How to train employees to have difficult conversations | Tamekia MizLadi Smith
Vložit
- čas přidán 19. 08. 2018
- It's time to invest in face-to-face training that empowers employees to have difficult conversations, says Tamekia MizLadi Smith. In a witty, provocative talk, Smith shares a workplace training program called "I'm G.R.A.C.E.D." that will inspire bosses and employees alike to communicate with compassion and respect. Bottom line: always let people know why their work matters.
Check out more TED Talks: www.ted.com
The TED Talks channel features the best talks and performances from the TED Conference, where the world's leading thinkers and doers give the talk of their lives in 18 minutes (or less). Look for talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and more.
Follow TED on Twitter: / tedtalks
Like TED on Facebook: / ted
Subscribe to our channel: / ted
Amazing, empowering and educational, thank you so much for this video.
This lady wins the day!! What an intellectual lady!! She knows how to do it
Thank you for this shared information. I love it.
Great Speaker.
Such a lovely talk, I love her humour and style!!!!!
I know im late but I love this. Thank you
Admirable ted talk. Great job!!
Enjoyed the speak and poetry at the same time loved the delivery and the pie graphs and anagram. Keep speaking and your demeanor empowers people just because it seems like you're passionate about what you're doing.
Excellent speaker
Great talk!!!
outstanding!
This is a very good presentation.
This 2018 TedTalk is informative, illuminating and fantastic! I am so glad I discovered it. Thank you for your artistry and authenticity and last but no least unapologetic sassiness! The students in both sections of Introduction to Communication class will have an opportunity to watch this because it coincides with Chapter 10: Communication and the Workplace …the lecture I had prepared for today. I will let you know what they thought of it!
Great talk!
Could you expand your statement?
Awesomely informative and entertaining
Dry helpful 🙂
Yes!
Could you expand your statement?
This talk is like 10 years too late. They don't collect data with questionnaires and real people. They collect data automatically via web tools, algorithms and machine learning.
Not your medically relevant data.
it's not one or the other, it's both, and some more
It's still based on people giving up information consciously or otherwise. Her principles of respect, compassion, education and relevance can very well be applied in digital interactions. In my opinion the whole fb fiasco is because their data collection reeked of complete disregard to any of those principles.
good presentation
what was the font she used in presentation? anyone know?
Educative four whos runing the world:)
She like a preacher :) I like her
Great pointers.. and I love the Delivery. Good Job TED.
Could you expand your statement?
Did she say "costses" at 4:00?
Yes.
Great presentation. Can see all the margets in the comments already, good luck in the future.
Cadê a legenda em português?
Totally love your talking style, amazing
Lesson ☝️, never forget the food 🥦🍒🍉🥕🍔🥙🥗🍱🍯🍿
This is so contradictory
0:51 It’s not a problem, it’s a ME problem!
Great rap. She should collaborate with Jay-Z
Right, let's all give away private information because they asked nicely!
Or rather, let's not do that
I hate data collection personally, but if it means better healthcare access in larger minority locations, I’m all for it, income gaps, racism, etc has created some of the highest mortality rates for black, women, children, low income in a ‘developed’ nation. I still hate there is a need for the data collection, but I can understand a need as long as it used to improve services to those who need it.
Can you prove that wealthy black people do not also have higher mortality rates than their white counterparts?
Remy Lebeau. I can not, I can only go on information I have read from reputable resources and medical journals, but I know in general terms there are some genetic diseases that effect more black patients than white, ie sickle cell anemia. Most of the common diseases can be linked to lower incomes, which again linked to racism etc etc blood pressure, diabetes, lung disease......
Zsuzsi Bresnahan why care about minorities?
World Traveler I don’t think I care more or less about ‘minorities’ specifically, I care about people as a whole. I care if someone doesn’t have the same access to health care, education or to healthy food like I do. It just so happens that it’s mostly minority’s who are effected. I also think if someone has to ask that question, they need to reevaluate their global humanity.
Zsuzsi Bresnahan its like saying black lives matter instead of all lives matter
So where is the difficult conversation bit? Maybe a different title would be more relevant?
Is she rapping?
Her tone and delivery come off as spoken word poetry
NO. It's Spoken Word hun.
Essentially. Her cadence definitely gave the listeners a taste of rap!
She identified herself as a Speaker-Poet
More like preaching.. I feel like she should've ended with an Amen.
Sounds like spoken word
Articulate and entertaining! It's a shame the comments are so hateful towards a woman publicly speaking about her passion for data collection.
it's a shame you're so intolerant about the opinions of others. diversity is our strength! (diversity of thought and opinion)
Echo Chamber Infiltrator I’m in no way belittling others opinions. It’s just sad to see so much hatred coming this woman’s way
Pirate Me Lord realistically, there are comments hating her strictly based on her race AND her content. So I’m just out here trying to be “a lover”
Aaamen sister
I never been this early 9 seconds
oh ok
hai ther fake Dolan
Spoderman4 quark
I watched the whole talk and basically got no idea what she is talking about. Something about data is all I got.
Tell people why they're doing something, and they'll do it better. It needs saying again and again and again.
Screw your data
I watched this at 1.25x speed.. big mistake! Good talk tho
I didn't watch any. I just trolled the comments section. No mistakes were made.
not science enough, also this looks outdated
in before "Ree black woman make me mad, why is ted not science"
Your comment is base level for internet trash.
haxamin I couldn't now they're are everywhere.
hey how's things in Moscow?
