How To Fix Asus Laptop Computer Turning on But Screen Stays Black, Dim, Grey, Etc
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- čas přidán 8. 08. 2019
- THIS VIDEO HAS BEEN UPDATED HERE: • Computer Black Screen ...
Troubleshoot why your Asus Laptop turns on but the screen stays black, dark, dim, etc. This video will take you through the various causes including your RAM, CMOS Battery, LCD Cable, LCD, and ultimately the Motherboard. Perform the tests in order to find the cheapest and easiest fix first :) Check out the FAQ's and Related Video Links below !!
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FAQ's:
Q: What if I only have one RAM slot?
A: Then you would need to purchase another stick of good RAM to perform that test.
You can see how to purchase RAM here; • How To Buy The Correct...
Q: My RAM is integrated into the motherboard.
A: If your RAM is build into the motherboard, then you wont be able to test for it separately. If its bad, then the motherboard is bad. Move on to the rest of the video. What was the result of the external monitor test?
Q: What if after all these steps my screen is still black?
A: If after all these tests your screen is still black and wont display to an external monitor, then you have identified the Motherboard as being the bad component. It will need to be replaced.
Q: None of the steps worked but my computer will display to an external monitor.
A: If the first series of tests do not identify the issue but your computer will display to an external display, then your looking at an LCD or LCD cable issue most likely. Try 'reseating' the cable first. Unplug it from the motherboard and the LCD. Then plug it in again. If that fails to correct the issue, replace the cable. If that fails to correct the issue, replace the LCD.
Related Videos:
Video #1:
Computer Wont Turn On Fix
• How to Fix - Any Lapto...
Video #2:
How to buy the right RAM
• How To Buy The Correct...
Video #3:
How To Perform a BIOS Reset
• How To BIOS Reset Asus...
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Been playing with my laptop a bit, and came across this issue, didnt even come to my mind that the RAM was loose. Thanks a lot!
Should always start with removing/disconnecting the battery, as well as the power cord, and then holding the power button down for around 20 seconds to discharge the capacitors. Then put the battery and power cord back in and see if its fixed. This has worked for me on hundreds of laptops. I call this issue "stuck in sleep mode". Should always try this first
Thank you! Thank you! Thank you! This worked for me! Now my laptop is fine. I was totally ready to go out and buy a new laptop. I have an older HP laptop that only displays a black screen when turned on. I'm gonna try this on that laptop too!
No, sadly this did not work on my older HP laptop. The lights on my keyboard light up and I hear the fans kick in, but I still have a black screen.
Oh my god thank u so much it’s been stuck for a few days and I’m missing out on so many lessons
THANK YOU!!!! THIS WORKED ON MY ASUS
Thank you, it works!
this is by far the best electronics repair video I have ever seen.
Thank You.
Thanks for the great compliment :) Happy to help :) Always here if needed !!
Thank you so much you saved my laptop. I had given my laptop to service, but he said that it was dead, after returning home I have searched how to repair black screen and I saw this video.After removing my ram my laptop has turned on. It was mind blowing 🤯. Mine was Dell.
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Yoh dude this is not even a joke...u legit saved my life...i was honestly crying when it didnt switch...THANK U
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@@PC_Monkey may laptop display on external monitor but not on laptop lcd the problem is either lcd cable or lcd monitor of the laptop and not on the mother board?
@@ziptilde1 Yes :) Either the LCD or LCD Cable
My laptop is showing very small screen on the top and the rest stays black plz help
🤧🤧🤧🤧🤧🤧🤧🤧🤧🤧🤧🤧🤧🤧 thank you thank you sooooooo much I was crying 😢 I thank you mannnnnn God bless 🙏
You will forever have my gratitude for making this vid.
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Thank you so much for this video! I was able to fix my laptop. Didn’t know my RAM was the cause. I replaced my current RAM with my old stocks and it worked like a charm. ☺️
Great to hear !! Always here to help :):)
Huge respect! Fixed my laptop :) i just took the ram out and pluged it back, adjusted the screen cable and it's working😁 I was worried i have to spend 100€ again to fix the screen as i did last summer. Thank you!!
Great to hear and NICE WORK !! Thanks for the comment and the like :):)
Yeahh this is the best way.. It worked for me too😇.. Thank you🙌
Thank you so much! It’s my laptop monitor that isn’t working! Phew! I can save all my work and go about getting my laptop fixed. Greetings from England :)
Happy to help :) Always here if needed !! Thanks from the comment from ENGLAND !!!!!!!!!!!!!!!!!!!
