant: Why are you looking off into the distance?
Erica these tips are wonderfully helpful! Plz do tutorials for Frontier Airlines as they are notoriously bad with refunds for sickness, delays, cancellation, etc.
Thank you! Thank you! Thank you!!
Alternate ending:
“I don’t get paid enough to know any of this. Goodbye”
*credits start rolling*
The $3500 is for baggage that is never found, not for general expenses and reimbursement. If they do give you payment for interim expenses, then that amount will come out of the payout. And it is a maximum of $3500, dependent upon the cost and age of items in the bag, as well as the bag.
Correct......it is funny how ppl dont really read it entirely and only read a section out of their convenince
From the DOT website: “Airlines are required to compensate passengers for reasonable, verifiable, and actual incidental expenses that they may incur while their bags are delayed”
This is true. Iberia Airlines lost my luggage while I was on a cruise in Europe. It’s just that it takes an entire year for them to send the money.
Most people on both sides of the counter don't know the law. There are so many laws that a room full of lawyers don't know/don't understand the laws.
This is why I don't check bags. Everything goes in my hiking pack that is a carry on size. No waiting around for luggage, worrying it will get lost. It stays with me all the time. And I have saved about $800 on baggage fees by using my hiking pack as a carry on
Also put a tracker in your luggage
Absolute big brain move
i appreciate her. she actually takes time to read the terms and conditions just to save our asses
"Mam you bought this crappy flight for 15 bucks"
Is there any flight in the world that costs only 15 dollars ? I'm asking cause I don't know
@@ayagamal3963idk maybe flights from sf airport to Oakland airport or smth those airports are separated by the ocean and are near each other
“She doesn’t know I know this trick”
*casually pulling a 9 out of her pocket*
Just found your channel. It’s awesome and a breath of fresh air.
Love this Attorney!! Sharp!!😂 Totally enjoy all her shorts 😂
“She doesn’t know I know this trick. Watch this” calls a airstrike
I had to deal with my entire suite of winter snowboarding gear getting delayed a couple years ago and American ended up paying for over $1000 of items for me. I had a dated lift ticket, so if I didn't get to ride the first day, it would be a loss. I don't think I even had to explain that to them, though.
How long did it take to receive a reimbursement check?
How did you get your luggage back, and where was it ?
Southwest Airlines allowed someone else to walk away with my boyfriend’s luggage. 30 minutes later we went to baggage claim and they said they didn’t have a phone number to contact that person because that person booked their flight through a travel agency. He didn’t get his bag back until 10 hours later. We didn’t get back to the hotel which was over a 2 hour drive until midnight and I had a wedding to go to the next morning. So 6 hours of driving back and forth. I was exhausted at the wedding. I told Southwest they should require a passenger’s primary contact phone number when booking a flight to be able to call them in situations like this. It could have been fixed in an hour if they had a phone number to call. They looked at me like they were dumb.
Had this happen to me. Got my bag back 3 hours later. They even brought it to where I was staying. Never an issue that wasn't handled fairly with SWA.
the fact that she was wayyyy too oddly specific for explanation 😂😂
“Yeah the check is in the mail kid don’t worry” 😂
My aunt flew to Raleigh. Her luggage flew to Heathrow in England. She always said her luggage was better traveled than she was.
There is *no way* they would even listen to you in France 😂
but a similiar law exists in all of Europe
Don't ever rely on someone to read fine print for you. Make sure you read it yourself for certain companies.
Exactly 💯
Erika is on fire with these
my dad actually had to do this earlier this month. ended up getting reimbursed for almost everything. nice.
Introverts: 👁️👁️
👄
Hey Erica!
I have been a subscriber for a while and I could really use your help!
I’m a young broke married college student. I signed up as a student partner for a summer storage company for other college students. I did everything… got the storage unit, hired workers, took inventory, etc… only to be scammed and never receive my share/ % in full.
What do you suggest I do/ any advice on route I should take?
- thank you so much for teaching about budgeting, tips, & financial wellness 💕
Got it be labor commission not ask a CZcamsr who doesn’t respond to comments
@@natalina8593this is why I am afraid of flying, because I have heard so many stories of airlines losing peoples luggage, and then the people never get their luggage back. Like this is my worst fear, the airline losing my luggage, and then I don't get my luggage back. What is this fear called? So you think that I am weird for having this fear? Why or why not? Do you have any tips/advice for me, as to what I can do to reassure myself, that the airlines won't lose my luggage. And if they do happen to lose my luggage, what tips/advice do you have for me to reassure me, that the airlines will find my lost luggage. Thank you. I greatly appreciate it. I also have autism.