Not in here before insufferable morons strawman people.
Brenda Rua everything is 🇷🇺 bots!!!!!
front line specialist - hello can i know your gender, race , ethnicity person - make frustated face front line specialist - it is very important to collect data because the....... person - okay i understood here is my ................
Did anybody get the point she was making?
Her point was "Hire my consulting company and use my program to teach your employees how to harvest data from your customers".
Xaro Xhoan Daxos selling ideas and tech. What's different from other ted talks?
I... kinda had trouble following
You want your staff to know the purpose behind a new program a.k.a. "change". In this example, it will result in honest/true data, which in turn helps research find cures more reliably.
Nope. I was like am I the only one not getting the point? I don't get the purpose of the talk actually
Wait.. You can tell if they are American compared to let's say Canadian?
Go and trained by yourself.do not give any lesson .
The way of speech was kind of distracting!
My light bill for the month of July was $1200!!! MORE THAN MY RENT!!! My routines haven't changed. When I called to complain about it...all they had were tips on how I should save energy. It's only 2 of us and we're never home. I look up ENERGY online. That's the company, only to find out our bills are surging due to the extremely hot temperatures. If I turn off my units, we'll die in here. The insulation is garbage and our lease won't be up for another year. Even with this crisis, they're still cutting us off on time. They don't seem to be looking into anything to help customers under this pressure. If this is going to be the new norm, we're fkd. Living paycheck to paycheck leaves no room to try and save for a better solution like solar panels. The pressure is making me ill, worried, hopeless. Wont be long before I'm on the sidewalk with a cup of change. The cost of stability is crushing my soul
Adasha Stewart vote in mid term election.
Vaibhav Gupta right
Vaibhav Gupta this is absolutely ridiculous. I've been on this planet for over 25 years and I've never saw a utility bill like that
I don't know what this has to do with the video. The summer is difficult for everyone and demand does go up drastically during. The company might have different rates depending on time of day which is something to take into consideration. It also sounds like you are in a rental unit; if it is a multifamily check to make sure no one else is taping into your panel. Most utility companies will offer plans were you pay a consistent amount through the year and adjust at the end or quarterly for overages. You can also request them to come out and check the meter to make sure it is giving proper readings.
Adasha Stewart I'm not an American so don't know what you're going through but one thing i know is showing your displeasure when you're voting always help with these kinds of things. don't just vote for midterms, vote for your city council etc.
1 st
3nd👍
3rd
She is appearing on tv she should have bought a new jacket.
TED (technology, entertainment, design) conference. Does anyone consider this entertainment?
They have changed acronym few years ago:
T disgusting
E leftist
D propaganda
Is it about racism??
Boooooring ...
You want every TED Talk to be monotonous and dull?
Why don't you tell us where she is wrong?
They gave her a standing ovation. Are you smarter than a room full of TED guests?
This isn't important in any way. It's so simple. Just ASK 😂😂
if woman are always right then how do the gay ones win a argument against each other ??? ,,,, ROCK, PAPER, SCISSORS... oh yeah
they have rational arguments
This is merely an excuse to impose racism, sexism, and ethnophobic behaviors.
Nice knee-jerk kenny
ThatAussieGirl These are not "neutral" numbers. They are twisted limitations of category imposed by a racist, sexist, ethnophobic, and theistophobic Left in order to lie and claim they are being scientific. They conflate things that are utterly separate. They use categories that are created in order to create racism. They use non-existent (and will never exist in the human species) sexes as biological facts when they are contrary to all factual biology. They associate color with race when the only functional race definitions for any given deme are haplogroups. There is no collection of data done accurately or correctly. Even if they were forced to collect the data accurately these Leftists would then use any manner of falsification of those numbers to lie in support of a Neo-Marxist Agenda structured through post-Modernist pseudo-intellectualism.
And while I have never refused to fill out a Census, you inspire me to consider it because the only thing that will happen with the data is nothing justifiable, nothing good, and nothing approaching justice - it will only be used to promote more Leftist racism, sexism, ethnophobia, and theistophobia.
Leftists have no power or influence and so that is not currently possible
DeoMachina You are incorrect. Leftists control the mainstream media (both infotainment and edutainment - which includes their sitcoms and commercials), public education, and most (close to all) institutions of higher learning.
Wow Kenny I've never seen such a display of knee jerk, snowflake, cry-me-a-river unsupported bullshit. Did you spew all that in one breath? Clearly, you never paused to think about it. That is all Kellyanne Conway shuffle, intended to distract and demean while contributing nothing of substance. Very impressive. In the era of el Trumpo, you exceeded his lie ratio. Bet you're looking for a West Wing job.
You know this woman would be incapable of having a conversation with a Trump supporter, a Republican, or anyone that doesn’t completely agree with her. I’d just love to hear her have a “conversation” about the problems the black community has created for themselves.
baychevy like your comment? Cant tell which way you lean.
Jesse Mavis, You can't tell which way someone leans politically when they say racist horseshit like, "the problems the black community has created for themselves?" You gotta hone your white supremacy detector girl! :)
ThatAussieGirl idgaf what’s she’s talking about? She’s black and I’m a white god.