Thanks a lot. I have tried many suggestions before finally landing on yours, which solved my problem immediately. I even bought an HDMI cable to connect to another monitor, but unsuccessfully. Wished I had come across your posting sooner. Once again, thanks a lot.
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@@PC_Monkey thanks. Much appreciated. Any suggestions as to an hp laptop keyboard not working? No key works. Tried all except dismantle it.
@@johnpeterzenger6985 what was your culprit?
It seem majority are ram stick
Of all the laptops I have bought that have died, I have become so accustomed to these videos and instructions as leading nowhere. But maybe I finally lucked out, but this nailed it. I somehow slept with my laptop in my arms, the vents blocked and it overheating (somehow it was turned on). It may have fallen onto my bed in which case I might have put 200lbs on top of it at some stage as well and woke with it under my body but too tired to put it off the bed. I don't know what has happened to it, but the RAM thing kind of worked. It was working in only one of the ports, then both ports, with different and the same RAM. It is working now and that'll do. It allowed me to back up all my work anyway. Just seeing that my SSD wasn't fried was a relief. If I had to send it off to be repaired, I wouldn't know for a month or so if all my work was destroyed as I have no other computer that can read SSD.
I’ve got an old gaming laptop that crashed and wouldn’t turn back on.I saw this video,and tried removing a stick of ram.Problem fixed.Thank you for your help.
Great to hear !! Always here to help :):)
My guy, you saved my career. Sunday night today and I tried to update my ram. Tomorrow I am working and my PC wouldn't start. Stupid me, I had put my ram in incorrectly. BIG THANKS
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Oh my God! I just opened (inside) my laptop and one of your tips worked! I am so thankful because I wasn't able to use mine for 10 months and it's functioning now. It takes too much courage to open a laptop without the help of a professional but it worth the risk. Thanks bro!
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Literally the first hack worked for me. Thank you so much man. Subscribed and asked my friends to subscribe too!!
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Tank you very much, I removed and insert again the RAM and the laptop restarted to work. Applause and liked!
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It's always the simple stuff that gets me. I've changed batteries, though it was the screen, all types of stuff except the ram. damn!
Thanks, bro. worked like a charm. changed the ram and boom, damn laptop came on. Thanks again
Great to hear !! Always here to help :):)
Great informative videos. I subbed. I built my desk top but not to familiar with laptops. This will help me touch up what I do know. Thanks a million. Greetings from Roswell New Mexico.
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⁹9
This is the only video that helped me. Thank you so much!
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Thank you very much!!!! You have been a great help to me that I've finally salvaged my laptop. So grateful to you
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You're doing god's work, thank you!!!
I was able to determine that the LCD cable failed, disconnecting the display cable and forcing the connection to my TV worked!
8:46 timestamp for those who might have a similar issue
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I got a similar issue. When i turn on my pc, the screen turn in a deep black(when the lap is off got a green off screen). Allway it's turn on ok, but sometimes this issue come again, and the only way I can repair is turning on and off again, and again. Pd: the battery is diying
@@martintorres8779 Remove the battery and just use the computer with the power adapter plugged in. Does the issue go away?
@@PC_Monkey No. Something happens when I turn on. When the laptop is off the screen looks green, and if I use light I can see the reflexion. But when the laptop is on, it turns deep dark and the light can't be reflected anymore until the laptop is off.
@@martintorres8779 Have you tried the steps seen here?
Thank you so much for making this video! Turns out my ram was just loose, you're seriously a godsend.
Keep up the awesome work!
Happy to help :) Always here if needed !! Great work figuring it out !!
Very good
You are heavensent to me! After removing 1 slot of my ram and just clean it, problem solved! Thank you bro! God bless
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I LOVE YOU ❤️❤️❤️❤️ YOU JUST SAVED ME FROM SELLING IT FOR BEING UNABLE TO TURN THE SCREEN ON BUT AFTER SEEING YOUR VIDEO, IS SOLVED. THANK YOU BROTHER
Glad your all set :) Always here if needed !!
Thank you man the RAM part worked for me ❤️
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Thank you! this saved my life
👻
You are genius, thanks a lot ! I have just reconected ram and it works !
Great to hear !! Always here to help :):)
This is helpful and thorough. Thanks.
