How do you not have 750K or 1M subscribers? The content you provide here is fantastic. This is just another topic that I never gave any thought to but you brought up points that are very valid. There are many instances where I am concerned about the Apple ID password and how to recover that securely. Thank you! 👏🏼
Gary, I find ALL your videos so useful, and this one is no different. Without your superb easy to follow demonstrations this is a must for the 'what if' scenario. Thanks so much.
Brilliant set of advice. Exactly the information which I'm pleased to have now, in advance of any password emergency! Being prepared is so much better than having a panic when something goes wrong! Thanks, Gary!
Hello try understand this and help if u can, couple years ago on iPhone X i forgot my password all of a sudden, I had to make a whole new Apple ID on my old iPhone 6 I then reset my iPhone X and logged into to my iphone 7 stuff and got the camera roll from that but I want my original iPhone X camera roll but, but when I go on account recovery to try get it back on my iPhone X it says input old password but I do not remember it then after that it says “reset end to end encryption” what would happen if I press that
Honestly, this type of limitations in recovery process is completely useless. As an owner, apple most of the times do not trust regardless of what info you provide and also if my phone was stolen or i lost it then its just not mine anymore unless a loyal one returns.
Just replaced my iMac and going through the data transfer process which was going well until I needed to insert my password (which I appear to have recorded wrongly) and now all the joy of having a new Mac has been sucked away and I'm having a miserable time trying to recover it. Is it just me or is the terminology used by Apple confusing?
what are the instruction Apple send on text ? what do apple ask you to do ? and do you get your acc back instantly once you get that text of instructions when the acc recovery time period is over ? and where do you land after getting that link or after clicking on it where does it takes you ? does it takes us straight to create new password page ?
The system sucks while talking with support they provided some steps and had me turn off find my and that has now bricked all my devices on that apple id. I do have the password but because they put my phone in SOS only mode I can't get the code. I can get the code in email or through another phone but have to wait at least 24hrs to try to recover the account even though I can log in
I’m trying to get my old iCloud account back but I don’t have access to the old number and it said it will text me but I can’t cus I got a new number and I know the password and the iCloud I need your help
Very annoying apple say press the show massage on your mac but no message apear, I gave my USA account to some one just to use theire phone, than the guy sold the phone and the buyer change the password, strange when I have the mail and phonenumber activated, coudn't apple just gave me a code on my phone to log in
Thank you for the informative video, can you please guide me on the recovery contact feature. I've noticed it's easy for anyone, especially children, to change an Apple ID on a MacBook if they know the device's unlock password. Will adding a *recovery contact* prevent password changes without a verification code from that contact? In other words, is a code from the recovery contact *compulsorily* required to change the Apple ID password, regardless of knowing the MacBook's unlock password?
No. A recovery contact helps you get back into an account if you lost the password. But if you know the password to your account, then you don't need the recovery contact to approve something.
@@macmost Thank you once again. You're very good at this, honestly the best. Can you please help me with another quick question, if screen time is put on someone's phone through family sharing, do they have the option of 'change screen time passcode' below the Content & Privacy restriction option. Because after clicking on 'change screen time passcode' they can press forgot passcode and thereafter fill the apple id and password or 'forgot apple password' which allows them to change Apple ID password after a one hour delay and then screen time password can be changed.
Hell! My wife is setup as my recovery contact but now that I’m locked out it’s not working. When we click on the link nothing happens! I don’t want to erase my iPhone because I’ll lose so many photos!
I have the email and password for my Apple iCloud account but it sends a 6 digit confirmation code to my old phone before letting me sign in on this new phone. The problem is that the old phone is smashed so badly I can’t see the 6 digit code- any ideas on what to do next?
That's a tough one. You don't have any other Apple devices? Can you set your iPhone to AirPlay and mirror the screen to an Apple TV or AirPlay-compatible TV (or your Mac?) I'd call Apple Support and work with them and also come up with a long-term plan with them.
Před 2 lety+2
Great, Gary. Thank you very much and have a good weekend.
Gary, can you explain how to make a chrome tab full screen but still keep it within a chrome desktop space. Whenever I make a chrome tab full screen it exits the desktop space and it becomes its own space called chrome
I’ve had my Apple ID since 2010 and it’s the only account I’ve ever had. I had a crazy amount of photos over the years, even family members who are deceased now. Lots of vacation pictures over the last 13 years and had everything. Well, I didn’t know I had recovery key set up and upgraded to a 15 pro max and forgot the passcode. I went to reset the passcode and found out that I’ll never get back into that account again. I am devastated.
@@macmost I don’t have a Mac or else I would try that. I contacted apple support and they told me that if I used the recovery key (28 key code) and lost that said code my account is gone forever. They also can’t cancel any of my subscriptions either without access to the account so now I have to go to my bank and try and remember all my subscriptions under my iCloud and get my bank to close them out lol
I forget my phone password and when I try to erase it I forget my Apple ID password I try account recovery and they tell me 13days will I be able to unlock my phone again
All good advice. But my daughters original iPhone as been destroyed so therefore she cannot access her email A/C & she’s forgot her password. So cannot load her new iPhone 🙃
Very good. I have not seen these instructions. Twice I have lost all my iCloud stuff. Apple was not able to help me so I had to create a new account and start over. I keep my login info: ID and Password for each place. I have over 350 in my secured database. By the way, for the past couple of months, something is making it difficult to comment on stuff on youtube. A rounded cornered box with a balloon at the beginning and "Share Highlights appear in my comment space. It will not move and what I type is behind it so I cannot see what I type. Any suggestions?
Gary! If only this video had been uploaded an hour earlier it would’ve made things much easier 😂 I was working on my MacBook just yesterday and suddenly it said that I needed to access my Apple ID, I did and immediately it said: ‘Apple ID locked’ and I panicked. Honestly I don’t even remember exactly what I had to do in order to change my password but it asked me to enter the password I use to unlock my Mac and then I received a Two-Factor Authentication… It was quite the ordeal. Any ideas of why and how it came to happen? And would you suggest changing the Apple ID password periodically? Thanks for your videos, man, love them.
