Be warned Cummins dealerships are very weak. I installed a 20kw model in a new build home 3 years ago. It worked a few times and then stopped working giving me the "Overcrank Failure" error. The dealer then proceeded to charge me $900 for service calls to try and get it to work and they failed. After repeated complaints they finally admitted that something was wrong with the unit and filed a warranty complaint with Cummins (so they told me). One service tech was diligent in trying to figure out what was wrong. After three years and dozens of power failures the unit had 22 hours of operation. I didn't know what to do so I just had faith that this one service tech would eventually help me. Over 3 years after installation, with the unit failing to work, the service tech installed a new fuel solenoid. He said the old solenoid would burn out during start up due to the engine turnover dropping the battery voltage to below 8V during start up cranking. It took them 3 years to fix this! It seems to work now but I don't have any faith that this is a long term fix as several fixes in the past 3 years have failed to produce reliable operation. Look to other brands if you want reliability. Make sure your dealer has a track record of reliability and strong support.
I live in Houston. AA GenPro installed a Cummins RS20A Quiet Connect Standby Generator at my home in October 2021 after the ERCOT grid nearly collapsed during a severe winter storm in February 2021. The generator has performed flawlessly in each of the power outages my neighborhood has experienced since the generator was installed. I especially appreciate having power when an outage occurs at night. The generator provides power for HVAC, refrigeration, induction cooktop, lights, TV and Internet. So far I have had good service from AA GenPro. The generator provides peace of mind when a bad storm is forecast.
I live in the Houston area too I hope this is not to personal but what does a job like this cost with taxes generator and install if you don’t mind me asking. Thanks very much.
@@jimconnell5747 I live in the Houston area too I hope this is not to personal but what does a job like this cost with taxes generator and install if you don’t mind me asking. Thanks very much.
@@juanmuniz5927 My generator was installed almost 3 years ago. I paid $14K for the generator and installation, including the transfer switch. Centerpoint installed the larger gas meter that the generator requires at no cost to me. I also have a service contract with GenPro that covers two service inspections a year, including an annual oil change. The service contract is about $280 a year.
Thanks for showing a video of the Cummins RS20A. It helped to make my decision, as I’ve researched several home standby generator brands (both liquid cooled and air cooled). I’ve had three separate generator companies to come out for a bid, and based on the cost, my research of the different brands of generators, and the generator companies’ BBB ratings, I decided to purchase and have installed the Cummins RS20A, from AA GenPro. Your video was a tremendous help.
Great video. I’ve got the same generator here in central Florida. Power goes out more times than I can count and we never know it except for one certain light that comes on when the generator comes on (it’s our canary in the coal mine-Nick name). Hurricanes are so much more enjoyable with ice for our Hurricane parties
i see some issues with the install 1st would be why secondary regulator for natural gas unless you main regulator is set higher than 12 on water column. most services are 7 on water column or 1/4 p.s.i. also exhaust and cooling fan is blowing directly onto the secondary gas regulator i bet in the summer time its reaching 170 degrees F plus i would check it out with a thermal imager to make sure your safe. also exhaust and heat from cooling fan is blowing back into your fencing also would check temps to make sure your safe. running for a hour or so would not be big deal but if you really needed to run it for a long time i would be very worried. also check the conduit going to the electric meter for high temps after running for an hour or more. ive seen temps at 170 plus on hot days i always recommend repositioning the generator cummins kinda dropped the ball on the gen set spec as far as positioning
Many new gas installs in new developments use 2 lb gas to feed the house. Developers like using 2 lb gas, because then they can run much smaller gas lines in the home and keep their costs down. The gas installers then put regulators for each gas burning appliance. I am assuming here, that is the case.
Depending on where you live, gas pressures are very different, some are 8 inches water column, some are low pressure that is even lower than this, I would defiantly ask you local provider of what is your pressure, it will make a huge difference in performance, think of a old Chevy 454 motor with a one barrel carburetor.