I have a similar problem with my Asus laptop. The screen on restart SOMETIMES shows fine multicolored vertical stripes on a bluish background. The computer itself is working, based on the external monitor test. The thing is, the problem is intermittent. And when it happens, if I restart lots of times, the normal screen eventually comes back. Or, if I wait a little while, it restarts normally. I would think that would make the diagnosis that much more difficult. And I have to wait till it happens again to take to a repair shop.
If its fine with an external monitor, than your issue is either a loose LCD Cable, a bad LCD cable or a bad LCD.
@@PC_Monkey Thanks so much. I will review your video again and check this out.
Brother, Thank you so much!!! My Omen Gaming laptop's lights were on but it wasn't displaying anything
Thank you once again ❤️
Happy to help :) Thanks for the nice comment and the like !!
What happened and how did you fix it I have the same model and same problem
@@dawnbunty7 Did you watch the video and do the testing steps?
How I did everything 😢
Bear in mind that if your Mother board is the kind with the "Integrated CPU" it still might be repairable. Whether someone in your area can do it is another story. a new board would probably still be cheaper. the CPU on thos is attached VIA Ball Grid Array(BGA) this is a grid of Solder joints on the back of the CPU and it's attached using special equipment to heat the solder joints up so the chip is attached. THIS IS NOT A DIY option, BGA repairs take special equipment to properly reflow the solder joints. there's many videos out there on "baking" your Video cards and laptop boards, DO NOT DO THIS. not only is it hazardous, toxic fumes, but it's innaccurate and 9/10 time won't work or work for a very short time.
Thank you that helped me
Legend this is the only thing that worked. My laptop hasn’t been working for months thanks a lot ❤️
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@@PC_Monkey 🤝
Well, thanks! Its works, I experience it while cleaning dust from my laptop, and its the 1st time I open my laptop case to clean it myself, while cleaning it I accidentally shoved the RAM, and the laptop seems broke, and I panicked 😅😅. Thanks again! ❤️❤️❤️
Happy to help :) Always here if needed !! Great job figuring it out !!!
Wow!!! Mine was the little button battery. I feel like a wizard now that I fixed it! 😂 Thank you so much!
Great to hear !! Always here to help :):)
Does this mean you have you to open up your laptop just to get access to the little battery?
My thing started working as soon as I started watching this so think you
PC Monkey magic lol :) Glad your all set now
Same!!!
FIXED!! THANK YOU I had an issue with one of my ram stick and when and when I switched them my laptop turned on😅.. thanks a lot safe me a headache
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Thankyou so much!! I almost changed my display
Had the RAM issue with mine but it worked thanks to you ❤️
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thanks you so much man. You saved my life. My screen problem was due to dead cmos battery, i just replaced it and it turn on again !!
Great to hear !! NICE WORK !! Thanks for the comment and the like :):)
THANK SOOO MUCH
My computer has been messed up for years and I wish I knew that it was my RAM
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Bro, thank you so much! You earned a sub!!
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Thank you sir you helped me out big time. My problem was resolved by moving the ram modyle to a different slot.
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Thank you, just save me alot of time and money. Works perfectly.
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when keyboard is connected and when i turn on there is a continous beef it will only stop when i press esc
Man huge huge huge thanks .... i dunno why i didnt find you vid sooner
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Omg just resitting my ram worked!!! Thank you so much you just saved me like £50 at a repair shop 🙏
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I clicked on this video and the screen legit turned back on. Magic
PC Monkey magic lol :)
Same here!!
@@martagashaw8079 Glad your all set now :)
I wish I just bought this dam thing for work I'm so a screwed if I can't get this working.
@@shadowdawnl6930 Hope this was helpful :) What brand and model computer do you have and whats the issue with it?
it's worked for me thanks bro
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This video saved me. I had no display on my vaio laptop all of a sudden. Hooked up my old computer screen via hdmi cable and viola! Tt Ty Ty!
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Removing the ram really work well with me, thanks to you a lot. 👍👍👍👍👍👍
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Hey
I face this same problem on my Dell. But it boots perfectly after I switch it on and off like 6-7 times
yo same
Dude you actually helped me. Thank you so much
These videos are great, thanks so much for making them. I followed the steps for troubleshooting and was able to get the laptop working with an external monitor. Originally, the laptop stopped working completely after moving to a new apartment so probably smth happened during the move. I removed the battery, drained the static, plugged in, turned it on and saw the keyboard lights come on and the Dell logo on the screen with a loading spinner. Also saw a tiny text box show up on the top left corner that I think said it’s clearing cache. It came on for a sec before the screen went black. The laptop was still making some noise. After waiting for about 30 min with no luck, tried connecting to an external monitor and it worked. So wondering if it’s still an issue with the LCD or the LCD wire. What do you think?