I can't begin to guess what would have caused the issue. If you have a strong unique password for your Apple ID and are using two-factor, there is no need to periodically change your password unless you think someone else has gotten it.
this is not security, this is insanity, stupidity and erroneous and unethical and immoral and incompetency. in the name of security and privacy, the mess apple has created and the hassle the users have to go through is unimaginable.its the most user unfriendly experience .I got logged out of my Apple ID because apple couldn't recognise my CORRECT Apple ID password because acc to apple its wrong. this is the same id I used to purchase the device my m1 Mac mini and now it says its incorrect. HOW LAME!!!!! I never ever ever had any problems with my passwords because I always write'em down plus I checked my keyboard testing on a note pad .its fine plus I checked my wi-fi speed its fine. problem began when I started to download/update Mac OS latest version for my device available .so I selected to download around 2-3 gb and apple asked for my password I think it was my device id password.so I entered the password and it rejected a few times and then suddenly it accepted it and the download stated and I had a successful download. then I got App Store update notification and so I went ahead and chose update all and here too apple asked for my password but here it was apple id's password.so I entered my CORRECT password and here too apple rejected my password.so I thought maybe just like earlier may be there's some glitch and it will be accepted after a few try.so I kept entering and until the amount expired which I don't know for how many times you can enter, I got the msg that that I have entered incorrect password too many times something like that don't remember exactly and I need to reset or retrieve my password I don't remember exactly and as apple PROMPTED me to change my password which was CORRECT, which I used to purchase my Mac mini but incorrect according to apple , so I went for setting new password. I got an email confirming that my password reset was done SUCCESSFULLY and so I went to update I think I forgot the apps that were available for update and apple asked for my password and I entered the new password and VIOLA it rejected my new password. AMAZING👏👏👏👏 and I don't remember from here exactly how I ended up to ACCOUNT RECOVERY mode which is the NO NO in apple world I think in terms of getting locked and logged out from your own Apple ID. later I found that no one should ever enter that mode as no one not even apple knows when my account or password will get retrieved since its automated.according to apple this should be the LAST option when you can't sign in or reset Apple ID password.JUST WOW. I should give a big round of applause to apple for creating this TWISTED ERRONEOUS USER UNFRIENDLY MIND BOGGLING mathematical idea. one can understand if the user has forgot their password and then entering incorrect password as the system is designed to detect that faulty password to save and protect the user.thats providing security , but to reject correctly entered password and getting rejected is not security, its called erroneous and idiotic and incompetent system. in this case what will a user do. that's his/her only correct password. is there any other option to a correct password???I guess not. so can anyone say its a superior OS. I guess not. its erroneous,theres definitely a bug on the automated system and apple never admitted and never cared to resolve it as I can see many many users facing this issue, its not like everybody is forgetting their password. the whole design of password acceptation and rejection is a faulty one. I bought this device for my work and now instead im wasting my time and energy on how to reset my password and troubleshooting and researching.this is outrageous and ridiculous. firstly why would/should apple click on/switch on the always ask for password option without our prior permission from the factory. shouldn't that be the users choice. our data and privacy is our problem, not apples. I thieve this is violation of our user and privacy rights. there should be a pop up asking for our permission before apple wilfully doing whatever they want in the name of privacy and security. no right. secondly, if the user has already authenticated its credentials and already logged in , then why on earth do we need to enter passwords all the time proving our credential again. don't apple get it these has already authenicated and logged themselves in so why do we need to use passwords. isn't this wasting time and ridiculous??? they couldn't provide a 3 prong plug/cable with their device. how is the device safe. how will the device save itself and the user from short as there is no grounding. isn't that faulty. isn't that security concern??? people don't understand what apple is preaching here in the name of security and privacy. its absolutely faulty and erroneous.for me its more like cost cutting and wilful and forceful implementation of their ideas and practices.not correct. now I don't know how to rest to a new password as I've tried everything. just now I remembered why I chose to change the already correct password.so I think as I was trying to update the apps there was a pop up I remember very clearly now saying that your something is been used I don't remember user id ,password or someone trying to use with a location of my internet ip address showing a different location from where I live.i got scared and so I went ahead with apples suggestion of changing the password which later the new password got rejected and from there it kept rejecting the new password and I got prompted to go to recover retrieve option and I landed up here. later today while checking my internet speed and stability I found the IP address in fact was from that location where apple alerted me with the pop up. I feel so stupid to fall trap to apples stupid suggestion. now on hindsight I regret my decision changing my already working password. it never needed the change STUPID APPLE policies.now im wasting time trying to reset my password as apple can't reset it. also the double stage factor whatever bullshit recognition.its bullshit and serves no purpose. to reset they confirmed my contact number with OTP and email confirmation through OTP and I entered both the tops successfully and still apple can't verify the user correctly. so this myth too is busted as it serves no purpose. if you can't verify with the users contact no AND email, then what was the purpose of providing them with these information. now should I show my face and prove the with a Dna blood test or biometrics by scanning my iris and finger print. would that help me reset and revive my Apple ID. what a gimmicky and funny system is this. hillarious and frustrating. you call this security ,I call this stupidity. now what should I buy another apple device so that I can send verification code to my Mac mini.is that the whole plan of apple???? ridiculous people trying to preach apples security and privacy when they never tested themselves or faced issues with the security design.
I will never purchase another apple product.. kinda have to for him atm because steve jobs was a good guy and tim cook is like mr hand crossed with satan
Yes way more secure. Just be sure to put it somewhere safe. Either print out the key and store it in a fireproof safe or keep it somewhere encrypted such as a password manager.
Unfortunately, my elderly dad forgot his password. He changed phone carriers and ISP so his old email and cell phone number is gone. Unfortunately, none of these work for him and he's pretty much stuck. I appreciate all the security stuff but it is a pain when dealing with elderly or non-tech savvy persons. I told him he may end up having to create a new Apple ID with new info and forget what he had before. I don't think he has too much stuff there though.