How has the generator performed and held up since posting the video? I am in Houston and looking at this generator because of all the recent storms and power outages. Great video Thanks
Got our first loss of power with my new cummins 20Kw and on natural gaz (17Kw) , it went on for 9 hours and we really where happy with the result ! Thanks for the video. Can you talk about the brea-in and the 25hour and maybe 100hour oil change ?
Hello, its been two years since your install, how's the unit, so far?? Im about to get a gen install, but I've heard issues with the Cummins warranty service.
Purchased this unit in July, has been pushed into service twice, 3 hours and 4 hours, fired up and kicked in both times within 2 seconds. Today? 1 hour west of Nashville it was -3 F and 40 mph winds and at 3 AM , power goes down, Cummins tries but overcranked. Plenty of battery power, it cranks won't catch. And their extreme weather kit is only for oil. Cannot get it to catch. NO error messages otherwise. It is Propane but local neighbors Generacs fired right up. I paid extra for a 1 inch line for propane, 82% in 500 gallon tank, its not the fuel. Almost tempted to buy a 3'x5' electric power blanket you use for Trucks/Car engines and try that. Block heaters on this model, don't see an option. Anyone else have extreme cold weather issues? Thank you all
We are in Canada and our Cummins tech told us that the most likely cause of the unit not starting in cold weather is a frozen regulator especially after a sudden drop of temp after damp weather as humidity can form inside the regulator and freeze. He said to pour a glass of lukewarm water on each regulator making sure not to get water on the vent hole, and manualy start the unit and repeat max 2 times if unit does not start. Hope this helps!
@@richardpetit7597 My use of a screwdriver to tap the propane line did the trick. ha ha. My Weber grill gets all cranky in cold weather as well,again firm taps seem to do trick BUT I like your insight as well! Thank you for this
Cool video. Im thinking of something like this vs just running a drop cord under my crawlspace to a separate outlet near my deep freezer and internet router.
Keep 2-3 quarts of oil on hand. Red flag anymore? I have a generac unit. Came with the house. It has visiblely leaked oil from the start. That bing said, it has run for 4 days at a time a few times. Does not burn oil. Generac is much easier to get to all if the service stuff. Thinking of replacing, but still going strong
These units are a pain in the butt to work on. You have to remove small access panels to get to the plugs (front and rear) very limited access to the oil filter. Make sure the 4 plastic plugs get installed in the holes in the black base, if not we are finding mouse nests in the air filter housing. If you start your generator and they have chewed through the air filter, all that debris will be sucked into the engine. When we work on these units we always pull the air filter housing first to check for mouse damage before starting the engine.
@@jackprick9797 If I was to buy a new generator for my home (currently have an older Briggs & Stratton) I would buy a Generac. Briggs is producing junk now, Kohler replacement parts are very expensive. As I stated the Cummins shown above is a royal pain to work on. We service close to 800 units a year, that is what my comments are based on.
The cement pad came with the package but you could option for your own pad. If it is gravel based only you may get vibration when the unit runs but that's just my opinion
I've had both but each installation was different which is why the costs were significantly different. On my Generac installation the electrical run (wires) was over 100ft! I also had to have another gas meter installed based on the location of the generator. Since IMHO the Generac is louder we wanted the unit placed in the back of the yard and not near the house. The Cummins is much quieter IMHO so we were able to install it right next to the outside of the garage where the gas meter and electrical panel are. In general the 2 units alone (Cummins 20kw and Generac 22kw) should cost around 8,800-10,000k depending on how you source them.
Here in eastern NC, the going installed price with a single t’fer switch ‘all in’ is $9840 and that is for a 20kw Cummins. That does not include the gas hook up. I just received the quote today.