I recently had this happen over Christmas and I got reimbursed within 30 days
Teaching people how to empower themselves much love to you girl😊😉🤙
Does the same apply if your luggage was check and you were unknowingly placed on standby, then did not have a flight. So my luggage was one place and I was somewhere else.
“She doesn’t know I know this watch this!”
*I have your kids hostage*
Ugh who told you this? Erica she’s a lawyer and a kidnapper
I thoroughly enjoy your skits! Information I did not know! Thank you!
ive never been on a vacation before but i hope Erica books it n comes with me to do her wizardry while i sip a drink loudly lol
“She doesn’t know I know this. Watch this.”
*slowly takes a newborn baby out of handbag*
“That’s right, I’ve had your child this whole time”
"She doesnt know i know this trick"
"I kidnapped your family"
"Ugh fine who taught you this"
"Erika did, she's a serial killer"
"Ugh fine, here's your baggage report number"
*Gives the air*
This young lady is smart as a whip!!! Nicely Done ✅
“She doesn’t know I know this”
“Ma’am I’m a nerd”
So cute and articulate. Its refreshing
Ask if you can send photocopies of the receipts instead. Otherwise you'd have no proof if they mess up the refund in any way.
If anything you buy to replace delayed items has to clear customs later (even on another trip), you'll have evidence of when they were purchased. If you also bring a copy of the losing airline's baggage voucher, you'll have evidence of why they were purchased, too.
Agent's hair style : Spot on!!! lol
Some say that cheque is still being prepared…
Southwest does not do gat if you have a single problem they pretty much immediately help you to try and get your stuff
Internet lawyers totally give the best advice!….right?
I've never had an employee be rude to me, also the employees themselves offered this info. Crazy what can happen when you're nice to people working tough jobs.
As a common traveler, I will use this a lot. Thank you! New sub!
They don't give you money they reimburse you with money towards future flights. I've had to do this.
Girl i love you!! God bless you and keep up the great work!!
Southwest is the NASTIEST when it comes to THEM losing your luggage. I had a horrible experience with them 25 years ago and have not flown them since and nor do I plan to
Employee: You didn’t know that I’m not paid enough to deal with this.
What she didn't say is that it took them a year to give her back the money.
I would just wait but the effort she made is respectable
You should read the terms for American Airlines and all the items that aren’t covered. Also any bag hat is “soft shell” is considered fragile and they aren’t responsible for any items inside damaged since they are considered fragile nor are they responsible if the entire fragile bag goes missing.
there genuinely need to be laws forcing them to be up front about this, no more fine print, when you talk to them they should be by law forced to list your options and what you are entitled to.
“She doesn’t know I know, watch this” miss girl that she is you
You should also know that a number of credit cards have insurance for delayed baggage, delayed flights, and lost items. You’ll usually require a few forms of documentation though.
It's really really sad u have to play a game with them to get what is rightfully owed u!
That was the best pitch I have ever seen. I subscribed and liked immediately without reservation
"that's why I follow her!"
*Points at dislike button*
All my bags were delayed for the first two days of my Holliday, and the airport just said go out and buy whatever essentials you need… we spent £50 on clothes for the first day.. you don’t need to talk them down sometimes they are genuinely sorry and tell you this stuff without tricking you
I love seeing lawyers on this platform. We learn so much about rights we didn't know we had.
This is facts southwest lost my bag last year on a trip to Florida, it still sucks cause the cash I brought with me was for my trip not to replace my stuff
My air port would look at me and say I don’t give a crap and don’t get paid enough and I respect that
This just wouldn't happen, and they don't need to compensate you for the cost of new items. They would compensate you for the value of the item and as they would be classes as used it would be considerably less then the cost brand new.
The fact that even her shirts reads "i read the fine print"😂😂😂😂😂
I'm amazed as to how you remember everything about everything, while I can't even remember my mom's birthday! lol
guys, just say you have medication or some sort of medication in your luggage and they HAVE to get it to you within 24 hours because its Medication
Does that really work? Because I often take all of my medication in the bag, with the lifesaving meds in my purse.
@@rhov-anion The airline has to get you that medication within the certain time, that is if TSA doesnt so anything, i've seen someone do it before
Thank you for making this video! You always make helpful posts for people to save money. I appreciate you a lot! ✨🎉 Hope you have a wonderful day and please keep making content like this ❤️
Only if the refund and interaction went this smooth
She’s the type of Karen that would freak out about the most basic stuff, but in a nicevway
So this is where Karen’s are learning their ways
This happened to me recently, this is helpful information.
This comment on Erika's video will never get old.
The Waffle House has found its new host.
The Waffle House has found it's new host.
The Waffle House Has Found It’s New Host
The Waffle House Has Found It’s New Host.
The Waffle House has found it’s new host