Improving Your Dealership or Shop

Jay Marrazzo, General Manager of AIM Group, LLC, brings a fresh perspective on how shops and dealerships can improve by thinking of different departments as having different cultures. He also gets candid and discusses our industry's shortcomings.
About Our Guest:
Jay Marrazzo
General Manager, AIM Group, LLC
[e-mail]
Sponsor:
Sonic Tools - sonictoolsusa....
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/....
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships at wrenchway.com/....
Instructors - Need help getting resources and connecting with industry? We have free resources for your program at wrenchway.com/....