I have been kicked off of account recovery to reset my password each time I got on since Jan 19. Talked to 6 supervisors. No one can help me. Only my iPhone is listed in devices.Everyone tells me different things. Supervisors have promised to call me back but never do. I have an expedited case set up but its getting me nowhere. Someone told me to put my SIM card in another phone. If you have to keep all devices off, how are you supposed to know when they alert you to when to reset password? It's a nightmare.
@@macmost exactly what I did and got a great response maged to get into my new iphone so I can make calls and text jsut waiting to get my account recovered and will be good to go. thanks for the reply take care
Got the new phone today and had the worst experience. Never forget logins and I had to reset my iTunes account 2x today. The new passwords never worked. I called apple and the support person was like oh yeah it does that if you are recovering the account. I was like I clearly and calmy stated what was going on and she just was like oh yeah that does happen. I had to put in my credit card info and now I have to wait 24 hours. Which then will trigger another wait time to reset it lol. So I'm currently using two phones. One with text/call and the other for apps. Not a great start with my iPhone 15
😢😢 I am going through this right now, again, for the second year in a row. I have a recovery key and recovery contact, we both broke our phones and are waiting to hear if we will be able to get back in last year account. I almost switched sides because of the aggravation but couldn’t do it because I just can’t leave IOS. Have you ever tried to quick swipe an app on an android device? It’s not fun
I lost my iphone and forgot my apple id password... I went to recover process where first i wait for 24 hours and then now i am waiting for 13 days.... So i just need to know do i have to wait more after 13 days waiting period or i can recover my apple id password after 13 days? Please help me
In the last few days I noticed that my recovery contact that was listed there once has started having multiple entries for the same person. I tried removing the duplicates and they still appear in the list. When I checked the other person's phone it says they are no longer a contact with my account, yet they still remain in the list on my phone. If I try to add them back they add as another entry in the list. I can't remove them from the list on my phone, iPad or Mac. I've restarted all my devices and the lists don't update at all. Anyone else experiencing this as well?
@@macmost Hi there, thanks for replying back. My contacts are all in a connected Exchange email account that I have. None of the one that I can't get rid of are in iCloud. It's so weird that after I remove them from the Recovery section, they don't disappear. I have 3 of the same person, yet when I go on their phone it shows they are not a recovery contact of mine so I guess the system has removed them, but they still show up as 3 of the same person on my phone. Just want them to clear so I can add one of them back.
@@macmost Just wanted to say this must have been an Apple System issue. After a few days the duplicate contacts cleared out and I was able to re-add the contacts as normal.
Hi Gary, first of all great video! Your channel is really helpful:) Second- I just watched a video by Washington post from few weeks ago about Apple account getting hacked, they said that if hackers stole your iPhone and got pass your iPhone passcode they can change the recovery keys from the settings, then the recovery key they get makes the original you made obsolete and basically get you locked out of your account and there is nothing Apple can do to help you. What do you think of it? In that case wouldn’t it be safer to have a recovery contact instead of a key? They also mentioned something about a screen time passcode that can prevent Someone from changing setting on the iPhone
It varies depending on your situation. Remember, the easier it is for you to get into your account when you have forgotten your password, the easier it is for someone else to break into your account. Security first.
I can’t login my phone because I forgot both my apple id and password and i did all the steps and it showed a notification that said allow to change password on my ipad thats logged with the same apple id but no other steps showed what should i do next if the allow notification was sent but just that and nothing else?
Hi, i know my old apple ID and password but no longer have the trusted number or access to bak up email or recovery code. I know that sounds hopeless but I literally know my ID AND PASSWORD and cant get my photos. Like 5 years worth of very important photos. Anything that can be done?
This account recovery is the most asinine thing I have seen. I went to change ID's on my iPhone. Forgot my password and now am in this damn account recovery. It's total bullshit that I have to wait two weeks to change my password.
Think of it this way: if it were easy, then it would also be easy for someone who isn't you to to claim they were you and steal your account. The process is very well thought out to protect users.
@@macmost Or Inconvenience us. Thanks for the video though. Any other place I go to login and forgot my password I get email and click on the link to change the password an done. On August 3rd when I get my text, mail or call it better not screw up again like it has the past 6 days. I really can't call Apple because even when I spoke with supervisors there they didn't have a clue or even tell me I needed to wait to get an email when the waiting period was over.
@@DLMVegas I don't know the details of your situation, but usually trying to recover an iCloud account is very different than that from an other site. Other sites let you recover your password using email, but iCloud usually IS your email. Plus it is often iTunes, App Store, Apple Card, Apple Pay, iCloud Drive, your Contacts and Calendar, etc. I'm glad Apple takes account recovery so seriously. If they didn't you could be sure that security pros and journalists would be call them out over and over.
@@macmost This is overkill to me. I was in silicon valley for 30 years and actually worked for Apple. If we did this in the name of the internal user's security at Apple we would have been fired. Needless to say I'm done with Apple. I also didn't like Two-Step Authentication and they forced that on us. They don't have the right to dictate what we need to do on our own equipment. Especially with their rip-off prices they're charging us to use them. For sure I will never be taking another update from Apple on any of my devices. I've had to call them 5-8 times just on their lousy iTunes. Apple isn't the only game in town anymore. You can get de-Googled phones now.
☝️☝️I was have same kinda issue but all thanks to this dude is the best I have seen in recovery of accounts. I got locked out from my account days back I tried contacting support team but I got no response Lucky for me someone recommended this dude that he could help recover back my account,, So I gave him a try and I was surprised with the outcome He successfully got back my account I really appreciate him for his good work He is the best I say and if you got any problem with your account you can hit him up His legit and trusted and does his jobs perfectly 100%
What is the danger in having as many recovery contacts as possible even with people I don’t trust that much if the only thing they can do is give me a recovery code? Is there any danger to it?