Is the best to filling the heating sistem with antyfreze - 30 C (mix H2O) or do 2 pipe heating instalation on antifreze licoid and the Gaz Burner - eczost pipe should be wit vertical or 22 ' angle without ventiliator and water pump .The water pump istaled on the water pipe - boi-pas . if the electrisity off gas boiler will still work anyway , the pumps will stop ofcorse but the water street way will heating the sistem even if the water pump dosen't work . The water pump for this heating sistem servising like fast sistem to hiting interior . if you buy gas generator ok, you cen heating the house with electrisity radiators and no need gas boiler,just produce electricity direct . and more beter now to heat the house free from day lite just needed to invent the new performer-transformer and more strog lasting batary .
I am in the commercial generator field and have done alot of residential. He is just an electrician and has no clue about the unit.. This is the issue in the industry, any electrician can be a rep for a company... Never have a electrical company install your generator. Go through a local generator company.
This installation was done by AAGENPRO of Houston. I agree with your comment because some neighbors used electricians and their installs took much longer.
question, would this same exact generator work to power 16 LED panels on a led billboard truck, they consume about 12kw on 220. would love a reply before i buy them for my units. thank you! -alejandro
Hi silly question. I have my house already wired with transfer switch it’s a generac transfer. Will the Cummins generator be compatible with a generac transfer switch ?
I am not an electrician bit I don't think so as depending on the size of the generator because our kill switch powers everything in the house when power is lost. My son has a portable generator with the quick connect but he then has to decide which appliances will receive power. His generator is &S 8500 watts
To answer this question….yes possibly it will. It depends on the age of the transfer switch and the age/model of the generator. Nothing is ever an absolute but we just did this recently with a current model of Generac 200A switch and a Cummins RS30
Thanks for the video! I'm under contract with the same installer (AA Gen Pro) for the same model. Would love to see your install and ask you some questions if you had time. What is the model of the transfer switch? Did you wire up Ethernet to monitor it? Has it been reliable? Thanks for your time.
No, air cooled home standby generators are not designed to run continuously for a month straight. After about 12 hours you should shut the unit down and check the oil. You should also follow the manufacturers recommendation for oil changes. They should have no problem running for a month but not continuously .
Do you still work there? Hi! My mother in law is caught in the dark. Nobody from Aa gen pro is calling her back. She’s had a service contract with you guys for several years now. And she is caught in the dark since Monday of hurricane beryl. She’s 79 years old, and the heat/humidity is not going well for her. Please reach out so we can get her taken care of. Can anyone please get in touch with us.
what makes you think they don't have a diesel generator? You should retract your comment because they make plenty of diesel generators. Do you understand that most residential generators are setup for natural gas or LP so that you don't have to be refilling with gasoline or diesel? Get informed.
Be warned Cummins dealerships are very weak. I installed a 20kw model in a new build home 3 years ago. It worked a few times and then stopped working giving me the "Overcrank Failure" error. The dealer then proceeded to charge me $900 for service calls to try and get it to work and they failed. After repeated complaints they finally admitted that something was wrong with the unit and filed a warranty complaint with Cummins (so they told me). One service tech was diligent in trying to figure out what was wrong. After three years and dozens of power failures the unit had 22 hours of operation. I didn't know what to do so I just had faith that this one service tech would eventually help me. Over 3 years after installation, with the unit failing to work, the service tech installed a new fuel solenoid. He said the old solenoid would burn out during start up due to the engine turnover dropping the battery voltage to below 8V during start up cranking. It took them 3 years to fix this! It seems to work now but I don't have any faith that this is a long term fix as several fixes in the past 3 years have failed to produce reliable operation. Look to other brands if you want reliability. Make sure your dealer has a track record of reliability and strong support.
I live in Houston. AA GenPro installed a Cummins RS20A Quiet Connect Standby Generator at my home in October 2021 after the ERCOT grid nearly collapsed during a severe winter storm in February 2021. The generator has performed flawlessly in each of the power outages my neighborhood has experienced since the generator was installed. I especially appreciate having power when an outage occurs at night. The generator provides power for HVAC, refrigeration, induction cooktop, lights, TV and Internet. So far I have had good service from AA GenPro. The generator provides peace of mind when a bad storm is forecast.