So the Dell startup logo screen came up, then the screen went black and stayed black, you hooked up an external monitor and were able to use your computer normally that way but the laptop screen was still black?
Correct, tried to restart, the logo came back again on the laptop screen and then the screen went black again
@@gselimyan Seems you have a couple problems :( First, try this video: czcams.com/video/_qF-oqPrn7M/video.html. You may have to use your external monitor again if the screen goes black. Let me know how that goes and what the result of the diagnostic scan is :)
Thank you very much!!! You are doing a wonderful job
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Thanks dude.... It really worked...
Highly appreciated
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I've seen the RAM issue before and I fixed the screen just by removing it and reseating it. It baffles me though why a memory issue would make the screen fail to turn on. You'd think it would at least get to the BIOS and throw up some sort of memory error. Also in older laptops a dead CMOS battery will just mean that the BIOS clock asks to be configured everytime you boot up, so why in some modern laptops do they make it so that the screen won't even come on?
Happy to help :) Always here if needed !! Its just due to the way RAM affects the computer. Computers are weird sometimes :)
@@PC_Monkey When Skynet take over, i wanna be in your team :)
@@condorX2 lol
Hi! I have a question, my screen works fine as long as it is plugged in. As soon as I take the charger out of the notebook my screen goes black. I can plugg in an extra monitor (whithout the charger) and the battery works fine.
Any idea of what it could be?
Sounds like an issue with your LCD or LCD cable. Try reseating the cable from both ends first. See if that helps. If not, you would have to replace them one at a time.
Thank you! This helped me. After removing the RAM it worked.
Great to hear !! Always here to help :):)
many thanks. nicely detailed video.👍🏾
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Thank you! You are a life saver! One of the rams is defective - my screen turns on when the ram is out but as soon as i put back in, screen does not display. Question- can i use my pc with just 1 ram until i buy a replacement? Please let me know. Thanks
Good job finding the issue !!
Yes, you can use the computer with just 1 RAM. The computer may be a bit slower but will still run fine :)
@@PC_Monkey my mouse turns on it literally lights up, but the rest of the computer stays dead
@@zaijiancelis For a computer that does not turn on, try this video first; czcams.com/video/P3I7dDpkJps/video.html. Let me know how that goes :)
Mine was ram I flipped it but it was not easily accessible so I smack the bottom not hard then I plugged everything back in and it started working
This helped a lot thanks for posting
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Thanks!!! It helps a lot ❤️
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I just press my power button for 30sc and it fixed 😳 thank God i havent tell my mom abt this, or else she will scold me lmao
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Help me please, i did a network reset and my laptop (has no screen) connected to an external monitor and it displays a black screen but sort of black colour (there is light). And the hdmi is recognized by the screen
Thank you so much! Moving the ram to a different port fixed it!
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How? Even the bad ram can be switch around?
@@condorX2 No, if the RAM is bad, it wont matter which port its plugged into. In this case, the RAM just needed to be 'reseated' or the port was bad and the RAM was good
@@PC_Monkey 🙉💐
@@PC_Monkey thx for the swift respond.
Since you're here, I could use your expertise opinion.
I just purchase an used ASUS G53 Gaming Laptop for $160.
It come with some defects like a black screen for the price and I'm hoping it's the ram and not the small battery or the lcd cable inside the laptop.
Here are the description. Do you think I got rip off?
I got it for my nephew. Cheers.
Specs
Window 10 installed
No dead pixel on the screen
Spec. In picture
(RAM is upgraded from 12GB to 16GB)
Please READ before buying
1. When you turn off, it must do it with safe mode (shift+restart) it causes black screen if you dont
2. Battery is not Charging
3. there is some problem on speaker that you need to put earphone jack all the time for speaker(as you see in picture)
AAAAH LOVE U DUDE IT WORKED
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I recommend remove the battery first for sure youre safe
You save me some cash bro thank you ❗️❗️❗️
Happy to help :) Thanks for the nice comment and the like !!
I fixed my laptop thank you for you tutorial, i clean only the ram and its working now👍🏾👍🏾👍🏾🇵🇭
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after 3-4 months troubleshooting, my laptop RAM was the culprit. damn. didn't know that early. thanks for the help
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Thanks a lot! 2:20 worked for me after resitting my ram, almost had a breakdown though 😅😅
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Yo than u so much your a pc saver lol
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How bro
Thank you been stuck for 1yr.. and i just saw this vid. And boom.. its working now.. thought its the charger prob.. or im about to get the cmos when i did this.. thanks soo much..