You should only use people you trust. If someone you don't trust got a hold of one of your devices, then I suppose they could break in using the recovery method. Probably not a problem for most, but still.
My sister changed my passcode , and I forgot my apple id . I just reset it but it said activation lock, I click I forgot apple id and apple is saying I have to wait for 13 days. Will apple fix my problem in 13 days?
What instructions they will send me? I have bill ,box everything, I have email and phone number that is of apple id also I know my date of birth. Please tell me I'm so stressed.
@@mightbe8602 ohh shit man im going through the same situation im gonna get a call within 13 days i am so stressed i dont know what they gonna ask me but i have my gmail and phone number which is connected with my apple id please tell me if you already talked with apple support
when im recorver apple id when im adding number to the guy i trust its says me you can only add people who are using an apple device and thats my brother has an apple device i hope u help me.
Hey on my iPhone, I tried to get rid of “other” storage because it was taking up 50 GB so in order for me to get rid of it. I had to do a iCloud backup so I reset the phone but I forgot the Apple ID password so I sent a account recovery and there’s 12 hours left for some news. Any tips?
It isn't fun when it occurred when upgrading my Mac OS failed and I had to time machine back. I hated having to wait for several days for Apple to allow me to reset my Apple account password.
Fr, fuck Apple for that, my AirPods were messed up and had to return them, but before that I wanted to log out then log back in, but my old iPhone could no longer get messages or calls. It doesn’t make any fucking sense, Apples way of handling this is stupid and they have my email so they can just send me an email because they already send you one during account recovery
It has made me to wait for 13 days . But what will happen after that? Does it will be possible to unlock my laptop? What Apple will send me after 13 days can you please help. I am in a great trouble.
I forgot passcode of My iphone 11 so with the help of itunes i updated the software to remove the lock but unfortunately it got an activation lock and i dont remember the apple id password also only i am having my trusted phone number and email Please help what to do
I have my apple password and when I enter it, it is correct. However a pop up comes up saying that I need to verify it is me but it sends it to an old number, which I don't have access to. I cannot do anything with the phone, I cannot change the number on the device. I have tried account recovery and it says it will send instructions to my old number. I tried apple customer services and they were hopeless too. I even asked them if a passport was enough and they said there was nothing they could do.
Actually the time varies depending on some factors. And it is important that it does take a long time. Think about it. If it is easy for you to recover your account, then it is also easy for some WHO IS NOT YOU to gain access to your account. Security is top priority.
if you’ve tried basically EVERYTHING for two days like me lol i literally turned on recovery key, got the code, didn’t know how to use the code, went to my apple id, clicked media and purchases, clicked always ask, tried downloading an app, it asked for pass, i reset pass, it worked. now i can use my new phone lmao
How do you not have 750K or 1M subscribers? The content you provide here is fantastic. This is just another topic that I never gave any thought to but you brought up points that are very valid. There are many instances where I am concerned about the Apple ID password and how to recover that securely. Thank you! 👏🏼
or buy an android use google as your main accounts and its about 30 seconds to fix...... best advice : avoid crapple & have no problems
Yes I’m done with Apple
Gary, I find ALL your videos so useful, and this one is no different. Without your superb easy to follow demonstrations this is a must for the 'what if' scenario. Thanks so much.
Brilliant set of advice. Exactly the information which I'm pleased to have now, in advance of any password emergency! Being prepared is so much better than having a panic when something goes wrong! Thanks, Gary!
Hello try understand this and help if u can, couple years ago on iPhone X i forgot my password all of a sudden, I had to make a whole new Apple ID on my old iPhone 6 I then reset my iPhone X and logged into to my iphone 7 stuff and got the camera roll from that but I want my original iPhone X camera roll but, but when I go on account recovery to try get it back on my iPhone X it says input old password but I do not remember it then after that it says “reset end to end encryption” what would happen if I press that
Sorry, I can't tell from that. Call Apple Support.
I’m unable to get into password & security though so i can’t see anything you’re doing
Same
@@sandeepkudale1442same
Honestly, this type of limitations in recovery process is completely useless. As an owner, apple most of the times do not trust regardless of what info you provide and also if my phone was stolen or i lost it then its just not mine anymore unless a loyal one returns.
I am in trouble
I lost both my password and recovery key. Please I need help to gain access to my account again. Thanks
You'll need to contact Apple Support.
Can you please help I lost my recovery key is there anyway I can get it back?
Do you mean you are locked out of your account and you lose the recovery key? Or you just lost the recovery key?
Just replaced my iMac and going through the data transfer process which was going well until I needed to insert my password (which I appear to have recorded wrongly) and now all the joy of having a new Mac has been sucked away and I'm having a miserable time trying to recover it. Is it just me or is the terminology used by Apple confusing?
what are the instruction Apple send on text ? what do apple ask you to do ? and do you get your acc back instantly once you get that text of instructions when the acc recovery time period is over ? and where do you land after getting that link or after clicking on it where does it takes you ? does it takes us straight to create new password page ?
I can recommend hackathon_wrld on stuffs like this he is a professional
Account Recovery Contact? Can I start the setup of this from an iOS device or just from a desktop Mac?
Yes. In the Settings app in the same place as on the Mac, under Apple ID, Password & Security.
The system sucks while talking with support they provided some steps and had me turn off find my and that has now bricked all my devices on that apple id. I do have the password but because they put my phone in SOS only mode I can't get the code. I can get the code in email or through another phone but have to wait at least 24hrs to try to recover the account even though I can log in
I’m trying to get my old iCloud account back but I don’t have access to the old number and it said it will text me but I can’t cus I got a new number and I know the password and the iCloud I need your help
You need to call Apple Support and work with them.
@@macmost thanks
Clear precise helpful information no background music or distracting visuals.THANKS subscribed.: )
Is there a way to get back your iCloud if the email and password was changed?
Possibly. You'd have to start by contacting Apple Support.
What do you do if you don't have access to your icloud email nor the phone number associated with it?