My Cummins Generator is a 20KW generator.
I live in the Houston area too I hope this is not to personal but what does a job like this cost with taxes generator and install if you don’t mind me asking. Thanks very much.
@@jimconnell5747
I live in the Houston area too I hope this is not to personal but what does a job like this cost with taxes generator and install if you don’t mind me asking. Thanks very much.
@@juanmuniz5927 My generator was installed almost 3 years ago. I paid $14K for the generator and installation, including the transfer switch. Centerpoint installed the larger gas meter that the generator requires at no cost to me. I also have a service contract with GenPro that covers two service inspections a year, including an annual oil change. The service contract is about $280 a year.
Thanks for showing a video of the Cummins RS20A. It helped to make my decision, as I’ve researched several home standby generator brands (both liquid cooled and air cooled). I’ve had three separate generator companies to come out for a bid, and based on the cost, my research of the different brands of generators, and the generator companies’ BBB ratings, I decided to purchase and have installed the Cummins RS20A, from AA GenPro. Your video was a tremendous help.
Yeah there weren't many up to date videos on the Cummins products. I had Generac 22kw at last home but it was nosier than the RA20AC. Thanks
I have this same generator installed by A&A gen pros.... so far i have no complaints
Great video. I’ve got the same generator here in central Florida. Power goes out more times than I can count and we never know it except for one certain light that comes on when the generator comes on (it’s our canary in the coal mine-Nick name).
Hurricanes are so much more enjoyable with ice for our Hurricane parties
That's my son, Adam, and wanted to.post my awesome son at work. Ty
I’ve got a small Los Angeles area lot, so a quiet generator is critical. This looks very promising.
Look at the 22KW Onan 4 cylinder water cooled, 1800 PRM not 3600, but boy there are pricey, I am in So Cal as well.
i see some issues with the install 1st would be why secondary regulator for natural gas unless you main regulator is set higher than 12 on water column. most services are 7 on water column or 1/4 p.s.i. also exhaust and cooling fan is blowing directly onto the secondary gas regulator i bet in the summer time its reaching 170 degrees F plus i would check it out with a thermal imager to make sure your safe. also exhaust and heat from cooling fan is blowing back into your fencing also would check temps to make sure your safe. running for a hour or so would not be big deal but if you really needed to run it for a long time i would be very worried. also check the conduit going to the electric meter for high temps after running for an hour or more. ive seen temps at 170 plus on hot days i always recommend repositioning the generator cummins kinda dropped the ball on the gen set spec as far as positioning
Thanka for the evaluation. I don't have the technical skills to spot these potential issues.
Many new gas installs in new developments use 2 lb gas to feed the house. Developers like using 2 lb gas, because then they can run much smaller gas lines in the home and keep their costs down. The gas installers then put regulators for each gas burning appliance. I am assuming here, that is the case.
Depending on where you live, gas pressures are very different, some are 8 inches water column, some are low pressure that is even lower than this, I would defiantly ask you local provider of what is your pressure, it will make a huge difference in performance, think of a old Chevy 454 motor with a one barrel carburetor.
How has the generator performed and held up since posting the video? I am in Houston and looking at this generator because of all the recent storms and power outages. Great video
Thanks
Got our first loss of power with my new cummins 20Kw and on natural gaz (17Kw) , it went on for 9 hours and we really where happy with the result ! Thanks for the video. Can you talk about the brea-in and the 25hour and maybe 100hour oil change ?
Hello, its been two years since your install, how's the unit, so far?? Im about to get a gen install, but I've heard issues with the Cummins warranty service.