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Hey everyone, what worked for me is to try a different RAM slot.
you should get a new one then. saved a few bucks over there, I think, not having to send your computer to the service centre.
When i turn on my pc it goes black but not the "turned off black* its more like a grey and i know the screen its turned on. Also when i try moving my mouse the cursor shows up with that little blue wheel thing... Its an Acer btw
@CjayPlyz how do i fix that??
thank you for this video!!!🙏🏻🙏🏻🙏🏻
Your welcome !! Happy to help :)
Thank you very much.,. I did the first step resetting the ram and its ok now...
Great to hear !! Thanks for the comment and the like :):)
So, I have a laptop that's practically brand new. The screen comes on for me to sign in, but then flickers and goes black. After a 10 minute wait I press enter and the screen comes on for about 60 seconds then goes black again.
Any help and advice would be great.
Cheers
Assuming you have an Asus computer, try this video first; czcams.com/video/J1ZagkSTcSI/video.html
Let me know how that goes :)
The "Asus in search of incredible" start screen also comes on my screen. But doesn't load. Is that the same issue?
No. Thats more of a Back Screen w/ Blinking Cursor related issue. Try this video; czcams.com/video/2Hh1wIS9NDo/video.html.
That video is not for Asus though so youll need a different key to get into BIOS. Try pressing Delete instead.
@@PC_Monkey thank you. I opened it up and fiddled... it worked 😂👌🏽
@@nc5193 Great to hear !! Nice job !! Always here to help :):)
I think you have bad sector on your HDD (data may be corrupted).
@@thechosennuke The issue was fixed. Thx :)
Thanks so much the first one worked I love you❤❤❤
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Thanks for the guides! I fixed my laptop.
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What if you open the computer for the first time and there’s no ram
Any solution you find? I have no ram in my Asus
Im so scared to open my laptop lol
Understandable :) No worries :) Try to find a 'Teardown' or 'Disassembly' video on your exact model computer. It will show you step-by-step how to get in. You can find your model number this way; czcams.com/video/-t1UcxmT7yA/video.html
@@PC_Monkey just asking my PC is different version of Asus and the screen constantly goes in and out of display.
@@mikeneil74 I dont understand. Your computer starts up fine, but the screen constantly goes on and off?
@@PC_Monkey the laptop works fine but the display is black in some moments the display would work but then go dark again.
@@mikeneil74 Try hooking it up to an external monitor. Does the problem continue there?
Thanks, very helpful
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Oh wow thank you very much! You saved my laptop!!!
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I have a build in ram 😭 I need to throw the whole laptop away
What brand and model computer do you have and whats the issue with it?
The same thing is happening to me
My screen is black but I can still move my mouse
My ram is soldered to the motherboard. And I'm stuck at home due to the pandemic.
Then unfortunately, you cannot test for the RAM. Move on and perform the other tests. If at the end of the video, none of the possible solutions have worked and your left with either the RAM test that you could not perform or the Motherboard then you should replace the Motherboard as the RAM is part of that anyway and it would need to be replaced anyway if the RAM was indeed bad :)
My adapter type error battery may not charge error but I can't change battery or charger due to lockdown
@@ishfaqalimalik3661 Bummer :( A lot of us are in that position now :( My state just went on lockdown last night
@@PC_Monkey sad but hopefully our life will be on track soon
I just slapped my laptop and the screen started working. Prolly some bug crawled into the laptop. I know its not a sane or scientific solution but it worked. You can try it.
Hello, before 3 months I wrote a comment on one of your videos. I had a black screen and I tried a lot of diffrent things but then you told me to change my lcd cable and it worked! So, thank you very much! You don't know how much headache I had with this problem.
Great to hear !! Always here to help :):)
Thank you for the help :)
Your welcome !! Happy to help :)
You sound so professional in this video 🙂
Awwww thx sweetie :):):)
@@PC_Monkey ❤🥰
Thanks man! you are a life saver
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your video saved me, thank you!
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Thanks so much! I saved 1000 bucks 😁
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thank you brother....so helpful
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You are a life saver.
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thank you bro great job!
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You save! Me mannn... 😊 Good job...
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Thank u so much it's working 💗💗💗
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OMG GOD BLESSED YOU MY computer has been broken for 3 months and di finally fixed
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Thanks bro it worked , the problem was with the RAM
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Thank you, re setting the ram helped
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