You'll need to contact Apple like I mention in the video.
Your iMac must be running macOS Monterrey or later to setup an Account Recovery Contact. Not available for macOS Big Sur.
Very annoying apple say press the show massage on your mac but no message apear, I gave my USA account to some one just to use theire phone, than the guy sold the phone and the buyer change the password, strange when I have the mail and phonenumber activated, coudn't apple just gave me a code on my phone to log in
How to write vertically on “Numbers” App? Would you make a tutorial on that, please?
You can't do vertical text.
Thank you for the informative video, can you please guide me on the recovery contact feature.
I've noticed it's easy for anyone, especially children, to change an Apple ID on a MacBook if they know the device's unlock password.
Will adding a *recovery contact* prevent password changes without a verification code from that contact?
In other words, is a code from the recovery contact *compulsorily* required to change the Apple ID password, regardless of knowing the MacBook's unlock password?
No. A recovery contact helps you get back into an account if you lost the password. But if you know the password to your account, then you don't need the recovery contact to approve something.
@@macmost Thank you once again. You're very good at this, honestly the best.
Can you please help me with another quick question, if screen time is put on someone's phone through family sharing, do they have the option of 'change screen time passcode' below the Content & Privacy restriction option.
Because after clicking on 'change screen time passcode' they can press forgot passcode and thereafter fill the apple id and password or 'forgot apple password' which allows them to change Apple ID password after a one hour delay and then screen time password can be changed.
@@abc123qwed You wouldn't use the child's Apple ID when setting a ScreenTime passcode. You would use yours.
How can I reach recovery key if I forget? Any solution?
If you have forgotten both your account password and recovery key, calling Apple is your only move left.
@@macmost Thank you
Hell! My wife is setup as my recovery contact but now that I’m locked out it’s not working. When we click on the link nothing happens! I don’t want to erase my iPhone because I’ll lose so many photos!
Call Apple Support.
I have the email and password for my Apple iCloud account but it sends a 6 digit confirmation code to my old phone before letting me sign in on this new phone. The problem is that the old phone is smashed so badly I can’t see the 6 digit code- any ideas on what to do next?
That's a tough one. You don't have any other Apple devices? Can you set your iPhone to AirPlay and mirror the screen to an Apple TV or AirPlay-compatible TV (or your Mac?) I'd call Apple Support and work with them and also come up with a long-term plan with them.
Great, Gary. Thank you very much and have a good weekend.
Thank you, Gary!
I have my recovery key but I can’t access the trusted the phone number and I don’t remember my password
Call Apple Support.
@@macmost I tried they can't help me
@CIDEXTIVAL wait really? how
Gary, can you explain how to make a chrome tab full screen but still keep it within a chrome desktop space. Whenever I make a chrome tab full screen it exits the desktop space and it becomes its own space called chrome
Thank you, Gary! 👏👍🏻❤️
I’m locked out now ,and waiting on Apple ugh
I’ve had my Apple ID since 2010 and it’s the only account I’ve ever had. I had a crazy amount of photos over the years, even family members who are deceased now. Lots of vacation pictures over the last 13 years and had everything. Well, I didn’t know I had recovery key set up and upgraded to a 15 pro max and forgot the passcode. I went to reset the passcode and found out that I’ll never get back into that account again. I am devastated.
Did you contact Apple Support? How about your Time Machine backup?
@@macmost I don’t have a Mac or else I would try that. I contacted apple support and they told me that if I used the recovery key (28 key code) and lost that said code my account is gone forever. They also can’t cancel any of my subscriptions either without access to the account so now I have to go to my bank and try and remember all my subscriptions under my iCloud and get my bank to close them out lol
Awesome. Thanks 👍
I forget my phone password and when I try to erase it
I forget my Apple ID password
I try account recovery and they tell me 13days will I be able to unlock my phone again
Sir my phn 13day recovery time able
@@swethagowda914613 days k bath kya Hota Hai, message aane per
Kya purcha Jatan h
All good advice. But my daughters original iPhone as been destroyed so therefore she cannot access her email A/C & she’s forgot her password. So cannot load her new iPhone 🙃
She should contact her email provider and work to get that back first.
@@macmost the email provider is apple ie iCloud
@@col145 Then she should call Apple Support and begin working with them.
@@macmost thanks for your reply, we have started to do this with apple but to be honest I don’t have much faith.
Very good. I have not seen these instructions. Twice I have lost all my iCloud stuff. Apple was not able to help me so I had to create a new account and start over. I keep my login info: ID and Password for each place. I have over 350 in my secured database. By the way, for the past couple of months, something is making it difficult to comment on stuff on youtube. A rounded cornered box with a balloon at the beginning and "Share Highlights appear in my comment space. It will not move and what I type is behind it so I cannot see what I type. Any suggestions?
What browser are you using? Do you have any browser extensions installed?
Gary! If only this video had been uploaded an hour earlier it would’ve made things much easier 😂
I was working on my MacBook just yesterday and suddenly it said that I needed to access my Apple ID, I did and immediately it said: ‘Apple ID locked’ and I panicked. Honestly I don’t even remember exactly what I had to do in order to change my password but it asked me to enter the password I use to unlock my Mac and then I received a Two-Factor Authentication… It was quite the ordeal.
Any ideas of why and how it came to happen? And would you suggest changing the Apple ID password periodically?
Thanks for your videos, man, love them.