Purchased this unit in July, has been pushed into service twice, 3 hours and 4 hours, fired up and kicked in both times within 2 seconds. Today? 1 hour west of Nashville it was -3 F and 40 mph winds and at 3 AM , power goes down, Cummins tries but overcranked. Plenty of battery power, it cranks won't catch. And their extreme weather kit is only for oil. Cannot get it to catch. NO error messages otherwise. It is Propane but local neighbors Generacs fired right up. I paid extra for a 1 inch line for propane, 82% in 500 gallon tank, its not the fuel. Almost tempted to buy a 3'x5' electric power blanket you use for Trucks/Car engines and try that. Block heaters on this model, don't see an option. Anyone else have extreme cold weather issues? Thank you all
We are in Canada and our Cummins tech told us that the most likely cause of the unit not starting in cold weather is a frozen regulator especially after a sudden drop of temp after damp weather as humidity can form inside the regulator and freeze. He said to pour a glass of lukewarm water on each regulator making sure not to get water on the vent hole, and manualy start the unit and repeat max 2 times if unit does not start. Hope this helps!
@@richardpetit7597 My use of a screwdriver to tap the propane line did the trick. ha ha. My Weber grill gets all cranky in cold weather as well,again firm taps seem to do trick BUT I like your insight as well! Thank you for this
Cool video. Im thinking of something like this vs just running a drop cord under my crawlspace to a separate outlet near my deep freezer and internet router.
Keep 2-3 quarts of oil on hand. Red flag anymore? I have a generac unit. Came with the house. It has visiblely leaked oil from the start. That bing said, it has run for 4 days at a time a few times. Does not burn oil. Generac is much easier to get to all if the service stuff. Thinking of replacing, but still going strong
These units are a pain in the butt to work on. You have to remove small access panels to get to the plugs (front and rear) very limited access to the oil filter. Make sure the 4 plastic plugs get installed in the holes in the black base, if not we are finding mouse nests in the air filter housing. If you start your generator and they have chewed through the air filter, all that debris will be sucked into the engine. When we work on these units we always pull the air filter housing first to check for mouse damage before starting the engine.
I recorded the tech on our 1st service maintenance appt so I would know how to change the oil and plugs
In the cummins or generac line, what generators are easier to work on for a homeowner to keep maintained? I am looking in the size range of 20-25 kW.
@@jackprick9797 If I was to buy a new generator for my home (currently have an older Briggs & Stratton) I would buy a Generac. Briggs is producing junk now, Kohler replacement parts are very expensive. As I stated the Cummins shown above is a royal pain to work on. We service close to 800 units a year, that is what my comments are based on.
might be a dumb question. but am i able to place the generator on pad with gravel underneath? or is it recommended to have concrete poured?
The cement pad came with the package but you could option for your own pad. If it is gravel based only you may get vibration when the unit runs but that's just my opinion
Does anyone know how this compares to generac price wise ?? I’m being quoted $12k for 18kw generac .. unit and installation
I've had both but each installation was different which is why the costs were significantly different. On my Generac installation the electrical run (wires) was over 100ft! I also had to have another gas meter installed based on the location of the generator. Since IMHO the Generac is louder we wanted the unit placed in the back of the yard and not near the house. The Cummins is much quieter IMHO so we were able to install it right next to the outside of the garage where the gas meter and electrical panel are. In general the 2 units alone (Cummins 20kw and Generac 22kw) should cost around 8,800-10,000k depending on how you source them.
Here in eastern NC, the going installed price with a single t’fer switch ‘all in’ is $9840 and that is for a 20kw Cummins. That does not include the gas hook up. I just received the quote today.
Has any one experienced a Low AC fault with this model? The generator keeps shutting off with Fault 15- Low AC.
Is the best to filling the heating sistem with antyfreze - 30 C (mix H2O) or do 2 pipe heating instalation on antifreze licoid and the Gaz Burner - eczost pipe should be wit vertical or 22 ' angle without ventiliator and water pump .The water pump istaled on the water pipe - boi-pas . if the electrisity off gas boiler will still work anyway , the pumps will stop ofcorse but the water street way will heating the sistem even if the water pump dosen't work . The water pump for this heating sistem servising like fast sistem to hiting interior . if you buy gas generator ok, you cen heating the house with electrisity radiators and no need gas boiler,just produce electricity direct . and more beter now to heat the house free from day lite just needed to invent the new performer-transformer and more strog lasting batary .