I can't begin to guess what would have caused the issue. If you have a strong unique password for your Apple ID and are using two-factor, there is no need to periodically change your password unless you think someone else has gotten it.
this is not security, this is insanity, stupidity and erroneous and unethical and immoral and incompetency. in the name of security and privacy, the mess apple has created and the hassle the users have to go through is unimaginable.its the most user unfriendly experience .I got logged out of my Apple ID because apple couldn't recognise my CORRECT Apple ID password because acc to apple its wrong. this is the same id I used to purchase the device my m1 Mac mini and now it says its incorrect. HOW LAME!!!!! I never ever ever had any problems with my passwords because I always write'em down plus I checked my keyboard testing on a note pad .its fine plus I checked my wi-fi speed its fine. problem began when I started to download/update Mac OS latest version for my device available .so I selected to download around 2-3 gb and apple asked for my password I think it was my device id password.so I entered the password and it rejected a few times and then suddenly it accepted it and the download stated and I had a successful download. then I got App Store update notification and so I went ahead and chose update all and here too apple asked for my password but here it was apple id's password.so I entered my CORRECT password and here too apple rejected my password.so I thought maybe just like earlier may be there's some glitch and it will be accepted after a few try.so I kept entering and until the amount expired which I don't know for how many times you can enter, I got the msg that that I have entered incorrect password too many times something like that don't remember exactly and I need to reset or retrieve my password I don't remember exactly and as apple PROMPTED me to change my password which was CORRECT, which I used to purchase my Mac mini but incorrect according to apple , so I went for setting new password. I got an email confirming that my password reset was done SUCCESSFULLY and so I went to update I think I forgot the apps that were available for update and apple asked for my password and I entered the new password and VIOLA it rejected my new password. AMAZING👏👏👏👏 and I don't remember from here exactly how I ended up to ACCOUNT RECOVERY mode which is the NO NO in apple world I think in terms of getting locked and logged out from your own Apple ID. later I found that no one should ever enter that mode as no one not even apple knows when my account or password will get retrieved since its automated.according to apple this should be the LAST option when you can't sign in or reset Apple ID password.JUST WOW. I should give a big round of applause to apple for creating this TWISTED ERRONEOUS USER UNFRIENDLY MIND BOGGLING mathematical idea. one can understand if the user has forgot their password and then entering incorrect password as the system is designed to detect that faulty password to save and protect the user.thats providing security , but to reject correctly entered password and getting rejected is not security, its called erroneous and idiotic and incompetent system. in this case what will a user do. that's his/her only correct password. is there any other option to a correct password???I guess not. so can anyone say its a superior OS. I guess not. its erroneous,theres definitely a bug on the automated system and apple never admitted and never cared to resolve it as I can see many many users facing this issue, its not like everybody is forgetting their password. the whole design of password acceptation and rejection is a faulty one. I bought this device for my work and now instead im wasting my time and energy on how to reset my password and troubleshooting and researching.this is outrageous and ridiculous. firstly why would/should apple click on/switch on the always ask for password option without our prior permission from the factory. shouldn't that be the users choice. our data and privacy is our problem, not apples. I thieve this is violation of our user and privacy rights. there should be a pop up asking for our permission before apple wilfully doing whatever they want in the name of privacy and security. no right. secondly, if the user has already authenticated its credentials and already logged in , then why on earth do we need to enter passwords all the time proving our credential again. don't apple get it these has already authenicated and logged themselves in so why do we need to use passwords. isn't this wasting time and ridiculous??? they couldn't provide a 3 prong plug/cable with their device. how is the device safe. how will the device save itself and the user from short as there is no grounding. isn't that faulty. isn't that security concern??? people don't understand what apple is preaching here in the name of security and privacy. its absolutely faulty and erroneous.for me its more like cost cutting and wilful and forceful implementation of their ideas and practices.not correct. now I don't know how to rest to a new password as I've tried everything. just now I remembered why I chose to change the already correct password.so I think as I was trying to update the apps there was a pop up I remember very clearly now saying that your something is been used I don't remember user id ,password or someone trying to use with a location of my internet ip address showing a different location from where I live.i got scared and so I went ahead with apples suggestion of changing the password which later the new password got rejected and from there it kept rejecting the new password and I got prompted to go to recover retrieve option and I landed up here. later today while checking my internet speed and stability I found the IP address in fact was from that location where apple alerted me with the pop up. I feel so stupid to fall trap to apples stupid suggestion. now on hindsight I regret my decision changing my already working password. it never needed the change STUPID APPLE policies.now im wasting time trying to reset my password as apple can't reset it. also the double stage factor whatever bullshit recognition.its bullshit and serves no purpose. to reset they confirmed my contact number with OTP and email confirmation through OTP and I entered both the tops successfully and still apple can't verify the user correctly. so this myth too is busted as it serves no purpose. if you can't verify with the users contact no AND email, then what was the purpose of providing them with these information. now should I show my face and prove the with a Dna blood test or biometrics by scanning my iris and finger print. would that help me reset and revive my Apple ID. what a gimmicky and funny system is this. hillarious and frustrating. you call this security ,I call this stupidity. now what should I buy another apple device so that I can send verification code to my Mac mini.is that the whole plan of apple???? ridiculous people trying to preach apples security and privacy when they never tested themselves or faced issues with the security design.
I have a question where can I use the recovery code brother ? As a screen lock code there?
You would use it if you lose access to your Apple ID (iCloud) account and need to get back in.
My non verbale autistic son is locked out of his speech device for 13 days. None of this worked
I will never purchase another apple product.. kinda have to for him atm because steve jobs was a good guy and tim cook is like mr hand crossed with satan
Thanks for another great and useful tutorial, Gary! You always deliver!
So, a recovery key is more secure than setting an account recovery contact?
Yes way more secure. Just be sure to put it somewhere safe. Either print out the key and store it in a fireproof safe or keep it somewhere encrypted such as a password manager.
How do you do it when your locked out and waiting on apple
why couldn't you use your gmail for recovery. That recovery key sounds pretty scary. I'm not having much luck yet for another person for recovery code
Sir can u help me 😢
If you need help with Account Recovery, you need to contact Apple. There's nothing anyone outside of Apple can do to help.
@@macmost it’s working 😭
Unfortunately, my elderly dad forgot his password. He changed phone carriers and ISP so his old email and cell phone number is gone. Unfortunately, none of these work for him and he's pretty much stuck. I appreciate all the security stuff but it is a pain when dealing with elderly or non-tech savvy persons. I told him he may end up having to create a new Apple ID with new info and forget what he had before. I don't think he has too much stuff there though.
Going through the account recovery process with Apple would be the main way to handle this. It will just take time.
@@macmost That is what I feared. My dad is 86. This is going to be fun.
I have been kicked off of account recovery to reset my password each time I got on since Jan 19. Talked to 6 supervisors. No one can help me. Only my iPhone is listed in devices.Everyone tells me different things. Supervisors have promised to call me back but never do. I have an expedited case set up but its getting me nowhere. Someone told me to put my SIM card in another phone. If you have to keep all devices off, how are you supposed to know when they alert you to when to reset password? It's a nightmare.
Can somebody help me i traveling a lot so i forgot the phone number which one i used in my Icloud account what can i do now?
See the suggestions in the video.
What if you dont have access to old number becasue your phone is broken and what about you get a new a iphone and try to set it up but cant
Only Apple can help you. You have to contact them and ask.
@@macmost exactly what I did and got a great response maged to get into my new iphone so I can make calls and text jsut waiting to get my account recovered and will be good to go. thanks for the reply take care
Thanks bunches
Got the new phone today and had the worst experience. Never forget logins and I had to reset my iTunes account 2x today. The new passwords never worked. I called apple and the support person was like oh yeah it does that if you are recovering the account. I was like I clearly and calmy stated what was going on and she just was like oh yeah that does happen. I had to put in my credit card info and now I have to wait 24 hours. Which then will trigger another wait time to reset it lol. So I'm currently using two phones. One with text/call and the other for apps. Not a great start with my iPhone 15
Ouch. I fared much better. Not even any hiccups with forgetting to set up two-factor code apps.
😢😢 I am going through this right now, again, for the second year in a row. I have a recovery key and recovery contact, we both broke our phones and are waiting to hear if we will be able to get back in last year account.
I almost switched sides because of the aggravation but couldn’t do it because I just can’t leave IOS.
Have you ever tried to quick swipe an app on an android device? It’s not fun
I lost my iphone and forgot my apple id password... I went to recover process where first i wait for 24 hours and then now i am waiting for 13 days.... So i just need to know do i have to wait more after 13 days waiting period or i can recover my apple id password after 13 days? Please help me
Not sure. Each case is a little different.
@@macmost can i still have last location after 15 days that iphone has been dead
In the last few days I noticed that my recovery contact that was listed there once has started having multiple entries for the same person. I tried removing the duplicates and they still appear in the list. When I checked the other person's phone it says they are no longer a contact with my account, yet they still remain in the list on my phone. If I try to add them back they add as another entry in the list. I can't remove them from the list on my phone, iPad or Mac. I've restarted all my devices and the lists don't update at all. Anyone else experiencing this as well?
Perhaps an issue in the Contacts app. Are you using other Contacts app services, like both iCloud and Google, or iCloud and "On My Mac."
@@macmost Hi there, thanks for replying back. My contacts are all in a connected Exchange email account that I have. None of the one that I can't get rid of are in iCloud. It's so weird that after I remove them from the Recovery section, they don't disappear. I have 3 of the same person, yet when I go on their phone it shows they are not a recovery contact of mine so I guess the system has removed them, but they still show up as 3 of the same person on my phone. Just want them to clear so I can add one of them back.
@@macmost Just wanted to say this must have been an Apple System issue. After a few days the duplicate contacts cleared out and I was able to re-add the contacts as normal.
Hi Gary, first of all great video! Your channel is really helpful:)
Second- I just watched a video by Washington post from few weeks ago about Apple account getting hacked, they said that if hackers stole your iPhone and got pass your iPhone passcode they can change the recovery keys from the settings, then the recovery key they get makes the original you made obsolete and basically get you locked out of your account and there is nothing Apple can do to help you.
What do you think of it?
In that case wouldn’t it be safer to have a recovery contact instead of a key?
They also mentioned something about a screen time passcode that can prevent Someone from changing setting on the iPhone
I did a video on this: czcams.com/video/0gAxjNHYMok/video.html
Recovery contact or recovery key doesn't matter in this case. Unrelated.
i was trusted to recover an account for s friend, and now its time to recover it, but the person isn’t showing up, so I don’t know how to help them
Making you wait 13 days is ridiculous
It varies depending on your situation. Remember, the easier it is for you to get into your account when you have forgotten your password, the easier it is for someone else to break into your account. Security first.
I can’t login my phone because I forgot both my apple id and password and i did all the steps and it showed a notification that said allow to change password on my ipad thats logged with the same apple id but no other steps showed what should i do next if the allow notification was sent but just that and nothing else?
Try again, but if you still don't get the code, then call Apple Support.
These are so informative!
Hi, i know my old apple ID and password but no longer have the trusted number or access to bak up email or recovery code. I know that sounds hopeless but I literally know my ID AND PASSWORD and cant get my photos. Like 5 years worth of very important photos. Anything that can be done?
Call Apple Support. Any solution would need them to help. See support.apple.com/en-us/HT204921
This account recovery is the most asinine thing I have seen. I went to change ID's on my iPhone. Forgot my password and now am in this damn account recovery. It's total bullshit that I have to wait two weeks to change my password.
Think of it this way: if it were easy, then it would also be easy for someone who isn't you to to claim they were you and steal your account. The process is very well thought out to protect users.
@@macmost Or Inconvenience us. Thanks for the video though. Any other place I go to login and forgot my password I get email and click on the link to change the password an done. On August 3rd when I get my text, mail or call it better not screw up again like it has the past 6 days. I really can't call Apple because even when I spoke with supervisors there they didn't have a clue or even tell me I needed to wait to get an email when the waiting period was over.
@@DLMVegas I don't know the details of your situation, but usually trying to recover an iCloud account is very different than that from an other site. Other sites let you recover your password using email, but iCloud usually IS your email. Plus it is often iTunes, App Store, Apple Card, Apple Pay, iCloud Drive, your Contacts and Calendar, etc. I'm glad Apple takes account recovery so seriously. If they didn't you could be sure that security pros and journalists would be call them out over and over.