I am in the commercial generator field and have done alot of residential. He is just an electrician and has no clue about the unit.. This is the issue in the industry, any electrician can be a rep for a company... Never have a electrical company install your generator. Go through a local generator company.
This installation was done by AAGENPRO of Houston. I agree with your comment because some neighbors used electricians and their installs took much longer.
question, would this same exact generator work to power 16 LED panels on a led billboard truck, they consume about 12kw on 220. would love a reply before i buy them for my units. thank you!
-alejandro
I don't know that answer but AAPRO Generators of Houston might know
Hi silly question. I have my house already wired with transfer switch it’s a generac transfer. Will the Cummins generator be compatible with a generac transfer switch ?
I am not an electrician bit I don't think so as depending on the size of the generator because our kill switch powers everything in the house when power is lost. My son has a portable generator with the quick connect but he then has to decide which appliances will receive power. His generator is &S 8500 watts
To answer this question….yes possibly it will. It depends on the age of the transfer switch and the age/model of the generator. Nothing is ever an absolute but we just did this recently with a current model of Generac 200A switch and a Cummins RS30
Thanks for the video! I'm under contract with the same installer (AA Gen Pro) for the same model. Would love to see your install and ask you some questions if you had time. What is the model of the transfer switch? Did you wire up Ethernet to monitor it? Has it been reliable? Thanks for your time.
Ethernet was wired for $360. I don't think it was worth it as it is nit reliable and provides minimal info
Have you considered the 22k model,? I think that one is 1800 RPM not 3600 RPM.
@@Moondoggy1941 it’s nearly 6k more though
I’m pricing a few different models now .
What did you pay for the installation so I can compare prices.
Thanks
Was your Generac 22kW at the same location like your Cummins?
Thank you. Very helpful.
How much living square footage is your home?
Appx 3600
Can this generator run 24/7 for one month?
No, air cooled home standby generators are not designed to run continuously for a month straight. After about 12 hours you should shut the unit down and check the oil. You should also follow the manufacturers recommendation for oil changes. They should have no problem running for a month but not continuously .
Do you still work there?
Hi! My mother in law is caught in the dark. Nobody from Aa gen pro is calling her back. She’s had a service contract with you guys for several years now. And she is caught in the dark since Monday of hurricane beryl. She’s 79 years old, and the heat/humidity is not going well for her. Please reach out so we can get her taken care of.
Can anyone please get in touch with us.
We be happy to call her what is her phone number? We can't find your name in our system
@@aagenproher name is Terrie Reynolds. Please call her. She is a long time customer, and is 79 years old.
Why does this unit looks like twice the size of a Generac with water cool 1800rpm unit?
Its lower and wider than a Generac 22kw
How much is an installation like this?
It depends on the unit, layout and electrical connections but anywhere from 6.5-10k installed and connected
Motman labor and price of unit ? Or just for install
6k is just for the unit where I'm located
Can I share this where it shows the video instead of a black screen?
Yes you can share it. I dont know what you mean about the black screen
I enjoyed working with Adam
He said they're gonna change fluids after one year. How many fluids are there on an air cooled engine? lol
Other than the oil I have no idea what other fluid he was referring to
radiator?
@@airpeewee it’s an air cooled engine. They don’t have radiators. lol
@@Ozzie4Para windshield wiper fluid?
This generator has a Chinese no name engine, and all those access panels make it a terrible pain to work on said engine.
They claim theyre made in the US
@@willrobinson9575 Made in US from global components
This installer is clueless 😐
Yes he is
Shame on Cummins for not putting out a diesel generator!..
They have one. It’s quadruple the cost but it is available
what makes you think they don't have a diesel generator? You should retract your comment because they make plenty of diesel generators. Do you understand that most residential generators are setup for natural gas or LP so that you don't have to be refilling with gasoline or diesel? Get informed.