@@macmost This is overkill to me. I was in silicon valley for 30 years and actually worked for Apple. If we did this in the name of the internal user's security at Apple we would have been fired. Needless to say I'm done with Apple. I also didn't like Two-Step Authentication and they forced that on us. They don't have the right to dictate what we need to do on our own equipment. Especially with their rip-off prices they're charging us to use them. For sure I will never be taking another update from Apple on any of my devices. I've had to call them 5-8 times just on their lousy iTunes. Apple isn't the only game in town anymore. You can get de-Googled phones now.
What can i do if somebody stole my apple id and changed my trusted phone number?
Call Apple.
☝️☝️I was have same kinda issue but all thanks to this dude is the best I have seen in recovery of accounts.
I got locked out from my account days back
I tried contacting support team but I got no response
Lucky for me someone recommended this dude that he could help recover back my account,,
So I gave him a try and I was surprised with the outcome
He successfully got back my account
I really appreciate him for his good work
He is the best I say and if you got any problem with your account you can hit him up
His legit and trusted and does his jobs perfectly 100%
Email?
Your are not running Big Sur, so your screen does not have the information you're showing
This is a feature of Monterey (and iOS 15). macOS Monterey came out back in October.
What is the danger in having as many recovery contacts as possible even with people I don’t trust that much if the only thing they can do is give me a recovery code? Is there any danger to it?
You should only use people you trust. If someone you don't trust got a hold of one of your devices, then I suppose they could break in using the recovery method. Probably not a problem for most, but still.
@@macmost ah I see now. I guess I will just use direct family or people who have something to lose if they betray me. Thanks for the info.
My sister changed my passcode , and I forgot my apple id . I just reset it but it said activation lock, I click I forgot apple id and apple is saying I have to wait for 13 days. Will apple fix my problem in 13 days?
Yes. Just make sure you follow all instructions they send you.
What instructions they will send me? I have bill ,box everything, I have email and phone number that is of apple id also I know my date of birth. Please tell me I'm so stressed.
@@mightbe8602 You said "apple is saying I have to wait for 13 days" -- follow whatever instructions they sent you with that.
@@mightbe8602 ohh shit man im going through the same situation im gonna get a call within 13 days i am so stressed i dont know what they gonna ask me but i have my gmail and phone number which is connected with my apple id please tell me if you already talked with apple support
What they asked
when im recorver apple id when im adding number to the guy i trust its says me you can only add people who are using an apple device and thats my brother has an apple device i hope u help me.
Make sure you are using his Apple ID.
What if your old phone is broken so you got no apple device that have your id apple on it and you don't remember the trusted phone number??
Call Apple Support.
i know my password but its just the account recovery thing i cant log in
Actually this Daumn security update, won't let me in 💀
Hey on my iPhone, I tried to get rid of “other” storage because it was taking up 50 GB so in order for me to get rid of it. I had to do a iCloud backup so I reset the phone but I forgot the Apple ID password so I sent a account recovery and there’s 12 hours left for some news. Any tips?
Lots of mistakes there, now there is nothing to do except wait and hope Apple can restore your account.
@@macmost Any idea how long it could take after 12 hours? Like they can say it could be extended to like 2-5 days or more.
@@kurac_predator Never had to do it myself, but from what I hear every case is different. 12 hours is actually a short time. Others get told days.
@@macmost Okay, I’ll reply back if everything goes well, Thanks.
It isn't fun when it occurred when upgrading my Mac OS failed and I had to time machine back. I hated having to wait for several days for Apple to allow me to reset my Apple account password.
Fr, fuck Apple for that, my AirPods were messed up and had to return them, but before that I wanted to log out then log back in, but my old iPhone could no longer get messages or calls. It doesn’t make any fucking sense, Apples way of handling this is stupid and they have my email so they can just send me an email because they already send you one during account recovery
It has made me to wait for 13 days . But what will happen after that? Does it will be possible to unlock my laptop?
What Apple will send me after 13 days can you please help. I am in a great trouble.
What did the message say, beside 13 days? It should be in that message what happens then.
Sir it's already 15 days but no reply from apple what should I do. I am in great trouble.
@@bibhuchaudhary486 Your only move is to try to contact them again.
I am going through this and apple services useless
I forgot passcode of My iphone 11 so with the help of itunes i updated the software to remove the lock but unfortunately it got an activation lock and i dont remember the apple id password also only i am having my trusted phone number and email
Please help what to do
You need to contact Apple Support.
@@macmost I contacted them now they are saying after 13 days I would be able to reset password once account recovery method is completed
@@Ish645hey Isha.. after 13 days was your password reset?
Facing same issue..please let me know
What they asked after 13 days
@@Ish645what they ask after 13 dayss
My apple I d is blocked.
I have my apple password and when I enter it, it is correct. However a pop up comes up saying that I need to verify it is me but it sends it to an old number, which I don't have access to. I cannot do anything with the phone, I cannot change the number on the device. I have tried account recovery and it says it will send instructions to my old number. I tried apple customer services and they were hopeless too. I even asked them if a passport was enough and they said there was nothing they could do.
Did you call them? If so, call again. They are the only ones who can help. If they say they can't help, ask to talk to someone else. Be persistent.
I hate apple. It takes them 4-days to do an account recovery.
Actually the time varies depending on some factors. And it is important that it does take a long time. Think about it. If it is easy for you to recover your account, then it is also easy for some WHO IS NOT YOU to gain access to your account. Security is top priority.
if you’ve tried basically EVERYTHING for two days like me lol i literally turned on recovery key, got the code, didn’t know how to use the code, went to my apple id, clicked media and purchases, clicked always ask, tried downloading an app, it asked for pass, i reset pass, it worked. now i can use my new phone lmao
it doesn't help me because I lost my phone and my account is locked and I don't even have a mac or anything else to recover it or unlock it.